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9.3

Exceptional
/10
(2,624 reviews)See what guests said
Breakfast1
View1
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Jinmao Tower

80 m

Shanghai IFC Mall

150 m

Lujiazui Development Showroom

170 m

Top of Shanghai Observatory

220 m

Tom Bear Zhengda Square Shop

230 m

Popular landmarks
Shanghai Tower

560 m

Shanghai World Financial Center

610 m

The Bund (Wai Tan)

1.1 km

Yu Garden (Yuyuan)

1.6 km

Nanjing Lu (Nanjing Road)

2.1 km

Closest landmarks
IFC Shanghai International Financial Center

50 m

HSBC Tower

310 m

Dazhong Shuju Zhengda Square Shop

330 m

Shanghai History Museum

330 m

Shanghai Ocean Aquarium

340 m

The Ritz-Carlton Shanghai, Pudong

"Look very luxurious and this is my favorite one of our hotel stay."

pusit - April 21, 2019
Club River View The Ritz-Carlton Shanghai, Pudong
Lobby The Ritz-Carlton Shanghai, Pudong
Lobby The Ritz-Carlton Shanghai, Pudong
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The Ritz-Carlton Shanghai, Pudong

Shanghai IFC, 8 Century Avenue, Lujiazui, Pudong, Lujiazui and New Int'l Expo Center Pudong, Shanghai, China, 200120 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Lujiazui and New Int'l Expo Center Pudong, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Bund (Wai Tan). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details."
  • 60 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Shanghai

  • Free Wi-Fi in all rooms!

Value for money8.6
Distance to city center5 km
Location rating9.4
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport16.7 km

Rooms available at The Ritz-Carlton Shanghai, Pudong

Exceptional
Room comfort & quality

9.1

1 Bedroom Junior Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
River View King Bed
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 super king bed
Enter dates to see prices
Suite King Bed
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Club
...
  • Room size: 65 m²/700 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Guestroom
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Club River View
...
  • Room size: 50 m²/538 ft²
  • River view
  • 2 single beds or 1 king bed
Enter dates to see prices
Club Deluxe Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Club Panoramic Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Shanghai Bund View Suite
...
  • Room size: 75 m²/807 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Ritz-Carlton Shanghai, Pudong?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Ritz-Carlton Shanghai, Pudong?

For those who wish to drive their own cars, The Ritz-Carlton Shanghai, Pudong has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 96 CNY per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Shanghai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Ritz-Carlton Shanghai, Pudong?

Start your mornings right, with the continental and buffet breakfast options offered at The Ritz-Carlton Shanghai, Pudong. Adults can enjoy breakfast offered with an additional charge of 265 CNY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Ritz-Carlton Shanghai, Pudong?

The Ritz-Carlton Shanghai, Pudong features 4 on-site restaurants for your dining convenience.

What is the smoking policy at The Ritz-Carlton Shanghai, Pudong?

The Ritz-Carlton Shanghai, Pudong does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Ritz-Carlton Shanghai, Pudong?

The closest train, metro, or bus station is Lujiazui Metro Station, 60 m away from The Ritz-Carlton Shanghai, Pudong.

What restaurants are nearby The Ritz-Carlton Shanghai, Pudong?

The Ritz-Carlton Shanghai, Pudong is located in Lujiazui and New Int'l Expo Center Pudong, famous for good restaurants such as Starbucks (DongFang Fu Ting), Hana by Hatsune and Morton's The Steakhouse.

What popular shopping places are close to The Ritz-Carlton Shanghai, Pudong?

Shopping options in The Ritz-Carlton Shanghai, Pudong’s Lujiazui and New Int'l Expo Center Pudong neighborhood include A.P. Plaza Yinyang Market, Shanghai IFC Mall and Tom Bear Zhengda Square Shop.

What are popular attractions near The Ritz-Carlton Shanghai, Pudong?

The Ritz-Carlton Shanghai, Pudong is located in Lujiazui and New Int'l Expo Center Pudong area, which is famous for attractions such as Oriental Pearl Tower, Shanghai World Financial Center and Shanghai Tower.

What popular natural sightseeing spots are close to The Ritz-Carlton Shanghai, Pudong?

The Ritz-Carlton Shanghai, Pudong is located within Lujiazui and New Int'l Expo Center Pudong, which makes it conveniently close to natural sights including Nanpu Square Park, trees and Pudong Gaoqiao Riverside Forest Park.

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Explore the neighborhood

What people love about The Ritz-Carlton Shanghai, Pudong

  • 10

    Exceptional

    "Look very luxurious and this is my favorite one of our hotel stay."

    pusit

    |

    April 21, 2019

  • 10

    Exceptional

    "Pretty much beautiful of rooftop bar Flair “ ever with pearl tower view."

    pusit

    |

    April 21, 2019

  • 10

    Exceptional

    "Love Premier suite room with most relaxing view of pearl tower and the bund."

    pusit

    |

    April 21, 2019

Overall rating:

9.3

Exceptional
2,624 reviews
Cleanliness
9.5
Facilities
9.0
Location
9.4
Read all reviews >
More about The Ritz-Carlton Shanghai, Pudong

More about The Ritz-Carlton Shanghai, Pudong

The Ritz-Carlton Shanghai, Pudong

For travelers who want to take in the sights and sounds of Shanghai, The Ritz-Carlton Shanghai, Pudong is the perfect choice. Its convenient location right in the city center allows you more time to see all that Shanghai has to offer. Enjoy more possibilities on your vacation at The Ritz-Carlton Shanghai, Pudong, with its convenient location just 1.1 km from the The Bund (Wai Tan).
Enjoy all that The Ritz-Carlton Shanghai, Pudong has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Shanghai is made even more convenient with the taxi and car hire services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Ritz-Carlton Shanghai, Pudong.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at The Ritz-Carlton Shanghai, Pudong provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at The Ritz-Carlton Shanghai, Pudong are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Ritz-Carlton Shanghai, Pudong. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
At The Ritz-Carlton Shanghai, Pudong you can even have groceries delivered to your room with their convenient service.
Fill your days with the array of activities and facilities offered at The Ritz-Carlton Shanghai, Pudong. A relaxing end to every day is possible with a visit to the massage, salon, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Shanghai. Be sure to visit Oriental Pearl Tower located 320 m away, an item on every checklist of those who travel to Shanghai. A great museum trip can be had at Shanghai Museum (Shanghai Bowuguan) located 2.7 km away, with local art that provides a sense of the region.

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Amenities and facilities
Excellent
Facilities

9

Most talked about facilities

Food & Dining

2 mentions

Breakfast

1 mention

View

1 mention

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Spanish

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible vanities in all rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in all rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in all rooms
  • Lowered electrical outlets in all rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in all rooms
  • Safety chains or latches on some guest room doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in all guest rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Nightclub
  • Pool with view
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

Scena Italian Restaurant

  • Cuisine: Italian
  • Menu: Buffet, A-la-carte

Club lounge

  • Menu: Buffet

Jin Xuan Chinese Restaurant

  • Cuisine: Cantonese
  • Menu: A-la-carte

Aura Lounge & Jazz Bar

  • Menu: A-la-carte

Flair Rooftop Restaurant & Bar

  • Menu: A-la-carte
Location
Shanghai IFC, 8 Century Avenue, Lujiazui, Pudong, Lujiazui and New Int'l Expo Center Pudong, Shanghai, China, 200120
Exceptional
Location

9.4

Airports

  • Shanghai Hongqiao International Airport (SHA)
    16.7 km 38 min drive
  • Shanghai Pudong International Airport (PVG)
    30.9 km 48 min drive

Public transportation

  • Lujiazui Metro Station
    60 m 1 min walk
  • International Cruise Terminal Metro Station
    1.4 km

Hospital or clinic

  • Shanghai Haiyuan Hospital
    1.5 km 8 min drive

Shopping

  • South Bund Soft Spinning Material Market
    2.9 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Oriental Pearl Tower
    320 m
  • Shanghai Tower
    560 m
  • Shanghai World Financial Center
    610 m
  • The Bund (Wai Tan)
    1.1 km
  • Yu Garden (Yuyuan)
    1.6 km
  • Nanjing Lu (Nanjing Road)
    2.1 km
  • Shanghai Museum (Shanghai Bowuguan)
    2.7 km
  • Former French Concession
    3.3 km
  • Shanghai Disneyland
    18.6 km
  • Zhujiajiao Ancient Town
    44.8 km

Nearby landmarks

  • IFC Shanghai International Financial Center
    50 m
  • Lujiazui Metro Station
    60 m
  • Jinmao Tower
    80 m
  • Shanghai IFC Mall
    150 m
  • Lujiazui Development Showroom
    170 m
  • Top of Shanghai Observatory
    220 m
  • Tom Bear Zhengda Square Shop
    230 m
  • Super Brand Mall
    270 m
  • Superbrand Shopping Mall Shanghai
    270 m
  • HSBC Tower
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • Baby cot is available at no additional charge and is subject to availability. Guests are required to contact the property directly.
  • The breakfast fee for kids, under 6 years old free to eat, 6-12 years old enjoy 50%off
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee950 CNY
  • Distance from city center5 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)265 CNY
  • Daily Internet/Wi-Fi fee0 CNY

The property

  • Local Tax ID/ Rental LicenseN/A
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors18
  • Number of restaurants4
  • Number of rooms 285
  • Room voltage220
  • Year property opened2010
  • Most recent renovation2010

Parking

  • Daily parking fee96 CNY
Property announcements

Club benefits please see below:
Throughout the day, we offer five complimentary culinary presentations
Weekly featured dining experience
Complimentary local calls and a wide selection of international newspapers and magazines
Secretarial services i.e. printing, copying, facsimile, and courier services (subject to a charge where applicable)
Complimentary wireless Internet access and computers available for use in the Club Lounge
2 hours complimentary use of a meeting room in the Club Lounge per stay, subject to availability
Complimentary pressing service of 5 pieces, per stay per room upon request
Complimentary drop off limousine services for short distance rides within a 3 km range from 10:00 AM to 07:00 PM with a minimum 2 hours booking in advance (subject to availability)
Complimentary tea and coffee service to your room anytime of the day
Private check-in and check-out at The Ritz-Carlton Club Lounge

Room types that included are as following:
Club Deluxe King, Club Deluxe Twin, Club City Light View King Room, Club City Light View Twin Room , Club Pearl Tower King Room, Club Pearl Tower Twin Room , Club Studio, Club Bund King, Club Bund Twin, Club Panoramic Suite, Pearl Tower View Suite, Premier Bund View Suite, Carlton Suite ,Chairman Suite ,The Ritz-Carlton Suite

Kindly note that effective July 1, 2019, the Shanghai Municipal Administration of Culture and Tourism has issued a regulation to minimize and reduce the use of disposable items in the tourism and accommodation industries. The 6 identified disposable items are, toothbrush, comb, shaving razors, nail file, bath brushes and shoeshine brushes. As a result of this new regulation, these 6 disposable items will not be permitted by law to be pre-set up in the guestroom unless it is specifically requested for by the guest. If you will like for us to prepare and provide any of these disposable items, kindly let us know the item/s and we will have it ready for your upcoming stay. Thank you for your understanding.

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Flair Rooftop Restaurant & Bar is being upgraded and we look forward to making new memories with you in the spring of 2022.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Reviews of The Ritz-Carlton Shanghai, Pudong from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.0
Location9.4
Room comfort and quality9.1
Service9.3
Value for money8.6
High score for Shanghai
Rating
9+ Exceptional (40)
8-9 Excellent (10)
7-8 Very Good (9)
6-7 Good (0)
<6 Below Expectation (8)
Time of the year
Mar - May (18)
Jun - Aug (14)
Sep - Nov (12)
Dec - Feb (23)
All guests (177)
All room types
All languages

Show reviews that mention 

Showing 67 verified guest comments
1234
10.0
Exceptional
XIUYING from China
Business traveler
Stayed 1 night in February 2013

Luxury interior and passional services”

The view and features.

this is ever one of the best 'the bund' view hotels in shanghai,it's located in the heart of pudong,where is very easy to reach every business bangking-towers.it features a excellent mall,great convince for you to go shopping in pudong. but the lobby is too small.

Reviewed February 19, 2013

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10.0
Exceptional
pusit from Thailand
Couple
Premier Bund View Suite, 1 Bedroom Suite, 1 King
Stayed 1 night in April 2019

Good view and location ”

Love all new modern decoration of ritz Carlton. Look very luxurious and this is my favorite one of our hotel stay. Pretty much beautiful of rooftop bar Flair “ ever with pearl tower view. Love Premier suite room with most relaxing view of pearl tower and the bund. All staff very friendly and polite.

Reviewed April 21, 2019

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8.3
Excellent
Jim from China
Couple
Stayed 1 night in July 2012

a wonderful night in Ritz Carlton”

good view, good service

12:30pm check in, the RE reserved a fascinate view room due to we are first time to come; the service attitude are first class, no doubt!not only from the re, but each different department; so it's with the view sight, from afternoon to evening , then to late night, each picture you can see through the window are un-forgetable! what's more, if you come to Ritz Carlton Guojin, you do have to go to their bar at 58floor, the highest open-air bar all over shanghai, it's hard to discribe how wonderful it feels, the only way i think is go there by yourself, or with...

Reviewed July 26, 2012

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10.0
Exceptional
Zirui from China
Business traveler
Stayed 1 night in March 2013

The Hotel You Cannot Resist”

Dinning, Customer Service, Inner Design

The Ritz-Carlton is one of the hotels that cannot be complained about. Everything had been done with the a five-star standard. I strongly recommend the restaurant within this hotel. The views of WaiTan which could be seen from there is exceptional.

Reviewed March 18, 2013

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7.7
Very good
Sook from Malaysia
Business traveler
Stayed 1 night in December 2012

Great hotel with good service!”

Lovely rooms, love the bath tub, comfortable bed, great view

I received a free upgrade from river view to the Oriental Pearl TV Tower view at the front desk as I checked in. A few days before, I was at the Aura for afternoon tea, perhaps that was why they offered me the free upgrade. Love the beautiful room, the awesome bath tub, and extremely comfortable bed. The small tv in front of the bath tub was not very clear though. I really did not like the breakfast spread. It is quite subjective, but I was not impressed by the spread. I did like the juice offered though. Most of the chefs did not understand English, and when I wanted to customize the ingredients for the eggs, all the cooks there did not understand me, except for one senior-looking chef who cooked my eggs for me. The same case was for the noodles section; the cook did not understand a single word of English. I am a little surprised that a luxurious hotel like Ritz-Carlton had only a handful of staff who can speak and understand English. Having said that though, the stay was very satisfying only due to the beautiful and comfortable room.

Reviewed January 04, 2013

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9.7
Exceptional
Jonathan from China
Couple
Stayed 1 night in December 2012

Very nice hotel!”

shopping, View of the Bond.

We live very close by the ritz, but we have wanna have a night out from our apt. It was very nice with the hotel. The roof bar was amazing. It was a quite nice experiance with the ritz. The hotel is very new and the interior is very nice. IFC is just right downstair, which makes even more convinent for shopping and dinning.

Reviewed January 14, 2013

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9.6
Exceptional
Lawrence from Malaysia
Business traveler
Shanghai Bund View King Room
Stayed 3 nights in August 2017

Best hotel in Shanghai”

Conveniently located in IFC, Ritz offered me a beautiful and relaxing room, amazing breakfast selection, access to shops and transport, well maintained gym all of which you would need as a business traveller. Sure the price is on a (much) higher end in the area but the experience is something you can only get from here.

Reviewed October 29, 2017

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Dear Mr.Lawrence, Thank you so much for choosing The Ritz-Carlton Shanghai Pudong for your recent visit to Shanghai ! I was pleased to learn that you enjoyed your stay, especially the friendly, courteous, helpful and personalized service provided by our concierge, front desk, Scena and room service teams. I will certainly share your kind words with them. Again, thank you for your amazing review. We all look forward to welcoming you back to your Ritz-Carlton.

Responded October 30, 2017
The Ritz-Carlton Shanghai, Pudong
5.6
YEWMENG from Singapore
Business traveler
City Lights View King Room
Stayed 3 nights in November 2019

Reception space are limited and staff are impolite”

Having the name Ritz Carlton we usually have high expectation on the services . Check in lobby is small, only 3 counter to check in and out. We have to wait for 15 minutes to be served. There was a petite staff, not to mention her name was extremely rude. however the intern is quick enough to divert us to the executive lounge to check in. On the 2nd day, the same staff had questioned me impolitely if I was a guest in this hotel. lack of training.

Reviewed November 21, 2019

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9.7
Exceptional
JIE from China
Solo traveler
Stayed 1 night in May 2013

It's the best hotel I recommend in shanghai.”

room service,

I had so romantic experience in this hotel, the room is so nice than u can see the positive view of Pu dong river. The smell of the hotel is so amazing. The service is perfect that when we were coming back always greeted us. Many requires they all try to do the best.

Reviewed June 12, 2013

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8.8
Excellent
BILLY from Malaysia
Couple
Panoramic Suite
Stayed 2 nights in November 2017

Good view”

The hotel is located at a commercial area which you got not much choice of food on walking distance, the only choice is down stair which is a mall with all the branded things, of course there is other mall beside which is not branded thing. Our room is perfect and big.

Reviewed November 11, 2017

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Dear Guest, Thank you so much for choosing The Ritz-Carlton Shanghai Pudong for your recent visit to Shanghai ! I was pleased to learn that you enjoyed your stay, especially the friendly, courteous, helpful and personalized service provided by our concierge, front desk, Scena and room service teams. I will certainly share your kind words with them. Again, thank you for your amazing review. We all look forward to welcoming you back to your Ritz-Carlton. Best wishes and regards.

Responded November 14, 2017
The Ritz-Carlton Shanghai, Pudong
9.2
Exceptional
Hyesung from South Korea
Couple
Deluxe Room
Stayed 1 night in March 2018

Marriage day wite parents ”

It was absolutely welcoming and we got upgraded because of honey moon. Ms lisa was kind and nice to set the room , made appointment for bar that day too. Great bath after hard wedding day. I would like to come back for special day.

Reviewed April 02, 2018

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9.7
Exceptional
Margareth from Indonesia
Group
Shanghai Bund View King Room
Stayed 1 night in December 2013

Perfect!”

Food, staff, location

It's perfect room with friendly staff and good food with adorable price

Reviewed February 24, 2014

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8.3
Excellent
Rami from United Kingdom
Business traveler
Stayed 1 night in June 2011

Great hotel”

Wonderful guest rooms

I loved the hotel stay. I found the club lounge very useful for meetings.

Reviewed June 24, 2011

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10.0
Exceptional
CHANG from South Korea
Business traveler
Shanghai Bund View King Room
Stayed 1 night in October 2015

good location, big room, nice staff ”

good location, big room, nice staff

Reviewed January 29, 2016

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6.0
JUNKO from Japan
Business traveler
Stayed 2 nights in June 2013

Need stuff skil a lot”

Room, swimming pool and gim, big shopping mall in same building.

Room is good. There is no staff at the 1st floor entrance when I arrived, no help, no welcome.Gim staff is very good. Chinese bartender at the roof top, doesn't have skill of drinks. ladies staff are good.

Reviewed June 15, 2013

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10.0
Exceptional
Siok from Malaysia
Business traveler
Deluxe Room
Stayed 4 nights in April 2018

Best location ”

Best location, best facilities

Reviewed December 21, 2018

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5.2
ZHANG from China
Couple
Deluxe Room
Stayed 1 night in December 2019

just so so”

something wrong with air conditioner,too cold in room,which cause me catch cold…

Reviewed December 16, 2019

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10.0
Exceptional
Melissa from United States
Couple
Stayed 1 night in August 2015

Mpeters”

Rooftop bar, staff, views

1 night

Reviewed August 24, 2015

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4.0
autumn from Malaysia
Business traveler
Deluxe Room
Stayed 3 nights in December 2013

unpleasant stay due to no taxi pick up”

nothing but nearby business location

cannot ride on cab because mostly drivers do not stop this place. nothing else

Reviewed January 08, 2014

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10.0
Exceptional
Qingying from China
Couple
Deluxe Room
Stayed 1 night in July 2015

big room”

good location, big room, nice staff
Reviewed July 22, 2015

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