9.0
Exceptional
/10
(279 reviews)See what guests said
Highly rated by guests – 87% would recommend
Highly rated by guests – 87% would recommend
See map
8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Thongson Bay Beach 730 m
Villa under construction 1.08 km
Jungle Minigolf 1.11 km
Choeng Mon Beach 1.15 km
Plai laem 1.23 km
Samrong Beach 1.28 km
7 Eleven Supermarkt 1.31 km
Wat Plai Laem 1.37 km
Wat Nuan Naram 1.81 km
Art-samui 1.81 km
Nearby landmarks
Wat Plai Laem 1.37 km
Big Buddha 1.94 km
Fisherman's Village 5.35 km
Chaweng Beach 5.62 km
Maenam Beach 8.25 km
Chaweng Noi Beach 8.79 km
Thong Takhian Beach (Silver Beach) 13.35 km
Lamai Beach 13.56 km
Hin Ta & Hin Yai Rocks 14.75 km
Na Muang Waterfall 15.24 km
The Ritz-Carlton, Koh Samui

"The warm and personal service took care of every little detail."

Liron - December 28, 2019
Select Terrace Suite King, 1 Bedroom Suite, 1 King, Sofa bed The Ritz-Carlton, Koh Samui
Lobby The Ritz-Carlton, Koh Samui
Interior view The Ritz-Carlton, Koh Samui
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Free Wi-Fi

The Ritz-Carlton, Koh Samui

9/123 Moo 5, Tambon Bophut, Choengmon, Koh Samui, Thailand, 84320 - See map
  • Airport transfer

  • Private beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Cheaper than 79% of all properties in Koh Samui in the last 24 hoursCompared to 1,591 Koh Samui properties at Agoda for various dates
Value for money8.6
Distance to city center7 km
Location rating8.8
Nearest airportSamui Airport (USM)
Distance to airport3.7 km

Rooms available at The Ritz-Carlton, Koh Samui

Ultimate Pool Villa, 1 Bedroom Villa, 1 King, Sofa bed
...
  • Room size: 97 m²/1044 ft²
  • Ocean view
  • 1 king bed
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Select Terrace Suite Twin, 1 Bedroom Suite, Resort view
...
  • Room size: 93 m²/1001 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Exclusive Pool Villa, 1 Bedroom Villa, 1 King, Sofa bed
...
  • Room size: 97 m²/1044 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
2Bedroom Terrace Suite, 2 Bedroom Suite, Resort view
...
  • Room size: 186 m²/2002 ft²
  • Nature view
  • 1 king bed or 2 single beds
Enter dates to see prices
Select Terrace Suite King, 1 Bedroom Suite, 1 King, Sofa bed
...
  • Room size: 93 m²/1001 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Garden Suite, 1 Bedroom Suite, 1 King, Sofa bed, Garden view
...
  • Room size: 93 m²/1001 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Tropical Pool Villa, 1 Bedroom Villa, 1 King, Sofa bed
...
  • Room size: 97 m²/1044 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
2Bedroom Ocean View Suite, 2 Bedroom Suite, Ocean view
...
  • Room size: 186 m²/2002 ft²
  • Ocean view
Enter dates to see prices
Tropical Pool Villa
...
  • Room size: 97 m²/1044 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Ultimate Pool Villa
...
  • Room size: 97 m²/1044 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Ritz-Carlton, Koh Samui?

Check-in is from 03:00 PM, and check-out is until 03:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Ritz-Carlton, Koh Samui?

The Ritz-Carlton, Koh Samui is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2000 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Ritz-Carlton, Koh Samui also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Ritz-Carlton, Koh Samui has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Koh Samui with private transportation, the hotel can arrange taxi service.

What is the smoking policy at The Ritz-Carlton, Koh Samui?

The Ritz-Carlton, Koh Samui does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about The Ritz-Carlton, Koh Samui

  • 9.2
    Exceptional

    "We had a great time, the place is gorgeous."

    ANDREAS

    |

    July 4, 2018

  • 9.6
    Exceptional

    "The best hotel I have ever been."

    Laura

    |

    February 22, 2020

  • 10.0
    Exceptional
    Staff 

    "Great service great lication"

    Ranee

    |

    March 18, 2020

Property ranking|Compared to 1,591 Koh Samui properties
See all rankings
Cleanliness score
9.3/10
Couples review score
8.9/10
Room size
105 sqm.
Service score
8.9/10
Better than
97
%
of Koh Samui properties
Better than
94
%
of Koh Samui properties
Bigger than
93
%
of Koh Samui properties
Better than
92
%
of Koh Samui properties
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Overall rating:
9.0
Exceptional
279 reviews
Cleanliness
9.5
Facilities
8.9
Location
8.8
Read all reviews >
What travelers say they love:
The staff was super nice and suprized me a couple of times.
Laura from Switzerland
Solo traveler
More about The Ritz-Carlton, Koh Samui

More about The Ritz-Carlton, Koh Samui

Whether you're a tourist or traveling on business, The Ritz-Carlton Koh Samui is a great choice for accommodation when visiting Samui. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

The Ritz-Carlton Koh Samui offers impeccable service and all the essential amenities to invigorate the weary traveler. The property provides free Wi-Fi in all rooms, 24-hour room service, convenience store, daily housekeeping, gift/souvenir shop to ensure the greatest comfort.

The Ritz-Carlton Koh Samui is home to 175 guestrooms. All are tastefully furnished, and many even provide such comforts as flat screen television, additional bathroom, additional toilet, bathroom phone, clothes rack. The property's hiking trails, snorkeling, private beach, fitness center, sauna are ideal places to relax and unwind after a busy day. Discover an engaging blend of professional service and a wide array of features at The Ritz-Carlton Koh Samui.

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What they offer

10.0
Exceptional

"These people and their service are terrific!"

Andrew

|

January 22, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental
Vegetarian

Restaurants on site

Shook!
Cuisine:American, Asian
Menu:Buffet, A-la-carte
Baan Talat
Cuisine:Asian
Menu:A-la-carte
Sea Salt Deck
Cuisine:American, Asian
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of The Ritz-Carlton, Koh Samui from real guests

Overall rating
9.0
Exceptional
From 279 reviews
9.5Cleanliness
9.4Room comfort and quality
9.4Service
Agoda Reviews (67)Booking.com Reviews (212)
Rating via Agoda9.0
/
10
Exceptional
Cleanliness9.5
Facilities8.9
Location8.8
Service9.2
Value for money8.6
High score for Koh Samui
Rating
9+ Exceptional (25)
8-9 Excellent (3)
7-8 Very Good (0)
6-7 Good (3)
<6 Below Expectation (2)
Time of the year
Mar - May (4)
Jun - Aug (8)
Sep - Nov (5)
Dec - Feb (16)
All guests (67)
All room types
All languages

Show reviews that mention 

Showing 33 verified guest comments
12
10.0
Exceptional
Hao from Thailand
Couple
Garden Suite, 1 Bedroom Suite, 1 King, Sofa bed, Garden view
Stayed 2 nights in July 2020

As good as always ”

I was there with my friend for a long weekend, decided to go with Ritz Carlton as a safe choice. As expected, the hotel is beautiful, room is spacious, clean, nice ocean view from most of the rooms, good vibe; staff is all super nice. There is bums here n there but all in all 10/10. Hotel emailed me in advance, I shared them my flight information. We arrived Samui early at 9 am, staff picked us up at the lobby, the room was upgraded n ready in advance. My returns flight was 5pm, n it took ~ 15 mins to the airport, so hotel arrange free late check out at 3.30pm n send us to airport at 3.45pm. Everything is “Just in time” and perfect. From the room you can see beautiful sunrise in the morning, and at ~ 6pm you can see sunset from the lobby. Hotel has several restaurants if you lazy to go out after a long snorkeling tour. I heard pak tai was good, but we went to famous Supatra to support this local restaurant during the pandemic. Wish you all have good vacation in Samui

Reviewed July 28, 2020
10.0
Exceptional
Marc from United States
Couple
Garden Suite, 1 Bedroom Suite, 1 King, Sofa bed, Garden view
Stayed 2 nights in December 2020

Perfection”

Fabulous experience. In my opinion, they have the finest piece of land on the island, featuring a variety of jaw dropping views. You get a bird's eye view of Koh Phangan from certain areas. I believe it's the closest you can get to Phangan from Samui. You also get the best sunsets on the island from the area beside the reception, and you should take some pictures there in the evening. Lots to do: snorkeling, kayaks, multiple pools, spa, mini golf, basketball, tennis, organized group activities each day. The breakfast buffet and the main pool are the best on Samui. The service and the rooms/villas are all that you'd expect from a high 5 star resort, and more. Staff went out of their way to give us an unforgettable experience.

Reviewed December 15, 2020
10.0
Exceptional
yik from Hong Kong
Couple
Exclusive Pool Villa, 1 Bedroom Villa, 1 King, Sofa bed
Stayed 1 night in July 2018

Awesome stay”

Upon check-in we were greeted with great smiles from the staff and obviously they were very prepared for our check-in. We enjoyed our stay... the restaurants Pak Thai was especially good for local food and the in-room dining is beyond imagination. We would love to stay again in this hotel the next time we visit Koh Samui.

Reviewed July 23, 2018
9.6
Exceptional
Liron from Israel
Family with young children
Select Terrace Suite Twin, 1 Bedroom Suite, Resort view
Stayed 5 nights in December 2019

Exceptional”

It was fine, the rooms were beautiful, but above all I would like to commend the hotel manager Maria .... The warm and personal service took care of every little detail. Thank you Maria we will meet soon. Basis family

Reviewed December 28, 2019
9.6
Exceptional
dylia from Singapore
Family with young children
Select Terrace Suite King, 1 Bedroom Suite, 1 King, Sofa bed
Stayed 2 nights in December 2019

Summer holidays..”

The ambience, service and the layout n designs of the rooms were beyond expectations.. the cons are: food.. as we are a big foodie, despite the huge variety of selection during breakfast , they could actually explore having to have halal meats options. And probably put the pork dishes to one designated area. As

Reviewed December 20, 2019
8.8
Excellent
Joo from Singapore
Couple
Select Terrace Suite King, 1 Bedroom Suite, 1 King, Sofa bed
Stayed 3 nights in July 2019

Fantastic Service”

Watch out for hidden taxes. Agoda hides this in the small print. I paid about 10-15% extra than i expected. Agoda should have been more transparent. In the end i could have gotten a cheaper rate by going direct to the hotel. And if i did that i would have had loyalty points from the hotel too.

Reviewed August 01, 2019
9.6
Exceptional
Laura from Switzerland
Solo traveler
Garden Suite, 1 Bedroom Suite, 1 King, Sofa bed, Garden view
Stayed 1 night in February 2020

Exceptional”

The staff was super nice and suprized me a couple of times. I have stayed in many nice hotels but this one is just amazing. The best hotel I have ever been. I will come back for sure.

Reviewed February 22, 2020
9.2
Exceptional
Nutch from Thailand
Family with young children
Garden Suite, 1 Bedroom Suite, 1 King, Sofa bed, Garden view
Stayed 1 night in December 2020

Great hotel in samui.”

Very large area of the hotel, need a buggy to go around. Great breakfast and room facilities.

Reviewed December 29, 2020
10.0
Exceptional
Andrew from United States
Couple
Stayed 3 nights in January 2018

Amazing!”

I loved every minute of this trip especially all the staff: Mahmoud, Hanny, Lana, Pop, A, Oh Oh, F, Chef Chelo, Thomas. These people and their service are terrific! I would highly recommend.

Reviewed January 22, 2018
9.6
Exceptional
Piyush from India
Couple
Ultimate Pool Villa, 1 Bedroom Villa, 1 King, Sofa bed
Stayed 1 night in January 2020

Best Luxury Experience”

Book one of the sea facing villas and enjoy a 5-star experience with your private infinity pool and a tub overlooking the vast expanse of the sea.

Reviewed September 03, 2020
9.6
Exceptional
thanawee from Thailand
Family with teens
Exclusive Pool Villa, 1 Bedroom Villa, 1 King, Sofa bed
Stayed 2 nights in October 2020

Best staff ans great team work”

I was traveling there with my mom spending two nights and three days. The service was soooo wonderful and impressive. I enjoyed my stay so much!

Reviewed March 09, 2021
9.6
Exceptional
SURAPUST from Thailand
Couple
Tropical Pool Villa
Stayed 2 nights in March 2021

I like the atmosphere”

The beach is very beautiful. The Facility is all around and make me impress.

Reviewed March 27, 2021
9.2
Exceptional
ANDREAS from Thailand
Couple
Select Terrace Suite King, 1 Bedroom Suite, 1 King, Sofa bed
Stayed 1 night in June 2018

Great place, just fabolous”

We had a great time, the place is gorgeous.

Reviewed July 04, 2018
10.0
Exceptional
kijpatomnath from Aruba
Couple
Garden Suite, 1 Bedroom Suite, 1 King, Sofa bed, Garden view
Stayed 2 nights in January 2021

Great service mind”

They have just everything you need, you can just ask or some you dont even have to ask

Reviewed February 03, 2021
9.2
Exceptional
CHEUNG from Hong Kong
Couple
Stayed 2 nights in January 2019

New resort, nice location and good service”

Everything is good except: - restaurants choices

Reviewed January 13, 2019
10.0
Exceptional
Ranee from Thailand
Couple
Garden Suite, 1 Bedroom Suite, 1 King, Sofa bed, Garden view
Stayed 1 night in March 2020

Totally great”

Great service great lication

Reviewed March 18, 2020
9.6
Exceptional
Ayunda from Indonesia
Family with teens
Stayed 2 nights in August 2018

Awesome!”

Best!

Reviewed August 10, 2018
2.0
gavin from United Kingdom
Solo traveler
Stayed 3 nights in December 2017

worst hotel in Samui”

I would avoid the hotel, everything from top to bottom , the worst service hotel I have ever stayed in

Reviewed December 26, 2017
8.8
Excellent
UEKI from Thailand
Family with young children
Garden Suite, 1 Bedroom Suite, 1 King, Sofa bed, Garden view
Stayed 2 nights in August 2020

team”

HOTEL内の連携が取れていて、バギーに乗って話した予定をコールセンターの人が理解していたりと、非常にきめの細かいサービスを感じた。チャンスがあればもう一度いきたい。

Reviewed August 13, 2020
6.4
Good
takashi from Thailand
Family with young children
Select Terrace Suite King, 1 Bedroom Suite, 1 King, Sofa bed
Stayed 2 nights in February 2019

スタッフ教育が残念”

施設は素晴らしいですが、スタッフ(レストラン以外)は教育ができていません。リッツカールトンだけに残念です。チェックイン時のスタッフは、何を聞いても「確認します」と答えられない。ホテル内を案内するスタッフも、何を聞いても「確認します」と答えられない。チェックイン時のスーツケースはなかなか部屋へ来ない。カート(バギー)を呼んでも、なかなか来ない(場合によっては15~20分)。チェックアウト時には、朝食付きのプランのはずなのに、一人分の朝食がチャージされている。等々、残念なことが多々ありました。今後改善されるのでしょうか???

Reviewed February 22, 2019
12
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