The Regency Hotel Kuala Lumpur
Superior Twin The Regency Hotel Kuala Lumpur
Interior view The Regency Hotel Kuala Lumpur
Interior view The Regency Hotel Kuala Lumpur
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6.6
Good
11.6% this month
/10
(1345 reviews)See what guests said
See map
6.7
Good
Location rating score
Popular neighborhood
Parking
FREE
  • Bazaar Baru Market160 m
  • Tatt Khalsa Diwan Gurdwara160 m
  • KL SOGO190 m
  • Chow Kit Clothes Market210 m
  • Chow Kit220 m
  • UO Superstore in Chow Kit250 m
  • Quill City Mall420 m
  • University of Malaya430 m
  • Kuala Lumpur Metropolitan University430 m
  • Chow Kit Monorail Station440 m
  • Free Wi-Fi

    The Regency Hotel Kuala Lumpur

    3, Jalan Raja Alang, Kuala Lumpur. Malaysia, Chowkit / Putra WTC, Kuala Lumpur, Malaysia, 50300 - See map
    "you will get very nice view of Petronas towers and KL city especially at night."
    Arjay - January 3, 2019
    Good service
    6.7 rating for service
    Good cleanliness
    6.5 rating for cleanliness
    • 440 meters to public transportation

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 139 times | 11 travelers are looking at this property right now

    Property ranking|Compared to 13,136 Kuala Lumpur properties
    See all rankings
    Review score - United States
    7.3/10
    Room comfort score
    6.1/10
    Cheapest price score
    Room size
    31 sqm.
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Bigger than
    95
    %
    of Kuala Lumpur properties
    Value for money7.0
    Distance to city center2 KM
    Location rating6.7
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport16.5 km

    Rooms available at The Regency Hotel Kuala Lumpur

    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    Superior Suite
    Superior Suite
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe King
    Deluxe King
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior King
    Superior King
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Deluxe Double Room (Double Bed)
    Deluxe Double Room (Double Bed)
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Superior Double Room (Double bed)
    Superior Double Room (Double bed)
    ...
    • Separate shower/bathtub
    Enter dates to see prices

    What people love about The Regency Hotel Kuala Lumpur

    • 7.6
      Very good
      Location

      "Location good for traveller with cars ."

      Norlia

      |

      September 11, 2017

    • 4.4
      Review score
      Staff 

      "the staff was nice."

      Eidzati

      |

      January 1, 2018

    • 6.4
      Good
      Cleanliness

      "Room clean and comfortable,"

      Mohamad S.

      |

      April 12, 2018

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    More about The Regency Hotel Kuala Lumpur

    More about The Regency Hotel Kuala Lumpur

    8.0
    Very good

    "Room size big enough for us."

    Muhammad

    |

    December 21, 2018

    An overview

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    What they offer

    6.4
    Good

    "There is a nice swimming pool."

    Chan

    |

    January 4, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Urbean
    1.3 km American, Cafe, European
    Arthur's Bar and Grill
    1.6 km American, Asian, Bar
    Darabif
    1.6 km American
    Asian cuisine
    Asian cuisine
    Zam Zam
    190 m Asian, Halal, Indian
    Restoran Kudu Bin Abdul Nasi Kandar Penang
    220 m Asian, Halal, Indian
    Mohd Yaseen Nasi Kandar
    300 m Asian, Halal, Indian
    Chinese cuisine
    Chinese cuisine
    Mungo Jerry
    330 m Chinese
    Plaza Court Chinese Restaurant
    420 m Chinese
    Laomazis Home Cooked Dishes
    490 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of The Regency Hotel Kuala Lumpur from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1345)Booking.com Reviews (492)
    6.6
    /
    10
    Good
    11.6% this month
    Cleanliness6.5
    Facilities6.3
    Location6.7
    Room comfort and quality6.1
    Service6.7
    Value for money7.0
    Rating
    9+ Exceptional (63)
    8-9 Excellent (61)
    7-8 Very Good (133)
    6-7 Good (89)
    <6 Below Expectation (313)
    Time of the year
    Mar - May (148)
    Jun - Aug (210)
    Sep - Nov (116)
    Dec - Feb (185)
    All guests (1345)
    All room types
    All languages

    Show reviews that mention 

    Showing 659 verified guest comments
    12345
    5.6
    Macus from Malaysia
    Solo traveler
    Deluxe King
    Stayed 1 night in July 2019

    Considered okay for non-drivers”

    If you are driving, you might want to skip the dark and quite creepy car park which is narrow and limited. The room is good with good view if you're looking out to the city - you can see KLCC. Accessible to Chow Kit market so you will find food in this area. The Monorail station is quite a few hundred metres of distance if you do not mind walking.

    Reviewed July 25, 2019
    7.6
    Very good
    Hamzani from Malaysia
    Business traveler
    Deluxe King
    Stayed 1 night in July 2019

    Overall satisfy with all of the accomodation faciility”

    Pro : Have all that we need for the facility Free parking at the basement Near chow kit market and easlily can find place to eat with variety of menu Cons : Old hotel, and must have proper maintenance schedule ( one pipe in te bathroom does not function at all for ablution ) Parking at the basement doesnt not have enough lighting ( can be dangerous and creepy to the women ) Overall nice stay

    Reviewed July 24, 2019
    4.4
    Nazarruddin from Malaysia
    Solo traveler
    Superior Twin
    Stayed 1 night in July 2019

    Hotel has deteriorating problems.”

    1. Internet is not working. 2. Water very low pressure and finally stop altogether. 3. Water was dirty, black corrosive residue came out from the taps. 4. TV remote control was missing from the room, and had to called housekeeping for one. 5. TV channel was not clear in reception.

    Reviewed July 20, 2019
    9.2
    Exceptional
    Nurul from Malaysia
    Couple
    Superior King
    Stayed 2 nights in July 2019

    NEAR TO EVERYTHING”

    Location is a bit crowded but there are a lot of stalls and also night market in front of it, the hotel is near to KLCC and we got upgraded to Deluxe room to get KLCC view from room. Swimming pool also has great KLCC view. Staffs were helpful. Great staying here!

    Reviewed July 09, 2019
    8.0
    Excellent
    Mohd from Malaysia
    Business traveler
    Superior King
    Stayed 2 nights in June 2019

    Nice but looks date”

    First the room is huge and surprise, surprise, there is even a bath tub. However, there was no hot water over my 2 days stay there. Also, the room looked as if it was Concorde Hotel KL from 10 years ago, dated design with even a fat TV. Disappointed that I only got mineral water (2 bottles) when I checked in but were not replenished the next day. Swimming pool is decent with good view. Location wise, if you need to be in Chow Kit and near Kampung Baru, it is excellent but traffic can be bad accessing the place (which has own private parking) as it is smack in front of Chow Kit wet market. Price wise, quite cheap for the huge and comfortable room.

    Reviewed June 30, 2019
    2.4
    Mohamed from Malaysia
    Family with young children
    Superior Twin
    Stayed 3 nights in July 2019

    Acceptable”

    The room was smelly, cockroaches everywhere, not much variety of breakfast with RM37 (adult) & RM17 (children), only 3 television channel available, the light at the parking lot was so dim & feel not safe, etc. negative experienced.. Not recommend at alll.. This is my first & last staying at this hotel.

    Reviewed July 24, 2019
    8.4
    Excellent
    Janizawati from Malaysia
    Family with teens
    Deluxe King
    Stayed 2 nights in June 2019

    Value for money, good location”

    The hotel gives value for your money. Located right smack in the middle of Kuala Lumpur. The location right in front of a wet market however makes it too crowded. I might stay here again. Very friendly staff.

    Reviewed July 19, 2019
    4.4
    Mohd from Malaysia
    Solo traveler
    Deluxe King
    Stayed 1 night in July 2019

    GRAND ONLY AT NAME”

    First time i'm arrived went to lobby i can smells a very bad odour around the lobby, the hotel entrance exactly face to hyper market and they are intentionally open the door to let the smells in. Their staff also not friendly with me no greeting smile and so on. The room i've booked quite okay, comfortable, and clean. The wifi is totally out from the range in my room and asked me to do a work at the lobby with a "super nice scent" . I haven't try for their breakfast and also not been to their swim-pool. Overall is just okay.

    Reviewed July 18, 2019
    6.8
    Good
    Shira from Malaysia
    Group
    Superior King
    Stayed 1 night in July 2019

    Good”

    Hotel parking is not accessible via elevator, thus picking up luggages are not convenient especially when travelling in a big group. The re are a lot of burnt spot on the carpet. Location wise is good as it is easily accessible.

    Reviewed July 13, 2019
    6.8
    Good
    Bibi from Malaysia
    Family with teens
    Superior Twin
    Stayed 1 night in July 2019

    Parking, Breakfast & Check-in Process”

    1. Basement parking is too small for big car i.e. Hyundai Starex, Alphard, Vellfire etc. and the open parking space is quite a distance from the lobby area - not convenient when I have a lot of luggage to transfer. Next time just drive a sedan car.... :) :) ;) 2. Breakfast on 21 Jul (to be specific) is not worth it for RM35 value. 3. Check-in process is too manual and I have to wait for quite sometime before my turn.

    Reviewed July 23, 2019
    9.6
    Exceptional
    younghee from South Korea
    Couple
    Superior Twin
    Stayed 2 nights in June 2019

    very nice place~!! ”

    It is in a very good location. It is close to klcc and there is a local market in front of the hotel. There were many places to sell Durian. However, there is fish market right in front of the hotel, and the smell of fish is bad. The inside of the hotel was really good. However, in the room, Wi-Fi is not available and the lobby is Wi-Fi only.

    Reviewed June 24, 2019
    10.0
    Exceptional
    MOHD from Malaysia
    Business traveler
    Superior Twin
    Stayed 6 nights in June 2019

    The location was strategic”

    -near kpg baru and chow kit road -so much cuisine to try on (such as satay padang, nasi uduk, bakso, ayam penyet,cendol durian) -the room are spacious -price was affordable -there are wet market just in front of the hotel that sell raw grocery items (such as chicken, fish, vegetables and meat) -there are also a lot of fruits sold near by such as durian, corn, watermelon, mango, orange

    Reviewed June 28, 2019
    10.0
    Exceptional
    Muhammad from Malaysia
    Solo traveler
    Superior Twin
    Stayed 1 night in July 2019

    memang terbaik”

    nothing too say anymore mmuaah love u

    Reviewed July 13, 2019
    6.4
    Good
    Nik from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in July 2019

    Dissatisfied with the services provided at the hotel.”

    The TV cable was unplugged & folded in such way that it is difficult for guest to connect the cable & switch on the TV, as if it's purposedly done like that to prevent guest from switching on. The cable for aerial/channel is also unplugged. The TV is located in a very tight & narrow cabinet that it is difficult to reach the cable to be plugged. I had to call the staff to do it. TV is supposed to be ready for guest to view & not kept in such way. When I switched on the TV, the reception was very bad & the view is blurry & not sharp. I ended up not watching the TV at all. Other than that, the swimming pool & the area around it were not well maintained. The table umbrella near the pool was closed & there is no staff manning it. No towels were provided at swimming pool & even the table umbrella was not open. Guest has to open by themselves & it's quite difficult due to the size is big & heavy. Toilets near pool were also not well maintained, I cannot even swicthed on the light there.

    Reviewed July 12, 2019
    6.4
    Good
    Farizah from Malaysia
    Solo traveler
    Superior Twin
    Stayed 1 night in May 2019

    Good”

    Wanted to try this hotel as I had an event on the day till late night. Location in front of the Chow Kit market (wet market) might not be comfortable for some. The road was also very congested - Grab declined to pick up at the hotel lobby; might not be too convenient. But you could walk about 100 meters to main road to avoid the congestion in front of the hotel. Reception staff during both check in & check out process were very slow. Should open minimum 2 counters. I went during fasting month. For sahur (early morning breakfast), meals selections are not wide. But overall, it's satisfactory as for the price/hotel ranking.

    Reviewed June 10, 2019
    2.4
    LUQMAN from Malaysia
    Family with young children
    Superior King
    Stayed 1 night in June 2019

    Such a disappointment!”

    The room is very dirty. Water heater dirtt and rusty. Water came out from pipe and shower also rusty. There is no fridge in my room. There's no channel for tv in my room. Wifi not working good. Overall for this second time i stayed here is a waste of money

    Reviewed June 09, 2019
    2.4
    Muhammad from Malaysia
    Family with young children
    Superior Twin
    Stayed 1 night in May 2019

    Worst ever stay”

    The staff is not so friendly at all. No greeting upon arriving and not even says thank you during check out. Great hotel but not the staff. I booked for extra bed by my extra bed in a poor condition ehen i ask for changing they said theres no more xtra. The leg of the extra bed already broken they i have have to sleep in a slanted bed. Please change yhe staff attitude. Relly not happy.

    Reviewed May 27, 2019
    7.6
    Very good
    Nurul from Malaysia
    Couple
    Superior King
    Stayed 1 night in April 2019

    affordable”

    price is reasonable. my advice is leave all your lugages first at the lobby before park your car because there is only stairs to go to lobby. no lift. breakfast is good. variety of foods. and the location is walking distance to any food stalls and malls but the traffic is really congested. hotel placed infront of the fresh market. the room is spacious and the furniture is quite old but still well-functioned.

    Reviewed May 11, 2019

    Dear Nurul, Thank you for taking the time to review our hotel, your comments are very much valued. We appreciate your comments regarding our hotel. We look forward to seeing you on your next visit. Best Regards, Anne Flora, Hotel Manager

    Responded May 11, 2019
    The Regency Hotel Kuala Lumpur
    2.0
    Izzati from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in April 2019

    Very suck place”

    1st of all, this place is not suitable to stay. Not ready room during checkin time. Checkin time 3pm but still need ti emwait 30mins to 45mins to get room. Then, when we go for shopping, our room was double checkin by others guest. N our things was stolen by other guests. Vey bad service. Checkin in king size of room get 2 single bed as replace. The socket has no electricity when u turn off light switch. Very suck because we also need to wait until 1 hours to solve the problem. Didnt suggest this place.

    Reviewed May 11, 2019
    8.0
    Excellent
    Suher from Malaysia
    Solo traveler
    Superior King
    Stayed 2 nights in October 2018

    Agoda difficulties”

    When I booked from Agoda, their staff have problems to determine my room rate and tarif but the funniest thing was, all the details were in the Agoda printed form! What was that? I don’t understand what happened to them. I stood for an hour to assist them with my exact figure. Same thing happened when I want to check out. Please do something Agoda, its make me look like a fool and such a dumbass.

    Reviewed October 14, 2018
    12345
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    • Petronas Twin Towers
    • Chow Kit Monorail Station is within 0.44 km