The Retreat Palm Dubai - MGallery
Getting in and around Dubai is a breeze when staying at The Retreat Palm Dubai - MGallery, located right in the heart of the city. Get ready for an adventure with a stay at The Retreat Palm Dubai - MGallery. Looking for lots of choices? The Retreat Palm Dubai - MGallery spoils you for choices in activities, with its convenient location just 14.7 km from the Burj Khalifa.
Take advantage of a wealth of unrivaled services and amenities at The Retreat Palm Dubai - MGallery. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Dubai.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at The Retreat Palm Dubai - MGallery is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at The Retreat Palm Dubai - MGallery include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Retreat Palm Dubai - MGallery. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at The Retreat Palm Dubai - MGallery which has a selection of halal options.
A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
The Retreat Palm Dubai - MGallery offers an excellent variety of recreational facilities. Don't forget to explore the hotel's easily accessible beach. Maximize your winter fun with a daily trip to the powdery white slopes with ski slopes. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna.
Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like fishing, snorkeling, non-motorized water sports, surfing and diving.
If you like water sports, you'll appreciate the convenience of canoes and water park provided by The Retreat Palm Dubai - MGallery. Have fun without traveling far, by taking advantage of the mini golf course, dart board, ping-pong table, yoga room, tennis court and hiking trails at The Retreat Palm Dubai - MGallery. Have fun with your friends or family, or even meet new people at the library and games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Around the property
Take some time to explore Dubai during your stay at the hotel. Get a photograph of yourself in front of The Dubai Fountain located 14.7 km away, a must-see for anyone visiting Dubai. The best way to remember your time in Dubai is with a nice gift at The Dubai Mall located about 15.2 km away.
Great Experience Ever!”
Extraordinary Service! From the reception, Kuya Pedro was so accommodating and friendly. He found way to grant our early check in request and even upgraded our room. They also had surprise flower set up and cake for our anniversary. The room was so tidy and the place is amazing. All the staff are friendly and accommodating. Special shoutout to Mohamed Ahmed one of the waiters in their dinning area! He was amazing and help us all throughout. He was very proactive and even entertained us. Also to Sola and Ahmed who were so nice and helpful. Everyone were amazing! Great service and a great place to stay.
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Dear Aileen, It is a delight to know of your very pleasant experience. Thank you for choosing The Retreat Palm Dubai MGallery by Sofitel for your stay in Dubai. We are glad that you were satisfied with the service and hospitality provided by our team - thank you for your kind appreciation particularly towards Pedro, Mohamed Ahmed, Sola and Ahmed. We strive to deliver a superior service experience to all our guests and we are so happy we succeeded during your stay with us. We hope to welcome you again soon. Yours sincerely, Samir Arora General Manager
Sea Side Resort & Unbeatable Service Staff”
Location is the soul of this Resort. Staff over here are one of the most courteous staff I have ever come across. Especially service provided by "Ajmair, Ankita, Lamia & Salman. I was here to celebrate my friend's birthday. They offered me interconnected rooms which I was very greatful about. They gave us complementary room decoration & a lovely brownie with a cute note on it. Cleanliness was at par & their entire housekeeping staff are unbeatable in service. I would love to be here again & highly recommend travellers to choose this hotel especially for location & staff out here. Great job guys and great memories with all of you."
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Dear Minal, We are happy you had a fantastic stay and our location, rooms and cleanliness exceeded your expectations. I am delighted that you had a memorable stay at The Retreat Palm Dubai MGallery by Sofitel and very proud that you were especially impressed by the surprise for your friend's birthday and exceptional services provided by our heartists who are always willing to go an extra mile to fulfil even the unexpressed wishes and needs of our guests. I will personally share your comments with Ajmair, Ankita, Lamia and Salman to thank them for their commitment to excellence and for always staying focused on creating incredible experiences and living the standards with great dedication. We all hope to see you again soon in Dubai for another wonderful vacation with us. With kind regards, Samir Arora General Manager
Great hotel ”
Very nice and with an excellent location. Beach was great ... staff very attentive ... breakfast buffet was very nice and with so many choices . They offered assistance all the time. I would stay there again , I will recommend this hotel.
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Dear Juan, Thank you for leaving a review on Agoda regarding your recent visit at The Retreat Palm Dubai MGallery by Sofitel. It is an honor to know that your experience at our hotel was an extremely wonderful one. Thank you for highlighting the wonderful services offered by our team. I am sure they will be pleased to read your kind words. We are very glad that our services met your expectation and exceeded them. We hope to have you back with us for another memorable stay. With kind regards, Samir Arora General Manager
Great Staycation”
We went to this hotel for the eid staycation which turned out to be great experience. The hotel room was spotless clean, the facilities are all well maintained. The food was excellent as well.
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Dear Putik, Thank you very much for taking the time to review your recent visit at The Retreat Palm Dubai MGallery by Sofitel. I am very pleased to read that your stay experience with us was to your satisfaction. As we take pride in being a family-friendly resort, it is important to ensure that we pay attention to all our guests needs. We are proud to know that you found the resort clean, the facilities well maintained and the food excellent. Thank you once again and we look forward to welcoming you back to our resort soon. Yours sincerely, Samir Arora General Manager
Welcoming, approachable and accommodating from arrival until departure... Beautiful premises. ”
Excellent staff, particularly the hostess at the front door. A compact and well laid out hotel. Beautiful high quality finishes and furnishing, especially in the bathroom. Great pool and private beach looking out onto the Marina skyline. Excellent breakfast buffet with every thing you could need. BONUS: GLUTEN FREE OPTIONS INCLUDED!!!!
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Dear Nariba, Greetings from The Retreat Palm Dubai MGallery by Sofitel. Your fantastic appreciation and review of our hotel and the services on this esteemed travel forum has truly brightened our day. We are delighted to know that your stay with us met your expectations. It is our pleasure to note that you were further impressed by the cleanliness, team attitude, outstanding location, accommodation and the prompt services and facilities at our hotel. Your kind words have already been passed on to our diligent team. They were all pleased to have served you at par excellence. For your next visit, we do hope you choose our resort again and look ahead to welcome you soon. Yours sincerely, Samir Arora General Manager
Exceptional”
This hotel is a gem. The facilities are clean, the spot is quiet. It's a good place for families that would like a peaceful retreat. The personnel go out of their way to be helpful.
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Dear Marc, Thank you for taking some of your valued time to write a feedback of your stay with us. It is my pleasure to know that you have had a nice stay and that all the aspects of our hospitality met with your expectations. I am truly delighted to hear that you appreciate the facilities, cleanliness and the excellent service provided by our team members. It is something our team takes great pride in, so we value your feedback. On behalf of the entire team, we certainly look forward to welcoming you back to our resort, hopefully in the very near future. Yours sincerely, Samir Arora General Manager
A Hidden Gem! ”
A Big shout out to this hotel. Best service, best facilities and very clean. Beach and pool is very relaxing and you will feel very safe.
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Dear Herald, Big shout out to this hotel - thank you for taking the time to write this awesome review. We strongly believe in creating a vibrant and memorable experiences for each of our guests – and our team is thrilled to know that you enjoyed your stay at The Retreat Palm Dubai MGallery by Sofitel. Thank you very much again for your wonderful review. Yours sincerely, Samir Arora General Manager
Exceptional”
Great cozy place...you feel the warm wellcome from the first moment you enter to the hotel....Olivier at the reception desk was so helpful and offered support that was beyond the customer service...food was fresh at Vibes restaurant....
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Dear Duaa, Thank you for your lovely feedback following your recent visit to The Retreat Palm Dubai MGallery by Sofitel. Your comments have reassured us that the team is certainly keeping to our promise of providing the best experiences. Olivier will be very happy to hear your kind compliments and the team will be encouraged to continue doing what they do. We hope that your travels will bring you back to our resort soon and we look forward to welcoming you. Yours sincerely, Samir Arora General Manager
Great atmosphere ”
Such a lovely experience my children got during these two days. The swimming pool, the beach, and the kids club were phenomenal 😍 definitely coming back again during summer
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Dear Abdul Hamid, Many thanks for the "Great atmosphere" review posted recently for The Retreat Palm Dubai MGallery by Sofitel and for taking the time to tell us about your experience with us. It means so much to our resort team when our guests take the time to share their satisfaction and positive experiences, therefore we would like to thank you for this lovely feedback about our pool, beach and the kids' club. We are all delighted that you enjoyed your stay and hope it is not too long before we have the pleasure of welcoming you back again. With kind regards, Samir Arora General Manager
Best 5 stars hotels in hospitality!!”
The staff are very welcoming, friendly, warm and approachable, something which is unfortunately missing in most hotels !!
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Dear Kawtar, Thank you for considering The Retreat Palm Dubai MGallery by Sofitel for your stay in Dubai. We are delighted to meet your expectations and receive these commendations towards our facilities and services. Many thanks for indicating your appreciation for our very welcoming, friendly, warm and approachable heartists, who assisted you and served you very well throughout your stay with us. I have conveyed your commendations to the entire team at the hotel. Thank you so much once again for sharing your review. We delightfully look forward to welcoming you again in the nearest future. Yours sincerely, Samir Arora General Manager
Wellness Hotel - No alcohol”
The Retreat is a lovely hotel with extremely helpful staff. I would definitely recommend this hotel however I was not aware that as a wellness hotel there was no alcohol being served at this hotel. In terms of location as it is on the Palm it can result in you needing to get a lot of taxies into the city for sightseeing etc. Room was extremely clean and brilliant staff in this hotel, the food was also lovely in the restaurant on-site.
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Dear Carol, The team and I appreciate you sparing your valuable time to review our hotel, The Retreat Palm Dubai MGallery by Sofitel. Thank you for your wonderful feedback and for appreciating our wellness hotel, the clean rooms, delicious food and most of all, the extremely helpful and friendly associates who looked after you well during your stay. Your compliments and appreciation is an indication of our success in delivering a comfortable and memorable experience. I am pleased that you were satisfied with our hotel and its facilities. Regarding alcohol, we are a retreat hotel and more focused on a healthy lifestyle hence, we only offer only healthy juices and smoothies in our hotel. We hope this will not deter you from visiting our resort again. My entire team and I look forward to welcoming you back for a more memorable moment in the future. Yours sincerely, Samir Arora General Manager
Retreat”
Really we are retreated by ourselves, kind staffs, beautiful beach and nice food. Also clean Hotel.
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Dear Sang, What a wonderful review. Thank you for your delightful review and excellent rating. Your kind words are appreciated and greatly valued. We have shared your comments with our team members and they were happy to receive them. Looking forward to welcoming you again soon. Yours sincerely, Samir Arora General Manager
No Alcohol hotel ”
The beach of this hotel is very good, the food and drink are O.K., we have booked Club executive lounge room, and know that they don't serve wine in whole hotel. For breakfast, a glace ofcarrot + apple + lemon juice is not included, costs exta. 42 AED.
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Dear Shu-june, We very much appreciate your comments regarding your recent stay at The Retreat Palm Dubai MGallery by Sofitel. We were extremely thankful to have you as our guest. We are sorry to hear that you were disappointed since we do not serve alcohol at our hotel. As our concept, our hotel is committed to provide only healthy juices and smoothies and no alcohol. We regret not exceeding your expectation completely but do really appreciate your kind comments about our beach, food and beverages. We will always attempt to create memorable experiences and hope to welcome you in the future. Yours sincerely, Samir Arora General Manager
Nice private beach with great service”
Me and my friend visitted this hotel for 3 nights. The pool and service was great. The location is on the palm so only able to visit with a taxi. So take the taxi costs into considaration.
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Dear Chor, Thank you for taking the time to write us a review of your stay at The Retreat Palm Dubai MGallery by Sofitel. We are delighted to know that you had a relaxing stay with us. In particular, I am very pleased that you had a chance to truly enjoy our warm hospitality, private beach, pool and the service provided by our friendly team. We do pride ourselves in providing personalized service to meet the individual requirements of our guests. We will always welcome the opportunity to be of service and look forward to welcoming you back in the near future. Yours sincerely, Samir Arora General Manager
LEISURE”
NO COMMENTS
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Dear Roshan, Thank you very much for the high rating and your kind comments about your “LEISURE” stay at The Retreat Palm Dubai MGallery by Sofitel. I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay experience. I will certainly convey your message to the entire team. We are looking forward to welcome you back to our resort again in the near future. Yours sincerely, Samir Arora General Manager
Exceptional”
wonderful experience
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Dear Muhammad, Thank you for choosing to stay with us at The Retreat Palm Dubai MGallery by Sofitel. It is great to hear you enjoyed your stay with us. Your experience rating and comment will be shared with the entire team. We all look forward to welcoming you again. With kindest regards, Samir Arora General Manager
Excellent service ”
Hotel Rooms. Excellent view 👌
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Dear Mansoor, It is delightful to read this wonderful review about your recent experience at The Retreat Palm Dubai MGallery by Sofitel. Making sure our guests spend the most joyous time with us, that is what we are really passionate about. Therefore, the entire team is happy that you chose our resort. They were thrilled when I passed on your compliments. We are so glad to have welcomed you, and to learn that you enjoyed your time to the fullest and that you have departed with long-lasting and unique memories. Yours sincerely, Samir Arora General Manager
Excellent”
Facilities and employees are nice, but breakfast was a bit poor. As well, dinner buffet was meh. Overall, I would still suggest this hotel
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Dear Yuliya, Thank you for choosing The Retreat Palm Dubai MGallery for your stay and for sharing your feedback regarding the experience at our hotel. We regret to learn that we failed to deliver on this occasion. Please accept our apologies for your unpleasant experience. I have noted your comments with regards to the breakfast and dinner buffet. The matter has been taken up and action has been initiated. I do hope that you will be able to put this one off experience behind you and give us another opportunity to serve you. My team and I thank you for recommending our resort and look forward to welcome you on your next visit to the hotel. Yours sincerely, Samir Arora General Manager
Great location and fantastic sea view ”
Stayed here with my friends on my birthday and the staffs were very accommodating.
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Dear Angelique, Thank you for staying at The Retreat Palm Dubai MGallery by Sofitel for your birthday celebration. It was our pleasure to make your special occasion a memorable one. We thank you for appreciating our location, sea view and particularly our associates. Rest assured that the entire team will be praised for their exceptional hospitality to you. We look forward to having the privilege of welcoming you back for another memorable experience in future. Yours sincerely, Samir Arora General Manager
Very good customer service!”
Very good service! Thank you for upgrading our room with no additional cost and also for making an effort to design our room for our anniversary.We really appreciate it! Thank you again and keep it up!
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Dear Jing, Thank you for joining us at The Retreat Palm Dubai MGallery for your anniversary. We were so happy to have you with us for this memorable moment and love to read the excellent services you received from our team. We always want you to remember our hotel for this special day and glad that you appreciated the arrangement made by our teams. We will share your nice comments with them We hope to see you again very soon with us for more memorable stays with us. Yours sincerely, Samir Arora General Manager