Interior view, The Retreat 3 Bedroom @ Nova Highlands Valley View in Cameron Highlands
Three Bedroom Apartment - Balcony/terrace, The Retreat 3 Bedroom @ Nova Highlands Valley View in Cameron Highlands
Lobby, The Retreat 3 Bedroom @ Nova Highlands Valley View in Cameron Highlands
Interior view, The Retreat 3 Bedroom @ Nova Highlands Valley View in Cameron Highlands
Interior view, The Retreat 3 Bedroom @ Nova Highlands Valley View in Cameron Highlands
Balcony/terrace, The Retreat 3 Bedroom @ Nova Highlands Valley View in Cameron Highlands
Balcony/terrace, The Retreat 3 Bedroom @ Nova Highlands Valley View in Cameron Highlands

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7.9

Very good

402 reviews

402 reviews

View5
Housekeeping5
See map
See map

9.2

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Cameron Highlands Butterfly Garden 250 m
Cameron Lavender 1.7 km
Time Tunnel Museum 1.9 km
Big Red Strawberry Farm 2.8 km
Raju Hill Strawberry Farm 2.8 km
Sam Poh Temple 3.0 km
Mossy Forest 3.4 km
Agro Technology Park in MARDI 5.1 km
Cameron Highlands Trail No. 10 6.2 km
Cameron Bharat Tea Estate 7.3 km
Nearby landmarks
Cameron Square 30 m
Kea Farm - Bee Farms 80 m
Ee Feng Gu Honey Bee Farm 110 m
Cameron highland orchid and rose garden 110 m
Wild Orchid Farm 130 m
Ee Feng Gu Bee Farm 160 m
Honey Bee Farms 160 m
Butterfly Farm Parking Lot 190 m
Cameron Highlands Butterfly Garden 250 m
188 Fruits & Vegetables 260 m
Entire apartment
Newly renovated

The Retreat 3 Bedroom @ Nova Highlands Valley View

Brinchang, Cameron Highlands, Malaysia - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Brinchang part of Cameron Highlands, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cameron Bharat Tea Estate. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

20 meters to Ee Feng Gu Bee Farm

Check-in [24-hour]

Newly renovated

Blackout curtains

Balcony/terrace

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Contactless check-in/check-out
See all amenities
Preventative Equipment
Hand sanitizer and soap provided
See all amenities
Facilities

Front desk [24-hour]

Car park

Luggage storage

Cash withdrawal

Fitness center

Balcony or terrace

Garden or backyard

Kitchen

Your dates are popular among travelersUsers are booking a place in Cameron Highlands every 2 minutes on Agoda.com
Value for money8.7
Distance to city center1km
Location rating9.2
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport35.1 km

Rooms available at The Retreat 3 Bedroom @ Nova Highlands Valley View

Three Bedroom Apartment
...
  • Room size: 116 m²/1249 ft²
  • Valley view
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Retreat 3 Bedroom @ Nova Highlands Valley View?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Retreat 3 Bedroom @ Nova Highlands Valley View?

For those who wish to drive their own cars, The Retreat 3 Bedroom @ Nova Highlands Valley View has a car park right on site for maximum convenience. Parking is free for guests.

What are my dining options at The Retreat 3 Bedroom @ Nova Highlands Valley View?

To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at The Retreat 3 Bedroom @ Nova Highlands Valley View?

Large events and gatherings such as weddings, private events and engagements can be hosted at The Retreat 3 Bedroom @ Nova Highlands Valley View. Small or intimate events like birthday parties and honeymoons can also be accomodated.

What restaurants are nearby The Retreat 3 Bedroom @ Nova Highlands Valley View?

The Retreat 3 Bedroom @ Nova Highlands Valley View is located in Brinchang, famous for good restaurants such as MR. AISU, Restaurant Tuan Yuan and You Hoo restaurant.

What popular shopping places are close to The Retreat 3 Bedroom @ Nova Highlands Valley View?

Shopping options in The Retreat 3 Bedroom @ Nova Highlands Valley View’s Brinchang neighborhood include Cameron Square.

What are popular attractions near The Retreat 3 Bedroom @ Nova Highlands Valley View?

The Retreat 3 Bedroom @ Nova Highlands Valley View is located in Brinchang area, which is famous for attractions such as Time Tunnel Museum, Cameron Highlands Butterfly Garden and Sam Poh Temple.

What popular natural sightseeing spots are close to The Retreat 3 Bedroom @ Nova Highlands Valley View?

The Retreat 3 Bedroom @ Nova Highlands Valley View is located within Brinchang, which makes it conveniently close to natural sights including Raju Hill Strawberry Farm, Ee Feng Gu Bee Farm and Cameron Highlands Jungle Trail No. 1.

See map

Explore the neighborhood

What people love about The Retreat 3 Bedroom @ Nova Highlands Valley View

  • 10

    Exceptional
    Cleanliness

    "The whole environment is clean and cosy."

    Chan

    |

    March 2, 2023

  • 9.6

    Exceptional
    Location

    "Good location , clean and comfort 👍"

    Choong

    |

    January 10, 2023

  • 10

    Exceptional
    Location

    "- Good Location."

    muslim

    |

    March 11, 2023

Property ranking|Compared to 1,145 Cameron Highlands properties
See all rankings
Room size
116 sqm.
Couples review score
8.8/10
Location score
9.2/10
Value for money score
8.6/10
Bigger than
99
%
of Cameron Highlands properties
Better than
96
%
of Cameron Highlands properties
Better than
94
%
of Cameron Highlands properties
Better than
89
%
of Cameron Highlands properties
Overall rating:

7.9

Very good
402 reviews
Cleanliness
8.6
Facilities
8.2
Location
9.2
Read all reviews >
What travelers say they love:
Room was spacious and strategic.
Zuraida from Singapore
Family with young children
More about The Retreat 3 Bedroom @ Nova Highlands Valley View

More about The Retreat 3 Bedroom @ Nova Highlands Valley View

The Retreat 3 Bedroom @ Nova Highlands Valley View

Take everything available in Cameron Highlands with a comfort stay at The Retreat 3 Bedroom @ Nova Highlands Valley View.
The Retreat 3 Bedroom @ Nova Highlands Valley View offers numerous on-site facilities to satisfy even the most discerning guest. If you plan to arrive by car, you'll appreciate the apartment's free parking, right on-site. The apartment provides front desk services such as concierge service and luggage storage for guests' convenience. Staying for a long time, or just need clean clothes? laundromat and laundry service offered at the apartment will keep your favorite travel outfits clean and available.
Equipped with handy amenities, guestrooms at The Retreat 3 Bedroom @ Nova Highlands Valley View guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and blackout curtains for your convenience. Some rooms at The Retreat 3 Bedroom @ Nova Highlands Valley View include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The apartment also offers a refrigerator in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the apartment provides a hair dryer and toiletries in some select rooms.


Dining and things to do

Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the apartment. Regardless of any dietary restrictions you may have, you'll eat well at The Retreat 3 Bedroom @ Nova Highlands Valley View which has a selection of halal options. A night in at the apartment's karaoke rooms can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house shared kitchen available here.
The Retreat 3 Bedroom @ Nova Highlands Valley View offers unique recreational opportunities for all guests. Fitness lovers who want to keep up their routine on vacation can drop in at the apartment's fitness facility. Have some easy fun without traveling far, while playing hiking trails at The Retreat 3 Bedroom @ Nova Highlands Valley View. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Cameron Highlands during your stay at the apartment. The most popular local attraction is probably Big Red Strawberry Farm only 2.8 km away. An afternoon of browsing the works at Time Tunnel Museum located 2.0 km away can familiarize you with the local art scene.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 91% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 93% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 92% of other accommodations in Cameron Highlands.

Show less
Host
Host Avatar
  • Anne
Joined in July 2022
Fast response- within 1 hour

Hello Dearest Guests!

I am Anne. Thank you so much for your interest in our property. We are a big believer of creating comfortable & safe homes for our guests. To us, a good service and customer satisfaction is truly important. Also, we enjoy interacting & helping my guests. Your needs are our priority.

Please ask away. I will be more than happy to answer your questions. Cheers!

You can reach me at +6012-9828318 (WhatsApp) Miss Anne Happy to be of assistance.

Read more

Amenities and facilities

Excellent
Facilities

8.2

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Kitchen
  • Dishes and dining utensils
  • Freezer
  • Kitchen basics (cookware, oils, condiments)
  • Oven
  • Refrigerator
Bathroom
  • Body wash
Standard
  • Fans (ceiling or portable)
  • Laundromat nearby
Family
  • Children's dinnerware
Outdoor
  • Balcony or terrace
  • Garden or backyard
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Safety and Cleanliness
  • Cleaned by professional cleaning company
  • Cleaned following Agoda or health guidelines
  • Cleaning products used based on health guidelines
  • Cleaning supplies provided for guests
  • Contactless check-in/check-out
  • Disinfected following Agoda or health guidelines
  • Hand sanitizer and soap provided
  • Physical distancing rules followed
  • Protective face covering on staff
Internet access
  • Free Wi-Fi in all rooms!
Things to do, ways to relax
  • Fitness center
  • Hiking
  • Karaoke
Cleanliness and safety
  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Shared kitchen
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Elevator
  • Laundromat
  • Laundry service
  • Luggage storage
  • Shops
  • Smoking area
For the kids
  • Kids facilities
  • Kids safety features
  • Playground
  • Theme park
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Accessible by elevator
  • Accessible by stairs
  • Accessible toilet
  • Adapter
  • Additional bathroom
  • Additional toilet
  • Balcony/terrace
  • Blackout curtains
  • Carbon monoxide detector
  • Cleaning products
  • Closet
  • Clothes rack
  • Concierge
  • Desk
  • Dining table
  • Fan
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Hypoallergenic
  • Ironing facilities
  • Kitchenware
  • Laptop workspace
  • Linens
  • Microwave
  • Mirror
  • Non-smoking
  • Private apartment in building
  • Private bathroom
  • Reading light
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Toiletries
  • Trash cans
  • Window
  • Wooden/parqueted flooring

Location

Jalan Aranda Nova, Greencow, Brinchang, Cameron Highlands, Malaysia, 39100
Exceptional
Location

9.2

Airports
  • Sultan Azlan Shah Airport (IPH)
    35.1 km
  • Penang International Airport (PEN)
    153.1 km
Public transportation
  • Tanah Rata Bus Station
    5.3 km
Hospital or clinic
  • Klinik Desa Tringkap
    2.2 km
Convenience store
  • 7 Eleven
    160 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Cameron Highlands Butterfly Garden
    250 m
  • Cameron Lavender
    1.7 km
  • Time Tunnel Museum
    1.9 km
  • Big Red Strawberry Farm
    2.8 km
  • Raju Hill Strawberry Farm
    2.8 km
  • Sam Poh Temple
    3.0 km
  • Mossy Forest
    3.4 km
  • Agro Technology Park in MARDI
    5.1 km
  • Cameron Highlands Trail No. 10
    6.2 km
  • Cameron Bharat Tea Estate
    7.3 km
Nearby landmarks
  • Cameron Square
    30 m
  • Kea Farm - Bee Farms
    80 m
  • Ee Feng Gu Honey Bee Farm
    110 m
  • Cameron highland orchid and rose garden
    110 m
  • Wild Orchid Farm
    130 m
  • Ee Feng Gu Bee Farm
    160 m
  • Honey Bee Farms
    160 m
  • Butterfly Farm Parking Lot
    190 m
  • Cameron Highlands Butterfly Garden
    250 m
  • 188 Fruits & Vegetables
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 13 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

House rules

1. Check-In and Check-Out Timing: Check In After 3pm | Check Out by 12pm *Early Check-In (Before 3pm) and Late Check-Out (After 12pm) are subject to room availability for an additional fee. Kindly let us know if you need to request for early check-in/late check-out. 2. Pets are not allowed by the management. 3. No smoking indoor. 4. No illegal substances allowed. 5. Do not consume food in the bedrooms. 6. Please do not remove any items from the apartment unit. Any missing item will be charged to the guest of the apartment unit. Last Rule: Enjoy your stay! The most important rule. Thank you for choosing us & we cannot wait to have you over! :)

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:00
  • Check-out until12:00
Getting around
  • Distance from city center1km
The property
  • Non-smoking rooms/floorsyes
  • Number of rooms 1
  • Most recent renovation2022

Reviews of The Retreat 3 Bedroom @ Nova Highlands Valley View from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.6
Facilities8.2
Location9.2
Service8.6
Value for money8.7
High score for Cameron Highlands
Rating
9+ Exceptional (23)
8-9 Excellent (7)
7-8 Very Good (3)
6-7 Good (0)
<6 Below Expectation (5)
Time of the year
Mar - May (6)
Jun - Aug (9)
Sep - Nov (8)
Dec - Feb (15)

Show reviews that mention 

Showing 38 verified guest comments
12
10.0
Exceptional
Low from Malaysia
Group
Three Bedroom Apartment
Stayed 1 night in December 2021

Best value for money stay (Good location)!”

Been to Cameron many times, however this is the best value of money stay I've seen. Good location, clean and new apartment, will definitely book the same stay again next round !

Reviewed December 18, 2021

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Dear Low, we are delighted to note that you had a pleasant experience on your stay with us! Thank you once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
10.0
Exceptional
Nor from Malaysia
Group
Three Bedroom Apartment
Stayed 1 night in June 2022

Appartment 3bedroom”

This apartment is very nice. Nice view, nice place. All room and stuff also good. Very satisfied! 5🌟🌟🌟🌟🌟 And i will recommend this appartment to my friends and family. Thankyou Miss Anne. Will meet again 🤍

Reviewed June 28, 2022

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Dear Nor Anis, we are so glad & happy you had a great experience on your stay with us! It was a pleasure having you stay at our apartment. Thank you so much once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 28, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
9.6
Exceptional
Zuraida from Singapore
Family with young children
Three Bedroom Apartment
Stayed 2 nights in December 2019

Excellent customer service”

I had kids who were sick during my stay and couldn't decide on extension. Owner was very nice and gave us sometime by extending our check out time to a later timing and offered some contacts for clinics. We appreciate such flexibility and concerns. Room was spacious and strategic. Sadly we were unable to enjoy our stays due to children matters.

Reviewed January 06, 2020

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Dear Zuraida, we are delighted to note that you had a pleasant experience on your stay with us! We are so sorry to hear that your kids fell sick during your trip here. We truly understand how tough it is to handle sick children on your own as a parent. So glad we were able to help to offer some contacts for clinics nearby and extended check out time for you and your family :) Thank you once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
9.6
Exceptional
chua from Malaysia
Family with teens
Three Bedroom Apartment
Stayed 2 nights in June 2019

A nice view of apartment unit. Face bee farm and mountain view. Good location of apartment too .”

Nice room, clean, conveniance and easy to access.

Reviewed June 07, 2019

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Dear Chua, we are delighted to note that you had a pleasant experience on your stay with us! Thank you once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
9.2
Exceptional
YONG from Malaysia
Group
Three Bedroom Apartment
Stayed 1 night in June 2022

value for money ”

this apartmen offers value for money stay. It has friendly and understanding staff

Reviewed June 26, 2022

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Dear Yong Tong, we are delighted to note that you had a pleasant experience on your stay with us! Thank you once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 26, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
9.2
Exceptional
Chong from Malaysia
Family with young children
Three Bedroom Apartment
Stayed 1 night in April 2019

nice and strategic place”

Great location. staff is friendly and helpful

Reviewed April 15, 2019

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Dear Chong, we are delighted to note that you had a pleasant experience on your stay with us! Thank you once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
8.4
Excellent
Normaizatul from Malaysia
Family with young children
Three Bedroom Apartment
Stayed 2 nights in March 2019

Excellent”

Overall was a good, very nice view... Very easy to deal with the owner through what apps, fast response. Just the water heater at the main toilet not working and also it will be good if the owner can provide a microwave at the unit...definitely will come back... :)

Reviewed March 12, 2019

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Dear Normaizatul, we are delighted to note that you had a pleasant experience on your stay with us! We have already made some improvement for our unit: 1. Water heaters at all bathrooms are working fine now. Thank you once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
8.8
Excellent
Abdullah from Malaysia
Family with young children
Three Bedroom Apartment
Stayed 2 nights in July 2022

Best Apartment”

Good support and guidance from management's

Reviewed July 11, 2022

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Dear Abdullah, we are so glad & happy you had a great experience on your stay with us! It was a pleasure having you stay at our apartment. Thank you so much once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded July 11, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
8.0
Excellent
Tuah from Malaysia
Family with teens
Three Bedroom Apartment
Stayed 1 night in April 2019

Very good”

Bagus untuk family

Reviewed April 22, 2019

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Dear Tuah, terima kasih atas feedback anda yang positif! :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
6.0
Jessica from Malaysia
Family with teens
Three Bedroom Apartment
Stayed 2 nights in December 2018

Location was the advantage”

Location was the advantage of staying here. Boh tea farm is only opposite the location , KEA farm is only 15mins walk away. There's a mall beside and food is easily attainable. Downside was the apartment was pretty dirty. Bedsheets and blankets weren't clean. Master bedroom's bathroom clogged up everytime we bathe. No basic toiletries provided, no towels provided , even so checked-in with only a roll of toilet roll provided. But we contacted them to provide more as we were staying with 5 ppl for 2 days. They let us check out anytime we want.

Reviewed January 03, 2019

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Dear Jessica, we appreciate your valuable feedback regarding our services, we will definitely closely monitor the improvement of your concerned cleanliness issue. Thus, we have already changed our previous batch of cleaners and have already gotten a new group of professional cleaners :) However, we have already stated that we do not provide towels for guests kindly bring your own. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
3.2
Dinesh from Malaysia
Group
Three Bedroom Apartment
Stayed 1 night in November 2021

Acceptable”

Dirty washroom No towel Check in need to 1km from resident Need extra key need to go 7km from resident Dirty blanket Hot water kettle bad smell, Tv remote no battery Very poor service

Reviewed November 08, 2021

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Dear Dinesh, we appreciate your valuable feedback regarding our services, we will definitely closely monitor the improvement of our services and your concerned cleanliness issue. We have made a few improvements: 1. Check in is just beside the residence now, more convenient for all guests. 2. We have already changed our previous batch of cleaners and have already gotten a new group of professional cleaners.

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
8.8
Excellent
Siow from Singapore
Family with teens
Three Bedroom Apartment
Stayed 1 night in December 2018

What you read is what you get.”

Great and central location. A lot of activities nearby within 200 and 300 metres.. It is beside Cameron Square with a lot of dining outlets, but I won't say all the food are great. Apartment facilities is as promised by what is written. If it is not written, it is likely not provided. Bring your own... bath towels, cutting knief if you want to steamboat in the apartment. I wish there is WiFi provided. Limited Astro channels available.

Reviewed December 29, 2018

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Dear Siow, we are delighted to note that you had a pleasant experience on your stay with us! Thank you once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
6.0
Wonli from Malaysia
Family with young children
Three Bedroom Apartment
Stayed 2 nights in March 2023

Above average”

Under the sofa is super dirty. My kids hide all the puzzle under the sofa and I have to clean it piece by piece. Sink is stuck if you wash too much. Master bedroom bathroom floor not even, water flow to the door. Location is superb.

Reviewed March 27, 2023

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Hello Won, Thank you so much for bringing this to our attention. We have then conducted a meeting with housekeeping team, also made few improvements immediately: **WE have then already made some improvements for our future guests: 1. Deep cleaned below sofa area. We will make sure to be more careful and ensure under the sofa area is always clean from now onwards. 2. However, we have checked all the sinks and all sinks have no issue. They are all unstuck/unclog. 3. Our master bedroom bathroom floor is even, so far we have not had any feedback from any of our past and current guests regarding this issue. However, we will continue to monitor this possible issue if it happens in future. Thank you so much for your feedback. We always try our very best to improvise :)

Responded March 28, 2023
The Retreat 3 Bedroom @ Nova Highlands Valley View
10.0
Exceptional
muslim from Malaysia
Family with young children
Three Bedroom Apartment
Stayed 1 night in March 2023

5 Star Apartment”

Stay with 3 Kids n 1 Older. - VERY CLEAN. - Reasonable Price Compare Other Apartmenr. - Big Apartment. - Very Welcome Host. - Good Location. For Sure will comeback to this apartment. Tqvm to the Host too.

Reviewed March 11, 2023

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Dear Muslim, we are so happy to hear you had a great experience on your stay with us! :) It was a pleasure having you stay at our apartment. Thank you so much for your positive review and we are looking forward to welcoming you on your next stay with us! :)

Responded March 16, 2023
The Retreat 3 Bedroom @ Nova Highlands Valley View
10.0
Exceptional
Anis from Malaysia
Family with young children
Three Bedroom Apartment
Stayed 1 night in December 2022

clean.murahh sgt.family happy”

add wifi please.travel with kiddos wifi is no 1 important things sebelom nk book hotel 🤭🤭

Reviewed March 03, 2023

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Dear Anis, we are so glad you had a great experience on your stay with us! :) It was a pleasure having you stay at our apartment. Thank you so much for your positive review and we are looking forward to welcoming you on your next stay with us! :)

Responded March 03, 2023
The Retreat 3 Bedroom @ Nova Highlands Valley View
10.0
Exceptional
Chan from Malaysia
Family with young children
Three Bedroom Apartment
Stayed 3 nights in February 2023

Exceptional”

Overall the staying experience is good and the host reacted very fast to our needs. The whole environment is clean and cosy. Will definitely book again if we were to go again.

Reviewed March 02, 2023

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Dear Chan, we are so glad you had a great experience on your stay with us! :) It was a pleasure having you stay at our apartment. Thank you so much for your positive review and we are looking forward to welcoming you on your next stay with us! :)

Responded March 03, 2023
The Retreat 3 Bedroom @ Nova Highlands Valley View
9.2
Exceptional
Mohammad from Singapore
Family with young children
Three Bedroom Apartment
Stayed 2 nights in December 2022

Big place with nice location”

Going for a holiday with a big family? With kids. This is the place. Balcony has a nice view

Reviewed January 31, 2023

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Dear Mohammad, we are so glad you had a wonderful experience on your stay with us! :) It was a pleasure having you stay at our apartment. Thank you so much for your positive review and we are looking forward to welcoming you on your next stay with us here! :)

Responded January 31, 2023
The Retreat 3 Bedroom @ Nova Highlands Valley View
9.6
Exceptional
Choong from Malaysia
Family with teens
Three Bedroom Apartment
Stayed 2 nights in January 2023

Clean and Comfort”

Good location , clean and comfort 👍

Reviewed January 10, 2023

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Dear Choong, we are so glad you had a great experience on your stay with us! :) It was a pleasure having you stay at our apartment. Thank you so much for your positive review and we are looking forward to welcoming you on your next stay with us! :)

Responded January 11, 2023
The Retreat 3 Bedroom @ Nova Highlands Valley View
9.6
Exceptional
Wan from Malaysia
Family with teens
Three Bedroom Apartment
Stayed 2 nights in December 2022

Retreat with families ”

Enjoy the stay with nearby attraction

Reviewed January 02, 2023

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Dear Wan, we are so glad you had a great experience on your stay with us! :) It was a pleasure having you stay at our apartment. Thank you so much for your positive review and we are looking forward to welcoming you on your next stay with us! :)

Responded January 03, 2023
The Retreat 3 Bedroom @ Nova Highlands Valley View
8.8
Excellent
cheekeong from Malaysia
Family with young children
Three Bedroom Apartment
Stayed 1 night in December 2022

Excellent”

Very satisfied with the stay

Reviewed January 02, 2023

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Dear Chee Keong, we are so glad you had a great experience on your stay with us! :) It was a pleasure having you stay at our apartment. Thank you so much for your positive review and we are looking forward to welcoming you on your next stay with us! :)

Responded January 02, 2023
The Retreat 3 Bedroom @ Nova Highlands Valley View
12
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