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The Ritz-Carlton, Hong Kong
The Ritz-Carlton, Hong Kong
The Ritz-Carlton, Hong Kong
The Ritz-Carlton, Hong Kong
The Ritz-Carlton, Hong Kong
The Ritz-Carlton, Hong Kong
The Ritz-Carlton, Hong Kong

Removed from saved list

9.1

Exceptional

2,092 reviews

2,092 reviews

View23
Housekeeping5
Swimming Pool4

Very good service in short.

Ma
- Jan 11, 2022
See map

9

Exceptional

Location rating score

Exceptional location - 370 meters from city center
Excellent for walking
Parking
Available
Walkable places
Sky100 Hong Kong Observation Deck

10 m

Elements Shopping Mall

140 m

3hreesixty

160 m

Elements Hong Kong

190 m

ThreeSixty

290 m

Popular landmarks
Victoria Harbour

740 m

Tsim Sha Tsui East

1.4 km

Hong Kong Skyline

1.6 km

Victoria Peak (The Peak)

3.7 km

Nan Lian Garden

6.0 km

Closest landmarks
Nursery Park

500 m

Sky Corridor

560 m

Austin MTR Station

650 m

Victoria Harbour

740 m

Bus only

770 m

The Ritz-Carlton, Hong Kong

1 Austin Road West, International Commerce Centre,, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China, 852 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tsim Sha Tsui part of Hong Kong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

240 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money8.3
Location rating9.0
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport24.9 km

Rooms available at The Ritz-Carlton, Hong Kong

Exceptional
Room comfort & quality

9.1

Deluxe Suite, Club level, 1 Bedroom Suite, 1 King, City view
...
  • Room size: 73 m²/786 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Victoria Harbour, Guest room, 1 King, Skyline view
...
  • Room size: 50 m²/538 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Club Deluxe Victoria Hbr, Club level, Guest room, 1 King
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Victoria Harbour, Larger Guest room, 1 King
...
  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Club Grand Victoria Hbr, Club level, Larger Guest room
...
  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Deluxe Victoria Hbr Suite, Club level, 1 Bedroom Suite
...
  • Room size: 73 m²/786 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Grand Seaview Room, Larger Guest room, 1 King, Skyline view
...
  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Club Grand Seaview Room, Club level, Larger Guest room
...
  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Premier Executive Suite, Club level, 1 Bedroom Larger Suite
...
  • Room size: 115 m²/1238 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest Room, 1 King, Sweeping City View
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Ritz-Carlton, Hong Kong?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Ritz-Carlton, Hong Kong?

The Ritz-Carlton, Hong Kong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1100 HKD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Ritz-Carlton, Hong Kong has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 800 HKD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange taxi service.

Is breakfast offered at The Ritz-Carlton, Hong Kong?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at The Ritz-Carlton, Hong Kong. A selection of food types including western, full american and asian breakfast options is available for guests. There's an additional charge of 393.8 HKD for adults and 203.5 HKD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Ritz-Carlton, Hong Kong?

The Ritz-Carlton, Hong Kong features 6 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at The Ritz-Carlton, Hong Kong?

Your special occasion or event can be hosted at one of the 5 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Ritz-Carlton, Hong Kong. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at The Ritz-Carlton, Hong Kong?

On-site venues and convenient event services make The Ritz-Carlton, Hong Kong an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 500 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Ritz-Carlton, Hong Kong?

The Ritz-Carlton, Hong Kong does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Ritz-Carlton, Hong Kong?

The closest train, metro, or bus station is Kowloon MTR Station, 220 m away from The Ritz-Carlton, Hong Kong.

What restaurants are nearby The Ritz-Carlton, Hong Kong?

The Ritz-Carlton, Hong Kong is located in Tsim Sha Tsui, famous for good restaurants such as Ozone Bar at The Ritz-Carlton, Hong Kong, Tosca and Tin Lung Heen.

What popular shopping places are close to The Ritz-Carlton, Hong Kong?

Shopping options in The Ritz-Carlton, Hong Kong’s Tsim Sha Tsui neighborhood include Harbour City, Elements Shopping Mall and 3hreesixty.

What are popular attractions near The Ritz-Carlton, Hong Kong?

The Ritz-Carlton, Hong Kong is located in Tsim Sha Tsui area, which is famous for attractions such as Hong Kong Skyline, Tsim Sha Tsui East and Hong Kong Museum of History.

What popular natural sightseeing spots are close to The Ritz-Carlton, Hong Kong?

The Ritz-Carlton, Hong Kong is located within Tsim Sha Tsui, which makes it conveniently close to natural sights including YMCA Climbing Wall and DukLing.

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Explore the neighborhood

What people love about The Ritz-Carlton, Hong Kong

  • 10

    Exceptional

    "Very good service in short."

    Ma

    |

    January 11, 2022

  • 10

    Exceptional

    "Great complimentary surprises and great room too."

    Ma

    |

    January 11, 2022

  • 10

    Exceptional
    Staff 

    "Really nice and helpful, excellent!"

    Tin

    |

    December 25, 2021

Overall rating:

9.1

Exceptional
2,092 reviews
Cleanliness
9.4
Facilities
9.2
Location
9.0
Read all reviews >
What travelers say they love:
Nice view, well trained staff and good customer service.
King from Hong Kong SAR, China
Couple
More about The Ritz-Carlton, Hong Kong

More about The Ritz-Carlton, Hong Kong

The Ritz-Carlton, Hong Kong

Take advantage of the many attractions Hong Kong has to offer with a stay at The Ritz-Carlton, Hong Kong. Experience the joy of multiple options for activities at this convenient location! The Ritz-Carlton, Hong Kong is a perfect starting point for numerous sightseeing and tourist choices, with a location just 3.7 km from the Victoria Peak (The Peak).
Have a hassle-free trip while enjoying the services and amenities offered by The Ritz-Carlton, Hong Kong. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by The Ritz-Carlton, Hong Kong makes it easy to plan your day trips, sightseeing, and more around Hong Kong.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at The Ritz-Carlton, Hong Kong thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at The Ritz-Carlton, Hong Kong from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at The Ritz-Carlton, Hong Kong begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're selective about eating, don't worry! The Ritz-Carlton, Hong Kong has a selection of cuisine types including kosher and halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar and nightclub.
Recreational facilities at The Ritz-Carlton, Hong Kong are designed for escape and relaxation. End your days in total relaxation with a visit to the massage, located right at the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's library, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.

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Amenities and facilities
Exceptional
Facilities

9.2

Most talked about facilities

View

18 mentions

Swimming Pool

15 mentions

Food & Dining

6 mentions

Breakfast

6 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Czech
  • Dutch
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Nepali
  • Russian
  • Spanish
  • Swedish
  • Thai

Accessibility

  • Accessibility for all meeting spaces
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Access some room by interior corridor
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • Roll-in shower in some rooms
  • Room and suites access through exterior corridor
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Spa
  • Swimming pool [indoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids facilities
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Ironing facilities
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Full English/Irish
Restaurants on site

Tin Lung Heen

  • Cuisine: Chinese, Cantonese

The Lounge & Bar

  • Cuisine: International

Café 103

  • Cuisine: International

Ozone

  • Cuisine: International, Japanese, Sushi

Tosca di Angelo

  • Cuisine: Italian
Location
1 Austin Road West, International Commerce Centre,, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China, 852
Exceptional
Location

9

Airports

  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    24.9 km 31 min drive
  • Shenzhen Bao'an International Airport (SZX) - China
    51.4 km

Public transportation

  • Kowloon MTR Station
    220 m 4 min walk
  • High Speed Rail Hong Kong West Kowloon Station
    530 m

Hospital or clinic

  • Wing Hing Dispensary
    1.0 km

Shopping

  • Ladies Market
    2.0 km

Convenience store

  • 7 Eleven
    810 m 6 min drive

Cash withdrawal

  • ATM
    180 m 3 min walk
What's nearby

Popular landmarks

  • Victoria Harbour
    740 m
  • Tsim Sha Tsui East
    1.4 km
  • Hong Kong Skyline
    1.6 km
  • Victoria Peak (The Peak)
    3.7 km
  • Nan Lian Garden
    6.0 km
  • Ocean Park Thrill Mountain
    7.7 km
  • Hong Kong Disneyland
    12.3 km
  • Lantau Island
    22.9 km
  • Ngong Ping 360
    22.9 km
  • Tian Tan Buddha (Big Buddha)
    26.8 km

Nearby landmarks

  • Sky100 Hong Kong Observation Deck
    10 m
  • Elements Shopping Mall
    140 m
  • 3hreesixty
    160 m
  • Elements Hong Kong
    190 m
  • Kowloon MTR Station
    220 m
  • ThreeSixty
    290 m
  • Ice Rink (Elements Mall)
    300 m
  • Nursery Park
    500 m
  • High Speed Rail Hong Kong West Kowloon Station
    530 m
  • Sky Corridor
    560 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Guests are strictly not allowed to smoke outside the property's designated smoking areas.
  • Advance Purchase booking is non-refundable and requires full prepayment. The credit card used for payment at the time of booking needs to be shown upon check-in. For further queries, please contact the property directly.
  • No Pets allowed in hotel area
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:59
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee1100 HKD
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)393.8 HKD

The property

  • Local Tax ID/ Rental LicenseHKD
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges3
  • Number of floors16
  • Number of restaurants6
  • Number of rooms 312
  • Room voltage220
  • Year property opened2010

Parking

  • Daily parking fee800 HKD

Reviews of The Ritz-Carlton, Hong Kong from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.4
Facilities9.2
Location9.0
Room comfort and quality9.1
Service9.3
Value for money8.3
High score for Hong Kong
Rating
9+ Exceptional (275)
8-9 Excellent (81)
7-8 Very Good (39)
6-7 Good (21)
<6 Below Expectation (17)
Time of the year
Mar - May (82)
Jun - Aug (112)
Sep - Nov (120)
Dec - Feb (119)
All guests (897)
All room types
All languages

Show reviews that mention 

Showing 433 verified guest comments
12345
9.3
Exceptional
Sutandy from Indonesia
Family with teens
Stayed 5 nights in December 2011

Best View”

Highest Hotel in the world

I was lucky to have the room upgraded to the better-view room. ritz carlton hong kong is the highest hotel in the world so far. with the highest bar on top of the building called ozone. you can get the best view of the city. the service was perfect and location was great because it is connected to a mall and train station.

Reviewed January 28, 2012

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9.7
Exceptional
Elena from Russia
Couple
Stayed 1 night in April 2012

Lovely hotel and great service”

Big rooms, nice location

We stayed one night in this hotel. There is a good balance between value of money and the level of services. There are nice restauratnts just in the hotel. There is a huge shopping gallery in the same building where the hotel is located. We strictly recommend to stay in Ritz Carlton Hong Kong

Reviewed May 03, 2012

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10.0
Exceptional
Tan from Singapore
Family with young children
Deluxe Room, Guest Room, 1 King, Sweeping City View
Stayed 1 night in March 2017

Excellent service. Would be back again ”

The hotel is amazing. The lobby is located at the 103th floor and they have a great view. My room had a great view and it was so nice to just chill and look at the Harbour view of Hong Kong. The guest service Lalita was great and even arranged for a kids bathrobe in pink for my Daughter. When we got back, the turn down service had a personalised note and we had chocolates. they even added little baby slippers beside the bed! Love love love it. The hotel is right near Kowloon station so it was easy to head back to the airport via airport express. Will definitely be back at the Ritz Hong Kong

Reviewed April 02, 2017

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10.0
Exceptional
MATEE from Thailand
Couple
Deluxe Room, Guest Room, 1 King, Sweeping City View
Stayed 3 nights in March 2016

vERY VERY NICE HOTEL”

his was our first trip to Hong Kong and had heard great things about the Ritz, so decided to splurge on a club level room - were we glad we did! Massive room with amazing harbor views, beautifully decorated with an extremely comfortable bed, and access to one of the best club lounges I have ever been to at a Ritz. The food presentations were delicious, the alcohol served was top shelf, and the service was impeccable. Specifically, Camiel went above and beyond and making sure we had everything we needed and providing information on the city. Highly recommended - will definitely go back!

Reviewed April 02, 2016

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10.0
Exceptional
Morne from Hong Kong SAR, China
Couple
Deluxe Room, Guest Room, 1 King, Sweeping City View
Stayed 1 night in October 2020

Staycation! ”

My wife and I had a wonderful staycation at the Ritz Carlton in Hong Kong. The location is great and close to MTR Station, bars, restaurants and Elements shopping center! The hotel is clean and the service is of a high standard! We had a wonderful time and will return in the near future!

Reviewed October 04, 2020

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8.3
Excellent
koh from Singapore
Couple
Stayed 1 night in March 2014

Grand hotel with great view”

The service, the grandeur and the view

I have stayed at quite a few ritz and ritz carlton Hong Kong is really wonderful hotel to stay in, everything you would expect from a high quality hotel is found in it. My room has an amazing view of the habour and at 108 floor that to me was worth the room cost. I would recommend it if you are in Hong Kong with your partner/spouse.

Reviewed April 06, 2014

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8.7
Excellent
reggie from United States
Couple
Stayed 1 night in June 2013

Great view/room, excellent service/staff.”

view, luxury, service

Stay was wonderful, not my first at this Ritz. Very high floor, great view. Tosca has gotten worse, but breakfast has gotten better. Fitness center and pool aren't bad, but could be better ala W Hotel and other open air pools. Great for both business and pleasure. Public transportation and shopping available, but Austin/Jordan isn't really centrally located, walkable to Tsim Sha Tsui. Agoda wasn't that nice to work with though.

Reviewed July 15, 2013

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9.7
Exceptional
Anthony from United Kingdom
Couple
Deluxe Room, Guest Room, 1 King, Sweeping City View
Stayed 5 nights in October 2015

The best Hotel”

STANDARD / FOOD/ COMFORT

This is the best Hotel we have stayed in , as always you get what you pay for, and you certainly get the full treatment at the Ritz-Carlton Hong Kong.

Reviewed October 10, 2015

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9.3
Exceptional
Jawaharlal from India
Couple
Stayed 1 night in January 2013

Great Experience”

Hospitality and friendliness of the staff.

right from the moment we checked in we were treated like vips. the staff was very friendly. the room given to us on the 112 floor with a view of the harbor was great. we have just one point that the hotel may like to look into. the window drapes were either fully open or fully shut using the open / close button on the console next to the bed. we wanted to keep it partially open to allow some light to come in. i'm sure the modification can be done. food for thought. thanks to the ritz carlton team for our comfortable stay. we look forward to another stay in the near future.

Reviewed January 22, 2013

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10.0
Exceptional
Ocari from Venezuela
Couple
Deluxe Room, Guest Room, 1 King, Sweeping City View
Stayed 1 night in December 2017

The most Perfect night”

Eventhought we only stayed one night to celebrate our honeymoon, ritz carlton and their staff team made it super special. After a romantic dinner we found our hotel room with decorations, chocolates and champagne to celebrate our night. They also surprised us with our favorite wine from their hotel which we tasted in the club. Not only their service but facilities are relaxing and beautiful. My favorites are the pool and the gym with breathtaking views. We will come back for sure

Reviewed December 23, 2017

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9.7
Exceptional
Lai from Malaysia
Family with young children
Stayed 1 night in October 2012

one of my favourite hotel to stay in Hong Kong ”

almost perfect :-)

truly enjoy our staying in Ritz Carlton Hong Kong. Lovely room and staff very helpful and friendly. Nice view! Look forward to stay there again.

Reviewed November 08, 2012

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10.0
Exceptional
Thu from Vietnam
Solo traveler
Deluxe Room, Guest Room, 1 King, Sweeping City View
Stayed 1 night in April 2018

Impeccable stay on my birthday ”

Thank you Ritz-Carlton and especially the receptionist and Ms. Thao Nguyen (Guest Relation Officer) for a super warm welcome at check-in time, and upgraded my room for my birthday celebration. I was impressed with the professionalism and the kind hospitality here. Heartfelt thanks to the surprise birthday decorations. Will definitely come back and will recommend the stay to my network!

Reviewed April 08, 2018

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9.7
Exceptional
Nuthavooth from Germany
Business traveler
Stayed 2 nights in August 2014

Best hotel in Hong Kong”

View Room & Service

Very Nice hotel and Nice room.The best service in Hong Kong for me Even Peninsula can't bit it. Thing to improve is the Brackfast it isn't good for 5 star hotel .And it to cloddy in the Life. Since it have only 4 lift. And to many PP come to visit hotel. Best view from my room 110 floor I paid a UPGRADE to a Suite to got a very Nice view of Hong kong . This is a Nice place in Kowloon to see hong kong view.

Reviewed August 16, 2014

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10.0
Exceptional
Kerry from United Kingdom
Couple
Stayed 1 night in January 2013

A wonderful location with incredible views.”

We enjoyed the roof-top infinity pool, the level of service provided and the quality of the meals especially.

We stayed in a very spacious Club Deluxe Room on the 115th floor. There were plenty of sofas and window seats to enjoy the views. The bathroom was particularly impressive with a huge rain forrest shower and a big bath tub with a tv screen. We used the infinity-pool at 4pm and were pleasantly suprised to find only 4 other people there. From here, the views over Hong Kong Island are unreal. We had the buffet dinner at Cafe 103 where the quality of the ingredients was matched by the level of service provided by the staff. After dinner we went tothe Ozone Bar where the D.J. managed to provide the music at a level that allowed us to talk and still enjoy it. Do make sure to get up early enough to enjoy the breakfast on the Club Floor with its incredible range of choice and level of quality that you'd expect. We had planned to go for a pre-breakfast swim but the beds are just too comfortable. We stayed one night and left feeling like we'd been there for three. Wonderful.

Reviewed January 30, 2013

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10.0
Exceptional
Josephine from Philippines
Family with teens
Deluxe Victoria Harbour, Guest room, 1 King, Skyline view
Stayed 2 nights in August 2013

Luxurious, pampered and so very chic”

The attentiveness of our personal concierge, luxurious cars and the best view in Hong Kong!

My family so loved The Ritz Carlton from the amazing views to the attentive staff as well as the rooms! The accessibility to Elements mall and PPublic transportation made our stay easier. Our only regret is that we stayed too short a time. An experience that one must have!

Reviewed August 23, 2013

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10.0
Exceptional
FU from Taiwan
Solo traveler
Stayed 2 nights in October 2011

The best view + HongKong style service = must go”

Everything

this hotel chages good amount of money but it's the best value around. it has the view of the world and hong kong style efficient and warm service. stay inside. go tothe restaurants, explore tha elements shopping mall. stay in your room and feel like the most fortunate person... worth every penny. you will love your stay. one feature that i appretiated is that they have the decency of not charging internet wired or wireless.

Reviewed October 20, 2011

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10.0
Exceptional
Allison from United Kingdom
Family with teens
Club Deluxe Room, Club level, Guest room, 1 King
Stayed 1 night in April 2016

Amazing stay, loved every minute! ”

Treated myself and my daughter to a staycation for one night here at the Ritz Carlton. We had a club lounge package. The whole experience was amazing. Swimming pool was fabulous. Staff were kind, friendly and very professional. I didn't want to leave! :)

Reviewed April 03, 2016

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9.0
Exceptional
Kwong from Canada
Couple
Stayed 1 night in August 2012

great location”

big room

nice hotel with good location. just a few mins walk to elements mall and u can find everything in the mall. it's good for shopping & eating. the staffs in hotel are very helpful and always with their smiling face. the room is big compare with other hotels in hong kong. we have many choices for the breakfast buffet bar. it's a pleasant stay in this hotel.

Reviewed August 24, 2012

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9.6
Exceptional
Ivo from Netherlands
Couple
Deluxe Victoria Harbour, Guest room, 1 King, Skyline view
Stayed 1 night in April 2016

Ultimate luxury”

As an incidental visitor (quite above my budget :) my review is maybe less valuable, but the RC Hong Kong has it all. Great location, great staff - professional, yet friendly - and excellent luxurious atmosphere. For those in in the capacity to stay there, you can't find much better. Would love to visit again.

Reviewed April 13, 2016

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9.3
Exceptional
HO from Hong Kong SAR, China
Couple
Deluxe Victoria Hbr Suite, Club level, 1 Bedroom Suite
Stayed 1 night in December 2015

Amazing staycation”

Club lounge, view, personailized service

It was the first staycation ever in Hong Kong and it was everything beyond my expectation. The club floor was quiet and chill most of the time. Even when it was busier during the afternoon tea time, we were still well taken care of by the staff. Anna, the club manager, was very friendly and helpful during our stay. The view from our room, the club and the pool was breathtaking! Would definitely go back.

Reviewed December 07, 2015

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