The Ritz-Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur
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Deluxe 1 King or 2 Twin - Bed The Ritz-Carlton, Kuala Lumpur
Deluxe 1 King or 2 Twin - Bed
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Lobby The Ritz-Carlton, Kuala Lumpur
Lobby
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Interior view The Ritz-Carlton, Kuala Lumpur
Interior view
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Swimming pool The Ritz-Carlton, Kuala Lumpur
Swimming pool
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See map The Ritz-Carlton, Kuala Lumpur
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Location
Excellent
8.9
See all 51 photos The Ritz-Carlton, Kuala Lumpur
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The Ritz-Carlton, Kuala Lumpur

Recently renovated
Stay in the heart of Kuala Lumpur
Have a question for The Ritz-Carlton, Kuala Lumpur?
Excellent
From 734 reviewsSee what guests said
8.7
Recommended by 93% of guests
  • Airport transfer

  • 430 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms

Room choices
9.0
Excellent
Room comfort & quality
3 Bedroom Suite
3 Bedroom Suite
...
  • City view
  • 139 m²/1496 ft²
  • 2 single beds and 1 double ...
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2 Bedroom Suite
2 Bedroom Suite
...
  • City view
  • 122 m²/1313 ft²
  • 2 single beds and 1 king be...
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Club Suite
Club Suite
...
  • City view
  • 72 m²/775 ft²
  • 1 king bed
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Deluxe 1 King or 2 Twin
Deluxe 1 King or 2 Twin
...
  • City view
  • 40 m²/431 ft²
  • 2 single beds or 1 double b...
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Executive Deluxe Larger 1 King City View
Executive Deluxe Larger 1 King City View
...
  • City view
  • 46 m²/495 ft²
  • 1 king bed
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Club Deluxe City View Corner Room
Club Deluxe City View Corner Room
...
  • City view
  • 40 m²/431 ft²
  • 1 king bed
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Double Deluxe
Double Deluxe
...
  • 40 m²/431 ft²
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Double Club Deluxe
Double Club Deluxe
...
  • 40 m²/431 ft²
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Double Deluxe Executive
Double Deluxe Executive
...
  • 46 m²/495 ft²
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Twin Deluxe
Twin Deluxe
...
  • 40 m²/431 ft²
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More about The Ritz-Carlton, Kuala Lumpur

More about The Ritz-Carlton, Kuala Lumpur

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Li Yen
40 mAsian, Chinese
U Cafe
90 mAsian, Chinese
SB Corner
130 mAsian, Indian, Malaysian
Chinese cuisine
Chinese cuisine
Royal China Restautant
160 mChinese
Silk Road
240 mChinese
Vegetarian Corner
260 mChinese, Vegan
Halal food
Halal food
The Castle
160 mHalal, Lebanese, Mediterranean
Spice Garden
160 mHalal, Indian, Vegetarian
Hadramawt Palace
170 mHalal, Lebanese, Middle Eastern

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (734)Booking.com Reviews (587)
8.7
Excellent
Read reviews from:
Cleanliness9.0
Facilities8.8
Location8.9
Room comfort and quality9.0
Service9.0
Value for money8.2
Provided by verified guests of Agoda
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Room type
Deluxe 1 King or 2 Twin
3 Bedroom Suite
Executive Deluxe Larger 1 King City View
2 Bedroom Suite
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Showing 687 verified guest comments
12345
10.0
Vanny from Indonesia
Family with young children
3 Bedroom Suite
Stayed 3 nights in December 2017
New year special”
I stay in Ritz carlton for 2 years in a row to celebrate new year with family. Always satisfied everytime we came. This is a highly recommend place to stay
Reviewed January 08, 2018
9.2
Veronica from Indonesia
Couple
Deluxe 1 King or 2 Twin
Stayed 1 night in December 2017
Great Hospitality ”
Definitely we will come back again! Everything just perfect, they have the butler service basically like a room service but more personalized, we asked them to make an instant noodle at night and the presentation was amazing. They also can help us to pack out stuff. The hotel is connected to the starhill mal and surrounded by malls.
Reviewed December 29, 2017
10.0
Shafiq from Singapore
Family with young children
Deluxe 1 King or 2 Twin
Stayed 2 nights in December 2017
Excellent. Ritz at its best.”
Very spacious rooms (modern design yet warm); classic ritz bathroom; 24h butler; bukit bintang location.
Reviewed December 27, 2017
8.8
Ong from Singapore
Business traveler
Deluxe 1 King or 2 Twin
Stayed 2 nights in November 2017
Good room and location”
Good room and location, but need to pay for parking even for hotel guest.
Reviewed December 02, 2017
8.8
Tony from Malaysia
Couple
Deluxe 1 King or 2 Twin
Stayed 3 nights in November 2017
BOUTIQUE LUXURY 5STAR HOTEL IN BUKIT BINTANG AREA”
EXCELLENT !
Reviewed November 24, 2017
8.8
Muhammad from Indonesia
Business traveler
Deluxe 1 King or 2 Twin
Stayed 1 night in November 2017
Great”
nice hotel great location staff very helpfully
Reviewed November 20, 2017
6.8
Chai from Malaysia
Business traveler
Deluxe 1 King or 2 Twin
Stayed 1 night in November 2017
Normal 5 Star Hotel ”
Carpark Fee= RM12 Per Entry Normal Speed Internet No Money Value
Reviewed November 14, 2017
4.4
Gan from Malaysia
Business traveler
Deluxe 1 King or 2 Twin
Stayed 4 nights in October 2017
Awful...”
Was there first day for welcome drink, as I am staying from Monday till Friday....however one of the staff there felt we are not staying there and ask our room number....he never came back after 20 mins but 2 europeans came which looks like bodyguards and they again review the situation although we are paid customers. it's disappointing really.
Reviewed October 31, 2017
8.4
BILLY from Malaysia
Business traveler
Deluxe 1 King or 2 Twin
Stayed 1 night in September 2017
Good location”
good
Reviewed September 13, 2017
10.0
Wen from Singapore
Group
3 Bedroom Suite
Stayed 1 night in June 2017
Excellent Hotel”
This is my second time staying in Ritz-Carlton, KL. Met all expectations. Good service. Good Location. Worth it! I really enjoyed myself! thank you!
Reviewed August 03, 2017
10.0
Rafael from Philippines
Solo traveler
Deluxe 1 King or 2 Twin
Stayed 5 nights in June 2017
Epitome of service excellence”
I have stayed in Ritz-Carlton properties several times and as expected service was beyond compare. From the smooth, efficient and hassle-free check in to the quick and friendly checkout, was the recipient of wonderful service delivery. I had a little challenge with the construction noise coming from the building across the street (clearly not Ritz-Carlton's fault) but it was expeditiously taken care of by the night manager. Noteworthy are the following associates who made my stay more than comfortable: Stephano of guest services who showed me the way around the property and brought me to my room, Sobree of Housekeeping- always with a ready smile and offer to help and most especially Tanzie whose efforts at service recovery is commendable at the very least. Those who teach customer service (like I do) should make Tanzie's caring and friendly approach a benchmark in the industry. I left the property with a big smile on my face. I shall see you again, Ritz-Carlton!
Reviewed June 24, 2017
10.0
Syed from Pakistan
Business traveler
Deluxe 1 King or 2 Twin
Stayed 3 nights in June 2017
Absolute luxury at the best location!”
One minute walk away from pavilion mall.
Reviewed June 18, 2017
8.0
JIE from Singapore
Couple
Deluxe 1 King or 2 Twin
Stayed 2 nights in April 2017
Very good”
the location is good, but a little bit disappointed with the breakfast buffet.
Reviewed June 09, 2017
10.0
HOW from Malaysia
Couple
3 Bedroom Suite
Stayed 2 nights in September 2016
best hotel and good service”
this is a hotel near to shopping mall and food in town. clean and good service.
Reviewed June 06, 2017
9.2
Lee from Hong Kong
Business traveler
Deluxe 1 King or 2 Twin
Stayed 3 nights in May 2016
Exceptional”
The world class service provided. The staff are pleasant, welcoming and polite.
Reviewed April 18, 2017
7.6
Conrado from Philippines
Business traveler
2 Bedroom Suite
Stayed 4 nights in April 2017
Good location but a bit old”
The place is good. It is a bit old especially the shower but it is huge and the location is good.
Reviewed April 11, 2017
9.2
Cheng from Malaysia
Couple
Executive Deluxe Larger 1 King City View
Stayed 1 night in March 2017
Great 5star hotel”
Staff so friendly and excellent location. Will visit again
Reviewed April 10, 2017
10.0
Lee from Malaysia
Couple
3 Bedroom Suite
Stayed 1 night in December 2016
Amazing stay”
Celebrated my birthday here with my friends. Soundproof is very good, the room next door is not affected. Very spacious room, i stay in a three bedroom residence. Each room comes with a toilet.
Reviewed April 05, 2017
10.0
Glenda from Indonesia
Couple
Stayed 3 nights in March 2013
Great hotel in town”
Best service ever.
Reviewed March 25, 2017
10.0
Victoria from Malaysia
Family with teens
2 Bedroom Suite
Stayed 2 nights in January 2017
Well Maintained, Complimentary Breakfast, Celebrity SightingS.. a real treat! ”
As to be expected from a top class hotel, although I felt room service took too long always. Over an hour. Food was highly palatable by local standards. Rooms (we had an adjoining one bedrm and twin room) were of a decent size when combined, clean, comfortable and inviting. Service staff were friendly and helpful, well trained in their fields.
Reviewed February 03, 2017
12345
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