The Ritz-Carlton Jakarta, Pacific Place
Deluxe Grand Club, Club level, Guest room, 1 King - Room plan The Ritz-Carlton Jakarta, Pacific Place
Lobby The Ritz-Carlton Jakarta, Pacific Place
Interior view The Ritz-Carlton Jakarta, Pacific Place
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9.1
Exceptional
/10
(232 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location - 2.6 kilometers from city center
Parking
FREE
  • Pacific Place Shopping Mall50 m
  • Jakarta Stock Exchange130 m
  • IDX - Indonesia Stock Exchange130 m
  • Embassy of Jordan180 m
  • Embassy of Denmark360 m
  • Senayan Golf Driving Range360 m
  • Golf Driving Range Semanggi590 m
  • The Retro Club610 m
  • FX Sudirman Shopping Center650 m
  • fX mall650 m
  • Free Wi-Fi

    The Ritz-Carlton Jakarta, Pacific Place

    Sudirman Central Business District (SCBD) JL. Jendral Sudirman Kav.52-53, Sudirman, Jakarta, Indonesia, 12190 - See map
    "It was a perfect stay, we got 5 meals including afternoon tea, 2x lunch, breakfast and dinner."
    Muhamad R. - December 20, 2017
    Exceptional reputation
    Recommended by 96% of guests
    Exceptional cleanliness
    9.4 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Property ranking|Compared to 7,593 Jakarta properties
    See all rankings
    Location score
    9.3/10
    Service score
    9.4/10
    Cleanliness score
    9.4/10
    Room comfort score
    9.3/10
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Value for money8.3
    Distance to city center3 km
    Location rating9.3
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport9.6 km

    Rooms available at The Ritz-Carlton Jakarta, Pacific Place

    9.3
    Exceptional
    Room comfort & quality
    Presidential Suite, Club level, 1 Bedroom Presidential Suite
    Presidential Suite, Club level, 1 Bedroom Presidential Suite
    ...
    • City view
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe Grand Club, Club level, Guest room, 1 King
    Deluxe Grand Club, Club level, Guest room, 1 King
    ...
    • Room size: 74 m²/797 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Mayfair Club Suite, Club level, 1 Bedroom Junior Suite
    Mayfair Club Suite, Club level, 1 Bedroom Junior Suite
    ...
    • Room size: 127 m²/1367 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Ritz-Carlton Suite, Club level, 1 Bedroom Executive Suite
    Ritz-Carlton Suite, Club level, 1 Bedroom Executive Suite
    ...
    • Room size: 83 m²/893 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Grand Club, Club level, Larger Guest room, 1 King
    Executive Grand Club, Club level, Larger Guest room, 1 King
    ...
    • Room size: 78 m²/840 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Super Deluxe Grand Club, Club level, Guest room, 1 King
    Super Deluxe Grand Club, Club level, Guest room, 1 King
    ...
    • Room size: 74 m²/797 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive King Room - Club Level
    Executive King Room - Club Level
    ...
    • Room size: 78 m²/840 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Mayfair Club Suite
    Mayfair Club Suite
    ...
    • Room size: 127 m²/1367 ft²
    • Shower and bathtub
    • 2 double beds
    Enter dates to see prices
    Grand Room
    Grand Room
    ...
    • Room size: 64 m²/689 ft²
    Enter dates to see prices
    Room Luxury
    Room Luxury
    ...
      Enter dates to see prices

      What people love about The Ritz-Carlton Jakarta, Pacific Place

      • 10.0
        Exceptional

        "Great Hotel"

        I K.

        |

        March 26, 2016

      • 9.6
        Exceptional
        Staff 

        "Staff friendly, good location, Good facitilies, and have big room."

        Muhamad

        |

        October 8, 2017

      • 9.6
        Exceptional
        Spaciousness

        "The hotel is very spacious and beautiful."

        Sherly

        |

        November 29, 2017

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      More about The Ritz-Carlton Jakarta, Pacific Place

      More about The Ritz-Carlton Jakarta, Pacific Place

      9.6
      Exceptional

      "The staffs were so friendly and welcome."

      Muhamad R.

      |

      December 20, 2017

      An overview

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      What they offer

      10.0
      Exceptional

      "We feel like family and home, it was very good experience."

      zakaria

      |

      December 20, 2018

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Indonesian cuisine
      Indonesian cuisine
      Bengawan
      3.8 km Indonesian, International, Mexican
      The Harvest Deli
      4.1 km Indonesian, Southwestern
      Hermitage Lounge
      4.2 km Indonesian
      American cuisine
      American cuisine
      J Co Donuts & Coffee
      660 m American, Cafe
      Front Row
      680 m American, European
      Choux Cream
      690 m American
      Asian cuisine
      Asian cuisine
      Lucy in the Sky
      120 m Asian
      QQ Kopitiam
      290 m Asian, Malaysian
      Poke Sushi
      590 m Asian, Japanese, Seafood

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

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      Some helpful facts

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      Reviews of The Ritz-Carlton Jakarta, Pacific Place from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (232)Booking.com Reviews (136)
      9.1
      /
      10
      Exceptional
      Cleanliness9.4
      Facilities9.2
      Location9.3
      Room comfort and quality9.3
      Service9.3
      Value for money8.3
      Rating
      9+ Exceptional (95)
      8-9 Excellent (45)
      7-8 Very Good (21)
      6-7 Good (4)
      <6 Below Expectation (4)
      Time of the year
      Mar - May (32)
      Jun - Aug (38)
      Sep - Nov (47)
      Dec - Feb (52)
      All languages
      All guests (232)
      All room types

      Show reviews that mention 

      Showing 169 verified guest comments
      12345
      9.6
      Exceptional
      igisty from Indonesia
      Solo traveler
      Deluxe Grand Club, Club level, Guest room, 1 King
      Stayed 1 night in July 2019

      Friendly staff with excellence services”

      The staff were all excellent everywhere in the hotel. We received a great welcome and shown to our room which was immaculate and had everything I needed and more.

      Reviewed July 21, 2019
      10.0
      Exceptional
      latifa from Indonesia
      Family with young children
      Deluxe Grand Club, Club level, Guest room, 1 King
      Stayed 1 night in December 2018

      Comfort, like to stay here alot”

      I made a surprise for husband birthday, with his friends hiding on bathroom. It was very successful and we all had a lovely dinner at club floor. Ms Naomi, Guest Recognition Agent, helped me alot to realize this surprise successfully. Thanks so much Ms Naomi...

      Reviewed December 03, 2018
      10.0
      Exceptional
      Susiana from Indonesia
      Business traveler
      Stayed 1 night in October 2017

      The best hotel in Jakarta”

      I stayed in this property because I have to attend an event there. To my surprise, this hotel provided and deliver more than I expected. Ritz Carlton Pacific Place showed what the word “hospitality” really means. Bravo!!!

      Reviewed November 14, 2017
      9.2
      Exceptional
      wirawan from Indonesia
      Couple
      Stayed 2 nights in October 2017

      best indulgences hotel in center of jakarta ”

      they had a superb 5 times meals with best taste and quality of food! the staff are very helping and friendly , they greet us everytime, this is what all people want in hospitality world. i stayed 2 night in mayfair spa suite which we have our own jaccuzi and sauna. and of course view is best!

      Reviewed October 20, 2017
      10.0
      Exceptional
      Winardi from Indonesia
      Family with young children
      Deluxe Grand Club, Club level, Guest room, 1 King
      Stayed 1 night in July 2015

      Simply the best 5 star hotel in jakarta”

      SERVICE, CLEAN, LOCATION

      The best 5 star hotel in jakarta, as expected the hotel service was superb, all the hotel employees was nice and accomodative, the service is excellent. I stayed at the grand deluxe room, the room is big and the best hotel bathroom in jakarta, the bathroom is big, and nice. The food is high quality and enough selection. I think that the hotel is live up to expectation.

      Reviewed July 19, 2015
      8.7
      Excellent
      Beng from Malaysia
      Business traveler
      Deluxe Grand Club, Club level, Guest room, 1 King
      Stayed 1 night in May 2014

      Luxurious and classy”

      Huge room, excellent staff service, comfortable bed

      Booked the deluxe grand club room so had access to club floors. Facilities are good for business travellers and the staff are very attentive. Room is huge and bed is very comfortable. Free Wifi/internet and good selection of channels on TV. Overall, a great experience.

      Reviewed May 30, 2014
      9.7
      Exceptional
      Jasmine from Singapore
      Business traveler
      Stayed 2 nights in January 2013

      Very polite staff”

      the rooms were great

      It is definitely a recommendable hotel. There maybe a lot of good hotels but very few have powerful shower heads. And Ritz definitely do have it. Coming back to a comfortable room in Jakarta is definitely important.

      Reviewed February 03, 2013
      8.3
      Excellent
      Leo from Indonesia
      Family with young children
      Stayed 2 nights in August 2012

      Nice Hotel right in the centre of business ”

      Well Managed

      Well Managed Hotel for business and pleasure in Jakarta. Staffs are very friendly and welcome us. As we are using a car, parking lot was not near and easily get lost if we don't take notice where you parked the car but it was OK.

      Reviewed August 08, 2012
      10.0
      Exceptional
      Glenda from Indonesia
      Group
      Stayed 2 nights in July 2012

      Beautiful Hotel with great staff”

      Complete meals and nearby Shopping Mall

      I really love Ritz Carlton Pacific Place Jakarta. This is the best hotel i ever been. Friendly Staff, very spacious room with nice view from the bathtub and of course included 5 times meal in a day. Really all you have to do is relaxing and enjoy all the luxuries they offer.

      Reviewed July 28, 2012
      10.0
      Exceptional
      Glenda from Indonesia
      Solo traveler
      Stayed 1 night in June 2012

      Best Hotel”

      Nearby Pacific Place Mall and Nice Room

      I just love staying at Ritz Carlton Pacific Place Jakarta, Everything is just perfect. The best staff and location as well. Foods are great too. Highly recommended for those who want to go to Jakarta for pleasure, Business or others.

      Reviewed July 06, 2012
      9.3
      Exceptional
      Murtuza from Singapore
      Business traveler
      Stayed 1 night in May 2011

      Good service, great location, nice place to stay”

      Room was large, internet when it was working was fast, staff were friendly.

      i have to say that everything about the hotel was good except the internet. i ended up relying quite alot on the wired connection when in the room for work. other than that, the stay, service, food and everything else was good.

      Reviewed May 07, 2011
      6.4
      Good
      soeharno from Indonesia
      Couple
      Deluxe Grand Club, Club level, Guest room, 1 King
      Stayed 1 night in April 2019

      The hotel is not professional by charging my credit card for a weird reason”

      I booked and paid the hotel through Agoda on the 18th of april; however, on the 23rd of april, the hotel called and explained that they have a settlement issue with Agoda, so they ask e to pay the bill. Without my authorisation, the hotel charged my CC. I really think this is not proper action for customer. It is really dissapointing

      Reviewed April 23, 2019
      10.0
      Exceptional
      zakaria from Saudi Arabia
      Family with young children
      Deluxe Grand Club, Club level, Guest room, 1 King
      Stayed 1 night in December 2018

      Very nice and kind staff.”

      Hotel staff surprise my young daughter in her 4th birthday with cake and gift. We feel like family and home, it was very good experience. We wish if we could extend our stay.

      Reviewed December 20, 2018
      9.6
      Exceptional
      Muhamad from Indonesia
      Couple
      Stayed 1 night in December 2017

      wonderful stay”

      We booked Superior Grand Club for our weeding preparation, but the hotel management were so kind they upgraded our room to Suite room! it was a perfect stay, we got 5 meals including afternoon tea, 2x lunch, breakfast and dinner. the staffs were so friendly and welcome.

      Reviewed December 20, 2017
      9.7
      Exceptional
      Jazreel from Indonesia
      Couple
      Deluxe Grand Club, Club level, Guest room, 1 King
      Stayed 2 nights in June 2014

      TOP Hotel”

      SERVICE, CLEANLINESS, GOOD FOOD

      My Stay at The Ritz Carlton Hotel was absolutely amazing. Good service 5 times buffet in a day. Although there are not much variety of the food, but it is still consider as good. Very proffesional staff and very good service.

      Reviewed October 21, 2014
      10.0
      Exceptional
      Helen from Indonesia
      Family with young children
      Deluxe Grand Club, Club level, Guest room, 1 King
      Stayed 1 night in April 2014

      Luxurious & excellent service”

      Club lounge, Beautiful room & proximity to shopping mall

      We had a very pleasant experience staying at the hotel & would definitely come back to stay. Most of all we enjoy the excellent service, the view & meal at the club lounge. Enjoyed the luxury atmosphere of the hotel. Overall we were highly satisfied!

      Reviewed April 09, 2014
      9.3
      Exceptional
      Yew from Malaysia
      Business traveler
      Executive Grand Club, Club level, Larger Guest room, 1 King
      Stayed 2 nights in March 2014

      Great service and food”

      Service, from the welcome drink to the attentiveness of the staff to offer complimentary breakfast when checking in early. Rooms was provided as soon as it was ready before check in time.

      It was great. IT's pricy as it's Ritz after all, there are loads of restaurants on the 4th and 5th floor at PAcific Place. The hotel is connected to PAcific Place as well as across the road to multiple shopping galleries and eateries. Their breakfast was one of the better ones, service was superb even when there were no seats available they opened the conference/meeting rooms for us to dine in. High tea is also complimentary.

      Reviewed March 20, 2014
      10.0
      Exceptional
      Kew from Malaysia
      Family with teens
      Deluxe Grand Club, Club level, Guest room, 1 King
      Stayed 1 night in February 2014

      A very pleasant and memorable experience. ”

      Top class service, very polite and knowledgeable staff who know you by name. Feeling of security and beautiful view of city from 21st floor.

      After our first stay, we returned 3 weeks later because we enjoyed the hospitality so much. We also felt very secured in the hotel. Its direct link to a mall is very convenient. There's no need to leave the hotel because everything is made so comfortable and available. There's a great view of the city from the top floor while you have your meals. The sumptuous variety of food available throughout the day is a great experience. This is a wonderful place to stay for not just once, but many times more!

      Reviewed February 21, 2014
      9.0
      Exceptional
      ANNABELLE from Singapore
      Couple
      Deluxe Grand Club, Club level, Guest room, 1 King
      Stayed 2 nights in December 2013

      Lovely 5-class stay”

      Superb service, great club floor, direct access to Pacific Place Mall

      Helpful and warm staff allowing us to wake up to fresh juices every morning with a hearty breakfast Great location Good spa (Sports massage) Apt facilities such as steam room, sauna, jacuzzi, changing rooms and pool! We will return! :)

      Reviewed January 03, 2014
      8.0
      Excellent
      siti from Indonesia
      Business traveler
      Deluxe Grand Club, Club level, Guest room, 1 King
      Stayed 1 night in December 2013

      awsome room & in-room dining”

      awsome city view, awsome in-room dining, awsome room

      Ritz-Carlton Pacific Place hotel is one of my favourite hotel in Jakarta. The hotel located next to the shopping mall, which open 12 hours from 10 am-10 pm. The gym has plenty of machine. The food is very good. The bathroom is gigantic. The best bathroom & bath tub in jakarta.

      Reviewed December 30, 2013
      12345
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      The Ritz-Carlton Jakarta, Pacific Place
      |Exceptional 9.1
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      • Exceptional location
      • Plaza Indonesia
      • MRT Station Bendungan Hilir is within 1.31 km