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The Ritz-Carlton, Vienna
The Ritz-Carlton, Vienna
The Ritz-Carlton, Vienna
The Ritz-Carlton, Vienna
The Ritz-Carlton, Vienna
The Ritz-Carlton, Vienna
The Ritz-Carlton, Vienna

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9.3

Exceptional

27 reviews

27 reviews

See map

9.5

Exceptional

Location rating score

Exceptional location - 10 meters from city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Talk Books and Coffee

90 m

Royal Orchester Wien

100 m

Kursalon Wien

100 m

Beethoven Statue

100 m

Kasino Am Schwarzenbergplatz

110 m

Popular landmarks
Wiener Staatsoper

530 m

St. Stephen's Cathedral

690 m

Historic Center of Vienna

830 m

The Hofburg

960 m

Kunsthistorisches Museum Vienna

1.1 km

Closest landmarks
Hertz

190 m

Palais Corso Garage

200 m

Internationale Apotheke

210 m

Denkmal Fürst zu Schwarzenberg

210 m

GEA - Waldviertler Werkstaetten

220 m

The Ritz-Carlton, Vienna

Schubertring 5-7, Innere Stadt, Vienna, Austria, 1010 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Innere Stadt part of Vienna, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Schonbrunn Palace. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Vienna

Top Value

Check-in [24-hour]

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Spa

Pets allowed

Shuttle service

Your dates are popular among travelersUsers are booking a place in Vienna every 11 minutes on Agoda.com
Value for money9.0
Location rating9.5
Nearest airportVienna International Airport (VIE) - Austria
Distance to airport17.9 km

Rooms available at The Ritz-Carlton, Vienna

Presidential Suite, Club lounge access, 1 King, City view
...
  • Room size: 190 m²/2045 ft²
  • City view
  • 1 king bed
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Executive Suite, 1 Bedroom Executive Suite, 1 King
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
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Club Suite, Club lounge access, 1 Bedroom Suite, 1 King
...
  • Room size: 83 m²/893 ft²
  • City view
  • 1 king bed
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Club Room, Club lounge access, Guest room, 1 King
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
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Deluxe Room, Guest room, 1 King, Courtyard view
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed or 2 double beds
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The Ritz-Carlton Suite, Club lounge access, City view
...
  • Outdoor view
  • Balcony/terrace
  • 2 king beds
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Premium Room, Larger Guest room, 1 King, City view
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
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2-Bedroom Corner Suite, Club lounge access, 2 Bedroom Suite
...
  • Outdoor view
  • Balcony/terrace
  • 2 king beds
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Junior Suite, Suite, 1 King, City view
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest room, 1 King, Balcony
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Ritz-Carlton, Vienna?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Ritz-Carlton, Vienna?

The Ritz-Carlton, Vienna is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 65 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Ritz-Carlton, Vienna also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Ritz-Carlton, Vienna has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 50 EUR per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Vienna with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Ritz-Carlton, Vienna?

Start your mornings right, with the à la carte and continental breakfast options offered at The Ritz-Carlton, Vienna.

What are my dining options at The Ritz-Carlton, Vienna?

The Ritz-Carlton, Vienna features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at The Ritz-Carlton, Vienna?

Your special occasion or event can be hosted at one of the The Ritz-Carlton, Vienna's versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Ritz-Carlton, Vienna. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at The Ritz-Carlton, Vienna?

On-site venues and convenient event services make The Ritz-Carlton, Vienna an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 250 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Ritz-Carlton, Vienna?

The Ritz-Carlton, Vienna does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Ritz-Carlton, Vienna?

Stadtpark - City Park Underground Station is the closest train, metro, or bus station, about 250 m away from The Ritz-Carlton, Vienna.

What restaurants are nearby The Ritz-Carlton, Vienna?

Restaurants including Pastamara, Atmosphere Rooftop Bar and Melounge are popular in The Ritz-Carlton, Vienna’s neighborhood which is known as Innere Stadt.

What popular shopping places are close to The Ritz-Carlton, Vienna?

Located in the Innere Stadt area, The Ritz-Carlton, Vienna is close to great shopping choices like Talk Books and Coffee, Backhausen and GEA - Waldviertler Werkstaetten.

What are popular attractions near The Ritz-Carlton, Vienna?

Guests at The Ritz-Carlton, Vienna can easily visit St. Stephen's Cathedral, Historic Center of Vienna and The Hofburg located in the Innere Stadt area.

What popular natural sightseeing spots are close to The Ritz-Carlton, Vienna?

The Ritz-Carlton, Vienna is located in the Innere Stadt area, which is famous for natural sightseeing destinations such as Burggarten Park and Rathauspark.

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Explore the neighborhood

What people love about The Ritz-Carlton, Vienna

  • 10

    Exceptional
    Staff 

    "I really liked the friendly and professional staff at the hotel ."

    Shatha

    |

    May 15, 2022

  • 10

    Exceptional
    Staff 

    "What made it more memorable and happy experience is the staff ,, and definitely will come back for that"

    Shatha

    |

    May 15, 2022

  • 9.6

    Exceptional

    "Amazing hotel."

    Fatima

    |

    August 23, 2019

Overall rating:

9.3

Exceptional
27 reviews
Cleanliness
9.7
Facilities
9.5
Location
9.5
Read all reviews >
More about The Ritz-Carlton, Vienna

More about The Ritz-Carlton, Vienna

The Ritz-Carlton, Vienna

Enjoy both relaxation and cultural exploration offered by Vienna at The Ritz-Carlton, Vienna. The true local flavors and culture of Vienna are yours with a stay at The Ritz-Carlton, Vienna, located just 5.1 km from the famous Schonbrunn Palace.
The Ritz-Carlton, Vienna provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Vienna can be assisted with taxi, car hire and shuttle services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Ritz-Carlton, Vienna.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at The Ritz-Carlton, Vienna offer more than one layout option, including rooms that have separate living room and balcony or terrace. Some rooms have cable TV to keep guests entertained.
You may be assured to know that a refrigerator, a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at The Ritz-Carlton, Vienna, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. The Ritz-Carlton, Vienna is ready to serve your most specific needs. A selection of food types including kosher and halal options is available for guests with dietary restrictions. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at The Ritz-Carlton, Vienna. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. The many offerings at The Ritz-Carlton, Vienna ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside The Ritz-Carlton, Vienna and explore Vienna during your stay. Learn about the city's art history with a day at The Hofburg located 960 m away, where you can see collections by famous artists.

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Amenities and facilities
Exceptional
Facilities

9.5

Languages spoken

  • English
  • Arabic
  • Bulgarian
  • Chinese [Mandarin]
  • Dutch
  • French
  • German
  • Hungarian
  • Italian
  • Russian
  • Spanish
  • Ukrainian

Outdoor

  • Bicycles

Accessibility

  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Access some room by interior corridor
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Room windows that open
  • Secondary locks on all room windows
  • Self-closing doors on some guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • View ports in all guest room and suites doors
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Hiking
  • Horseback riding
  • Massage
  • Pool facilities
  • Private bath
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Kids safety features
  • Playground

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop safe box
  • Linens
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site

Dstrikt Steakhouse

  • Cuisine: International, Austrian
  • Menu: Buffet, A-la-carte

Pastamara

  • Cuisine: Italian
  • Menu: Buffet, A-la-carte
Location
Schubertring 5-7, Innere Stadt, Vienna, Austria, 1010
Exceptional
Location

9.5

Airports

  • Vienna International Airport (VIE) - Austria
    17.9 km 27 min drive
  • M. R. Štefánik Airport (BTS) - Slovakia
    61.2 km

Public transportation

  • Stadtpark - City Park Underground Station
    260 m
  • Karlsplatz Underground Station
    570 m 7 min drive

Hospital or clinic

  • Internationale Apotheke
    210 m

Shopping

  • Vienna Naschmarkt
    1.5 km

Convenience store

  • Denn's Biomarkt Store
    1.0 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Wiener Staatsoper
    530 m
  • St. Stephen's Cathedral
    690 m
  • Historic Center of Vienna
    830 m
  • The Hofburg
    960 m
  • Kunsthistorisches Museum Vienna
    1.1 km
  • Belvedere Museum
    1.3 km
  • Prater
    2.3 km
  • Schonbrunn Palace
    5.1 km
  • Tiergarten Schoenbrunn - Zoo Vienna
    5.9 km
  • Schonbrunner Gardens
    6.0 km

Nearby landmarks

  • Talk Books and Coffee
    90 m
  • Royal Orchester Wien
    100 m
  • Kursalon Wien
    100 m
  • Beethoven Statue
    100 m
  • Kasino Am Schwarzenbergplatz
    110 m
  • Strauss Monument
    140 m
  • Backhausen
    170 m
  • Soviet War Memorial
    170 m
  • Hertz
    190 m
  • Palais Corso Garage
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee65 EUR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors7
  • Number of restaurants2
  • Number of rooms 201
  • Year property opened2012

Parking

  • Daily parking fee50 EUR

Reviews of The Ritz-Carlton, Vienna from real guests

Provided by verified guests of Agoda
9.3
/
10
Exceptional
Cleanliness9.7
Facilities9.5
Location9.5
Service9.3
Value for money9.0
High score for Vienna
Rating
9+ Exceptional (5)
8-9 Excellent (1)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (4)
Jun - Aug (2)
Sep - Nov (0)
Dec - Feb (1)
All guests (27)
All languages
Showing 7 verified guest comments
10.0
Exceptional
Mei from Malaysia
Solo traveler
Stayed 5 nights in December 2016

I'll be back again! ”

Good service, nice cozy room with great location. Love the bell boy! Definitely coming back again!

Reviewed December 12, 2016

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9.2
Exceptional
akasyah from Indonesia
Business traveler
Deluxe Room, Guest room, 1 King, Courtyard view
Stayed 5 nights in May 2017

very good hotel”

a very nice hotel i even met KISS there...

Reviewed May 26, 2017

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9.6
Exceptional
Fatima from Qatar
Family with teens
Deluxe Room, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in August 2019

Exceptional”

Amazing hotel.

Reviewed August 23, 2019

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7.6
Very good
Margaret from Indonesia
Family with teens
Deluxe Room, Guest room, 1 King, Courtyard view
Stayed 1 night in April 2018

Very good”

Concierge wasn’t as professional as I thought it’d be

Reviewed April 22, 2018

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10.0
Exceptional
Shatha from Saudi Arabia
Family with teens
Deluxe Room, Guest room, 1 King, Courtyard view
Stayed 3 nights in May 2022

Amazing staff and services”

I really liked the friendly and professional staff at the hotel .. as always ritz will always nail it in its beauty and luxurious hotels.. Vienna Ritz is amazing.. what made it more memorable and happy experience is the staff ,, and definitely will come back for that

Reviewed May 15, 2022

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8.4
Excellent
Kurt from Italy
Family with teens
Premium Room, Larger Guest room, 1 King, City view
Stayed 1 night in May 2022

Schnupperaufenthalt”

Wir hatten uns mehr erwartet , zuvor waren wir in anderen 5* Hotels und hatten dadurch den direkten Vergleich, gefallen hat uns der indoorpool, die moderne Bar und das hochwertig ausgestattenen Zimmer, check in & Gepäckservice weniger gut. Das Frühstück wurde am Tisch serviert, was für 4 Personen sehr viel Zeit in Anspruch nimmt und es ist einfach lästig immer wieder um ein Stück Brot, Butter etc. zu fragen und wenn viele Gäste sind dauert es einfach zu lange.

Reviewed May 03, 2022

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10.0
Exceptional
Yusuke from Ireland
Couple
Deluxe Room, Guest room, 1 King, Courtyard view
Stayed 1 night in July 2019

夏休みの旅行”

部屋の広さと立地の良さが最高でした。

Reviewed July 16, 2019

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