Reception, The Ritz-Carlton, Kuala Lumpur in Kuala Lumpur
Spa, The Ritz-Carlton, Kuala Lumpur in Kuala Lumpur
Bar/lounge, The Ritz-Carlton, Kuala Lumpur in Kuala Lumpur
Meeting room / ballrooms, The Ritz-Carlton, Kuala Lumpur in Kuala Lumpur
Exterior view, The Ritz-Carlton, Kuala Lumpur in Kuala Lumpur
Exterior view, The Ritz-Carlton, Kuala Lumpur in Kuala Lumpur
Facilities, The Ritz-Carlton, Kuala Lumpur in Kuala Lumpur

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8.9Excellent

2,576 reviews

2,576 reviews

Cleanliness 9.2
Location 9.2
Service 9.1
Room comfort and quality 8.9
Facilities 8.8
Value for money 8.7
See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Pavillion Mall
160 m
Pavilion Kuala Lumpur
190 m
Marvel Studios Ten Years of Heroes Malaysia
240 m
Seri Melayu
240 m
Top Room@Top Hat
240 m
Popular landmarks
Aquaria KLCC
350 m
KLCC Park
580 m
Jalan Alor
590 m
Petronas Twin Towers
820 m
Menara Kuala Lumpur
1.1 km
Closest landmarks
Fuze Club Kuala Lumpur
70 m
Pro Heal Dental
130 m
Embassy of the Philippines
180 m
California Fitness
230 m
BookXcess
330 m

The Ritz-Carlton, Kuala Lumpur

168 Jalan Imbi, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 55100 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kuala Lumpur City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Kids club

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

5 travelers have booked today.

Value for money8.7
Distance to city center0.5km
Location rating9.2
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.0 km

Rooms available at The Ritz-Carlton, Kuala Lumpur

Excellent
Room comfort & quality

8.9

The Penthouse, 4 Bedroom Penthouse Suite
...
  • Non-smoking
  • Separate shower/bathtub
  • 1 double bed or 2 single be...
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Three Bedroom Suite, 3 Bedroom Suite, City view
...
  • Room size: 200 m²/2153 ft²
  • City view
  • 1 king bed & 2 single beds ...
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Two-Bedroom Suite
...
  • Room size: 175 m²/1884 ft²
  • Non-smoking
  • 2 single beds and 1 super k...
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Two bedroom Suite, 2 Bedroom Suite, City view
...
  • Room size: 178 m²/1916 ft²
  • City view
  • 1 king bed & 2 single beds
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The Ritz-Carlton Suite
...
  • Room size: 250 m²/2691 ft²
  • Non-smoking
  • 1 double bed
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Club Executive Deluxe King Room
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 king bed
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Executive Deluxe Twin Room
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
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Executive Deluxe
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does The Ritz-Carlton, Kuala Lumpur offer dry cleaning services?

Yes! The Ritz-Carlton, Kuala Lumpur features dry cleaning service that is available all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

Does The Ritz-Carlton, Kuala Lumpur feature an option for contactless check-in and check-out?

At The Ritz-Carlton, Kuala Lumpur, travelers can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.

When was The Ritz-Carlton, Kuala Lumpur built?

The Ritz-Carlton, Kuala Lumpur was built in 1997.

How many rooms does The Ritz-Carlton, Kuala Lumpur have?

The Ritz-Carlton, Kuala Lumpur has a total of 365 rooms.

At what time of the year is The Ritz-Carlton, Kuala Lumpur most popular?

The Ritz-Carlton, Kuala Lumpur's most popular month where verified guests have stayed the most is in December.

What is the average rating that past Solo travelers' have given to The Ritz-Carlton, Kuala Lumpur?

Verified solo travelers that have stayed at this property have given The Ritz-Carlton, Kuala Lumpur an average rating of 8.8. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Business travelers' have given to The Ritz-Carlton, Kuala Lumpur?

Verified business travelers that have stayed at this property have given The Ritz-Carlton, Kuala Lumpur an average rating of 8.7. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about The Ritz-Carlton, Kuala Lumpur?

Past local travelers that have stayed at this property have given The Ritz-Carlton, Kuala Lumpur an average rating of 9.2. You can look up on more descriptive customer testimonials, and feedback for this property down in the review section.

What is the closest airport to The Ritz-Carlton, Kuala Lumpur?

The closest airport to The Ritz-Carlton, Kuala Lumpur is Malacca International Airport, 115.0 km away.

Is breakfast offered at The Ritz-Carlton, Kuala Lumpur?

Wake up to an excellent buffet and continental breakfast at The Ritz-Carlton, Kuala Lumpur. Travelers can enjoy breakfast offered with an additional charge of 65 MYR for adults and 32.5 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

What people love about The Ritz-Carlton, Kuala Lumpur

  • 9.2

    Exceptional
    Location

    "Good location, clean & spacious room, well served by their professional staff!"

    SAU

    |

    October 15, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Room is very spacious, clean and we get free chocolate brownies everyday!"

    Carrie

    |

    August 4, 2023

  • 9.6

    Exceptional
    Location

    "Location is convenient."

    abdul

    |

    October 16, 2023

More about The Ritz-Carlton, Kuala Lumpur

More about The Ritz-Carlton, Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur

For travelers who want to take in the sights and sounds of Kuala Lumpur, The Ritz-Carlton, Kuala Lumpur is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kuala Lumpur has to offer. Access is everything, and you'll get the most of while staying only 8.0 km from Terminal Bersepadu Selatan and its easy transportation options.
At The Ritz-Carlton, Kuala Lumpur, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Kuala Lumpur is made even more convenient with the taxi services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service and daily housekeeping let you get the most out of your time at the The Ritz-Carlton, Kuala Lumpur. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at The Ritz-Carlton, Kuala Lumpur are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at The Ritz-Carlton, Kuala Lumpur are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Ritz-Carlton, Kuala Lumpur. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at The Ritz-Carlton, Kuala Lumpur. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't miss out on all that Kuala Lumpur has to offer! Be sure to visit Menara Kuala Lumpur located 1.0 km away, an item on every checklist of those who travel to Kuala Lumpur.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Breakfast

30 mentions

Housekeeping

29 mentions

Food & Dining

17 mentions

Internet

17 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Malay
Accessibility
  • Access some room by interior corridor
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Lever handles on some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in all rooms
  • Room windows that open
  • Safety chains or latches on some guest room doors
  • Secondary locks on all room windows
  • Self-closing doors on some guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Van parking self-parking facility
  • View ports in some guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
Li Yen
  • Cuisine: Cantonese
  • Menu: Buffet
The Cobalt Room
  • Cuisine: International
  • Menu: A-la-carte
The Lobby lounge
  • Menu: Buffet
The Patisserie
  • Cuisine: International
  • Menu: Buffet
The Library
  • Cuisine: International
  • Menu: Buffet

Location

168 Jalan Imbi, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 55100
Exceptional
Location

9.2

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    18.0 km 39 min drive
  • Kuala Lumpur International Airport (KUL)
    45.4 km 54 min drive
Public transportation
  • Raja Chulan Monorail Station
    310 m
  • Bukit Bintang MRT Station
    530 m
Hospital or clinic
  • Pro Heal Dental
    130 m
Shopping
  • Pavilion Kuala Lumpur
    190 m
Convenience store
  • 7 Eleven
    140 m
Cash withdrawal
  • ATM
    190 m

What's nearby

Popular landmarks
  • Pavilion Kuala Lumpur
    190 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    310 m
  • Aquaria KLCC
    350 m
  • KLCC Park
    580 m
  • Jalan Alor
    590 m
  • Petronas Twin Towers
    820 m
  • Menara Kuala Lumpur
    1.1 km
  • Chinatown - Kuala Lumpur
    2.0 km
  • Central Market
    2.0 km
  • KL Bird Park
    3.0 km
Nearby landmarks
  • Fuze Club Kuala Lumpur
    70 m
  • Pro Heal Dental
    130 m
  • Pavillion Mall
    160 m
  • Embassy of the Philippines
    180 m
  • Pavilion Kuala Lumpur
    190 m
  • California Fitness
    230 m
  • Marvel Studios Ten Years of Heroes Malaysia
    240 m
  • Seri Melayu
    240 m
  • Top Room@Top Hat
    240 m
  • Pavilion Crystal Fountain
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Extra bed is not available at this property.
  • Only guest above 12 years old are allowed to access the Club Lounge.
  • Smart casual dress code is required at the Club Lounge.
  • The Club Rooms features 24-hour butler service and access to The Ritz-Carlton, Club Lounge for age 12 and above.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee480 MYR
  • Distance from city center0.5km
  • Travel time to airport (minutes)55
Extras
  • Breakfast charge (unless included in room price)65 MYR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors20
  • Number of restaurants4
  • Number of rooms 365
  • Room voltage240
  • Year property opened1997
  • Most recent renovation2017
Parking
  • Daily parking fee30 MYR

Reviews of The Ritz-Carlton, Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.2
Location9.2
Service9.1
Room comfort and quality8.9
Facilities8.8
Value for money8.7
High score for Kuala Lumpur
Rating
9+ Exceptional (659)
8-9 Excellent (211)
7-8 Very Good (194)
6-7 Good (70)
<6 Below Expectation (66)

Show reviews that mention 

Showing 1,200 verified guest comments
12345
10.0
Exceptional
Mihyun from Singapore
Couple
Deluxe King Room
Stayed 2 nights in February 2023

Great service with convenience location ”

Was valentine ‘a day Staff surprised us that when we back to home , so lovely sweet chocolate brownie with small memo card was display on the table . We wweee deeply touching on that and thanks for brilliance service all the way till we taking grab to the airport . Last day when we book for grab , heavy rain in traffic jam hour . Staff there at entrance , they all very help my husband and myself to get into the cab quickly and their warm heart with positive service mind made our couple really happy . Strongly recommended 👍🏻👍🏻👍🏻

Reviewed April 30, 2023
10.0
Exceptional
mari from Japan
Solo traveler
Deluxe Twin Room
Stayed 6 nights in May 2023

Exceptional”

The preconception from those who knew other Ritz-Carlton hotels was not good, but overall it was satisfying at the level of a proper five-star hotel. The room was clean and kept clean every day. The brownies received every day through the turn-down service are very delicious. The staff are also very kind. I think it's hard to find this quality at this price.

Reviewed May 11, 2023
10.0
Exceptional
Jeny from Canada
Group
Deluxe King Room
Stayed 1 night in April 2023

Highly recommend ”

Perfect location, amazing property! We met a lot of Nepali staff there ( I am Nepali myself) and it was refreshing to learn they are treated well and love working there, it says something about the business! The hotel itself is stunning, and is very close to the attractions. The service is amazing- definitely recommend.

Reviewed April 11, 2023
9.6
Exceptional
Nur from Singapore
Family with young children
Deluxe King Room
Stayed 2 nights in February 2023

Best so far! ⭐️⭐️⭐️⭐️⭐️”

One of the best stay ever. Been to many2 top good hotel chains but this is one of the best. Very clean, friendly and attentive staffs, good breakfast, situated in a very convenient spot in Bukit Bintang. Love the complimentary facilities (sauna, steam room, hot tub) provided by the hotel. Also has kids room for younger kids to watch tv, read some books or play with the toys. Only thing it would be much appreciated if the hotel management provide complimentary parking for us rather than having to pay RM12 per day/entry.

Reviewed February 22, 2023
10.0
Exceptional
Nadia from Malaysia
Couple
Deluxe King Room
Stayed 1 night in November 2021

Ritz Carlton Kuala Lumpur”

My booking was including dinner, so I called the hotel before my flight to ask about my dinner as my flight was delayed to 11.45pm and arriving at KLIA around 1.30am. I arrived at the hotel around 3.30am. Suprisingly, even at around 3 in the morning, they prepared my dinner and send it over to my hotel room. All the staff was very helpful and friendly. The hotel room was very clean and comfortable. The best service I ever had period. Thank you and well done Ritz Carlton Kuala Lumpur.

Reviewed December 03, 2021
12345
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