The Ritz-Carlton, Macau
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Guest room, 1 King, City view - Bed The Ritz-Carlton, Macau
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9.5
Exceptional
/10
(68 reviews)See what guests said
See map
9.5
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • Venetian Macao Casino720 m
  • City of Dreams Casino1.41 km
  • Macau Tower Convention and Entertainment Centre3.8 km
  • Macau Museum4.46 km
  • A-Ma Temple4.7 km
  • Senado Square5.13 km
  • Historic Centre of Macau5.16 km
  • St. Dominic's Church5.2 km
  • Monte Forte (Fortaleza do Monte)5.45 km
  • Ruins of St Paul's Church5.52 km
  • Free Wi-Fi

    The Ritz-Carlton, Macau

    s/n China Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança, Cotai, Macau, Macau - See map

    10 travelers are looking at this property right now

    Book now before it's too late!

    "Clean, Comfort and Excellent Interior Design."
    CHEW - October 13, 2018
    Exceptional reputation
    Recommended by 100% of guests
    Exceptional service
    9.9 rating for service
    Exceptional cleanliness
    9.8 rating for cleanliness
    Exceptional facilities on premise
    9.6 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    • Steamroom

    Value for money8.8
    Location rating9.5
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport2.4 km

    Rooms available at The Ritz-Carlton, Macau

    9.6
    Exceptional
    Room comfort & quality
    Carlton Club Suite, Club lounge access, 2 Bedroom Suite
    Carlton Club Suite, Club lounge access, 2 Bedroom Suite
    ...
    • Room size: 150 m²/1615 ft²
    • City view
    • 1 king bed & 1 double bed
    Enter dates to see prices
    Premier Club, Club lounge access, 1 Bedroom Suite, 1 King
    Premier Club, Club lounge access, 1 Bedroom Suite, 1 King
    ...
    • Room size: 98 m²/1055 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Carlton Suite, 1 Bedroom Larger Suite, 1 King
    Carlton Suite, 1 Bedroom Larger Suite, 1 King
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Suite, 1 Bedroom Suite, 1 King
    Premier Suite, 1 Bedroom Suite, 1 King
    ...
    • Room size: 85 m²/915 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Guest room, 1 King, City view
    Guest room, 1 King, City view
    ...
    • Room size: 82 m²/883 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Carlton Club, Club lounge access, 1 Bedroom Suite, 1 King
    Carlton Club, Club lounge access, 1 Bedroom Suite, 1 King
    ...
    • Room size: 98 m²/1055 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Two Bedroom Carlton Suite
    Two Bedroom Carlton Suite
    ...
    • Room size: 125 m²/1345 ft²
    • 2 bathrooms
    • 1 king bed
    Enter dates to see prices
    1 Bedroom Suite, 1 King or 1 Twin/Single Bed(s)
    1 Bedroom Suite, 1 King or 1 Twin/Single Bed(s)
    ...
      Enter dates to see prices
      2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double
      2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double
      ...
        Enter dates to see prices
        Guest room, 1 King or 1 Twin/Single Bed(s)
        Guest room, 1 King or 1 Twin/Single Bed(s)
        ...
          Enter dates to see prices
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          More about The Ritz-Carlton, Macau

          More about The Ritz-Carlton, Macau

          An overview

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          Most talked about facilities

          Housekeeping
          2 mentions
          Breakfast

          What they offer

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Food and dining

          Restaurants on site

          Lai Heen
          Cuisine:Chinese, Cantonese
          Menu:Buffet
          The Ritz-Carlton Cafe
          Cuisine:French
          Menu:Buffet
          The Ritz-Carlton Bar & Lounge
          Cuisine:International
          Menu:Buffet
          The Ritz-Carlton Pool Bar
          Menu:Buffet

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of The Ritz-Carlton, Macau from real guests

          Overall rating
          9.5
          Exceptional
          From 196 reviews
          Provided by verified guests of
          Agoda Reviews (68)Booking.com Reviews (128)
          Rating via Agoda9.5
          /
          10
          Exceptional
          Cleanliness9.8
          Facilities9.6
          Location9.5
          Room comfort and quality9.6
          Service9.9
          Value for money8.8
          High score for Macau
          Rating
          9+ Exceptional (34)
          8-9 Excellent (9)
          7-8 Very Good (1)
          6-7 Good (1)
          <6 Below Expectation (0)
          Time of the year
          Mar - May (2)
          Jun - Aug (13)
          Sep - Nov (21)
          Dec - Feb (9)
          All guests (68)
          All room types
          All languages
          Showing 45 verified guest comments
          123
          9.2
          Exceptional
          Kwok from Hong Kong
          Family with teens
          Premier Club, Club lounge access, 1 Bedroom Suite, 1 King
          Stayed 1 night in March 2019

          Staffs are most helpful”

          Staffs,

          Reviewed April 05, 2019
          10.0
          Exceptional
          Sojung from Malaysia
          Solo traveler
          Premier Suite, 1 Bedroom Suite, 1 King
          Stayed 1 night in February 2019

          Best hotel ”

          This hotel is marvellous. The hotel was flawless and staff was all very friendly. They upgraded the room for us for waiting, and the room was magnificent. Every detail of the room and hotel was just perfect. Hoping to visit again. 최고의 호텔!! 엄청난 대리석과 우아함에 눈이 바쁩니다. 다시 꼭 방문하고싶은 호텔.

          Reviewed February 25, 2019
          9.6
          Exceptional
          CHEW from Malaysia
          Business traveler
          Carlton Club, Club lounge access, 1 Bedroom Suite, 1 King
          Stayed 2 nights in December 2017

          Friendly Staff and Good Location”

          Clean, Comfort and Excellent Interior Design.

          Reviewed October 13, 2018
          8.8
          Excellent
          HOI from China
          Couple
          Premier Suite, 1 Bedroom Suite, 1 King
          Stayed 1 night in October 2016

          Good”

          Good

          Reviewed January 22, 2017
          6.4
          Good
          Li from Hong Kong
          Business traveler
          Premier Club, Club lounge access, 1 Bedroom Suite, 1 King
          Stayed 1 night in November 2016

          Good”

          Service is excellent

          Reviewed November 07, 2016
          8.8
          Excellent
          Chatchai from Thailand
          Business traveler
          Premier Suite, 1 Bedroom Suite, 1 King
          Stayed 1 night in October 2016

          Best hotel i have ever stayed”

          Everything is at the highest standard a hotel could have. The room is breathtaking. Everything is perfect.

          Reviewed October 17, 2016
          8.8
          Excellent
          Tam from Hong Kong
          Couple
          Stayed 1 night in August 2015

          good, new and clean hotel”

          good, new and clean hotel, but staff can be more helpful

          Reviewed August 09, 2016
          10.0
          Exceptional
          Man from China
          Couple
          Premier Suite, 1 Bedroom Suite, 1 King
          Stayed 1 night in June 2016

          Excellent and thoughtful service”

          Huge room, wonderful interior design. Very thoughtful customer service for our wedding anniversary. Exceptional choice for a weekday stay at a value-for-money price.

          Reviewed July 05, 2016
          9.7
          Exceptional
          Lee from Malaysia
          Couple
          Premier Suite, 1 Bedroom Suite, 1 King
          Stayed 3 nights in October 2015

          Tiptop Hotel in Macau”

          Attentive staff, spacious room and convenient

          Sure I will come back to the same hotel in near future.

          Reviewed October 24, 2015
          9.0
          Exceptional
          mei from United States
          Family with young children
          Premier Suite, 1 Bedroom Suite, 1 King
          Stayed 2 nights in October 2015

          Not to Ritz standard”

          new hotel, trying very hard to please guests.

          But no process, not into details. Service slow, took over an hr to check in. Breakfast buffet, no serving knife nxt to Jam. Slow season, still cant handle flow. Staffs r very friendly, but not well trainned, certainly not very efficient. Ritz shd be better.

          Reviewed October 22, 2015
          10.0
          Exceptional
          MACHI from Japan
          Family with teens
          Premier Club, Club lounge access, 1 Bedroom Suite, 1 King
          Stayed 3 nights in February 2019

          素晴らしすぎました”

          ラウンザアクセスつきの、プレミアムスイートでしたが。 家族で大人3人でしたので、ベットがキングサイズ1つでしたので、一人はソファーで寝ました。 しかし、熟睡できたとのこと。 お誕生日に行きまして、事前にホテルに何かプレゼントを欲しい言いましたところ 美味しいチョコレートケーキを用意されてましたを、あと、お部屋もバースデイの飾り付けとても嬉しかったです。 お風呂は。ジャグジーがついてるのが助かりました。で、バラの花を浮かべて、バラの花の道まで作ってありました。 ラウンジのお料理は、ステーキもとても美味しく、レベル高すぎでした。 夜の10:00に行くと私たち家族だけでしたのに、スイーツ、デザートワインを、お給仕していただき、vip専用の高級なバーに行った感じです。ワインは甘すぎましたが dessert wineなんで仕方ないかも とにかく、素晴らしすぎました。 ここに書ききれないぐらいです。 時期が良かったですね〜 しかし。気をつけなければならないことが一つ。ラウンジアクセスは、3名で申し込んでも、2名までです。無料は 1名は 一日利用で10000パタカ、一回利用で3000バタカ料金が発生します。 しかし、このクオリティーと、空間の贅沢な建築物を考えると安いですね。 エステもおススメです。 3回の。ここの、ジャグジーは、ものすごく広い。泳げますから。 アロマシャワーがあります。 エステの1時間前に行き、ジャグジーで遊んで、軽食も出ますよ! 私は、レモネードに蜂蜜を垂らしてもらいました。 素晴らしいホテルですが、ゆういつ、英語が苦手な方は、きついですね〜 エステシャンも英語で会話ですから。 確か日本語は、通じないと思います。 しかし、ラウンジアクセスのフロアーはそうでした。 ので。日本人とはお会いしませんでした。 あと、市内へ一回、タクシーのサービスがあります。 先着順ですので、予約が必要ですね。 とにかく、また、行きたいですね^_^ 今度はプールに入るじかんを、作るつもりです。

          Reviewed February 28, 2019
          9.6
          Exceptional
          Lin from Japan
          Couple
          Premier Club, Club lounge access, 1 Bedroom Suite, 1 King
          Stayed 4 nights in October 2018

          最高”

          素晴らしいホスピタリティ

          Reviewed November 02, 2018
          10.0
          Exceptional
          Phaitoon from Thailand
          Family with young children
          Premier Club, Club lounge access, 1 Bedroom Suite, 1 King
          Stayed 2 nights in September 2018

          The Best Hotel in Macau”

          โรงแรมพนักงานบริการดีมาก โดยเฉพาะ Club Lounge ดีมาก อาหารที่เสริฟ์ดีมาก เสริฟ์เป็นจานๆจากเชฟ รสชาติดี ขอเพิ่มได้ตลอด คุ้มค่ากับเงินที่จ่ายไป ถ้าไปมาเก๊าอีกที่นี่จะเป็นตัวเลือกแรก

          Reviewed October 01, 2018
          8.8
          Excellent
          CHUN from Hong Kong
          Couple
          Premier Club, Club lounge access, 1 Bedroom Suite, 1 King
          Stayed 1 night in February 2019

          離地的奢華”

          奢華的裝潢, 服務一流, 但服務好得令人有點不自然 TEA & 早餐味道一般 ~ 有點失望

          Reviewed October 13, 2019
          10.0
          Exceptional
          Connie from Hong Kong
          Couple
          Carlton Suite, 1 Bedroom Larger Suite, 1 King
          Stayed 1 night in August 2019

          超優質酒店”

          房間漂亮裝修豪華高貴, 職員態度服務非常好!

          Reviewed August 30, 2019
          8.8
          Excellent
          振道 from Taiwan
          Family with young children
          Premier Suite, 1 Bedroom Suite, 1 King
          Stayed 1 night in June 2019

          快速的服務 整潔一級棒”

          房間在我們外出的時候,以最快的速度恢復到乾淨整潔的樣子,令人驚豔。

          Reviewed July 02, 2019
          9.6
          Exceptional
          DAI from Taiwan
          Business traveler
          Premier Club, Club lounge access, 1 Bedroom Suite, 1 King
          Stayed 1 night in September 2018

          貼心到位的服務,優秀的五星酒店”

          貼心的為壽星佈置了慶生房間,提供了超棒的巧克力蛋糕,因隔天是晚班機,酒店主動安排了延後退房的時間,絕對優秀的酒店

          Reviewed September 28, 2018
          9.6
          Exceptional
          HOI from Macau
          Family with young children
          Premier Club, Club lounge access, 1 Bedroom Suite, 1 King
          Stayed 1 night in June 2018

          服務周到”

          環境優雅,服務周到,帶了一個月的嬰兒也很周到,下年會再來

          Reviewed June 28, 2018
          9.2
          Exceptional
          YI from Taiwan
          Solo traveler
          Premier Suite, 1 Bedroom Suite, 1 King
          Stayed 1 night in March 2017

          Exceptional”

          房間很漂亮。

          Reviewed March 27, 2017
          9.6
          Exceptional
          Hau from China
          Solo traveler
          Premier Suite, 1 Bedroom Suite, 1 King
          Stayed 1 night in October 2016

          十分滿意,尤其接待處小姐”

          我已經多次入住,喜歡按摩浴缸。但的士難,我排隊都要等45分鐘,會再次入住

          Reviewed November 04, 2016
          123
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          The Ritz-Carlton, Macau
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