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About The Ritz-Carlton Hong Kong

Description

The tallest hotel in the world is now residing on Hong Kong’s 1 Austin Road West. Situated from the 102nd to 118th floor of the International Commerce Center in Kowloon, this 5-star luxury offers 312 guest units, all set with breathtaking views of Victoria Harbor, Hong Kong Island, and the New Territories. Guests can enjoy a nice selection of fine dining venues located from the 102nd floor up, some of which includes Chinese and Italian cuisines. Unwind in the Ritz-Carlton Spa by ESPA on the 116th floor, featuring 9 treatment rooms and 2 couples suites. A fitness center and an indoor infinity pool with a LED screen on the ceiling can be found on the 118th floor. The Ritz-Carlton Hong Kong also boasts one of the biggest ballrooms in the city, measuring at an astonishing size of 930sqm, in addition to four meeting rooms, totaling up to 1300sqm of meeting space. Staying in The Ritz-Carlton Hong Kong will surely allow you to enjoy all of the great urban beauty from a height above all class.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Nightclub
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Convenience store
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Czech
  • Dutch
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Nepali
  • Russian
  • Spanish
  • Swedish
  • Thai
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Policies

Only single and double occupancy rate is inclusive of breakfast. For triple occupancy up, there will be an additional charge for breakfast per person if occupancy is more than 2 guests. This fee will be collected at the hotel.

  • Minimum age of guests is: 3 year(s).
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1100 HKD
Breakfast Charge (when not included in room rate): 329 HKD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 32.8 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 16
Number of Restaurants: 6
Number of Rooms : 312
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2011
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Verified traveler reviews

Filter by traveler type
Excellent



based on 286 reviews
  • Cleanliness 9.5
  • Facilities 9.8
  • Location 9.0
  • Room comfort and quality 9.1
  • Service 9.3
  • Value for money 8.1
  • Food and dining 8.6
Sort by

Wong from Hong Kong
Couple
Club Deluxe
Stayed 1 night in September 2016
Good view !
Good view! Good food! Nice hotel!
Reviewed September 28, 2016

HOI from Hong Kong
Couple
Deluxe Harbour View
Stayed 2 nights in September 2016
Disappointed
We went to check in counter at around 14:30 - 45 and were told that the hotel is completely full and he need some time to find a room for us. we waited for 10 mins and were told that we need to come back and get our room at 17:00. The check in time was supposed 1400 if I am not wrong? We were quite upset and the staff didn't offer late check out proactively nor any compensation, we asked for late check out and staff finally offer us check out at 13:30. There is no proper service recovery approach, very disappointed in Ritz Carlton customer service (front desk). Other than that, room was clean but smelly, I requested non-smoking room but they gave me smoking floor. Small defect found on bed linen. Brunch at Tin Lung Hin was excellent, and this is the only thing I will recommend.
Reviewed September 20, 2016

jeayong from South Korea
Couple
Deluxe Harbour View
Stayed 1 night in July 2016
Good
The staff were very friendly
Reviewed July 29, 2016

matukorn from Thailand
Family with young children
Deluxe Skyline View King
Stayed 2 nights in July 2016
ิbest hotel in HK
will definitely coming back
Reviewed July 04, 2016

Ricky from Hong Kong
Couple
Grand Deluxe
Stayed 1 night in June 2016
Nice
Nice
Reviewed June 17, 2016

LAI from China
Couple
Deluxe Skyline View King
Stayed 1 night in May 2016
prefect
good veiw and delicious foods
Reviewed May 19, 2016

Joseph from Singapore
Couple
Club Deluxe
Stayed 1 night in April 2016
Mechlin Star Award at Tin Lung Hin finest dinning
A great location for a skyline viewing, airport transfer by high speed train (25mins) & business trip. I've received great service from the Ritz Calton staffs & while dinning at Tin Lung Hin we received the Ritz Calton's Birthday Cake for my Wife, moreover we met the Mechilin star award Chef Paul Lau during our dinning.
Reviewed April 23, 2016

Ivo from Netherlands
Couple
Harbour View Room
Stayed 1 night in April 2016
Ultimate luxury
As an incidental visitor (quite above my budget :) my review is maybe less valuable, but the RC Hong Kong has it all. Great location, great staff - professional, yet friendly - and excellent luxurious atmosphere. For those in in the capacity to stay there, you can't find much better. Would love to visit again.
Reviewed April 13, 2016

Allison from United Kingdom
Family with teens
Club Deluxe
Stayed 1 night in April 2016
Amazing stay, loved every minute!
Treated myself and my daughter to a staycation for one night here at the Ritz Carlton. We had a club lounge package. The whole experience was amazing. Swimming pool was fabulous. Staff were kind, friendly and very professional. I didn't want to leave! :)
Reviewed April 03, 2016

MATEE from Thailand
Couple
Deluxe Skyline View King
Stayed 3 nights in March 2016
vERY VERY NICE HOTEL
his was our first trip to Hong Kong and had heard great things about the Ritz, so decided to splurge on a club level room - were we glad we did! Massive room with amazing harbor views, beautifully decorated with an extremely comfortable bed, and access to one of the best club lounges I have ever been to at a Ritz. The food presentations were delicious, the alcohol served was top shelf, and the service was impeccable. Specifically, Camiel went above and beyond and making sure we had everything we needed and providing information on the city. Highly recommended - will definitely go back!
Reviewed April 02, 2016

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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