Exceptional 9.1
Based on 1213 reviews

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based on 1213 reviews
  • Cleanliness 9.5
  • Facilities 8.8
  • Location 9.3
  • Room Comfort/Standard 9.3
  • Service 9.4
  • Value for money 8.4
  • Food/Dining 8.5
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Kai from China
Deluxe Villa
Stayed 2 nights in December 2012
Great View and relaxing
Great Amsphere
The hotel staffs are generally nice and friendly. There are a number of incidents happened during my stay, however all the problems were solved in the end. But it will be better if those incidents could be avoided in the first place.
Reviewed December 24, 2012

Jacob from Sweden
Deluxe Villa
Stayed 4 nights in November 2012
Beautiful resort, expensive food and so-so service
The beach (amazing clear water!), great villas with a lot of space
A beautiful resort in a gorgeous location on Ko Racha 40 minutes by speed boat from Chalong in Phuket. The beach is absolutely fantastic with clear water, pool areas are also good with enough space and sunbeds, decent gym & nice spa. Felt like the weather on the island here was always better than main land Phuket, when the forecast said rain rain rain, we had sunny days with blue skies. Where this resort fails is the overall service and staff. While most staff is friendly and trying to be helpful the level of english (even for Thailand) of most staff makes it very hard to communicate and get help when there is a problem. We stayed at four other resorts during our trip and this was only really a problem at The Racha. We e-mailed a few questions a week before our stay and didn't get a reply. Quality of food in the restaurants in decent but heavily overpriced, prepare to pay 5x what you pay elsewhere. There is another restaurant at the beach belonging to a nearby hotel which is probably cheaper but didn't look very nice. We didn't have Internet or phone the first couple of days of our stay, we were told this was because a flash had hit a few days earlier, might not seem like a big deal but as the rooms state complimentary wi-fi it's a bit of a letdown when you have to pay $$$ for 3G roaming for work mails. We asked for a late checkout (in mid-season) and were told the hotel was completely sold out, upon checking on-line we found that there were plenty of rooms like ours available, the hotel then offered us a late checkout at half a day's rate (which seems a bit steep for a few hours when the room isn't sold) and it was quite obvious there were plenty of free villas around. Overall the trip was definitely worth it just because of the pristine quality of the beach and the overall great accommodation. Would recommend a stay of 3-4 nights, more than that and you will get sick of the restaurants (even though there are 3 of them, the menus are essentially
Reviewed December 06, 2012

Matt from United Kingdom
Deluxe Villa
Stayed 4 nights in November 2012
Still utterly fabulous.
Beautiful island, white sand, green sea.
We first came here 4 years ago and loved it, and whilst we generally prefer to try new places, on this trip to Thailand we decided to return to the Racha. We stayed at 5 different hotels, of which the Racha was the cheapest. We even stayed at the top rated hotel on TA that cost 3 times as much. Yes, that hotel was cool, but we won't go back, whereas we will return to The Racha. People on TA seem to often complain about: The speedboat ride - I think it's a cool, fun, James Bond way to arrive that lets you know something special is starting. OK, it might be a little bumpy, but other than a Heli, there aren't many other ways to get to an island. The pier - yes, when the waves are choppy this can be interesting, but the staff will help you if need be. If you really do have trouble walking best check with the staff before you book as to whether they have a method to get you on and off the island. The wildlife - I think it's quite cute that there are big old lizards wandering around. They are more scared of you than you are of them though. Mosquitos - they are at every hotel near a beach. Use the repellent left in your wardrobe. The beach - yes, it is sad that there are loads of boats and holidaymakers, but it's the same at every beach you want to go to in Thailand. At least they go at 4 and you get a couple of lovely hours. One suggestion that one TA whiner had I think was good that the management would do well to pick up on was that of paying to upgrade all the tatty multicoloured plastic umbrellas that the beach vendors let with cream canvas and wood ones. It would make the hotel appear a lot classier, both from the outside looking in, and for guests enjoying the view out. If you really have issue with the busy beach, there are at least 3 others a 10-15 min walk away that will be deserted. The Staff - I don't get this. Every single member of staff seemed lovely. Smiley, happy, and helpful. I'm not sure what else people want from them?
Reviewed December 05, 2012

Damien from Singapore
Grand Deluxe Pool Villa
Stayed 4 nights in November 2012
A delightful respite
villa suite, bay,
Nestled in the pristine Batok bay, The Racha became our hideaway for the next 5 days of our getaway. The compound is set against the natural incline of the terrain so an island retreat comes to mind. Our villa suite had a front row seat to the bay which offered amazing sunsets. It came with its our pool which we had used just once as we spent every single day snorkeling in the turquoise bay waters (though be forewarned, an East Asian tourist drowned in another end of the island the day we arrived so while the waters might seem calm, it pays to know your swimming abilities. Or at least have the common sense to wear a life jacket). One downside would be the boatloads of day trippers so if that gets to you, simply pop up to the main pool overlooking the bay to escape the horde. Personally, I love the main pool building as it offers day beds under the shade if getting a tan is not in your itinerary or you can simply plant yourself onto a deck chair to soak up the sun. The floor area isn't huge but the layout just gives it that sense of openness. Otherwise, The Racha is everything we wished for - the quiet retreat away from the bright lights of Patong.
Reviewed November 27, 2012

Darwan from Indonesia
Families with young children
Deluxe Villa
Stayed 2 nights in August 2012
A lovable hotel
awesome is the word for the hotel
I like the hotel, the room is nice. The position of the hotel is nice. it is quiet and very romantic. highly recommended for couple who are planning for honeymoon. I dont like the travelling part to the hotel. it is quite tiring for a couple with young children. But the arrival at the hotel makes the trip worth it. it is a nice hotel to relax and have fun and spend time with family. trully highly recommended.
Reviewed November 10, 2012

MENG from China
Deluxe Villa
Stayed 2 nights in October 2012
Wonderful Hotel and good service
Very beatiful hotel, and everything makes you feel relax, and comfortable.
This is the only hotel I'd like to return back one day.
Reviewed October 20, 2012

JUMLUCK from Thailand
Deluxe Villa
Stayed 3 nights in October 2012
Luxury Hotel located on beautiful Island
Location is fantastic
i really enjoyed staying in this hotel. everything was perfect. location is very nice with very beautiful beach. hotel staffs were very helpful. they took care us very well since we arrived at their office. even though we were in the boat and i felt sick, they were pay attention for your comfort. i'm sure that i will stay here again.
Reviewed October 17, 2012

Chan from Hong Kong
Grand Deluxe Pool Villa
Stayed 4 nights in September 2012
Beautiful Place
Sevice is very good
it is suitable for sport activities, eg. swim, fishing & snorkeling. one night we have joined bbq buffet & very good taste!
Reviewed October 17, 2012

Mingjie from China
Deluxe Villa
Stayed 2 nights in September 2012
Excellent Experience
very nice view, romantic room, especially the outside shower equipment!
very nice view, romantic room, especially the outside shower equipment!
Reviewed October 09, 2012

Gregory from Australia
Grand Deluxe Pool Villa
Stayed 4 nights in September 2012
most relaxing holiday ever
Staff, location, snorkeling
My wife and I stayed out at the Racha in September. We originally had booked three nights but due to a last minute bit of rescheduling we were able to obtain an extra night - the best decision we have ever made. What can we say that hasn't already been said about The Racha? While we were greatly surprised to get a room upgrade I am sure that any accommodation at the resort would of been equally as beautiful. Prior to going to The Racha I read many a review on this resort before making any booking. I was somewhat surprised by any sort of comment criticising the resorts 5 Star rating. What were these people looking for - gold plated door knobs? While I could write copious pages on the resort itself, the real indicator of any resorts performance is its staff. I can offer nothing but high praise for every single person that we had any sort of contact with while on the island. To Koy, Joy & Yui who greeted us most warmly every time we met and every other member of the Racha team, you should all be very proud of the quality service that you offer. While we have visted a number of Thailand's beautiful islands & resorts, if life is kind to us we hope to again come back to your beautiful resort and relive the most relaxing holiday experience we have ever had. Kob Kun khap Greg & Maree
Reviewed October 02, 2012


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