Luxury interior and passional services”

this is ever one of the best 'the bund' view hotels in shanghai,it's located in the heart of pudong,where is very easy to reach every business bangking-towers.it features a excellent mall,great convince for you to go shopping in pudong. but the lobby is too small.

Good view and location ”

Love all new modern decoration of ritz Carlton. Look very luxurious and this is my favorite one of our hotel stay. Pretty much beautiful of rooftop bar Flair “ ever with pearl tower view. Love Premier suite room with most relaxing view of pearl tower and the bund. All staff very friendly and polite.

a wonderful night in Ritz Carlton”

12:30pm check in, the RE reserved a fascinate view room due to we are first time to come; the service attitude are first class, no doubt!not only from the re, but each different department; so it's with the view sight, from afternoon to evening , then to late night, each picture you can see through the window are un-forgetable! what's more, if you come to Ritz Carlton Guojin, you do have to go to their bar at 58floor, the highest open-air bar all over shanghai, it's hard to discribe how wonderful it feels, the only way i think is go there by yourself, or with...

The Hotel You Cannot Resist”

The Ritz-Carlton is one of the hotels that cannot be complained about. Everything had been done with the a five-star standard. I strongly recommend the restaurant within this hotel. The views of WaiTan which could be seen from there is exceptional.

Great hotel with good service!”

I received a free upgrade from river view to the Oriental Pearl TV Tower view at the front desk as I checked in. A few days before, I was at the Aura for afternoon tea, perhaps that was why they offered me the free upgrade. Love the beautiful room, the awesome bath tub, and extremely comfortable bed. The small tv in front of the bath tub was not very clear though. I really did not like the breakfast spread. It is quite subjective, but I was not impressed by the spread. I did like the juice offered though. Most of the chefs did not understand English, and when I wanted to customize the ingredients for the eggs, all the cooks there did not understand me, except for one senior-looking chef who cooked my eggs for me. The same case was for the noodles section; the cook did not understand a single word of English. I am a little surprised that a luxurious hotel like Ritz-Carlton had only a handful of staff who can speak and understand English. Having said that though, the stay was very satisfying only due to the beautiful and comfortable room.

Very nice hotel!”

We live very close by the ritz, but we have wanna have a night out from our apt. It was very nice with the hotel. The roof bar was amazing. It was a quite nice experiance with the ritz. The hotel is very new and the interior is very nice. IFC is just right downstair, which makes even more convinent for shopping and dinning.

Best hotel in Shanghai”

Conveniently located in IFC, Ritz offered me a beautiful and relaxing room, amazing breakfast selection, access to shops and transport, well maintained gym all of which you would need as a business traveller. Sure the price is on a (much) higher end in the area but the experience is something you can only get from here.

Reception space are limited and staff are impolite”

Having the name Ritz Carlton we usually have high expectation on the services . Check in lobby is small, only 3 counter to check in and out. We have to wait for 15 minutes to be served. There was a petite staff, not to mention her name was extremely rude. however the intern is quick enough to divert us to the executive lounge to check in. On the 2nd day, the same staff had questioned me impolitely if I was a guest in this hotel. lack of training.

It's the best hotel I recommend in shanghai.”

I had so romantic experience in this hotel, the room is so nice than u can see the positive view of Pu dong river. The smell of the hotel is so amazing. The service is perfect that when we were coming back always greeted us. Many requires they all try to do the best.

Good view”

The hotel is located at a commercial area which you got not much choice of food on walking distance, the only choice is down stair which is a mall with all the branded things, of course there is other mall beside which is not branded thing. Our room is perfect and big.

Marriage day wite parents ”

It was absolutely welcoming and we got upgraded because of honey moon. Ms lisa was kind and nice to set the room , made appointment for bar that day too. Great bath after hard wedding day. I would like to come back for special day.

Perfect!”

It's perfect room with friendly staff and good food with adorable price

Great hotel”

I loved the hotel stay. I found the club lounge very useful for meetings.

good location, big room, nice staff ”

good location, big room, nice staff

Need stuff skil a lot”

Room is good. There is no staff at the 1st floor entrance when I arrived, no help, no welcome.Gim staff is very good. Chinese bartender at the roof top, doesn't have skill of drinks. ladies staff are good.

Best location ”

Best location, best facilities

just so so”

something wrong with air conditioner，too cold in room，which cause me catch cold…

Mpeters”

1 night

unpleasant stay due to no taxi pick up”

cannot ride on cab because mostly drivers do not stop this place. nothing else

big room”