9.1
Exceptional
/10
(1340 reviews)See what guests said
View12
Swimming Pool2
Food & Dining1
See map
9.1
Exceptional
Location rating score
Exceptional location - 370 meters from city center
Parking
Available
Popular landmarks
Temple Street Night Market1.02 km
Hong Kong Museum of History1.74 km
Lan Kwai Fong2.55 km
Victoria Harbour3.6 km
Victoria Peak (The Peak)3.72 km
Nan Lian Garden6.38 km
Ocean Park7.72 km
Hong Kong Disneyland11.91 km
Po Lin Monastery26.52 km
Ngong Ping 360 Cable Car26.97 km
Nearby landmarks
International Commerce Centre10 m
The Lounge & Bar at The Ritz-Carlton, Hong Kong20 m
Ozone Bar at The Ritz-Carlton, Hong Kong20 m
sky100 Hong Kong Observation Deck20 m
Elements Shopping Mall20 m
Three Sixty120 m
Elements (Mall)140 m
3hreesixty190 m
Kowloon MTR Station220 m
Ice Rink (Elements Mall)300 m
The Ritz-Carlton, Hong Kong
Deluxe Victoria Harbour, Guest room, 1 King, Skyline view The Ritz-Carlton, Hong Kong
Lobby The Ritz-Carlton, Hong Kong
Interior view The Ritz-Carlton, Hong Kong
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5-star Hotel
Free Wi-Fi

The Ritz-Carlton, Hong Kong

1 Austin Road West, International Commerce Centre,, Tsim Sha Tsui, Hong Kong, Hong Kong, 852 - See map
Wellness activities
Spa & Beauty
Fitness & Pool

Don't miss out!

15 travelers are looking at this property right now | 5 travelers have booked today.

"Good hotel, good ambience, you should try it once in your life, becaue is the highest hotel in Hongkong, nice and great view The Front office staff is..."
PANGGAWI J. - November 24, 2017
Exceptional cleanliness
9.5 rating for cleanliness
Exceptional facilities on premise
9.3 facilities on premise
Exceptional service
9.3 rating for service
Exceptional reputation
Recommended by 92% of guests
  • 240 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Value for money8.3
Location rating9.1
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport23.1 km

Rooms available at The Ritz-Carlton, Hong Kong

9.1
Exceptional
Room comfort & quality
Grand Victoria Harbour, Larger Guest room, 1 King
Grand Victoria Harbour, Larger Guest room, 1 King
...
  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
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The Ritz-Carlton Suite, Club level, Victoria Harbour view
The Ritz-Carlton Suite, Club level, Victoria Harbour view
...
  • Harbor view
  • Non-smoking
  • 1 king bed
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Deluxe Suite, Club level, 1 Bedroom Suite, 1 King, City view
Deluxe Suite, Club level, 1 Bedroom Suite, 1 King, City view
...
  • Room size: 73 m²/786 ft²
  • City view
  • 1 king bed
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Premier Executive Suite, Club level, 1 Bedroom Larger Suite
Premier Executive Suite, Club level, 1 Bedroom Larger Suite
...
  • Room size: 115 m²/1238 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Club Grand Victoria Hbr, Club level, Larger Guest room
Club Grand Victoria Hbr, Club level, Larger Guest room
...
  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
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Deluxe Victoria Hbr Suite, Club level, 1 Bedroom Suite
Deluxe Victoria Hbr Suite, Club level, 1 Bedroom Suite
...
  • Room size: 73 m²/786 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Club Deluxe Victoria Hbr, Club level, Guest room, 1 King
Club Deluxe Victoria Hbr, Club level, Guest room, 1 King
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed or 2 double beds
Enter dates to see prices
Grand Seaview Room, Larger Guest room, 1 King, Skyline view
Grand Seaview Room, Larger Guest room, 1 King, Skyline view
...
  • Room size: 65 m²/700 ft²
  • Harbor view
Enter dates to see prices
Deluxe Victoria Harbour, Guest room, 1 King, Skyline view
Deluxe Victoria Harbour, Guest room, 1 King, Skyline view
...
  • Room size: 50 m²/538 ft²
  • Harbor view
  • 2 double beds or 1 king bed
Enter dates to see prices
Club Deluxe Room, Club level, Guest room, 1 King
Club Deluxe Room, Club level, Guest room, 1 King
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Ritz-Carlton, Hong Kong?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Ritz-Carlton, Hong Kong?

The Ritz-Carlton is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of HKD 1100. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Ritz-Carlton has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at The Ritz-Carlton, Hong Kong?

The Ritz-Carlton does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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What people love about The Ritz-Carlton, Hong Kong

  • 10.0
    Exceptional

    "Will definitely come back and will recommend the stay to my network!"

    Thu M.

    |

    April 8, 2018

  • 10.0
    Exceptional
    Location

    "The lobby is located at the 103th floor and they have a great view."

    Tan

    |

    April 2, 2017

  • 10.0
    Exceptional

    "My favorites are the pool and the gym with breathtaking views."

    Ocari

    |

    December 23, 2017

Property ranking|Compared to 1,231 Hong Kong properties
See all rankings
Cleanliness score
9.5/10
Room comfort score
9.2/10
Room size
82 sqm.
Service score
9.4/10
Better than
99
%
of Hong Kong properties
Better than
99
%
of Hong Kong properties
Bigger than
99
%
of Hong Kong properties
Better than
98
%
of Hong Kong properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
9.1
Exceptional
1,340 reviews
Cleanliness
9.5
Facilities
9.3
Location
9.1
Read all reviews >
What travelers say they love:
I was impressed with the professionalism and the kind hospit...
Thu M. from Vietnam
Solo traveler
More about The Ritz-Carlton, Hong Kong

More about The Ritz-Carlton, Hong Kong

The tallest hotel in the world is now residing on Hong Kong’s Austin Road West. Situated from the 102 to 118 floor of the International Commerce Center in Kowloon, this 5-star luxury offers 312 guest units, all set with breathtaking views of Victoria Harbor, Hong Kong Island, and the New Territories.

Guests can enjoy a nice selection of fine dining venues located from the 102 floor up, some of which includes Chinese and Italian cuisines. Unwind in the Ritz-Carlton Spa on the 116 floor, featuring 9 treatment rooms and 2 couples suites. A fitness center and an indoor infinity pool with a LED screen on the ceiling can be found on the 118 floor.

The Ritz-Carlton, Hong Kong also boasts one of the biggest ballrooms in the city, measuring at an astonishing size of 930 square-meter, in addition to 4 meeting rooms, totaling up to 1300 square-meter of meeting space. Staying in The Ritz-Carlton, Hong Kong will surely allow you to enjoy all of the great urban beauty from a height above all class.

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Most talked about facilities

View
18 mentions
Swimming Pool
15 mentions
Food & Dining
6 mentions
Breakfast
6 mentions

What they offer

10.0
Exceptional

"Had a room overseeing the sea and the indoor swimming pool w..."

Chee T.

|

July 23, 2017

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian
Full English/Irish

Restaurants on site

Tosca
Cuisine:Italian
Menu:Buffet
Tin Lung Heen
Cuisine:Chinese, Cantonese
The Lounge & Bar
Cuisine:International
Café 103
Cuisine:International
Ozone
Cuisine:International, Japanese, Sushi
Menu:Buffet

Nearby restaurants

Chinese cuisine
Chinese cuisine
Yeh Lam Kwok (YLK) Restaurant
970 m Chinese, International
Tai Hing Roast Restaurant (Parkes Street)
1.1 km Chinese
Social Place
1.1 km Chinese, Seafood
American cuisine
American cuisine
Madam S'ate
840 m American, International
Bostonian Seafood & Grill
1.0 km American, European, Seafood
Ned Kelly's Last Stand
1.3 km American, Australian, Bar
Asian cuisine
Asian cuisine
Tin Lung Heen
50 m Asian, Chinese
Tim's Kitchen (Elements, Hong Kong)
210 m Asian, Chinese
Xia Mian Guan
210 m Asian, Chinese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Ritz-Carlton, Hong Kong from real guests

Overall rating
9.1
Exceptional
From 1340 reviews
9.4Cleanliness
9.4Service
9.3Facilities
Agoda Reviews (616)Booking.com Reviews (724)
Rating via Agoda9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.3
Location9.1
Room comfort and quality9.1
Service9.3
Value for money8.3
High score for Hong Kong
Rating
9+ Exceptional (231)
8-9 Excellent (74)
7-8 Very Good (35)
6-7 Good (19)
<6 Below Expectation (14)
Time of the year
Mar - May (72)
Jun - Aug (103)
Sep - Nov (95)
Dec - Feb (103)
Don't miss out!Popular destination! Properties in Hong Kong are being booked every minute!
All guests (616)
All room types
All languages

Show reviews that mention 

Showing 373 verified guest comments
12345
9.6
Exceptional
Thunj from Thailand
Couple
Deluxe Room, Guest Room, 1 King, Sweeping City View
Stayed 2 nights in February 2019

Great location, Terrific Swimming Pool”

Service was not without a few hiccups, but overall everyone was affable and enthusiastic. Special mention goes to Brian, the Assistant Director of Housekeeping, who went above and beyond to rectify an error not at all of his own making. The facilities and room were terrific.

Reviewed February 20, 2019
10.0
Exceptional
Ocari from Venezuela
Couple
Deluxe Room, Guest Room, 1 King, Sweeping City View
Stayed 1 night in December 2017

The most Perfect night”

Eventhought we only stayed one night to celebrate our honeymoon, ritz carlton and their staff team made it super special. After a romantic dinner we found our hotel room with decorations, chocolates and champagne to celebrate our night. They also surprised us with our favorite wine from their hotel which we tasted in the club. Not only their service but facilities are relaxing and beautiful. My favorites are the pool and the gym with breathtaking views. We will come back for sure

Reviewed December 23, 2017
10.0
Exceptional
PATTAMA from Thailand
Couple
Deluxe Victoria Harbour, Guest room, 1 King, Skyline view
Stayed 1 night in April 2017

Perfect hotel ever.”

We stay at vitoria habour view room, it was perfect view. Staff were very nice, welcome and attentive. It was the best service of 5 stars hotel we ever stay. Location also perfect with shopping mall under hotel.

Reviewed April 20, 2017
10.0
Exceptional
Allison from United Kingdom
Family with teens
Club Deluxe Room, Club level, Guest room, 1 King
Stayed 1 night in April 2016

Amazing stay, loved every minute! ”

Treated myself and my daughter to a staycation for one night here at the Ritz Carlton. We had a club lounge package. The whole experience was amazing. Swimming pool was fabulous. Staff were kind, friendly and very professional. I didn't want to leave! :)

Reviewed April 03, 2016
10.0
Exceptional
MATEE from Thailand
Couple
Deluxe Room, Guest Room, 1 King, Sweeping City View
Stayed 3 nights in March 2016

vERY VERY NICE HOTEL”

his was our first trip to Hong Kong and had heard great things about the Ritz, so decided to splurge on a club level room - were we glad we did! Massive room with amazing harbor views, beautifully decorated with an extremely comfortable bed, and access to one of the best club lounges I have ever been to at a Ritz. The food presentations were delicious, the alcohol served was top shelf, and the service was impeccable. Specifically, Camiel went above and beyond and making sure we had everything we needed and providing information on the city. Highly recommended - will definitely go back!

Reviewed April 02, 2016
9.3
Exceptional
HO from Hong Kong
Couple
Deluxe Victoria Hbr Suite, Club level, 1 Bedroom Suite
Stayed 1 night in December 2015

Amazing staycation”

Club lounge, view, personailized service

It was the first staycation ever in Hong Kong and it was everything beyond my expectation. The club floor was quiet and chill most of the time. Even when it was busier during the afternoon tea time, we were still well taken care of by the staff. Anna, the club manager, was very friendly and helpful during our stay. The view from our room, the club and the pool was breathtaking! Would definitely go back.

Reviewed December 07, 2015
9.7
Exceptional
Gemma from Australia
Couple
Club Deluxe Room, Club level, Guest room, 1 King
Stayed 1 night in July 2014

Favourite hotel, in Favourite city. ”

Veiw, Restaurants, Facilities.

Awesome gym, beautiful rooms, love the executive lounge (other hotels can't compare ). The hotel restaurants hold great standards and quality, the food was all delicious, the sky bar was elegant and the staff accommodating to find our small group a table. Location might seem out of Central, but with the tai availability or a quick metro ride via the adjoining Mall, its really not difficult. Love having the Mall joined by escalators to the hotel lobby. Always want to return to this hotel when visiting Hongkong

Reviewed May 01, 2015
8.3
Excellent
koh from Singapore
Couple
Stayed 1 night in March 2014

Grand hotel with great view”

The service, the grandeur and the view

I have stayed at quite a few ritz and ritz carlton Hong Kong is really wonderful hotel to stay in, everything you would expect from a high quality hotel is found in it. My room has an amazing view of the habour and at 108 floor that to me was worth the room cost. I would recommend it if you are in Hong Kong with your partner/spouse.

Reviewed April 06, 2014
9.3
Exceptional
issaree from Thailand
Couple
Stayed 2 nights in December 2013

Wonderful vacation”

Luxurious room, stunning view, perfect location for shopping

We booked for the grand deluxe room and got the one that faces harbour. The view is super stunning. Staffs are very professional. Ozone bar is also worth trying. Hotel has direct access to Element (the new shopping center) and Kowloon MRT which is very convenient for us to travel around.

Reviewed January 07, 2014
10.0
Exceptional
mawlin from Taiwan
Business traveler
Stayed 1 night in June 2013

nice for business , holiday , release stress ”

clean , good service , nice people

very nice hotel for my business and holiday trip, i also will arrange my business friend come to stay this hotel to enjoy . only i wish i can get the member's for your hotel , so it will be more easy for me to booking even to arrange trip for my business friend .

Reviewed July 01, 2013
10.0
Exceptional
Kerry from United Kingdom
Couple
Stayed 1 night in January 2013

A wonderful location with incredible views.”

We enjoyed the roof-top infinity pool, the level of service provided and the quality of the meals especially.

We stayed in a very spacious Club Deluxe Room on the 115th floor. There were plenty of sofas and window seats to enjoy the views. The bathroom was particularly impressive with a huge rain forrest shower and a big bath tub with a tv screen. We used the infinity-pool at 4pm and were pleasantly suprised to find only 4 other people there. From here, the views over Hong Kong Island are unreal. We had the buffet dinner at Cafe 103 where the quality of the ingredients was matched by the level of service provided by the staff. After dinner we went tothe Ozone Bar where the D.J. managed to provide the music at a level that allowed us to talk and still enjoy it. Do make sure to get up early enough to enjoy the breakfast on the Club Floor with its incredible range of choice and level of quality that you'd expect. We had planned to go for a pre-breakfast swim but the beds are just too comfortable. We stayed one night and left feeling like we'd been there for three. Wonderful.

Reviewed January 30, 2013
9.0
Exceptional
Palit from Thailand
Family with young children
Stayed 2 nights in January 2013

One of the best hotel in Hong Kong”

Great design and service

First time staying at the ritz hotel which proved to be as good as i was expected. The view at this highest hotel in the world was exellent. Breakfast at floor 102 offering good food selection with a ocean view. Hotel staff were very nice and friendly. Facilities such as swimming pool and outdoor jacuzzi at floor 118 are highly recommended. Chinese restaurant that has michilin star at floor 102 was great too.

Reviewed January 09, 2013
9.7
Exceptional
Huang from China
Family with young children
Stayed 2 nights in August 2012

Good location”

Great Sea view

As the hotel located at Kowloon station, not much shopping mall and restaurants.However, as all the hotel rooms was located over 100 floor, the sea view was great. And, the room was big enough and tidy.

Reviewed August 29, 2012
10.0
Exceptional
FU from Taiwan
Solo traveler
Stayed 2 nights in October 2011

The best view + HongKong style service = must go”

Everything

this hotel chages good amount of money but it's the best value around. it has the view of the world and hong kong style efficient and warm service. stay inside. go tothe restaurants, explore tha elements shopping mall. stay in your room and feel like the most fortunate person... worth every penny. you will love your stay. one feature that i appretiated is that they have the decency of not charging internet wired or wireless.

Reviewed October 20, 2011
9.6
Exceptional
Wing from Hong Kong
Couple
Deluxe Victoria Harbor Suite with King Bed, Club Lounge Access
Stayed 1 night in September 2018

Memorable Proposal Experience”

Originally, I had planned to have a proposal in the hotel. Days before that, I had contacted the hotel staff to state my intention, their reply are very helpful. When I first arrived, clerks was very helpful, they helped me to carry 4 luggages, including decorations and flowers, immediately when I got off the taxi. After I arrived the reception floor, a guest relation officer, Jaclyn, approached and assisted me for checking in, once I said my name, she recognized me and knew I was here for my proposal. Therefore, she had suggested to upgrade my room to Premier Executive Suite with a reasonable price for a bigger area for a proposal. I had gladly took the offer, and I will never regret it, the room is very suitable, as the view is breathtaking and the living room is big enough for my proposal. Then I have told my plan to her, since it was going to happen at night, she then referred her colleague, Winky, which is on duty at night, to assist me. Winky is very thoughtful and had participat

Reviewed September 16, 2018
10.0
Exceptional
Chan from China
Couple
Deluxe King Room
Stayed 1 night in April 2019

Amazing”

unforgettable experience with this hotel in HK

Reviewed April 27, 2019
10.0
Exceptional
Felix from Australia
Family with young children
Deluxe Victoria Harbour, Guest room, 1 King, Skyline view
Stayed 1 night in December 2018

Great stay!”

Great service and hotel!

Reviewed December 23, 2018
10.0
Exceptional
CHITRA from India
Group
Deluxe King Room
Stayed 1 night in August 2018

Surely the Best and #1 hotel in Hongkong”

Breathtakingly beautiful views from each place in the hotel room, lounge, swimming pool and rooftop bar Exceptionally comfortable, clean and beautiful rooms. Amazingly helpful and courteous staff right from check in to check out Great drinks at the Ozone bar A must stay at this Hotel.

Reviewed August 10, 2018
10.0
Exceptional
Thu from Vietnam
Solo traveler
Deluxe Room, Guest Room, 1 King, Sweeping City View
Stayed 1 night in April 2018

Impeccable stay on my birthday ”

Thank you Ritz-Carlton and especially the receptionist and Ms. Thao Nguyen (Guest Relation Officer) for a super warm welcome at check-in time, and upgraded my room for my birthday celebration. I was impressed with the professionalism and the kind hospitality here. Heartfelt thanks to the surprise birthday decorations. Will definitely come back and will recommend the stay to my network!

Reviewed April 08, 2018
6.0
paiboon from Thailand
Couple
Deluxe Victoria Harbour, Guest room, 1 King, Skyline view
Stayed 2 nights in December 2017

Overpriced about 100%. Should have cost me half the price I paid”

It’s below my expectation compared to my experience with the Ritz Carlton in Paris. Poor customer handling and trouble shooting . I got locked out and was accused of de-magnetizing the two key cards. Front desk “agents” are not professional at all. I do not feel a five-star guest at all during my two nights’ staycation.

Reviewed December 19, 2017
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  • Exceptional location
  • Temple Street Night Market
  • Kowloon MTR Station is within 0.22 km