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The Riverside Hotel Hengchun
The Riverside Hotel Hengchun
The Riverside Hotel Hengchun
The Riverside Hotel Hengchun
The Riverside Hotel Hengchun
The Riverside Hotel Hengchun
The Riverside Hotel Hengchun

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8.3

Excellent

4,383 reviews

4,383 reviews

Housekeeping37
Breakfast18
Car Park4
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Hengchun Old Town 530 m
Kenting National Park 6.5 km
Chuhuo Special Scenic Area 6.6 km
National Museum of Marine Biology & Aquarium 7.2 km
White Sand Bay 7.3 km
Kenting Night Market 7.8 km
Maobitou Park 8.4 km
Longpan Park 13.2 km
Eluanbi 15.3 km
Southern Point 16.1 km
Nearby landmarks
Hengchun Tourism Hospital 210 m
Feng Chui Sha 220 m
Nan Men General Hospital 410 m
Moon 16 Bar 410 m
Hengchun Old Town 530 m
Hengchun Bus Station 590 m
Kenting Ranch 610 m
Paradise of Deer 650 m
Hengchun Christian Hospital 690 m
Hengchun Night Market 740 m

The Riverside Hotel Hengchun

No. 123 Hengnan Road, Hengchun Township, Kenting, Taiwan, 94641 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Hengchun Township, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Museum of Marine Biology & Aquarium. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

580 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Inside city center

530 meters to Hengchun Old Town

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations."

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Breakfast [free]

This property is in high demand!

7 travelers have booked today.

Value for money8.5
Location rating8.5
Nearest airportHengchun Airport (HCN)
Distance to airport4.9 km

Rooms available at The Riverside Hotel Hengchun

Excellent
Room comfort & quality

8.1

Double
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Quadruple Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Standard Twin
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 single beds
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Family (5 persons)
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 queen beds and 1 single b...
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Quad
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 double beds
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Deluxe Quad
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Triple Room - Possible Noise from Air Handling Unit Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed and 1 single b...
Enter dates to see prices
Family Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds and 1 double ...
Enter dates to see prices
Quadruple Room - Possible Noise from Air Handling Unit Room
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 2 double beds
Enter dates to see prices
Triple Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed and 1 single b...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Riverside Hotel Hengchun?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Riverside Hotel Hengchun?

A stay at The Riverside Hotel Hengchun also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Riverside Hotel Hengchun has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Kenting with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Riverside Hotel Hengchun?

Start your mornings right, with the continental and buffet breakfast options offered at The Riverside Hotel Hengchun. A selection of food types including western and full american breakfast options is available for guests.

What are my dining options at The Riverside Hotel Hengchun?

The Riverside Hotel Hengchun features an on-site restaurant for your dining convenience. Breakfast is served here. You can pick and choose from a wide array of cuisines including Chinese and western. Dishes are served in buffet during opening hours. Light meal like coffee or tea and salad are served using only quality ingredients.

What is the smoking policy at The Riverside Hotel Hengchun?

The Riverside Hotel Hengchun does not permit smoking in any of its rooms or indoor areas.

What is the closest airport to The Riverside Hotel Hengchun?

The closest airport is Hengchun Airport, 4.8 km away from The Riverside Hotel Hengchun.

What is the closest train, metro, or bus station to The Riverside Hotel Hengchun?

Hengchun Bus Station is the closest train, metro, or bus station, about 580 m away from The Riverside Hotel Hengchun.

What restaurants are nearby The Riverside Hotel Hengchun?

Restaurants including Mu Xiang Steamboat Restaurant, Lao Po de Si Fang Cai Thai Restaurant and Thais Restaurant are popular in The Riverside Hotel Hengchun’s neighborhood which is known as Hengchun Township.

What popular shopping places are close to The Riverside Hotel Hengchun?

Located in the Hengchun Township area, The Riverside Hotel Hengchun is close to great shopping choices like Hengchun Night Market.

What are popular attractions near The Riverside Hotel Hengchun?

Guests at The Riverside Hotel Hengchun can easily visit Hengchun Old Town, Feng Chui Sha and Hengchun North Gate located in the Hengchun Township area.

What popular beaches are close to The Riverside Hotel Hengchun?

Guests at The Riverside Hotel Hengchun can easily visit Wanlitong Beach in the Hengchun Township area.

What popular natural sightseeing spots are close to The Riverside Hotel Hengchun?

The Riverside Hotel Hengchun is located in the Hengchun Township area, which is famous for natural sightseeing destinations such as Paradise of Deer and A-Shin Choco Farm Taiwan.

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Explore the neighborhood

What people love about The Riverside Hotel Hengchun

  • 8.8

    Excellent
    Staff 

    "PROS: Staffs are warm and nice, especially the pregnant mother."

    Sean

    |

    November 17, 2022

  • 9.6

    Exceptional
    Cleanliness

    "It's super clean and the breakfast was good."

    Brittany

    |

    November 16, 2022

  • 9.6

    Exceptional

    "If you're looking for convenience like us, this hotel a winner for me."

    Jing-Jia

    |

    August 4, 2022

Property ranking|Compared to 955 Kenting properties
See all rankings
Cheapest price score
Room comfort score
8.1/10
Value for money score
8.5/10
Cleanliness score
8.6/10
Better than
92
%
of Kenting properties
Better than
86
%
of Kenting properties
Better than
78
%
of Kenting properties
Better than
77
%
of Kenting properties
Overall rating:

8.3

Excellent
4,383 reviews
Cleanliness
8.6
Facilities
7.6
Location
8.5
Read all reviews >
What travelers say they love:
Room was clean, quiet, and the breakfast was good as well.
clark from United States
Couple
More about The Riverside Hotel Hengchun

More about The Riverside Hotel Hengchun

The Riverside Hotel Hengchun

See the best of Kenting with a stay at The Riverside Hotel Hengchun, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Looking for lots of choices? The Riverside Hotel Hengchun spoils you for choices in activities, with its convenient location just 7.1 km from the National Museum of Marine Biology & Aquarium.
Take advantage of a wealth of unrivaled services and amenities at The Riverside Hotel Hengchun. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kenting. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service and luggage storage for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at The Riverside Hotel Hengchun is furnished and equipped with handy amenities. Some rooms at The Riverside Hotel Hengchun are equipped with air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at The Riverside Hotel Hengchun. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guest can choose to have groceries delivered to their room at The Riverside Hotel Hengchun, for exceptional convenience and ease of dining.
The Riverside Hotel Hengchun offers an excellent variety of recreational facilities. Get wet in the best way on sunny days by joining water-world activities like non-motorized water sports and motorized water sports. Water sports are incredibly convenient with watersports equipment rentals provided by The Riverside Hotel Hengchun.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 95% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 90% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 85% of other accommodations in Kenting.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 94% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 90% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 85% of other accommodations in Kenting.

Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Housekeeping

35 mentions

Breakfast

33 mentions

Food & Dining

5 mentions

Internet

4 mentions

Languages spoken

  • English
  • Chinese [Mandarin]

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Breakfast [free]
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bicycle rental [free]
  • Blackout curtains
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Internet access – wireless
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Washing machine
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Vegetarian
Restaurants on site

Restaurant

  • Cuisine: American, Asian, Chinese
  • Menu: A-la-carte
Location
No. 123 Hengnan Road, Hengchun Township, Kenting, Taiwan, 94641
Excellent
Location

8.5

Airports

  • Hengchun Airport (HCN)
    4.9 km 13 min drive
  • Kaohsiung International Airport (KHH)
    76.2 km 1.7 hour drive

Public transportation

  • Hengchun Bus Station
    590 m
  • Kenting Express Bus Nanwan Station
    4.6 km

Hospital or clinic

  • Hengchun Tourism Hospital
    210 m

Shopping

  • Pingtung Tourist Night Market
    8.3 km

Convenience store

  • 7 Eleven
    110 m

Cash withdrawal

  • ATM
    20 m
What's nearby

Popular landmarks

  • Hengchun Old Town
    530 m
  • Kenting National Park
    6.5 km
  • Chuhuo Special Scenic Area
    6.6 km
  • National Museum of Marine Biology & Aquarium
    7.2 km
  • White Sand Bay
    7.3 km
  • Kenting Night Market
    7.8 km
  • Maobitou Park
    8.4 km
  • Longpan Park
    13.2 km
  • Eluanbi
    15.3 km
  • Southern Point
    16.1 km

Nearby landmarks

  • Hengchun Tourism Hospital
    210 m
  • Feng Chui Sha
    220 m
  • Nan Men General Hospital
    410 m
  • Moon 16 Bar
    410 m
  • Hengchun Old Town
    530 m
  • Hengchun Bus Station
    590 m
  • Kenting Ranch
    610 m
  • Paradise of Deer
    650 m
  • Hengchun Christian Hospital
    690 m
  • Hengchun Night Market
    740 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra beds are not available.

    Maximum occupancy is two persons per room, but one extra guest (either child or adult) is allowed when extra fee per night is applied.

    Actual price of surcharges are subject to change based on hotel's policy.
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • Children over 120 centimeters are considered as adults.
  • Parking is limited and is on a first come, first served basis.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

The property

  • Number of restaurants1
  • Number of rooms 59
Property announcements

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Due to coronavirus, property breakfast current will be serve in lunch box set.

Reviews of The Riverside Hotel Hengchun from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.6
Facilities7.6
Location8.5
Room comfort and quality8.1
Service8.5
Value for money8.5
High score for Kenting
Rating
9+ Exceptional (611)
8-9 Excellent (365)
7-8 Very Good (469)
6-7 Good (172)
<6 Below Expectation (175)
Time of the year
Mar - May (388)
Jun - Aug (559)
Sep - Nov (441)
Dec - Feb (404)
All guests (4,359)
All room types
All languages

Show reviews that mention 

Showing 1,792 verified guest comments
12345
10.0
Exceptional
Joy from Taiwan
Family with young children
Standard Twin
Stayed 1 night in July 2019

The location of the hotel is very convenient. The breakfast is good, and it also has coin laundry.”

If you are taking the Kenting express from the HSR station, you can get off the bus one stop after the Hengchun bus transfer station,which is Hengchun local health bureau, it’s only 1 min walk from the stop , but for the ticketing they only sell the ticket to the Hengchun bus transfer station, so it’s better to ask in advance, or to use the easy card to pay the fare. The advantage to use the easy card to pay is you can get 50 percent discount on the fare. The hotel is not big, but it’s quite clean ,convenient, and very quiet in the night time. It’s easy to access to get food, to the sea due to its location. The breakfast is very good with various options. We will definitely book for the next stay.

Reviewed July 17, 2019

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Dear Joy: Thank you for choosing The Riverside Hotel / Jia's inn Hotel and taking your time to highlight your experience with us. First of all, please accept my most heartfelt appreciation for such a detailed observation from your recent stay with us. Your positive comments regarding our hotel and services will be shared with the entire team whom I believe will surely be highly motivated and encouraged. Once again, thank you for sharing your experience. Sincerely, Customer service staff: Roy

Responded July 17, 2019
The Riverside Hotel Hengchun
10.0
Exceptional
Ze from Singapore
Couple
Standard Twin
Stayed 4 nights in December 2019

Excellent in every way!”

This is the perfect place to stay in Hengchun. Extremely value for money. Hotel is very clean and comfortable. WIFI is very strong. The only thing to note is that the hotel is a walk from the main bus terminal (give yourself a 10 mins slow walk and it will be ok) Otherwise, an excellent choice for a stay in Hengchun! Will recommend!

Reviewed December 11, 2019

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Dear Ze: Thank you for choosing The Riverside Hotel / Jia's inn Hotel and taking your time to highlight your experience with us. First of all, please accept my most heartfelt appreciation for such a detailed observation from your recent stay with us. Your positive comments regarding our hotel and services will be shared with the entire team whom I believe will surely be highly motivated and encouraged. Once again, thank you for sharing your experience. Sincerely, Customer service staff: jojo

Responded December 16, 2019
The Riverside Hotel Hengchun
10.0
Exceptional
Clara
Family with young children
Double
Stayed 2 nights in November 2019

Value for money”

R hotel is very new and clean. It's a blessing that it provides washing machine on the first floor, at 30twd to wash and 50twd to dry. The breakfast is quite good for the price. Not walling distance to night market but there are eateries and shops just outside the hotel. Whole family very satisfied with the rooms and services.

Reviewed November 29, 2019

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Dear Clara: Thank you for choosing The Riverside Hotel / Jia's inn Hotel and taking your time to highlight your experience with us. First of all, please accept my most heartfelt appreciation for such a detailed observation from your recent stay with us. Your positive comments regarding our hotel and services will be shared with the entire team whom I believe will surely be highly motivated and encouraged. Once again, thank you for sharing your experience. Sincerely, Customer service staff: jojo

Responded December 16, 2019
The Riverside Hotel Hengchun
10.0
Exceptional
Angeline from Singapore
Couple
Standard Twin
Stayed 2 nights in April 2019

Nice and Clean Hotel”

Great breakfast. The room is quite small but clean and its value for money for non-peak period. Good location too. Free bicycle rental and cycle to night market and Chuhuo Scenic area. Staff are friendly too. :)

Reviewed April 20, 2019

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親愛的Angeline: 感謝您花時間為我們的住宿填寫評鑑,我們非常重視您的寶貴意見。感謝您對於我們客戶服務及固定更新之設施的評論。我們工作夥伴都經過完整的訓練,並致力於提供最佳的客戶服務體驗,很高興入住期間能夠讓您感受到我們的價值與熱情款待。我們將會持續不斷地更新飯店設施,以提供住客更好的住宿體驗。期待您再次入住 祝平安順心 客服人員:黃睿穎(Roy)

Responded July 09, 2019
The Riverside Hotel Hengchun
10.0
Exceptional
Matt from United States
Family with teens
Quad
Stayed 1 night in December 2018

Very Modern Feel”

The beds were a little hard but much nicer than all of the other hotels I have stayed in Taiwan. The rooms have a very modern feel and were very clean. Breakfast was awesome and the staff was very nice.

Reviewed January 01, 2019

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Hello Thank you for choosing The Riverside Hotel Hengchun as your hotel inKenting. I am very honored that you like our service and accommodation environment. Once again, welcome to Kenting and stay at The Riverside Hotel Hengchun. All staff are looking forward to serving you as soon. Besides, thank you very much for giving us great recommendation, recognition and encouragement!!! Iwish you peace and happiness. The Riverside Hotel Hengchun Management Office

Responded December 06, 2019
The Riverside Hotel Hengchun
10.0
Exceptional
Gloria
Couple
Double
Stayed 1 night in July 2019

Exceptional”

Loved how clean and modern the property is. Great accommodation and breakfast was great with good amount of selections!

Reviewed July 21, 2019

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親愛的Gloria: 感謝您花時間為我們的住宿填寫評鑑,我們非常重視您的寶貴意見。感謝您對於我們客戶服務及固定更新之設施的評論。我們工作夥伴都經過完整的訓練,並致力於提供最佳的客戶服務體驗,很高興入住期間能夠讓您感受到我們的價值與熱情款待。我們將會持續不斷地更新飯店設施,以提供住客更好的住宿體驗。期待您再次入住 祝平安順心 客服人員:jojo

Responded July 24, 2019
The Riverside Hotel Hengchun
10.0
Exceptional
Hwee from Malaysia
Family with young children
Double
Stayed 2 nights in November 2018

Good value for money”

Really enjoyed our time at this hotel, close to the food street, with ample parking.

Reviewed October 17, 2019

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親愛的Hwee: 感謝您花時間為我們的住宿填寫評鑑,我們非常重視您的寶貴意見。感謝您對於我們客戶服務及固定更新之設施的評論。我們工作夥伴都經過完整的訓練,並致力於提供最佳的客戶服務體驗,很高興入住期間能夠讓您感受到我們的價值與熱情款待。我們將會持續不斷地更新飯店設施,以提供住客更好的住宿體驗。期待您再次入住 祝平安順心 客服人員:jojo

Responded October 18, 2019
The Riverside Hotel Hengchun
9.6
Exceptional
clark from United States
Couple
Standard Twin
Stayed 1 night in May 2019

Exceptional”

The staff here was very helpful working out payment reservation issues. Very good staff and hard working. Room was clean, quiet, and the breakfast was good as well.

Reviewed May 11, 2019

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正面評鑑的回覆案例 親愛的clark: 感謝您花時間為我們的住宿填寫評鑑,我們非常重視您的寶貴意見。感謝您對於我們客戶服務及固定更新之設施的評論。我們工作夥伴都經過完整的訓練,並致力於提供最佳的客戶服務體驗,很高興入住期間能夠讓您感受到我們的價值與熱情款待。我們將會持續不斷地更新飯店設施,以提供住客更好的住宿體驗。期待您再次入住 祝平安順心 客服人員:黃睿穎(Roy)

Responded July 09, 2019
The Riverside Hotel Hengchun
9.6
Exceptional
Karen from Singapore
Family with teens
Family (5 persons)
Stayed 1 night in December 2019

Exceptional”

Bike rental for free. Water dispenser available outside the hotel room. Can wash and dry the laundry with some coins. Bathroom a bit small. Overall value for money.

Reviewed January 02, 2020

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Dear : Thank you for choosing The Riverside Hotel / Jia's inn Hotel and taking your time to highlight your experience with us. First of all, please accept my most heartfelt appreciation for such a detailed observation from your recent stay with us. Your positive comments regarding our hotel and services will be shared with the entire team whom I believe will surely be highly motivated and encouraged. Once again, thank you for sharing your experience. Sincerely, Customer service staff: Helen

Responded January 03, 2020
The Riverside Hotel Hengchun
9.6
Exceptional
Wei from Singapore
Solo traveler
Standard Twin
Stayed 1 night in August 2019

Good Location ”

The location very convenient and value buy. Although the room not so big buy it’s enough for 2 pax. Clean and quiet .

Reviewed August 28, 2019

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Dear Wei: Thank you for choosing The Riverside Hotel / Jia's inn Hotel and taking your time to highlight your experience with us. First of all, please accept my most heartfelt appreciation for such a detailed observation from your recent stay with us. Your positive comments regarding our hotel and services will be shared with the entire team whom I believe will surely be highly motivated and encouraged. Once again, thank you for sharing your experience. Sincerely, Customer service staff: Roy

Responded August 31, 2019
The Riverside Hotel Hengchun
9.6
Exceptional
Seok from Singapore
Couple
Standard Twin
Stayed 2 nights in March 2019

Exceptional”

Lift is extremely small. Can only fit in 2 people with 2 mid size luggage. Room also need to rearrange furniture to fit our luggage.

Reviewed March 14, 2019

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Hello Thank you for choosing The Riverside Hotel Hengchun as your hotel inKenting. I am very honored that you like our service and accommodation environment. Once again, welcome to Kenting and stay at The Riverside Hotel Hengchun. All staff are looking forward to serving you as soon. Besides, thank you very much for giving us great recommendation, recognition and encouragement!!! Iwish you peace and happiness. The Riverside Hotel Hengchun Management Office

Responded December 06, 2019
The Riverside Hotel Hengchun
9.2
Exceptional
Gim from Malaysia
Solo traveler
Double
Stayed 2 nights in November 2019

Nice hotel in quiet part of town”

Nice hotel, friendly staff, clean and quiet room. However, hotel parking was inadequate. There was one night I had trouble finding a spot since it was all taken up.

Reviewed November 17, 2020

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Dear Gim: Thank you for choosing The Riverside Hotel and taking your time to highlight your experience with us. First of all, please accept my most heartfelt appreciation for such a detailed observation from your recent stay with us. Your positive comments regarding our hotel and services will be shared with the entire team whom I believe will surely be highly motivated and encouraged. Once again, thank you for sharing your experience. Sincerely, Customer service staff: Helen

Responded January 07, 2021
The Riverside Hotel Hengchun
8.8
Excellent
Annie from Singapore
Family with young children
Quad
Stayed 3 nights in June 2019

Will come back to stay”

Location is good which is close to south gate: eateries and shops are around hotel. About 8 mins walking to Hengchun bus terminal. Walking to night Market. The bus stop is just doorstep, can take bus for Eluanbi Park, xiaowan & other attractions of Kenting. The room is not big but looks new, mordern & comfortable. The breakfast is decious for both Chinese & western food. The staffs of serving breakfast are nice and efficient. Overall good experience, value for money and will be back next time.

Reviewed June 13, 2019

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親愛的Annie: 感謝您花時間為我們的住宿填寫評鑑,我們非常重視您的寶貴意見。感謝您對於我們客戶服務及固定更新之設施的評論。我們工作夥伴都經過完整的訓練,並致力於提供最佳的客戶服務體驗,很高興入住期間能夠讓您感受到我們的價值與熱情款待。我們將會持續不斷地更新飯店設施,以提供住客更好的住宿體驗。期待您再次入住 祝平安順心 客服人員:黃睿穎(Roy)

Responded July 09, 2019
The Riverside Hotel Hengchun
8.8
Excellent
Alina from Russia
Solo traveler
Double
Stayed 1 night in August 2019

Good place in the city”

It’s 10 min walking from the bus station, with good breakfast, it’s around 20 min by bus from Kenting street. My room had a view to the wall of the building. I can recommend this hotel if you need to stay in the city close to the bus station, but if you come for the holiday to enjoy the beach I think its better to stay somewhere around Kenting street in hotels with sea view for almost the same price.

Reviewed August 04, 2019

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DearAlina : Thank you for choosing The Riverside Hotel and taking your time to highlight your experience with us. First of all, please accept my most heartfelt appreciation for such a detailed observation from your recent stay with us. Your positive comments regarding our hotel and services will be shared with the entire team whom I believe will surely be highly motivated and encouraged. Once again, thank you for sharing your experience. Sincerely, Customer service staff: Helen Lee

Responded August 05, 2019
The Riverside Hotel Hengchun
9.2
Exceptional
Pei
Solo traveler
Double
Stayed 2 nights in October 2019

Overall Great”

Clean, great staff, good facilities. Convenient location. Breakfast is great too. Nice room!

Reviewed October 26, 2019

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Dear Pei: Thank you for choosing The Riverside Hotel / Jia's inn Hotel and taking your time to highlight your experience with us. First of all, please accept my most heartfelt appreciation for such a detailed observation from your recent stay with us. Your positive comments regarding our hotel and services will be shared with the entire team whom I believe will surely be highly motivated and encouraged. Once again, thank you for sharing your experience. Sincerely, Customer service staff: jojo

Responded October 27, 2019
The Riverside Hotel Hengchun
8.0
Excellent
Thomas from Singapore
Group
Double
Stayed 2 nights in August 2019

Quiet and a little inconvenient ”

Riverside hotel are located a little far from town area approximately 15-20mins walk. However you may take bus over which may wait up to 30mins at times. Nevertheless you can find food easily around the the hotel during day and night, 7-11 is just around the corner. The staff are helpful and will accede to our requests to their best ability.

Reviewed August 27, 2019

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Dear Thomas: Thank you for choosing The Riverside Hotel / Jia's inn Hotel and taking your time to highlight your experience with us. First of all, please accept my most heartfelt appreciation for such a detailed observation from your recent stay with us. Your positive comments regarding our hotel and services will be shared with the entire team whom I believe will surely be highly motivated and encouraged. Once again, thank you for sharing your experience. Sincerely, Customer service staff: jojo

Responded August 28, 2019
The Riverside Hotel Hengchun
8.8
Excellent
Melanie from United States
Group
Triple Room
Stayed 1 night in November 2018

Excellent”

came late at night and difficult to find entry to driveway

Reviewed October 14, 2019

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親愛的Melanie: 感謝您花時間為我們的住宿填寫評鑑,我們非常重視您的寶貴意見。針對您最近一次入住期間所遇到的問題,我深感抱歉。針對您所提到的缺失,我們都會進行深入的檢討與改善,以避免類似情形再次發生。 再次感謝您入住本飯店,並期待仍有機會能再次會您服務。 祝平安順心 客服人員:jojo

Responded October 16, 2019
The Riverside Hotel Hengchun
8.0
Excellent
Soon from Malaysia
Family with young children
Quad
Stayed 2 nights in October 2019

Small room for quad”

Staying with family of 4 (Inc 2 small kids). Room was too small as totally no space to open my luggage beg 24". Plus point for the free flow coffee machine at lobby and bicycle for use. Also car park was provided. Breakfast was simple but suffice.

Reviewed November 15, 2019

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Hello Thank you for choosing The Riverside Hotel Hengchun as your hotel inKenting. I am very honored that you like our service and accommodation environment. Once again, welcome to Kenting and stay at The Riverside Hotel Hengchun. All staff are looking forward to serving you as soon. Besides, thank you very much for giving us great recommendation, recognition and encouragement!!! Iwish you peace and happiness. The Riverside Hotel Hengchun Management Office

Responded December 06, 2019
The Riverside Hotel Hengchun
8.4
Excellent
Albert from Taiwan
Group
Family (5 persons)
Stayed 1 night in August 2019

Good place”

The staff is really awesome, it is also large place

Reviewed November 27, 2019

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Dear Albert: Thank you for choosing The Riverside Hotel / Jia's inn Hotel and taking your time to highlight your experience with us. First of all, please accept my most heartfelt appreciation for such a detailed observation from your recent stay with us. Your positive comments regarding our hotel and services will be shared with the entire team whom I believe will surely be highly motivated and encouraged. Once again, thank you for sharing your experience. Sincerely, Customer service staff: jojo

Responded November 28, 2019
The Riverside Hotel Hengchun
8.0
Excellent
GEOK from Singapore
Group
Triple Room
Stayed 2 nights in May 2019

Very good”

The hotel looks new including the rooms. The only downside is that the quad room is too cramped without much space to put luggage or to move around.

Reviewed May 26, 2019

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親愛的GEOK: 感謝您花時間為我們的住宿填寫評鑑,我們非常重視您的寶貴意見。感謝您對於我們客戶服務及固定更新之設施的評論。我們工作夥伴都經過完整的訓練,並致力於提供最佳的客戶服務體驗,很高興入住期間能夠讓您感受到我們的價值與熱情款待。我們將會持續不斷地更新飯店設施,以提供住客更好的住宿體驗。期待您再次入住 祝平安順心 客服人員:黃睿穎(Roy)

Responded July 09, 2019
The Riverside Hotel Hengchun
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