"To my surprise, this hotel provided and deliver more than I expected."
Location rating score
210 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.6|
|Distance to city center||3 km|
|Nearest airport||Halim Perdanakusuma International Airport (HLP)|
|Distance to airport||9.6 km|
Check-in is from 03:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
The Ritz-Carlton Jakarta, Pacific Place is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 35 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Ritz-Carlton Jakarta, Pacific Place also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Ritz-Carlton Jakarta, Pacific Place has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.
The Ritz-Carlton Jakarta, Pacific Place does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"Staff friendly, good location, Good facitilies, and have big room."
October 8, 2017
"The staff were all excellent everywhere in the hotel."
July 21, 2019
"The hotel is very spacious and beautiful."
November 29, 2017
This luxurious accommodation in the heart of Jakarta's most prestigious commercial district is the place to be when special occasions arise. Boasting an opulent interior and a grand ballroom of 44,000sqf, The Ritz-Carlton Jakarta, Pacific Place is the address for luxury, class, and top-of-the-line services. There are 62 elegant guest rooms available, with choices ranging from Resident Suites for visitors and long stay guests to Executive Grand Club Rooms for corporate personnel. Each unit at the Ritz-Carlton Jakarta is spacious, generously equipped with modern amenities and employs Bvlgari bath essentials to ensure that their guests receive only the best. Hotel facilities are also second to none, with an outdoor pool, whirlpool, sauna, and health club for those who wants to relax. There is also a jogging track, outdoor basketball court, tennis court, and a fitness center for guests who like to keep active. Within close proximity to The Ritz-Carlton Jakarta, Pacific Place is the city's Stock Exchange, upscale shopping, and some of the best entertainment venue in the country.
"We feel like family and home, it was very good experience."
December 20, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
The Ritz-Carlton Jakarta, Pacific Place
Show reviews that mention
centrally located & Superb room”
Ritz-Carlton Pacific Place hotel is one of my favourite hotel in Jakarta. The hotel located next to the shopping mall, which open 12 hours from 10 am-10 pm. The gym has plenty of machine. The food is very good. The bathroom is gigantic. The best bathroom in jakarta.
Beautiful Hotel with great staff”
I really love Ritz Carlton Pacific Place Jakarta. This is the best hotel i ever been. Friendly Staff, very spacious room with nice view from the bathtub and of course included 5 times meal in a day. Really all you have to do is relaxing and enjoy all the luxuries they offer.
I just love staying at Ritz Carlton Pacific Place Jakarta, Everything is just perfect. The best staff and location as well. Foods are great too. Highly recommended for those who want to go to Jakarta for pleasure, Business or others.
"Warm welcome that make you feel at home"”
One of those hotel that you will want to return just after you check out. I strongly recommend The Ritz-Carlton Pacific Palace Jakarta Hotel and I am sure you will have a pleasant and memorable stay.
Great service and food”
It was great. IT's pricy as it's Ritz after all, there are loads of restaurants on the 4th and 5th floor at PAcific Place. The hotel is connected to PAcific Place as well as across the road to multiple shopping galleries and eateries. Their breakfast was one of the better ones, service was superb even when there were no seats available they opened the conference/meeting rooms for us to dine in. High tea is also complimentary.
The best hotel in Jakarta”
I stayed in this property because I have to attend an event there. To my surprise, this hotel provided and deliver more than I expected. Ritz Carlton Pacific Place showed what the word “hospitality” really means. Bravo!!!
It was superb. They serve breakfast from 6-10am then morning tea from 10am to 12midday, then lunch from 12midday to 2pm, then afternoon tea from 2pm till 5pm then dinner from 5pm to 9pm, then supper from 9pm to 11pm. Exceptional quality food and all are free, comes standard with my room, unbelievable. They even presented me with a Ritz-Carlton T-shirt as a present on my last day there in the dining room. The staff speaks very good English. Outstanding with their customer service, particularly Melandhi, Sue and Michelle, these three made me feel I'm home.
awsome room & in-room dining”
Ritz-Carlton Pacific Place hotel is one of my favourite hotel in Jakarta. The hotel located next to the shopping mall, which open 12 hours from 10 am-10 pm. The gym has plenty of machine. The food is very good. The bathroom is gigantic. The best bathroom & bath tub in jakarta.
We had a fabulously relaxing 24 hours at the Ritz Carlton. Check-in time at 12pm is great - means you can make the most of a weekend. Staff were flexible about checking out time which was also great. Food was lovely, and view of Jakarta was great(especially at night time)
I just love staying in this hotel, for business, for shopping or holiday, this is the best choice. Connected to one of the best mall in Jakarta, Pacific Place, makes it more convenient for me.
My Stay at The Ritz Carlton Hotel was absolutely amazing. Good service 5 times buffet in a day. Although there are not much variety of the food, but it is still consider as good. Very proffesional staff and very good service.
This hotel provides great service during my stay. Service was excellent. DVD player was available in the room, PS3 is available also upon request free of charge. Located next to Pacific Place shopping mall. All staffs have been very polite and helpful. This hotel is a very good place to do business and leisure. Internet connection is free and fast.
Very polite staff”
It is definitely a recommendable hotel. There maybe a lot of good hotels but very few have powerful shower heads. And Ritz definitely do have it. Coming back to a comfortable room in Jakarta is definitely important.
Simply the best 5 star hotel in jakarta”
The best 5 star hotel in jakarta, as expected the hotel service was superb, all the hotel employees was nice and accomodative, the service is excellent. I stayed at the grand deluxe room, the room is big and the best hotel bathroom in jakarta, the bathroom is big, and nice. The food is high quality and enough selection. I think that the hotel is live up to expectation.
all staff in hotel is a good person”
thank you for all staff in hotel Ritz Carlton, all the staff make me comfort all the time
Dear Julyanti, Thank you very much for choosing The Ritz-Carlton, Jakarta, Pacific Place for your stay and it is a pleasure to welcome you to our hotel. We would like to thank you for sharing your feedback on Agoda. At The Ritz-Carlton Pacific Place, we take great pride in providing the very highest levels of service to our guests, ensuring each and every need is met. We aim to provide a bespoke service, where our guests can feel at home. I am so pleased we achieved this during your visit Thank you for staying at The Ritz-Carlton Jakarta, Pacific Place and we look forward to welcoming you back for another memorable experience soon. Best regards, Subin Dharman
Awesome Hotel and outstanding service”
My Family was on a holiday trip to attend a wedding in Ritz Calton hotel and so we book the same hotel for our stay. The moment we check in, the service was very personal and the hotel room was awesome. Overall rating was a 6 star.
Ritz is just a great place to stay. The staff is awesome and the take great care of everyone, including the children.
Best Hotel in Jakarta”
one of best hotel in Jakarta, Food in club lounge was great. room was comforatable , also rest room was big and luxry,
The best hotel in Jakarta. Environment of this hotel is very nice and comfortable. Room's design and all the facilities are amazing. I'm very happy about this hotel's service.
A very pleasant and memorable experience. ”
After our first stay, we returned 3 weeks later because we enjoyed the hospitality so much. We also felt very secured in the hotel. Its direct link to a mall is very convenient. There's no need to leave the hotel because everything is made so comfortable and available. There's a great view of the city from the top floor while you have your meals. The sumptuous variety of food available throughout the day is a great experience. This is a wonderful place to stay for not just once, but many times more!