Exceptional 9.1
Based on 1213 reviews

Recent customer comments

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based on 1213 reviews
  • Cleanliness 9.5
  • Facilities 8.8
  • Location 9.3
  • Room comfort and quality 9.3
  • Service 9.4
  • Value for money 8.4
  • Food and dining 8.5
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Olga from Russia
Family with young children
Spa Pool Suites
Stayed 5 nights in March 2015
Nice holiday
Room, beach, comfort
It was nice. But beach is little dirty and food was not good. Room are perfect.
Reviewed April 01, 2015

steven from Singapore
Deluxe Villa
Stayed 2 nights in March 2015
Great place for holiday with loved one
nice room sound system, nice beach, nice sunset
Great experience
Reviewed April 01, 2015

Chi from Hong Kong
Family with older children
Deluxe Villa
Stayed 3 nights in March 2015
nice hotel room
clean room, good location
Reviewed March 18, 2015

lisanne from United States
Deluxe Villa
Stayed 4 nights in February 2015
so much more potential
cold water mist spray by pool, hammock on beach, villa size
The day trippers, lack of privacy and the business and constant movement from the day trippers eliminated any possibility of peace and quiet. Too many crowds and although they did not acces the property, just the beach, your enjoyment of the beach was limited. The staff appeared unable to manage the busy holiday perio which meant response time was slow. I would not rate this a five star property. It can be, but a lot of work has to happen, both training of the staff, ground maintenance and creating a "wow" experience.
Reviewed February 23, 2015

Yang from China
Family with older children
Deluxe Villa
Stayed 2 nights in January 2015
Really nice for family vacation.
nice beach.
My parents and myself really happy about the place b
Reviewed January 24, 2015

Man from Hong Kong
Deluxe Villa
Stayed 2 nights in January 2015
Nice stay
Excellent service, well-organised dive shop with equipment on good condition.
I am satisfied but seeing the crowd of day trippers is rather irritating.
Reviewed January 17, 2015

Talita from Brazil
Spa Pool Suites
Stayed 5 nights in December 2014
NYE 2015
NYE Party, hotel infrastructure, friendliness of the staff
Amazing stay and NYE party. A bit too crowded for a romantic stay, though (lots of children and the hotel beach gets packed with tourists from Phuket every day)
Reviewed January 05, 2015

Andre from South Africa
Grand Deluxe Villa
Stayed 7 nights in December 2014
It feels being on your own private island, the staff is well trained and the food selections are good.
It felt being in heaven for 7 days. No need to leave the island during your stay. Make use of the facilities like bicycles to explore the island on your own. Very safe and a nice outing.
Reviewed December 23, 2014

Thanisara from Thailand
Deluxe Villa
Stayed 1 night in December 2014
1 night at Racha
peaceful, Atmosphere, good food
Everything is perfect except the Tour group came to the island because too crowded.
Reviewed December 15, 2014

Wang from Singapore
Deluxe Villa
Stayed 2 nights in November 2014
great for snorkeling
free bike and snorkel rental, beautiful bay beach and white sand, great outdoor shower in deluxe villa, daily yoga classes, free kayak rental, clear waters for snorkeling
Reviewed November 15, 2014


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