2024

The Ritz-Carlton, Kuala Lumpur

5 stars out of 5
168 Jalan Imbi, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 55100

Experience European elegance at The Ritz-Carlton, Kuala Lumpur, featuring luxury and relaxation at Spa Village. Located near The Starhill, it offers vibrant access to Bintang Walk, brimming with attractions, shopping, and entertainment. Located in vibrant Kuala Lumpur City Centre, The Ritz-Carlton is ideal for two travelers exploring the city. Menara Kuala Lumpur is 800 meters away, with shopping destinations like Pavilion and Berjaya Times Square nearby. The hotel offers a pool, sauna, and personalized in-room breakfast for a stress-free stay. Rooms feature air conditioning, an in-room safe, and refrigerator, with select suites offering stunning city views. Perfect for sightseeing or enjoying urban comforts, this hotel ensures unmatched sophistication. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Kuala Lumpur

Excellent room comfort & quality

Airport transfer

Facilities

Internet access

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Location 9.3
Cleanliness 9.2
Service 9.2
Facilities 8.9

Based on 6,585 verified reviews

Location

9.3

Cleanliness

9.2

Service

9.2

Facilities

8.9

Room comfort and qua...

8.9

Value for money

8.8

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
Parking
Available
Walkable places
Pavillion Mall
160 m
Pavilion Kuala Lumpur
190 m
Marvel Studios Ten Years of Heroes Malaysia
240 m
Seri Melayu
240 m
Top Room@Top Hat
240 m
Popular landmarks
Aquaria KLCC
350 m
KLCC Park
580 m
Jalan Alor
590 m
Petronas Twin Towers
820 m
Menara Kuala Lumpur
1.1 km
Closest landmarks
Fuze Club Kuala Lumpur
70 m
Pro Heal Dental
130 m
Embassy of the Philippines
180 m
California Fitness
230 m
BookXcess
330 m

Good to know

Value for money8.8
Distance to city center0.5km
Location rating9.3
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.0 km

Rooms available at The Ritz-Carlton, Kuala Lumpur

Excellent
Room comfort & quality

8.9

The Penthouse, 4 Bedroom Penthouse Suite
...
  • Non-smoking
  • Separate shower/bathtub
  • 1 king bed
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Three Bedroom Suite
...
  • Room size: 210 m²/2260 ft²
  • Non-smoking
  • 1 king bed
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Executive Deluxe
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
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Two-Bedroom Suite
...
  • Room size: 175 m²/1884 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Room King, Guest room, 1 King
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
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The Ritz-Carlton Suite
...
  • Room size: 250 m²/2691 ft²
  • Non-smoking
  • 1 double bed
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Two bedroom Suite, Suite, Bedroom 1: 1 King, Bedroom 2: 1 Twin
...
  • Room size: 175 m²/1884 ft²
  • City view
  • 1 king bed
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Three Bedroom Suite, Suite, Bedroom 1: 1 King, Bedroom 2: 2 Twin, Bedroom 3: 1 Double
...
  • Room size: 210 m²/2260 ft²
  • City view
  • 1 king bed and 1 double bed
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Club Executive Deluxe King Room
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
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Frequently asked questions

Does The Ritz-Carlton, Kuala Lumpur offer dry cleaning services?

Yes! The Ritz-Carlton, Kuala Lumpur features dry cleaning service that is available all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

When was The Ritz-Carlton, Kuala Lumpur built?

The Ritz-Carlton, Kuala Lumpur was built in 1997.

At what time of the year is The Ritz-Carlton, Kuala Lumpur most popular?

The Ritz-Carlton, Kuala Lumpur's most popular month where verified guests have stayed the most is in September.

What is the average rating that past Solo travelers' have given to The Ritz-Carlton, Kuala Lumpur?

Verified solo travelers that have stayed at this property have given The Ritz-Carlton, Kuala Lumpur an average rating of 8.9. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Business travelers' have given to The Ritz-Carlton, Kuala Lumpur?

Verified business travelers that have stayed at this property have given The Ritz-Carlton, Kuala Lumpur an average rating of 8.7. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about The Ritz-Carlton, Kuala Lumpur?

Past local travelers that have stayed at this property have given The Ritz-Carlton, Kuala Lumpur an average rating of 9.2. You can look up on more descriptive customer testimonials, and feedback for this property down in the review section.

What restaurants are nearby The Ritz-Carlton, Kuala Lumpur?

The Ritz-Carlton, Kuala Lumpur’s community is Kuala Lumpur City Centre which includes popular restaurants such as THIRTY8 Restaurant, Bar & Lounge, Tarbush Restaurant, and Damascus Bukit Bintang.

Can special events be hosted at The Ritz-Carlton, Kuala Lumpur?

Large events and parties including weddings can be organized at The Ritz-Carlton, Kuala Lumpur.

What is the closest airport to The Ritz-Carlton, Kuala Lumpur?

The closest airport to The Ritz-Carlton, Kuala Lumpur is Sultan Abdul Aziz Shah Airport, 18.0 km away.

Is breakfast offered at The Ritz-Carlton, Kuala Lumpur?

Guest visitors can enjoy breakfast offered with an additional charge of 32.5 MYR for children and 65 MYR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.

More about The Ritz-Carlton, Kuala Lumpur

More about The Ritz-Carlton, Kuala Lumpur

Experience Luxury at The Ritz-Carlton, Kuala Lumpur

Located in the heart of Kuala Lumpur, Malaysia, The Ritz-Carlton offers a luxurious and unforgettable stay for both business and leisure travelers. With its prime location just 0.5km from the city center, guests can easily access the vibrant shopping, dining, and entertainment options that Kuala Lumpur has to offer. This 5-star hotel boasts 365 beautifully designed rooms, ensuring that every guest enjoys a comfortable and memorable stay. The Ritz-Carlton, Kuala Lumpur was last renovated in 2017, ensuring that guests experience the finest in modern amenities and stylish decor. The hotel's elegant architecture and sophisticated interior design create a truly luxurious ambiance for guests to indulge in. For travelers arriving by air, the hotel is conveniently located just 55 minutes away from the airport, making it easily accessible for international guests. The check-in time at The Ritz-Carlton, Kuala Lumpur begins at 03:00 PM, allowing guests to start their stay with ease and convenience. The check-out time is until 12:00 PM, providing guests with ample time to relax and prepare for their departure. Families traveling with children will appreciate the hotel's child policy, which allows children between the ages of 2 to 12 to stay free of charge. This makes The Ritz-Carlton, Kuala Lumpur an ideal choice for families looking for a luxurious and family-friendly accommodation option in Kuala Lumpur. Experience the epitome of luxury and impeccable service at The Ritz-Carlton, Kuala Lumpur. Whether you are visiting for business or pleasure, this hotel promises a truly unforgettable stay with its elegant rooms, convenient location, and exceptional amenities.

Unwind and Indulge in Luxurious Entertainment Facilities at The Ritz-Carlton, Kuala Lumpur

At The Ritz-Carlton, Kuala Lumpur, guests can experience a world of entertainment and relaxation right at their fingertips. With an array of entertainment facilities, this luxurious hotel ensures that every guest's stay is filled with excitement and rejuvenation. Step into the hotel's exclusive shops and indulge in a shopping spree like no other. From designer boutiques to local artisans, there is something for everyone. Discover unique souvenirs, fashionable clothing, and exquisite jewelry, all within the convenience of the hotel. After a day of exploring the city, unwind at the hotel's sophisticated bar. Sip on expertly crafted cocktails while enjoying live music performances or catching up with friends. The bar offers a stylish and vibrant atmosphere, perfect for socializing and creating unforgettable memories. For those seeking ultimate relaxation, The Ritz-Carlton, Kuala Lumpur offers a range of wellness facilities. Treat yourself to a soothing massage at the spa, where skilled therapists will melt away your stress and tension. Indulge in the sauna and let the heat envelop your body, promoting detoxification and relaxation. With its exceptional entertainment facilities, The Ritz-Carlton, Kuala Lumpur ensures that every guest's stay is enhanced with luxury, relaxation, and unforgettable experiences.

Stay Active at The Ritz-Carlton, Kuala Lumpur's World-Class Sports Facilities

At The Ritz-Carlton, Kuala Lumpur, staying active is a breeze with its exceptional sports facilities. Whether you are a fitness enthusiast or simply looking to unwind, this luxurious hotel has something for everyone. Step into their state-of-the-art fitness center, equipped with the latest exercise machines and equipment, to kickstart your workout routine. With a wide range of cardio machines, weights, and resistance training equipment, you can customize your fitness regimen to suit your needs and goals. For those who prefer outdoor workouts, The Ritz-Carlton, Kuala Lumpur boasts a magnificent outdoor pool where you can take a refreshing dip or swim laps under the clear blue sky. Surrounded by lush greenery and luxurious loungers, this oasis offers a tranquil setting for relaxation and rejuvenation. Whether you want to soak up the sun or enjoy a leisurely swim, the outdoor pool provides the perfect escape from the hustle and bustle of the city. What sets The Ritz-Carlton, Kuala Lumpur apart is its commitment to providing exceptional service and amenities. Guests can enjoy complimentary access to the 24-hour fitness center, ensuring that you can work out at any time that suits your schedule. Whether you are an early riser or a night owl, you can maintain your fitness routine whenever it is convenient for you. With its world-class sports facilities, The Ritz-Carlton, Kuala Lumpur is the ultimate destination for fitness enthusiasts and those looking to stay active during their stay.

Convenience Facilities at The Ritz-Carlton, Kuala Lumpur

Indulge in the utmost convenience and comfort at The Ritz-Carlton, Kuala Lumpur, where an array of exceptional facilities await your arrival. With 24-hour room service, you can enjoy delectable meals and refreshing beverages at any time of the day, right in the comfort of your luxurious room. The hotel also offers a laundry service, ensuring that your clothes are impeccably cleaned and pressed throughout your stay. For your peace of mind, safety deposit boxes are provided, allowing you to securely store your valuables. The dedicated concierge team is readily available to assist you with any requests or recommendations, ensuring a seamless and enjoyable stay. Stay connected with complimentary Wi-Fi in public areas, allowing you to effortlessly browse the internet or stay in touch with loved ones. In addition, The Ritz-Carlton, Kuala Lumpur offers a designated smoking area for guests who prefer to smoke. For those seeking an elevated experience, executive lounge access is available, where you can unwind in a sophisticated setting and enjoy exclusive privileges. With free Wi-Fi available in all rooms, you can stay connected and productive throughout your stay. The hotel also provides dry cleaning services, ensuring that your clothes are always fresh and ready to wear. Traveling with luggage is made hassle-free with the hotel's luggage storage facility, allowing you to explore the city without the burden of your belongings. To ensure your room is always in pristine condition, daily housekeeping services are provided, ensuring a clean and comfortable environment. At The Ritz-Carlton, Kuala Lumpur, convenience is a top priority, ensuring that every aspect of your stay is effortless and enjoyable. From exceptional dining options to impeccable service and a range of thoughtful amenities, this hotel is the perfect choice for discerning travelers seeking a truly luxurious experience in Kuala Lumpur.

Convenient and Hassle-Free Transport Facilities at The Ritz-Carlton, Kuala Lumpur

At The Ritz-Carlton, Kuala Lumpur, guests can enjoy a range of transport facilities to ensure a convenient and hassle-free stay. Starting with airport transfer services, the hotel offers seamless transportation to and from the airport, allowing guests to relax and unwind from the moment they arrive. For those looking to explore the vibrant city of Kuala Lumpur, the hotel provides a variety of tours that showcase the best of the city's attractions and landmarks. Whether it's a cultural tour, a shopping excursion, or a culinary adventure, guests can easily arrange their desired itinerary with the hotel's tour services. Parking is made effortless with the availability of valet parking and a spacious onsite car park. Guests can choose between self-parking or opt for the convenience of valet service, ensuring their vehicles are safely taken care of during their stay. Please note that car park charges are applicable. Additionally, a reliable taxi service is also available for guests who prefer to explore the city without the hassle of driving. With these transport facilities, guests can truly enjoy a seamless and stress-free experience at The Ritz-Carlton, Kuala Lumpur.

Luxurious Room Facilities at The Ritz-Carlton, Kuala Lumpur

Indulge in the epitome of luxury and comfort at The Ritz-Carlton, Kuala Lumpur, where every aspect of your stay is meticulously designed to exceed your expectations. The hotel offers an array of exceptional room facilities that ensure a memorable and delightful experience. Step into your elegantly appointed room and be greeted by the refreshing coolness of the air conditioning, creating the perfect ambiance for relaxation. Wrap yourself in the plush bathrobes provided, adding an extra touch of comfort and luxury to your stay. Stay up to date with the latest news and current affairs with the complimentary daily newspaper delivered right to your doorstep. For entertainment options, enjoy a selection of in-house movies available in the room, providing endless hours of entertainment and relaxation. Style your hair effortlessly with the convenient hair dryer provided, saving you the hassle of packing your own. Quench your thirst with the well-stocked mini bar, offering a variety of beverages and snacks for your indulgence. Unwind in the evenings and catch up on your favorite shows with the satellite/cable TV, featuring a wide range of channels to cater to every preference. Keep your drinks and snacks cool and fresh with the refrigerator provided in the room. Lastly, pamper yourself with the complimentary toiletries, ensuring you have everything you need for a refreshing and invigorating experience. At The Ritz-Carlton, Kuala Lumpur, every detail is thoughtfully curated to provide you with the ultimate luxury experience. From the comfortable air conditioning and bathrobes to the in-house movies and mini bar, your stay promises to be nothing short of extraordinary.

Indulge in Culinary Delights at The Ritz-Carlton, Kuala Lumpur

Experience a world of culinary excellence at The Ritz-Carlton, Kuala Lumpur. With a range of dining facilities available, guests can indulge in a variety of delectable dishes and exquisite flavors throughout their stay. Start your day off right with a delicious breakfast buffet at one of the hotel's elegant restaurants. Whether you prefer a hearty American breakfast or a lighter continental option, you'll find an array of fresh and flavorful choices to satisfy your taste buds. For those looking to dine in the comfort of their room, the hotel offers 24-hour room service. From gourmet meals to late-night snacks, the dedicated team of chefs is ready to cater to your every culinary desire, ensuring a truly personalized dining experience. With daily housekeeping services, you can rest assured that your dining area will always be clean and tidy. Sit back, relax, and enjoy your meals in a pristine environment, allowing you to fully savor every bite. Whether you're a food enthusiast or simply appreciate exquisite dining experiences, The Ritz-Carlton, Kuala Lumpur is the perfect destination for gastronomic delights.

Luxurious Rooms at The Ritz-Carlton, Kuala Lumpur

Indulge in the opulent accommodations offered at The Ritz-Carlton, Kuala Lumpur. With a variety of room types to choose from, you can find the perfect space to suit your needs. Experience the ultimate in luxury with the Club Deluxe King room, featuring a spacious 40 square meters of elegance and a stunning city view. For those traveling with a companion, the Club Deluxe Twin room offers a comfortable stay with a choice of double or single beds. Booking your stay at The Ritz-Carlton, Kuala Lumpur through Agoda ensures you get the best prices and a hassle-free experience. With Agoda's competitive rates, you can enjoy the luxurious accommodations of The Ritz-Carlton at an unbeatable value. Additionally, Agoda's user-friendly platform makes it easy to browse and book your desired room type, saving you time and effort. Don't miss out on the opportunity to experience the epitome of luxury at The Ritz-Carlton, Kuala Lumpur. Book your stay today on Agoda and embark on a truly unforgettable journey.

Experience the Vibrant Kuala Lumpur City Centre

Located in the heart of Kuala Lumpur, Malaysia, The Ritz-Carlton offers a truly unforgettable experience in the bustling Kuala Lumpur City Centre (KLCC). This vibrant neighborhood is known for its modern skyline, world-class shopping, and cultural attractions. Immerse yourself in the beauty of the Petronas Twin Towers, the iconic landmark that dominates the KLCC skyline. These towering structures offer breathtaking views from the observation deck, and at night, they come alive with a mesmerizing light show. For those seeking retail therapy, the Suria KLCC shopping mall is just a stone's throw away from the hotel. With a vast array of luxury brands, local boutiques, and international dining options, it is a shopper's paradise. If you are a culture enthusiast, don't miss a visit to the nearby Kuala Lumpur Convention Centre, where you can explore art exhibitions, attend concerts, or catch a theater performance. With its central location and vibrant atmosphere, Kuala Lumpur City Centre is the perfect base for exploring all that Kuala Lumpur has to offer.

Convenient Transportation from the Nearest Airports to The Ritz-Carlton, Kuala Lumpur

Located in the heart of Kuala Lumpur City Centre, The Ritz-Carlton, Kuala Lumpur offers a luxurious and convenient escape for travelers visiting Malaysia's vibrant capital city. Getting to the hotel from the nearest airports is a breeze, thanks to the well-connected transportation network. If you are arriving at Kuala Lumpur International Airport (KLIA), you have several options to reach The Ritz-Carlton, Kuala Lumpur. The most convenient and efficient choice is to take a taxi or a ride-sharing service. The journey usually takes around 45 minutes, depending on traffic conditions. Another option is to take the KLIA Ekspres train to KL Sentral, the city's main transportation hub, and then transfer to a taxi or a Grab car to reach the hotel. For those arriving at Sultan Abdul Aziz Shah Airport, also known as Subang Airport, the hotel is approximately a 30-minute drive away. Taxis and ride-sharing services are readily available at the airport, providing a hassle-free transfer to The Ritz-Carlton, Kuala Lumpur. Alternatively, you can take the KLIA Transit train from Subang Airport to KL Sentral and then continue the journey by taxi or Grab car. Whichever airport you arrive at, the journey to The Ritz-Carlton, Kuala Lumpur promises to be smooth and convenient, allowing you to start your luxurious stay in Kuala Lumpur with ease.

Discover Kuala Lumpur's Iconic Landmarks and Attractions near The Ritz-Carlton, Kuala Lumpur

Nestled in the heart of Kuala Lumpur, The Ritz-Carlton offers easy access to some of the city's most iconic landmarks and attractions. Just a stone's throw away, you'll find the magnificent Petronas Twin Towers, a symbol of Malaysia's modernity and architectural prowess. Take a stroll through the nearby KLCC Park, a lush green oasis amidst the bustling city, where you can relax, jog, or have a picnic with stunning views of the towers. For those seeking panoramic views of Kuala Lumpur, make your way to Menara Kuala Lumpur, also known as the KL Tower. This towering structure offers an observation deck that provides breathtaking vistas of the city skyline. If you're traveling with family, don't miss the chance to visit Aquaria KLCC, a world-class aquarium located beneath the Convention Centre. Immerse yourself in the wonders of the ocean as you explore its impressive collection of marine life. For a unique shopping experience, the KLCC - Bukit Bintang Pedestrian Walkway connects you to the vibrant Bukit Bintang district, known for its trendy shopping malls, street markets, and bustling nightlife. Nature enthusiasts will appreciate the proximity to KL Forest Eco Park, a tropical rainforest in the heart of the city. Take a peaceful walk along its well-maintained trails and immerse yourself in the beauty of nature. With so many attractions nearby, The Ritz-Carlton, Kuala Lumpur is the perfect base for exploring the best of what Kuala Lumpur has to offer.

Convenient Public Transport Stations near The Ritz-Carlton, Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur is strategically located near several public transport stations, making it easy for guests to explore the vibrant city of Kuala Lumpur. Just a short walk away, you will find Raja Chulan Monorail Station, Ampang Park LRT Station, and Bukit Nanas Monorail Station. These stations provide quick and convenient access to popular attractions such as the Petronas Twin Towers, KL Tower, and Bukit Bintang shopping district. For those looking to venture further, the hotel is also close to LRT Train Station - Damai LRT, LRT Train Station - Kampung Baru, Dato' Keramat LRT Station, and Jelatek LRT Station. These stations connect you to various parts of the city, allowing you to easily visit places like Central Market, Chinatown, and the National Museum. Additionally, the LRT Train Station - KLCC is within walking distance, providing direct access to Suria KLCC, a premier shopping mall with a wide range of luxury brands and dining options. With such convenient public transport options nearby, guests at The Ritz-Carlton, Kuala Lumpur can effortlessly explore the city's attractions, immerse themselves in the local culture, and indulge in the vibrant culinary scene.

Indulge in Culinary Delights at The Ritz-Carlton, Kuala Lumpur

Situated in the heart of Kuala Lumpur, The Ritz-Carlton offers a diverse range of dining options that will satisfy even the most discerning palates. Just steps away from the hotel, you'll find ZENZERO Restaurant & Wine Bar, a charming Italian eatery known for its authentic flavors and extensive wine selection. For a taste of Malaysian cuisine, Restoran Nasi Kandar Pelita offers a variety of delectable dishes that will tantalize your taste buds. If you're looking for a unique dining experience, head to Atmosphere 360, a revolving restaurant that offers breathtaking views of the city skyline. For a more casual dining experience, Tapak Urban Street Dining is a bustling food truck park where you can sample a wide array of local and international cuisines. For those craving Mexican flavors, Fuego at Troika Sky Dining is the perfect choice, offering a vibrant atmosphere and delicious Latin American dishes. Indulge in modern Korean cuisine at K Fry Urban Korean @ Suria KLCC, or savor fine dining at Cantaloupe at Troika Sky Dining, known for its exquisite European-inspired dishes. If you're in the mood for freshly baked goods, Kenny Hills Bakers, Ampang is just a short distance away, offering a selection of artisanal breads and pastries. Seafood lovers should not miss Poseidon Reserve Caviar & Oyster Bar, where you can enjoy a wide range of premium seafood delicacies. Finally, for a taste of traditional Chinese cuisine, 1919 Restaurant is the place to be, serving up classic dishes with a modern twist. With such a diverse range of culinary options right at your doorstep, The Ritz-Carlton, Kuala Lumpur is truly a food lover's paradise.

Shopaholic's Paradise: Surrounding Shopping Landmarks

The Ritz-Carlton, Kuala Lumpur is a haven for shopaholics, with a plethora of shopping landmarks just a stone's throw away. Fashion enthusiasts can indulge in a luxurious shopping experience at Louis Vuitton, where they can find the latest designer collections. For those looking for trendy and affordable fashion, Uniqlo offers a wide range of stylish clothing options. Bookworms will be delighted to visit Kinokuniya, a renowned bookstore with an extensive collection of books and magazines. Art lovers can explore the unique and exquisite pottery at Tenmoku Pottery, while interior design enthusiasts can discover beautiful rugs at Abee Rugs. Ampang Park Shopping Centre and The Intermark Mall are also nearby, offering a diverse range of shops, boutiques, and dining options. Whether you're looking for high-end fashion or unique souvenirs, the shopping landmarks surrounding The Ritz-Carlton, Kuala Lumpur will surely satisfy all your retail desires.

Luxury at an Unbeatable Price: The Ritz-Carlton, Kuala Lumpur

Experience the epitome of luxury at The Ritz-Carlton, Kuala Lumpur, without breaking the bank. With an average price of $171 per room, this prestigious hotel offers an unparalleled level of elegance and sophistication that is worth every penny. Compared to the average price of a hotel room in Kuala Lumpur, which stands at $58, The Ritz-Carlton, Kuala Lumpur may seem like a splurge. However, when you consider the exceptional quality of service, opulent amenities, and prime location that this hotel offers, it becomes clear that you are getting exceptional value for your money. Indulge in the lavish comfort of beautifully appointed rooms, adorned with plush furnishings and modern amenities. Immerse yourself in the tranquility of the spa, where skilled therapists will pamper you with rejuvenating treatments. Savor exquisite culinary delights at the hotel's acclaimed restaurants, each offering a unique gastronomic experience. Whether you are a business traveler seeking a luxurious retreat or a leisure traveler looking to immerse yourself in the vibrant city of Kuala Lumpur, The Ritz-Carlton, Kuala Lumpur is the perfect choice. With its unmatched blend of luxury and affordability, this hotel promises an unforgettable stay that will exceed all your expectations.

Wonderful Hospitality and Friendly Staff at The Ritz-Carlton, Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur has received rave reviews from its satisfied customers. Guests have praised the hotel for its clean rooms, good service, and wonderful hospitality. The staff at the hotel are described as amazing, friendly, attentive, and helpful. Visitors have enjoyed their stay, with one guest mentioning that their daughter loved her time at the hotel. The interior of the rooms is also highly rated, and guests appreciate the kind and helpful service provided by the staff. Overall, The Ritz-Carlton, Kuala Lumpur is a fantastic choice for travelers seeking a memorable and enjoyable stay in Kuala Lumpur.

Luxurious Comfort and Exceptional Staff Performance at The Ritz-Carlton, Kuala Lumpur

Discover a world of unparalleled luxury and impeccable service at The Ritz-Carlton, Kuala Lumpur. With an impressive overall rating of 9.0, this prestigious hotel has consistently exceeded the expectations of its guests, leaving them in awe of its exceptional standards. From the moment you step into the grand lobby, you'll be greeted by a warm and welcoming atmosphere that sets the tone for an unforgettable stay. One of the standout features of The Ritz-Carlton, Kuala Lumpur is its commitment to providing a comfortable and indulgent experience for its guests. With a remarkable rating of 8.9 for comfort, you can expect nothing less than pure luxury throughout your stay. The hotel boasts elegantly appointed rooms and suites, each meticulously designed to offer a serene sanctuary amidst the bustling city. Sink into plush bedding, unwind in a spacious marble bathroom, and enjoy stunning views of Kuala Lumpur's skyline from your private balcony. Every detail has been carefully curated to ensure your utmost comfort. Another aspect that sets The Ritz-Carlton, Kuala Lumpur apart is its exceptional staff performance. With a remarkable rating of 9.1, the hotel's dedicated team goes above and beyond to create a personalized and memorable experience for every guest. From the moment you arrive, you'll be treated like royalty, with attentive staff ready to cater to your every need. Whether it's arranging a special celebration, recommending the best local attractions, or simply offering a warm smile and friendly conversation, the staff at The Ritz-Carlton, Kuala Lumpur are committed to making your stay truly unforgettable.

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Amenities and facilities

Excellent8.9

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Malay
Accessibility
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms! unavailable
  • Internet
  • Internet services
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Bathrobes
  • Complimentary tea
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Private bathroom
  • Scale
  • Separate shower/bathtub
  • Slippers

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
Li Yen
  • Cuisine: Cantonese
  • Menu: Buffet
The Cobalt Room
  • Cuisine: International
  • Menu: A-la-carte
The Lobby lounge
  • Menu: Buffet
The Patisserie
  • Cuisine: International
  • Menu: Buffet
The Library
  • Cuisine: International
  • Menu: Buffet

Location

168 Jalan Imbi, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 55100

Exceptional9.3

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    18.0 km 39 min drive
  • Kuala Lumpur International Airport (KUL)
    45.4 km 54 min drive
Public transportation
  • Raja Chulan Monorail Station
    310 m
  • Bukit Bintang MRT Station
    410 m 8 min walk
Hospital or clinic
  • Pro Heal Dental
    130 m
Shopping
  • Pavilion Kuala Lumpur
    190 m
Convenience store
  • 7 Eleven
    140 m
Cash withdrawal
  • ATM
    190 m

What's nearby

Popular landmarks
  • Pavilion Kuala Lumpur
    190 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    310 m
  • Aquaria KLCC
    350 m
  • KLCC Park
    580 m
  • Jalan Alor
    590 m
  • Petronas Twin Towers
    820 m
  • Menara Kuala Lumpur
    1.1 km
  • Chinatown - Kuala Lumpur
    2.0 km
  • Central Market
    2.0 km
  • KL Bird Park
    3.0 km
Nearby landmarks
  • Fuze Club Kuala Lumpur
    70 m
  • Pro Heal Dental
    130 m
  • Pavillion Mall
    160 m
  • Embassy of the Philippines
    180 m
  • Pavilion Kuala Lumpur
    190 m
  • California Fitness
    230 m
  • Marvel Studios Ten Years of Heroes Malaysia
    240 m
  • Seri Melayu
    240 m
  • Top Room@Top Hat
    240 m
  • Pavilion Crystal Fountain
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Extra bed is not available at this property.
  • Only guest above 12 years old are allowed to access the Club Lounge.
  • Smart casual dress code is required at the Club Lounge.
  • The Club Rooms features 24-hour butler service and access to The Ritz-Carlton, Club Lounge for age 12 and above.
  • Rates are subject to prevailing service charge and taxes.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center0.5km
  • Travel time to airport (minutes)55
  • Airport transfer fee480 MYR
Extras
  • Breakfast charge (unless included in room price)65 MYR
The property
  • Year property opened1997
  • Number of floors20
  • Room voltage240
  • Most recent renovation2017
  • Non-smoking rooms/floorsyes
  • Number of restaurants4
  • Number of bars/lounges2
Parking
  • Daily parking fee30 MYR

Reviews of The Ritz-Carlton, Kuala Lumpur from real guests

Provided by verified guests of

Agoda logo
8.9
  • Location score 9.3 out of 10 and is a high score in Kuala Lumpur
    Location9.3
  • Cleanliness score 9.2 out of 10 and is a high score in Kuala Lumpur
    Cleanliness9.2
  • Service score 9.2 out of 10 and is a high score in Kuala Lumpur
    Service9.2
  • Facilities score 8.9 out of 10 and is a high score in Kuala Lumpur
    Facilities8.9
  • Room comfort and quality score 8.9 out of 10 and is a high score in Kuala Lumpur
    Room comfort and quality8.9
  • Value for money score 8.8 out of 10 and is a high score in Kuala Lumpur
    Value for money8.8
High score for Kuala Lumpur

Rating

9+ Exceptional (775)
8-9 Excellent (207)
7-8 Very Good (201)
6-7 Good (68)
<6 Below Expectation (75)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 1,326 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Carla from Singapore
    Group
    Deluxe Room King, Guest room, 1 King
    Stayed 1 night in December 2023

    “Very Comfortable & Relaxing as always!”

    Me and my friends booked 2 rooms last 24-25 December and actually its my 2nd time here at Ritz and it really fulfill rather exceed my expectation! We do early check in at around 830am as we need to go for our genting trip at 9am we left our luggage 1st and came back at 7pm and to our surprise we get a great room at the 20th floor which is in the corner and really spacious😱facilites are satisfying buffet breakfast as well is great. Almost everything is perfect but there is only 1 filipino guy at the reception is really unfriendly and the only staff that never smile and unhappy to assist me maybe because he knows im a filipino. I wasnt expecting it because my race tends to be really hospitable and friendly i think his name is Manuel but i roughly forget already. I just wanted to ask a way going to merdeka square but he throwed an unhappy face ask me to wait while he can endorse me to his other colleague who is not busy. He never even smile at me but only grumpy face. So i approach the chinese lady that late afternoon she is so friendly and really assist me with directions. I did not get her name but really appreciate her help. Thank y0u ritz for the experience my friends enjoy our 1 night stay😊 Carla

    Reviewed December 28, 2023
  2. 10.0
    Exceptional
    Kok from Australia
    Couple
    Deluxe Room King, Guest room, 1 King
    Stayed 1 night in March 2025

    “Fantastic Hotel, Location & Service”

    - Arrived early and room was given to us at 9.30am which was amazing - Received a free upgrade to an exec king room - Room was so comfy and clean - Given complimentary tea time cakes with a nice note which was a nice touch Overall a very nice stay made better with excellent customer service.

    Reviewed March 25, 2025
  3. 6.4
    Good
    JING from Malaysia
    Group
    Three Bedroom Suite, Suite, Bedroom 1: 1 King, Bedroom 2: 2 Twin, Bedroom 3: 1 Double
    Stayed 1 night in April 2025

    “Good”

    I am writing to express my anger and disappointment regarding my stay at the Ritz-Carlton Kuala Lumpur on April 1st, 2025. I arrived at the lobby at 1:30 PM, then i was told that I could not check in because my room was not ready,which i am completely understand towards that situation as i am arriving early. After waiting for an hour, I was informed that the room was in housekeeping. An hour later, another staff member told me the delay was due to the previous guests checking out late,and they “promise” me that will let me check in before 5pm. I don't understand why i need to wait until 5pm,while ur website show that the check in time is 3:00pm, and none of these reasons are my responsibility. When my friend arrived, they are very angry and ask the counter only then I get my room. I had three luggage racks full of belongings, which I know took up space, but I couldn’t do anything about it since my room wasn’t ready. This clearly shows poor coordination between the front desk and housekeeping. While I waited, I was offered complimentary coffee or tea at the lobby lounge, but that only felt like a way to buy time rather than provide any real help. I had planned a photography session for my birthday celebration in my booked room on 3:15. The delay forced me to extend the session with the photographer, resulting in extra charges for 1 hours charges. In the end, I had to pay double of what we originally agreed upon, around RM 1000. Additionally, I had a dinner reservation at 5:30 PM. Because of the delays, I had to rush through dinner, but can only arrive 2 hours late because of my photography session in the room had been delayed, and hence I need to pay extra as my reservation is cancel and need to pay the rate to enter into private room. I was very disappointed with my stay. I do not expect this kind of service from a 5-star hotel in the center of Kuala Lumpur. I booked a 3-bedroom suite and expected top-notch service, but instead, my birthday celebration was completely ruined.

    Reviewed April 10, 2025
  4. 9.2
    Exceptional
    Koki from Japan
    Couple
    Club Executive Deluxe, Club level, Larger Guest room, 1 King
    Stayed 2 nights in August 2024

    “Good place for the price! ”

    The major turn offs about the staff is that they love to stare at you while you’re eating or paying after meals, butler service was good, check in was simple. Besides, the casting didn’t work in the bedroom tv which was an inconvenience 😢 The bath area as well tends to flood if you overfill the bathtub 🛁 it made our clothes and rugs wet 😔💔 On the bright side, the food was good and the room is clean! Room service was good too.

    Reviewed August 25, 2024
  5. 9.2
    Exceptional
    Ahmed from Malaysia
    Couple
    Deluxe Room King, Guest room, 1 King
    Stayed 1 night in March 2024

    “Great stay for couple”

    Our stay at the Ritz-Carlton Hotel was exceptional. Although the price was okay, everything else exceeded our expectations. The luxurious rooms were impeccably clean and elegantly designed, providing the ultimate comfort. The facilities, including the spa and dining options, were outstanding. The staff was incredibly professional and attentive, ensuring every detail of our stay was perfect. Overall, the Ritz-Carlton offers a top-tier experience, making it a splendid choice for a luxurious and memorable stay.

    Reviewed June 02, 2024
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