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8.7

Excellent
/10
(185 reviews)See what guests said
Housekeeping1
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Kiva Day Spa

40 m

Water Tower Place Shopping Center

50 m

The Art of Dr. Seuss Gallery

60 m

Broadway Playhouse

80 m

Mng by Mango

90 m

Popular landmarks
360 Chicago Observation Deck

140 m

The Magnificent Mile

350 m

Navy Pier

1.6 km

Cloud Gate

1.7 km

Millennium Park

1.7 km

Closest landmarks
Ghirardelli Chocolate Shop

130 m

Signature Lounge

130 m

360 Chicago Observation Deck

140 m

Hershey's Chocolate World Store

140 m

Tilt

150 m

The Ritz-Carlton, Chicago
Deluxe City View, Guest room, 1 King The Ritz-Carlton, Chicago
Exterior view The Ritz-Carlton, Chicago
Lobby The Ritz-Carlton, Chicago
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The Ritz-Carlton, Chicago

160 East Pearson Street at Water Tower Place, Magnificent Mile, Chicago (IL), United States, 60611 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Magnificent Mile, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Millennium Park. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
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Workout and Leisure
Fitness center
Swimming pool [indoor]
Mind - Body
Yoga room
  • 480 meters to public transportation

  • 450 meters to the beach

  • Currency exchange

  • Located in heart of Chicago (IL)

  • Free Wi-Fi in all rooms!

Value for money8.0
Location rating9.6
Nearest airportMidway International Airport (MDW)
Distance to airport15.6 km

Rooms available at The Ritz-Carlton, Chicago

Deluxe City View, Guest room, 1 King
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Club lounge access, Guest room, 1 King, City view
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Club lounge access, Guest room, 1 King, Lake view
...
  • Lake view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Club lounge access, Guest room, 2 Double
...
  • Outdoor view
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices
Lakeside Suite, Club lounge access, 1 Bedroom Suite
...
  • Outdoor view
  • Shower and bathtub
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Lake View, Guest room, 1 King
...
  • Lake view
  • Shower and bathtub
  • 1 king bed
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Water Tower Suite, 1 Bedroom Suite, 1 King, Sofa bed
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Executive Suite, Club lounge access, Suite, 1 King
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Executive, Suite, 1 King, Michigan Avenue view
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Guest room, 2 Double
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Ritz-Carlton, Chicago?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Ritz-Carlton, Chicago?

For those who wish to drive their own cars, The Ritz-Carlton, Chicago has a car park that's close to the hotel. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Chicago (IL) with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at The Ritz-Carlton, Chicago?

Adults can enjoy breakfast offered with an additional charge of 60 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at The Ritz-Carlton, Chicago?

The Ritz-Carlton, Chicago does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Ritz-Carlton, Chicago?

The closest train, metro, or bus station to The Ritz-Carlton, Chicago is Clark/Division Subway Station, 1.0 km away.

What restaurants are nearby The Ritz-Carlton, Chicago?

The Ritz-Carlton, Chicago’s neighborhood is Magnificent Mile which includes popular restaurants such as Torali, Foodease and Harry Caray's Seventh Inning Stretch.

What popular shopping places are close to The Ritz-Carlton, Chicago?

The Ritz-Carlton, Chicago is located in Magnificent Mile area which features shopping places such as Water Tower Place, Water Tower Place Shopping Center and Near North Chicago Farmer's Market.

What are popular attractions near The Ritz-Carlton, Chicago?

The Ritz-Carlton, Chicago’s location in the Magnificent Mile neighborhood makes it close to famous attractions including The Magnificent Mile, Navy Pier and 360 Chicago Observation Deck.

What popular beaches are close to The Ritz-Carlton, Chicago?

The Ritz-Carlton, Chicago’s Magnificent Mile neighborhood also includes Oak Street Beach and Ohio Street Beach.

What popular natural sightseeing spots are close to The Ritz-Carlton, Chicago?

The Ritz-Carlton, Chicago’s nearby natural sights include Lakefront Trail located in the same Magnificent Mile area.

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Explore the neighborhood

Overall rating:

8.7

Excellent
185 reviews
Cleanliness
9.6
Facilities
7.2
Location
9.6
Read all reviews >
More about The Ritz-Carlton, Chicago

More about The Ritz-Carlton, Chicago

The Ritz-Carlton, Chicago

See the best of Chicago (IL) with a stay at The Ritz-Carlton, Chicago, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The Ritz-Carlton, Chicago provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Exploring Chicago (IL) is made even more convenient with the car hire services available at the hotel. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at The Ritz-Carlton, Chicago. Some rooms at The Ritz-Carlton, Chicago are equipped with air conditioning for your convenience. In-room entertainment such as cable TV, is provided for guests in select rooms. The hotel also offers a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer in some select rooms.


Dining and things to do

Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at The Ritz-Carlton, Chicago with all the activities and facilities provided. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun without traveling far, by taking advantage of the yoga room and bowling alley at The Ritz-Carlton, Chicago. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Engage in the city's best art at The Art Institute of Chicago located 2.0 km away, where you can learn about the local art scene and buy original works. Get a photograph of yourself in front of Cloud Gate located 1.6 km away, a must-see for anyone visiting Chicago (IL). One of the city's most iconic and famous buildings is Skydeck Chicago - Willis Tower, located 2.3 km away.

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Amenities and facilities
Very good
Facilities

7.2

Languages spoken

  • English
  • Polish
  • Spanish

Accessibility

  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Hearing accessible rooms some rooms
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • Roll-in shower in some rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to all hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all public hallways
  • Visual alarms in some guest rooms and suites
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car power charging station
  • Rental car
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
Food and dining
Breakfast options
  • American
Restaurants on site

Deca

  • Cuisine: American
  • Menu: Buffet
Location
160 East Pearson Street at Water Tower Place, Magnificent Mile, Chicago (IL), United States, 60611
Exceptional
Location

9.6

Airports

  • Midway International Airport (MDW)
    15.6 km
  • O'Hare International Airport (ORD)
    25.1 km

Public transportation

  • Chicago
    480 m
  • Grand/State Subway Station
    810 m

Hospital or clinic

  • Prentice Women's Hospital
    210 m

Shopping

  • Water Tower Place
    120 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • 360 Chicago Observation Deck
    140 m
  • The Magnificent Mile
    350 m
  • Navy Pier
    1.6 km
  • Cloud Gate
    1.7 km
  • Millennium Park
    1.7 km
  • The Art Institute of Chicago
    2.0 km
  • Skydeck Chicago - Willis Tower
    2.4 km
  • Shedd Aquarium
    3.4 km
  • Wrigley Field
    6.3 km
  • Museum of Science and Industry
    12.4 km

Nearby landmarks

  • Kiva Day Spa
    40 m
  • Water Tower Place Shopping Center
    50 m
  • The Art of Dr. Seuss Gallery
    60 m
  • Broadway Playhouse
    80 m
  • Mng by Mango
    90 m
  • Lookingglass Theatre Company
    110 m
  • The Da Vinci Machines Exhibition
    110 m
  • Museum of Contemporary Art
    120 m
  • Near North Chicago Farmer's Market
    120 m
  • Water Tower Place
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)60 USD

The property

  • Number of rooms 434
Property announcements

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that all rooms are 100% fully non-smoking. Smoking is also prohibited in all public areas such as restaurants, lounges, pool decks and lawns. Valet parking is available for USD 67 per night. The one-time extra bed fee is USD 40. The one-time pet fee is USD 100. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of The Ritz-Carlton, Chicago from real guests

Provided by verified guests of Agoda
8.6
/
10
Excellent
Cleanliness9.6
Facilities7.2
Location9.6
Service8.8
Value for money8.0
High score for Chicago (IL)
Rating
9+ Exceptional (1)
8-9 Excellent (1)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (1)
Dec - Feb (1)
All guests (5)
All languages
Showing 2 verified guest comments
8.4
Excellent
Neel
Couple
Deluxe City View, Guest room, 1 King
Stayed 3 nights in October 2019

Impressive City Centre Hotel”

I would recommend this hotel for it’s location. It lacks a little bit in comparison to some of the other Ritz Carlton Hotels, but is impressive for a City Centre hotel.

Reviewed October 22, 2019

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9.6
Exceptional
Joseph from United States
Couple
Deluxe City View, Guest room, 1 King
Stayed 1 night in December 2017

Just as you would expect from a Ritz Carlton”

Excellent service with every consideration for our specific needs.

Reviewed December 24, 2017

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