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The Regency Waterfront Hotel
Deluxe Double - Guestroom, The Regency Waterfront Hotel in Kuala Terengganu
Ballroom, The Regency Waterfront Hotel in Kuala Terengganu
Bathroom, The Regency Waterfront Hotel in Kuala Terengganu
Bathroom, The Regency Waterfront Hotel in Kuala Terengganu
View, The Regency Waterfront Hotel in Kuala Terengganu
View, The Regency Waterfront Hotel in Kuala Terengganu

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7

Very good

2,141 reviews

2,141 reviews

See map
See map

7.4

Very good

Location rating score

Very good location - 880 meters to the beach
Parking
FREE
Popular landmarks
Pantai Batu Buruk 2.3 km
Mydin Mall 4.9 km
Abidin Mosque 5.9 km
Kampung China (Chinatown) 6.1 km
Bukit Puteri 6.2 km
Pasar Payang 6.3 km
Crystal Mosque 7.0 km
Muzium Negeri Terengganu 8.0 km
Tengku Tengah Zaharah Mosque 10.2 km
Nearby landmarks
Sports Complex Jalan Sultan Mahmud 80 m
Taman Budaya Negeri Terengganu 200 m
Bank Simpanan Nasional @ Jalan Batu Buruk 700 m
Pandak Beach 880 m
Lagoon Park 1.3 km
Kuala Ibai Bridge 1.6 km
Kelab Golf Diraja Terengganu 1.6 km
Masjid Engku Sulong Padang Negara 1.8 km
Noor Arfa Craft Complex 1.8 km
Ibai Golf & Country Club 1.9 km

The Regency Waterfront Hotel

Jalan Sultan Mahmud, Kuala Ibai, Kuala Terengganu, Malaysia, 20400 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kuala Ibai part of Kuala Terengganu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Crystal Mosque. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Check-in [24-hour]

Excellent breakfast

Excellent view

880 meters to the beach

Free Wi-Fi in all rooms!

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Coffee shop

Laundry service

Restaurants

Your dates are popular among travelersUsers are booking a place in Kuala Terengganu every 2 minutes on Agoda.com
Value for money7.3
Location rating7.4
Nearest airportSultan Mahmud Airport (TGG)
Distance to airport12.1 km

Rooms available at The Regency Waterfront Hotel

Deluxe Double
...
  • Room size: 36 m²/388 ft²
  • Lake view
  • 1 double bed
Enter dates to see prices
Family Premier
...
  • Room size: 38 m²/409 ft²
  • Lake view
  • 2 double beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 38 m²/409 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 36 m²/388 ft²
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices
    Deluxe Room
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at The Regency Waterfront Hotel?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to The Regency Waterfront Hotel?

      For those who wish to drive their own cars, The Regency Waterfront Hotel has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Kuala Terengganu with private transportation, the hotel can arrange taxi service.

      Is breakfast offered at The Regency Waterfront Hotel?

      Wake up to a great continental breakfast at The Regency Waterfront Hotel.

      What are my dining options at The Regency Waterfront Hotel?

      The Regency Waterfront Hotel features 2 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

      Can special events be hosted at The Regency Waterfront Hotel?

      You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at The Regency Waterfront Hotel.

      Can business events be hosted at The Regency Waterfront Hotel?

      On-site venues and convenient event services make The Regency Waterfront Hotel an ideal choice for hosting events such as conferences and meetings. The venue available at the hotel can accommodate up to 250 people. Free Wi-Fi is available to help your business event or meeting a successful one.

      What is the smoking policy at The Regency Waterfront Hotel?

      The Regency Waterfront Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What restaurants are nearby The Regency Waterfront Hotel?

      The Regency Waterfront Hotel is located in Kuala Ibai, famous for good restaurants such as YEE Stall, Pak Maidin's Coffee Shop and Kek Suria.

      What popular shopping places are close to The Regency Waterfront Hotel?

      Shopping options in The Regency Waterfront Hotel’s Kuala Ibai neighborhood include Pusat Sains & Kreativiti Terengganu and Noor Arfa Craft Complex.

      What are popular attractions near The Regency Waterfront Hotel?

      The Regency Waterfront Hotel is located in Kuala Ibai area, which is famous for attractions such as Lagoon Park, Kuala Ibai Bridge and Masjid Belukar Jambu.

      What popular beaches are close to The Regency Waterfront Hotel?

      The Regency Waterfront Hotel is located in the Kuala Ibai area, which includes Teluk Kalong Beach and Pandak Beach.

      See map

      Explore the neighborhood

      What people love about The Regency Waterfront Hotel

      • 7.6

        Very good
        Cleanliness

        "The room is very well in cleanliness, spacious."

        nur

        |

        December 17, 2019

      • 7.2

        Very good
        Cleanliness

        "Clean and easy access to the town"

        Aziah

        |

        September 15, 2019

      • 8.4

        Excellent
        Location

        "Great location."

        Mazreena

        |

        July 1, 2019

      Property ranking|Compared to 573 Kuala Terengganu properties
      See all rankings
      Room comfort score
      7.2/10
      Room size
      37 sqm.
      Couples review score
      7/10
      Value for money score
      7.3/10
      Better than
      97
      %
      of Kuala Terengganu properties
      Bigger than
      97
      %
      of Kuala Terengganu properties
      Better than
      82
      %
      of Kuala Terengganu properties
      Better than
      80
      %
      of Kuala Terengganu properties
      Overall rating:

      7

      Very good
      2,141 reviews
      Cleanliness
      6.9
      Facilities
      6.4
      Location
      7.4
      Read all reviews >
      What travelers say they love:
      Spacious hotel room with affordable price
      shiekien from Malaysia
      Couple
      More about The Regency Waterfront Hotel

      More about The Regency Waterfront Hotel

      The Regency Waterfront Hotel

      Enjoy both relaxation and cultural exploration offered by Kuala Terengganu at The Regency Waterfront Hotel.
      Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by The Regency Waterfront Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of Kuala Terengganu can be assisted with the taxi services available here. Parking is provided free of charge for guests.
      You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Regency Waterfront Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
      Smoking may only take place in restricted designated areas.
      Rooms at The Regency Waterfront Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that bottled water, a coffee or tea maker and mini bar are available in some select rooms.
      You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


      Dining and things to do

      Wake up with no worries at The Regency Waterfront Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. The Regency Waterfront Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.


      Around the property

      With its convenient location, the hotel offers easy access to all Kuala Terengganu has to offer. You're sure to want to visit Kampung China (Chinatown) located 6.1 km away, among the most sought-after photographs for anyone visiting Kuala Terengganu. Your journey through Kuala Terengganu can be completed with a short shopping stop at Pasar Payang located 6.2 km away. Sometimes the best vacation days are spent doing nothing. With Pantai Batu Buruk located 3.2 km away, you can turn a sunny day into a perfect chill out with sand and surf.


      Reasons to stay here

      Spend less here on rooms than you would at 81% of other accommodations in the city.
      Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
      This accommodation beats more than 96% of competition in the city on room comfort.

      Show less

      Amenities and facilities

      Good
      Facilities

      6.4

      Most talked about facilities

      Breakfast

      102 mentions

      Swimming Pool

      51 mentions

      Housekeeping

      51 mentions

      Food & Dining

      41 mentions

      Languages spoken
      • English
      • Malay
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Wi-Fi in public areas
      Dining, drinking, and snacking
      • Coffee shop
      • Restaurant [halal]
      • Restaurants
      • Room service
      Services and conveniences
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      For the kids
      • Family room
      Access
      • Check-in/out [express]
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Car park [free of charge]
      • Taxi service
      Available in all rooms
      • Air conditioning
      • Blackout curtains
      • Carpeting
      • Coffee/tea maker
      • Desk
      • Free bottled water
      • Hair dryer
      • In-room safe box
      • Linens
      • Mini bar
      • Mirror
      • Non-smoking
      • Satellite/cable channels
      • Shower
      • Telephone
      • Toiletries
      • Towels
      • Wi-Fi [free]

      Food and dining

      Breakfast options
      • Asian

      Location

      Jalan Sultan Mahmud, Kuala Ibai, Kuala Terengganu, Malaysia, 20400
      Very good
      Location

      7.4

      Airports
      • Sultan Mahmud Airport (TGG)
        12.1 km
      • Redang Airport (RDN)
        56.2 km
      Hospital or clinic
      • Chendering Clinic
        2.1 km
      Shopping
      • Pasar Payang
        6.3 km
      Convenience store
      • 7 Eleven
        880 m
      Cash withdrawal
      • ATM
        330 m

      What's nearby

      Popular landmarks
      • Pantai Batu Buruk
        2.3 km
      • Mydin Mall
        4.9 km
      • Abidin Mosque
        5.9 km
      • Kampung China (Chinatown)
        6.1 km
      • Bukit Puteri
        6.2 km
      • Pasar Payang
        6.3 km
      • Crystal Mosque
        7.0 km
      • Muzium Negeri Terengganu
        8.0 km
      • Tengku Tengah Zaharah Mosque
        10.2 km
      Nearby landmarks
      • Sports Complex Jalan Sultan Mahmud
        80 m
      • Taman Budaya Negeri Terengganu
        200 m
      • Bank Simpanan Nasional @ Jalan Batu Buruk
        700 m
      • Pandak Beach
        880 m
      • Lagoon Park
        1.3 km
      • Kuala Ibai Bridge
        1.6 km
      • Kelab Golf Diraja Terengganu
        1.6 km
      • Masjid Engku Sulong Padang Negara
        1.8 km
      • Noor Arfa Craft Complex
        1.8 km
      • Ibai Golf & Country Club
        1.9 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-11 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from15:00
      • Check-out until12:00
      Getting around
      • Travel time to airport (minutes)25
      The property
      • Number of restaurants2
      • Number of rooms 207
      • Year property opened2012

      Reviews of The Regency Waterfront Hotel from real guests

      Provided by verified guests of Agoda
      7.0
      /
      10
      Cleanliness6.9
      Facilities6.4
      Location7.4
      Room comfort and quality7.2
      Service7.2
      Value for money7.3
      High score for Kuala Terengganu
      Rating
      9+ Exceptional (115)
      8-9 Excellent (118)
      7-8 Very Good (270)
      6-7 Good (148)
      <6 Below Expectation (449)
      Time of the year
      Mar - May (271)
      Jun - Aug (320)
      Sep - Nov (284)
      Dec - Feb (225)
      All guests (2,141)
      All room types
      All languages

      Show reviews that mention 

      Showing 1,100 verified guest comments
      12345
      10.0
      Exceptional
      Vimala from Malaysia
      Couple
      Deluxe Double
      Stayed 1 night in August 2018

      A most pleasant surprise”

      It was our first stay in this hotel. Hotel was well kept, and staff were most courteous and helpful. As a Malaysian, I reminded myself that it would be nice to travel more within Malaysia and get to know other hotels. We both love horses, and the presence of an Equestrian Lodge nearby was most delightful.

      Reviewed January 10, 2019

      See room deals

      10.0
      Exceptional
      Jaafar from Malaysia
      Family with young children
      Deluxe Twin
      Stayed 1 night in February 2019

      A very kind heart staff there. ”

      The staff help us to bring our luggage straight into our room because on that day their lift had a problem. But the contras is in the middle of night, aircond was not function akd its too hot. Plus thier water heater was not function well. Overall was so good

      Reviewed February 06, 2019

      See room deals

      9.6
      Exceptional
      muhammad from Malaysia
      Family with young children
      Deluxe Twin
      Stayed 1 night in April 2019

      Superb Condition”

      The location was fantastic. Far from the busy road and surround with the lake and sea. It was very peaceful. Big room and all was clean and fine. just 10 minutes to the town. Secure parking. Surely my first choice at Kuala Terengganu.

      Reviewed April 09, 2019

      See room deals

      10.0
      Exceptional
      Muhammad from Malaysia
      Family with young children
      Deluxe Twin
      Stayed 1 night in February 2019

      Top Class”

      i would recommend to all Muslim brotherhood to stay as this hotel is very Islamic. Overall i give 2 thumbs up, will pay a visit again to this hotel.

      Reviewed March 07, 2019

      See room deals

      10.0
      Exceptional
      Ahmad from Malaysia
      Family with young children
      Family Premier
      Stayed 1 night in January 2019

      Nice hotel”

      Nice lake view from my room. But, the lift were broken.. luckily my room at first floor.

      Reviewed January 21, 2019

      See room deals

      10.0
      Exceptional
      partheeban from Malaysia
      Business traveler
      Family Room
      Stayed 1 night in August 2019

      ample parking . friendly staff.”

      large rooms. good for family with children

      Reviewed September 03, 2020

      See room deals

      10.0
      Exceptional
      Mohammad from Malaysia
      Family with young children
      Family Premier
      Stayed 1 night in October 2019

      Biggest Room Ever”

      Thank you for the kind hospitality and what a big room

      Reviewed December 08, 2019

      See room deals

      10.0
      Exceptional
      Hadi from Malaysia
      Business traveler
      Deluxe Double
      Stayed 2 nights in January 2019

      I love this room”

      Will definitely stay here again. Congrates

      Reviewed January 31, 2019

      See room deals

      10.0
      Exceptional
      norhisham from Malaysia
      Family with young children
      Deluxe Twin
      Stayed 1 night in June 2019

      Value for money”

      Harga murah utk bilik yg besar. Bfast biasa2 je.

      Reviewed June 13, 2019

      See room deals

      10.0
      Exceptional
      SITI from Malaysia
      Family with young children
      Deluxe Double
      Stayed 3 nights in March 2019

      Big room”

      Very nice room and valuable

      Reviewed March 25, 2019

      See room deals

      10.0
      Exceptional
      Nadialaila from Malaysia
      Couple
      Deluxe Double
      Stayed 1 night in March 2019

      TERBAIK”

      SERVIS TERBAIK WALAUPUN BOOK LAST MINIT

      Reviewed February 14, 2020

      See room deals

      9.2
      Exceptional
      Noraisyah from Malaysia
      Family with young children
      Deluxe Double
      Stayed 1 night in February 2019

      LOVE IT ”

      Spacious room., tak pernah dpt bilik besar mcm tu utk deluxe double dgn harga mampu milik. bersih, staff mesra, variety foods. Definitely will come again. Cuma lift rosak masa peak season is not acceptable. Overall ok.

      Reviewed February 07, 2019

      See room deals

      8.8
      Excellent
      NOR from Malaysia
      Family with young children
      Deluxe Twin
      Stayed 1 night in March 2019

      I loved to stay here again!”

      Spacious room with affordable price. I enjoy my stay here very much! Everything is good except our breakfast experience in the hotel. Lack of food and average taste. Really not worth to pick a room with a breakfast. The location is quite a distance from the main road and hard to find at night. Blessing in disguise, you got a really eye catching view in the daylight with a beautiful lake, beaches and horse field. I give 4/5 star!

      Reviewed March 20, 2019

      See room deals

      9.2
      Exceptional
      Effa
      Family with young children
      Deluxe Twin
      Stayed 1 night in March 2019

      One of the best option to stay..give a try 👍👍”

      Should improve in term of breakfast menu..make it variety.

      Reviewed April 03, 2019

      See room deals

      8.8
      Excellent
      Wan from Malaysia
      Family with young children
      Deluxe Double
      Stayed 1 night in August 2019

      Piece of mind”

      Spacious room and very comfortable especially family with kids. Unfortunately problems with the elevator, which I assumed guests who stayed at the 2nd & 3rd floor have lots to complaint if they have lots of luggage. The surrounding area, I would say it's suitable for families to spend time with.

      Reviewed August 25, 2019

      See room deals

      9.2
      Exceptional
      Mohd from Malaysia
      Family with young children
      Deluxe Double
      Stayed 2 nights in October 2019

      Exceptional”

      Wifi available but network too slow. Sometimes not function. Depend on how many guest. You think?

      Reviewed October 28, 2019

      See room deals

      9.6
      Exceptional
      Farzni from Malaysia
      Family with young children
      Deluxe Twin
      Stayed 1 night in August 2019

      GOOD”

      VALUABLE TO FAMILY TRIP

      Reviewed August 08, 2019

      See room deals

      9.2
      Exceptional
      Noraisyah from Malaysia
      Family with young children
      Deluxe Double
      Stayed 1 night in February 2019

      Spacious room”

      Friendly staff, spacious room with affordable price and it's look exclusive.

      Reviewed February 07, 2019

      See room deals

      8.4
      Excellent
      Then
      Solo traveler
      Deluxe Twin
      Stayed 2 nights in February 2019

      Clean room”

      The room was very clean, spacious and very comfortable. Everything works well except for WiFi and TV. TV was without remote but there is nothing worth watching anyway. The building looks dated but it is right by the sea and race course so you see horses in the morning. Food at the cafe is cheap and good.

      Reviewed February 15, 2019

      See room deals

      8.8
      Excellent
      Mahadhir from Malaysia
      Family with teens
      Deluxe Twin
      Stayed 1 night in March 2019

      The room is not ready upon checkin”

      overall is ok except there are no tower in room upon check in. I request many time for the towel but the towel only sent to my room after 1hour 30 minute waiting. Really disappoited.

      Reviewed March 29, 2019

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      12345
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