Exterior view, The Ritz-Carlton Jakarta, Pacific Place in Jakarta
The Ritz-Carlton Jakarta, Pacific Place
Restaurant, The Ritz-Carlton Jakarta, Pacific Place in Jakarta
Food and beverages, The Ritz-Carlton Jakarta, Pacific Place in Jakarta
Facilities, The Ritz-Carlton Jakarta, Pacific Place in Jakarta
Exterior view, The Ritz-Carlton Jakarta, Pacific Place in Jakarta
Exterior view, The Ritz-Carlton Jakarta, Pacific Place in Jakarta

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9.2Exceptional

572 reviews

572 reviews

Cleanliness 9.5
Service 9.5
Location 9.4
Room comfort and quality 9.3
Facilities 9.2
Value for money 8.7
See map

9.4Exceptional

Location rating score

Exceptional location - 1.29 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
Pacific Place Jakarta
120 m
Pacific Place Mall
150 m
KidZania Jakarta
170 m
Cinemaxx
250 m
Giggle the Fun Factory
350 m
Popular landmarks
Grand Indonesia Mall
3.4 km
National Museum
5.5 km
Gambir Train Station Building
5.7 km
National Monument (MONAS)
5.8 km
Istiqlal Mosque
6.4 km
Closest landmarks
Jakarta Stock Exchange
130 m
IDX - Indonesia Stock Exchange
130 m
Embassy of Jordan
180 m
Embassy of Denmark
360 m
The Energy Building
440 m

The Ritz-Carlton Jakarta, Pacific Place

Sudirman Central Business District (SCBD) JL. Jenderal Sudirman Kav.52-53, Sudirman, Jakarta, Indonesia, 12190 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Sudirman part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

210 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Hot tub

Kids club

Bicycles

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.7
Distance to city center3 km
Location rating9.4
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport9.6 km

Rooms available at The Ritz-Carlton Jakarta, Pacific Place

Exceptional
Room comfort & quality

9.3

Suite
...
  • Room size: 104 m²/1119 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest room
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Ritz-Carlton Guest Room
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Larger Room
...
  • Room size: 87 m²/936 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidential Suite, Club level, 1 Bedroom Presidential Suite
...
  • City view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Ritz-Carlton Suite
...
  • Room size: 146 m²/1572 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Larger Suite, Club level, 1 Bedroom Executive Suite
...
  • Room size: 104 m²/1119 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Ritz-Carlton Suite With City View
...
  • Room size: 171 m²/1841 ft²
  • 1 king bed
Enter dates to see prices
Club Level One Bedroom Larger Corner King Suite
...
  • Room size: 104 m²/1119 ft²
  • 1 king bed
Enter dates to see prices
Executive Grand Club Room With City View
...
  • Room size: 78 m²/840 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does The Ritz-Carlton Jakarta, Pacific Place provide shuttle service for getting around?

For your convenience when traveling around the city, The Ritz-Carlton Jakarta, Pacific Place offers None right where you need it making it easy for you to get to places quickly.

What sort of non-water sports and outdoor activities are accessible at The Ritz-Carlton Jakarta, Pacific Place?

The Ritz-Carlton Jakarta, Pacific Place features non-water sport and outdoor activities such as golf course (within 3 km) for you to sweat it out.

Does The Ritz-Carlton Jakarta, Pacific Place offer laundry services?

Yes! The Ritz-Carlton Jakarta, Pacific Place offers laundry service at your grasp for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

Does The Ritz-Carlton Jakarta, Pacific Place have an option for contactless check-in and check-out?

At The Ritz-Carlton Jakarta, Pacific Place, guest visitors can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

What interesting attractions are nearby The Ritz-Carlton Jakarta, Pacific Place that are in walking range?

While residing at The Ritz-Carlton Jakarta, Pacific Place, start off your trip by visiting the closest attractions that are within walking distance to the property which include Pacific Place Jakarta, Pacific Place Mall, and KidZania Jakarta.

When was The Ritz-Carlton Jakarta, Pacific Place built?

The Ritz-Carlton Jakarta, Pacific Place was built in 2007.

How many floors does The Ritz-Carlton Jakarta, Pacific Place have?

The Ritz-Carlton Jakarta, Pacific Place has a total of 4 floors.

How many rooms does The Ritz-Carlton Jakarta, Pacific Place have?

The Ritz-Carlton Jakarta, Pacific Place has a total of 62 rooms.

What do verified guests love most about The Ritz-Carlton Jakarta, Pacific Place?

Past visitors that stayed at The Ritz-Carlton Jakarta, Pacific Place have given this property a rating of 9.547 for its exceptional service as the main highlight for their stay.

What is the typical rating that past Solo travelers' have given to The Ritz-Carlton Jakarta, Pacific Place?

Past solo travelers that have stayed at this property have given The Ritz-Carlton Jakarta, Pacific Place an average rating of 9.4. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to The Ritz-Carlton Jakarta, Pacific Place?

The closest airport to The Ritz-Carlton Jakarta, Pacific Place is Husein Sastranegara International Airport, 114.0 km away.

What people love about The Ritz-Carlton Jakarta, Pacific Place

  • 10

    Exceptional
    Cleanliness

    "The hotel room was clean."

    Farica

    |

    March 26, 2023

  • 10

    Exceptional
    Spaciousness

    "The room is spacious and clean, I think its's newly renovated."

    Indri

    |

    December 19, 2022

  • 9.6

    Exceptional
    Location

    "Great location."

    Antoni

    |

    July 12, 2022

More about The Ritz-Carlton Jakarta, Pacific Place

More about The Ritz-Carlton Jakarta, Pacific Place

The Ritz-Carlton Jakarta, Pacific Place

Make everyday special with all that Jakarta has to offer with a stay at The Ritz-Carlton Jakarta, Pacific Place.
At The Ritz-Carlton Jakarta, Pacific Place, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Jakarta is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Ritz-Carlton Jakarta, Pacific Place. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
All rooms at The Ritz-Carlton Jakarta, Pacific Place are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at The Ritz-Carlton Jakarta, Pacific Place are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Every day at The Ritz-Carlton Jakarta, Pacific Place begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
At The Ritz-Carlton Jakarta, Pacific Place you can even have groceries delivered to your room with their convenient service.
Enjoy the countless activities offered at The Ritz-Carlton Jakarta, Pacific Place. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Family time on relaxed evenings is easy with the hotel's library and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't miss out on all that Jakarta has to offer! Find that special item or souvenir that will commemorate your trip to Jakarta at Grand Indonesia Mall located 3.3 km away.

Show less

Amenities and facilities

Exceptional
Facilities

9.2

Most talked about facilities

Food & Dining

16 mentions

Breakfast

3 mentions

Swimming Pool

2 mentions

Internet

2 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Malay
  • Spanish
Outdoor
  • Bicycles
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in all rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in all rooms
  • Deadbolts on some guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in all rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in all rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • TTY/TTD compatibilty in all rooms
  • View ports in all guest room and suites doors
  • Visual alarms in some guest rooms and suites
  • Visual alarms in some public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Outdoor recreational features
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Dressing room
  • DVD/CD player
  • Executive lounge access
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Hand sanitizer
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
PASOLA Restaurant
  • Cuisine: American, Asian, European
  • Menu: Buffet, A-la-carte

Location

Sudirman Central Business District (SCBD) JL. Jenderal Sudirman Kav.52-53, Sudirman, Jakarta, Indonesia, 12190
Exceptional
Location

9.4

Airports
  • Halim Perdanakusuma International Airport (HLP)
    9.6 km 32 min drive
  • Soekarno-Hatta International Airport (CGK)
    20.3 km 34 min drive
Public transportation
  • Istora
    190 m
  • Senayan
    870 m
Hospital or clinic
  • Semanggi Specialist Clinic
    560 m
Shopping
  • Grand Indonesia Mall
    3.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    100 m 3 min walk

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    3.4 km
  • National Museum
    5.5 km
  • Gambir Train Station Building
    5.7 km
  • National Monument (MONAS)
    5.8 km
  • Istiqlal Mosque
    6.4 km
  • Jakarta Cathedral
    6.6 km
  • Museum Bank Indonesia
    9.6 km
  • Jakarta Old Town
    10.1 km
  • Ancol Dreamland
    11.4 km
  • Beautiful Indonesia in Miniature Park
    15.1 km
Nearby landmarks
  • Pacific Place Jakarta
    120 m
  • Jakarta Stock Exchange
    130 m
  • IDX - Indonesia Stock Exchange
    130 m
  • Pacific Place Mall
    150 m
  • KidZania Jakarta
    170 m
  • Embassy of Jordan
    180 m
  • Istora
    190 m
  • Cinemaxx
    250 m
  • Giggle the Fun Factory
    350 m
  • Embassy of Denmark
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until18:00
  • Check-out from12:00
  • Check-out until13:00
  • Reception open until00:00
Getting around
  • Airport transfer fee35 IDR
  • Distance from city center3 km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)550000 IDR
  • Daily Internet/Wi-Fi fee0 IDR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 62
  • Room voltage220
  • Year property opened2007
  • Most recent renovation2021
Parking
  • Daily parking fee0 IDR

Property announcements

All rates include 5 meal presentations from breakfast, light lunch, afternoon tea, dinner, dessert & cordials

Reviews of The Ritz-Carlton Jakarta, Pacific Place from real guests

Provided by verified guests of Agoda
9.2
Exceptional
Cleanliness9.5
Service9.5
Location9.4
Room comfort and quality9.3
Facilities9.2
Value for money8.7
High score for Jakarta
Rating
9+ Exceptional (155)
8-9 Excellent (46)
7-8 Very Good (25)
6-7 Good (3)
<6 Below Expectation (4)

Show reviews that mention 

Showing 233 verified guest comments
12345
10.0
Exceptional
Farica from Indonesia
Solo traveler
Guest room
Stayed 2 nights in March 2023

A pleasant stay”

We booked a 3 night stay here and got an access to Lounge Club, which is nice. Starting from the check in to check out, it went flawlessly. The room was huge with all the necessary items. Huge bathroom with a huge window overlooking the city. The hotel room was clean. But the thing that stands out the most about this hotel is the quality of the service: we were most impressed with the cohesiveness and standard of the staff at all levels and in all departments. However, I would note in particular that staff at the Club Lounge deliver flawless service. Thanks to Vinda, Rosyid, Satria, Gunung and all the staffs!!💖 We had a pleasant stay and hope to be back.

Reviewed March 27, 2023
10.0
Exceptional
Indri from Indonesia
Family with young children
Guest room
Stayed 1 night in September 2022

Big Room and Good Location”

We stayed here for a short gateway and our kids loved this hotel. The room is spacious and clean, I think its's newly renovated. The staffs are friendly and really helpful. There is a connecting door to the mall (Pacific Place) with lots of playgrounds and nice restaurants.

Reviewed December 20, 2022
10.0
Exceptional
Asian from Indonesia
Family with young children
Ritz-Carlton Guest Room
Stayed 1 night in March 2021

Full of food”

The hotel itself very well located in pasific place mall, but we barely out of the hotel because all we need already provided by the hotel. It's clean, spacious room n bathroom, staff is very polite and helpfull, food is good, we got all bfast, lunch and dinner package, so we never got hungry. Kids like it. The pool is OK, we only stay for one night, will be back again someday for sure. Worth the price, very good...

Reviewed March 15, 2021

Dear Valued Guest, Warmest greetings from The Ritz-Carlton Jakarta, Pacific Place. Thank you for taking the time to share your experiences with us. We are delighted to know that you enjoyed your stay, especially regarding our Club Lounge. At The Ritz-Carlton Jakarta, Pacific Place, all our rooms are included 5 meals presentations in our Club Lounge. Once again, we thank you for your kind feedback and looking forward to welcoming you back for another great stay at The Ritz-Carlton Jakarta, Pacific Place. Best Regards, Subin Dharman General Manager

Responded April 26, 2021
The Ritz-Carlton Jakarta, Pacific Place
10.0
Exceptional
Yerimia from Indonesia
Couple
Guest room
Stayed 3 nights in May 2021

Best hotel ever”

My wife and I stayed at the Ritz Carlton Pacific Place from the date 12-15 May 2021. The bedroom is large and homey. Thank you to Kiki and Angel for decorating our room and giving us a cake and wedding anniversary greeting card. All staff at the Club Lounge are friendly and helpful, including the Director of the Club Lounge is very friendly and low profile (helps clear table).

Reviewed February 06, 2022
10.0
Exceptional
Chee from Indonesia
Family with young children
Guest room
Stayed 2 nights in May 2022

Exceptional”

Super warmth, friendly and attentive staff. Very customer-centered, flexible and proactively exceed guests expectations. Many surprising gestures from the moment of checking in to meals, housekeeping, facilities until we check out. Will come again!!

Reviewed May 03, 2022

Dear Valued Guest, Warmest greetings from The Ritz-Carlton Jakarta, Pacific Place. Thank you for taking the time to write a positive review following your recent stay with us. It is a real pleasure to receive such a glowing review and I am thrilled you enjoyed your stay so much. At The Ritz-Carlton Pacific Place, we take great pride in providing the very highest levels of service to our guests, ensuring each and every need is met. We aim to provide a bespoke service, where our guests can feel at home. I am so pleased we achieved this during your visit. We have shared your kind comments and appreciation with our Ladies and Gentlemen who were delighted to know that you had such a wonderful experience. I hope we have the pleasure of welcoming you back very soon again. Best regards, Subin Dharman General Manager

Responded August 01, 2022
The Ritz-Carlton Jakarta, Pacific Place
12345
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