Exterior view, The Quay Hotel and Spa in Conwy
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The Quay Hotel and Spa
Swimming pool, The Quay Hotel and Spa in Conwy
Lobby, The Quay Hotel and Spa in Conwy
The Quay Hotel and Spa
Restaurant, The Quay Hotel and Spa in Conwy
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The Quay Hotel and Spa

4 stars out of 5
Deganwy Quay, Deganwy, Conwy, United Kingdom, LL31 9DJ - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Deganwy part of Conwy, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

510 meters to public transportation

Front desk [24-hour]

Free Wi-Fi in all rooms!

Sauna

Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Fitness center

Bicycles

Luggage storage

Based on 120 verified reviews

Cleanliness

9.4

Location

9.3

Service

9.2

Facilities

8.9

Value for money

8.7

See map

9.3Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
All Saints Church
250 m
Deganwy Castle
370 m
Acorn Antiques
420 m
Antiques & Collectables
420 m
Upstairs Downstairs Antiques
420 m
Value for money8.7
Location rating9.3

Rooms available at The Quay Hotel and Spa

Double Room with Sea View
...
  • Room size: 11 m²/118 ft²
  • Sea view
  • 1 double bed or 1 queen bed...
Enter dates to see prices
Superior Room
...
  • Outdoor view
  • Balcony/terrace
  • 1 single bed
Enter dates to see prices
Penthouse Suite with Sea View
...
  • Room size: 13 m²/140 ft²
  • Sea view
Enter dates to see prices
Suite with Sea View
...
  • Sea view
  • Balcony/terrace
Enter dates to see prices
Twin Suite with Sea View
...
  • Room size: 12 m²/129 ft²
  • Sea view
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
Double Room with Sea View
...
  • Room size: 10 m²/108 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Suite
...
  • Room size: 12 m²/129 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Executive Room with Sea View
...
  • Room size: 10 m²/108 ft²
  • Mountain view
Enter dates to see prices
Double Room - Disability Access
...
  • Outdoor view
  • Shower
  • 1 double bed
Enter dates to see prices
Classic Double Room
...
  • Outdoor view
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does The Quay Hotel and Spa have bars on the premises?

Delight in your getaway the perfect way with a beverage in your hand at The Quay Hotel and Spa's bar available right in front of your doorstep for whenever you need a drink or two.

Does The Quay Hotel and Spa have a swimming pool?

While staying at The Quay Hotel and Spa, you can indulge in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

Is car parking available at The Quay Hotel and Spa?

The Quay Hotel and Spa has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does The Quay Hotel and Spa feature an option for contactless check-in and check-out?

At The Quay Hotel and Spa, guest visitors can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

How long do guests typically stay at The Quay Hotel and Spa?

Verified past guests that have stayed at The Quay Hotel and Spa had an average nightly stay of 2 nights at this property.

At what time of the year is The Quay Hotel and Spa most popular?

The Quay Hotel and Spa's most popular month where verified tourists have stayed the most is in March.

What is the average rating that verified Solo travelers' have given to The Quay Hotel and Spa?

Verified solo travelers that have stayed at this property have given The Quay Hotel and Spa an average rating of 8.6. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Business travelers' have given to The Quay Hotel and Spa?

Past business travelers that have stayed at this property have given The Quay Hotel and Spa an average rating of 8.6. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to The Quay Hotel and Spa?

Past couple travelers that have stayed at this property have given The Quay Hotel and Spa an average rating of 8.8. You can look up on more detailed customer critiques, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Families with older children have given to The Quay Hotel and Spa?

Verified families with older children that have stayed at this property have given The Quay Hotel and Spa an average rating of 8.8. You can look into more thorough customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to The Quay Hotel and Spa?

The nearest train, metro, or bus station is Deganwy Train Station, 509.07 m away from The Quay Hotel and Spa.

More about The Quay Hotel and Spa

More about The Quay Hotel and Spa





Unwind and Indulge in Entertainment at The Quay Hotel and Spa

At The Quay Hotel and Spa, you can truly unwind and indulge in a range of entertainment facilities that will leave you feeling rejuvenated and relaxed. Start your evening off with a visit to the hotel's bar, where you can enjoy a refreshing drink while taking in the stunning views of the Conwy Estuary. Whether you prefer a classic cocktail or a local craft beer, the bar offers a wide selection to satisfy every palate. For a truly blissful experience, head to the hotel's spa, where you can indulge in a range of massages and treatments tailored to your needs. From deep tissue massages to hot stone therapies, the skilled therapists will help you melt away any tension and stress. After your treatment, take some time to unwind in the sauna, where the heat will help soothe your muscles and cleanse your body. The Quay Hotel and Spa also boasts a state-of-the-art fitness center, perfect for those looking to stay active during their stay. Equipped with modern exercise machines and free weights, you can maintain your fitness routine while enjoying panoramic views of the surrounding area. With its exceptional entertainment facilities, The Quay Hotel and Spa offers the perfect combination of relaxation and indulgence. Whether you choose to sip cocktails at the bar, pamper yourself at the spa, or stay active at the fitness center, you are guaranteed a memorable and rejuvenating experience.

Stay Active at The Quay Hotel and Spa

The Quay Hotel and Spa in Conwy, United Kingdom offers a range of sports facilities to ensure that guests can stay active and energized during their stay. Whether you prefer a refreshing swim, a heart-pumping workout, or an adventurous hike, this hotel has it all. Dive into the indoor pool and let the cool water rejuvenate your senses. Perfect for a leisurely swim or an invigorating workout, the pool is a great way to start your day or unwind after a busy schedule. The pool area is spacious and well-maintained, providing a serene environment for relaxation. For fitness enthusiasts, the hotel boasts a state-of-the-art fitness center equipped with modern machines and equipment. Whether you prefer cardio exercises or strength training, you'll find everything you need to maintain your fitness routine. With knowledgeable staff on hand to assist you, you can be sure to have a rewarding workout experience. If you're looking to explore the beautiful surroundings, The Quay Hotel and Spa offers access to scenic hiking trails. Immerse yourself in nature as you embark on a journey through lush forests and breathtaking landscapes. The hotel's knowledgeable staff can provide recommendations on the best trails to suit your preferences and fitness level. At The Quay Hotel and Spa, staying active has never been easier. With an indoor pool, a fitness center, and access to hiking trails, guests can enjoy a well-rounded and fulfilling stay while keeping their fitness goals in check. So, pack your workout gear and get ready for an unforgettable stay at this sports lover's paradise.

Convenience Facilities at The Quay Hotel and Spa

Experience a truly convenient stay at The Quay Hotel and Spa, where a range of excellent facilities are designed to enhance your comfort and satisfaction. With room service available, you can enjoy delicious meals and refreshments in the privacy of your own room, ensuring a hassle-free dining experience. Stay connected with complimentary Wi-Fi in all rooms, allowing you to easily browse the internet, stream your favorite shows, or catch up on work without any interruptions. Additionally, The Quay Hotel and Spa offers free Wi-Fi in all public areas, ensuring that you can stay connected and share your memorable moments with friends and family. For those who prefer to smoke, there is a designated smoking area available, allowing you to enjoy your cigarette in a comfortable and designated space. The hotel also provides luggage storage facilities, making it convenient for you to explore the charming town of Conwy without the burden of carrying your bags. Furthermore, with daily housekeeping services, you can expect a clean and tidy room throughout your stay, allowing you to relax and unwind in a comfortable environment.

Convenient Transport Facilities at The Quay Hotel and Spa

At The Quay Hotel and Spa in Conwy, United Kingdom, guests can enjoy convenient transport facilities to enhance their stay. The hotel offers an onsite car park, allowing guests to easily park their vehicles upon arrival. Best of all, the car park is free of charge, providing added convenience and value for guests. Whether you're traveling by car or renting one during your stay, you can rest assured knowing that parking will be hassle-free and easily accessible at The Quay Hotel and Spa.





Indulge in Culinary Delights at The Quay Hotel and Spa

At The Quay Hotel and Spa, dining is an experience to be savored. With a variety of dining options available, guests are spoiled for choice. Start your day off right with a delicious breakfast buffet, offering a wide selection of hot and cold dishes to suit every palate. Whether you prefer a hearty full English breakfast or a lighter continental spread, there is something to satisfy every appetite. For a more casual dining experience, head to the cozy coffee shop, where you can relax with a freshly brewed cup of coffee and indulge in a tempting array of pastries and snacks. Perfect for a quick bite or a leisurely afternoon tea, the coffee shop provides a warm and inviting atmosphere. For a memorable evening meal, look no further than the hotel's restaurant. With stunning views of the Conwy Estuary, the restaurant offers a sophisticated setting to enjoy a delectable menu of locally sourced ingredients. From succulent steaks to fresh seafood, each dish is expertly crafted to tantalize your taste buds. If you prefer to dine in the comfort of your own room, room service is available for your convenience. Whether you're craving a late-night snack or a romantic dinner for two, the hotel's attentive staff will ensure that your meal is delivered promptly and with care. With daily housekeeping ensuring a clean and inviting dining environment, The Quay Hotel and Spa provides a dining experience that is both memorable and satisfying. Whether you choose to dine in the restaurant, enjoy a coffee in the cozy coffee shop, or indulge in the convenience of room service, you can be assured of exceptional service and culinary delights at this remarkable hotel.

Luxurious Room Options at The Quay Hotel and Spa

Indulge in a world of luxury and comfort with the exquisite room offerings at The Quay Hotel and Spa. Whether you are seeking a romantic getaway, a business trip, or a family vacation, this hotel has the perfect room to suit your needs. Unwind in the Classic Double Room, featuring a cozy 8 square meters of space and a comfortable Double Bed. For those traveling alone, the Superior Room offers a tranquil retreat with its 8 square meters and a plush Single Bed. If you prefer a bit more space, the Executive Twin Room provides 10 square meters of elegance, complete with a Single Bed. For a truly opulent experience, the Penthouse Suite awaits you with its spacious 13 square meters and a luxurious King Bed. The Suite, with its 12 square meters and a Queen Bed, offers a perfect blend of style and comfort. And for those who crave breathtaking views, the Twin Suite with Sea View provides 12 square meters of pure bliss, with the option of a Queen Bed or a cozy Sofa Bed. Booking your stay at The Quay Hotel and Spa on Agoda ensures that you not only get the best prices but also a hassle-free experience. With Agoda, you can easily compare room options, read reviews from other guests, and make a reservation in just a few clicks. So, why wait? Discover the perfect room for your next getaway and create unforgettable memories at The Quay Hotel and Spa.

Discover the Charming Coastal Village of Deganwy

Nestled on the picturesque shores of the Conwy Estuary, Deganwy is a hidden gem in the heart of Conwy, United Kingdom. With its stunning views of the majestic Conwy Castle and the breathtaking Snowdonia National Park, this charming coastal village offers a tranquil escape from the hustle and bustle of everyday life. Deganwy is renowned for its idyllic beach, where visitors can soak up the sun, take a leisurely stroll along the promenade, or simply enjoy the peaceful sound of the waves crashing against the shore. The village is also home to a variety of quaint cafes, charming shops, and traditional pubs, where you can indulge in delicious local cuisine and experience the warm hospitality of the locals. For history enthusiasts, Deganwy is a treasure trove of ancient ruins and historical landmarks. Explore the ruins of Deganwy Castle, an ancient fortification that dates back to the 6th century, and discover the fascinating tales of its storied past. Take a walk along the Deganwy Promenade, lined with beautiful Victorian and Edwardian buildings, and immerse yourself in the rich history and heritage of this enchanting village. Whether you're seeking a peaceful retreat or an adventure-filled getaway, Deganwy has something for everyone. From its stunning natural beauty to its rich history and charming atmosphere, this coastal village is a must-visit destination in Conwy, United Kingdom.

Traveling to The Quay Hotel and Spa from Nearby Airports

Located in the picturesque town of Deganwy, Conwy, The Quay Hotel and Spa offers a tranquil and luxurious retreat for travelers. Getting to this stunning destination is a breeze, thanks to its convenient proximity to several airports. If you're flying into the area, the nearest airport is Manchester Airport, located approximately 70 miles away from The Quay Hotel and Spa. From the airport, you have several options to reach your destination. One of the most convenient ways is to hire a car and enjoy a scenic drive through the beautiful countryside. The journey takes around 1.5 to 2 hours, depending on traffic conditions. Alternatively, you can take a train from Manchester Airport to Llandudno Junction, which is just a short distance from The Quay Hotel and Spa. From there, you can easily catch a taxi or use local transportation to reach the hotel. Another option is Liverpool John Lennon Airport, situated around 60 miles away from The Quay Hotel and Spa. From the airport, you can take a taxi or use public transportation to reach Liverpool Lime Street train station. From there, you can catch a train to Llandudno Junction and then proceed to The Quay Hotel and Spa as mentioned earlier. No matter which airport you choose to fly into, the journey to The Quay Hotel and Spa promises to be an enjoyable one, surrounded by breathtaking landscapes and charming towns. Once you arrive at the hotel, you'll be greeted with warm hospitality, luxurious accommodations, and stunning views of the Conwy Estuary. Whether you're seeking a relaxing spa retreat or an adventure-filled getaway, The Quay Hotel and Spa is the perfect choice for your stay in Conwy, United Kingdom.

Discover Historic Landmarks and Antique Treasures near The Quay Hotel and Spa

Nestled in the charming town of Conwy, The Quay Hotel and Spa offers a truly unforgettable stay with its prime location near several notable landmarks and attractions. Just a short distance away, you'll find All Saints Church, a stunning medieval church that dates back to the 14th century. Step inside and marvel at the intricate architectural details and beautiful stained glass windows, immersing yourself in centuries of history. For history enthusiasts, a visit to Deganwy Castle is a must. This ancient fortress, perched on a hilltop, offers breathtaking panoramic views of the Conwy Estuary and the Snowdonia mountain range. Explore the ruins and imagine what life was like for the Welsh princes who once called this castle home. If you have a penchant for antiques, head over to Ochr Dwr Antiques, conveniently located nearby. This hidden gem is a treasure trove of unique finds, from vintage furniture to delicate ceramics and quirky collectibles. Spend hours browsing through the carefully curated collection and perhaps even discover a one-of-a-kind piece to take home as a memento of your visit. With its proximity to these historic landmarks and the allure of antique shopping, The Quay Hotel and Spa is the perfect base for exploring the rich heritage and cultural offerings of Conwy, United Kingdom.

Convenient Public Transport Access at The Quay Hotel and Spa

Located in the picturesque town of Conwy, The Quay Hotel and Spa offers easy access to various public transport stations, including Deganwy Train Station. Just a short walk from the hotel, Deganwy Train Station provides excellent connectivity to major cities and attractions in the United Kingdom. Travelers can hop on a train and explore nearby destinations such as Llandudno, a charming seaside resort town known for its Victorian pier and stunning beaches. With frequent train services, guests at The Quay Hotel and Spa can conveniently embark on day trips or explore the surrounding areas without the hassle of driving or parking.

A Culinary Haven at The Quay Hotel and Spa

When it comes to dining options, The Quay Hotel and Spa is surrounded by a plethora of fantastic restaurants. Just a short stroll away, guests can indulge in the mouthwatering flavors of Rozi's Tandoori, known for its authentic Indian cuisine. For those seeking stunning views with their meal, Castle View Bar & Restaurant offers a picturesque setting overlooking the historic Conwy Castle. Nikki Ip's is a popular choice for those craving delicious Chinese dishes, while The Olive Grove Deli & Cafe is perfect for a quick bite or a leisurely coffee. Harbour View Cafe is a charming spot to enjoy a light lunch or afternoon tea, while Paysanne offers a delightful menu of French-inspired dishes. Jai Ho Indian Restaurant is another excellent option for those in search of aromatic spices and rich flavors. For wine enthusiasts, Prohibition Wine & Champagne Lounge is a must-visit, with an extensive selection of fine wines and champagnes. The Tea Station is a quaint tea room that serves a wide range of teas and delectable pastries. And finally, for a truly unforgettable dining experience, guests can savor the finest cuts of meat and seafood at the Grill Room Restaurant. With such a diverse range of culinary delights just moments away, The Quay Hotel and Spa is the perfect destination for food lovers.

Shop Till You Drop at Antique Heaven

Located in the heart of Conwy, The Quay Hotel and Spa is surrounded by a treasure trove of shopping landmarks that will delight antique enthusiasts and collectors alike. Just a stone's throw away from the hotel, you'll find Antiques & Collectables, a charming store filled with unique and rare finds. With its eclectic collection of vintage furniture, jewelry, and artwork, you'll be transported back in time as you browse through the aisles. Upstairs Downstairs Antiques is another must-visit destination, offering a wide range of antique home decor items and vintage clothing. And for fans of the beloved British sitcom, Acorn Antiques is a must-see. This nostalgic store is filled with memorabilia and collectibles from the show, allowing you to relive the magic of the iconic series. Whether you're a seasoned collector or simply enjoy browsing through unique treasures, the shopping landmarks near The Quay Hotel and Spa are sure to provide an unforgettable experience.

Affordable Luxury at The Quay Hotel and Spa

Experience the perfect blend of luxury and affordability at The Quay Hotel and Spa in Conwy, United Kingdom. With an average price of $187 per room, this stunning waterfront hotel offers exceptional value for money compared to the average price of a hotel room in Conwy, which stands at $128. Indulge in the ultimate relaxation and pampering at The Quay Hotel and Spa without breaking the bank. Immerse yourself in the serene ambiance of this elegant hotel, where every detail has been carefully crafted to ensure a memorable stay. From the moment you step into the stylish lobby, you'll be greeted by friendly staff and a warm, welcoming atmosphere. Unwind in one of the beautifully appointed rooms, each thoughtfully designed to provide the utmost comfort and convenience. Enjoy breathtaking views of the Conwy Estuary or the tranquil gardens, and experience a restful night's sleep on plush bedding. Wake up refreshed and rejuvenated, ready to explore the charming town of Conwy and its many attractions. With its unbeatable location, luxurious amenities, and affordable pricing, The Quay Hotel and Spa is the perfect choice for both leisure and business travelers. Book your stay today and discover the epitome of affordable luxury in Conwy!





Exquisite Luxury and Exceptional Service at The Quay Hotel and Spa

Indulge in a truly remarkable experience at The Quay Hotel and Spa in Conwy, United Kingdom. With an impressive overall rating of 9.0, this hotel has garnered exceptional customer reviews that highlight its commitment to providing exquisite luxury and exceptional service. One aspect that sets The Quay Hotel and Spa apart is its outstanding value for money, with a remarkable rating of 8.6. Guests are consistently impressed by the high-quality amenities and services offered at this hotel, without breaking the bank. From the moment you step foot into the elegant lobby, you'll be greeted by a warm and welcoming atmosphere that instantly makes you feel at home. The facilities at The Quay Hotel and Spa are second to none, earning a remarkable rating of 8.8. Whether you're looking to unwind and relax in the luxurious spa, take a refreshing dip in the indoor pool, or work up a sweat in the state-of-the-art fitness center, this hotel has it all. The attention to detail and the modern design of the facilities ensure that every guest's needs are met, creating an unforgettable experience. Cleanliness is a top priority at The Quay Hotel and Spa, with a remarkable rating of 9.3. Guests consistently praise the hotel's immaculate rooms and public areas, noting the meticulous attention to detail in maintaining a pristine environment. You can rest assured that your stay at this hotel will be nothing short of spotless and hygienic. Nestled in a prime location, The Quay Hotel and Spa boasts a remarkable rating of 9.3 for its convenient location. Situated in the charming town of Conwy, you'll have easy access to the area's top attractions, including the historic Conwy Castle and the breathtaking Snowdonia National Park. Whether you're looking to explore the local sights or simply enjoy a leisurely stroll along the nearby waterfront, this hotel's location is truly unbeatable. Last but not least, the staff performance at The Quay Hotel and Spa is exceptional, earning a remarkable rating of 9.1. The dedicated and friendly staff go above and beyond to ensure that every guest's needs are met with utmost care and professionalism. From the moment you check-in to the moment you check-out, you'll be treated like royalty, making your stay at The Quay Hotel and Spa truly memorable. Experience the epitome of luxury, exceptional service, and unbeatable value at The Quay Hotel and Spa. With its outstanding ratings for value, facilities, cleanliness, location, and staff performance, this hotel is the perfect choice for a truly remarkable stay in Conwy, United Kingdom.

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Amenities and facilities

Excellent8.9

Facilities

Languages spoken
  • English
  • French
  • Polish
  • Romanian
  • Russian
  • Spanish
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Garden
  • Hiking
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Balcony/terrace
  • Bathrobes
  • Carpeting
  • Closet
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Private bathroom
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service

Food and dining

Restaurants on site
Ebb & Flow Restaurant
  • Cuisine: European
  • Menu: Buffet

Location

Deganwy Quay, Deganwy, Conwy, United Kingdom, LL31 9DJ

Exceptional9.3

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Reviews of The Quay Hotel and Spa from real guests

Provided by verified guests of

Agoda logo
9.0

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.0
  • 10
  • 10
  • 9.6
  • 9.6
  • 8.0
  • 10
  • 8.4
  • 8.8

Most recent

Cleanliness9.4
Location9.3
Service9.2
Facilities8.9
Value for money8.7
High score for Conwy
Rating
9+ Exceptional (45)
8-9 Excellent (9)
7-8 Very Good (6)
6-7 Good (2)
<6 Below Expectation (3)
Guest Type
Language
Showing 65 verified guest comments
12345
7.2
Very good
Christopher from United Kingdom
Couple
Classic Room
Stayed 1 night in January 2024

Birthday Stopover”

I had stayed at The Quay many years ago, so was familiar with the hotel and its facilities. Unfortunately the leisure facilities are currently closed due to refurbishment works so if you are intending to book I suggest you check with the hotel before you do as we had no prior advice that these would not be available. Our room 244 was comfortable and clean with the exception of one of the curtains which looked like it had had a cup of tea/ coffee spilt on it some time ago. This should have been taken down and cleaned / replaced. This was reported to Reception on departure. We also had to report the pop up waste on the wash hand basin stuck and the basin could not be emptied - again this was reported to reception on departure. Hopefully their maintenance / housekeeping team will deal with these matters, although the management team should be inspecting rooms on a regular basis and picking up on these type of issues. If the hotel is projecting itself as a four star venue, then I would urge the management team to be more diligent in its room audits. Breakfast was good and staff were friendly. Overall our one night stay was enjoyable but not 5 star.

Reviewed January 15, 2024
8.8
Excellent
Joyce from United Kingdom
Couple
Superior Room
Stayed 8 nights in August 2024

Spa stay”

Two suggestions:- 1) a sign to instruct bathers to shower before entering the swimming pool + other facilities 2) a coffee machine to serve cappuccino etc. even self serve at breakfast

Reviewed August 18, 2024
8.0
Excellent
Margaret from United Kingdom
Couple
Superior Room
Stayed 1 night in August 2024

Very good”

Hotel beautiful with breathtaking views of conwy castle and Conwy estuary. Food great . The only nibble would be that residents can only use spa 6.30 am -9am and 5-15 pm-9pm so times are a little strict

Reviewed August 06, 2024
9.6
Exceptional
Andrea from United Kingdom
Family with teens
Superior Room
Stayed 1 night in August 2024

Great stay”

Lovely stay Upgraded which was a bonus Lovely spa area Restaurant and bar on terrace lovely. Terry the restaurant manager was excellent thank you

Reviewed August 05, 2024
9.6
Exceptional
Robert from United Kingdom
Couple
Superior Room
Stayed 3 nights in July 2024

Exceptional”

Really sharp hotel in all respects. Spacious room, excellent staff, terrific location. Food very, very good, but maybe would have liked more non-fish choice items on menus

Reviewed July 22, 2024
12345

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