The Quay Hotel
Newly built

The Quay Hotel

57 South Bridge Road, Clarke Quay, Singapore, Singapore, 058688
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Standard Single Room - Room plan The Quay Hotel
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    Guest reviews

    8.1
    Excellent
    /10
    (209 reviews)See what guests said
    9.6
    Exceptional

    "Place was great and staff are very accommodating."

    Marinette

    -

    October 24, 2018

    8.5
    Excellent cleanliness
    Recommended by 86% of guests

    Property highlights

    • 250 meters to public transportation

    • Airport transfer

    • Located in heart of Singapore

    • Free Wi-Fi in all rooms!

    5 travelers are looking at this property right nowBook now before it's too late!
    Excellent
    Location
    8.6
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Da Wei Arts n Crafts50 m
  • Boat Quay140 m
  • Victor York - The Boutique By the River170 m
  • Clarke Quay190 m
  • Sir Stamford Raffles Statue270 m
  • East Silk Palace270 m
  • Thong Chai Medical Institution280 m
  • Boudoir Beauty & Nails290 m
  • Statue of Raffles300 m
  • Wak Hai Cheng Bio Temple310 m
  • Value for money7.9
    Distance to city center1km
    Location rating8.6
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport17.6 km
    Select your room
    Tokidoki Themed Room 3
    Tokidoki Themed Room 3
    ...
    • Room size: 14 m²/151 ft²
    • No Windows view
    • 1 queen bed
    Enter dates to see prices
    Tokidoki Themed Room 2
    Tokidoki Themed Room 2
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 15 m²/161 ft²
    • No Windows view
    • 1 double bed
    Enter dates to see prices
    Deluxe Family Room
    Deluxe Family Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Standard Single Room
    Standard Single Room
    ...
    • Room size: 14 m²/151 ft²
    • No Windows view
    • 1 single bed
    Enter dates to see prices
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Tokidoki Themed Room 1
    Tokidoki Themed Room 1
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 15 m²/161 ft²
    • No Windows view
    • 2 single beds
    Enter dates to see prices

    What people love about the property

    • 10.0
      Exceptional

      "Friendly staffs, clean rooms..."

      Mohanakrishnan

      |

      October 1, 2018

    • 6.0
      Review score

      "Sheets and towels are clean and fresh."

      Perry

      |

      January 17, 2018

    • 8.0
      Very good

      "Location is pretty good."

      Jawad

      |

      December 19, 2018

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    More about The Quay Hotel

    More about The Quay Hotel

    8.8
    Excellent

    "Service was quick."

    Selim

    |

    January 2, 2018

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "The place is clean."

    chanda

    |

    November 23, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Draft and Craft
    100 m American, Bar, Mexican
    Billy Bombers @ The Central
    290 m American, Diner
    The Rotisserie
    460 m American
    Asian cuisine
    Asian cuisine
    Thai Smile Cafe
    40 m Asian, Thai
    Tom Yum Kungfu
    80 m Asian, Thai
    BK Eating House
    100 m Asian, Chinese, Malaysian
    Chinese cuisine
    Chinese cuisine
    Hung Kang - Teochew Restaurant
    110 m Chinese
    PurPle TurTle
    140 m Chinese
    Yan Palace in Chinatown
    400 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (209)Booking.com Reviews (1523)
    8.1
    /
    10
    Cleanliness8.5
    Facilities7.3
    Location8.6
    Service8.1
    Value for money7.9
    Provided by verified guests of Agoda
    All languages
    All guests (209)
    All room types

    Show reviews that mention 

    Showing 99 verified guest comments
    12345
    9.6
    Exceptional
    HUNG from Taiwan
    Family with young children
    Superior Double Room
    Stayed 5 nights in February 2019
    good location”
    staff is nice and good location
    Reviewed February 11, 2019
    8.0
    Excellent
    Jawad from United Kingdom
    Solo traveler
    Superior Twin Room
    Stayed 4 nights in December 2018
    Comfy room, comfy place.”
    Room was mostly great, clean. I booked a windowless room, though I would recommend getting a window one where possible, but if you're indifferent then go with whichever! Some of the fixtures were quite loose though e.g. the toilet seat and clothes peg. Would take about 3 minutes to tighten up. Location is pretty good. China Town in one direction, Raffles in the other. The street has plenty of bars that attract foreigners that open at night which can get loud, which may bother those in rooms that have windows. There is a 7-Eleven nearby, plenty of food options locally, and a shopping mall opposite, down Hong Kong Street, if you want to be super local. Staff were friendly, easy to talk. Overall a good hotel. Would recommend.
    Reviewed December 19, 2018
    Dear Jawad, thank you for taking time to write us a review. We are happy to hear that you have enjoyed your stay with us. We hope to see you again!
    Responded December 27, 2018
    The Quay Hotel
    8.8
    Excellent
    Ji from Malaysia
    Couple
    Superior Double Room
    Stayed 2 nights in August 2018
    Excellent”
    Close to MRT Station (Clarke Quay St.) and many restaurants nearby. There is a bus stop right infront of the hotel, very convenient. Breakfast is simple yet delicious. Definitely will return for my next visit.
    Reviewed August 27, 2018
    Dear Ji, thank you for taking time to write us a review. We hope to see you again soon!
    Responded September 12, 2018
    The Quay Hotel
    8.4
    Excellent
    Anne from Malaysia
    Couple
    Superior Double Room
    Stayed 2 nights in January 2019
    Very expensive for a room a size of a queensize bed!”
    Pros: great location but for the price you pay it’s not worth it. But we just needed the bed to sleep and was out all day so it’s ok. Won’t stay there again
    Reviewed January 28, 2019
    Dear Anne, thank you for taking time to write us a review. Please be assured that our prices are very competitive as we have included free daily breakfast for 2. You may check across the platform for direct comparison with other hotels. We hope to host you again for a more successful visit!
    Responded February 04, 2019
    The Quay Hotel
    10.0
    Exceptional
    Nguyet from Vietnam
    Solo traveler
    Deluxe Double Room
    Stayed 3 nights in May 2018
    Highly recommended”
    Instead of staying at the Fullerton Hotel - 5 star - as arranged by the Firm which is too costly, I chose to stay at the Quay Hotel. It’s the very right decision: - Supportive staff - Clean - Full of amenities - Strong wifi, water supply, aircon - Room is not spacious but very cozy with huge window - Central location: 300m to the Raffles Place rmt, the river, McDonald, China Town, 100-200m to the bars and 711 convenient store is right next to the hotel Because I am used to natural rubber mattress so I find the hotel mattress a little too soft for me, guess it’s just my personal preference.
    Reviewed May 09, 2018
    Thank you Nguyet for taking time to write us a review. We are glad you have enjoyed your stay. We hope to host you again soon!
    Responded May 09, 2018
    The Quay Hotel
    10.0
    Exceptional
    Piyaporn from Thailand
    Solo traveler
    Standard Single Room
    Stayed 1 night in March 2018
    Lovely hotel at the boatquay.”
    hotel is close to MRT clarkqauy and bus stop right in front of hotel door(boat quay). Quite small for room but understandable for Singapore. Equiped with all needed facility. Near Merlion,City Hall,Clark Quay.
    Reviewed April 14, 2018
    Thank you for your kind words Piyaporn. We are glad you have enjoyed your stay with us. We hope to see you again!
    Responded April 16, 2018
    The Quay Hotel
    10.0
    Exceptional
    Mohanakrishnan from Malaysia
    Family with young children
    Superior Double Room
    Stayed 5 nights in September 2018
    Exceptional”
    Great location, very central to the business hub, Shopping complexes, entertainment centers... Nearby to public transportation... Friendly staffs, clean rooms... Not to forget their delicious breakfast....
    Reviewed October 01, 2018
    Thank you Mohan for taking time to write us a review. We are happy to hear that you have enjoyed your stay with us. We hope to host you again soon!
    Responded October 02, 2018
    The Quay Hotel
    8.4
    Excellent
    Paul from United Kingdom
    Family with young children
    Superior Double Room
    Stayed 3 nights in August 2018
    Small convenient Hotel”
    Hotel location is great with a bus stop right outside and Clark Quay MRT a short walk away. Staff were friendly and did what they had to do. Had a room with no windows. At first I thought not having a window wasn't very good, but after a long day's walking hot and tired, having a blacked out room helped with a wonderful sleep. Breakfast wasn't the best but I believe this isn't that type of hotel for a hearty breakfast. It's a reasonably priced, great located, clean, out and about in the day and lay your head at night hotel of which I would recommend.
    Reviewed August 22, 2018
    Dear Paul, thank you for taking time to write us a review. We hope to see you again soon!
    Responded September 12, 2018
    The Quay Hotel
    8.0
    Excellent
    Shiou from Malaysia
    Solo traveler
    Standard Single Room
    Stayed 1 night in December 2018
    New and nice theme design hotel.”
    Helpful and friendly receiptionist, clean and spacious room but need to wake up early for breakfast 8a.m. to 10 a.m.
    Reviewed January 04, 2019
    Dear Shiou, thank you for taking time to write us a review. We are happy to know that you have enjoyed your stay with us and we look forward to hosting you again in the near future.
    Responded January 10, 2019
    The Quay Hotel
    9.6
    Exceptional
    Diana from Malaysia
    Couple
    Deluxe Double Room
    Stayed 2 nights in December 2017
    Best location but!..”
    The hotel would be perfect if not because of the noise from the street. Clean room and comfy bed was all we needed after a day out exploring the city. And breakfast is at the nearby mall; about 5-8mins walk from the hotel.
    Reviewed January 04, 2018
    Thank you Diana for your feedback. We are exploring ways to soundproof our rooms, hope to see you again soon!
    Responded January 05, 2018
    The Quay Hotel
    10.0
    Exceptional
    Natasha from Malaysia
    Couple
    Superior Double Room
    Stayed 1 night in December 2017
    Excellent!!!”
    Friendly staff. I thought that our check in time is at 2pm so we reached early. The friendly staff assisted us for early check in and upgraded our room. Clean room and comfortable. Enjoyed my stay here. Will come to stay here again.
    Reviewed December 26, 2017
    thank you Natasha for taking time to write us a review. We hope to be able to host you again too!
    Responded December 28, 2017
    The Quay Hotel
    9.6
    Exceptional
    Quan from United States
    Business traveler
    Deluxe Double Room
    Stayed 2 nights in December 2017
    Great location, nice and clean new hotel”
    Location is right next to Boat Quay in the CBD. New hotel and staff is nice. Just note there is a bus stop in front of the hotel so if you have a window room can be a little loud. I'm personally fine with city noise though.
    Reviewed December 11, 2017
    Dear Quan, Thank you for your feedback! We hope to see you again! Regards The Quay Hotel
    Responded December 16, 2017
    The Quay Hotel
    9.2
    Exceptional
    Alex
    Couple
    Deluxe Double Room
    Stayed 1 night in August 2018
    Central Location, Friendly Staff, Good Security”
    Room was clean with everything we needed, the location was close to everywhere we wanted to go to (Clark Quay, Chinatown, etc.). Staff was accommodating and very friendly. A little expensive but that’s Singapore in general. Would stay again if we ever found ourselves back in Singapore.
    Reviewed August 10, 2018
    Dear Alex, thank you for taking time to write us a review. We hope to see you again soon!
    Responded September 12, 2018
    The Quay Hotel
    5.6
    Yuri from Russia
    Family with young children
    Superior Twin Room
    Stayed 2 nights in July 2018
    Bad Client relations”
    I booked this hotel for a short stay during my trip to Boracay, Philippines and it was non-refundable booking. But suddenly Boracay was closed for tourism due to Philippines government decision so I had to change all the plans. Due to this unexpected accident I asked the hotel to refund me the booking or give some kind of gift card which I could use when visiting Singapore next time. The only thing the hotel could offer me is move my dates ahead within 3 months period)) which was very funny offer like "we don't care of your problems". If hotel administration reads this review - guys, it's very unprofessional from your side. Why Novotel can do a gift card in the same situation and you can't? Now I'm totally dissatisfied that I've lost my money and don't recommend the hotel as they won't turn towards you if you have difficult situation.
    Reviewed August 05, 2018
    Dear Yuri, We are sorry to hear on your unfortunate change in travel plans. As your booking is non refundable, we do apologize that we are not able to provide a full refund. However, we hope you find our offer of a complimentary stay with 3 months validity from your check in day acceptable. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. Regards The Quay Hotel
    Responded November 01, 2018
    The Quay Hotel
    9.6
    Exceptional
    Karen from United States
    Solo traveler
    Superior Double Room
    Stayed 4 nights in March 2018
    Fantastic Stay”
    Lovely hotel close to everything. Two blocks to Clarke Quay, three blocks to Chinatown, two blocks to metro station, bus stop out front. Very helpful staff, clean and nice breakfast on the rooftop. 7-11 next door just in case.
    Reviewed March 19, 2018
    Dear Karen, Thank you for writing us a review. We are glad you have enjoyed your stay with us. We hope to see you again soon!
    Responded March 20, 2018
    The Quay Hotel
    10.0
    Exceptional
    Joan from Japan
    Solo traveler
    Standard Single Room
    Stayed 1 night in March 2018
    Convenient, Clean, Heritage”
    The rooms were very nicely designed with all the necessary conveniences such as multi plug adapter, USB outlets, luggage rack, mini fridge, and many power outlets. It was really amazing how comfortable this tiny room was! Though it was windowless, after learning that it was a heritage site, a former shop house converted into a hotel, it made my stay special. The staff was very helpful and nice, and I felt very safe there as a solo female traveler. I enjoyed my stay very much.
    Reviewed March 18, 2018
    Thank you Joan for writing us a review. We are happy that you have enjoyed your stay with us. We hope to see you again soon!
    Responded March 19, 2018
    The Quay Hotel
    4.4
    Judith from Malaysia
    Business traveler
    Superior Double Room
    Stayed 3 nights in March 2018
    Acceptable”
    We were asked to pay for soiled towel without any guideline given by hotel. When asked to give official receipt, it took the front desk staff a long while to find the receipt from the computer for printing
    Reviewed March 11, 2018
    Dear Judith, thank you for writing us a review. We understand your concern on having to pay for the towel. We have stated in our check in form that the hotel is able to claim for any damages done on its property. This form is presented to all our guests upon check in. In your case, the stains on the towel are permanent and cannot be removed by washing. We humbly seek your kind understanding on this matter.
    Responded March 12, 2018
    The Quay Hotel
    9.6
    Exceptional
    Marinette from Philippines
    Couple
    Superior Double Room
    Stayed 4 nights in February 2018
    Exceptional”
    Place was great and staff are very accommodating. It's also easy to commute since the bus stop is just right outside the hotel.
    Reviewed October 24, 2018
    Dear Marinette, thank you for taking time to write us a review. We hope you have enjoyed your stay and we look forward to hosting you again.
    Responded November 01, 2018
    The Quay Hotel
    10.0
    Exceptional
    peerada from Thailand
    Couple
    Superior Double Room
    Stayed 1 night in October 2018
    best”
    next to 7/11 nice location and room are big toilet clean all good
    Reviewed October 07, 2018
    Thank you Peerada for taking tie to write us a review. We will continue to work hard and offer our best services to all our guests.
    Responded October 17, 2018
    The Quay Hotel
    6.4
    Good
    SUE from Australia
    Couple
    Superior Twin Room
    Stayed 2 nights in October 2018
    Good location...but”
    Pick up service costly but prompt. The biggest let down was breakfast. It was cold, not appealing at all. Save your money and go elsewhere. Room was exactly as needed. Clean and having the Hop on tourist bus stop out the front is a bonus. Communication was prompt and reassuring when dealing with them.
    Reviewed October 31, 2018
    Dear Sue, thank you for taking time to write us a review. We have noted on your feedback and will relay it to our restaurant team. We hope to see you again soon!
    Responded November 01, 2018
    The Quay Hotel
    12345
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    The Quay Hotel
    |Excellent 8.1
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    • Excellent location
    • Merlion Park
    • Clarke Quay MRT Station is within 0.25 km