7.0

Very good
/10
(3,036 reviews)See what guests said
Highly rated by guests – 95% would recommend
Highly rated by guests – 95% would recommend
Housekeeping50
Shops40
Car Park12
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Santisuk Market 160 m
Kim Yong Market 220 m
Our Lady of Lourdes Church 630 m
Wat Hat Yai Nai 1.8 km
Asean Night Bazaar Hatyai 1.9 km
Magic Eye 3D Museum 2.0 km
Hat Yai Municipal Park 2.7 km
Phra Maha Chedi Tripob Trimongkol 5.0 km
Namtok Ton Nga Chang 26.9 km
Nearby landmarks
Central Hatyai 70 m
watsons 150 m
Santisuk Market 160 m
Odean Shopping Mall 190 m
Corazon Pub & Restaurant 190 m
Kim Yong Market 220 m
Post Laserdisc 240 m
Kim Yong Shopping Centre 240 m
Nipatuthit Road 2 260 m
Thaksin Animal Hospital 260 m
The Regency Hotel Hatyai

"Walking distance & room was spacious and comfort."

Abdul - January 5, 2020
Standard (Regency Wing) The Regency Hotel Hatyai
Lobby The Regency Hotel Hatyai
Lobby The Regency Hotel Hatyai
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Free Wi-Fi

The Regency Hotel Hatyai

23 Prachatiphat Road Hatyai Songkhla, Hat Yai Central, Hat Yai, Thailand, 90110 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • 460 meters to public transportation

  • Located in heart of Hat Yai

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Hat Yai every 29 minutes on Agoda.com
Value for money7.0
Distance to city center0.0 Km
Location rating8.8
Nearest airportHat Yai International Airport (HDY) - Thailand
Distance to airport11.6 km

Rooms available at The Regency Hotel Hatyai

Executive Suite (Royal Wing)
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed
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Imperial Suite (Royal Wing)
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed
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Junior Suite (Regency Wing)
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 double bed or 2 single be...
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Standard (Regency Wing)
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Grand Deluxe
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed or 2 single be...
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Standard Twin Bed
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Family Suite (Regency Wing)
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed
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Deluxe (Royal Wing)
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe Twin Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Superior (Regency Wing)
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Frequently asked questions

What time is check-in and check-out at The Regency Hotel Hatyai?

Check-in is from 02:00 PM, and check-out is until 01:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to The Regency Hotel Hatyai?

For those who wish to drive their own cars, The Regency Hotel Hatyai has a car park available for guests. Parking is free for guests.

Is breakfast offered at The Regency Hotel Hatyai?

Adults can enjoy breakfast offered with an additional charge of 150 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Regency Hotel Hatyai?

The Regency Hotel Hatyai features 2 on-site restaurants for your dining convenience. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like coffee or tea is served using only quality ingredients.

Can special events be hosted at The Regency Hotel Hatyai?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as private events can be hosted at The Regency Hotel Hatyai.

Can business events be hosted at The Regency Hotel Hatyai?

On-site venues and convenient event services make The Regency Hotel Hatyai an ideal choice for hosting events such as seminars, conferences and meetings. The 5 venues can accommodate up to 350 people.

What is the smoking policy at The Regency Hotel Hatyai?

The Regency Hotel Hatyai does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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What people love about The Regency Hotel Hatyai

  • 8.4

    Excellent
    Location

    "Good location in hatyai main town"

    kumarashwaran

    |

    December 2, 2019

  • 8.0

    Very good
    Staff 

    "Great location, friendly staff."

    CHONG

    |

    June 7, 2019

  • 10.0

    Exceptional
    Staff 

    "Hotel staff are friendly."

    Lor

    |

    July 8, 2019

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Overall rating:

7.0

Very good
3,036 reviews
Cleanliness
6.6
Facilities
6.3
Location
8.8
Read all reviews >
What travelers say they love:
Great selection of television channels.
WINNIE from Malaysia
Family with older children
More about The Regency Hotel Hatyai

More about The Regency Hotel Hatyai

Situated in Hat Yai Central, The Regency Hotel Hatyai is the perfect place to experience Hat Yai and its surroundings. The hotel lies 0.0 Km from the city center and provides accessibility to important town facilities. With the city's main attractions such as Lee Garden Plaza, Santisuk Market, Thaksin Animal Hospital within close reach, visitors to the hotel will just love its location.

Take advantage of a wealth of unrivaled services and amenities at this Hat Yai hotel. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, car park, room service.

The ambiance of The Regency Hotel Hatyai is reflected in every guestroom. internet access – wireless (complimentary), non smoking rooms, air conditioning, desk, mini bar are just some of the facilities that can be found throughout the property. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, outdoor pool, massage. Enjoy unparalleled services and a truly prestigious address at the The Regency Hotel Hatyai.

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Most talked about facilities

Housekeeping

68 mentions

Internet

59 mentions

Food & Dining

26 mentions

Swimming Pool

21 mentions

What they offer

8.0

Very good

"Overall, a great place to stay."

CHONG

|

June 7, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of The Regency Hotel Hatyai from real guests

Provided by verified guests of Agoda
7.0
/
10
Cleanliness6.6
Facilities6.3
Location8.8
Room comfort and quality5.8
Service6.8
Value for money7.0
High score for Hat Yai
Rating
9+ Exceptional (134)
8-9 Excellent (158)
7-8 Very Good (319)
6-7 Good (245)
<6 Below Expectation (552)
Time of the year
Mar - May (296)
Jun - Aug (315)
Sep - Nov (303)
Dec - Feb (494)
Don't miss out!Users are booking a place in Hat Yai every 29 minutes on Agoda.com
All guests (3036)
All room types
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Show reviews that mention 

Showing 1408 verified guest comments
12345
8.7
Excellent
farhana from Malaysia
Couple
Standard (Regency Wing)
Stayed 1 night in December 2015

Very nice hotel and in a cith center”

Very clean, Friendly staff and very near to shopping mall.

This is my 3th time staying at The Regency Hotel Hatyai. The hotel very near to the shopping mall and easy to get halal food. Just go out from your hotel and straight ahead you will find everything you need.

Reviewed December 26, 2015

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9.3
Exceptional
NOOR from Malaysia
Family with young children
Deluxe (Royal Wing)
Stayed 1 night in July 2015

Best Place To Stay In Hatyai”

cleanliness, strategic location, staff performance

Without a doubt, this hotel offers the best quality and place to spend your nights in Hatyai. Convenient location, very close to Lee Gardens and Pink Lady Complex, magnificent view from high floors, full facilities like swimming pool and gymnasium, great foods, exemplary staff performance. Easy to find halal foods at place nearby, especially at night. On the day of checkout I've waited for my coupon taxi for almost 45 minutes, ask one of the staff at reception counter. She helps calling the taxi company to send me a taxi promptly. On her own phone. Very nice of her, thanks. I recommend this hotel strongly. Deserved more stars actually

Reviewed November 17, 2015

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9.3
Exceptional
Wen from Singapore
Group
Stayed 2 nights in December 2014

A small town of thailand”

location, safe & room

Hatyai is a small town belong to Thailand! In hatyai there is Nothing much for explore with 2 shopping mall only! Almost most of the hotel is standard in 3stars rated! Along hatyai street during the day time u can see alot of people from Malaysia because is near to the border of Malaysia ! In the night time, stay safe with this hotel!

Reviewed December 24, 2014

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8.8
Excellent
Rizal from Malaysia
Family with young children
Standard Twin Bed
Stayed 1 night in February 2017

Good hotel that needs improvement.”

Nice and located at the heart of Hatyai 's main attraction centers. However the room was a bit run down. I called the maintenance to replace light bulbs at the dressing table and the fluorescent tube in the bathroom. The technician came after a while and changed it. (perhaps he was the only maintenance personal on that day). Hotel didn't accept credit card for deposit;only cash around THB1000 or they will hold your passport. They should look into this matter as it is quite inconvenience for tourist to move around without passport.

Reviewed February 28, 2017

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8.8
Excellent
Alvin from Singapore
Couple
Standard Twin Bed
Stayed 1 night in May 2018

good location + shopping & amenities”

Great place to be, right in Hatyai. Less than 10 mins walk to morning market. Less than 2 mins walk to shopping centre, streetside shops and eateries, night market, massage shops. Grab to the newest shopping mall with just 6 mins drive (traffic dependant) = very cheap fare. Take Grab to all the other attractions from the hotel is not expensive as its not too far away. Alternatively, there are many tour companies or tuk tuk tour services outside the hotel. Gotta make sure to bargain.

Reviewed August 23, 2018

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10.0
Exceptional
farhana from Malaysia
Family with young children
Standard (Regency Wing)
Stayed 2 nights in September 2018

Most affordable, suitable hotel for everyone”

stayed here for the fourth time because they have spacious parking (open car park & basement), near to Lee Garden Hotel,kim yong market, just walking distance. easily to find and the room is clean, the staff are friendly and very affordable for tourist who want to stay long. thank you Regency!

Reviewed September 17, 2018

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7.6
Very good
farah from Malaysia
Group
Standard (Regency Wing)
Stayed 1 night in April 2018

Great Location and Comfortable Room.”

Strategic place to stay for Songkrun Festival. The hotel is on the centre of hatyai where restaurants, shopping mall and lee garden night market is just a 3-4 minutes walking distance. we stayed in standard regency wing. All room that we booked near to another. room very clean accept a little bit smelly ciggaretes. There also no iron and hairdryer. The staff keeping your passport for each room you booked and you dont have to pay for the deposit. If the hotel can put an iron is much more convenient to customer.

Reviewed April 17, 2018

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7.6
Very good
farah from Malaysia
Group
Standard (Regency Wing)
Stayed 1 night in April 2018

Great location”

Strategic place to stay for Songkrun Festival. The hotel is on the centre of hatyai where restaurants, shopping mall and lee garden night market is just a 3-4 minutes walking distance. we stayed in standard regency wing. All room that we booked near to another. room very clean accept a little bit smelly ciggaretes. There also no iron and hairdryer. The staff keeping your passport for each room you booked and you dont have to pay for the deposit. If the hotel can put an iron is much more convenient to customer.

Reviewed April 23, 2018

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9.2
Exceptional
NOOR from Malaysia
Family with young children
Standard (Regency Wing)
Stayed 1 night in September 2018

Exceptional”

Near night street market, muslim restaurant and many tut tut around hotel easy to go many interested places in hatyai. All type room in this hotel got bath tub. The good. Maybe this Hotel should be upgrade your cleaness and the other is good.

Reviewed September 17, 2018

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7.6
Very good
farah from Malaysia
Group
Standard Twin Bed
Stayed 1 night in April 2018

Strategic Location, nearby shopping centre and Songkran Festival”

Strategic place to stay for Songkrun Festival. The hotel is on the centre of hatyai where restaurants, shopping mall and lee garden night market is just a 3-4 minutes walking distance. we stayed in standard regency wing. All room that we booked near to another. room very clean accept a little bit smelly ciggaretes. There also no iron and hairdryer. The staff keeping your passport for each room you booked and you dont have to pay for the deposit. If the hotel can put an iron is much more convenient to customer.

Reviewed April 23, 2018

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9.2
Exceptional
suharni from Malaysia
Family with teens
Deluxe (Royal Wing)
Stayed 2 nights in December 2018

Exceptional”

I stayed 2 nights with family (with 3 children). Despite the hotel is a bit old, we have a pleasant stay at Regency. The location is excellent, rooms are spacious and staff are friendly and very helpful.

Reviewed January 07, 2019

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8.4
Excellent
Mohamad from Malaysia
Couple
Standard (Regency Wing)
Stayed 1 night in April 2018

Good”

Good hotel to stay. Nearby mall, and bus ticket kaunter. But, my standard room no iron, no hair dryer. Hopefully regency can provide hair dryer to standard room too.. because even hotel 2 star got hair dryer at standard room.. Why not the regency. Right.

Reviewed April 17, 2018

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9.2
Exceptional
Patricia from United Kingdom
Couple
Standard (Regency Wing)
Stayed 2 nights in June 2016

Great location”

The Regency is super value. It's location is really great for the shops/bars/restaurants/market etc. Yes its old and dated but that is reflected in the price. We have stayed many times. Parking is also readily available and safe.

Reviewed June 24, 2016

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8.7
Excellent
Kuok from Malaysia
Couple
Stayed 2 nights in May 2014

Pleasantly comfortable”

Great location, decent room size and comfortable bed

We would definitely return to stay if we ever swing by Hat Yai again

Reviewed May 25, 2014

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8.7
Excellent
Patricia from United Kingdom
Couple
Standard (Regency Wing)
Stayed 1 night in May 2015

Great location.”

The Regency is top for location, it has car parking outside, the rooms are old but clean and for the lprice really no one can complain.

Our stay was short (1 night ) but check in and out was quick and the staff were pleasant.This hotel is very good value considering its excellent location. If you want 'posh' then its better to choose ' The Centara ' but we have no complaints regarding ' The Regency ' and will return.

Reviewed May 23, 2015

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8.4
Excellent
Yeap from Malaysia
Group
Standard Twin Bed
Stayed 1 night in December 2017

Excellent location but smelly room”

The location is just beside Lee Garden Plaza, central of Hatyai city. But the room got weird smell, the bedsheet dirty and got dust. The wall got blood stain and the sound proof not that good. Early morning got people play song and keep repeating. Our room can heard clearly.

Reviewed December 31, 2017

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7.6
Very good
Bee from Malaysia
Group
Superior (Regency Wing)
Stayed 1 night in April 2017

Strategic Location”

The hotel is located in center of Hatyai. By walking distance, you may reach Central shopping mall, and variety of street food and clothes stores. However, the facilities need to improve. The air con is not function well, and the water in bath room is leaking. Overall still will recommend to friends as the price and location is good.

Reviewed May 02, 2017

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8.0
Excellent
CHONG from Singapore
Solo traveler
Standard (Regency Wing)
Stayed 7 nights in May 2019

Season Traveller”

Great location, friendly staff. Note the difference when selecting room; Standard room (Regency Wing) with lower price refer to old wing building. Deluxe rm higher price is high rise bldg. I was caught unaware during online booking as both (standard/Deluxe) show Regency Wing. Overall, a great place to stay.

Reviewed June 07, 2019

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10.0
Exceptional
NORLIANA from Malaysia
Family with young children
Deluxe (Royal Wing)
Stayed 2 nights in August 2019

Easy access for shopping ”

Hotel is near to Garden Plaza, Odean Shopping Mall, Central Department Store, halal foods and massage shops. This is my favourite hotel and i'm happy to stay here compared to other hotel. The room is big and have connecting room. Thank you agoda ;)

Reviewed August 26, 2019

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5.2
Timothy from Malaysia
Family with teens
Deluxe (Royal Wing)
Stayed 2 nights in May 2019

Terrible stay ”

I was travelling with one senior citizen of age 84 and 3 working adult. This is my second time staying in regency. Reason I chose this hotel is because of its strategic location in the heart of Hat Yai town. These two night stay was a nightmare! Staying in the royal wing at 25th floor. The lift is faulty and closes very quickly. My dear old grandma had so many times been hit by the door. Second nightmare was the terribly hot aircond!! I’ve complaint it twice but what the housekeeping person came was to turn the flap towards the bed. The aircon was never cold and it only provides hot air! Third thing was the heater was faulty too! Took me about 10 mins to get a slightly warm water despite turning to the max temperature. Overall was a unpleasant stay at regency. Please upgrade your facilities if you would want to attract more people.

Reviewed May 21, 2019

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