Great hotel, great great service”

The hotel staff already helped us before we had to ask. Service in this Hotel is just simply top! They see we have kids and offered them a icecream and gave them material to keep them busy such as crayons and paper. Will see us again!

Great birthday celebration”

Nice hotel with added security but that made it even more safer I thought. Pretty easy to get around almost anywhere from this hotel. Breakfast spread was good but it you are there for several days, it may bore you as the spread will tend to be the same.

Best Hotel Experience”

One of my best experiences from a 5 * hotel

Great hotel, but inflexible to accommodate bespoke booking changes”

Great hotel, great value for money, great location, great staff, but not great in providing a customer satisfying solution for arranging a rebooking of a non-refundable agoda booming due to medical (accident) reasons. Even proposing to move the date to when injury is healed with an supplementary payment to RC was neglected by the hotel, very annoying and not customer friendly.

Absolutely perfect in class”

From reception to restaurant, from room service to facilities, everyone is extremely friendly, professional and helpful. My dad and I are extremely pleased with everything arranged. Great room, fantastic food and beautiful city view. The only thing I wish for is to stay longer and enjoy the world-class facilities in Ritz Carlton. I definitely will come back, thank you for giving my father and I a joyful memory.

Ritz Carlton Mega Kunningan”

The Ritz Carlton Mega Kunningan is a lovely hotel. We took a suite this time and it was spacious and well appointed. The decor is getting a little dated, but that is the only thing we could find to have any sort of negative opinion about. The staff were fantastic, the food and drink were fantastic. Do yourself a favour and upgrade to the Club Floor as the Lounge is well worth the money.

Exceptional”

Great room, great food, excellent service. One of the best in Jakarta.

Excellent value ”

Check in was a bit bumpy, booked Mayfair suite, but wasn't offered executive floor check in. Besides that excellent value for all the bits and piece the executive lounge offers. Hotel is a bit older but well maintained with excellent room amenities and huge Space of 110 Sqm.

In accordance with the name of the Ritz Carlton”

Good location and facilities . Large room. But it is not suitable for smoker hotel guests.

In accordance with the name of the Ritz Carlton”

Good location and facilities. Large room. But it is not suitable for smoker hotel guests.

Exceptional”

Perfect and all staff are so genuine

Exceptional”

Ritz Carlton is fantastic' Our stay at Ritz Carlton was a wonderful experience and the service was very professional and friendly. The room was large and clean and the view of the city was beautiful. A very memorable first stay for us both and we'll definitely be returning one day!

Just amazing!!!”

This was just an amazing stay. The staff are absolutely wonderful! The hotel is stunning. A little dated but lavish. I genuinely cannot comment enough on how mind blowing the staff are. From the security guard to the housekeeping- All have such a wonderful warm way about them and they are just incredibly nice! Will definitely be coming back here!

Great facilities”

great check in, this is my 2nd time had bad experience during breakfast in Asia Restaurant, the girl asked me to sign the paper when plate were in my hand, and wrong posting from Asia Restaurant also 2 times during my stay

Very good”

We love the big room and we asked for the tent! They prepared some kids activities books for drawing which is very nice. The food are great and also they provide complimentary ice cream for kids! However, we stayed there over the long weekend bcoz we saw the review on the internet that it is one of the best choice of hotels with kids activities. Turn out that it only happens occasionally and we are already going to check out. So it is not every weekend or Saturday.

Excellent”

Probably one of the best hotel in jakarta. Brilliant staff, service and hospitality. The only drawback i can think of is the location. You will need to drive out if you want to go to the nearest mall.

Excellent Services and Great Location!”

Lovely Smile all the times with all staffs including security guard! Room is feel warm ambient and clean! Good Location, walking distance 10mins to LOTTE shopping mall Swimming Pool is great, but a bit disturbing by the AirCon ventilation machine

Excellent”

very good service, when I checked in they allowed a very late check out due to my late night flight. good breakfast and buffet dinner. Very nice place with a very reasonable price. A little difficult to get to due to the Jakarta traffic

Nice hotel but not convenient due to exagerated security policies and lack of staffs”

Nice hotel but not convenient due to exagerated security policies and lack of staffs. The swimming pool are meant not for adult. Truely kids swimming pool. Highly mot recommended for business traveler

Good Hotel”

I always like to stay at Ritz Hotel Mega Kuningan, the only one i complain is about the TV Cable broadcast was not so good! suppose Ritz using other TV cable operator which have more clear picture and various channel. other than that, everything is amazing.