Very good 7.1
Based on 124 reviews

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About The Regency Jerai Hills Resort

Description

The Regency Jerai Hills Resort is located in Sungai Petani and offers 75 rooms. Featured in each room, among other amenities, are air conditioning, a desk, a hair dryer, television, a separate shower and tub, mini bar, and a coffee/tea maker. For the comfort and convenience of guests, you'll also find 24-hour room service, laundry service/dry cleaning, meeting facilities, and a car park on-site. Guests seeking exercise or leisure will be pleased to find a garden at the hotel. Everything The Regency Jerai Hills Resort does is centered around the guests' experience, ensuring comfort and relaxation.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service

Things to do, ways to relax

  • Garden
  • Spa
  • Swimming pool [outdoor]
  • Table tennis

Dining, drinking, and snacking

  • Restaurant(s)
  • Room service

Services and conveniences

  • Laundry service
  • Luggage storage
  • Newspapers
  • Smoking area

For the kids

  • Playground

Access

  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Number of Restaurants: 1
Number of Rooms : 75
Year Hotel Built: 2009
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Verified traveler reviews

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Very good



based on 124 reviews
  • Cleanliness 7.0
  • Facilities 7.3
  • Location 8.1
  • Room Comfort/Standard 7.1
  • Service 7.2
  • Value for money 6.9
  • Food/Dining 6.5
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Kin from Singapore
Group
Premier
Stayed one night in June 2016
Nice hill surroundings
The rooms were nicely furnished and it was a pleasure walking around the grounds. Unfortunately the food was despairing, however that's to be expected with a captive "market" up in a hill resort ... If you do not mind driving downhill (about 20 minutes) to nearby Taman Gurun Jaya there are much better food choices in nearby Taman Gurun Jaya, even for dinner .
Reviewed September 20, 2016

Sheuh from Malaysia
Couple
Premier
Stayed one night in September 2016
a bit expensive... but is a good place to relax...
a bit expensive... but is a good place to relax...
Reviewed September 12, 2016

TAN from Malaysia
Family with young children
Superior
Stayed one night in February 2016
Gunung Jerai
nice to chill during hot day. The hotel is ok. But they have a lot more to improve; cleanliness, decoration, foods variety, ...
Reviewed September 05, 2016

Mohd from Malaysia
Family with young children
Premier
Stayed one night in July 2016
The location and the facilities are excellence for relaxation but not the food
The orange juice was stale and the amount of served was not the money worth.
Reviewed July 23, 2016

Warren from United States
Couple
Premier
Stayed 2 nights in June 2016
Retreat time
My wife and I needed a place to be away from Penang city and read, write and reflect. The Regency resort was a welcome retreat place for us, offering a quiet and cool place for two nights. We will be back.
Reviewed July 04, 2016

MOHD from Malaysia
Couple
Executive
Stayed one night in May 2016
Dissapointing Stayed
not enough foods provided during Dinner price when you direct deal with them is much cheaper than Agoda Deal
Reviewed June 05, 2016

Mohd from Malaysia
Couple
Deluxe
Stayed one night in May 2016
Nice Resort
Cons: You can get a great deal by walk in. Their selection of foods is limited. Pro: It is a good place to enjoy the nature and view. Definitely will come back again.
Reviewed June 01, 2016

nor from Malaysia
Family with older children
Superior
Stayed one night in May 2016
awesome place with nice view
All are execellent except the staffs.as understand this place was fully owned by the regency but it also open for public.i was been chased by the guard several times while waiting for the check in.the receptionist should advice customer to use a buggy if they not allowed us to park near the chalet in order for us carry our bag and luggages walk down the stairs which really unconvinient for older people.after been chased by the same guard which i was told him that i am a customer waiting for check in.a minutes later the receptionist called to remind the same thing.u should know how to treat your customer since the place was really nice.please take my comments as a advice for your improvement.tq
Reviewed May 30, 2016

MIKE from Malaysia
Family with young children
Executive
Stayed one night in May 2016
atas chilling
The road going up hill nice and challenging
Reviewed May 23, 2016

Hambali from Malaysia
Family with young children
Deluxe
Stayed one night in March 2016
NICE AND GOOD HOTEL
GOOD LOCATION AND VERY SCENIC
Reviewed March 31, 2016



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