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The Ritz-Carlton, Hong Kong

"I was impressed with the professionalism and the kind hospitality here."

Thu - April 8, 2018
Deluxe Victoria Harbour, Guest room, 1 King, Skyline view The Ritz-Carlton, Hong Kong
Lobby The Ritz-Carlton, Hong Kong
Interior view The Ritz-Carlton, Hong Kong
See all 65 photos

The Ritz-Carlton, Hong Kong

1 Austin Road West, International Commerce Centre,, Tsim Sha Tsui, Hong Kong, Hong Kong, 852 - See map
Free Wi-Fi
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Victoria Harbour
Within 740 m of property
See map
Popular landmarks
Sky100 Hong Kong Observation Deck 10 m
Elements Shopping Mall 140 m
3hreesixty 160 m
Elements Hong Kong 190 m
Kowloon MTR Station 220 m
ThreeSixty 290 m
Ice Rink (Elements Mall) 300 m
Nursery Park 500 m
High Speed Rail Hong Kong West Kowloon Station 530 m
Sky Corridor 560 m
Nearby landmarks
Victoria Harbour 740 m
Tsim Sha Tsui East 1.43 km
Hong Kong Skyline 1.55 km
Victoria Peak (The Peak) 3.72 km
Nan Lian Garden 6.05 km
Ocean Park Thrill Mountain 7.74 km
Hong Kong Disneyland 12.29 km
Lantau Island 22.86 km
Ngong Ping 360 22.87 km
Tian Tan Buddha (Big Buddha) 26.82 km
9.1

Exceptional

Location rating score

370 meters from city center

This property is in high demand!

3 travelers have booked today.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 240 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Cheaper than 66% of all properties in Hong Kong in the last 24 hoursCompared to 1,231 Hong Kong properties at Agoda for various dates
Value for money8.3
Location rating9.1
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport24.9 km

Rooms available at The Ritz-Carlton, Hong Kong

Exceptional
Room comfort & quality
9.1
Deluxe Suite, Club level, 1 Bedroom Suite, 1 King, City view
...
  • Room size: 73 m²/786 ft²
  • City view
  • 1 king bed
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Club Deluxe Room, Club level, Guest room, 2 Double
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Club Grand Victoria Hbr, Club level, Larger Guest room
...
  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
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Club Deluxe Victoria Hbr, Club level, Guest room, 1 King
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed or 2 double beds
Enter dates to see prices
Deluxe Victoria Harbour, Guest room, 1 King, Skyline view
...
  • Room size: 50 m²/538 ft²
  • Harbor view
  • 2 double beds or 1 king bed
Enter dates to see prices
Deluxe Victoria Hbr Suite, Club level, 1 Bedroom Suite
...
  • Room size: 73 m²/786 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Grand Seaview Room, Larger Guest room, 1 King, Skyline view
...
  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
The Ritz-Carlton Suite, Club level, Victoria Harbour view
...
  • Harbor view
  • Non-smoking
  • 1 king bed
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Grand Victoria Harbour, Larger Guest room, 1 King
...
  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
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Premier Executive Suite, Club level, 1 Bedroom Larger Suite
...
  • Room size: 115 m²/1238 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Ritz-Carlton, Hong Kong?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Ritz-Carlton, Hong Kong?

The Ritz-Carlton, Hong Kong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1100 HKD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Ritz-Carlton, Hong Kong has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at The Ritz-Carlton, Hong Kong?

The Ritz-Carlton, Hong Kong does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about The Ritz-Carlton, Hong Kong

  • 10.0
    Exceptional

    "Very nice pool and jacuzzi at the top floor of the hotel (118th)."

    Yao

    |

    December 22, 2017

  • 10.0
    Exceptional

    "My favorites are the pool and the gym with breathtaking views."

    Ocari

    |

    December 23, 2017

  • 9.2
    Exceptional
    Location

    "Friendly staffs, good services, and good location"

    SOVANRITHY

    |

    October 11, 2018

Property ranking|Compared to 1,231 Hong Kong properties
See all rankings
Cleanliness score
9.5/10
Room comfort score
9.2/10
Room size
82 sqm.
Service score
9.4/10
Better than
99
%
of Hong Kong properties
Better than
99
%
of Hong Kong properties
Bigger than
99
%
of Hong Kong properties
Better than
98
%
of Hong Kong properties
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Overall rating:
9.1
Exceptional
1,461 reviews
Cleanliness
9.4
Facilities
9.2
Location
9.1
Read all reviews >
What travelers say they love:
The lobby is located at the 103th floor and they have a grea...
Tan from Singapore
Family with young children
More about The Ritz-Carlton, Hong Kong

More about The Ritz-Carlton, Hong Kong

The tallest hotel in the world is now residing on Hong Kong’s Austin Road West. Situated from the 102 to 118 floor of the International Commerce Center in Kowloon, this 5-star luxury offers 312 guest units, all set with breathtaking views of Victoria Harbor, Hong Kong Island, and the New Territories.

Guests can enjoy a nice selection of fine dining venues located from the 102 floor up, some of which includes Chinese and Italian cuisines. Unwind in the Ritz-Carlton Spa on the 116 floor, featuring 9 treatment rooms and 2 couples suites. A fitness center and an indoor infinity pool with a LED screen on the ceiling can be found on the 118 floor.

The Ritz-Carlton, Hong Kong also boasts one of the biggest ballrooms in the city, measuring at an astonishing size of 930 square-meter, in addition to 4 meeting rooms, totaling up to 1300 square-meter of meeting space. Staying in The Ritz-Carlton, Hong Kong will surely allow you to enjoy all of the great urban beauty from a height above all class.

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Most talked about facilities

View
18 mentions
Swimming Pool
15 mentions
Food & Dining
6 mentions
Breakfast
6 mentions

What they offer

10.0
Exceptional

"The view of the room, swimming pool and gym room are fantast..."

Joyce

|

October 4, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian
Full English/Irish

Restaurants on site

Tosca
Cuisine:Italian
Menu:Buffet
Tin Lung Heen
Cuisine:Chinese, Cantonese
The Lounge & Bar
Cuisine:International
Café 103
Cuisine:International
Ozone
Cuisine:International, Japanese, Sushi
Menu:Buffet

Nearby restaurants

Chinese cuisine
Chinese cuisine
Yeh Lam Kwok (YLK) Restaurant
970 m Chinese, International
Tai Hing Roast Restaurant (Parkes Street)
1.1 km Chinese
Social Place
1.1 km Chinese, Seafood
Asian cuisine
Asian cuisine
Tin Lung Heen
50 m Asian, Chinese
Tim's Kitchen (Elements, Hong Kong)
210 m Asian, Chinese
Xia Mian Guan
210 m Asian, Chinese
Japanese cuisine
Japanese cuisine
Bin Song Ting Taiwanese and Japanese Cuisine
820 m Japanese, Pizza
Wa-En Yakiniku
990 m Japanese
Tomikubo Handmade Japanese Udon
1.0 km Japanese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of The Ritz-Carlton, Hong Kong from real guests

Overall rating
9.1
Exceptional
From 1461 reviews
9.4Cleanliness
9.3Facilities
9.3Service
Agoda Reviews (717)Booking.com Reviews (744)
Rating via Agoda9.0
/
10
Exceptional
Cleanliness9.4
Facilities9.2
Location9.1
Room comfort and quality9.1
Service9.3
Value for money8.3
High score for Hong Kong
Rating
9+ Exceptional (253)
8-9 Excellent (78)
7-8 Very Good (35)
6-7 Good (20)
<6 Below Expectation (15)
Time of the year
Mar - May (75)
Jun - Aug (106)
Sep - Nov (107)
Dec - Feb (113)
All guests (717)
All room types
All languages

Show reviews that mention 

Showing 401 verified guest comments
12345
9.3
Exceptional
Sutandy from Indonesia
Family with teens
Stayed 5 nights in December 2011

Best View”

Highest Hotel in the world

I was lucky to have the room upgraded to the better-view room. ritz carlton hong kong is the highest hotel in the world so far. with the highest bar on top of the building called ozone. you can get the best view of the city. the service was perfect and location was great because it is connected to a mall and train station.

Reviewed January 28, 2012
9.7
Exceptional
Elena from Russia
Couple
Stayed 1 night in April 2012

Lovely hotel and great service”

Big rooms, nice location

We stayed one night in this hotel. There is a good balance between value of money and the level of services. There are nice restauratnts just in the hotel. There is a huge shopping gallery in the same building where the hotel is located. We strictly recommend to stay in Ritz Carlton Hong Kong

Reviewed May 03, 2012
10.0
Exceptional
Tan from Singapore
Family with young children
Deluxe Room, Guest Room, 1 King, Sweeping City View
Stayed 1 night in March 2017

Excellent service. Would be back again ”

The hotel is amazing. The lobby is located at the 103th floor and they have a great view. My room had a great view and it was so nice to just chill and look at the Harbour view of Hong Kong. The guest service Lalita was great and even arranged for a kids bathrobe in pink for my Daughter. When we got back, the turn down service had a personalised note and we had chocolates. they even added little baby slippers beside the bed! Love love love it. The hotel is right near Kowloon station so it was easy to head back to the airport via airport express. Will definitely be back at the Ritz Hong Kong

Reviewed April 02, 2017
10.0
Exceptional
MATEE from Thailand
Couple
Deluxe Room, Guest Room, 1 King, Sweeping City View
Stayed 3 nights in March 2016

vERY VERY NICE HOTEL”

his was our first trip to Hong Kong and had heard great things about the Ritz, so decided to splurge on a club level room - were we glad we did! Massive room with amazing harbor views, beautifully decorated with an extremely comfortable bed, and access to one of the best club lounges I have ever been to at a Ritz. The food presentations were delicious, the alcohol served was top shelf, and the service was impeccable. Specifically, Camiel went above and beyond and making sure we had everything we needed and providing information on the city. Highly recommended - will definitely go back!

Reviewed April 02, 2016
10.0
Exceptional
Morne from Hong Kong
Couple
Deluxe King Room
Stayed 1 night in October 2020

Staycation! ”

My wife and I had a wonderful staycation at the Ritz Carlton in Hong Kong. The location is great and close to MTR Station, bars, restaurants and Elements shopping center! The hotel is clean and the service is of a high standard! We had a wonderful time and will return in the near future!

Reviewed October 04, 2020
8.3
Excellent
koh from Singapore
Couple
Stayed 1 night in March 2014

Grand hotel with great view”

The service, the grandeur and the view

I have stayed at quite a few ritz and ritz carlton Hong Kong is really wonderful hotel to stay in, everything you would expect from a high quality hotel is found in it. My room has an amazing view of the habour and at 108 floor that to me was worth the room cost. I would recommend it if you are in Hong Kong with your partner/spouse.

Reviewed April 06, 2014
8.7
Excellent
reggie from United States
Couple
Stayed 1 night in June 2013

Great view/room, excellent service/staff.”

view, luxury, service

Stay was wonderful, not my first at this Ritz. Very high floor, great view. Tosca has gotten worse, but breakfast has gotten better. Fitness center and pool aren't bad, but could be better ala W Hotel and other open air pools. Great for both business and pleasure. Public transportation and shopping available, but Austin/Jordan isn't really centrally located, walkable to Tsim Sha Tsui. Agoda wasn't that nice to work with though.

Reviewed July 15, 2013
9.7
Exceptional
Anthony from United Kingdom
Couple
Deluxe Room, Guest Room, 1 King, Sweeping City View
Stayed 5 nights in October 2015

The best Hotel”

STANDARD / FOOD/ COMFORT

This is the best Hotel we have stayed in , as always you get what you pay for, and you certainly get the full treatment at the Ritz-Carlton Hong Kong.

Reviewed October 10, 2015
9.3
Exceptional
Jawaharlal from India
Couple
Stayed 1 night in January 2013

Great Experience”

Hospitality and friendliness of the staff.

right from the moment we checked in we were treated like vips. the staff was very friendly. the room given to us on the 112 floor with a view of the harbor was great. we have just one point that the hotel may like to look into. the window drapes were either fully open or fully shut using the open / close button on the console next to the bed. we wanted to keep it partially open to allow some light to come in. i'm sure the modification can be done. food for thought. thanks to the ritz carlton team for our comfortable stay. we look forward to another stay in the near future.

Reviewed January 22, 2013
10.0
Exceptional
Ocari from Venezuela
Couple
Deluxe Room, Guest Room, 1 King, Sweeping City View
Stayed 1 night in December 2017

The most Perfect night”

Eventhought we only stayed one night to celebrate our honeymoon, ritz carlton and their staff team made it super special. After a romantic dinner we found our hotel room with decorations, chocolates and champagne to celebrate our night. They also surprised us with our favorite wine from their hotel which we tasted in the club. Not only their service but facilities are relaxing and beautiful. My favorites are the pool and the gym with breathtaking views. We will come back for sure

Reviewed December 23, 2017
9.7
Exceptional
Lai from Malaysia
Family with young children
Stayed 1 night in October 2012

one of my favourite hotel to stay in Hong Kong ”

almost perfect :-)

truly enjoy our staying in Ritz Carlton Hong Kong. Lovely room and staff very helpful and friendly. Nice view! Look forward to stay there again.

Reviewed November 08, 2012
10.0
Exceptional
Thu from Vietnam
Solo traveler
Deluxe Room, Guest Room, 1 King, Sweeping City View
Stayed 1 night in April 2018

Impeccable stay on my birthday ”

Thank you Ritz-Carlton and especially the receptionist and Ms. Thao Nguyen (Guest Relation Officer) for a super warm welcome at check-in time, and upgraded my room for my birthday celebration. I was impressed with the professionalism and the kind hospitality here. Heartfelt thanks to the surprise birthday decorations. Will definitely come back and will recommend the stay to my network!

Reviewed April 08, 2018
9.7
Exceptional
Nuthavooth from Germany
Business traveler
Stayed 2 nights in August 2014

Best hotel in Hong Kong”

View Room & Service

Very Nice hotel and Nice room.The best service in Hong Kong for me Even Peninsula can't bit it. Thing to improve is the Brackfast it isn't good for 5 star hotel .And it to cloddy in the Life. Since it have only 4 lift. And to many PP come to visit hotel. Best view from my room 110 floor I paid a UPGRADE to a Suite to got a very Nice view of Hong kong . This is a Nice place in Kowloon to see hong kong view.

Reviewed August 16, 2014
10.0
Exceptional
Kerry from United Kingdom
Couple
Stayed 1 night in January 2013

A wonderful location with incredible views.”

We enjoyed the roof-top infinity pool, the level of service provided and the quality of the meals especially.

We stayed in a very spacious Club Deluxe Room on the 115th floor. There were plenty of sofas and window seats to enjoy the views. The bathroom was particularly impressive with a huge rain forrest shower and a big bath tub with a tv screen. We used the infinity-pool at 4pm and were pleasantly suprised to find only 4 other people there. From here, the views over Hong Kong Island are unreal. We had the buffet dinner at Cafe 103 where the quality of the ingredients was matched by the level of service provided by the staff. After dinner we went tothe Ozone Bar where the D.J. managed to provide the music at a level that allowed us to talk and still enjoy it. Do make sure to get up early enough to enjoy the breakfast on the Club Floor with its incredible range of choice and level of quality that you'd expect. We had planned to go for a pre-breakfast swim but the beds are just too comfortable. We stayed one night and left feeling like we'd been there for three. Wonderful.

Reviewed January 30, 2013
10.0
Exceptional
Josephine from Philippines
Family with teens
Deluxe Victoria Harbour, Guest room, 1 King, Skyline view
Stayed 2 nights in August 2013

Luxurious, pampered and so very chic”

The attentiveness of our personal concierge, luxurious cars and the best view in Hong Kong!

My family so loved The Ritz Carlton from the amazing views to the attentive staff as well as the rooms! The accessibility to Elements mall and PPublic transportation made our stay easier. Our only regret is that we stayed too short a time. An experience that one must have!

Reviewed August 23, 2013
10.0
Exceptional
FU from Taiwan
Solo traveler
Stayed 2 nights in October 2011

The best view + HongKong style service = must go”

Everything

this hotel chages good amount of money but it's the best value around. it has the view of the world and hong kong style efficient and warm service. stay inside. go tothe restaurants, explore tha elements shopping mall. stay in your room and feel like the most fortunate person... worth every penny. you will love your stay. one feature that i appretiated is that they have the decency of not charging internet wired or wireless.

Reviewed October 20, 2011
10.0
Exceptional
Allison from United Kingdom
Family with teens
Club Deluxe Room, Club level, Guest room, 1 King
Stayed 1 night in April 2016

Amazing stay, loved every minute! ”

Treated myself and my daughter to a staycation for one night here at the Ritz Carlton. We had a club lounge package. The whole experience was amazing. Swimming pool was fabulous. Staff were kind, friendly and very professional. I didn't want to leave! :)

Reviewed April 03, 2016
9.0
Exceptional
Kwong from Canada
Couple
Stayed 1 night in August 2012

great location”

big room

nice hotel with good location. just a few mins walk to elements mall and u can find everything in the mall. it's good for shopping & eating. the staffs in hotel are very helpful and always with their smiling face. the room is big compare with other hotels in hong kong. we have many choices for the breakfast buffet bar. it's a pleasant stay in this hotel.

Reviewed August 24, 2012
9.6
Exceptional
Ivo from Netherlands
Couple
Deluxe Victoria Harbour, Guest room, 1 King, Skyline view
Stayed 1 night in April 2016

Ultimate luxury”

As an incidental visitor (quite above my budget :) my review is maybe less valuable, but the RC Hong Kong has it all. Great location, great staff - professional, yet friendly - and excellent luxurious atmosphere. For those in in the capacity to stay there, you can't find much better. Would love to visit again.

Reviewed April 13, 2016
9.3
Exceptional
HO from Hong Kong
Couple
Deluxe Victoria Hbr Suite, Club level, 1 Bedroom Suite
Stayed 1 night in December 2015

Amazing staycation”

Club lounge, view, personailized service

It was the first staycation ever in Hong Kong and it was everything beyond my expectation. The club floor was quiet and chill most of the time. Even when it was busier during the afternoon tea time, we were still well taken care of by the staff. Anna, the club manager, was very friendly and helpful during our stay. The view from our room, the club and the pool was breathtaking! Would definitely go back.

Reviewed December 07, 2015
12345
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