Agoda Preferred

The Resort at Governor's Crossing

3.5 stars out of 5
225 Collier Drive, Sevierville, Sevierville (TN), United States, 37862

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sevierville part of Sevierville (TN), this property puts you close to attractions and interesting dining options. Rated with 3.5 stars, this high-quality property provides guests with access to hot tub, fitness center and indoor pool on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Free airport transfer

Free Wi-Fi in all rooms!

Hot tub

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Fitness center

Mini golf course

Water park

Sauna

Cheaper than 99% of all properties in Sevierville (TN) in the last 24 hoursCompared to 165 Sevierville (TN) properties at Agoda for various dates
Location 9.4
Service 9.2
Cleanliness 8.9
Facilities 8.8

Based on 97 verified reviews

Location

9.4

Service

9.2

Cleanliness

8.9

Facilities

8.8

Value for money

8.7

See map

9.4Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Books-A-Million
300 m
Rainforest Adventures Discovery Zoo
440 m
Treasuring the Word Rare Bible and Book Museum
900 m
Tanger Outlet Mall
990 m
Ripley's Old MacDonald's Farm Mini Golf
1.2 km

Good to know

Value for money8.7
Distance to city center3.5 miles
Location rating9.4

Rooms available at The Resort at Governor's Crossing

Two-Bedroom Apartment
...
  • Room size: 99 m²/1066 ft²
  • Outdoor view
  • 1 king bed & 2 queen beds &...
Enter dates to see prices
1 Bedroom Suite, 2 Queen
...
  • Room size: 66 m²/710 ft²
  • Nature view
  • 2 queen beds & 1 sofa bed
Enter dates to see prices
Queen Studio
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
King Studio
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
One-Bedroom Condominium
...
  • Room size: 66 m²/710 ft²
  • Balcony/terrace
  • 1 sofa bed & 2 queen beds
Enter dates to see prices
King Studio with Sofa Bed
...
  • Room size: 56 m²/603 ft²
  • Shower and bathtub
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Classic Studio, 1 King Bed with Sofa bed, Kitchen
...
  • Room size: 56 m²/603 ft²
  • Pool view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Deluxe One Bedroom Condominium with Pool View
...
  • Room size: 66 m²/710 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices
Classic Studio, 1 King Bed, Balcony
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)
...
  • Room size: 99 m²/1066 ft²
  • Pool view
  • 1 sofa bed
Enter dates to see prices

Frequently asked questions

Does The Resort at Governor's Crossing have a swimming pool?

While lounging at The Resort at Governor's Crossing, you can delight in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

What types of entertainment are available at The Resort at Governor's Crossing?

The Resort at Governor's Crossing presents an array of entertainment facilities which includes water park and games room for your enjoyment while remaining your stay here.

Is car parking available at The Resort at Governor's Crossing?

The Resort at Governor's Crossing has car park free of charge for all customers traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What is the average travel time to a nearby airport from The Resort at Governor's Crossing?

The average travel time to get from The Resort at Governor's Crossing to the airport is 55 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

What are the property's policies for children's bedding at The Resort at Governor's Crossing?

The Resort at Governor's Crossing's policy relating to children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does The Resort at Governor's Crossing have?

The Resort at Governor's Crossing has a total of 5 floors.

How long do travelers generally stay at The Resort at Governor's Crossing?

Verified past guests that have stayed at The Resort at Governor's Crossing had an average nightly stay of 2 nights at this property.

What payment options are accepted at The Resort at Governor's Crossing?

The Resort at Governor's Crossing supports up to 4, with payment card selections consisting of MasterCard, Discover Card, American Express, and Visa.

What is the typical rating that past Couples' have given to The Resort at Governor's Crossing?

Verified couple travelers that have stayed at this property have given The Resort at Governor's Crossing an average rating of 8.6. You can look up on more in depth customer critiques, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Families with older children have given to The Resort at Governor's Crossing?

Past families with older children that have stayed at this property have given The Resort at Governor's Crossing an average rating of 8.5. You can search for more in depth customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at The Resort at Governor's Crossing?

Check-in is from 04:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified periods may be charged an additional fee.

What is the closest airport to The Resort at Governor's Crossing?

The nearest airport to The Resort at Governor's Crossing is McGhee Tyson Airport, 39.0 km away.

More about The Resort at Governor's Crossing

More about The Resort at Governor's Crossing

Experience a Relaxing Getaway at The Resort at Governor's Crossing

Nestled in the charming city of Sevierville, Tennessee, The Resort at Governor's Crossing offers a tranquil escape for travelers seeking a memorable vacation. With its convenient location just 3.5 miles from the bustling city center, this 3.5-star hotel combines comfort, convenience, and modern amenities to ensure a delightful stay. Built in 2004 and recently renovated in 2021, The Resort at Governor's Crossing boasts a contemporary design that perfectly blends with the natural beauty of its surroundings. As you step into the inviting lobby, you'll be greeted by friendly staff ready to assist you with all your needs. With a total of 223 well-appointed rooms, this hotel offers a range of accommodations to suit every traveler's preferences. Check-in at The Resort at Governor's Crossing begins at 4:00 PM, allowing you ample time to settle in and start your vacation. The spacious and comfortable rooms provide a peaceful retreat after a day of exploring the city or enjoying the hotel's amenities. Whether you're traveling for business or leisure, you'll find everything you need for a comfortable stay, including modern furnishings, complimentary Wi-Fi, and a cozy bed to ensure a restful night's sleep. Please note that The Resort at Governor's Crossing has a child policy in place. While children are welcome, they may not stay free of charge, and additional charges may apply. This ensures that all guests can enjoy a peaceful and undisturbed atmosphere throughout their stay. When it's time to bid farewell to this charming retreat, check-out is until 10:00 AM, allowing you to take your time and savor those last moments of relaxation. If you have an early flight to catch, rest assured that the hotel is conveniently located just 55 minutes away from the airport, ensuring a smooth and hassle-free journey. Embark on a memorable vacation at The Resort at Governor's Crossing, where comfort, convenience, and tranquility await. Whether you're seeking a family getaway or a romantic escape, this hotel provides the perfect setting for an unforgettable experience.

Endless Entertainment at The Resort at Governor's Crossing

At The Resort at Governor's Crossing, you'll find a multitude of entertainment facilities that will keep you entertained throughout your stay. Whether you're looking to relax or have some fun, this resort has it all. Start your day by unwinding in the hot tub, where you can soak in the warm bubbling water and let your worries melt away. For those seeking ultimate relaxation, the sauna is the perfect place to rejuvenate your mind and body. Step into this oasis of tranquility and let the soothing heat envelop you, leaving you feeling refreshed and revitalized. If you're in the mood for some friendly competition, head to the games room. This vibrant and lively space is filled with a variety of games that will keep both kids and adults entertained for hours. Challenge your friends or family to a game of pool, air hockey, or foosball and let the laughter and excitement fill the air. With its wide selection of games, the games room is the perfect place to bond with your loved ones and create lasting memories. No matter what type of entertainment you're looking for, The Resort at Governor's Crossing has something to offer everyone. From relaxation in the hot tub and sauna to hours of fun in the games room, this resort ensures that your stay is filled with endless entertainment and enjoyment.

Sports Facilities at The Resort at Governor's Crossing

Experience a paradise for sports enthusiasts at The Resort at Governor's Crossing in Sevierville, Tennessee. With a wide range of sports facilities, this resort offers endless opportunities for fun and fitness. Dive into the refreshing waters of the indoor and outdoor pools, perfect for a leisurely swim or an invigorating workout. Whether you prefer a relaxing dip or some laps to get your heart pumping, these pools provide the ideal setting for all water lovers. Stay in shape during your vacation at the free fitness center, equipped with state-of-the-art exercise machines and weights. With a variety of equipment available, you can customize your workout and maintain your fitness routine. Challenge your family and friends to a round of mini golf at the resort's mini golf course. Putt your way through a beautifully landscaped course, complete with challenging obstacles and stunning views. It's the perfect activity for some friendly competition and quality time with loved ones. For the ultimate water adventure, head to the resort's water park. Splash, slide, and swim your way through thrilling water slides, lazy rivers, and wave pools. This water park is sure to provide hours of excitement and entertainment for guests of all ages. With its impressive range of sports facilities, The Resort at Governor's Crossing ensures that every guest can enjoy an active and enjoyable stay. Whether you're a water enthusiast, fitness fanatic, or just looking for some family-friendly fun, this resort has it all.

Convenient Amenities at The Resort at Governor's Crossing

At The Resort at Governor's Crossing in Sevierville, Tennessee, guests can enjoy a range of convenience facilities that make their stay even more enjoyable. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. The resort also offers express check-in and check-out services, ensuring a hassle-free arrival and departure. For those looking for a quick snack or a refreshing beverage, there are vending machines conveniently located throughout the property. Whether you're craving a late-night treat or need a pick-me-up during the day, these vending machines provide a convenient solution. Whether you're traveling for business or leisure, The Resort at Governor's Crossing has thoughtfully provided these convenience facilities to enhance your stay and provide you with a seamless experience.

Convenient Transport Facilities at The Resort at Governor's Crossing

At The Resort at Governor's Crossing, guests can enjoy convenient transport facilities that make exploring Sevierville and its surrounding areas a breeze. The hotel offers self-parking for guests, allowing them to easily park their vehicles upon arrival. The best part? The car park is free of charge, providing guests with peace of mind and saving them from any additional expenses during their stay. With the self-parking option, guests have the freedom to come and go as they please, making it convenient for those who wish to explore the attractions and natural beauty of Sevierville at their own pace. Whether you plan to visit the Great Smoky Mountains National Park, Dollywood, or the Tanger Outlets, having a car park on-site ensures that you can easily access your vehicle whenever needed. The Resort at Governor's Crossing understands the importance of hassle-free transportation, and their self-parking facility is designed to provide guests with a seamless experience. So, whether you're planning a family vacation or a romantic getaway, rest assured that The Resort at Governor's Crossing has your transportation needs covered.









Spacious and Comfortable Rooms at The Resort at Governor's Crossing

Experience a relaxing and enjoyable stay at The Resort at Governor's Crossing in Sevierville, Tennessee. With a variety of room types to choose from, you are sure to find the perfect accommodation for your needs. Whether you are traveling with family or friends, the 1 Bedroom Suite, 2 Queen offers ample space with a sofa bed and two queen beds. For a more intimate setting, the King Studio features a comfortable king bed, while the Queen Studio offers a cozy queen bed. If you need even more space, the Two-Bedroom Apartment provides a spacious and homely environment. Book your stay at The Resort at Governor's Crossing through Agoda for the best prices and a hassle-free experience. With Agoda's user-friendly platform, you can easily compare room rates and secure your reservation in just a few clicks. Take advantage of Agoda's exclusive deals and discounts to ensure you get the most value out of your stay at The Resort at Governor's Crossing.

Discover the Charm of Sevierville in the Heart of the Smoky Mountains

Nestled in the picturesque town of Sevierville, Tennessee, The Resort at Governor's Crossing offers a perfect blend of natural beauty and endless entertainment. Located just minutes away from the Great Smoky Mountains National Park, this charming resort serves as an ideal base for exploring the region's stunning landscapes and outdoor adventures. Whether you're a nature enthusiast, an adventure seeker, or a history buff, Sevierville has something to offer for everyone. Immerse yourself in the breathtaking beauty of the Great Smoky Mountains National Park, where you can hike scenic trails, spot diverse wildlife, and marvel at cascading waterfalls. For a thrilling experience, embark on a whitewater rafting trip down the Pigeon River or zip-line through the lush forest canopies. If you're looking for a dose of history and culture, visit the Tennessee Museum of Aviation or explore the preserved homesteads at the Great Smoky Mountains Heritage Center. After a day of exploration, unwind in the charming downtown area, where you can indulge in local cuisine, browse unique shops, and catch a live music performance. Sevierville truly offers a delightful mix of natural wonders, outdoor adventures, and cultural experiences that will leave you wanting more.

Traveling to The Resort at Governor's Crossing in Sevierville, TN

Located in the charming town of Sevierville, Tennessee, The Resort at Governor's Crossing offers a serene and picturesque retreat for travelers. For those arriving by air, there are two main airports near Sevierville that provide convenient access to the resort. The first option is McGhee Tyson Airport (TYS), located approximately 40 miles away from The Resort at Governor's Crossing. Upon arrival, visitors can easily rent a car from one of the many car rental companies available at the airport. The drive to the resort takes around 45 minutes, offering breathtaking views of the Great Smoky Mountains along the way. Another airport option is Asheville Regional Airport (AVL), situated about 90 miles from Sevierville. While it is a slightly longer drive, clocking in at around 1 hour and 45 minutes, the scenic journey through the Appalachian Mountains makes it well worth the trip. Like at McGhee Tyson Airport, car rental services are available at Asheville Regional Airport, providing travelers with the freedom to explore the surrounding area at their own pace. Whether you choose to fly into McGhee Tyson Airport or Asheville Regional Airport, the journey to The Resort at Governor's Crossing promises to be a memorable one. From the moment you arrive, you'll be captivated by the natural beauty of the region and the warm hospitality that awaits you at this exceptional resort.

Discover the Surrounding Landmarks and Attractions near The Resort at Governor's Crossing

Nestled in the heart of Sevierville, Tennessee, The Resort at Governor's Crossing offers easy access to a variety of exciting landmarks and attractions. Just a short distance away, visitors can explore the Treasuring the Word Rare Bible and Book Museum, where they can marvel at a unique collection of rare bibles and books. For fans of country music, the iconic Dolly Parton Statue is a must-see, paying tribute to the legendary singer-songwriter and her contributions to the entertainment industry. Nature enthusiasts will delight in a visit to the Rainforest Adventures Discovery Zoo, where they can get up close and personal with exotic animals from around the world. For those seeking a romantic getaway, the charming Sweetheart Chapel provides a picturesque setting for weddings and vow renewals. Families can enjoy a fun-filled day at Ripley's Old MacDonald's Farm Mini Golf, where they can putt their way through a whimsical farm-themed course. If you're looking to unwind and enjoy the outdoors, Sevierville City Park offers a serene escape with its beautiful green spaces, walking trails, and recreational facilities. For RV enthusiasts, the River Plantation RV Park Inc is conveniently located nearby, providing a comfortable and convenient base for exploring the area. Art lovers will appreciate the Tino and Robert A Gallery, showcasing a diverse collection of contemporary and traditional artwork. For car enthusiasts, a visit to Floyd Garrett's Muscle Car Museum is a must. Featuring an impressive collection of classic and rare muscle cars, this museum offers a fascinating glimpse into automotive history. Lastly, The Resort at Governor's Crossing is located just a short distance from the Fort Sanders Sevier Medical Center, providing peace of mind for travelers in need of medical assistance. With its prime location and proximity to these notable landmarks and attractions, The Resort at Governor's Crossing is the perfect choice for travelers looking to make the most of their stay in Sevierville, Tennessee.









Shop 'til You Drop at Tanger Outlet Mall and Books-A-Million

Located just a short distance from The Resort at Governor's Crossing, you'll find two fantastic shopping destinations to satisfy all your retail therapy needs. Tanger Outlet Mall is a shopper's paradise, offering a wide range of brand-name stores and designer boutiques. With over 100 stores to explore, you can find everything from fashion and accessories to home goods and electronics. Whether you're hunting for the latest fashion trends or searching for great deals, Tanger Outlet Mall has something for everyone. Just a stone's throw away from the resort, Books-A-Million is a haven for book lovers. Browse through their extensive collection of books, magazines, and other reading materials, and indulge in a quiet afternoon of literary exploration. With its convenient location, The Resort at Governor's Crossing provides easy access to these shopping landmarks, making it the perfect choice for avid shoppers and book enthusiasts alike.

Affordable Luxury at The Resort at Governor's Crossing

The Resort at Governor's Crossing offers an exceptional blend of luxury and affordability, making it a top choice for travelers seeking an unforgettable stay in Sevierville (TN). With an average room price of just $328, guests can indulge in the ultimate comfort without breaking the bank. Compared to the average price of a hotel room in Sevierville, which stands at $142, The Resort at Governor's Crossing provides incredible value for money. At The Resort at Governor's Crossing, guests are treated to spacious and elegantly appointed rooms that feature modern amenities and stunning views of the surrounding natural beauty. Whether you're traveling solo, as a couple, or with your family, there is a room option to suit every need and budget. From cozy studios to expansive suites, each accommodation is designed to provide a luxurious home away from home. With its unbeatable pricing and exceptional offerings, The Resort at Governor's Crossing is the perfect choice for travelers who want to experience the best of Sevierville without compromising on quality or comfort. Book your stay today and embark on a memorable journey filled with relaxation, adventure, and unparalleled hospitality.

A Great Place for Families with Small Kids

The Resort at Governor's Crossing in Sevierville, Tennessee, is a fantastic destination for families with small children. One of the standout features mentioned in customer reviews is the exceptional staff who go above and beyond to ensure a memorable stay. Guests have praised the friendly and accommodating nature of the staff, making them feel welcomed and valued throughout their visit. From check-in to check-out, the staff's attentiveness and helpfulness have left a lasting impression on guests. The rooms at The Resort at Governor's Crossing have also received positive feedback from guests. Described as good, the rooms provide a comfortable and cozy setting for families to relax and unwind after a day of exploring. The well-appointed accommodations offer all the necessary amenities, ensuring a comfortable stay for guests of all ages. One of the highlights of this resort, as mentioned by numerous guests, is the availability of fire pits for cooking s'mores each night. This unique and enjoyable activity adds a touch of fun and excitement to the stay, creating lasting memories for families. Whether it's roasting marshmallows or sharing stories around the fire, the fire pits at The Resort at Governor's Crossing offer a delightful experience for both kids and adults alike.

A Delightful Stay at The Resort at Governor's Crossing

Discover the perfect getaway at The Resort at Governor's Crossing in Sevierville, Tennessee. With an impressive overall rating of 8.3, this charming resort has garnered positive customer reviews across various categories. Guests particularly appreciate the exceptional value offered, with an impressive rating of 8.2. Whether you're looking for a family vacation or a romantic escape, this resort provides excellent facilities that have earned a stellar rating of 8.4. From the moment you step foot in the resort, you'll be greeted by a pristine environment, as the resort boasts an impressive cleanliness rating of 8.6. One of the standout features of The Resort at Governor's Crossing is its unbeatable location, with a remarkable rating of 8.9. Situated in the heart of Sevierville, guests have easy access to a plethora of attractions, dining options, and shopping centers. Whether you're interested in exploring the Great Smoky Mountains National Park or visiting the famous Dollywood theme park, this resort serves as an ideal base for your adventures. In addition to its prime location, the staff at The Resort at Governor's Crossing goes above and beyond to ensure a memorable stay for every guest. With a stellar staff performance rating of 8.7, you can expect top-notch service from the moment you check-in until the time you bid farewell. The friendly and attentive staff members are always ready to assist with any queries or requests, making you feel right at home. With its exceptional value, outstanding facilities, impeccable cleanliness, unbeatable location, and remarkable staff performance, The Resort at Governor's Crossing is a true gem in Sevierville. Book your stay today and experience the perfect blend of comfort, convenience, and warm hospitality.

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Amenities and facilities

Excellent8.8

Facilities

Languages spoken
  • English
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Gym/fitness
  • Hot tub
  • Mini golf course
  • On-site entertainment
  • Pool facilities
  • Sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Water park
  • water slides
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Grocery delivery
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [free of charge]
Available in all rooms
  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Fire extinguisher
  • Free bottled water unavailable
  • Full kitchen
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Laptop safe box
  • Linens
  • Microwave
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Streaming service like Netflix
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Washing machine
  • Wine glasses

Location

225 Collier Drive, Sevierville, Sevierville (TN), United States, 37862

Exceptional9.4

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until10:00
Getting around
  • Distance from city center3.5 miles
  • Travel time to airport (minutes)55
  • Airport transfer fee0 USD
Extras
  • Daily Internet/Wi-Fi fee0 USD
  • Breakfast charge (unless included in room price)0 USD
The property
  • Year property opened2004
  • Number of floors5
  • Room voltage110
  • Number of rooms 223
  • Most recent renovation2021
  • Non-smoking rooms/floorsyes
  • Number of restaurants0
  • Number of bars/lounges0
Parking
  • Daily parking fee0 USD

Property announcements

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of The Resort at Governor's Crossing from real guests

Provided by verified guests of

Agoda logo
8.9
  • Location score 9.4 out of 10 and is a high score in Sevierville (TN)
    Location9.4
  • Service score 9.2 out of 10 and is a high score in Sevierville (TN)
    Service9.2
  • Cleanliness score 8.9 out of 10 and is a high score in Sevierville (TN)
    Cleanliness8.9
  • Facilities score 8.8 out of 10 and is a high score in Sevierville (TN)
    Facilities8.8
  • Value for money score 8.7 out of 10 and is a high score in Sevierville (TN)
    Value for money8.7
High score for Sevierville (TN)

Rating

9+ Exceptional (35)
8-9 Excellent (5)
7-8 Very Good (3)
6-7 Good (1)
<6 Below Expectation (3)
Guest Type
Room Type
Language
Showing 47 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Debora from United States
    Family with young children
    1 Bedroom Suite, 2 Queen
    Stayed 4 nights in July 2023

    “Nice place ”

    I stayed here with 3 of my grandkids ages 5-11. They loved the water park though there is not an obstacle course like it shows in the pictures. We didn’t use the butterfly pavilion they do offer different things to do during the day. We did buy the package to make s'mores for 6 dollars the fire pits are first come to use them there are 3. The room itself was nice the one thing I would caution about is making sure your kitchen was not like ours as there was no counter space to prepare food on, we had no utensil drawer they had our utensils in a cabinet above the sink and no steak knives, only 4 butter knives. The bowls or strainer were above the stove making it hard to reach especially for those that are short like I am, I had to bring a dining room chair into the kitchen to stand on to reach. There were no potholders to remove hot dishes from the oven. Our refrigerator door when opening it would hit against the door to the unit. The kitchen was not at all like all the pictures show or what my reservations said/showed. When I asked the resort they said that was the room my booking site asked for for me, not what I thought I was getting. Even though the resort was nice for the money I could of stayed elsewhere with a nicer kitchen as we bought groceries to cook meals while there. There was no place in the kitchen to store groceries but there was a closet in the dining room/ living room with shelves to put them in. They did give fresh towels daily and I liked that the shower had shampoo/conditioner and shower gel in big bottles attached in the shower instead of those little bottles most places give. The beds were a little hard but not bad. We had a balcony off the bedroom/living room when I booked the room it said we would have 2 balconies but again the resort said that was not what the booking site requested for me. If staying here just ensure you are getting a room that the pictures show or you will be disappointed like we were as we thought we were getting what was

    Reviewed July 13, 2023

    We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

    Responded July 15, 2023
    The Resort at Governor's Crossing
  2. 10.0
    Exceptional
    Vicki from United States
    Couple
    Queen Studio
    Stayed 2 nights in October 2024

    “Wonderful experience!! ❤️”

    My sister and I booked a smaller room at The Reaort at GC last minute to attend a Christian women’s conference. We got an excellent deal booking through Agoda and was so impressed when we arrived. The room was so clean and fully stocked for what we needed for the trip. Having the full kitchen was such a money saver and so convenient. The location could not have been more perfect! We were so close to everything and knew a perfect back road nearby to travel back and forth to the LeConte Center to avoid traffic. We did not get to use the water area so I can’t state how it was but I know that it was very crowded the entire time we were there so it must have been sufficient for them and their families. Lots of kids playing out there! It was an absolute great stay and we will choose them again!

    Reviewed October 16, 2024

    Thank you so much for your wonderful review! We're delighted to hear that you and your sister had such a great experience during your stay and that our location made your trip to the conference so convenient. It's great to know the full kitchen helped save you time and money as well. We look forward to welcoming you back on your next visit—hopefully, you’ll get to enjoy the water area too!

    Responded October 17, 2024
    The Resort at Governor's Crossing
  3. 8.8
    Excellent
    Kyle from United States
    Couple
    Queen Studio
    Stayed 1 night in November 2024

    “Great Family Place ”

    Overall the resort is great. The staff is friendly, the rooms were clean, there's plenty to do on the facility, and the indoor pool area is a bonus. The rooms could use a little bit of updating as they definitely seem to be worn out a bit. They are nice but just need some tlc. A lot of things and scratches and touch up painting needed. Overall though it was a nice place and we will definitely stay here again.

    Reviewed November 14, 2024

    Thank you for your wonderful review! We're so glad to hear you and your family had a great time and enjoyed the amenities, especially the indoor pool area. In the spirit of hospitality, we truly appreciate your feedback about the rooms and will certainly work on addressing those areas in need of attention. We're thrilled that you’re already planning to stay with us again, and we look forward to welcoming you back for another fantastic visit!

    Responded November 16, 2024
    The Resort at Governor's Crossing
  4. 6.0
    Stephen from United States
    Family with young children
    Classic Studio, 1 King Bed with Sofa bed, Kitchen
    Stayed 1 night in April 2025

    “Above average”

    Water slides are not open during weekdays. Would be nice if they could have it opened for a few hours. Will charge you 50 dollars for 4 hours early check in

    Reviewed April 24, 2025

    Thank you for your feedback! We’re glad you enjoyed your stay overall. We truly appreciate your input and hope to have the pleasure of welcoming you back soon!

    Responded April 25, 2025
    The Resort at Governor's Crossing
  5. 10.0
    Exceptional
    Wayne from United States
    Family with young children
    Classic Studio, 1 King Bed with Sofa bed, Kitchen
    Stayed 3 nights in March 2025

    “Awesome experience ”

    Wanted to get away for a few nights close to home and the resort had so many amenties that felt like a vacation from the minute we walked thru the door.

    Reviewed March 23, 2025

    Thank you for sharing your wonderful feedback! We’re thrilled to hear that you had an awesome experience with us and felt like you were on vacation from the moment you arrived. Our team works hard to provide a relaxing and enjoyable atmosphere, and we're so happy to know our amenities helped make your stay memorable. We look forward to welcoming you back for another perfect getaway!

    Responded March 25, 2025
    The Resort at Governor's Crossing
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