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Exceptional9.5
Based on 27 reviews
The Ritz-Carlton, Macau
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Lobby
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Interior view
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Swimming pool
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Fitness center
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9.3 Exceptional location
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9.3Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Air conditioning

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Room choices
Carlton Two Bedroom Suite
...
  • City view
  • 125 m²
  • 2 double beds and 1 king be...
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Guestroom
...
  • City view
  • 82 m²
  • 1 king bed
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Carlton 2-Bedroom Club Suite with Club Lounge Access
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  • City view
  • 125 m²
  • 1 king bed
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1 Bedroom Villa
...
  • City view
  • 257 m²
  • 1 king bed
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Carlton Suite
...
  • City view
  • 98 m²
  • 1 king bed
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Presidential Suite
...
  • City view
  • 468 m²
  • 1 king bed
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Premier Club Suite with Club Lounge Access
...
  • City view
  • 82 m²
  • 1 king bed
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Carlton Club Suite with Club Lounge Access
...
  • City view
  • 98 m²
  • 1 king bed
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Premier Suite
...
  • City view
  • 82 m²
  • 1 king bed
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Nearest essentials

Airports
  • 3.8 kilometers to
  • Macau International Airport (MFM)
  • 24 kilometers to
  • Zhuhai Sanzao Airport (ZUH)
Hospital or clinic
  • 250 meters to
  • Kiang Wu Hospital Taipa Clinic
Pharmacy
  • 850 meters to
  • Wai Yuen Tong Pharmacy
Convenience store
  • 60 meters to
  • 7 Eleven
Cash withdrawal
  • on site

More about The Ritz-Carlton, Macau

An overview

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What they offer

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Verified guest reviews

Agoda Reviews (27)
Booking.com Reviews (227)

6.9

Filter by guest type:
Exceptional
  • Cleanliness 9.7
  • Facilities 9.8
  • Location 9.3
  • Room comfort and quality 9.6
  • Service 9.8
  • Value for money 9.0
Excellent
  • Cleanliness 8.8
  • Facilities 10.0
  • Location 8.8
  • Service 9.6
  • Value for money 6.8
Exceptional
  • Cleanliness 10.0
  • Facilities 9.8
  • Location 9.4
  • Room comfort and quality 10.0
  • Service 9.9
  • Value for money 9.6
Exceptional
  • Cleanliness 10.0
  • Facilities 9.3
  • Location 9.3
  • Room comfort and quality 9.3
  • Service 9.7
  • Value for money 9.0
Exceptional
  • Cleanliness 9.0
  • Location 10.0
  • Room comfort and quality 9.0
  • Service 10.0
  • Value for money 10.0
Provided by verified guests of Agoda
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Room type
  • Carlton Two Bedroom Suite
  • Premier Club Suite with Club Lounge Access
  • Premier Suite

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Showing 24 verified guest comments
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8.8
HOI from China
Couple
Premier Suite
Stayed 1 night in October 2016
Good”
Good
Reviewed January 22, 2017
Did you find this review helpful? |
6.4
Li from Hong Kong
Business traveler
Premier Club Suite with Club Lounge Access
Stayed 1 night in November 2016
Good”
Service is excellent
Reviewed November 07, 2016
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8.8
Chatchai from Thailand
Business traveler
Premier Suite
Stayed 1 night in October 2016
Best hotel i have ever stayed”
Everything is at the highest standard a hotel could have. The room is breathtaking. Everything is perfect.
Reviewed October 17, 2016
Did you find this review helpful? |
8.8
Tam from Hong Kong
Couple
Carlton Two Bedroom Suite
Stayed 1 night in August 2015
good, new and clean hotel”
good, new and clean hotel, but staff can be more helpful
Reviewed August 09, 2016
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10.0
Man from China
Couple
Premier Suite
Stayed 1 night in June 2016
Excellent and thoughtful service”
Huge room, wonderful interior design. Very thoughtful customer service for our wedding anniversary. Exceptional choice for a weekday stay at a value-for-money price.
Reviewed July 05, 2016
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9.7
Lee from Malaysia
Couple
Premier Suite
Stayed 3 nights in October 2015
Tiptop Hotel in Macau”
Attentive staff, spacious room and convenient
Sure I will come back to the same hotel in near future.
Reviewed October 24, 2015
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9.0
mei from United States
Family with young children
Premier Suite
Stayed 2 nights in October 2015
Not to Ritz standard”
new hotel, trying very hard to please guests.
But no process, not into details. Service slow, took over an hr to check in. Breakfast buffet, no serving knife nxt to Jam. Slow season, still cant handle flow. Staffs r very friendly, but not well trainned, certainly not very efficient. Ritz shd be better.
Reviewed October 22, 2015
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9.2
YI from Taiwan
Solo traveler
Premier Suite
Stayed 1 night in March 2017
Exceptional”
房間很漂亮。
Reviewed March 27, 2017
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9.6
Hau from China
Solo traveler
Premier Suite
Stayed 1 night in October 2016
十分滿意,尤其接待處小姐”
我已經多次入住,喜歡按摩浴缸。但的士難,我排隊都要等45分鐘,會再次入住
Reviewed November 04, 2016
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10.0
manyin from Hong Kong
Couple
Premier Club Suite with Club Lounge Access
Stayed 1 night in June 2016
員工殷勤有禮,待客親切”
服務好清潔都好
Reviewed June 10, 2016
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