9.1
Exceptional
/10
(606 reviews)See what guests said
Breakfast1
View1
See map
9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
IFC Shanghai International Financial Center 50 m
Lujiazui Metro Station 60 m
Jinmao Tower 80 m
Shanghai IFC Mall 150 m
Lujiazui Development Showroom 170 m
Top of Shanghai Observatory 220 m
Tom Bear Zhengda Square Shop 230 m
Super Brand Mall 270 m
HSBC Tower 310 m
C&A Square Shop 320 m
Nearby landmarks
Oriental Pearl Tower 320 m
Shanghai Tower 560 m
Shanghai World Financial Center 610 m
The Bund (Wai Tan) 1.13 km
Yu Garden (Yuyuan) 1.65 km
Nanjing Lu (Nanjing Road) 2.13 km
Shanghai Museum (Shanghai Bowuguan) 2.71 km
Former French Concession 3.25 km
Shanghai Disneyland 18.63 km
Zhujiajiao Ancient Town 44.78 km
The Ritz-Carlton Shanghai, Pudong

"I would like to come back for special day."

Hyesung - April 2, 2018
Club River View The Ritz-Carlton Shanghai, Pudong
Lobby The Ritz-Carlton Shanghai, Pudong
Lobby The Ritz-Carlton Shanghai, Pudong
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Removed from saved list
Free Wi-Fi

The Ritz-Carlton Shanghai, Pudong

Shanghai IFC, 8 Century Avenue, Lujiazui, Pudong, Lujiazui and New Int'l Expo Center Pudong, Shanghai, China, 200120 - See map
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Oriental Pearl Tower
Within 320 m of property
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 60 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Shanghai

  • Free Wi-Fi in all rooms!

Cheaper than 88% of all properties in Shanghai in the last 24 hoursCompared to 2,673 Shanghai properties at Agoda for various dates
Value for money8.5
Distance to city center5 km
Location rating9.4
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport16.7 km

Rooms available at The Ritz-Carlton Shanghai, Pudong

Exceptional
Room comfort & quality
9.1
1 Bedroom Junior Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club River View
...
  • Room size: 50 m²/538 ft²
  • River view
  • 2 single beds or 1 king bed
Enter dates to see prices
River View King Bed
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 super king bed
Enter dates to see prices
Suite King Bed
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Club
...
  • Room size: 65 m²/700 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Guestroom
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Club Panoramic Suite, Club lounge access, 1 Bedroom Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Pearl Tower View Suite, 1 Bedroom Suite, 1 King
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Panoramic Suite, 1 Bedroom Suite, 1 King, City view
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Ritz-Carlton Shanghai, Pudong?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Ritz-Carlton Shanghai, Pudong?

For those who wish to drive their own cars, The Ritz-Carlton Shanghai, Pudong has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 96 CNY per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Shanghai with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at The Ritz-Carlton Shanghai, Pudong?

The Ritz-Carlton Shanghai, Pudong does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about The Ritz-Carlton Shanghai, Pudong

  • 10.0
    Exceptional
    Location

    "Best location, best facilities"

    Siok

    |

    December 21, 2018

Property ranking|Compared to 2,673 Shanghai properties
See all rankings
Location score
9.4/10
Service score
9.3/10
Cleanliness score
9.4/10
Room comfort score
9.1/10
Better than
99
%
of Shanghai properties
Better than
99
%
of Shanghai properties
Better than
99
%
of Shanghai properties
Better than
99
%
of Shanghai properties
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Overall rating:
9.1
Exceptional
176 reviews
Cleanliness
9.5
Facilities
9.0
Location
9.4
Read all reviews >
What travelers say they love:
Great bath after hard wedding day.
Hyesung from South Korea
Couple
More about The Ritz-Carlton Shanghai, Pudong

More about The Ritz-Carlton Shanghai, Pudong

Whether you're a tourist or traveling on business, The Ritz-Carlton Shanghai Pudong is a great choice for accommodation when visiting Shanghai. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Jinmao Tower, Pudong New Area, Shanghai IFC Mall.

Marriott is renowned for its quality services and friendly staff, and The Ritz-Carlton Shanghai Pudong lives up to expectations. Guests of the hotel can enjoy on-site features like 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, bathroom phone, carpeting, cleaning products, complimentary instant coffee. The hotel's recreational facilities, which include fitness center, sauna, indoor pool, spa, massage are designed for escape and relaxation. The Ritz-Carlton Shanghai Pudong is a smart choice for travelers to Shanghai, offering a relaxed and hassle-free stay every time.

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Most talked about facilities

Food & Dining
2 mentions
Breakfast
1 mention
View
1 mention

What they offer

8.8
Excellent
Spaciousness

"Our room is perfect and big."

BILLY

|

November 11, 2017

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental

Restaurants on site

Scena Italian Restaurant
Cuisine:Italian
Menu:Buffet, A-la-carte
Club lounge
Menu:Buffet
Jin Xuan Chinese Restaurant
Cuisine:Cantonese
Menu:A-la-carte
Aura Lounge & Jazz Bar
Menu:A-la-carte
Flair Rooftop Restaurant & Bar
Menu:A-la-carte

Nearby restaurants

Chinese cuisine
Chinese cuisine
ZhengDou Zhou Mian ZhuanJia (Guo Jin Center)
180 m Chinese
QuanJia Qi Fu
330 m Chinese, Seafood
JunYue Xuan (HuaYuan ShiQiao)
330 m Chinese
Asian cuisine
Asian cuisine
Takumi Robata and Sake Bar
110 m Asian, Japanese, Seafood
Haiku
110 m Asian, Japanese, Sushi
Ippudo
110 m Asian, Japanese
Japanese cuisine
Japanese cuisine
YinZuo MeiLin ShangHai Dian (ShiJi Avenue)
110 m Japanese
Ri Zhen RiBen Restaurant
450 m Japanese
Jia You HuanQiu Shi Shang TianDi
470 m Japanese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Ritz-Carlton Shanghai, Pudong from real guests

Provided by verified guests of Agoda
Agoda Reviews (176)Booking.com Reviews (430)
9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.0
Location9.4
Room comfort and quality9.1
Service9.2
Value for money8.5
High score for Shanghai
Rating
9+ Exceptional (40)
8-9 Excellent (10)
7-8 Very Good (10)
6-7 Good (0)
<6 Below Expectation (8)
Time of the year
Mar - May (19)
Jun - Aug (14)
Sep - Nov (12)
Dec - Feb (23)
All guests (176)
All room types
All languages

Show reviews that mention 

Showing 68 verified guest comments
1234
10.0
Exceptional
XIUYING from China
Business traveler
Stayed 1 night in February 2013

Luxury interior and passional services”

The view and features.

this is ever one of the best 'the bund' view hotels in shanghai,it's located in the heart of pudong,where is very easy to reach every business bangking-towers.it features a excellent mall,great convince for you to go shopping in pudong. but the lobby is too small.

Reviewed February 19, 2013
10.0
Exceptional
pusit from Thailand
Couple
Premier Bund View Suite, 1 Bedroom Suite, 1 King
Stayed 1 night in April 2019

Good view and location ”

Love all new modern decoration of ritz Carlton. Look very luxurious and this is my favorite one of our hotel stay. Pretty much beautiful of rooftop bar Flair “ ever with pearl tower view. Love Premier suite room with most relaxing view of pearl tower and the bund. All staff very friendly and polite.

Reviewed April 21, 2019
8.3
Excellent
Jim from China
Couple
Stayed 1 night in July 2012

a wonderful night in Ritz Carlton”

good view, good service

12:30pm check in, the RE reserved a fascinate view room due to we are first time to come; the service attitude are first class, no doubt!not only from the re, but each different department; so it's with the view sight, from afternoon to evening , then to late night, each picture you can see through the window are un-forgetable! what's more, if you come to Ritz Carlton Guojin, you do have to go to their bar at 58floor, the highest open-air bar all over shanghai, it's hard to discribe how wonderful it feels, the only way i think is go there by yourself, or with...

Reviewed July 26, 2012
10.0
Exceptional
Zirui from China
Business traveler
Stayed 1 night in March 2013

The Hotel You Cannot Resist”

Dinning, Customer Service, Inner Design

The Ritz-Carlton is one of the hotels that cannot be complained about. Everything had been done with the a five-star standard. I strongly recommend the restaurant within this hotel. The views of WaiTan which could be seen from there is exceptional.

Reviewed March 18, 2013
7.7
Very good
Sook from Malaysia
Business traveler
Stayed 1 night in December 2012

Great hotel with good service!”

Lovely rooms, love the bath tub, comfortable bed, great view

I received a free upgrade from river view to the Oriental Pearl TV Tower view at the front desk as I checked in. A few days before, I was at the Aura for afternoon tea, perhaps that was why they offered me the free upgrade. Love the beautiful room, the awesome bath tub, and extremely comfortable bed. The small tv in front of the bath tub was not very clear though. I really did not like the breakfast spread. It is quite subjective, but I was not impressed by the spread. I did like the juice offered though. Most of the chefs did not understand English, and when I wanted to customize the ingredients for the eggs, all the cooks there did not understand me, except for one senior-looking chef who cooked my eggs for me. The same case was for the noodles section; the cook did not understand a single word of English. I am a little surprised that a luxurious hotel like Ritz-Carlton had only a handful of staff who can speak and understand English. Having said that though, the stay was very satisfying only due to the beautiful and comfortable room.

Reviewed January 04, 2013
9.7
Exceptional
Jonathan from China
Couple
Stayed 1 night in December 2012

Very nice hotel!”

shopping, View of the Bond.

We live very close by the ritz, but we have wanna have a night out from our apt. It was very nice with the hotel. The roof bar was amazing. It was a quite nice experiance with the ritz. The hotel is very new and the interior is very nice. IFC is just right downstair, which makes even more convinent for shopping and dinning.

Reviewed January 14, 2013
9.6
Exceptional
Lawrence from Malaysia
Business traveler
Shanghai Bund View Room, Guest room, 1 King, The Bund view
Stayed 3 nights in August 2017

Best hotel in Shanghai”

Conveniently located in IFC, Ritz offered me a beautiful and relaxing room, amazing breakfast selection, access to shops and transport, well maintained gym all of which you would need as a business traveller. Sure the price is on a (much) higher end in the area but the experience is something you can only get from here.

Reviewed October 29, 2017

Dear Mr.Lawrence, Thank you so much for choosing The Ritz-Carlton Shanghai Pudong for your recent visit to Shanghai ! I was pleased to learn that you enjoyed your stay, especially the friendly, courteous, helpful and personalized service provided by our concierge, front desk, Scena and room service teams. I will certainly share your kind words with them. Again, thank you for your amazing review. We all look forward to welcoming you back to your Ritz-Carlton.

Responded October 30, 2017
The Ritz-Carlton Shanghai, Pudong
5.6
YEWMENG from Singapore
Business traveler
City Lights View Room, Guest room, 1 King, City view
Stayed 3 nights in November 2019

Reception space are limited and staff are impolite”

Having the name Ritz Carlton we usually have high expectation on the services . Check in lobby is small, only 3 counter to check in and out. We have to wait for 15 minutes to be served. There was a petite staff, not to mention her name was extremely rude. however the intern is quick enough to divert us to the executive lounge to check in. On the 2nd day, the same staff had questioned me impolitely if I was a guest in this hotel. lack of training.

Reviewed November 21, 2019
9.7
Exceptional
JIE from China
Solo traveler
Stayed 1 night in May 2013

It's the best hotel I recommend in shanghai.”

room service,

I had so romantic experience in this hotel, the room is so nice than u can see the positive view of Pu dong river. The smell of the hotel is so amazing. The service is perfect that when we were coming back always greeted us. Many requires they all try to do the best.

Reviewed June 12, 2013
8.8
Excellent
BILLY from Malaysia
Couple
Panoramic Suite, 1 Bedroom Suite, 1 King, City view
Stayed 2 nights in November 2017

Good view”

The hotel is located at a commercial area which you got not much choice of food on walking distance, the only choice is down stair which is a mall with all the branded things, of course there is other mall beside which is not branded thing. Our room is perfect and big.

Reviewed November 11, 2017

Dear Guest, Thank you so much for choosing The Ritz-Carlton Shanghai Pudong for your recent visit to Shanghai ! I was pleased to learn that you enjoyed your stay, especially the friendly, courteous, helpful and personalized service provided by our concierge, front desk, Scena and room service teams. I will certainly share your kind words with them. Again, thank you for your amazing review. We all look forward to welcoming you back to your Ritz-Carlton. Best wishes and regards.

Responded November 14, 2017
The Ritz-Carlton Shanghai, Pudong
9.2
Exceptional
Hyesung from South Korea
Couple
Deluxe Room with 1 King Bed
Stayed 1 night in March 2018

Marriage day wite parents ”

It was absolutely welcoming and we got upgraded because of honey moon. Ms lisa was kind and nice to set the room , made appointment for bar that day too. Great bath after hard wedding day. I would like to come back for special day.

Reviewed April 02, 2018
9.7
Exceptional
Margareth from Indonesia
Group
Shanghai Bund View Room, Guest room, 1 King, The Bund view
Stayed 1 night in December 2013

Perfect!”

Food, staff, location

It's perfect room with friendly staff and good food with adorable price

Reviewed February 24, 2014
8.3
Excellent
Rami from United Kingdom
Business traveler
Stayed 1 night in June 2011

Great hotel”

Wonderful guest rooms

I loved the hotel stay. I found the club lounge very useful for meetings.

Reviewed June 24, 2011
10.0
Exceptional
CHANG from South Korea
Business traveler
Shanghai Bund View Room, Guest room, 1 King, The Bund view
Stayed 1 night in October 2015

good location, big room, nice staff ”

good location, big room, nice staff

Reviewed January 29, 2016
6.0
JUNKO from Japan
Business traveler
Stayed 2 nights in June 2013

Need stuff skil a lot”

Room, swimming pool and gim, big shopping mall in same building.

Room is good. There is no staff at the 1st floor entrance when I arrived, no help, no welcome.Gim staff is very good. Chinese bartender at the roof top, doesn't have skill of drinks. ladies staff are good.

Reviewed June 15, 2013
10.0
Exceptional
Siok from Malaysia
Business traveler
Deluxe Room with 1 King Bed
Stayed 4 nights in April 2018

Best location ”

Best location, best facilities

Reviewed December 21, 2018
5.2
ZHANG from China
Couple
Deluxe Room with 1 King Bed
Stayed 1 night in December 2019

just so so”

something wrong with air conditioner,too cold in room,which cause me catch cold…

Reviewed December 16, 2019
10.0
Exceptional
Melissa from United States
Couple
Stayed 1 night in August 2015

Mpeters”

Rooftop bar, staff, views

1 night

Reviewed August 24, 2015
4.0
autumn from Malaysia
Business traveler
Deluxe Room with 1 King Bed
Stayed 3 nights in December 2013

unpleasant stay due to no taxi pick up”

nothing but nearby business location

cannot ride on cab because mostly drivers do not stop this place. nothing else

Reviewed January 08, 2014
10.0
Exceptional
Qingying from China
Couple
Deluxe Room with 1 King Bed
Stayed 1 night in July 2015

big room”

good location, big room, nice staff
Reviewed July 22, 2015
1234
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