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The Ritz-Carlton Jakarta, Mega Kuningan
The Ritz-Carlton Jakarta, Mega Kuningan
The Ritz-Carlton Jakarta, Mega Kuningan
The Ritz-Carlton Jakarta, Mega Kuningan
The Ritz-Carlton Jakarta, Mega Kuningan
The Ritz-Carlton Jakarta, Mega Kuningan
The Ritz-Carlton Jakarta, Mega Kuningan

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8.9

Excellent

1,521 reviews

1,521 reviews

Housekeeping19
Breakfast15
Food & Dining10
See map

8.9

Excellent

Location rating score

Excellent location - 2.69 kilometers from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Mega Kuningan Shop

90 m

99 Ranch Market

240 m

Bellagio Boutique Mall

360 m

All Fresh

500 m

Kuningan City

510 m

Popular landmarks
Grand Indonesia Mall

3.8 km

Gambir Train Station Building

5.8 km

National Museum

5.9 km

National Monument (MONAS)

6.0 km

Jakarta Cathedral

6.7 km

Closest landmarks
Somali Embassy

160 m

Embassy of Sweden

170 m

Embassy of Peru

210 m

Embassy of Finland

210 m

Royal Thai Embassy

360 m

The Ritz-Carlton Jakarta, Mega Kuningan

Jl. DR. Ide Anak Agung Gde Agung Kav. E.1.1 No.1, Kuningan, Jakarta, Indonesia, 12950 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuningan part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Jakarta

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."

Facilities

Transport to airport

Bicycle rental

Valet parking

Shuttle service

Kids club

Exercise area

Complimentary WIFi in all rooms

Front desk [24-hour]

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.6
Distance to city center3.4 miles
Location rating8.9
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport7.7 km

Rooms available at The Ritz-Carlton Jakarta, Mega Kuningan

Exceptional
Room comfort & quality

9.2

Grand Club (63 Sqm), Club lounge access, Guest room, 1 King
...
  • Room size: 63 m²/678 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Mayfair Suite (110 Sqm), Club lounge access, 1 King
...
  • Room size: 110 m²/1184 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Room (63 Sqm), Guest room, 1 King, City view
...
  • Room size: 63 m²/678 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Studio (75 Sqm), Club lounge access, Larger Studio
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidential Suite,400Sqm, Club lounge access, 1 King
...
  • City view
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Grand Room (63 Sqm), Guest room, 2 Double, City view
...
  • Room size: 63 m²/678 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Grand Club (63 Sqm), Club lounge access, Guest room
...
  • Room size: 63 m²/678 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Ritz-Carlton Suite,250Sqm, Club lounge access, 1 King
...
  • Room size: 250 m²/2691 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Spa Terrace Suite(76 Sqm), Club lounge access, 1 King
...
  • Room size: 110 m²/1184 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite, 177 Sqm, Club lounge access, City view
...
  • Room size: 117 m²/1259 ft²
  • City view
  • 2 king beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Ritz-Carlton Jakarta, Mega Kuningan?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Ritz-Carlton Jakarta, Mega Kuningan?

The Ritz-Carlton Jakarta, Mega Kuningan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 806000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Ritz-Carlton Jakarta, Mega Kuningan also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Ritz-Carlton Jakarta, Mega Kuningan has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Ritz-Carlton Jakarta, Mega Kuningan?

Start your mornings right, with the continental and buffet breakfast options offered at The Ritz-Carlton Jakarta, Mega Kuningan. Adults can enjoy breakfast offered with an additional charge of 357143 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Ritz-Carlton Jakarta, Mega Kuningan?

The Ritz-Carlton Jakarta, Mega Kuningan features 02 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at The Ritz-Carlton Jakarta, Mega Kuningan?

The Ritz-Carlton Jakarta, Mega Kuningan does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby The Ritz-Carlton Jakarta, Mega Kuningan?

The Ritz-Carlton Jakarta, Mega Kuningan’s neighborhood is Kuningan which includes popular restaurants such as Asia Restaurant, Atico by Javanegra and Fat Shogun.

What popular shopping places are close to The Ritz-Carlton Jakarta, Mega Kuningan?

The Ritz-Carlton Jakarta, Mega Kuningan is located in Kuningan area which features shopping places such as Kota Kasablanka, Mall Ambasador and Lotte Shopping Avenue.

What are popular attractions near The Ritz-Carlton Jakarta, Mega Kuningan?

The Ritz-Carlton Jakarta, Mega Kuningan’s location in the Kuningan neighborhood makes it close to famous attractions including Pancoran Statue, Australian Cultural Centre and RPTRA Rasamala Alam Sutera.

Show more questions
See map

Explore the neighborhood

What people love about The Ritz-Carlton Jakarta, Mega Kuningan

  • 9.6

    Exceptional

    "Had great stay."

    JEFRRI

    |

    July 5, 2022

  • 10

    Exceptional
    Breakfast

    "We have a pleasant time staycation @ ritz carlton, clean, great hospitality, good food and have children activities, swimming pool"

    dwi

    |

    May 8, 2022

  • 10

    Exceptional
    Location

    "The hotel location is great, clean and beautiful Sebastian at front desk was helpful."

    i

    |

    April 24, 2022

Overall rating:

8.9

Excellent
1,521 reviews
Cleanliness
9.2
Facilities
8.9
Location
8.9
Read all reviews >
What travelers say they love:
It was great experience, we felt safe staying at the hotel.
Adhitya from Indonesia
Family with young children
More about The Ritz-Carlton Jakarta, Mega Kuningan

More about The Ritz-Carlton Jakarta, Mega Kuningan

The Ritz-Carlton Jakarta, Mega Kuningan

Make everyday special with all that Jakarta has to offer with a stay at The Ritz-Carlton Jakarta, Mega Kuningan.
All offerings provided by The Ritz-Carlton Jakarta, Mega Kuningan help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Jakarta is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Ritz-Carlton Jakarta, Mega Kuningan.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at The Ritz-Carlton Jakarta, Mega Kuningan. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at The Ritz-Carlton Jakarta, Mega Kuningan, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Ritz-Carlton Jakarta, Mega Kuningan. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at The Ritz-Carlton Jakarta, Mega Kuningan including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms, bar and nightclub. At The Ritz-Carlton Jakarta, Mega Kuningan you can even have groceries delivered to your room with their convenient service.
A day in will be as fun as a day out with ranges of recreational activities offered at The Ritz-Carlton Jakarta, Mega Kuningan. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At The Ritz-Carlton Jakarta, Mega Kuningan, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's dart board, ping-pong table and yoga room. Family time on relaxed evenings is easy with the hotel's games room and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Jakarta. Find that special item or souvenir that will commemorate your trip to Jakarta at Grand Indonesia Mall located 3.7 km away.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Breakfast

23 mentions

Food & Dining

21 mentions

Housekeeping

19 mentions

Swimming Pool

13 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Korean
  • Malay

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in all rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in all rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Safety chains or latches on some guest room doors
  • Self-closing doors on some guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • View ports in some guest room and suites doors
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Dart board
  • Exercise area
  • Game room
  • Garden
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • Pool with view
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Table tennis
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Bathrobes
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Full English/Irish
  • Buffet
Restaurants on site

Asia Restaurant

  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte

Lobo Restaurant

  • Cuisine: European, French
  • Menu: Buffet
Location
Jl. DR. Ide Anak Agung Gde Agung Kav. E.1.1 No.1, Kuningan, Jakarta, Indonesia, 12950
Excellent
Location

8.9

Airports

  • Halim Perdanakusuma International Airport (HLP)
    7.7 km
  • Soekarno-Hatta International Airport (CGK)
    22.3 km

Public transportation

  • MRT Station Bendungan Hilir
    1.9 km
  • Istora
    2.2 km

Hospital or clinic

  • Medikaloka
    490 m

Shopping

  • Grand Indonesia Mall
    3.8 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Grand Indonesia Mall
    3.8 km
  • Gambir Train Station Building
    5.8 km
  • National Museum
    5.9 km
  • National Monument (MONAS)
    6.0 km
  • Jakarta Cathedral
    6.7 km
  • Istiqlal Mosque
    8.7 km
  • Museum Bank Indonesia
    10.3 km
  • Jakarta Old Town
    10.7 km
  • Ancol Dreamland
    11.7 km
  • Beautiful Indonesia in Miniature Park
    13.4 km

Nearby landmarks

  • Mega Kuningan Shop
    90 m
  • Somali Embassy
    160 m
  • Embassy of Sweden
    170 m
  • Embassy of Peru
    210 m
  • Embassy of Finland
    210 m
  • 99 Ranch Market
    240 m
  • Royal Thai Embassy
    360 m
  • Bellagio Boutique Mall
    360 m
  • Embassy of Kuwait
    390 m
  • Qatar Embassy
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • The Ritz-Carlton Club is being relocated to Asia Restaurant and Lobo lounge for evening cocktails.
  • Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee806000 IDR
  • Distance from city center3.4 miles
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)357143 IDR
  • Daily Internet/Wi-Fi fee0 IDR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges01
  • Number of floors26
  • Number of restaurants02
  • Number of rooms 318
  • Room voltage220
  • Year property opened2005

Reviews of The Ritz-Carlton Jakarta, Mega Kuningan from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities8.9
Location8.9
Room comfort and quality9.2
Service9.1
Value for money8.6
High score for Jakarta
Rating
9+ Exceptional (321)
8-9 Excellent (96)
7-8 Very Good (68)
6-7 Good (27)
<6 Below Expectation (37)
Time of the year
Mar - May (135)
Jun - Aug (117)
Sep - Nov (95)
Dec - Feb (202)
All guests (1,065)
All room types
All languages

Show reviews that mention 

Showing 549 verified guest comments
12345
9.6
Exceptional
MOSES from Singapore
Couple
Grand Room (63 Sqm), Guest room, 1 King, City view
Stayed 2 nights in March 2018

Amazing Location and Great Value!”

Located in Mega Kuningan, the hotel is conveniently located to malls such as the Lotte Shopping Avenue. Just 45 minutes by car from the airport, the hotel is well connected to most road and rail links. The first thing that struck me was how warm and attentive the staff were. Also, my room was really spacious, and I had a great view of the city. Free wifi was also available throughout the property. Despite the warm and humid weather, the air conditioning system was able to maintain a comfortable and cool temperature throughout my stay. The hotel also has an outdoor swimming pool, and a fully equipped gym, for all guests 24/7. An overall great stay with Ritz-Carlton Jakarta, Mega Kuningan.

Reviewed March 12, 2018

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9.3
Exceptional
RUSWANDI from Indonesia
Solo traveler
Grand Room (63 Sqm), Guest room, 1 King, City view
Stayed 2 nights in January 2015

A lovely 5 stars hotel in the heart of Jakarta ”

Friendly staffs, good buffets, nice swimming pool

Ritz Carlton Mega Kuningan located in the heart of Jakarta, near many embassies and of course shopping center. I like its swimming pool which enhanced with Balinese style gazebo. Buffet breakfast was nice, even though salmon wasn't so fresh but all other were delicious. Very big and clean room with all 5 stars facilities you can expect, even Ritz Carlton chocolates, as usual. Staffs were friendly and helpful. But one GRO staff didn't really have a good collaborate with a bellboy about my free transfer to Pasaraya. I love their security system. Will come back for sure. Thanks, Ritz Carlton Mega Kuningan.

Reviewed March 09, 2015

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10.0
Exceptional
Zuraida from Singapore
Business traveler
Mayfair Suite (110 Sqm), Club lounge access, 1 King
Stayed 1 night in March 2018

Ritz-Carlton never fails to impress! Excellent service and ambience. By far it's my favourite hotel!”

Booked the Mayfair Suite which included a two hr complimentary meeting room and access to the Club Lounge - full board. Definitely value for money! Excellent service by staff of Rit-Carlton from the bellboy, Mason who was friendly and professional in the way he presented himself and Eco, the waiter at the Club Lounge who rushed out of the lounge to help me with my bag. Not forgetting, the Club Lounge Manager and staff on duty who allowed me a much earlier check-in and offered me breakfast. All the others Waiters and Waitresses at the Club Lounge and Asia Restaurant were awesome. I loved my suite too and highly recommend this other to others considering it. Thank you, Ritz-Carlton, Mega Kuningan, JKT for the lovely experience!

Reviewed March 15, 2018

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10.0
Exceptional
Leonard from Singapore
Business traveler
Grand Room (63 Sqm), Guest room, 1 King, City view
Stayed 2 nights in July 2019

My most fav hotel in Jakarta”

Since the day I started to do business trip to Jkt, I had always stayed in Ritz Carlton specifically at Mega Kuningan. Room is super super big for a solo man. the toilet with the bathtub and the wardrobe walkin next to the toilet is big enough for a room around 150 sq ft, excluding the sleeping room with the sofa and the study table. it is in one word, majestic!

Reviewed October 11, 2019

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9.6
Exceptional
Sean from New Zealand
Couple
Mayfair Suite (110 Sqm), Club lounge access, 1 King
Stayed 2 nights in September 2018

Ritz Carlton Mega Kunningan”

The Ritz Carlton Mega Kunningan is a lovely hotel. We took a suite this time and it was spacious and well appointed. The decor is getting a little dated, but that is the only thing we could find to have any sort of negative opinion about. The staff were fantastic, the food and drink were fantastic. Do yourself a favour and upgrade to the Club Floor as the Lounge is well worth the money.

Reviewed October 03, 2018

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9.6
Exceptional
Hary from Indonesia
Business traveler
Grand Room (63 Sqm), Guest room, 1 King, City view
Stayed 3 nights in December 2016

Good Hotel”

I always like to stay at Ritz Hotel Mega Kuningan, the only one i complain is about the TV Cable broadcast was not so good! suppose Ritz using other TV cable operator which have more clear picture and various channel. other than that, everything is amazing.

Reviewed December 20, 2016

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10.0
Exceptional
Imaswaty from Indonesia
Group
Grand Room (63 Sqm), Guest room, 1 King, City view
Stayed 1 night in March 2014

Great stay”

Location, size, location

We choose Ritz-Carlton cause of the size of the beds. We choose its twin beds which is 2 queens !! That is great for group like us (more than 2). The breakfast is excellent, many variety. The location is also a plus, although yes...traffic jam area, but that is all over Jakarta ! We love the AC and the hot shower is perfect. We definitely will go back to Ritz !

Reviewed April 01, 2014

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9.2
Exceptional
Ines from Indonesia
Family with teens
Grand Room (63 Sqm), Guest room, 1 King, City view
Stayed 1 night in December 2020

Great stay”

Really good service. When I checked in, I asked if there's any fee for a connecting room (I booked 2 rooms) and when they tell me there is, I decided not to take it. Luckily, when I came back to the hotel (after going someplace else to eat), I asked for the room key and got upgraded with a connecting room without any fee at all, which is wonderful. They have couple of time options for breakfast (I chose at 7:45-8:45), which is quite a fast timing but it is understandable because of the pandemic & to avoid putting too much people at the same time) Anyway, me & my family had a great time staying here. Thanks Ritz-Carlton!

Reviewed December 31, 2020

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9.6
Exceptional
Rezy from Indonesia
Couple
Grand Room (63 Sqm), Guest room, 2 Double, City view
Stayed 2 nights in December 2019

A little bit shy of perfection”

Pros Spacious room, top grade facilities, great location, super friendly and helpful staff. Great taste for food. Cons Not the best amenities, the shampoo, soap, and toothpaste seem like ordinary ones. Had better ones at Fairmont and Marriott. To many security check and maybe have a better protocol for security checking. Parking these days are cashless, but what Ritz carlton had was definitely old fashioned. Although the breakfast was delicious, but spent three days and the menu doesn't have the variety I looked for. All and all was a satisfying experience. But like I mentioned, just a bit shy of perfection

Reviewed December 23, 2019

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9.0
Exceptional
YiLei from China
Business traveler
Stayed 2 nights in December 2012

great hotel ”

The best brands of the hotel world

The hotel is great, that is the reason why i always choose Ritz Carlton as my first hotel destination. The location, hotal facility and room is all perfect. Just one point made the journey not 100% satifying is the hotel only prepared one room for 2 of us which i blocked 2 rooms on Agoda. But the problem was solved when i called Agoda customer service and they informed to the hotel directly. Tks for the effency.

Reviewed December 17, 2012

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10.0
Exceptional
Malvin from Singapore
Couple
Grand Room (63 Sqm), Guest room, 1 King, City view
Stayed 1 night in February 2020

Best in the Industry”

Arrived early and the concierge immediately made arrangements for my early check i. Whilst waiting we were brought to the buffet breakfast for refreshments, which was a very nice touch. The room is as expected of Ritz Carlton, very clean and beautifully decorated for our special occasion. Staff also made sure that my partner was well taken care of with welcome drinks, an anniversary cake and much more. Compliments to the RC Team. Well done.

Reviewed February 16, 2020

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10.0
Exceptional
Pua from Singapore
Group
Grand Room (63 Sqm), Guest room, 1 King, City view
Stayed 3 nights in December 2018

Absolutely perfect in class”

From reception to restaurant, from room service to facilities, everyone is extremely friendly, professional and helpful. My dad and I are extremely pleased with everything arranged. Great room, fantastic food and beautiful city view. The only thing I wish for is to stay longer and enjoy the world-class facilities in Ritz Carlton. I definitely will come back, thank you for giving my father and I a joyful memory.

Reviewed December 20, 2018

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10.0
Exceptional
mohamad from Malaysia
Couple
Grand Room (63 Sqm), Guest room, 1 King, City view
Stayed 2 nights in July 2018

Exceptional”

Ritz Carlton is fantastic' Our stay at Ritz Carlton was a wonderful experience and the service was very professional and friendly. The room was large and clean and the view of the city was beautiful. A very memorable first stay for us both and we'll definitely be returning one day!

Reviewed July 23, 2018

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9.3
Exceptional
Sarah from Australia
Solo traveler
Stayed 6 nights in May 2010

The Ritz-Carlton Jakarta Hotel”

Huge rooms with great bathroom. The swimming pool, gym and spa are also excellent.
The added security makes entry into and out of the hotel a bit painful

I enjoyed my stay at the Ritz Carlton. The room was exceptional with a super spacious bathroom. Although I would have liked to have seen a proper hairdryer. The swimming pool and gym are also excellent. A great escape from the hustle and bussle of the city.

Reviewed July 05, 2010

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9.3
Exceptional
Sabrina from Netherlands
Group
Grand Room (63 Sqm), Guest room, 1 King, City view
Stayed 1 night in August 2015

Top service”

service, room and location

We were a group of friends traveling around Indonesia. We decided to do a luxurious tour and booked our last night at the Ritz-Carlton. We had an amazing experience. Very friendly staff and helpfull. Amazing breakfast and dinner. We really enjoyed our stay.

Reviewed August 14, 2015

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8.3
Excellent
Lia from Indonesia
Couple
Grand Room (63 Sqm), Guest room, 1 King, City view
Stayed 1 night in December 2013

I'm happy and feel comfortable”

Large bedroom, large bathroom, nice bed

One staff who stay in lift not really attentive when I want to go out from lift and she almost make me can't move out, because she talk with another guest. And when I stay, the taste of breakfast not really nice, if I can compare with Courtyard, But i feel comfortable and happy when I sleep and stay in bedroom. I want to stay in Ritz Carlton again. Thank you Ritz Carlton.

Reviewed January 04, 2014

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8.7
Excellent
Fenny from Indonesia
Family with young children
Mayfair Suite (110 Sqm), Club lounge access, 1 King
Stayed 1 night in August 2013

great place”

comfortable

I was happy to stayed at The Ritz Carlton Jakarta and will come again with family

Reviewed August 13, 2013

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10.0
Exceptional
William from United States
Business traveler
Stayed 4 nights in May 2013

clean, comfortable, truly 5 star”

clean room, large room (two king size beds), fast internet

The Ritz Carlton did not disappoint. The staff learned my name before the end of the first night. It is within walking distance of a variety of restaurants. There is a quality discount mall 10 min walking distance.

Reviewed May 16, 2013

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10.0
Exceptional
daniel from United Kingdom
Couple
Grand Club (63 Sqm), Club lounge access, Guest room, 1 King
Stayed 1 night in August 2020

Very Impressed with staff”

Went here for our Anniversary. Mr Gerry from RItz Carlton surprised us with balloons and welcome messages and small personalised cake for us. love messages on the bed etc. made us feel special.

Reviewed August 13, 2020

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8.3
Excellent
gunawan from Indonesia
Business traveler
Stayed 1 night in July 2012

lovely hotel and service with a smile”

very good service

the hotel rooms are very well maintained, very clean rooms and with a very secured security services. Taxis are very much available upon request. The only bad thing about this hotel is that it is located at the heart of jakarta, Kuningan, and the traffic is really horrible

Reviewed July 31, 2012

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