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The Ritz-Carlton, Macau
Carlton Club, Club lounge access, 1 Bedroom Suite, 1 King The Ritz-Carlton, Macau
Lobby The Ritz-Carlton, Macau
Interior view The Ritz-Carlton, Macau
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The Ritz-Carlton, Macau

Galaxy Macau™, Estrada da Baía da Nossa Senhora da Esperança Cotai Macau China, Cotai, Macau, Macau - See map
Free Wi-Fi
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Casino at Venetian Macao
Within 690 m of property
See map
Popular landmarks
Casino at Venetian Macao 690 m
Macau Tower Convention & Entertainment Centre 3.8 km
Macao Museum 4.5 km
Grand Lisboa Casino 4.7 km
A-Ma Temple 4.7 km
St. Dominic's Church 4.8 km
Senado Square 5.1 km
Historic Centre of Macau 5.2 km
Monte Forte (Fortaleza do Monte) 5.4 km
Ruins of St. Paul's 5.5 km
Nearby landmarks
Galaxy Macau Building 20 m
Casino Grand Waldo 190 m
China Rouge Private Club 220 m
Pai Kok Station 220 m
UA Cinema Galaxy Macau 240 m
Galaxy Grand Resort Deck 240 m
Kiang Wu Hospital Taipa Clinic 270 m
Iao Kei 360 m
The Broadway 390 m
Tin Hau Temple (Taipa) 410 m
9.5

Exceptional

Location rating score

Exceptional location
ParkingFREE
  • 240 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersUsers are booking a place in Macau every 5 minutes on Agoda.com
Value for money8.9
Location rating9.5
Nearest airportMacau International Airport (MFM) - Macau
Distance to airport2.6 km

Rooms available at The Ritz-Carlton, Macau

Exceptional
Room comfort & quality
9.6
Carlton Suite, 1 Bedroom Larger Suite, 1 King
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 king bed
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Carlton Club, Club lounge access, 1 Bedroom Suite, 1 King
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 king bed
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Carlton Club Suite, Club lounge access, 2 Bedroom Suite
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 king bed & 1 double bed
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Premier Suite, 1 Bedroom Suite, 1 King
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 king bed
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2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double
...
  • Room size: 125 m²/1345 ft²
  • City view
  • 1 king bed & 2 double beds
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Premier Club, Club lounge access, 1 Bedroom Suite, 1 King
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 king bed
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Guest room, 1 King, City view
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
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Presidential Suite, Bedroom 1: 1 King, Bedroom 2: 1 King
...
  • Separate shower/bathtub
  • Shared bathroom
  • 1 king bed
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1 Bedroom Suite, 1 King or 1 Twin/Single Bed(s)
...
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    Carlton Suite
    ...
    • Room size: 98 m²/1055 ft²
    • Non-smoking
    • 1 queen bed
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    Frequently asked questions

    What time is check-in and check-out at The Ritz-Carlton, Macau?

    and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. Check-in is from 03:00 PM, The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to The Ritz-Carlton, Macau?

    The Ritz-Carlton, Macau is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 500 MOP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Ritz-Carlton, Macau also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Ritz-Carlton, Macau has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease.

    What are my dining options at The Ritz-Carlton, Macau?

    The Ritz-Carlton, Macau features 2 on-site restaurants for your dining convenience.

    What is the smoking policy at The Ritz-Carlton, Macau?

    The Ritz-Carlton, Macau does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    Explore the neighborhood
    Property ranking|Compared to 103 Macau properties
    See all rankings
    Location score
    9.5/10
    Service score
    9.9/10
    Overall score
    9.5/10
    Cleanliness score
    9.8/10
    Better than
    99
    %
    of Macau properties
    Better than
    99
    %
    of Macau properties
    Better than
    99
    %
    of Macau properties
    Better than
    98
    %
    of Macau properties
    Up to 30% off with Agoda Insider Deals!

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    Overall rating:
    9.4
    Exceptional
    199 reviews
    Cleanliness
    9.8
    Facilities
    9.7
    Location
    9.5
    Read all reviews >
    More about The Ritz-Carlton, Macau

    More about The Ritz-Carlton, Macau

    Whether you're a tourist or traveling on business, The Ritz-Carlton, Macau is a great choice for accommodation when visiting Macau. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    The Ritz-Carlton, Macau offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides 24-hour room service, free Wi-Fi in all rooms, casino, 24-hour front desk, facilities for disabled guests to ensure our guests the greatest comfort.

    The hotel features 236 beautifully appointed guest rooms, many of which include television LCD/plasma screen, sofa, towels, internet access – wireless, internet access – wireless (complimentary). Throughout the day you can enjoy the relaxing atmosphere of the fitness center, sauna, golf course (within 3 km), outdoor pool, spa. Whatever your purpose of visit, The Ritz-Carlton, Macau is an excellent choice for your stay in Macau.

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    Most talked about facilities

    Housekeeping
    2 mentions
    Breakfast
    1 mention

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Buffet

    Restaurants on site

    Lai Heen
    Cuisine:Chinese, Cantonese
    Menu:Buffet
    The Ritz-Carlton Cafe
    Cuisine:French
    Menu:Buffet
    The Ritz-Carlton Bar & Lounge
    Cuisine:International
    Menu:Buffet
    The Ritz-Carlton Pool Bar
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The Ritz-Carlton, Macau from real guests

    Overall rating
    9.4
    Exceptional
    From 199 reviews
    9.7Cleanliness
    9.7Service
    9.6Facilities
    Agoda Reviews (90)Booking.com Reviews (109)
    Rating via Booking.com9.5
    /
    10
    Exceptional
    Cleanliness9.7
    Facilities9.7
    Location9.4
    Room comfort and quality9.7
    Service9.7
    Value for money8.9
    High score for Macau
    Rating
    9+ Exceptional (201)
    8-9 Excellent (14)
    7-8 Very Good (8)
    6-7 Good (1)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (0)
    Jun - Aug (0)
    Sep - Nov (0)
    Dec - Feb (0)
    Don't miss out!Users are booking a place in Macau every 5 minutes on Agoda.com
    All guests (109)
    All languages
    Showing 227 verified guest comments
    12345
    9.0
    Exceptional
    Mei
    Group

    Different interesting pools ”

    Various pools are fun in this not too hot season
    Reviewed October 18, 2020

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    8.0
    Excellent
    Anonymous
    Couple

    Not bad”

    Location not bad
    Stains on the towel
    Reviewed May 11, 2020

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    9.0
    Exceptional
    Tseng
    Family with young children

    Excellence”

    Good morning Ritz, Cc Melanie, Nick, Summer, Jono, Amy, Alan, I want to take this chance to appreciate things which made our stay in Ritz a memorable and special one. Decor- first walked in, ...
    Reviewed January 15, 2020

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    8.0
    Excellent
    Armand
    Couple

    5 stars”

    every think other than the club bar
    we booked into the club lounge which was good value for the money you paid, they served breakfast, dinner and afternoon tea this was all great i have nothing to moan about, 5 stars all the way , now...
    Reviewed November 19, 2019

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    9.2
    Exceptional
    Suyoung
    Family with young children

    Superb”

    all Service, room, decorations and Food on club lounge:)
    Reviewed November 08, 2019

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    9.6
    Exceptional
    Family
    Business traveler

    Better than home experience with...”

    Outstanding standards of suites luxury standards and the staff services. Experienced in various suites staying experiences Ritz Carlton Macau offered the most 5 star+ experience to us amongst the ...
    While guests may pay to choose the hotel brand, but never be able to choose the accompanying neighbouring guests. Surprising the chunky door of the suite did not soundproof much and other guests do ...
    Reviewed April 29, 2019

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    10.0
    Exceptional
    Peter
    Couple

    Exceptional”

    Best hospitality and extreme luxury experience ever We had a premier room.. you heve to see before to believe it.. just woooow
    Nothing
    Reviewed April 06, 2019

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    10.0
    Exceptional
    Mayank
    Couple

    The best staff”

    Brilliant stay. Very personalised.
    Reviewed March 23, 2019

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    9.2
    Exceptional
    Thomas
    Couple

    Superb”

    The room is really comfortable and the staff always willing to help
    Reviewed February 03, 2019

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    5.8
    Miguel
    Couple

    Okay”

    Poor training in customer orientation
    Very rigid
    Reviewed January 24, 2019

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    10.0
    Exceptional
    Tze
    Group

    Just WONDERFUL! An elegant hotel...”

    Very few hotel makes you TRULY feels welcomed. Makes you TRULY feels that they care about you and your needs. Ritz Carlton Macau can. As a repeated customer, from the moment that I steps into the ...
    Reviewed January 12, 2019

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    10.0
    Exceptional
    Yassir
    Family with young children

    Exceptional”

    Everything
    Nothing
    Reviewed January 04, 2019

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    10.0
    Exceptional
    Katie
    Family with young children

    More than 6 stars service,...”

    Very outstanding service, over delivery which gave me and my kids lots of surprises. All the hotel staff I met are very friendly, helpful and professional. They provided help without I asking for, eg ...
    No
    Reviewed December 29, 2018

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    9.6
    Exceptional
    Ivan
    Family with young children

    Exceptional”

    Well designed properly, cozy and comfortable. Very exclusive feels!
    The outdoor swimming pool . Can’t use it during cold season! Can’t enjoy it.
    Reviewed December 16, 2018

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    8.8
    Excellent
    Kai
    Couple

    Fabulous”

    Hardware is exceptional, as expected from Ritz Carlton
    Check in waiting time was slow as there was only one staff working on that whole level.
    Reviewed October 25, 2018

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    10.0
    Exceptional
    Tomislav
    Solo traveler

    Exceptional”

    My best stay at any hotel ever. Everything was perfect, from first day to last. Comfort, kindness, level of service. Superb. Special thanks to Coco bartender, who showed his world class skills and ...
    Reviewed October 15, 2018

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    9.6
    Exceptional
    Evawyw
    Family with young children

    Exceptional”

    excellent service, nice staff and great food
    Reviewed September 25, 2018

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    10.0
    Exceptional
    Iana from Ukraine
    Couple

    Exceptional”

    The best I’ve ever been
    Reviewed June 25, 2018

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    10.0
    Exceptional
    Hyunyoung from South Korea
    Family with young children

    Exceptional”

    Everytging
    Nothing
    Reviewed June 02, 2018

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    9.6
    Exceptional
    Anonymous from Hungary
    Group

    We can only recommend!”

    The service and the room was perfect, the prices were surprisingly correct. If we stayed longer we could have enjoyed the other hotel facilities as well.
    Construction noise is everywhere, but not that bad.
    Reviewed April 21, 2018

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    12345
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