The Riverson Soho
The Riverson Soho
The Riverson Soho
The Riverson Soho
The Riverson Soho
The Riverson Soho
The Riverson Soho

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7.8

Very good

354 reviews

354 reviews

See map

8.5

Excellent

Location rating score

Excellent location - 420 meters from city center
Parking
Available
Popular landmarks
Sabah State Museum 1.3 km
Mamutik Island 1.3 km
Night Market 1.6 km
Gaya Street Sunday Market 2.0 km
Kota Kinabalu City Mosque 2.3 km
Signal Hill Observatory Platform 2.5 km
Manukan Island 7.0 km
Tunku Abdul Rahman Marine Park 7.6 km
Sapi Island 7.6 km
Poring Hot Springs 15.9 km
Nearby landmarks
Riverson The Walk 50 m
Gleneagles Kota Kinabalu 70 m
Imago Shopping Mall 320 m
Habour City car park 380 m
The Golf Academy Borneo 520 m
Sutera Harbour Golf & Country Club 520 m
South Bus Terminal 560 m
Wawasan Plaza 700 m
Parking Tabung Haji 740 m
Sembulan River Park 760 m
Entire apartment

The Riverson Soho

Central Business District, Kota Kinabalu, Malaysia - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Central Business District part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sapi Island. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

560 meters to public transportation

Check-in [24-hour]

330 meters to Imago Shopping Mall

Complimentary WIFi in all rooms

A/C

Facilities

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Cash withdrawal

Check-in [24-hour]

Swimming pool [outdoor]

Exercise area

Coffee shop

Your dates are popular among travelersUsers are booking a place in Kota Kinabalu every 2 minutes on Agoda.com
Value for money8.0
Location rating8.5
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport5.3 km

Rooms available at The Riverson Soho

Duplex 3-Bedroom Apartment
...
  • Pool view
  • Balcony/terrace
  • 1 king bed and 2 single bed...
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One Bed Apartment
...
  • City view
  • Balcony/terrace
  • 1 single bed or 1 queen bed
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2 Bedroom Apartment
...
  • City view
  • Balcony/terrace
  • 1 king bed and 1 single bed...
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Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    Does The Riverson Soho have a hot tub?

    The Riverson Soho does not have a hot tub.

    What time is check-in and check-out at The Riverson Soho?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment also offers 24-hour check-in.

    How do I get to The Riverson Soho?

    For those who wish to drive their own cars, The Riverson Soho has a car park right on site for maximum convenience. Self-parking is conveniently available at the apartment. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the apartment can arrange both taxis or car rental.

    What is the closest train, metro, or bus station to The Riverson Soho?

    The closest train, metro, or bus station is South Bus Terminal, 550 m away from The Riverson Soho.

    What restaurants are nearby The Riverson Soho?

    The Riverson Soho is located in Central Business District, famous for good restaurants such as Lucy's Kitchen, Mr Ho's Fine Foods and Upperstar Restaurant & Bar.

    What popular shopping places are close to The Riverson Soho?

    Shopping options in The Riverson Soho’s Central Business District neighborhood include Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.

    What are popular attractions near The Riverson Soho?

    The Riverson Soho is located in Central Business District area, which is famous for attractions such as Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum.

    What popular natural sightseeing spots are close to The Riverson Soho?

    The Riverson Soho is located within Central Business District, which makes it conveniently close to natural sights including Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.

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    Explore the neighborhood

    What people love about The Riverson Soho

    • 10

      Exceptional
      Location

      "Nice place near with shopping mall, swimming pool very good for child, nice view, got free"

      Samantha

      |

      January 30, 2020

    • 7.2

      Very good
      Staff 

      "Staffs are very informative and easy to understand directions given especially on parking , helfull, polite and kind."

      marhani

      |

      December 8, 2019

    • 7.6

      Very good

      "I would recommend to stay in this apartment."

      Rose

      |

      September 16, 2019

    Property ranking|Compared to 1,368 Kota Kinabalu properties
    See all rankings
    Location score
    8.5/10
    Value for money score
    8/10
    Cleanliness score
    7.8/10
    Service score
    7.3/10
    Better than
    84
    %
    of Kota Kinabalu properties
    Better than
    81
    %
    of Kota Kinabalu properties
    Better than
    81
    %
    of Kota Kinabalu properties
    Better than
    74
    %
    of Kota Kinabalu properties
    Overall rating:

    7.8

    Very good
    354 reviews
    Cleanliness
    7.8
    Facilities
    7.6
    Location
    8.5
    Read all reviews >
    What travelers say they love:
    Nice hotel, good for families and shopperholic.
    Pg from Brunei Darussalam
    Family with young children
    More about The Riverson Soho

    More about The Riverson Soho

    The Riverson Soho

    Take everything available in Kota Kinabalu with a comfort stay at The Riverson Soho.
    The Riverson Soho offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and car hire services provided by the apartment make it easy to plan your day trips, sightseeing, and more around Kota Kinabalu. If you plan to arrive by car, you'll appreciate the apartment's available parking, right on-site.
    The apartment provides front desk services such as express check-in or check-out and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the apartment, your favorite travel outfits will be kept clean and available with dry cleaning service provided on-site.
    Equipped with handy amenities, guestrooms at The Riverson Soho guarantee a comfortable stay for all travelers. Some rooms at The Riverson Soho are equipped with air conditioning for your convenience. Some rooms at The Riverson Soho include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
    The apartment also offers a refrigerator in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the apartment provides a hair dryer and towels in some select rooms.


    Dining and things to do

    Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the apartment.
    The Riverson Soho offers unique recreational opportunities for all guests. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the apartment's fitness facility.


    Reasons to stay here

    Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 87% of the city's accommodation.
    This accommodation is highly recommended for its location, scoring higher than 84% of other options in the city.
    It's hard to beat the room comfort here, which is rated higher than 87% of other accommodations in Kota Kinabalu.

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    Amenities and facilities
    Very good
    Facilities

    7.6

    Most talked about facilities

    Internet

    9 mentions

    Housekeeping

    8 mentions

    Car Park

    4 mentions

    Languages spoken

    • English
    • Malay

    Internet access

    • Complimentary WIFi in all rooms
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Exercise area
    • Garden
    • Swimming pool [outdoor]

    Dining, drinking, and snacking

    • Coffee shop
    • Restaurants

    Services and conveniences

    • Cash withdrawal
    • Dry cleaning
    • Elevator
    • Safety deposit boxes
    • Smoking area

    Access

    • Check-in/out [express]
    • Check-in [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Car park [on-site]
    • Rental car
    • Taxi service

    Available in all rooms

    • A/C
    • Balcony/terrace
    • Complimentary drinking water
    • Hair dryer
    • Non-smoking
    • Refrigerator
    • Towels
    • Washing machine
    Location
    Jalan Coastal, Central Business District, Kota Kinabalu, Malaysia, 88100
    Excellent
    Location

    8.5

    Airports

    • Kota Kinabalu International Airport (BKI)
      5.3 km
    • Labuan Airport (LBU)
      117.3 km

    Public transportation

    • South Bus Terminal
      560 m
    • North Borneo Railway
      2.6 km

    Hospital or clinic

    • Gleneagles Kota Kinabalu
      70 m

    Shopping

    • Gaya Street Sunday Market
      2.0 km

    Convenience store

    • 7 Eleven
      100 m

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Sabah State Museum
      1.3 km
    • Mamutik Island
      1.3 km
    • Night Market
      1.6 km
    • Gaya Street Sunday Market
      2.0 km
    • Kota Kinabalu City Mosque
      2.3 km
    • Signal Hill Observatory Platform
      2.5 km
    • Manukan Island
      7.0 km
    • Tunku Abdul Rahman Marine Park
      7.6 km
    • Sapi Island
      7.6 km
    • Poring Hot Springs
      15.9 km

    Nearby landmarks

    • Riverson The Walk
      50 m
    • Gleneagles Kota Kinabalu
      70 m
    • Imago Shopping Mall
      320 m
    • Habour City car park
      380 m
    • The Golf Academy Borneo
      520 m
    • Sutera Harbour Golf & Country Club
      520 m
    • South Bus Terminal
      560 m
    • Wawasan Plaza
      700 m
    • Parking Tabung Haji
      740 m
    • Sembulan River Park
      760 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-in until20:00
    • Check-out from09:30
    • Check-out until12:00

    Getting around

    • Travel time to airport (minutes)10

    The property

    • Non-smoking rooms/floorsyes
    • Number of rooms 2

    Reviews of The Riverson Soho from real guests

    Provided by verified guests of Agoda
    7.8
    /
    10
    Cleanliness7.8
    Facilities7.6
    Location8.5
    Service7.3
    Value for money8.0
    High score for Kota Kinabalu
    Rating
    9+ Exceptional (33)
    8-9 Excellent (27)
    7-8 Very Good (33)
    6-7 Good (9)
    <6 Below Expectation (39)
    Time of the year
    Mar - May (27)
    Jun - Aug (44)
    Sep - Nov (39)
    Dec - Feb (31)
    All guests (354)
    All room types
    All languages

    Show reviews that mention 

    Showing 141 verified guest comments
    12345
    8.8
    Excellent
    Nur from Malaysia
    Group
    Duplex 3-Bedroom Apartment
    Stayed 3 nights in July 2018

    Excellent”

    The duplex studio apartment was amazing. Very spacious.We were provided with 2 queen size beds and 3 single beds.The apartment was well furnished.2 toilets available.The kitchenette has a fridge,water boiler and a microwave-for simple cooking. There is also a washing machine and an iron. Perfect to meet our daily need. For the 3 days we spent there,the room was kept clean by housekeepers that come around 10am daily. The swimming pool located at the 3rd floor is open daily from 7am to 9pm. It is a mere 5minutes walk away to Imago Mall. Riverson Soho provided us with a parking card for the underground basement which was a very safe place.Parking in front of the Soho will incur a different parking charge. The only downside was the lack of free wifi.

    Reviewed July 22, 2018

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    7.2
    Very good
    Chan from Brunei Darussalam
    Solo traveler
    Duplex 3-Bedroom Apartment
    Stayed 3 nights in August 2018

    Roomy with very good location”

    The duplex is spacious with room for 7 ppl. It is technically just 2 rooms and not as stated. There is a small room below, a room with sliding -no lock- above and the 'third' room is actually the landing for spiral staircase. The 'third' room needs an air conditioning unit or even a fan. It is too warm to be comfortable. Cleanliness is just okay. The location is very good. It is just a short walk away from arguably the best shopping mall in Kota Kinabalu - Imago. SOHO Riverson is very close to the city centre and a ride there by Grab is just RM4-5 only.

    Reviewed August 10, 2018

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    8.0
    Excellent
    Juin
    Family with teens
    Duplex 3-Bedroom Apartment
    Stayed 1 night in March 2019

    Overall satisfying”

    The duplex suite was worth the money for family and group especially. It was really spacious. And I liked it because it was somewhat isolated due to its security. There were shops surrounding the soho such as Domino’s Pizza, Orange and a pastry just steps away from the soho lobby. And a walk across from the soho leads to the business park with restaurants. Imago Mall lies just ahead of the business park. Overall I enjoyed the convenience and the comfort of soho. The maintenance of the soho is rather bad though; the bathroom walls were dirty, seams with mould, and the bathroom downstairs was without hot water.

    Reviewed March 12, 2019

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    10.0
    Exceptional
    lau from Malaysia
    Group
    Duplex 3-Bedroom Apartment
    Stayed 2 nights in November 2018

    Best apartment ever in Sabah”

    my uncle's family stayed there while my family stayed at another apartment (opposite Oceanus Mall). We went to SOHO there once and it's really a great place to stay. As this apartment is quite new, the room is clean and 1 parking slot is given. i was quite a bit regret that why i didn't book SOHO for my family's stay at Sabah.

    Reviewed December 09, 2018

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    7.6
    Very good
    PG from Brunei Darussalam
    Family with teens
    Duplex 3-Bedroom Apartment
    Stayed 3 nights in March 2019

    Very good”

    Booked a 3 bed apartment but was given a 2-bed apartment. However extra matresses were given (with no extra covers). Pros: 1) Good location - walking distance to Imago, few eateries and launderette. 2) Secure building location with separate passes for building entry. 3) Superb verb of the Mt Kinabalu from living area. Cons: 1) Only one pass for room and building given. 2) No cleaner during the length of our stay. Rubbish was also not taken out of apartment. 3) No porter service or trolley provided so had to haul luggage in batches. 4) Directly under flight path of incoming/out-going planes so bear with the noise. Parking a bit confusing at first but host was very kind in showing us exactly where to go and find our specific parking area. Overall I would recommend this place to families with children but those travelling with elderly with difficulties in climbing stairs might want to skip the 2-level apartment.

    Reviewed April 01, 2019

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    6.8
    Good
    Ahmad from Malaysia
    Family with young children
    Duplex 3-Bedroom Apartment
    Stayed 1 night in February 2017

    disappointed”

    everything was okay until a door was locked inside my unit, called the staff to open it with spare key (guest was not provided with the room keys) the staff said maintenance will come within an hour, waited for 2 and a half hours, after calling a few times, then the maintenance came. very disappointing. i would say, Marina Court is a better choice if you're planning to stay in Kota Kinabalu with family.

    Reviewed March 06, 2017

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    4.4
    Stephen from Malaysia
    Business traveler
    Duplex 3-Bedroom Apartment
    Stayed 5 nights in February 2018

    Its 2 bedrooms. Not 3. There is no internet. Because Accord Regency have many units the reviews”

    the reviews are mixed. The arrival and departure is just a pain. On arrival they only replied 2 hrs before my previous checkout despite many local to local messages. They ask for the RM10 tourist tax per room but fail to DISPLAY their registration number and tourism tax cert as required by law to collect the tax. I left the tourism tax on the kitchen unit when i had got fed up waiting for them to turn up or even message for 30mins after the prearranged time to checkout. No displayed reg/ cert dont pay. Too many condo units giving Sabah tourism a bad name and when the reviews get too bad they can just change the name of the unit. This place gives a bad name to the Klagan Riverson which is a hotel/condo company on 3rd floor. Klagan is a respectful and organised hotel with professionalism and good internet. Also how dare this condo adopt the name of the Riverson Soho when that is the name of the development. Stay in Klagan Riverson, instead of being messed around by Accord Regency.

    Reviewed February 24, 2018

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    4.8
    Fahmi from Brunei Darussalam
    Family with young children
    2 Bedroom Apartment
    Stayed 6 nights in March 2020

    Acceptable”

    I would like to share my experience staying in riverson soho. Before u book remember:- -there is only 1 parking space provided despite u book their big rooms (6pax or more). Extra Parking space is non negotiable unlike other apartments in KK. U are bound to pay for parking ticket if u have a 2nd car which cost about rm29 for 24hrs. -the room is dusty and lack of maintenance. Holes on ceiling, mould here and there, clogged shower, dirty walls. They changed my room when i complained, the next room i was given was equally bad. This is a fact. -you are only allowed to use the microwave in the kitchen, no cooking is allowed, no cooking utensils etc provided unlike other places i stayed in Kk. -room deposit is rm200, and they wont be returning the deposit upon check out. Hence if u dont have a malaysian registered bank, refunding might be an issue? Lucky for me, i have a malaysian bank acc. -U have to request for garbage plastic at the reception. It doesnt matter how long u stayed, u need to request it otherwise there is no garbage plastic refill in the apartment. Plastic were given daily basis(could have been easier to give as much based on the number of stay but i guess its just the “procedure”). -the veranda view is gleneagles patient bed. U can see sick patients from every floors. Its just a sad depressing view. -receiption workers are all nice people. But as much as i complain, there is nothing they can do because it is just the way it is. Dont be deceived by what you see in the picture.

    Reviewed March 12, 2020

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    8.4
    Excellent
    SHARLEENA from Malaysia
    Family with young children
    Duplex 3-Bedroom Apartment
    Stayed 1 night in November 2017

    good stay”

    cons - the apt reeks of cigarette although it was stated non smoking room, bathroom cleanliness could be improved, the area where there are 2 single beds just next to the stairs doesnt realy have a/c or fan although its an open space the a/c from the sitting room doesnt quite reach the space to cool it enough and can be stuffy pros- great value for money, awesome location, staff was great (mind you, you have to call them earlier for a smooth check in and out), apt was nicely decorated and everything was brand new. tips - for smoother check in and out just call the staff ahead of time they'll assist you any way they can. you can park your car at the open parking area in front of the lobby or basement parking i think it charges rm3 or 6 per entry. the enterance is sharing with gleneagles hospt just fyi. everything said, ill stay there again.

    Reviewed November 18, 2017

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    10.0
    Exceptional
    FRANKIE from Malaysia
    Family with young children
    2 Bedroom Apartment
    Stayed 2 nights in November 2016

    Reasonable Price & Good Location”

    Price reasonable as compare to budget hotels, which is small and not comfortable. Location is a walk from Imago Shopping Mall and it is not so near the city high traffic.

    Reviewed December 19, 2016

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    8.4
    Excellent
    Mei from Malaysia
    Group
    Duplex 3-Bedroom Apartment
    Stayed 2 nights in June 2017

    Good for a quick in-out trip in Kota Kinabalu”

    We were a group of 6 friends on a 2D1N trip to attend a friend's wedding in KK. The apartment's location was convenient, there is a mall, shops & restaurants within walking distance. Travelling with ride-sharing services was convenient and not too far from other points of interest, or if you have a car, there is parking provided although a bit complicated to get to with multiple access card points. The apartment itself is spacious and the number of beds were good to fit everyone. However, the spaces were not exactly what I had expected. 2 of the single beds were right on the landing of the 1st floor stairs, right outside a bigger ensuite room, on the mezzanine floor. Not exactly good for any soundproofing at all. Check-in & out instructions could be much better/clearer. Other than that, the place was clean, comfortable & has all amenities described.

    Reviewed December 04, 2017

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    8.8
    Excellent
    nurlyana from Malaysia
    Family with young children
    One Bed Apartment
    Stayed 3 nights in March 2018

    Excellent”

    location best, tengah bandar. the room is spacious and clean. just that the checkout process little bit hassle because we rent a car and use the provided free parking card. so the car have to go out first then come in by taking the parking card, and then checkout and return all the access cards. and have to complete within 15min so that we dont have to pay for the parking ticket that we took just to checkout. so just a reminder to those who use their parking access card. it will be a problem if you are on a hurry to catch a plane or something.

    Reviewed March 14, 2018

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    8.4
    Excellent
    KHO from Malaysia
    Group
    2 Bedroom Apartment
    Stayed 4 nights in May 2017

    Excellent stay albeit terrible staff and management”

    The only thing we did not like about this place was the management of the property. There was no lobby for us to check in. During out check in we had to carry all our luggage back and forth trying to locate the block to our service apartment. The hotel management should have a proper area for the guests to check in rather than the guests trying to find the check in staff. It was like a hide and seek game as we remembered our check in incident. Security wise we were provided access card to the car park, lift and to the unit. However, there were residents who did not close the security door properly which made anyone could go in the block. Other than that, the place was awesome - car park, swimming pool included.

    Reviewed May 19, 2017

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    4.8
    Saadiah from Brunei Darussalam
    Family with teens
    Duplex 3-Bedroom Apartment
    Stayed 3 nights in November 2017

    to be fair...”

    to be fair we were moved from riverson soho to imago appartments due to maintenence issues so our rating isn't that applicable. However, we did find ourselves paying the same amount for a seemingly older apartment. The place was a little worn out, and the air conditioning in my parents room broke mid stay. they did offer to move us to a different room but we were just staying for another night so we didn't want the hassle. facilities were sufficient but there was no wifi. Overall, not overly satisfied but its alright i guess.

    Reviewed November 29, 2017

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    6.0
    Mohammad from Malaysia
    Family with young children
    2 Bedroom Apartment
    Stayed 2 nights in February 2017

    Misleading photos and below expectation”

    We booked the room because its a soho which comes together with kitchen (as shown in the photos). However, when we arrived, we were not allowed to cook at all other than just using microwave. No facilities for storing baggage if your flight is after check-out time. so you have to carry your bags with you wherever you go. suggested to book from Klagan Residency since they have proper office in the building and provide number of rooms complete with proper house keeping service and baggage storage (if needed).

    Reviewed April 05, 2017

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    9.6
    Exceptional
    SITI from Malaysia
    Group
    One Bed Apartment
    Stayed 1 night in December 2017

    Recomended ”

    It's recomended, clean, strategic, aircond ok, tv channel ok, walking distance to imago around 3-5 minutes. A bit dissapointing in term of security because the chain lock for the main door is broken and not being fix up same goes to the sliding door lock. To check in better call the person incharge first and just park infront of the hotel.

    Reviewed January 01, 2018

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    8.0
    Excellent
    Rudy from Malaysia
    Couple
    2 Bedroom Apartment
    Stayed 2 nights in January 2017

    Very nice apartment”

    Pro: - Brand new spacious 2 storey apartment - High level of security - Very good location, walking distance to mall, bank, hospital; and short driving to waterfront attractions - Professional and courteous staff, I was late to checkin and the staff waited patiently Con: - Internet usage was thru Digi mobile modem with data usage quota, business travellers with high data usage might found this to be hassle

    Reviewed January 15, 2017

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    8.8
    Excellent
    Ying from Singapore
    Family with teens
    2 Bedroom Apartment
    Stayed 1 night in July 2018

    Good stay value for money”

    Booked a 2 bedroom unit for 3 of us. Rooms are decent sized and units comes with 2 bathrooms. Have a living room and kitchen, very little show choices and sofa is stained but love that there is a washing machine cum dryer, has stove too. Some lights are not working but not a big issue. Would be better if the floors are cleaned more throughly and better if they provide slippers. But overall its a Great stay for my family.

    Reviewed July 10, 2018

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    9.2
    Exceptional
    LEE from Malaysia
    Group
    2 Bedroom Apartment
    Stayed 2 nights in July 2017

    Excellent stay, clean and comfortable”

    Pros-- - strategic location as it is just 5min walking distance to imago square - comfortable, clean, spacious as I stayed at corner apartment, modern furnitures and homely feel, washing machine, frigde, oven, tv, iron and etc.. are provided - staffs are helpful and they do daily housekeeping -- good security Cons --- the parking system is so complicated as it required residents to scan 3 times every in and out from the residents parking in basement -- we can get stuck in basements parking for 20min as there is only one entrance for the parking and some more it is connected to gleeagle

    Reviewed July 27, 2017

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    4.8
    Khairul from Malaysia
    Family with young children
    Duplex 3-Bedroom Apartment
    Stayed 3 nights in June 2018

    Riverson soho-say no to unit 8-13A”

    Happy : location, and rooms layout Unhappy: feel unwelcome...its already a bad day (flight has delayed On the 20th June afternoon and when reached kk, one of out bag left at KLIA2 due to lost tag label), when we arrived at riverson lobby, i have been informed by reception to collect the key at the mailbox, but when coming down to the basement (mailbox) the key is not there.. made few phone calls before been updated that the mail will deiver the key to the lobby..have to wait on while my kids has started restless..the tv doesnt work since our arrival, and the support staff promised to fix ASAP but the issue Remains Till the day we check out !! Floor Cleanliness is poor, i Have to call for a sweep or mob to be sent to the room so we can clean it ourself before they send someone on the 3rd day afternoon..AC on the living and master bedrrom room also doenst really cooled the area despite at 18decC setting temperature..In summary, the support is poor

    Reviewed June 24, 2018

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    12345
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