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The Residence Hotel and Apartment
Superior Room - Bed, The Residence Hotel and Apartment in Mumbai
Lobby, The Residence Hotel and Apartment in Mumbai
Lobby, The Residence Hotel and Apartment in Mumbai
Swimming pool [outdoor], The Residence Hotel and Apartment in Mumbai
Swimming pool [outdoor], The Residence Hotel and Apartment in Mumbai
Swimming pool, The Residence Hotel and Apartment in Mumbai

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7.3

Very good

196 reviews

196 reviews

Breakfast5
Swimming Pool1
24-hour front desk1
See map
See map

7.1

Very good

Location rating score

Very good location - 1.21 kilometers from city center
Parking
FREE
Popular landmarks
Juhu Beach 8.3 km
Bandra-Worli Sea Link 14.4 km
Shree Siddhivinayak 15.0 km
Elephanta Caves 19.4 km
Sri Sri Radha Gopinath Temple 21.8 km
Chhatrapati Shivaji Terminus 23.4 km
Marine Drive 23.8 km
Nariman Point 24.6 km
Gateway of India 24.6 km
Colaba 26.9 km
Nearby landmarks
Mumbai Zoo (Veermata Jijabai Udyan) 380 m
NITIE College 410 m
NITIE Lawns 460 m
Hostel 9 Ground 1.0 km
Powai Lake 1.2 km
Indoor court 1.4 km
Indian institute of technology 1.4 km
imk Bakery 1.4 km
New SAC 1.4 km
Temple 1.4 km

The Residence Hotel and Apartment

Before Vihar Lake, Powai, Powai, Mumbai, India, 400 087 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Powai part of Mumbai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gateway of India. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Mumbai are being booked every minute!
Value for money7.4
Distance to city center20. Km
Location rating7.1
Nearest airportChhatrapati Shivaji Maharaj International Airport (BOM)
Distance to airport6.1 km

Rooms available at The Residence Hotel and Apartment

Superior Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds or 1 double b...
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Executive Room
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed
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1 Bed Room Apartment
...
  • Room size: 51 m²/549 ft²
  • Non-smoking
  • 1 double bed
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Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
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Queen Executive Accessible
...
  • Room size: 103 m²/1109 ft²
  • City view
  • 1 queen bed
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Apartment
...
  • Room size: 28 m²/301 ft²
  • Shower
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Standard Room
...
  • Room size: 20 m²/215 ft²
  • Shower
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Deluxe Room
...
  • Room size: 23 m²/248 ft²
  • Shower
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Privilege Apartment
...
  • Room size: 46 m²/495 ft²
Enter dates to see prices
Superior Twin
...
    Enter dates to see prices

    Frequently asked questions

    Does The Residence Hotel and Apartment offer shuttle service for getting around?

    For your convenience when traveling around the city, The Residence Hotel and Apartment offers None right where you need it making it easy for you to get to places smoothly.

    Does The Residence Hotel and Apartment have a fitness center?

    The Residence Hotel and Apartment offers free 24-hour fitness center that is comfortably located at the tip of your finger, allowing you to get your daily workout in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

    Does The Residence Hotel and Apartment provide dry cleaning services?

    Yes! The Residence Hotel and Apartment provides dry cleaning service that is available all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

    What public parks are nearby The Residence Hotel and Apartment?

    While residing at The Residence Hotel and Apartment, cherish your early morning or evening stroll at nearby park which include Indoor court, Temple, and Sarovar Udyan.

    How long do travelers normally stay at The Residence Hotel and Apartment?

    Verified past guests that have stayed at The Residence Hotel and Apartment had an average nightly stay of 1 night at this property.

    What payment cards are supported at The Residence Hotel and Apartment?

    The Residence Hotel and Apartment supports up to 3, with payment card options such as American Express, Visa, and MasterCard.

    What is the verified guest review consensus about The Residence Hotel and Apartment's beds?

    100.0% of our past visitor reviews have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for The Residence Hotel and Apartment down in the review section.

    What is the verified guest review consensus about The Residence Hotel and Apartment's swimming pool?

    83.0% of our past visitor ratings have given a positive review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for The Residence Hotel and Apartment down in the review section.

    What is the verified guest review consensus about The Residence Hotel and Apartment's pet services?

    100.0% of our verified visitor evaluations have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for The Residence Hotel and Apartment down in the review section.

    What is the average rating that past Families with older children have given to The Residence Hotel and Apartment?

    Verified families with older children that have stayed at this property have given The Residence Hotel and Apartment an average rating of 9.3. You can check out more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

    What is the closest airport to The Residence Hotel and Apartment?

    The nearest airport to The Residence Hotel and Apartment is Pune Airport, 123.0 km away.

    See map

    Explore the neighborhood

    What people love about The Residence Hotel and Apartment

    • 8

      Very good
      Location

      "Nice hotel and location + they have a big swimming pool"

      SHAIK

      |

      February 13, 2020

    • 9.2

      Exceptional

      "Satej for your excellent people management skills"

      Rupali

      |

      December 30, 2019

    • 9.2

      Exceptional
      Staff 

      "The best part is that at any time of the hour you approach the staff you will always be welcomed with a smile."

      Rupali

      |

      December 30, 2019

    Property ranking|Compared to 1,745 Mumbai properties
    See all rankings
    Room comfort score
    7.3/10
    Value for money score
    7.4/10
    Service score
    7.7/10
    Cleanliness score
    7.4/10
    Better than
    96
    %
    of Mumbai properties
    Better than
    91
    %
    of Mumbai properties
    Better than
    91
    %
    of Mumbai properties
    Better than
    89
    %
    of Mumbai properties
    Overall rating:

    7.3

    Very good
    196 reviews
    Cleanliness
    7.4
    Facilities
    7.5
    Location
    7.1
    Read all reviews >
    More about The Residence Hotel and Apartment

    More about The Residence Hotel and Apartment

    The Residence Hotel and Apartment

    Take everything available in Mumbai with a comfort stay at The Residence Hotel and Apartment.
    The Residence Hotel and Apartment offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the serviced apartment can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the serviced apartment make it easy to plan your day trips, sightseeing, and more around Mumbai.
    If you plan to arrive by car, you'll appreciate the serviced apartment's free parking, right on-site. The serviced apartment provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the serviced apartment will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
    Please be advised that smoking is not allowed in the serviced apartment to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Equipped with handy amenities, guestrooms at The Residence Hotel and Apartment guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at The Residence Hotel and Apartment include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
    The serviced apartment also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries and bathrobes in some select rooms.


    Dining and things to do

    Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Residence Hotel and Apartment. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the serviced apartment. Regardless of any dietary restrictions you may have, you'll eat well at The Residence Hotel and Apartment which has a selection of halal options.
    Guests who prefer to make their own meals will love the in-house BBQ facilities and shared kitchen available here.
    The Residence Hotel and Apartment offers unique recreational opportunities for all guests. Finish your vacation days right by dropping in at the massage, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the serviced apartment's fitness facility.
    Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


    Reasons to stay here

    Guests who stayed here rated the facilities above 93% of other accommodations in the city.
    Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
    It's hard to beat the room comfort here, which is rated higher than 96% of other accommodations in Mumbai.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.5

    Most talked about facilities

    Breakfast

    10 mentions

    Swimming Pool

    9 mentions

    Housekeeping

    4 mentions

    Food & Dining

    2 mentions

    Languages spoken
    • English
    • Hindi
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi [portable rental]
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Garden
    • Massage
    • Sauna
    • Spa
    • Spa/sauna
    • Steamroom
    • Swimming pool [outdoor]
    Cleanliness and safety
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Rooms sanitized between stays
    Dining, drinking, and snacking
    • BBQ facilities
    • Breakfast [buffet]
    • Breakfast [continental]
    • Coffee shop
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]
    • Shared kitchen
    Services and conveniences
    • Concierge
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Gift/souvenir shop
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Salon
    • Shops
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family room
    • Playground
    • Swimming pool [kids]
    Access
    • Check-in/out [express]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service
    • Valet parking

    Food and dining

    Breakfast options
    • Asian
    • Continental
    • Vegetarian

    Location

    Before Vihar Lake, Powai, Powai, Mumbai, India, 400 087
    Very good
    Location

    7.1

    Airports
    • Chhatrapati Shivaji Maharaj International Airport (BOM)
      6.1 km 38 min drive
    • Pune Airport (PNQ)
      123.0 km 3.3 hour drive
    Public transportation
    • Kanjumarg Railway Station
      3.2 km
    • Ajmera Marol Naka Station
      3.6 km
    Hospital or clinic
    • IIT Hospital
      1.7 km
    Shopping
    • R City Mall
      4.3 km
    Cash withdrawal
    • ATM
      240 m

    What's nearby

    Popular landmarks
    • Juhu Beach
      8.3 km
    • Bandra-Worli Sea Link
      14.4 km
    • Shree Siddhivinayak
      15.0 km
    • Elephanta Caves
      19.4 km
    • Sri Sri Radha Gopinath Temple
      21.8 km
    • Chhatrapati Shivaji Terminus
      23.4 km
    • Marine Drive
      23.8 km
    • Nariman Point
      24.6 km
    • Gateway of India
      24.6 km
    • Colaba
      26.9 km
    Nearby landmarks
    • Mumbai Zoo (Veermata Jijabai Udyan)
      380 m
    • NITIE College
      410 m
    • NITIE Lawns
      460 m
    • Hostel 9 Ground
      1.0 km
    • Powai Lake
      1.2 km
    • Indoor court
      1.4 km
    • Indian institute of technology
      1.4 km
    • imk Bakery
      1.4 km
    • New SAC
      1.4 km
    • Temple
      1.4 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-9 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 10 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from12:00
    • Check-out from12:00
    • Check-out until12:00
    Getting around
    • Airport transfer fee850 INR
    • Distance from city center20. Km
    • Travel time to airport (minutes)30
    Extras
    • Breakfast charge (unless included in room price)699 INR
    The property
    • Number of floors7
    • Number of restaurants1
    • Number of rooms 143
    • Year property opened1995

    Property announcements

    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

    Reviews of The Residence Hotel and Apartment from real guests

    Provided by verified guests of Agoda
    7.4
    /
    10
    Cleanliness7.4
    Facilities7.5
    Location7.1
    Room comfort and quality7.3
    Service7.7
    Value for money7.4
    High score for Mumbai
    Rating
    9+ Exceptional (25)
    8-9 Excellent (12)
    7-8 Very Good (22)
    6-7 Good (13)
    <6 Below Expectation (29)
    Time of the year
    Mar - May (16)
    Jun - Aug (13)
    Sep - Nov (30)
    Dec - Feb (42)

    Show reviews that mention 

    Showing 101 verified guest comments
    12345
    9.0
    Exceptional
    Joshua from United States
    Group
    Stayed 1 night in December 2009

    Great Hotel”

    Very spacious and clean. The restaurant has a great complimentary breakfast buffet. Close to the international airport!
    Front desk check-in process could be more efficient, but other than that good service

    Since I had a third person staying with a roll-in cot, they upgraded me to the deluxe room which was a very good quality room for India! The room was clean and has about everything in it you would expect from a Western hotel (I am from the US). Location is great, only about 15-20 minutes from the international hotel, which is close for Mumbai! The dinner and breakfast at the hotel restaurant was delicious. Good experience - you get the quality you pay for.

    Reviewed December 17, 2009

    See room deals

    Dear Mr. Joshua, Greetings from " The Residence Hotel & Apartments" Mumbai, which now serves “Zero Trans Fat Food”. Thank you for sharing such a delightful feedback on this esteemed travel platform. We understand that it is through working on feedback received from our guests that we can achieve the highest standard of services that are expected from us. We are pleased to know that our accommodation, delicious breakfast and warm hospitality impressed you. It was a pleasure serving you and your loved ones. We look forward to welcoming you back for another memorable stay. Best Regards, Front Office Manager

    Responded May 21, 2019
    The Residence Hotel and Apartment
    7.3
    Very good
    Lucas from Australia
    Business traveler
    Stayed 1 night in December 2009

    Good Location for Business in Powai”

    - Location - Friendly staff that suggested economical travel options - Hotel Restaurant and Bar
    - Although clean and tidy my room's decor was definitely dated.

    My stay at the Residence was for business in Powai and the hotel's location was ideal. Staff were great and I was luckily upgraded to a larger room on check-in. This was the first hotel that I had stayed at that did not recommend only the hotel cars to travel around the city. For each of my various trips staff would recommend the most economical and comfortable way to travel. This was greatly appreciated. The inhouse restaurant and bar were good. I would definitely stay at the Residence again on my return to Mumbai.

    Reviewed February 17, 2010

    See room deals

    Dear Mr. Lucas, Greetings from " The Residence Hotel & Apartments" Mumbai, which now serves “Zero Trans Fat Food”. Thank you for sharing such a delightful feedback on this esteemed travel platform. We understand that it is through working on feedback received from our guests that we can achieve the highest standard of services that are expected from us. We are pleased to know that our accommodation, delicious breakfast and warm hospitality impressed you. Your kind words for our Team Mates have been shared with them and are truly appreciated. It was a pleasure serving you and your loved ones. We look forward to welcoming you back for another memorable stay. Best Regards, Front Office Manager

    Responded May 21, 2019
    The Residence Hotel and Apartment
    8.8
    Excellent
    Aman from India
    Business traveler
    Superior Room
    Stayed 6 nights in January 2018

    One of The Best In the City Of Mumbai”

    An excellent value for money accommodation in one of the central locations of Mumbai suburbs. Mr Chetan and his team’s out of the box hospitality and helpfulness is always worth applauds and appreciating. Thanks a lot for yet another comfortable & lovely stay at The Residence

    Reviewed January 16, 2018

    See room deals

    Dear Mr.Sachdeva, Greetings from " The Residence Hotel & Apartments" Mumbai, which now serves “Zero Trans Fat Food”. Thank you for sharing such a delightful feedback on this esteemed travel platform. We understand that it is through working on feedback received from our guests that we can achieve the highest standard of services that are expected from us. We are pleased to know that our delicious breakfast and warm hospitality impressed you. Your kind words for our Team Mates have been shared with them and are truly appreciated. It was a pleasure serving you and your loved ones. We look forward to welcoming you back for another memorable stay. Best Regards, Front Office Manager

    Responded February 08, 2019
    The Residence Hotel and Apartment
    8.4
    Excellent
    Mohamed from Egypt
    Couple
    Superior Room
    Stayed 1 night in December 2018

    One of the best ”

    Dear Team Residence, Thank You to each one of you for always giving best of services and hospitality :) It gives me an immense pleasure to let you all know how much i am overwhelmed with excellent service of Mr. Chetan Rajjak, he is very good in guest service and making sure all his guest enters and leaves with a big smile, he always takes an extra effort to give his best, which is very delighting and impressive, "he not only deserves a pay rise but also an promotion" for impeccable guest service. All i can say is "He is an Asset to the Company" Regardless of the fact that i have visited many hotels, I come to The Residence mainly because Mr. Chetan and his team always takes care & makes one feel privileged Thank you once again to Mr. Chetan Rajjak and his entire team Thank & Regards Mohamed Taha

    Reviewed December 19, 2018

    See room deals

    Dear Mr. Mohammed, Greetings from "THE RESIDENCE HOTEL & APARTMENTS "Mumbai, which now serves “Zero Trans Fat Food”. Thank you for staying with us and for your kind review and recommendation. It is a delight to note your compliments for our product, facilities and on our hospitality. Your heart-warming praise and words of appreciation have been received with humble gratitude and genuine delight by all of us at the hotel. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. It was truly a pleasure serving you and we hope to welcome you back for another memorable experience.. Best Regards, Front Office Manager

    Responded December 26, 2018
    The Residence Hotel and Apartment
    9.3
    Exceptional
    Vikram-Wishesh from Sweden
    Couple
    Stayed 5 nights in February 2014

    Superb”

    Spacious, luxurious and comfortable

    Our stay at The Residence Hotel and Apartment was great. My wife and I enjoyed it alot. The hotel staff were quick in every task that they performed.

    Reviewed February 17, 2014

    See room deals

    Dear Guest, Greetings from " The Residence Hotel & Apartments " Mumbai, which now serves “Zero Trans Fat Food”. Thank you for taking time out to share your valuable feedback on this esteemed travel forum. We are glad to know that you liked our rooms, warm hospitality and services. However, it’s disheartening to know your overall experience with us was not up to the mark. Your feedback has been shared with the concerned department for requisite amendments. We hope you’ll give us another opportunity to welcome you back with the excellence that we are known for and reinstate your faith in us. Best Regards, Front Office Manager

    Responded May 21, 2019
    The Residence Hotel and Apartment
    10.0
    Exceptional
    Astrid from United Kingdom
    Business traveler
    Superior Room
    Stayed 6 nights in September 2017

    A little gem”

    I really loved this place when I stayed here while working at IIT Bombay nearby. Nice staff, very helpful, well located in Powai. I was here for over a week and ate the room service every day, and it was consistently excellent.

    Reviewed December 10, 2017

    See room deals

    Dear Valued Guest, Greetings from " The Residence Hotel & Apartments" Mumbai, which now serves “Zero Trans Fat Food”. Nothing rejoices us more than beginning the day with a happy and elaborate review from our patrons. Indeed, our team’s dedicated services and professionalism are our strengths. Your appreciation of their efforts makes us proud. It’s wonderful to read about your stay experience and to note that from the check-in, stay arrangements to our culinary spreads, everything added value to your stay. We had a delightful time hosting you and look forward to having you over with the same assurance of warmth. Best Regards, Front Office Manager

    Responded February 10, 2019
    The Residence Hotel and Apartment
    7.7
    Very good
    Michelle from United Kingdom
    Couple
    Stayed 1 night in November 2009

    Clean and Comfortable”

    Near airport
    Away from the tourist area / areas of interest

    The Residence hotel was ideally located for our last night in India for an early flight the next day. The hotel was very clean and comfortable, the staff were friendly and helpful and nothing was too much trouble. Although short notice was given, a courtesy transfer to the airport was arranged for early morning, which we found very efficient. The food was good, with a range of Indian and european dishes, however, as the hotel was built in a modern style, once inside, you could have been anywhere in the world. Located away from most of the tourist attractions, it is really only suitable for either overnight transit, or if you want a few days of relaxation, and not specifically sight seeing, there is a lovely swimming pool in the grounds.

    Reviewed November 12, 2009

    See room deals

    Dear Patron, Greetings from "The Residence Hotel & Convention Centre". The First hotel in the country to serve “Zero Trans Fat Food”. Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about the services provided by the team and we will be sure to let them know, how much of an impact they made on your experience. Your appreciation for the room & its view is truly rewarding.Although we understand that you were unhappy with certain observations like approach road to the hotel, We thank you for bringing such instances to our notice.We shall definitely look into these aspects. We hope to be a part of your future trips too and looking forward to welcoming you back soon. Thank you, With warm regards, Front Office Manager

    Responded May 21, 2019
    The Residence Hotel and Apartment
    7.2
    Very good
    Shantanu from India
    Business traveler
    Superior Room
    Stayed 2 nights in January 2018

    Good property with so much more opportunity”

    The hotel is in Powai and within the same complex as Ramada. The lady at the check in counter was prepared before our arrival and the front desk did well. Considering the usual bustle in Bombay, this joint will give you a calm, relaxing atmosphere. The rooms are decent, clean and comfortable. They have a make do gym in the premise, a pool and ample space to walk around within the hotel premise. The breakfast spread is surprisingly good and tasty. There is so much to improve in service levels with reference to housekeeping and F&B. Buffet was not laid out and we had to order A la Carte. There was a charge of 2 aerated beverages which we ordered but were never served. I asked the Captain to get the bill corrected and have it sent for signature in the room. This did not happen and I again had to correct this at the time of check out. F&B was called to check. This staff had no clue but his tone suggested that removing a false charge was more like a favour.

    Reviewed January 24, 2018

    See room deals

    Dear Mr. Shantanu, Greetings from "The Residence Hotel & Convention Centre". The First hotel in the country to serve “Zero Trans Fat Food”. Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about the services provided by the team and we will be sure to let them know, how much of an impact they made on your experience. Your appreciation for the room & its view is truly rewarding.Although we understand that you were unhappy with certain observations like approach road to the hotel, We thank you for bringing such instances to our notice.We shall definitely look into these aspects. We hope to be a part of your future trips too and looking forward to welcoming you back soon. Thank you, With warm regards, Front Office Manager

    Responded February 08, 2019
    The Residence Hotel and Apartment
    8.0
    Excellent
    Ramon from Netherlands
    Family with young children
    Stayed 3 nights in June 2010

    Nice hotel”

    Nice and helpfull staff
    AC's are out of date

    We enjoyed our stay. We got an upgrade to a suite - apartment. Though the first room we had was redone, this one was much older so it didn't look as hip as the other one. We liked the space though while we were there with a baby. Staff is very nice and helpfull. The pool is also nice. Using both facilities of this hotel and the Ramada is super. The area Powia is very nice because it's so green.

    Reviewed June 19, 2010

    See room deals

    Dear Guest, Greetings from " The Residence Hotel & Apartments " Mumbai, which now serves “Zero Trans Fat Food”. Thank you for taking time out to share your valuable feedback on this esteemed travel forum. We are glad to know that you liked our rooms, warm hospitality and services. However, it’s disheartening to know your overall experience with us was not up to the mark. Your feedback has been shared with the concerned department for requisite amendments. We hope you’ll give us another opportunity to welcome you back with the excellence that we are known for and reinstate your faith in us. Best Regards, Front Office Manager

    Responded May 21, 2019
    The Residence Hotel and Apartment
    9.7
    Exceptional
    FENGQUN from China
    Business traveler
    Stayed 6 nights in November 2009

    very good”

    location, staff,clean
    food is too spicy

    The location of the hotel is very convenient and the outside view is very good. It is very clean. The most impressive thing is the Duty manager,who is very helpful and polite and kind. We all like her very much ! The business center is good place to stay as it is free when you use the computers to pick up the emails,etc..There are other entertainments such as table tennis,snooker,gyms.We do have a good time when staying there.

    Reviewed December 01, 2009

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    Dear Patron,, Greetings from "The Residence Hotel & Convention Centre". The First hotel in the country to serve “Zero Trans Fat Food”. Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about the services provided by the team and we will be sure to let them know, how much of an impact they made on your experience. Your appreciation for the service provided by Dutymanager is well noted. We thank you for informing that food being too spicy .We shall definitely look into these aspects. We hope to be a part of your future trips too and looking forward to welcoming you back soon. Thank you, With warm regards, Front Office Manager

    Responded May 21, 2019
    The Residence Hotel and Apartment
    9.6
    Exceptional
    Armstrong from India
    Business traveler
    Superior Room
    Stayed 2 nights in August 2018

    JMA IIJS EXPO MEMBERS FROM THRISSUR TO MUMBAI EXPO CENTER”

    We are received by hotel frond office manager Mr. Yathish & his group ,we are suffered from Kochin airport by fled here at Kerala, reached at hotel midnight 2:30Am , the hotel team arrange rooms for us in 15 minutes, We are very happy to say about the team at hotel

    Reviewed August 16, 2018

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    Dear Mr. Armstrong, Greetings from " The Residence Hotel & Apartments" Mumbai, which now serves “Zero Trans Fat Food”. Thank you for sharing such a delightful feedback on this esteemed travel platform. We understand that it is through working on feedback received from our guests that we can achieve the highest standard of services that are expected from us. We are pleased to know that our accommodation, delicious breakfast and warm hospitality impressed you. Your kind words for our Team Mates have been shared with them and are truly appreciated. It was a pleasure serving you and your loved ones. We look forward to welcoming you back for another memorable stay. Best Regards, Front office Manager

    Responded December 26, 2018
    The Residence Hotel and Apartment
    7.0
    Very good
    joel from United States
    Solo traveler
    Stayed 1 night in November 2009

    Residence Inn”

    Pricev is right for area.
    Rooms are a bit shabby & unkept

    It was my fault really. I assumed it was a US standard Residence Inn and it was not. It is a nice clean hotel with the typical small lobby in an area populated primarily by the rest of the International hotel groups. By association I booked this hotel which had value, but was not at all the comfort level I was seeking. The staff was accomodating an quickly booked me into a clean but unremarkable room. There was nothing in the hortel of intrest & check oput was quick & efficient.

    Reviewed November 27, 2009

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    Dear Patron, Greetings from "The Residence Hotel & Convention Centre". The First hotel in the country to serve “Zero Trans Fat Food”. Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about the services provided by the team and we will be sure to let them know, how much of an impact they made on your experience. We hope to be a part of your future trips too and looking forward to welcoming you back soon. Thank you, With warm regards, Front Office Manager

    Responded May 21, 2019
    The Residence Hotel and Apartment
    7.0
    Very good
    Thomas from Australia
    Solo traveler
    Stayed 2 nights in August 2012

    large business hotel”

    friendly reception staff

    The hotel is okay if you're not looking for anything out of the ordinary. Air conditioning was very noisy and noisy renovations were happening on my floor. You need a taxi or rickshaw to get to restaurants etc in Powai.

    Reviewed September 29, 2012

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    Dear Thomas. Greetings from " The Residence Hotel & Apartments " Mumbai, which now serves “Zero Trans Fat Food”. Guest feedback is of utmost importance and is treated with much seriousness by our management. It is our continuous endeavor to offer a smooth and comfortable stay experience to our patrons. However, to learn that the same wasn’t achieved during your visit disheartens us and we regret the inconvenience caused. Your concerns have been noted and shared with our team so that such lapses do not occur in the future. We do hope that you’ll give us another opportunity to welcome you back with a flawless experience. Best Regards, Front office Manager

    Responded April 23, 2019
    The Residence Hotel and Apartment
    10.0
    Exceptional
    Prashant
    Family with teens
    Executive Room
    Stayed 1 night in May 2019

    Exceptional Services & Grand Hotel”

    Best in class hotel with superb amenities and helping staff. Above all their willingness to address difficult issues OR issues of concern to solve it to the customer's utmost satisfaction is well cherished.

    Reviewed May 06, 2019

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    Dear Mr. Prashant, Greetings from The Residence Hotel & Apartments, Powai Thank you for taking out time to share your delightful review with us. We’re glad to know that you had a good experience with us and loved our hospitality, culinary spread, seamless service and amenities. We love pampering our guests and offering an experience that is memorable in every sense. It was our pleasure hosting you and we look forward to welcoming you back soon again. Best Regards, Front office Manager

    Responded May 10, 2019
    The Residence Hotel and Apartment
    6.3
    Good
    Sarah from United States
    Business traveler
    Stayed 1 night in November 2010

    Decent hotel in Powai with ongoing construction”

    Hot water, clean, comfortable beds, good buffet
    Ongoing construction in the lobby for months

    This is a good hotel if you are planning to stay around Powai. Not good if you plan to spend time in South Mumbai. The Ramada is much nicer but generally more expensive. Otherwise pretty comfortable.

    Reviewed November 22, 2010

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    Dear Guest, Greetings from " The Residence Hotel & Apartments " Mumbai, which now serves “Zero Trans Fat Food”. Thank you for taking time out to share your valuable feedback on this esteemed travel forum. We are glad to know that you liked our rooms, warm hospitality and services. However, it’s disheartening to know your overall experience with us was not up to the mark. Your feedback has been shared with the concerned department for requisite amendments. We hope you’ll give us another opportunity to welcome you back with the excellence that we are known for and reinstate your faith in us. Best Regards, Front Office Manager

    Responded May 21, 2019
    The Residence Hotel and Apartment
    9.2
    Exceptional
    Rupali from India
    Business traveler
    Superior Room
    Stayed 1 night in December 2019

    Excellent service ”

    Would like to specially thank the Duty Manger Mr. SATEJ MANKAME for the kind hospitality and service. There was a confusion with our booking without any panic or irritation the duty manager resolved it all In no time and ensured that we have a pleasant and hassle free stay. The best part is that at any time of the hour you approach the staff you will always be welcomed with a smile. Once again ThankU Mr. Satej for your excellent people management skills

    Reviewed December 30, 2019

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    7.3
    Very good
    SHENBAGARAJKUMAR from India
    Business traveler
    Stayed 1 night in May 2014

    Good value for money with extra comforts”

    Great swimming pool Spacious rooms Gracious staffs

    It was a comfortable and relaxed weekend I had spent in the hotel during my busy business trip to Mumbai. The use of pool and sauna were refreshing to my mind and body

    Reviewed May 23, 2014

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    Dear Guest, Greetings from " The Residence Hotel & Apartments " Mumbai, which now serves “Zero Trans Fat Food”. Thank you for taking time out to share your valuable feedback on this esteemed travel forum. We are glad to know that you liked our rooms, warm hospitality and services. However, it’s disheartening to know your overall experience with us was not up to the mark. Your feedback has been shared with the concerned department for requisite amendments. We hope you’ll give us another opportunity to welcome you back with the excellence that we are known for and reinstate your faith in us. Best Regards, Front Office Manager

    Responded May 21, 2019
    The Residence Hotel and Apartment
    8.0
    Excellent
    Arun from Nepal
    Business traveler
    Executive Room
    Stayed 3 nights in September 2018

    Almost Excellent Hotel!”

    The Breakfast was the EXCELLENT! We had dinner also, and it was also another Excellence ! The Restaurant Staffs deserve praise! Inside the room, it was raining from the Air-con, when it was on. I told the hotel people to change my room , as I stayed there for 3 nights, and they did not. They just missed my 5* rating due to this issue!

    Reviewed September 28, 2018

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    Dear Mr. Arun, Greetings from "The Residence Hotel & Convention Centre". The First hotel in the country to serve “Zero Trans Fat Food”. Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about the services provided by the team and we will be sure to let them know, how much of an impact they made on your experience. Your appreciation for culinary spreads truly rewarding.Although we understand that you were unhappy with certain observations like approach road to the hotel, We thank you for bringing such instances to our notice.We shall definitely look into these aspects. We hope to be a part of your future trips too and looking forward to welcoming you back soon. Thank you, With warm regards, Front Office Manager

    Responded December 26, 2018
    The Residence Hotel and Apartment
    9.3
    Exceptional
    Tince from Indonesia
    Business traveler
    Stayed 3 nights in July 2009

    Recommend Hotel.....”

    Clean, Good services from hotel personnels, Travel Desk which i really like from this hotel because i travel alone and they help me alot with reasonable price
    The Food is not too good, maybe caused of india's taste does not fit with me.

    I will stay again at this hotel next time, because their price is very good. Even we can use Free Wifi at the lobby.

    Reviewed July 22, 2009

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    Dear Patron, Greetings from "The Residence Hotel & Convention Centre". The First hotel in the country to serve “Zero Trans Fat Food”. Thank you for taking the time to give us your feedback about your stay at our hotel. We truly appreciate your kind words about the services provided by the team and we will be sure to let them know, how much of an impact they made on your experience. Your appreciation for the room & its view is truly rewarding.Although we understand that you were unhappy with certain observations like Food Tastes we will definetely inform the cullinary Team to loo into. We thank you for bringing such instances to our notice.We shall definitely look into these aspects. We hope to be a part of your future trips too and looking forward to welcoming you back soon. Thank you, With warm regards, Front Office Manager

    Show more
    The Residence Hotel and Apartment
    8.0
    Excellent
    Rommy from Indonesia
    Business traveler
    Stayed 3 nights in December 2012

    business hotel, good to stay for short period ”

    Located at convenient place

    the level of service from the hotel staff was great. The staff are friendly. the room was clean. the food portion is good for 2 people. overall experience was good and will come back to this hotel again. the only negative thing is the hotel share a pool with another hotel.

    Reviewed January 13, 2013

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    Dear Guest, Greetings from " The Residence Hotel & Apartments " Mumbai, which now serves “Zero Trans Fat Food”. Thank you for taking time out to share your valuable feedback on this esteemed travel forum. We are glad to know that you liked our rooms, warm hospitality and services. However, it’s disheartening to know your overall experience with us was not up to the mark. Your feedback has been shared with the concerned department for requisite amendments. We hope you’ll give us another opportunity to welcome you back with the excellence that we are known for and reinstate your faith in us. Best Regards, Front Office Manager

    Responded May 21, 2019
    The Residence Hotel and Apartment
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