The Ritz-Carlton, Hong Kong

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1 Austin Road West, International Commerce Centre,, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China, 852

Highlights

Excellent room comfort & quality

- Guests have rated this property 9.3/10 on room comfort and quality

Loved the room, incredibly spacious.
Great View

- Many guests have praised the view at this property

Mesmerizing view from your room and restaurant.
Sparkling clean

- Guests have rated this property 9.5/10 on cleanliness

Clean and spacious room.
Airport transfer

- Airport transfer available at additional charge. To request, check the...

190 meters to public transportation

190 meters to public transportation - Kowloon MTR Station (Airport Express) is within 190 meters

Facilities

Free Wi-Fi

Pool with view

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Experience luxury at The Ritz-Carlton, Hong Kong, located in vibrant Tsim Sha Tsui. Enjoy stunning skyline views, proximity to shopping and cultural attractions, and exclusive in-room breakfast service. Relax at the breathtaking pool overlooking Victoria Harbour. Each room features safes and refrigerators, with select ones offering exceptional harbor views. Explore landmarks like the Temple Street Night Market (1 km away) and the iconic Hong Kong Skyline (1.5 km). The Ritz-Carlton also offers a diverse breakfast buffet, a modern gym, and a luxurious pool, ideal for two travelers seeking a memorable getaway. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Cleanliness 9.5
Service 9.5
Facilities 9.3
Location 9.2

Based on 3,834 verified reviews

Cleanliness

9.5

Service

9.5

Facilities

9.3

Location

9.2

Room comfort and qua...

9.2

Value for money

8.7

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Nearest transportation options

Kowloon MTR Station (Airport Express) is within 0.17 km

Kowloon MTR Station is within 0.22 km

See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center
Excellent for walking
More details on walking
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There are 35 places in walking distance!

Parking
Available
Walkable places
Sky100 Hong Kong Observation Deck
10 m
Sky 100
10 m
Elements Shopping Mall
140 m
3hreesixty
160 m
Elements Hong Kong
190 m
Popular landmarks
Victoria Harbour
740 m
Tsim Sha Tsui East
1.4 km
Hong Kong Skyline
1.6 km
Victoria Peak (The Peak)
3.7 km
Nan Lian Garden
6.0 km
Closest landmarks
Nursery Park
500 m
High Speed Rail Hong Kong West Kowloon Station
530 m
Sky Corridor
560 m
Austin MTR Station
650 m
Victoria Harbour
740 m

Good to know

Value for money8.7
Location rating9.2
Nearest airportSheung Wan Heliport (HHP)
Distance to airport1.8 km

Rooms available at The Ritz-Carlton, Hong Kong

Exceptional
Room comfort & quality

9.2

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Based on 1478 reviews from verified travelers

Club level, 1 Bedroom Suite, 1 King, Victoria Harbour view, Skyline view
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  • Room size: 73 m²/786 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Premier Executive Suite, Club level, 1 Bedroom Larger Suite, 1 King, Victoria Harbour view
...
  • Room size: 115 m²/1238 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Deluxe Suite, Club level, 1 Bedroom Suite, 1 King, Sea view
...
  • Room size: 73 m²/786 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club level, Deluxe Guest room, 1 King, City view
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club level, Deluxe Guest room, 1 King, Victoria view
...
  • Room size: 50 m²/538 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Club level, Larger Guest room, 1 King, Skyline view, Corner room
...
  • Room size: 65 m²/700 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Club level, Deluxe Guest room, 1 King, South China view, Sea view
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Guest room, 1 King, South China view, Sea view
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Guest room, 1 King, Victoria Harbour view
...
  • Room size: 50 m²/538 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Larger Guest room, 1 King, Corner room
...
  • Room size: 65 m²/700 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Yes! The Ritz-Carlton, Hong Kong features dry cleaning service that is available all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

The Ritz-Carlton, Hong Kong provides facilities that are easily accessible for guests who require additional assistance such as Facilities for disabled guests for all guests lounging at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While remaining at The Ritz-Carlton, Hong Kong, jump start your vacation by exploring the nearest attractions that are within close proximity to the property which include Sky100 Hong Kong Observation Deck, Sky 100, and Elements Shopping Mall.

The Ritz-Carlton, Hong Kong's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

The Ritz-Carlton, Hong Kong's most popular month where verified guests have stayed the most is in December.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified hours may be charged an additional fee.

The Ritz-Carlton, Hong Kong has 5 venues offered at this property and can accommodate up to 500 guests.

Wake up to an excellent continental and buffet breakfast at The Ritz-Carlton, Hong Kong. Guests can enjoy breakfast offered with an additional charge of 470.8 HKD for adults and 228.8 HKD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

More about The Ritz-Carlton, Hong Kong

More about The Ritz-Carlton, Hong Kong

Luxurious Urban Retreat at The Ritz-Carlton, Hong Kong

Perched in the vibrant heart of Hong Kong, The Ritz-Carlton, Hong Kong offers a sophisticated sanctuary for travelers seeking elegance and comfort. Established in 2010, this iconic hotel boasts 312 meticulously designed rooms that blend modern luxury with breathtaking city views. Whether you're arriving from the airport, just a 45-minute journey away, or exploring the bustling city below, you'll find the perfect home away from home here. Guests can enjoy flexible check-in from 3:00 PM and a convenient check-out time until 12:00 PM, ensuring a relaxed and seamless stay. The hotel warmly welcomes families, allowing children aged 1 to 11 to stay free of charge, making it an ideal destination for family adventures. Experience the height of hospitality and style at The Ritz-Carlton, Hong Kong, where every detail is crafted to elevate your stay.

Sophisticated Bar Experience at The Ritz-Carlton, Hong Kong

Discover the epitome of elegance and relaxation at The Ritz-Carlton, Hong Kong's exclusive bar, where refined ambiance meets exceptional service. Whether you're unwinding after a busy day or celebrating a special occasion, the bar offers an extensive selection of expertly crafted cocktails, fine wines, and premium spirits. The stylish decor and panoramic city views create a perfect setting for memorable evenings with friends or loved ones.

Unparalleled Sports Facilities at The Ritz-Carlton, Hong Kong

Discover a world of wellness and fitness at The Ritz-Carlton, Hong Kong, where state-of-the-art sports facilities await you. Dive into ultimate relaxation at the indoor pool, a serene oasis offering a refreshing escape from the bustling city below. Whether you prefer a leisurely swim or an invigorating workout, this stunning facility provides the perfect setting to rejuvenate both body and mind. For those seeking a more intense exercise regimen, The Ritz-Carlton, Hong Kong offers a fully equipped fitness center. Open 24 hours a day, this cutting-edge facility boasts a wide range of modern cardio and strength-training equipment to cater to all fitness levels. Whether you prefer running on the treadmill, cycling on the stationary bike, or lifting weights, you'll find everything you need to maintain your fitness routine. Additionally, The Ritz-Carlton, Hong Kong's 24-hour fitness center provides a haven for fitness enthusiasts. With its comprehensive selection of state-of-the-art equipment and expert trainers on hand, you can take your workout to the next level. From high-intensity interval training to personalized fitness programs, this facility offers endless possibilities to help you achieve your fitness goals. Experience the ultimate in luxury and wellness at The Ritz-Carlton, Hong Kong, where world-class sports facilities await your arrival.

Exceptional Convenience Facilities at The Ritz-Carlton, Hong Kong

Experience unparalleled comfort and personalized service with The Ritz-Carlton, Hong Kong's comprehensive convenience facilities. Guests can enjoy the convenience of 24-hour room service and dedicated room service, ensuring their culinary cravings are always satisfied, day or night. For added security and peace of mind, the hotel offers safety deposit boxes in-room, allowing guests to securely store their valuables. The hotel also features a dedicated concierge team ready to assist with personalized recommendations and arrangements, making every stay seamless and effortless. Guests staying in the executive lounge benefit from exclusive access, providing a tranquil space for relaxation or work with stunning views of the city. Additional amenities such as dry cleaning and daily housekeeping further enhance the guest experience, ensuring comfort, cleanliness, and convenience throughout their stay.

Convenient and Secure Transport Facilities at The Ritz-Carlton, Hong Kong

Guests at The Ritz-Carlton, Hong Kong enjoy the convenience of dedicated valet parking services, ensuring a seamless arrival and departure experience. The hotel's professional valet team provides attentive assistance, allowing guests to relax and focus on their stay without the hassle of parking logistics. For those who prefer to manage their own vehicles, the hotel also offers an onsite car park, providing secure and easy access to your vehicle throughout your visit. Whether arriving by car or leaving on a journey, guests can trust in the hotel's well-maintained parking facilities to meet their needs with utmost convenience and safety.

Luxurious Room Facilities at The Ritz-Carlton, Hong Kong

Indulge in the epitome of luxury and comfort with the exceptional room facilities offered at The Ritz-Carlton, Hong Kong. Each room is meticulously designed to provide an unforgettable stay for guests. Step into a world of relaxation with the air conditioning that ensures a pleasant temperature throughout your stay. Wrap yourself in plush bathrobes after a refreshing shower, and catch up on the latest news with the complimentary daily newspaper. For a cozy night in, enjoy a selection of in-house movies on the state-of-the-art entertainment system. Getting ready for a night out is effortless with the provided hair dryer, allowing you to style your hair with ease. The mini bar is fully stocked with a variety of beverages and snacks, ensuring you have everything you need at your fingertips. Take in the breathtaking views of the city from your private balcony or terrace, and unwind with your favorite shows on the satellite/cable TV. The room also features a refrigerator to keep your drinks and snacks cool, and a range of high-quality toiletries for your convenience. With these exceptional room facilities, The Ritz-Carlton, Hong Kong guarantees a truly luxurious and comfortable stay for its guests.

Exceptional Dining Experience at The Ritz-Carlton, Hong Kong

Indulge in a variety of exquisite dining options at The Ritz-Carlton, Hong Kong, where comfort and convenience are at the forefront. Guests can enjoy the luxury of 24-hour room service, allowing them to savor gourmet meals and snacks at any hour of the day or night, all in the privacy of their own room. Whether craving a midnight snack or a hearty breakfast, the hotel’s attentive service ensures your culinary desires are always met. Start your day with a sumptuous breakfast buffet or a delightful continental breakfast, served in an elegant setting that caters to every taste. For those seeking a more casual experience, the on-site coffee shop provides a perfect spot to relax with freshly brewed coffee and light bites. Daily housekeeping ensures your room remains pristine and inviting, creating a seamless and luxurious stay from morning to night.

Luxurious Room Options at The Ritz-Carlton, Hong Kong

Experience the epitome of comfort and elegance with a diverse range of room types at The Ritz-Carlton, Hong Kong. From the spacious Deluxe Guest Rooms featuring either a King or Double beds with stunning views of Victoria Harbour, City, or South China Sea, to the expansive Deluxe Suites and Premier Executive Suites offering more space and breathtaking vistas, there is an ideal option for every traveler. For those seeking ultimate luxury, the Carlton Suite and the opulent Presidential Suite provide extraordinary living spaces with panoramic views and sophisticated design, perfect for memorable stays. Booking your stay through Agoda ensures you access the best prices available, allowing you to enjoy premium accommodations without the premium cost. The platform offers a hassle-free booking experience, making it easy to select your preferred room type with confidence and convenience. Whether you're planning a romantic getaway, a family holiday, or a luxurious business trip, Agoda helps you secure your ideal room effortlessly, so you can focus on creating unforgettable moments at The Ritz-Carlton, Hong Kong.

Discover the Vibrant Neighborhood of Tsim Sha Tsui

Nestled in the heart of Hong Kong, The Ritz-Carlton offers an unrivaled location in the bustling district of Tsim Sha Tsui. Known for its vibrant energy and rich cultural heritage, Tsim Sha Tsui is a must-visit destination for travelers seeking a truly immersive experience. Immerse yourself in the vibrant atmosphere as you stroll along the famous Nathan Road, lined with an array of luxury boutiques, trendy shops, and bustling markets. Indulge in a shopping spree at the iconic Harbour City Mall, home to over 700 shops and a paradise for fashion enthusiasts. For history buffs, Tsim Sha Tsui offers a treasure trove of cultural landmarks and museums. Visit the Hong Kong Museum of Art, showcasing an impressive collection of Chinese art, or explore the fascinating history of Hong Kong at the Hong Kong Museum of History. After a day of exploration, treat your taste buds to a culinary adventure in Tsim Sha Tsui. From upscale fine dining establishments to local street food stalls, the neighborhood offers a diverse range of dining options to satisfy every palate. With its unbeatable location and endless array of attractions, Tsim Sha Tsui is the perfect base for your Hong Kong adventure. Experience the vibrant energy and immerse yourself in the rich culture of this dynamic neighborhood during your stay at The Ritz-Carlton, Hong Kong.

Traveling to The Ritz-Carlton, Hong Kong from the Nearest Airports

Welcome to The Ritz-Carlton, Hong Kong, a luxurious haven in the heart of Tsim Sha Tsui, Hong Kong. If you're planning a visit to this stunning property, let us guide you on how to reach here from the nearest airports. For travelers arriving at Hong Kong International Airport, there are several convenient transportation options available. The most popular choice is the Airport Express, a fast and efficient train service that connects the airport to the city center. Hop on the train and enjoy a scenic journey while taking in the breathtaking views of Hong Kong's skyline. Get off at Kowloon Station, and from there, it's just a short taxi ride or a pleasant walk to The Ritz-Carlton, Hong Kong. Alternatively, you can also opt for a taxi directly from the airport to the hotel. Taxis are readily available at the designated taxi stands outside the arrival halls. Sit back and relax as you enjoy a comfortable ride to your destination. The journey takes approximately 30 minutes, depending on traffic conditions. If you're arriving at Shenzhen Bao'an International Airport, you can take a cross-border bus or a taxi to reach Hong Kong. The cross-border buses operate at regular intervals and provide a convenient and cost-effective way to travel between the two cities. Once you arrive in Hong Kong, you can follow the same directions as mentioned earlier to reach The Ritz-Carlton, Hong Kong. No matter which airport you arrive at, your journey to The Ritz-Carlton, Hong Kong promises to be an exciting and memorable one. Prepare to be captivated by the stunning views, impeccable service, and luxurious amenities that await you at this exquisite hotel.

Discover the Spectacular Surroundings of The Ritz-Carlton, Hong Kong

Nestled in the heart of Hong Kong, The Ritz-Carlton offers a prime location surrounded by iconic landmarks and attractions. As you step out of the hotel, you will be greeted by the breathtaking Hong Kong Skyline, a mesmerizing display of towering skyscrapers that light up the night sky. This stunning cityscape is best admired from Victoria Harbour, just a short walk away from the hotel. Take a leisurely stroll along the waterfront promenade and soak in the panoramic views of the city's glittering skyline reflected in the tranquil waters. For those interested in history and culture, the Hong Kong Museum of History is a must-visit attraction nearby. Immerse yourself in the rich heritage of Hong Kong as you explore the museum's comprehensive exhibits, showcasing the city's fascinating past. Nature lovers will find solace in the lush greenery of Kowloon Park, situated within walking distance from the hotel. Escape the hustle and bustle of the city and wander through the park's serene gardens, tranquil ponds, and vibrant aviaries. If you're seeking a bird's-eye view of Hong Kong, head to Sky100 Hong Kong Observation Deck. Located in the International Commerce Centre, this observatory offers unparalleled panoramic vistas of the city's skyline and Victoria Harbour. With its unbeatable location, The Ritz-Carlton, Hong Kong provides easy access to the Avenue of the Stars, a waterfront promenade that pays tribute to the stars of Hong Kong's vibrant film industry. Take a leisurely stroll and admire the handprints of your favorite celebrities, while enjoying the stunning views of the city. Whether you're a history buff, a nature enthusiast, or simply in search of breathtaking views, The Ritz-Carlton, Hong Kong's surrounding landmarks and attractions offer a diverse range of experiences to suit every traveler's taste.

Convenient Public Transport Stations near The Ritz-Carlton, Hong Kong

Located in the heart of Hong Kong, The Ritz-Carlton offers easy access to several public transport stations. Just a short walk away, guests will find themselves at Tsim Sha Tsui MTR Station, East Tsim Sha Tsui MTR Station, and Austin MTR Station. These stations provide convenient connections to various parts of the city, making it effortless for guests to explore all that Hong Kong has to offer. For those looking to travel further afield, the High Speed Rail Hong Kong West Kowloon Station is also nearby. This station offers high-speed train services to mainland China, allowing guests to embark on exciting day trips or continue their journey to other cities. Additionally, Lok Ma Chau MTR Station and Kowloon MTR Station are within reach, providing even more options for travelers to navigate the city efficiently. With these well-connected public transport stations in close proximity, guests staying at The Ritz-Carlton, Hong Kong can easily explore the vibrant city of Hong Kong and beyond, ensuring a seamless and convenient travel experience.

A Culinary Paradise at The Ritz-Carlton, Hong Kong

Situated in the heart of Hong Kong, The Ritz-Carlton offers a culinary paradise with a plethora of surrounding restaurants to satisfy every palate. Just steps away from the hotel, guests can indulge in a delightful dining experience at The Peninsula The Lobby, known for its elegant ambiance and delectable international cuisine. For those craving authentic Indian flavors, Sangeetha Vegetarian Restaurant is a must-visit, serving a wide range of vegetarian dishes bursting with aromatic spices. Pici in Tsim Sha Tsui is a popular Italian eatery that promises homemade pasta dishes that are simply irresistible, while N1 Coffee & Co. offers a cozy setting for coffee lovers to enjoy a cup of their favorite brew. For a taste of French cuisine, La Vache! TST is the place to be, known for its mouthwatering steak frites and vibrant atmosphere. Cheung Hing Kee Shanghai Pan Fried Buns is a local favorite, serving up delicious pan-fried buns filled with juicy meat or savory vegetables. Guests seeking a refined dining experience can savor exquisite Cantonese cuisine at Tin Lung Heen, located on the 102nd floor of the hotel. Meat lovers will rejoice at Wooloomooloo Prime, known for its premium steaks and breathtaking views of the city. Branto offers a delightful fusion of Indian and Chinese flavors, while Above & Beyond presents a sophisticated setting for guests to enjoy traditional Cantonese dishes with a modern twist. With such an array of dining options, guests at The Ritz-Carlton, Hong Kong are sure to embark on a culinary journey like no other.

Unparalleled Shopping Experiences

Situated in the heart of Hong Kong, The Ritz-Carlton offers guests a myriad of shopping options just steps away from its doorstep. Fashion-forward travelers will delight in the proximity to renowned shopping landmarks such as I.T and K11, where they can browse through a curated selection of high-end designer brands. For those looking for unique and one-of-a-kind items, a visit to Bizet European Leather Crafting is a must, offering exquisite handmade leather goods. Premier Jewellery and Silvercord are perfect destinations for jewelry enthusiasts, showcasing stunning pieces that are sure to dazzle. And for tech-savvy individuals, the Canon Showroom at Canon Image2 is a haven, displaying the latest cutting-edge camera equipment. Whether you're in search of trendy fashion, luxury accessories, or the perfect piece of jewelry, The Ritz-Carlton, Hong Kong's surrounding shopping landmarks offer unparalleled shopping experiences for every discerning traveler.

Luxury at a Premium: The Ritz-Carlton, Hong Kong's Average Room Price Compared to the City Average

Indulge in opulence and sophistication at The Ritz-Carlton, Hong Kong, where luxury comes at a premium. With an average room price of $695, this iconic hotel offers an unparalleled experience in the heart of Hong Kong. Compared to the city average of $162, The Ritz-Carlton, Hong Kong sets itself apart as a pinnacle of exclusivity. From the moment you step into the grand lobby, you'll be greeted by impeccable service, elegant decor, and breathtaking views of the city skyline. Each room is meticulously designed to provide the utmost comfort and style, featuring plush furnishings, state-of-the-art amenities, and panoramic windows that showcase the vibrant city below. While the price may be higher than the city average, The Ritz-Carlton, Hong Kong offers an unrivaled level of luxury and sophistication that is worth every penny. Whether you're a discerning traveler seeking a memorable stay or a business executive in need of a prestigious venue for meetings and events, this hotel promises an unforgettable experience that will exceed your expectations. Indulge in the epitome of luxury at The Ritz-Carlton, Hong Kong, where every moment is a testament to refined living.

Exceptional Service and Clean, Comfortable Rooms

The Ritz-Carlton, Hong Kong has received glowing reviews from satisfied customers who praise the exceptional service provided by the staff. Guests have described the staff as helpful, friendly, and warm, ensuring a memorable stay. The hotel is known for its cleanliness and nice ambiance, with guests appreciating the clean and well-maintained rooms. The comfortable and quiet rooms provide a relaxing retreat for guests. The hotel's commitment to excellent customer service is evident through its well-trained staff, who go above and beyond to cater to guests' needs. With its exceptional service and clean, comfortable rooms, The Ritz-Carlton, Hong Kong is the perfect choice for a memorable stay in Hong Kong.

Luxury and Excellence at The Ritz-Carlton, Hong Kong

Step into a world of luxury and excellence at The Ritz-Carlton, Hong Kong, where every aspect of your stay is designed to exceed your expectations. With an impressive overall rating of 9.1, this hotel is a true gem in the heart of Hong Kong. From the moment you enter the grand lobby, you will be greeted by attentive and friendly staff who are dedicated to providing exceptional service. One of the standout features of The Ritz-Carlton, Hong Kong is its impeccable staff performance, which has earned a remarkable rating of 9.4. The hotel's team goes above and beyond to ensure that every guest feels welcomed and valued. Whether it's a warm greeting upon arrival, personalized recommendations for exploring the city, or prompt assistance with any request, the staff at The Ritz-Carlton, Hong Kong consistently delivers a level of service that leaves a lasting impression. In addition to the exceptional staff, the hotel boasts impressive facilities that have garnered a rating of 9.2. From the stunning infinity pool on the 118th floor, offering breathtaking views of the city skyline, to the state-of-the-art fitness center and luxurious spa, The Ritz-Carlton, Hong Kong leaves no stone unturned when it comes to providing guests with an unforgettable experience. The attention to detail and commitment to excellence are evident in every aspect of the hotel's facilities, ensuring that guests have everything they need for a truly indulgent stay.

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Amenities and facilities

Exceptional9.3

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • Japanese
Family
  • Children's books and toys
Accessibility
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Gym/fitness
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Full american breakfast
  • Happy hour
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [on-site]
  • Valet parking

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Full English/Irish
Restaurants on site
Tin Lung Heen
  • Cuisine: Chinese, Cantonese
The Lounge & Bar
  • Cuisine: International
Café 103
  • Cuisine: International
Ozone
  • Cuisine: International, Japanese, Sushi
Tosca di Angelo
  • Cuisine: Italian

Location

1 Austin Road West, International Commerce Centre,, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China, 852

Exceptional9.2

Location

Airports
  • Sheung Wan Heliport (HHP)
    1.8 km
  • Hong Kong International Airport (HKG)
    24.9 km 31 min drive
Public transportation
  • Kowloon MTR Station (Airport Express)
    170 m 1 min walk
  • Kowloon MTR Station
    220 m 4 min walk
Hospital or clinic
  • Wing Hing Dispensary
    1.0 km
Shopping
  • Ladies Market
    2.0 km
Convenience store
  • 7 Eleven
    810 m 6 min drive
Cash withdrawal
  • ATM
    180 m 3 min walk

What's nearby

Popular landmarks
  • Victoria Harbour
    740 m
  • Tsim Sha Tsui East
    1.4 km
  • Hong Kong Skyline
    1.6 km
  • Victoria Peak (The Peak)
    3.7 km
  • Nan Lian Garden
    6.0 km
  • Ocean Park Thrill Mountain
    7.7 km
  • Hong Kong Disneyland
    12.3 km
  • Lantau Island
    22.9 km
  • Tian Tan Buddha (Big Buddha)
    26.8 km
  • Ngong Ping 360
    27.1 km
Nearby landmarks
  • Sky100 Hong Kong Observation Deck
    10 m
  • Sky 100
    10 m
  • Elements Shopping Mall
    140 m
  • 3hreesixty
    160 m
  • Kowloon MTR Station (Airport Express)
    170 m
  • Elements Hong Kong
    190 m
  • Elements
    220 m
  • Kowloon MTR Station
    220 m
  • The Cullinan
    260 m
  • ThreeSixty
    290 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Guests are strictly not allowed to smoke outside the property's designated smoking areas.
  • Advance Purchase booking is non-refundable and requires full prepayment. The credit card used for payment at the time of booking needs to be shown upon check-in. For further queries, please contact the property directly.
  • No Pets allowed in hotel area
  • In accordance with the guidelines outlined in the draft amendment to the Product Eco-responsibility Ordinance of 2023, Hong Kong hotels will no longer offer complimentary disposable plastic products to guests. For specific inquiries, please consult the official website of the hotel.
  • Starting from 1 January 2025, Hong Kong will reinstate the Hotel Accommodation Tax (HAT) at a rate of 3%, based on the room rate provided by the property. This may affect your total accommodation costs. We recommend you read the Hotel Accommodation Tax details before booking. For more information, please visit the Hong Kong Inland Revenue Department website (https://www.ird.gov.hk/eng/faq/hatq.htm). "
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from12:00
  • Check-in until23:59
Getting around
  • Travel time to airport (minutes)45
  • Airport transfer fee1400 HKD
Extras
  • Breakfast charge (unless included in room price)470.8 HKD
The property
  • Year property opened2010
  • Number of floors16
  • Room voltage220
  • Non-smoking rooms/floorsyes
  • Number of restaurants5
  • Number of bars/lounges3
Parking
  • Daily parking fee800 HKD

Reviews of The Ritz-Carlton, Hong Kong from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 10
  • 10
  • 9.6
  • 8.8
  • 10
  • 10
  • 10
  • 9.6
  • 8.8

Most recent

  • Cleanliness score 9.5 out of 10 and is a high score in Hong Kong
    Cleanliness9.5
  • Service score 9.5 out of 10 and is a high score in Hong Kong
    Service9.5
  • Facilities score 9.3 out of 10 and is a high score in Hong Kong
    Facilities9.3
  • Location score 9.2 out of 10 and is a high score in Hong Kong
    Location9.2
  • Room comfort and quality score 9.2 out of 10 and is a high score in Hong Kong
    Room comfort and quality9.2
  • Value for money score 8.7 out of 10 and is a high score in Hong Kong
    Value for money8.7
High score for Hong Kong

Rating

9+ Exceptional (391)
8-9 Excellent (81)
7-8 Very Good (45)
6-7 Good (20)
<6 Below Expectation (17)

Review summary

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Guests love the stunning views of Victoria Harbour and Kowloon City from the hotel. The friendly staff provide excellent service, ensuring a comfortable and enjoyable stay. The prime location offers easy access to shopping malls, Victoria Harbour, and other landmarks. The spacious and clean rooms offer a comfortable stay, and the breakfast buffet provides diverse food choices. The hotel's well-equipped swimming pool and gym, along with professional staff, enhance the stay experience.

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Show reviews that mention 

Service

Mentioned in 30 reviews
sentiment-positive-indicator
96% Positive
sentiment-negative-indicator
3% Unfavourable

Room view

Mentioned in 26 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Location

Mentioned in 13 reviews
sentiment-positive-indicator
100% Positive

Check in

Mentioned in 9 reviews
sentiment-positive-indicator
77% Positive
sentiment-negative-indicator
22% Unfavourable

Pool

Mentioned in 7 reviews
sentiment-positive-indicator
100% Positive

Restaurant options

Mentioned in 7 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Cleanliness

Mentioned in 5 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
20% Unfavourable

Room size

Mentioned in 4 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Atmosphere

Mentioned in 3 reviews
sentiment-positive-indicator
100% Positive
Showing 554 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    RIKO from Japan
    Couple
    Deluxe Guest room, 2 Double, City view
    Stayed 1 night in July 2025

    “It was an excessively luxurious stay.”

    My husband and I stayed here this time. Since it was my husband's first trip abroad, we decided to splurge and chose this hotel. At check-in, they recommended an upgrade to a room with a nice view for 800 HKD, but we declined. When we arrived in our room, my husband and I were deeply moved by the view of Hong Kong outside the window. We had seen the night views of Nagasaki, Hokkaido, and Kobe in Japan, but the night view of Hong Kong was overwhelmingly beautiful in comparison. We also enjoyed the night view from Victoria Peak before arriving at the hotel, but that too was far surpassed by the stunning night view from our room. Although we had the lowest grade room this time, I don't think an upgrade was necessary. The view from the room was the best, but the gym was also good. We went during the weekday evening, and there were few people, allowing us to exercise to our hearts' content. The locker room also had a passcode for each locker, and there were private showers. The hairdryer was a Dyson. Afterward, we went to our intended destination, Ozone, and enjoyed the night view while drinking. We found out that guests could sit in the sofa seats (which usually incur a fee, equivalent to about 150,000 yen), which have a great view of the night scenery, for free, and we were very happy about that surprise. However, since the table was a bit far from the window where the night view could be seen, for those who want to drink while looking at the night view or take pictures combining drinks and the view, the counter seats might be a better option. This was my first time having such a wonderful hotel stay, and my husband was also very impressed. However, there weren't many types of hotel original goods to buy as souvenirs (there were logo tote bags and packaged tea, but no cookies), which was a weak point compared to other luxury hotels in Hong Kong. Still, the night view and activities visible from the room are unique and exceptional. I can confidently recommend it. If I have the opportunity to come to Hong Kong again in the future, I will definitely use it again.

    Reviewed July 22, 2025
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    Dear RIKO, Thank you for your kind review of The Ritz-Carlton, Hong Kong. It is wonderful to hear about your extravagant stay with us. The experience you shared is truly captivating, and I am glad both you and your husband had a memorable time. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valued guests. Rest assured, your compliments have been shared with the team. We look forward to welcoming you back soon. Yours Sincerely, Anas Bencheqroun General Manager The Ritz-Carlton, Hong Kong

    Responded July 24, 2025
    The Ritz-Carlton, Hong Kong
  2. 10.0
    Exceptional
    稔教 from Japan
    Family with teens
    Club level, 1 Bedroom Suite, 1 King, Victoria Harbour view, Skyline view
    Stayed 3 nights in August 2025

    “View”

    The view from the room is amazing. The staff are very kind, and I was able to have a very comfortable stay. Most importantly, there are Japanese staff, so I felt at ease. My family requested to have the room decorated with balloons for my celebration, and they also provided a cake and fruits. Thank you very much. Additionally, the direct connection to the shopping mall and the train makes it very convenient. It’s one of the hotels I want to stay at again. I look forward to it next time.

    Reviewed August 17, 2025
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  3. 10.0
    Exceptional
    Sunghyun from South Korea
    Couple
    Deluxe Guest room, 1 King, Victoria Harbour view
    Stayed 1 night in September 2025

    “Overwhelming scale, harbor view is a must.”

    I was amazed by the overwhelming scale. I think it's one of the top-class hotels in the world. The view of Hong Kong harbor from the incredible high floors was the best, and the restaurant was also good. The Michelin 2-star restaurant had reasonable prices, and although the breakfast menu wasn’t very diverse, the view was fantastic, so definitely give it a try.. It was an amazing experience starting from the first day of our honeymoon, and it connects to Kowloon Station and IFC Mall, so we got here quickly from Hong Kong airport via the high-speed train? Was it 2 or 3 stops, about 20 minutes? The location is excellent, and I was impressed by the overwhelming scale and service! Although it’s expensive, there are no alternatives, and it’s definitely worth visiting for a special occasion. I also looked at the sea view direction from the restaurant, and the view difference is quite significant. Personally, if you're coming to the Ritz-Carlton, I recommend the harbor view line even if it's more expensive.

    Reviewed October 06, 2025
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  4. 10.0
    Exceptional
    KENICHI from Japan
    Family with young children
    Club level, Deluxe Guest room, 1 King, City view
    Stayed 1 night in August 2024

    “I recommend the club lounge!”

    I am very satisfied. I want to stay at the Ritz-Carlton Hong Kong for my next trip to Hong Kong as well. I accidentally left my iPhone in the taxi while returning to the hotel from sightseeing, but the staff were very kind and helpful. I was able to retrieve my iPhone, which I had given up on, and I felt that choosing the Ritz-Carlton was truly the right decision because of their responsiveness. The harbor view from the room is also recommended, as well as the view from the club lounge. The service in the club lounge is very courteous and pleasant. I would love to go back to Hong Kong just to stay at this hotel again. I have stayed at other five-star hotels in Hong Kong several times, but I highly recommend the Ritz-Carlton.

    Reviewed August 19, 2024
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    Dear KENCHI, Thank you for your lovely review of your recent stay with us. It is heartening to know that our Ladies and Gentlemen were able to assist you in recovering your phone. Their responsiveness truly reflects our commitment to exceptional service, and I am grateful that we could turn what seemed like a lost cause into a positive outcome for you. I am also pleased to hear that you enjoyed the stunning view from your room and the Club Lounge. Our team takes great pride in providing polite and attentive service, ensuring that every moment of your stay is comfortable and memorable. Our Ladies and Gentlemen pledge to provide the finest personal service and facilities for our guests, who will always enjoy a warm, relaxed, yet refined ambience. Rest assured, your kind words have been shared with the team. We look forward to welcoming you back soon. Yours sincerely, Anas Bencheqroun General Manager The Ritz-Carlton, Hong Kong

    Responded August 30, 2024
    The Ritz-Carlton, Hong Kong
  5. 10.0
    Exceptional
    Jeff from Taiwan
    Couple
    Deluxe Guest Room, Guest room, 1 King, City view
    Stayed 3 nights in November 2025

    “Family trip”

    Great view and clean room. Wonderful service and friendly staffs.

    Reviewed January 15, 2026
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