The Ritz London
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The Ritz London

150 Piccadilly, Mayfair, London, United Kingdom, W1J 9BR
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Superior King Room or Twin Room The Ritz London
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     The Ritz London

    The Ritz London Reviews

    9.2
    Exceptional
    /10
    (100 reviews)See what guests said
    9.6
    Exceptional

    "Afternoon tea was superb experience!"

    Rita

    -

    July 31, 2017

    9.6
    Exceptional cleanliness
    Recommended by 84% of guests

    Things you’ll love about The Ritz London

    Things you'll love

    • 80 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.9
    See map
    Exceptional location - Inside city center
    Nearby
    Popular
  • Sharps Pixley80 m
  • Green Park Tube Station80 m
  • Piccadilly Road90 m
  • Davidoff of London110 m
  • DR Harris130 m
  • Turnbull & Asser140 m
  • Agnew's150 m
  • Angela Hale150 m
  • Justerini & Brooks160 m
  • Fleming Collection160 m
  • Value for money8.2
    Distance to city center0 km
    Location rating9.9
    Nearest airportLondon City Airport (LCY)
    Distance to airport13.2 km

    Rooms available at The Ritz London

    9.4
    Exceptional
    Room comfort & quality
    Deluxe One Bedroom Suite
    Deluxe One Bedroom Suite
    ...
    • Room size: 120 m²/1292 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 46 m²/495 ft²
    • Non-smoking
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Executive King or Twin Room
    Executive King or Twin Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 72 m²/775 ft²
    Enter dates to see prices
    Superior King Room or Twin Room
    Superior King Room or Twin Room
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe King Or Twin Room
    Deluxe King Or Twin Room
    ...
    • Room size: 36 m²/388 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Double Superior King Bed
    Double Superior King Bed
    ...
    • Room size: 24 m²/258 ft²
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    Superior Queen
    Superior Queen
    ...
    • Non-smoking
    • Separate shower/bathtub
    Enter dates to see prices
    Deluxe Double
    Deluxe Double
    ...
    • Non-smoking
    • Separate shower/bathtub
    Enter dates to see prices
    executive suite king/twin
    executive suite king/twin
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Have a question for The Ritz London?

    What people love about The Ritz London

    • 10.0
      Exceptional

      "Excellent shoes shine service."

      Colin

      |

      April 30, 2017

    • 6.4
      Good

      "Beautiful rooms."

      Chan T.

      |

      August 19, 2018

    • 9.6
      Exceptional

      "Luxury hotel close to shopping area such as jermy st and bond st. Amazing interior design."

      Max

      |

      January 20, 2018

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    More about The Ritz London

    More about The Ritz London

    6.4
    Good

    "Nice reception staff, helpful and patient."

    Chan T.

    |

    August 19, 2018

    An overview

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    What they offer

    9.6
    Exceptional

    "Excellent service"

    Rohini

    |

    December 31, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    British cuisine
    British cuisine
    Tea at the Ritz
    20 m British, Central European, European
    Palm Court
    30 m British
    The Ritz Club
    30 m British, Chinese, Lebanese
    American cuisine
    American cuisine
    American Bar
    170 m American, Bar, British
    Avenue Restaurant & Bar
    260 m American, British, European
    Burger & Lobster - Mayfair
    290 m American, British, Seafood
    European cuisine
    European cuisine
    Aura Kitchen and Bar
    90 m European
    Le Caprice
    100 m European, French, Gluten Free
    Seven Park Place
    140 m European, French, Gluten Free

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of The Ritz London from real guests

    Agoda Reviews (100)
    9.2
    /
    10
    Exceptional
    Cleanliness9.6
    Facilities9.0
    Location9.9
    Room comfort and quality9.4
    Service9.4
    Value for money8.2
    Provided by verified guests of Agoda
    All languages
    All guests (100)
    All room types
    Showing 66 verified guest comments
    1234
    10.0
    Exceptional
    Roger from Australia
    Couple
    Superior King Room or Twin Room
    Stayed 2 nights in April 2018

    Exceptional”

    After our first experience of The Ritz, there was no option but to enjoy another celebration there this year. We knew we would not be disappointed and all things being equal, we will be back soon, but preferably for much longer! Luis remembered us as we remembered him, Orla and Anu are very good advertisements for Ritz service and made us feel very welcome - and Francesco, Phillipe(sp?) and a wonderful pianist made the dinner dance very special. That The Ritz reception team does check passports was evidenced by a very sweet little birthday cake(complete with candle) placed in our room whilst we were out the following morning. The history, ambience, quality of service and sense of general well being generated by THE Ritz itself, really needs to be absorbed and appreciated, at a careful and measured pace, as in 'Stop and smell the roses', which so many either do not understand, or forget to do now. All the more reason why we need The Ritz.....so Thank You and Well Done!!

    Reviewed May 04, 2018
    9.6
    Exceptional
    Rohini from United Kingdom
    Couple
    Superior King Room or Twin Room
    Stayed 2 nights in December 2018

    Exceptional”

    Excellent service

    Reviewed December 31, 2018
    10.0
    Exceptional
    Colin from Taiwan
    Solo traveler
    Executive King or Twin Room
    Stayed 1 night in April 2017

    Wonderful service. Just watch out when taking a shower. ”

    Very professional in many service ways. When I told them I had a cold and they sent me a big tray of ginger tea with lemon, ginger, ginger bread without charge. Excellent shoes shine service. One dangerous thing is the slide glass in bathtub. I assumed it's fixed. But when I took a shower standing on the bathtubs, I almost fell down to the floor. Very very fortunate I did hold up something, otherwise; it wouldn't be good to break your arm after staying with Ritz London. I think you need a warning or note on the glass. Other than that, everything was perfect.

    Reviewed April 30, 2017
    10.0
    Exceptional
    Paul from Australia
    Couple
    Deluxe One Bedroom Suite
    Stayed 2 nights in October 2016

    The Ritz”

    We have been privileged to have stayed at some amazing hotels over the years,but this The Ritz by far out shines them all The position ambience staff and service was just amazing,we at no stage felt out of place oh did I mention the staff It is a little expensive but you get what you pay for and again it was a great experience and we will stay again

    Reviewed October 15, 2016
    9.7
    Exceptional
    Julia from Malaysia
    Couple
    Superior King Room or Twin Room
    Stayed 1 night in November 2014

    English Decadence, an amazing experience!”

    Our breakfast at the restaurant were superb. The service throughout every area of the Ritz were excellent. Beautifully decorated Christmas trees! A feeling of magic in the air!

    This was a special trip for my husband and I as we did the theatre, dinner and decided to spoil ourselves by booking into the Ritz! It is also a trip without the kids. My only unfortunate incident was we were given a room next to the service stairs. Hence I was woken up by staff running up and down the stairs and slamming the door as they go about their duties. Therefore, I woke up the next day feeling exhausted from the disturbed sleep. When I mentioned this to concierge, and I was also enquiring about coffee in the room, he immediately apologise and sent up a complimentary tray of beautifully laid out coffee for two. We were impressed with this service and the night manager also rang to apologise and offered to extend our check out by 2 hours later so I could have more rest. This is what I called 'good service' ! We definitely will stay there again. Thank you Ritz!

    Reviewed November 30, 2014
    9.3
    Exceptional
    Hok from Hong Kong
    Couple
    Superior King Room or Twin Room
    Stayed 3 nights in March 2014

    Nice stay experience with the Ritz”

    Decorations, Atmosphere, Staff

    We stayed 3 nights and it was a very nice experience. The hotel staff are attentive to details. The room are so nicely decorated. The location is so centrally located, just few steps away from Green park, which is convenient to connect to most tourist spots via Tube. Only complaint is the utlities in the room is a bit old, for example the bath tub is having a crack and a light bulb was on and off from time to time.

    Reviewed April 09, 2014
    9.7
    Exceptional
    SHINYA from Japan
    Couple
    Superior King Room or Twin Room
    Stayed 1 night in August 2013

    One of the best I have ever experienced.”

    Hotel staffs, the way they speak, and their service.

    I'm Japanese, and I thought service in Japan was the best in the world. But I learned we are not always the best. The way the hotel staffs speak was very polite and accurate. They answered my question with more information I had expected. Food and my room were great, too. But my room had a very poor view from the window, and I couldn't find tooth brush and other amenities. That was a bit surprise.

    Reviewed August 26, 2013
    9.0
    Exceptional
    Yasushi from Japan
    Couple
    Superior King Room or Twin Room
    Stayed 1 night in April 2013

    HIstorical and gorgeous”

    Staffs hospitality and quiet and historical atmosphere.

    We stayed last one night at The Ritz. We enjoyed very much for historical atmosphere of the hotel which mached with historical city London. It was surprised that staff remembers my name though it was short stay and Japanese unfamiliar name. This gives me very at home impression. Room was also very nice and gives us good sleep. But affordable to stay only by AGODA price.

    Reviewed May 06, 2013
    6.4
    Good
    Chan from Macau
    Group
    Superior King Room or Twin Room
    Stayed 2 nights in August 2018

    Nice rooms, good service ”

    Nice reception staff, helpful and patient. Beautiful rooms. Provided skyTV that you can watch movies channel. No kettle in the rooms but can ask one from the housekeeping. Expensive room service. One bad housekeeping maid, late cleaning and we found the maid was watching TV in our room when we return and with bad manner.

    Reviewed August 19, 2018
    9.6
    Exceptional
    Max from Philippines
    Couple
    Superior King Room or Twin Room
    Stayed 1 night in December 2017

    5 Star hotel”

    Luxury hotel close to shopping area such as jermy st and bond st. Amazing interior design.

    Reviewed January 20, 2018
    10.0
    Exceptional
    pusit from Thailand
    Business traveler
    Junior Suite
    Stayed 1 night in April 2017

    Good ”

    Good

    Reviewed June 30, 2017
    10.0
    Exceptional
    pusit from Thailand
    Business traveler
    Junior Suite
    Stayed 2 nights in April 2017

    Good”

    Hotel a bit old but look gorgeous. Near green park & burger lobster. I love this place

    Reviewed June 30, 2017
    8.8
    Excellent
    Soohyang from South Korea
    Business traveler
    Superior King Room or Twin Room
    Stayed 2 nights in June 2017

    The most glamorous hotel ”

    Right place to stay when in London. Great Location.

    Reviewed June 29, 2017
    8.3
    Excellent
    Robert from Indonesia
    Family with teens
    Deluxe King Or Twin Room
    Stayed 2 nights in July 2013

    one of the most luxury hotel in London”

    excellent service, luxury everything, great restaurants

    it is a truly luxury hotel seeing that everyone there dresses properly. staffs were friendly. it's quite pricey but it worth the experience if you have the budget.

    Reviewed July 29, 2013
    8.0
    Excellent
    Can from China
    Group
    Superior King Room or Twin Room
    Stayed 1 night in August 2018

    Good for those who are into tradition and antique.”

    A bit too old for a high-end luxury hotel. Should be more modernised. Full of history and tradition. Good for those who are into antiques. Gym is too small.

    Reviewed August 10, 2018
    7.3
    Very good
    Sadie from United Kingdom
    Couple
    Superior King Room or Twin Room
    Stayed 1 night in February 2015

    Hmmm”

    breakfast and maintenance/door staff

    Its okay, but for the price, you can get better. Staff repeatedly got our name wrong, which is very poor, our room was so gloomy with little natural light. There was a maintenance issue, which was eventually sorted, but not until we had rang down twice. We were glad to leave.

    Reviewed February 11, 2015
    6.3
    Good
    Lin from China
    Couple
    Executive King or Twin Room
    Stayed 1 night in January 2015

    Meh, Not as posh inside the rooms”

    Lobby, dining areas, location

    First off, Ritz hotel wrote my name down as Mr instead of Miss. They kept addressing my boyfriend as Mr. Zhao assuming he is the one paying and ignored me, even though it was stated when I booked the hotel that I was MISS. The room inside wasn't luxuriously decorated as was in the pictures. Everything is extremely old, the two sinks makes a loud screeching sound when the tap is turned on and also we could hear the next doors pipes running through the walls. The bathroom door was also jammed and needed a good push to actually close. Disappointed as the Ritz in other countries I have stayed at had much better rooms for the price.

    Reviewed January 21, 2015
    9.6
    Exceptional
    Rita from United States
    Solo traveler
    Superior King Room or Twin Room
    Stayed 1 night in July 2017

    Exceptional”

    Afternoon tea was superb experience!

    Reviewed July 31, 2017
    10.0
    Exceptional
    christopher from United Kingdom
    Couple
    Executive King or Twin Room
    Stayed 2 nights in April 2017

    Perfect”

    Very classic and beautiful

    Reviewed May 03, 2017
    10.0
    Exceptional
    susan from Australia
    Family with young children
    Superior King Room or Twin Room
    Stayed 4 nights in April 2017

    Fabulously OTT - opulence and tradition. The staff are amazing and the location peerless ”

    Worth every cent - I will be back

    Reviewed April 19, 2017
    1234
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    • Exceptional location
    • St. James's Park
    • Green Park Tube Station is within 0.08 km