The Reef Hotel and Residences
The Reef Hotel and Residences
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7.6
Very good

"Staff and location are the best."

Roman I.

|

April 18, 2018

Deluxe Park View - Aerial view The Reef Hotel and Residences
Deluxe Park View - Aerial view
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Lobby The Reef Hotel and Residences
Lobby
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Lobby The Reef Hotel and Residences
Lobby
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Interior view The Reef Hotel and Residences
Interior view
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See map The Reef Hotel and Residences
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Excellent
Location
8.4
See all 6 photos The Reef Hotel and Residences
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What guests are saying:
Have stayed here four times and always enjoy my time here.
Roy from Australia
Couple
The Reef Hotel has always deliverd the service we expect. The rooms are great. Location is a plus factor. Not the busy partnof Subic but well within the center.
PRIMA from Philippines
Family with young children
Air con was a little warm.
Aya from Philippines
Couple
great location, very clean rooms, right by the (unswimmable) beach with 7-11 downstairs and a good restaurant. will most likely stay here again if I am in Subic with the family.
Quincy from Philippines
Family with young children
Nice hotel and location
Romeo from United States
Family with young children
I really love how clean and homey the rooms are. I really enjoyed our stay in the reef. Looking forward to my next adventure in Subic.
Janezza from Philippines
Couple
Thankyou. Hope to stay with reef hotel again :)
Monaliza from Philippines
Couple
I needed a number of drawings scanned and printed. The front desk was very helpful. The rooms are nice, and so is the lobby. Walking distance to food places. Relaxing spa just at the ground floor
Lea from Philippines
Business traveler
nice place. hearty breakfast. accomodating staff. I will definitely get back here.
Juvielyn from Philippines
Couple

The Reef Hotel and Residences

Excellent location
- 360 meters to the beach
Excellent
From 338 reviewsSee what guests said
8.0
/
10
Excellent service
8.2
Recommended by 87% of guests
Value for money8.0
Location rating8.4
Nearest airportSubic Bay International Airport (SOY)
Distance to airport2.7 km
  • Airport transfer

  • 360 meters to the beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
This property is in high demand!Last booked 1 hour ago | 7 travelers are looking at this property right now
Junior Suite
Junior Suite
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 1 queen bed
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Executive Suite
Executive Suite
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 1 king bed
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Family Suite - Ocean View
Family Suite - Ocean View
...
  • Room size: 37 m²/398 ft²
  • Harbor view
  • 1 single bed and 1 queen be...
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Family Suite
Family Suite
...
  • Room size: 37 m²/398 ft²
  • Park view
  • 2 single beds
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Deluxe Bay View
Deluxe Bay View
...
  • Room size: 24 m²/258 ft²
  • Harbor view
  • 1 queen bed
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Deluxe Park View
Deluxe Park View
...
  • Room size: 24 m²/258 ft²
  • Park view
  • 1 queen bed
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Family Room with Park View
Family Room with Park View
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
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Family Room with Sea View
Family Room with Sea View
...
  • 1 single bed and 1 king bed
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 Deluxe Queen Room with Ocean View
Deluxe Queen Room with Ocean View
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
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 Deluxe Queen Room with Ocean View
Deluxe Queen Room with Ocean View
...
  • 1 king bed
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Have a question for The Reef Hotel and Residences?

What people love about the property

  • 9.2
    Exceptional

    "Have stayed here four times and always enjoy my time here."

    Roy

    |

    March 10, 2018

  • 8.0
    Very good

    "Staff are accomodating & helpful."

    cecille

    |

    February 26, 2018

  • 7.2
    Very good

    "The connected massage place is our favorite in SBMA area."

    Roy

    |

    January 5, 2018

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More about The Reef Hotel and Residences

More about The Reef Hotel and Residences

8.4
Excellent

"Staff are helpful."

Ernestine

|

April 1, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

7.6
Very good

"Clean, good location and have a good view"

Brian R.

|

April 2, 2018

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (338)Booking.com Reviews (256)
8.0
/
10
Cleanliness8.1
Facilities7.2
Location8.4
Service8.2
Value for money8.0
Provided by verified guests of Agoda
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All guests (338)
All room types
Showing 148 verified guest comments
12345
8.4
Excellent
Scott from United States
Solo traveler
Deluxe Park View
Stayed 4 nights in November 2018
Nice hotel and Great Staff. Boring Location.”
Everything was nice about this hotel except it’s location. It’s located in a very quiet part of town. If you’re looking for more of a beach resort or area for drinking in bars or bar barges. Then Baloy Beach is the place to stay.
Reviewed November 16, 2018
8.4
Excellent
PRIMA from Philippines
Family with young children
Executive Suite
Stayed 1 night in May 2018
Excellent”
We love staying in the Reef Hotel. Whenever in Subic, we always look forward to staying here. Though we encountered some problems during this stay, the staff were able to rectify the problem immediately and moved us to another room.
Reviewed June 17, 2018
4.8
Angelica from Philippines
Business traveler
Deluxe Park View
Stayed 1 night in October 2018
Disappointed.”
The room I got was dirty and with small cockroaches. There was no trash can in the bath room. The staff was also not that accommodating as they were before which was the reason why we went back to this hotel. We may consider other hotels next time.
Reviewed October 21, 2018
5.6
Ben from Philippines
Business traveler
Deluxe Park View
Stayed 2 nights in September 2018
Don't hold your breath for the security deposit ”
Got checked out so fast, didn't have a chance to remenber/get the security deposit back. I guess they should call it "service charge" instead. I don’t mind giving/leaving a tip for good service when I get it.
Reviewed September 23, 2018
Dear Mr. Acue Thank you for taking the time to let us know about your concern. Your feedback is most valued and has given me the opportunity to review our operation. In line with this, may we have the full details about this "security deposit" that you were referring since we have not established such protocol in the hotel. I will investigate and handle this matter accordingly. Rest assured that The Reef Hotel and Residences is committed to giving comfort and providing memorable experience to all its guests. Our goal is to provide a level of service that requires diligent attention to detail and care to every visitor. I hope we will have another chance to provide you with a memorable experience.If there is anything you wish to discuss further, please do not hesitate to let me know. With appreciation, Jeffrey E. Ritumalta Hotel Operations Manager
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The Reef Hotel and Residences
8.0
Excellent
John from Philippines
Couple
Deluxe Queen Room with Ocean View
Stayed 1 night in February 2018
Very good”
Fact: The rooms take time to cool down. My suggestion to the hotel is to turn it on before people check-in just so, you know, they'd be comfortable. Might just be the timing since it's almost summer but we had to request a fan to cool ourselves down and get the needed rest. Fact: Don't consider deluxe rooms if stairs is not your thing. All deluxe rooms are on the 3rd floor. And uhm, the hotel does not have any elevators and the staircase is designed so that you'd take a small loop before getting on to the next flight of stairs. The only upside of higher floors is the ocean view that it comes with. Other than those, in my opinion, their prices are a bit on the high side relative to those within the area and those that have swimming pools. I don't think there is a lot of value for money staying at the Reef. Just my two cents.
Reviewed May 30, 2018
8.4
Excellent
kamille from Philippines
Family with young children
Executive Suite
Stayed 1 night in March 2018
Just right for a 3 ⭐ hotel”
Pros: * we got a suite room for only 3,500php * the hotel is clean * there's enough lightning in the room * overlooking to the beach * there's a small kitchen inside your room * breakfast is fine Cons * there's no elevator for senior/pwd use (well it's only 3 floors) * not accessible to the beach (meaning you can't swim) * wifi is really sloooow * bathroom towels were old * hot shower is not working all the time * old a/c
Reviewed April 05, 2018
8.0
Excellent
Roy from United States
Couple
Deluxe Bay View
Stayed 1 night in March 2018
Good sleep”
We like the location and the beds at the Reef. Easy checking check out.. friendly staff. We don't take the free breakfast anymore since they changed the offerings. I used to get their pancake but no longer an option. So we go elsewhere to eat. But we like the room so we come back when stopping through SBMA.
Reviewed March 23, 2018
7.2
Very good
Julie from Philippines
Couple
Deluxe Bay View
Stayed 2 nights in August 2018
For budget travel”
This place is perfect for budget travels. Nothing much to expect as there are minimal amenities. Staff were just "meh", didn't really felt like they loved their job. Cleaning needs A LOT of improvement. The spaces behind their TV and the headboard is super dusty! Breakfast is ok. Don't get the Pancake and Bacon option, it's a rip off! lol
Reviewed November 25, 2018
6.0
GIL from Philippines
Couple
Deluxe Park View
Stayed 1 night in August 2018
The hotel is new and has potentials BUT the cons cannot be ignored.”
The staff are very courteous and helpful especially those at the restaurant. It has ample parking space BUT gets flooded gutter-deep so the spaces become useless when it rains. The hotel looks very new BUT the bathroom floor towels are awfully tattered and torn that we couldnt believe they still used it even in its very worn out condition. The rooms are not swept very well we can still see balls of hair on the floor from the previous occupants. The closet also looks like it needs refinishing. The hotel is also not senior/PWD friendly because it does not have an elevator. Much as the overall ambience of the hotel is bright and fresh, there are other hotels within the vicinity for the same price range and possibly less of the cons I mentioned.
Reviewed August 14, 2018
4.8
Chi-Hsien from Taiwan
Couple
Deluxe Park View
Stayed 2 nights in June 2018
No elevator, Smells”
When we checked into the Hotel, the room smelled like cigarette. They tried to cover the smell with some strong perfume. The towels smells like the weird perfume as well and just like every other comments on Agoda, Yes bring your own towel. The furnitures are old and there is no elevator so don’t expect too much for this hotel. The breakfast is okay, they serve Filipino breakfast with rice or toast. The milk is not fresh but powdered milk. The good thing is that 7 eleven is just beside it, so if you are hungry in the middle of the night you will be able to grab some food. It was an okay stay, but I would not go back again.
Reviewed June 19, 2018
8.4
Excellent
Michael from Philippines
Solo traveler
Executive Suite
Stayed 1 night in September 2018
good location”
the problem with this hotel is the aircon location :) but other than that its all good
Reviewed October 01, 2018
8.4
Excellent
Lisa from Philippines
Couple
Executive Suite
Stayed 1 night in December 2016
Dependable Hotel”
It's a new hotel and it gets the job done. You have parking, you're near Texas Joe's and Xtremely Xpresso. The cable TV selection is good. The bed is comfortable and the bathroom is very clean. They have veranda (we stayed in an Executive Suite). It even has a kitchenette. Overall, a trusted hotel and we will choose it again. Caveat though: No elevators.
Reviewed December 19, 2016
8.8
Excellent
Gem from Philippines
Group
Deluxe Park View
Stayed 1 night in August 2016
A worthwhile stay at The Reef”
It was a rainy weekend when we stayed at The Reef. It was my second time to book with Agoda and I was impressed that this local booking was very efficient. The Reef is located at a quiet location by the bay, fronting a park. We were welcomed by the staff and the room was ready 30 minutes before check-in time. We were allowed to go up even before 2pm. The hotel's interior is beautiful and looks new. The room is made up well. The bathroom is acceptable, the only problem encountered was water heater. We called it out, it was fixed but did not work again. The ash tray by the veranda seemed not maintained. There were still remnants from the previous occupants. Nonetheless, the location is perfect. There is a newly opened bar, a convenience store and a spa within The Reef's confines. Parking may be a problem when it is raining as the puddle of water reaches the gutter. We were allowed to park in front of the hotel. The staff were friendly and would greet you with a smile. The complimentary breakfast from Pirates Bistro is a surprise that awaits you in the morning- delicious and big in servings. Staying at The Reef, booked via Agoda, is truly worthwhile.
Reviewed August 27, 2016
9.2
Exceptional
Cristelle from Philippines
Couple
Deluxe Bay View
Stayed 1 night in April 2016
PLEASANT STAY”
We had hard time locating the place but the fact that the staff was very helpful that when I gave them a call, they answer it right away. The hotel itself was very nice, because of it's cleanliness maybe because it is fairly new. I also love their room, I picked the one with the bay view, everything is all nice. I would recommend you guys picking up this hotel.
Reviewed April 25, 2016
8.0
Excellent
Oscar from Philippines
Family with young children
Deluxe Bay View
Stayed 2 nights in March 2016
new hotel with basic amenities”
Reef Hotel and Residences just opened last January 2016, so the rooms and facilities are new. Keep in mind when you book with them: (1) there are three floors, and there is no elevator; (2) there is no swimming pool; (3) the free breakfast is not a buffet, but a choice of viands (sausage, tocino, tapa, et cetera) plus rice or pancakes; and (4) the beach behind the hotel is part of a military dock, so it's enclosed and not conducive for hanging out, though there is a garden with deck chairs. Overall, we had a pleasant stay because (1) the staff was friendly and helpful, (2) the room was ample and beddings were comfortable, and (3) the hotel is near the boardwalk (about 300m away), where the beach is. Lastly, we were given a password for internet access, but none of the four devices we had (laptops, mobile phones) were able to get a good connection, even for checking email or browsing. I suppose their wifi was congested.
Reviewed March 29, 2016
6.8
Good
Juan from Philippines
Couple
Junior Suite
Stayed 2 nights in April 2018
Very good location in Subic”
The best thing about this hotel is it's location. It is walking distance from the food attractions, namely Xtremely Xpresso, Texas Joe's, and a couple of others. As mentioned by other reviewers, this place does not have lifts or elevators, so if taking the stairs is an issue, make sure you get a lower floor. Otherwise, the hotel is relatively clean and fairly new.
Reviewed May 23, 2018
10.0
Exceptional
Alyssa from Philippines
Couple
Deluxe Park View
Stayed 1 night in May 2018
Exceptional”
The room, the facilities, the staff especially the location are all perfect. There's a 711 nearby, breakfast was super sulit. We're so glad that we booked this hotel since it's our first time ☺ Thanks The Reef! Will definitely recommend your hotel to fam and friends.
Reviewed May 22, 2018
8.0
Excellent
Ryan from Philippines
Family with young children
Deluxe Bay View
Stayed 1 night in May 2018
Very good”
Don’t know if we just get lucky but upon arrival the deluxe bay view room that I booked was upgraded to family suite room with no extra charge. We have a great stay and we also love the complimentary breakfast. Definitely will stay again here.
Reviewed May 13, 2018
8.8
Excellent
Arleene from Philippines
Family with young children
Family Suite
Stayed 2 nights in April 2018
Spacious room for staycation, no pool though”
We booked the Family Suite Bay View Room. It is just right for a family of 5, an extra matress is also provided. There's a few black ants on the kitchen table during our stay. I tried my best to get rid of it, but the ants kept on re-appearing. The room is still hot when we checked-in, would appreciate if the AC was turned on even just a few minutes before we went inside the room. Bathroom lights is dim. Floor is quite dusty especially the carpet. We requested for a complete room service the following day (cleaning of room; changing of linens and towels). The room is much cleaner after, but the carpet still feels dusty. A complimentary breakfast was served at Pirates Bistro, not buffet but still good. Hotel staffs are friendly and accomodating.
Reviewed April 30, 2018
7.6
Very good
Roman from Philippines
Group
Family Room with Sea View
Stayed 1 night in April 2018
Convenient place”
Staff and location are the best. Breakfast is not a buffet but it’s not bad. Convenience store within the building. Near some restaurants and other hotels. No elevator. And no extra keys. The rooms can get really warm especially during summer.
Reviewed April 18, 2018
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