The Ritz-Carlton, Osaka
For travelers who want to take in the sights and sounds of Osaka, The Ritz-Carlton, Osaka is the perfect choice. Its convenient location right in the city center allows you more time to see all that Osaka has to offer. Are you seeking the true Osaka? Experiencing the best of the city's culture is easy with a stay at The Ritz-Carlton, Osaka, located merely 3.3 km from Dotonbori.
All offerings provided by The Ritz-Carlton, Osaka help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Osaka is made even more convenient with the taxi and car hire services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Ritz-Carlton, Osaka. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at The Ritz-Carlton, Osaka. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at The Ritz-Carlton, Osaka are available with design features like a balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at The Ritz-Carlton, Osaka. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at The Ritz-Carlton, Osaka. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.
Around the property
Be sure to visit some of the city's popular sights during your stay in Osaka. Be sure to stop by Osaka Castle located 3.7 km away, one of the most famous of all local landmarks.
Great place which makes you feel at home”
Had a great stay in Ritz Carlton Osaka for a week. Was there for holiday at the same time meet my Japanese friends. Hotel is well connected and I go by the underpass all the way to Osaka station when it's cold, otherwise walking on the street feels great, and easily. Hotel pick you up at airport bus stop, so it's really helpful. Room - I had a corner room which was lovely, the space and a working table makes everything so nicely laid out, and everything you need is there. Huge comfortable bathroom, the standing shower is a little tight though, but as soon as you are out of shower, you have the whole space you need. Bed is very comfy. Great view during day and night. Breakfast - good spread, the french toast is superb, a must have ! The normal loaf bread was so good that i bought a loaf of it from the hotel bakery to take home! The ambience is also comfortable that i could read my digital papers in peace and relax, just like i do at home. Staff were very attentive. Will be back.
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Luxurious Hotel”
the ritz-carlton osaka hotel is a luxurios hotel. the rooms were large and well appointed, with very good amenities. the beds were very comfortable and the rooms were quiet and peaceful. the service was up to expectations of the standard of the hotel. location was not central but within five to ten minutes to train stations.
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Excellent stay, amazing service”
We moved from an Agoda pre-booked Monterey Osaka hotel which was way below minimum expectation. After a sleepless night of discomfort due to the rough bed, and terrible pillows, and staying only for a couple of nights in Osaka, the nearest, easiest plan was the Ritz. Absolutely great as usual, impeccable service. Yes, it was double the price, but having a room three times the size, absolute cleanliness, comfortable beds and service was prevalent. Recommended with highest ratings.
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5-star hotel and first class service”
Everything in Ritz-Carlton is excellent. Every member in my family satisfies the service, food, facility in the hotel. The most appreciate item is we can enjoy a high degree of privacy. No one will disturb you when you need to rest. it is really suitable to a family visit. We must stay in Ritz-Carlton again in next visit.
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Luxury hotel with great concierge”
I had a very pleasant stay at the Ritz-Carlton Osaka. Concierge (Ms.Iwasaki) offered great help. Very nice gym with so many equipment. The manager (Mr.Ogawa) provided personalized service.
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Worst Ritz Carlton hotel I've ever stayed in.”
Terrible stay. Will not return to this hotel again. Ritz Carlton always live up to the expectation when it comes to service, but not Ritz Carlton Osaka. We're a group of 7 pax, with 4 reservations. During check in, they couldn't find 1 of the reservation. I gave them booking voucher from Agoda, but they said they need to check first. So 1 guest must wait. It took them almost 2 hours to sort the problem out, and for the inconvenience they don't even offering complementaries/upgrade. When I politely asked for room upgrade for the inconvenience, they upgraded us to corner room, but NEVER told us it was a SMOKING ROOM! Turns out 2 of 4 rooms is a smoking room! Since we all already so tired, we decided not to make a big deal out of it. So if u make a booking in this hotel, if u want a non-smoking room, make sure u asked since they will not ask. Another bad experience for me happened in the club lounge. Me and my colleague forgot to change our bedroom slippers when we visited the club lounge. The employees are welcoming us and guide us to empty tables in the lounge. When we just took 1 glass of wine and 1 glass of coke, and sit on the table, one waitress came to us, claimed he was sent by the manager that slippers are not allowed and according to him some guests are complaining. We understood and immediately realized that we are wrong. I said OK we will go back to our room and have a rest, "but can we finish our drink?" I asked. He said yes. Within ONE MINUTE, he came again! With really IMPOLITE and RUDE attitude again asked us to leave the lounge. We told him we agree to leave the lounge, but u must understand that your colleague didnt remind us about the slippers when she guided us to the table, he just smiled bitterly and repeatedly said the manager sent him and asked us to leave. With RUDE sentences. And last but not least, u must pay when using sauna facilities. But it's a hotel policy, I don't mind paying, just make sure u aware when u make booking at this
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Delightful RC rooms, lacks understanding service”
This is a Ritz Carlton so you expect good quality fixtures and service. The rooms are slightly dated but still very nice and much better than other hotels in this area. The staff are attentive but for me I found it almost to the extent of being intrusive. I have stayed at many Ritz Carlton's so it is not that I don't know what to expect but at this standard they need some sensitivity. Another thing I found really annoying was when I purchased things from the Deli I was made to feel like I was a potential thief. The bag was sealed and I was 'escorted' to the door before it was given to me so that I couldn't steal anything on the way out. This happened twice, I commented to the staff, on the feedback requested by the Ritz Carlton directly and asked for someone to contact me - nothing! So my summary is that this is a really nice hotel but lacking in subtlety and understanding with their service.
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Full facilities luxury hotel with large room”
friendly front desk staff with great efficiency in completing the check-in process. i arrived earlier (some time around 1100 in the morning) but was able to allocate the room without waiting till the normal check-in time at 1500. hotel is located just 8 mins' walk from the jr osaka station and 5 mins' walk from the herbis plaza airport bus station. very convenient. it's a traditional ritz carlton design hotel - classic with a grand lobby and full facility luxurious rooms which are all located on high floor (from 24/f). as it's close to the christmas time, the hotel is fully decorated, thus creating a very warmth festive feel.
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ONE of the best hotels”
Very nice clean hotel, central location, one of the best of the best hotel. The staff could be more professional but they are certainly 9+ of out of 10. Bed and hotel facilities are good, location is a bit away from the very center of Umeda but its still about 10 min walk from the station. It's certainly value for money,however if i have a chance i would rather stay in the Ritz in Kyoto.
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What a wonderful staying experience!”
Wife and kids are quite happy, cause the location of the Hotel is excellent.It only takes few minutes to walk to the biggest shopping area in Osaka. Especially airport limosuine station is also on the next building. the service is just like 'Rits-Carlton' standard. Make you feel comfortable and like valuable customer. You can name a lot.
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Very nice propertyBUT the staff is a bit officious”
The rooms and hotel were excellent! The staff was somewhat officious, condescending and not as friendly and personable as the staff at the Imperial Hotel in Osaka, where we stayed the last three days of our trip. No one was rude at the Ritz Carlton, just not warm & friendly & inviting.
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Luxury Old-world style hotel in central Osaka”
Stayed from Friday-Monday night (Easter weekend) to see Osaka and the Sakura blossoms. The hotel was simply lovely - it had an "old-world" style, with plush furnishing, rich timber walls, deep comfortable sofas in the lobby, lounge, fireplace. The room we had was a corner room on 25th floor, with view over the city. Large room, very nice bathroom and toilet, with all the amenities expected of a 6-star hotel.Service from each and every hotel staff member - simply excellent. And tips were refused ! The location was also good, within walking distance of the airport limousine stop (Herbis Plaza terminal) and the train/subway station. Many shops, department stores and restaurants, all within walking distance. Will certainly return in the future !
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Memorable Trip To Osaka”
This was the first time I went to Japan with my daughter, and it was very exciting and fun for the both of us. There was a member of staff from Macau called Ms. Carman Law, and she was very helpful and welcoming to all of the hotel guests. Ms. Law helped us reserve a dinner in one of Osaka's famous BBQ restaurant and she helped to upgrade our room. One of the best and heartwarming surprises she did for us was coming to see us when she was supposed to have a day off to give my daughter a little present, and accompanied us to the airbus station! This hotel is one of the best (in our opinion) in Osaka, since its in a very convenient environment, its close to lots of malls and outlets, and the service there is simply amazing. Overall, a very memorable and enjoyable trip!
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Great Room”
The room is luxurious and bigger than most hotel rooms in Osaka or Tokyo. Service is excellent. Location is a little far from the action at Umeda but manageable with a 10-15 walk.
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Outstanding Service”
Hospitality staff of any stripe should train with the folks at the Ritz-Carlton. They are very welcoming.
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very luxury , worth the money !”
one of the most luxury ritz-carlton in the world, good location , excellent service !
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Nice room with great views”
The room is nice & clean. The 2nd time I checked in, the view from my window was just ok. It was better view the first time. The staffs were friendly & helpful however not all staffs can speak basic English well. Anyway, there's not a problem. The location of the hotel is good. With a Osaka station nearby & Hankyu & Hanshin department stores too. We had great time staying here
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Great concierge ever!!!”
The best concierge experience!! Ms.Shoko Iwasaki was the best concierge ever! She was very helpful even prior to my arrival, helping me with all difficult restaurant reservations! The club lounge was excellent. Room very comfortable with great view of Osaka city. Well equipped gym is one of the best!
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The Ritz service standard”
Very impressive stay at the Ritz with a very helpfull staff. I was sick on the last day of my stay and all the staff and manager took a very good care of me beyond what it advertised in the agoda.
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Excellent ”
The hotel, staff and amenities were outstanding. Great location, clean and wonderful staff throughout the hotel. Highly recommend the Ritz-Carlton Osaka.
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