The Ritz-Carlton, Tokyo

Midtown 9-7-1, Akasaka, Minato-ku, Akasaka, Tokyo, Japan, - See map
Free Wi-Fi
8.9
Excellent
/10
(119 reviews)See what guests said
Housekeeping1
Food & Dining1
Shops1
select your datePlease enter your stay dates to see price
The Ritz-Carlton, Tokyo

"If you have some event like your birthday or girlfriends birthday, I strongly recommend this hotel."

Haruka - February 21, 2020

Deluxe  The Ritz-Carlton, Tokyo
Lobby The Ritz-Carlton, Tokyo
Interior view The Ritz-Carlton, Tokyo
See all 65 photos
See map
Popular landmarks
Tokyo Tower 1.54 km
Shibuya Crossing 2.88 km
Shinjuku Gyoen National Garden 2.92 km
Meiji Jingu 3.1 km
Ginza 3.34 km
Tokyo Metropolitan Government Building observation room 4.43 km
Ueno Park 6.7 km
Asakusa 7.85 km
Sensoji Temple 8 km
Tokyo Skytree 8.67 km
Nearby landmarks
Midtown Complex 20 m
IDÉE CAFÉ PARC Roppongi store 30 m
Wise Wise Tools 50 m
Tokyo Midtown 60 m
Green Dog Daikanyama 70 m
Hinokicho-kōen 70 m
The Cover Nippon 80 m
Suntory Museum of Art 90 m
Hishiya Calen Blosso 100 m
Billboard Live Tokyo 100 m
8.9

Excellent

Location rating score

Inside city center
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Preventative Equipment
Hand sanitizer
What guests are saying:Read all 119 reviews
Exceptional reputation
Recommended by 100% of guests
Exceptional cleanliness
9.3 rating for cleanliness
Exceptional service
9.2 rating for service
Exceptional facilities on premise
9.1 facilities on premise

Little park across street, all the restaurants and nightlife and ritz Carlton service and amenities —

Robert | October 6, 2018

  • 390 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.1
Location rating8.9
Nearest airportHaneda Airport (HND)
Distance to airport13.7 km

Rooms available at The Ritz-Carlton, Tokyo

8.8
Excellent
Room comfort & quality
Millenia Suite, Club lounge access, 1 Bedroom Suite, 1 King
Millenia Suite, Club lounge access, 1 Bedroom Suite, 1 King
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
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Club Tower Deluxe King, Club level, Guest room, 1 King
Club Tower Deluxe King, Club level, Guest room, 1 King
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidential Suite, Club level, 1 Bedroom Presidential Suite
Presidential Suite, Club level, 1 Bedroom Presidential Suite
...
  • Room size: 220 m²/2368 ft²
  • City view
  • 1 king bed
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Club lounge access, Deluxe Guest room, 1 King
Club lounge access, Deluxe Guest room, 1 King
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club lounge access, 1 Bedroom Executive Suite, 1 King
Club lounge access, 1 Bedroom Executive Suite, 1 King
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Tower Suite, Club lounge access, 1 Bedroom Suite, 1 King
Tower Suite, Club lounge access, 1 Bedroom Suite, 1 King
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
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Japanese Suite, Club lounge access, 1 Bedroom Suite
Japanese Suite, Club lounge access, 1 Bedroom Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
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Carlton Suite, Club lounge access, 1 Bedroom Larger Suite
Carlton Suite, Club lounge access, 1 Bedroom Larger Suite
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 1 king bed
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Club lounge access, Deluxe Guest room, 2 Double
Club lounge access, Deluxe Guest room, 2 Double
...
  • Room size: 52 m²/560 ft²
  • City view
  • 2 double beds
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Ritz-Carlton Suite, Club level, 1 Bedroom Suite, 1 King
Ritz-Carlton Suite, Club level, 1 Bedroom Suite, 1 King
...
  • City view
  • Separate shower/bathtub
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at The Ritz-Carlton, Tokyo?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Ritz-Carlton, Tokyo?

The Ritz-Carlton, Tokyo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 70000 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Ritz-Carlton, Tokyo also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Ritz-Carlton, Tokyo has a car park right on site for maximum convenience. Parking is available for a fee of 6000 JPY per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at The Ritz-Carlton, Tokyo?

The Ritz-Carlton, Tokyo does permit smoking in some areas and is not 100% smoke-free.

See map
Explore the neighborhood

What people love about The Ritz-Carlton, Tokyo

  • 9.2
    Exceptional
    Location

    "The location is really good and convenient."

    Bonnie

    |

    January 9, 2018

  • 9.6
    Exceptional
    Cleanliness

    "Very clean and the service is the best."

    Susilo

    |

    January 12, 2018

  • 9.6
    Exceptional
    Staff 

    "Very friendly and helpful staffs."

    Susilo

    |

    January 12, 2018

Property ranking|Compared to 7,154 Tokyo properties
See all rankings
Room size
100 sqm.
Service score
9.2/10
Cleanliness score
9.2/10
Room comfort score
8.8/10
Bigger than
99
%
of Tokyo properties
Better than
98
%
of Tokyo properties
Better than
98
%
of Tokyo properties
Better than
98
%
of Tokyo properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.9
Excellent
119 reviews
Cleanliness
9.3
Facilities
9.1
Location
8.9
Read all reviews >
What travelers say they love:
Great service, the staffs were very helpful and always smili...
Ka from Hong Kong
Group
More about The Ritz-Carlton, Tokyo

More about The Ritz-Carlton, Tokyo

Situated on the first nine floors of the 53-story Midtown Tower, The Ritz-Carlton, Tokyo offers spectacular views of Tokyo’s city center. Located in the bustling entertainment and business hub of the Roppongi District, the Ritz Carton Hotel stands among some of the world’s best shopping centers, restaurants, and entertainment venues. Aside from luxury stores and trendy restaurants, the 5-star hotel is also close to ancient temples and ruins. There is a sky-lobby on the 45th floor which offers a magnificent view of Mount Fuji, the Imperial Palace, and the Roppongi Hills. There are several on-site dining and drinking establishments in the property, offering a variety of cuisines for every preference. Guests can get pampered and rejuvenated at the Tokyo Spa & Fitness, boasting an indoor pool, dry sauna, and up to nine spa treatment rooms. This hotel is a perfect choice for travelers who want to experience Tokyo with luxury.

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Most talked about facilities

Housekeeping
2 mentions
Food & Dining
1 mention

What they offer

9.2
Exceptional
Staff 

"The staff were nice and they spoke your language."

Bonnie

|

January 9, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of The Ritz-Carlton, Tokyo from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities9.1
Location8.9
Room comfort and quality8.8
Service9.2
Value for money8.1
High score for Tokyo
Rating
9+ Exceptional (47)
8-9 Excellent (15)
7-8 Very Good (10)
6-7 Good (1)
<6 Below Expectation (6)
Time of the year
Mar - May (13)
Jun - Aug (18)
Sep - Nov (17)
Dec - Feb (31)
Don't miss out!Popular destination! Properties in Tokyo are being booked every minute!
All guests (119)
All languages

Show reviews that mention 

Showing 79 verified guest comments
1234
8.8
Excellent
Donnie from United Kingdom
Business traveler
Deluxe Guest room, 1 King
Stayed 5 nights in February 2017

Beyond first class”

I have resided here now on several occasions, and for very good reason :- Previously Peninsula, Shangri-La, Four Seasons, all fine establishments, the manner in which the Ritz-Carlton goes way above and beyond in order to personalize and pamper the experience is mind blowing. The staff from those who service the room to the management are committed with an intensity which leaves other hotels on a similar level far behind. This, from a considered and lengthy experience of all hotels quoted.

Reviewed February 28, 2017
10.0
Exceptional
melissa from Indonesia
Family with young children
Stayed 7 nights in September 2009

Hotel with the best service ever”

the friendliness,politeness of the staffs, the location which is next to shopping mall and train station, the cleanliness, the quality of all the amenities, and many others.
nothing

This is the best hotel i ever stay in means of the services that offered by the staffs. Since this is my first visit to Japan, Tokyo, I was quite unsure that I would did allright as people told be that Japan could be difficult as mostly japanese aren't speaking in english and taxi are so expensive that you have to travel mostly by train or subways which directions and istructions are all in japanese. since the first time i step my foot in the hotel, all the staff are so welcoming and thoughful and caring. They seemed to understand that we would need all the help we could possible get and they keep on offering help all the time. And they all so polite and nice. They will make sure and keep ion checking if we are comfortable all the time.For example, as we brought our 3years old twin girls with us, we planned on going to disneyland, then we asked the consierge to give us direction on how to get there, what they did is that they provide us with a printed map and step by step instruction typed nicely on a piece of paper on how to get there, which line of train should we hopped into,where shuld we get of for the next train and how long the walk and whichway to go. Amazingly they do this everytime you asked them direction to go somewhere. Theycan even buy you advance ticket to dysney by charging little extra if you afraid of the ticket to be sold out. They do your postal for you so no need to go to the post office on your own, they called the money changer if you want to exchange money to make sure that they have enough for you to exchange. And so many little things that, enat they offer that make our holiday a pleasent,enjoyable and a delighful one.Mostly the staffs are all speak a fluent english that hardly found in tokyo

Reviewed September 29, 2009
10.0
Exceptional
Robert from United States
Business traveler
1 Bedroom Executive Suite, 1 King, Corner room
Stayed 2 nights in November 2017

Love the neighborhood ”

Little park across street, all the restaurants and nightlife and ritz Carlton service and amenities —

Reviewed October 06, 2018
10.0
Exceptional
Sheila from Hong Kong
Solo traveler
Deluxe Guest room, 1 King
Stayed 2 nights in April 2014

fantastic will definitely come back”

friendly staff

it was great experience. I always stay in Peninsula in Ginza. That's a very good choice too, btw. This is my first time in Ritz in Roppongi. The room was big and clean, The staff are very attentive. I can't think of anything negative. I will come back in July :P

Reviewed May 02, 2014
9.0
Exceptional
Jiamin from China
Couple
Deluxe Guest room, 1 King
Stayed 1 night in July 2013

Nice Hotel and Nice service”

Good location, nice staff, nice city view

The service is excellent, and staff is quite friendly and helpful. The room is quite large compared with other hotels in Tokyo. I like the location of the hotel. It's easy to go to any other places of Tokyo. And the night life of this area is amazing.

Reviewed July 09, 2013
9.6
Exceptional
Karim from Japan
Business traveler
Guest room, 1 King, Skyline view
Stayed 2 nights in December 2016

Excellent stay”

Favourite Ritz Carlton property.

Reviewed December 08, 2016
10.0
Exceptional
Wan from Hong Kong
Family with teens
Deluxe Guest room, 1 King
Stayed 4 nights in December 2016

Good service and location. Ambitious and helpful staff.”

Good location, elegant and wonderful environment . The staff are really nice , friendly and helpful. Unforgettable experience in Tokyo

Reviewed January 05, 2017
9.7
Exceptional
Kuan-Lun from Taiwan
Family with teens
Stayed 2 nights in June 2013

Excellent serive, great location, worth the money”

1. employee service, 2. room quality, 3. hotel location

It's a very pleasant experience to stay at this hotel, I get impressed by their clerks from entrance, lobby, swimming pool, and room service. They make you feel the true hospitality and make your stay a really enjoyable one. The room quality, city night view, and room cleaness are no doubt the top you can find. But it's really their serive making it exceptional.

Reviewed June 19, 2013
9.2
Exceptional
Bonnie from Australia
Family with teens
Deluxe Guest room, 1 King
Stayed 3 nights in December 2017

Exceptional”

Everything is perfect. The location is really good and convenient. Subway just downstairs and a whole shopping mall just underneath the hotel which is so amazing. The staff were nice and they spoke your language. You can see staff from different nationalities in the hotel and greet you everywhere.

Reviewed January 09, 2018
9.6
Exceptional
Susilo from Indonesia
Family with teens
Deluxe Guest room, 2 Double, Skyline view
Stayed 3 nights in January 2018

Exceptional”

Location is fantastic. Hotel room is big. Very clean and the service is the best. Very friendly and helpful staffs. Staff will put extra effort to help in your every needs

Reviewed January 12, 2018
10.0
Exceptional
chion from Japan
Solo traveler
Deluxe Guest room, 1 King
Stayed 1 night in December 2014

AMAZING VIEWS”

AMAZING VIEWS, Delicious food, 24hour gym

my favourite hotel in tokyo

Reviewed February 02, 2015
8.3
Excellent
Chong from Singapore
Couple
Stayed 2 nights in October 2015

Good hotel at Roppongi station”

Location , staff can speak English , comfy bed

Everything is good except the room rate is way too expensive , I can get a club floor with other five star hotel

Reviewed October 20, 2015
9.3
Exceptional
Mandy from China
Family with young children
Deluxe Guest room, 1 King
Stayed 3 nights in February 2014

enjoyable stay”

good location, spacy room and convinient transportation

The staffs are very friendly, and have direct access to the subway. Part of any office building, and therefore lots of reastaurant choices.

Reviewed February 10, 2014
9.3
Exceptional
Geoffrey from United Kingdom
Business traveler
Stayed 3 nights in May 2013

A stylish hotel with fabulous views”

Great bars and restaurants, beautiful rooms and excellent service

I love staying at this hotel but am happier when someone else is paying

Reviewed July 29, 2013
9.3
Exceptional
Robert from United States
Business traveler
Guest room, 1 King, Skyline view
Stayed 1 night in November 2014

Location can't be beat”

Location, beds and staff

Hard to beat this nightlife location, you can walk to restaurant and bars and clubs, beds are great and staff is terrific

Reviewed November 24, 2014
10.0
Exceptional
Alexander from Switzerland
Couple
1 Bedroom Executive Suite, 1 King, Corner room
Stayed 1 night in January 2016

The best so far”

Perfect perfect perfect

Everything about this hotel is truly amazing.

Reviewed February 01, 2016
9.3
Exceptional
amher from Australia
Couple
Deluxe Guest room, 1 King
Stayed 5 nights in March 2015

amazing views ”

service quality refinement class

Fabulous .from the check in to the check staff are brilliant .

Reviewed March 24, 2015
10.0
Exceptional
Robert from United States
Solo traveler
Guest room, 1 King, Skyline view
Stayed 1 night in May 2016

Nightlife nearby”

A great bar, and walk to all the restaurants and nightclubs, noodle

Reviewed September 23, 2016
8.7
Excellent
Taryn from Hong Kong
Business traveler
Deluxe Guest room, 1 King
Stayed 5 nights in January 2014

Great location”

Great location, great restaurants, easy access to public transport

Very centrally located, with lots of local restaurants nearby. Easy access to public transport and within walking distance to roppongi hills.

Reviewed March 17, 2014
10.0
Exceptional
pimparuda from Thailand
Group
Deluxe Guest room, 1 King
Stayed 4 nights in July 2015

Very good hotel”

Good location good service

Good experience big room good location and service

Reviewed July 18, 2015
1234
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The Ritz-Carlton, Tokyo
|Excellent 8.9
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Experiences on Agoda. Because your room is just the beginning.

  • Excellent location
  • Tokyo Tower
  • Roppongi Subway Station is within 0.39 km
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