The Ritz-Carlton Jakarta, Pacific Place

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Sudirman Central Business District (SCBD) JL. Jenderal Sudirman Kav.52-53, Sudirman, Jakarta, Indonesia, 12190

Highlights

Great food & dining

Pelayanan ok dan makan sampai 5x d layanin d sni.
Great view

Huge bathroom with a huge window overlooking the city.
Excellent room comfort & quality

Hotel room are very tidy, clean, and homy... no complain.
Full-sized bathtubs

Sparkling clean

Hotel room are very tidy, clean, and homy... no complain.

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Get the added peace of mind that comes with Indonesia Care, when you book a stay here. Conveniently situated in the Sudirman part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.
Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Service 9.6
Cleanliness 9.5
Location 9.5
Facilities 9.3

Based on 758 verified reviews

Service

9.6

Cleanliness

9.5

Location

9.5

Facilities

9.3

Room comfort and qua...

9.3

Value for money

8.9

  • "Overall, a so comfortable and enjoyable stay."
  • "Very well taken care of by staff throughout my stay!"
  • "One of the best 5 Star Hotels in Jakarta"
  • "KUDOS to them that make your stay memorable."
  • "Clean room with everything you need to feel at home."
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Nearest transportation options

Istora Mandiri MRT Station is within 0.19 km

Senayan Mastercard MRT Station is within 0.87 km

See map

9.5Exceptional

Location rating score

Exceptional location - 1.29 kilometers from city center
Exceptional for walking
More details on walking
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There are 122 places in walking distance!

Parking
FREE
Walkable places
Pacific Place Jakarta
120 m
Pacific Place Mall
150 m
KidZania Jakarta
170 m
Cinepolis
250 m
fX Sudirman Mall
570 m
Popular landmarks
Grand Indonesia Mall
3.4 km
National Museum
5.5 km
Gambir Train Station Building
5.7 km
National Monument (MONAS)
5.8 km
Istiqlal Mosque
6.4 km
Closest landmarks
Jakarta Stock Exchange
130 m
IDX - Indonesia Stock Exchange
130 m
Embassy of Jordan
180 m
Embassy of Denmark
350 m
The Energy Building
440 m

Good to know

Value for money8.9
Distance to city center3 km
Location rating9.5
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport9.6 km

Select your room

1/13

Pacific Suite, Club lounge access, Suite, 1 King, City view

104 m²/1119 ft²
Max 3 adults
1 king bed

9.9

Exceptional

Room comfort and quality
City view
Roll-in shower
Electric kettle
Accessible toilet
Adapted bath
Additional toilet
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Towels
1/12

Guest Room, Club lounge access, Guest room, 1 King, City view

65 m²/700 ft²
Max 3 adults
1 king bed
Preferred by Couples

9.8

Exceptional

Room comfort and quality
City view
Roll-in shower
Electric kettle
Accessible toilet
Adapted bath
Additional toilet
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Towels
1/13

Presidential Suite, Club lounge access, Presidential Suite, 1 King, City view, Whirlpool

Max 3 adults
1 king bed
City view
Bathrobes
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
Towels
Air conditioning
Alarm clock
Slippers
Complimentary tea
Mini bar
Baby cot (upon request)
1/12

The Ritz-Carlton Suite, Club lounge access, Suite, 1 King, City view

146 m²/1572 ft²
Max 3 adults
1 king bed
City view
Bathrobes
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
Towels
Air conditioning
Alarm clock
Slippers
Complimentary tea
Mini bar
Baby cot (upon request)
1/12

Mayfair Suite, Club lounge access, Suite, 1 King, City view, Corner room

104 m²/1119 ft²
Max 3 adults
1 king bed
City view
Bathrobes
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
Towels
Telephone
Air conditioning
Alarm clock
Slippers
Complimentary tea
Mini bar
Desk
Baby cot (upon request)
1/11

Larger Guest Room, Club lounge access, Larger Guest room, 1 King, City view, Corner room

78 m²/840 ft²
Max 3 adults
1 king bed

9.6

Exceptional

Room comfort and quality
City view
Roll-in shower
Electric kettle
Accessible toilet
Adapted bath
Additional toilet
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Separate shower/bathtub
Shower
Toiletries
Towels
1/7

Suite

146 m²/1572 ft²
Max 3 adults
1 sofa bed / 1 king bed
Outdoor view
Roll-in shower
Electric kettle
Accessible toilet
Adapted bath
Additional toilet
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Walk-in shower
1/8

Presidential Suite

Max 3 adults
1 sofa bed / 1 king bed
Outdoor view
Roll-in shower
Electric kettle
Accessible toilet
Adapted bath
Additional toilet
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Walk-in shower
1/7

Double Room

65 m²/700 ft²
Max 4 adults
2 king beds
Fits groups
Outdoor view
Roll-in shower
Electric kettle
Accessible toilet
Adapted bath
Additional toilet
Bathrobes
Bathtub
Hair dryer
Mirror
Private bathroom
Shower
Toiletries
Towels
Walk-in shower
1/7

2 King Beds

Max 4 adults
1 king bed
City view
Bathrobes
Bathroom phone
Bathtub
Hair dryer
Mirror
Shower
Toiletries
Towels
Internet access – wireless
TV [flat screen]
Wi-Fi [free]
Air conditioning
Executive lounge access
Slippers

Frequently asked questions

At The Ritz-Carlton Jakarta, Pacific Place, guest visitors can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

While residing at The Ritz-Carlton Jakarta, Pacific Place, start off your trip by visiting the closest attractions that are within walking distance to the property which include Pacific Place Jakarta, Pacific Place Mall, and KidZania Jakarta.

The Ritz-Carlton Jakarta, Pacific Place was built in 2007.

The Ritz-Carlton Jakarta, Pacific Place has a total of 4 floors.

Past visitors that stayed at The Ritz-Carlton Jakarta, Pacific Place have given this property a rating of 9.593 for its exceptional service as the main highlight for their stay.

Past solo travelers that have stayed at this property have given The Ritz-Carlton Jakarta, Pacific Place an average rating of 9.4. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

The Ritz-Carlton Jakarta, Pacific Place has 4 venues available at this property and can accommodate up to 8000 people.

The closest airport to The Ritz-Carlton Jakarta, Pacific Place is Halim Perdanakusuma International Airport, 10.0 km away.

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More about The Ritz-Carlton Jakarta, Pacific Place

More about The Ritz-Carlton Jakarta, Pacific Place

Luxury and Convenience at The Ritz-Carlton Jakarta, Pacific Place

Welcome to The Ritz-Carlton Jakarta, Pacific Place, a luxurious 5-star hotel nestled in the vibrant city of Jakarta, Indonesia. With its impeccable service, stunning architecture, and convenient location, this hotel offers an unparalleled experience for both business and leisure travelers. As you step into the grand lobby, you'll be greeted by the hotel's elegant and contemporary design, reflecting the perfect blend of modernity and sophistication. The Ritz-Carlton Jakarta, Pacific Place boasts a total of 62 beautifully appointed rooms, each exuding a sense of luxury and comfort. Whether you choose a Deluxe Room, a Club Level Room, or a Suite, you can expect nothing less than the utmost comfort and style. Check-in at The Ritz-Carlton Jakarta, Pacific Place begins at 3:00 PM, allowing you ample time to settle in and unwind after your journey. The hotel's check-out time is at 01:00 PM, giving you the flexibility to enjoy a leisurely morning or catch an early flight without feeling rushed. The hotel was last renovated in 2021, ensuring that you'll be surrounded by the latest amenities and modern conveniences.

Exceptional Entertainment Facilities at The Ritz-Carlton Jakarta, Pacific Place

Discover a vibrant array of entertainment options at The Ritz-Carlton Jakarta, Pacific Place, designed to elevate your stay with memorable experiences. Guests can indulge in a luxurious shopping spree at the nearby upscale boutiques and flagship stores, offering the latest in fashion, accessories, and lifestyle products. After a day of exploration, unwind in the stylish shared lounge and TV area, perfect for relaxing with friends or enjoying a quiet moment with your favorite shows. For those seeking nightlife and social engagement, the hotel features a sophisticated bar and an energetic nightclub. Whether you're enjoying crafted cocktails in a chic setting or dancing the night away to lively beats, these venues promise a dynamic atmosphere that caters to all preferences. The combination of shopping, relaxing lounges, and vibrant nightlife makes The Ritz-Carlton Jakarta, Pacific Place a true haven for entertainment and leisure in the heart of Jakarta.

State-of-the-Art 24-Hour Fitness Center at The Ritz-Carlton Jakarta, Pacific Place

Experience the ultimate in convenience and wellness with The Ritz-Carlton Jakarta, Pacific Place’s 24-hour fitness center. Designed to cater to both early risers and night owls, this fully equipped gym offers modern cardio machines, strength training equipment, and free weights to help you maintain your fitness routine at any hour. Whether you're looking to start your day with an energizing workout or unwind after a busy day of meetings and sightseeing, our fitness center provides a welcoming and inspiring environment. Complementing the hotel’s luxurious amenities, the fitness center features a spacious layout with panoramic views of Jakarta, creating an invigorating backdrop for your exercise routine. Stay motivated with personalized training options and a wide range of equipment tailored to all fitness levels. After your workout, indulge in the hotel’s spa and wellness services to relax and rejuvenate, making your stay both active and restorative.

Exceptional Convenience Facilities at The Ritz-Carlton Jakarta, Pacific Place

Experience unparalleled comfort and ease during your stay at The Ritz-Carlton Jakarta, Pacific Place, thanks to a comprehensive range of convenience facilities. Guests can enjoy the luxury of 24-hour room service, ensuring your needs are met at any hour, along with efficient laundry and dry cleaning services to keep your wardrobe pristine. For added security and peace of mind, safety deposit boxes are available, while the concierge team is always ready to assist with personalized services and local recommendations. Stay connected effortlessly with complimentary Wi-Fi available in all rooms and public areas, including the executive lounge, where you can relax and work in a sophisticated setting. The hotel also offers luggage storage, a convenience store for any last-minute essentials, and daily housekeeping to maintain a fresh and inviting environment. For those who prefer designated smoking areas, the hotel provides a comfortable space to enjoy your smoke. Whether you're here for business or leisure, The Ritz-Carlton Jakarta, Pacific Place ensures your stay is seamless and enjoyable with its thoughtfully curated convenience facilities.

Seamless Transportation Options at The Ritz-Carlton Jakarta, Pacific Place

The Ritz-Carlton Jakarta, Pacific Place offers a range of sophisticated transport facilities designed to ensure a smooth and convenient stay for every guest. Upon arrival, guests can enjoy our reliable airport transfer service, providing a comfortable and hassle-free journey from the airport to the hotel. For those eager to explore Jakarta, the hotel can arrange curated tours, allowing guests to discover the city’s vibrant culture and attractions with ease. Guests arriving by car will appreciate the valet parking service and ample car park facilities, ensuring secure and convenient parking options. Additionally, the hotel provides a shuttle service for easy access to nearby shopping and entertainment districts, making it simple to explore the city without the stress of navigating unfamiliar roads. For guests preferring to drive themselves, car hire services are available, offering flexibility and independence during their stay. Taxis are also readily accessible, providing quick and convenient transportation around Jakarta, ensuring that every guest’s travel needs are effortlessly met.

Luxurious Room Facilities at The Ritz-Carlton Jakarta, Pacific Place

Indulge in a world of luxury and comfort with the exceptional room facilities offered at The Ritz-Carlton Jakarta, Pacific Place. Each room is meticulously designed to provide a truly unforgettable stay. Step into your room and feel the refreshing coolness of the air conditioning, ensuring a comfortable temperature throughout your stay. Wrap yourself in the plush bathrobes provided, adding an extra touch of luxury to your relaxation. Stay up-to-date with the latest news and happenings with the complimentary daily newspaper delivered to your room. For those who love to style their hair, a hair dryer is thoughtfully provided in each room. Sit back and unwind while enjoying your favorite shows on the high-definition television. Quench your thirst and satisfy your cravings with the well-stocked mini bar, offering a variety of beverages and snacks. Stay entertained with a wide selection of satellite/cable TV channels, ensuring there is always something to watch. Keep your beverages and snacks cool with the convenient refrigerator available in your room. The Ritz-Carlton Jakarta, Pacific Place ensures that every guest's needs are met with these exceptional room facilities.

Exquisite Dining Experiences at The Ritz-Carlton Jakarta, Pacific Place

At The Ritz-Carlton Jakarta, Pacific Place, guests can indulge in a variety of exceptional dining options designed to satisfy every craving. The hotel offers a sophisticated restaurant where culinary artistry meets local and international flavors, providing a memorable dining experience in an elegant setting. Whether you're seeking a leisurely breakfast, a business lunch, or an intimate dinner, the restaurant's diverse menu promises to delight your palate. For added convenience and comfort, the hotel also provides 24-hour room service, allowing guests to enjoy gourmet meals and beverages in the privacy of their rooms at any hour. Daily housekeeping ensures that every stay remains pristine and comfortable, so guests can relax and focus on enjoying their culinary experiences. With these attentive dining facilities, The Ritz-Carlton Jakarta, Pacific Place ensures a luxurious and convenient gastronomic journey for all visitors.

Luxurious and Spacious Rooms at The Ritz-Carlton Jakarta, Pacific Place

Indulge in the opulence and comfort of The Ritz-Carlton Jakarta, Pacific Place's exquisite room offerings. With a variety of room types to choose from, this hotel ensures a memorable stay for every guest. Experience true luxury in the Guest room, featuring a generous 65 square meters of space and a plush King Bed. For those seeking even more room to unwind, the Larger Room offers a spacious 87 square meters, also with a King Bed. The Larger Suite, located on the Club level, provides an elevated experience with its expansive layout. Book the 1 Bedroom Executive Suite for a truly indulgent stay, boasting 104 square meters of space and a King Bed. For the ultimate in grandeur, the Presidential Suite awaits, offering a sprawling 340 square meters and a King Bed. The Ritz-Carlton Guest Room and Ritz-Carlton Suite also provide a luxurious retreat, each with 65 and 146 square meters of space respectively. By booking these exceptional rooms on Agoda, guests can enjoy the best prices and a hassle-free experience. Agoda's user-friendly platform ensures a seamless booking process, allowing guests to secure their desired room at The Ritz-Carlton Jakarta, Pacific Place with ease. Don't miss out on the opportunity to experience unrivaled luxury and comfort at this prestigious hotel.

Discover the Vibrant Sudirman District in Jakarta

Located in the heart of Jakarta, the Sudirman district is a bustling and vibrant area known for its modern skyscrapers, upscale shopping malls, and thriving business scene. As the central business district of the city, Sudirman is home to numerous multinational corporations, financial institutions, and government offices, making it a hub of activity and a magnet for business travelers. But Sudirman is not just about business. This district also offers a wide range of entertainment and recreational options. Shopaholics will be delighted by the upscale Pacific Place Mall, which is conveniently connected to The Ritz-Carlton Jakarta, Pacific Place. Here, you can indulge in luxury shopping, dine at world-class restaurants, or catch the latest blockbuster at the cinema. For those seeking a taste of Jakarta's vibrant culture, Sudirman is also home to various art galleries, museums, and theaters. The National Museum, with its extensive collection of Indonesian artifacts, is a must-visit for history buffs, while the Jakarta Performing Arts Center hosts a variety of shows and performances throughout the year. With its convenient location and diverse range of attractions, Sudirman is the perfect base for exploring all that Jakarta has to offer. Whether you're visiting for business or leisure, you'll find yourself immersed in the energy and excitement of this dynamic district.

Convenient Transportation Options from Jakarta Airport to The Ritz-Carlton Jakarta, Pacific Place

Situated in the heart of Sudirman, Jakarta, The Ritz-Carlton Jakarta, Pacific Place offers a luxurious and convenient stay for travelers visiting the bustling capital city of Indonesia. Upon arriving at Jakarta, you have several transportation options to reach the hotel seamlessly. If you prefer a hassle-free and comfortable journey, the most convenient option is to take a taxi or a ride-hailing service from the airport. Both Soekarno-Hatta International Airport (CGK) and Halim Perdanakusuma International Airport (HLP) have designated taxi counters where you can book a taxi to the hotel. Ride-hailing services like Grab and Gojek are also popular choices, offering competitive prices and convenience. The journey from CGK takes approximately 45 minutes, while HLP is closer, with a travel time of around 30 minutes. Alternatively, for those who prefer public transportation, you can take the airport train from CGK to Sudirman Station. From there, it's a short taxi ride or a pleasant walk to The Ritz-Carlton Jakarta, Pacific Place. The airport train provides a cost-effective option and allows you to avoid traffic congestion during peak hours. The journey time from CGK to Sudirman Station is around 50 minutes, and the hotel is easily accessible from there.

A Culinary Paradise at The Ritz-Carlton Jakarta, Pacific Place

Situated in the vibrant heart of Jakarta, The Ritz-Carlton Jakarta, Pacific Place offers a culinary paradise for guests with its proximity to an array of exceptional restaurants. Just steps away from the hotel, you will find a variety of dining options to satisfy every palate. Indulge in the mouthwatering flavors of Kimukatsu Pacific Place, where you can savor their famous Japanese-style breaded pork cutlets. For a taste of authentic Korean cuisine, head to Mr. Park or Korean BBQ Grill, where you can grill your own meats and enjoy traditional side dishes. GYO GYO GYO Hakata n Izakaya is a must-visit for lovers of Japanese comfort food, offering a wide selection of ramen, yakitori, and izakaya-style dishes. Craving for local delights? Bubur Ayam Salim serves up piping hot bowls of traditional Indonesian rice porridge, perfect for a comforting meal. If you're in the mood for dumplings and dim sum, make your way to Din Tai Fung WTC2, known for their exquisite handmade dumplings. For an unforgettable dining experience, AMUZ Gourmet Restaurant offers French cuisine with a modern twist, while Alice and August Restaurant are great choices for those seeking a fusion of international flavors. With such a diverse range of culinary options just a stone's throw away, The Ritz-Carlton Jakarta, Pacific Place is the ideal destination for food enthusiasts.

Shop 'til You Drop at fX Sudirman Mall

Located just a stone's throw away from The Ritz-Carlton Jakarta, Pacific Place is the renowned fX Sudirman Mall. This upscale shopping destination is a haven for fashion enthusiasts and trendsetters. With its modern architecture and sleek design, fX Sudirman Mall offers a wide array of high-end boutiques, international fashion brands, and luxury stores. Indulge in a day of retail therapy as you explore the mall's extensive collection of designer labels and trendy fashion items. From stylish clothing and accessories to the latest electronic gadgets, fX Sudirman Mall has it all. After a successful shopping spree, recharge and refuel at one of the mall's many chic cafes or upscale restaurants. With its convenient location and impressive selection of shopping options, fX Sudirman Mall is a must-visit destination for fashion-forward travelers staying at The Ritz-Carlton Jakarta, Pacific Place.

Luxury at an Unbeatable Value

Experience the ultimate in luxury at The Ritz-Carlton Jakarta, Pacific Place, where every detail is meticulously crafted to provide an unparalleled stay. With an average room price of $370, this prestigious hotel offers an exceptional value for the discerning traveler. Compared to the average price of a hotel room in Jakarta, which stands at $44, The Ritz-Carlton Jakarta, Pacific Place is a testament to opulence and grandeur. From the moment you step into the elegant lobby, you'll be greeted by a world-class service and a sense of exclusivity that sets this hotel apart. Indulge in spacious and lavishly appointed rooms, adorned with modern furnishings and luxurious amenities. Each room offers breathtaking views of the city skyline, ensuring a truly immersive experience. With a price that reflects the unmatched quality and sophistication of The Ritz-Carlton brand, this hotel is a haven for those seeking an extraordinary stay in Jakarta.

Exceptional Service, Friendly Staff, and Delicious Food

The Ritz-Carlton Jakarta, Pacific Place has received rave reviews for its exceptional service, friendly staff, and delicious food. Guests have praised the hotel for its perfect service, with staff going above and beyond to ensure a comfortable and enjoyable stay. The room cleanliness has been a highlight, with guests describing the rooms as immaculate and equipped with everything they needed and more. The hotel's convenient location and excellent facilities have also received high praise. The food at the hotel has been described as tasty with a wide variety of options, and the staff have been commended for their friendliness and making guests feel like family. Overall, guests have had a great experience at The Ritz-Carlton Jakarta, Pacific Place, with many positive surprises throughout their stay.

A Luxurious Haven of Excellence at The Ritz-Carlton Jakarta, Pacific Place

With an impressive overall rating of 9.3, The Ritz-Carlton Jakarta, Pacific Place has garnered a reputation as a luxurious haven of excellence in the heart of Jakarta, Indonesia. This prestigious hotel has consistently received high ratings in various categories, including facilities, cleanliness, location, comfort, and staff performance, making it a top choice for discerning travelers seeking unparalleled hospitality. One of the standout features of The Ritz-Carlton Jakarta, Pacific Place is its exceptional staff performance, with a remarkable rating of 9.5. Guests have praised the hotel's dedicated and attentive team, who go above and beyond to ensure a memorable stay. From the warm welcome upon arrival to the personalized service throughout the stay, the staff at this hotel consistently exceeds expectations, making guests feel valued and well taken care of. Another aspect that sets The Ritz-Carlton Jakarta, Pacific Place apart is its impeccable cleanliness, earning a rating of 9.5. Guests have commended the hotel's commitment to maintaining a spotless environment, from the pristine guest rooms to the public areas. The attention to detail in housekeeping is evident, creating a comfortable and hygienic atmosphere for guests to relax and unwind. Additionally, the hotel's location has received a stellar rating of 9.4. Situated in the prestigious Pacific Place complex, guests have easy access to upscale shopping, dining, and entertainment options. The central location also allows for convenient exploration of Jakarta's vibrant cityscape, with major attractions and business districts just a short distance away. Overall, The Ritz-Carlton Jakarta, Pacific Place has consistently impressed guests with its exceptional facilities, impeccable cleanliness, prime location, and most importantly, the outstanding performance of its dedicated staff. Whether traveling for business or leisure, this luxurious hotel promises an unforgettable experience that exceeds all expectations.

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Amenities and facilities

Exceptional9.3

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
Outdoor
  • Bicycles
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Free bottled water unavailable
  • Hair dryer
  • Slippers

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
PASOLA Restaurant
  • Cuisine: American, Asian, European, Indonesian, International, Japanese, Local
  • Menu: Buffet, A-la-carte

Location

Sudirman Central Business District (SCBD) JL. Jenderal Sudirman Kav.52-53, Sudirman, Jakarta, Indonesia, 12190

Exceptional9.5

Location

Airports
  • Halim Perdanakusuma International Airport (HLP)
    9.6 km 32 min drive
  • Soekarno-Hatta International Airport (CGK)
    20.3 km 34 min drive
Public transportation
  • Istora Mandiri MRT Station
    190 m
  • Senayan Mastercard MRT Station
    870 m
Hospital or clinic
  • Puskesmas Senayan
    570 m
Shopping
  • Grand Indonesia Mall
    3.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    100 m 3 min walk

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    3.4 km
  • National Museum
    5.5 km
  • Gambir Train Station Building
    5.7 km
  • National Monument (MONAS)
    5.8 km
  • Istiqlal Mosque
    6.4 km
  • Jakarta Cathedral
    6.6 km
  • Museum Bank Indonesia
    9.6 km
  • Jakarta Old Town
    10.1 km
  • Ancol Dreamland
    11.4 km
  • Beautiful Indonesia in Miniature Park
    15.1 km
Nearby landmarks
  • Pacific Place Jakarta
    120 m
  • Jakarta Stock Exchange
    130 m
  • IDX - Indonesia Stock Exchange
    130 m
  • Pacific Place Mall
    150 m
  • KidZania Jakarta
    170 m
  • Embassy of Jordan
    180 m
  • Istora Mandiri MRT Station
    190 m
  • Cinepolis
    250 m
  • Embassy of Denmark
    350 m
  • The Energy Building
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-in until18:00
Getting around
  • Distance from city center3 km
  • Travel time to airport (minutes)40
  • Airport transfer fee35 IDR
Extras
  • Daily Internet/Wi-Fi fee0 IDR
  • Breakfast charge (unless included in room price)600000 IDR
The property
  • Year property opened2007
  • Number of floors4
  • Room voltage220
  • Most recent renovation2021
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name55110,9120404332264
Parking
  • Daily parking fee0 IDR

Reviews of The Ritz-Carlton Jakarta, Pacific Place from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

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9.3

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 9.6
  • 10
  • 10
  • 10
  • 9.2
  • 10
  • 8.0
  • 8.4

Most recent

From 562 reviews

  • Service score 9.6 out of 10 and is a high score in Jakarta
    Service9.6
  • Cleanliness score 9.5 out of 10 and is a high score in Jakarta
    Cleanliness9.5
  • Location score 9.5 out of 10 and is a high score in Jakarta
    Location9.5
  • Facilities score 9.3 out of 10 and is a high score in Jakarta
    Facilities9.3
  • Room comfort and quality score 9.3 out of 10 and is a high score in Jakarta
    Room comfort and quality9.3
  • Value for money score 8.9 out of 10 and is a high score in Jakarta
    Value for money8.9

Review summary

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The hotel's staff has received numerous positive reviews for their friendliness and willingness to assist guests. The location of the hotel is also highly convenient, providing easy access to Pacific Place Mall and the city's attractions. Guests have complimented the clean and spacious rooms. Moreover, the hotel offers great food and dining experience, with complimentary food and beverage. The hotel is praised for providing exceptional service and going above and beyond. Many reviewers also found the all-inclusive meal plan to be a good value for money.

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Show reviews that mention 

Service

Mentioned in 16 reviews
sentiment-positive-indicator
93% Positive
sentiment-negative-indicator
6% Unfavourable

Restaurant options

Mentioned in 5 reviews
sentiment-positive-indicator
100% Positive

Room comfort

Mentioned in 4 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Family

Mentioned in 3 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 3 reviews
sentiment-positive-indicator
100% Positive

Breakfast

Mentioned in 3 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Atmosphere

Mentioned in 3 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Value for money

Mentioned in 3 reviews
sentiment-positive-indicator
100% Positive

Property facilities

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive
Changed to review page 1
  1. 10.0Exceptional

    Najmia from Indonesia
    Family with young children
    Premier Guest Room, Club lounge access, Larger Guest room, King, City view
    Stayed 1 night in June 2026

    “Our family enjoyed our stay.”

    We stayed in a room with lounge access, the service was superb, I would recommend it and also return next time. The pool was very clean and not too sunny for children in the morning.

    Reviewed June 11, 2026
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  2. 9.2Exceptional

    Janeth from Philippines
    Couple
    Guest Room, Club lounge access, Guest room, 1 King, City view
    Stayed 1 night in December 2025

    “Great Stay”

    The property offers excellent value with spotless cleanliness, attentive and accommodating staff, and top-notch facilities. Reliable Wi-Fi and nearby shopping options enhance the experience. The meals are superb. Staff and managers interacts with the guests providing suggestions for travelers. It's just far from the airport. Overall, a so comfortable and enjoyable stay.

    Reviewed June 24, 2026
  3. 10.0Exceptional

    EUNKYUNG from South Korea
    Couple
    Larger Guest Room, Club lounge access, Larger Guest room, 1 King, City view, Corner room
    Stayed 2 nights in January 2025

    “Exceptional”

    The room we originally booked was a corner suite, and while the room itself was excellent, my husband found it a bit uncomfortable because it wasn't rectangular. When I spoke to the manager, they upgraded us to a suite. The meals were also outstanding, and the staff's service during our stay was perfect. It was the best hotel I have ever stayed in.

    Reviewed January 31, 2025
    Auto-translated through generative A.I.
  4. 10.0Exceptional

    lusiana from Indonesia
    Business traveler
    Larger Guest Room, Club lounge access, Larger Guest room, 1 King, City view, Corner room
    Stayed 1 night in July 2024

    “Exceptional”

    the best service hotel yang pernah saya dapat, kamar yang luas, pelayanan di club lounge yang luar biasa dengan breakfast, lunch, afternoon tea dan dinner yang di dapat, sangat recomended untuk menginap di hotel ini.

    Reviewed July 24, 2024
  5. 10.0Exceptional

    Dr. from Indonesia
    Couple
    Guest Room, Club lounge access, Guest room, 1 King, City view
    Stayed 1 night in January 2026

    “Best Stay”

    The staff was so friendly and helpful, asking the convenience of the stay, and our needs. The room was extraordinary, huge, clean, sophisticated, well arranged. We were so happy to stay overnight at the Ritz Carlton Pacific Place.

    Reviewed January 04, 2026
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