Charming old style hotel in NYC”

I chose the Roger Smith for both the great value Agoda offered and the location (which turned out to be even better than I thought). The hotel is very close to the E line subway stop at 53rd and Lexington (which I took from JFK, Airtrain to E line) and Grand Central Station. I walked everywhere from the hotel and loved it. The hotel staff were very helpful, friendly, and kind. There were free apples, greek yogurt, and granola in the lobby. My room was charming, spacious and clean and decorated with classic old style American furniture so it felt less institutional. It was equipped with a TV (and DVD player), empty fridge, coffee/tea maker and plenty of shampoo, conditioner, and lotion. There were places to eat close by. I had a wonderful stay for 5 days.

A country feel in the heart of New York City”

Roger Smith is an old-time New York hotel with charming rooms (complete with own little library) and friendly vibe. Good value and way better than the generic midtown hotels

Very nice hotel”

The Roger Smith Hotel is a nice smaller hotel. It has been around a long time and it isn't very modern. However, it has great character and is clean and well maintained. The staff are pleasant, location is great, prices are reasonable and no hidden fees. A very pleasant and convenient place to stay.

Like a step back in time”

We were pleased with our stay at the Roger Smith Hotel. I appreciate all of the older furniture, making it feel kind of like stepping back in time. The one thing that should not have been so old, though, were the rugs. They had definitely seen better days, and could stand to be replaced. Room was generally clean.

Excellent gem of a hotel”

The location is perfect and away from the noise but close enough to Grand ,Central so you can get anywhere. It’s very quaint or as some reviews read ‘out dated’ - to me it’s full of character. Apples, grenola and yogurt available in reception 24 hours a day. Never a wait for the lift to/from our room. Rooms are very clean and spacious. Powerful shower and plenty of hot water. WiFi works everywhere in the building and never let you down. We visited the roof top bar on our first night which was lovely but my daughter didn’t turn 21 till the following day so we didn’t stay. Prices were about the same for cocktails as anywhere else (therefore expensive) but we didn’t find time to return and enjoy the views. Room service came daily. Book a car from reception to JFK for return journey. Lovely car and felt safer than a taxi plus only $70 plus tip - almost same price for taxi with toll and tax. Better to travel in luxury. Highly recommend this hotel and would return.

Good enough for family ”

We arrived in New York at Thanksgiving. Compare to other hotel in the mid-town, this hotel had better price. Although the location isn’t directly in front of the street of thanksgiving parade route, we only needed few block away for reaching the location. This is why we choose this hotel beside the price. We booked suite room. Enough for our family (5 people). Some furnitures and the rug are already outdated, in the future will need to be upgraded. In general, we were very pleased to stay in this hotel because the staffs were very polite and helpfull.

Excellent non-chain experience!”

The Roger Smith has a ton of character, but backs it up with all the comforts and amenities that a traveler could want. We absolutely loved it.

Well placed hotel with friendly staff.”

i traveled to nyc for meetings at the un. during this time, my parents traveled to nyc to spend a few days with me between work meetings. we stayed at the roger smith hotel, which is well situated close to the un and walking distance to central park, time square, etc. the rooms were nice, although a little old, and the staff we wonderfully friendly and helpful. i had trouble with my computer and the manager spent over an hour working on my computer so that it would work again. that's the first time i've ever had such wonderful help! i was sincerely impressed.

Great value for money”

The hotel is very well located within Midtown Manhattan. Walking distance to important locations. Room was spacious and comfortable with a nice bed and pillows. Hotel staff is very friendly and very much client-oriented.

Excellent location, friendly staff”

The staff are very friendly. Wifi is slow at certain times of the day. Location is excellent in the center of evrything. Easy to get to any point in New York. Mattresses are soft got a back pain from sleeping in that type of mattress. Would have wanted to stay in a higher floor. If you stay on a low floor like we did you can hear the traffic and sometimes feel the trains running through the subway. But all in all for the price we paid, i couldnt expect any better.

Great Location - Great Value”

The location was great. Right in the middle of everything. It was a simple small NY hotel that was clean with a friendly staff. They also had a small fridge in the lobby with free Greek yogurt and granola which was the perfect quick healthy snack coming in off of a long flight and a great easy breakfast to start the day.

Really liked the uniqueness of the room ”

Hotel was very accommodating and was extremely welcoming. The room was unique and was extremely comfortable. I would definitely choose to stay here again if my travels brought me back to New York.

It was good except the size of the bed. ”

The location of this hotel is really good. You can use several lines of the subway. It was convenient to go to the air port using the subway from this hotel. I could eat several flavor of yogurt, musli every day. It was free. I could enjoy good coffee every day in my room. The hotel was really clean. However the size of the bed was really small. We reserved the room for three so two people hdd to lay on the same bed. It was so uncomfortable because the size was quite small compared to other hotels I've ever experienced. The size of the bed for two people was like the size of one person. I'm sure.

Good Atmospher”

It is a classical hotel and the atmosphere is family-like and good. Though the building is old and facilities in a room are not new, there is no problem for staying. The location is very good and within a walking distance from the Grand central Station and the Fifth Avenue. The staffs are senior people and very reliable. The complementary Greek yoghurt in the lobby lounge is very fine!

Great location, spacious room space, classic style”

I'd give full score for the hotel given its relatively cheaper price around the region. Great location, room space is good, and I love the bit of a classic style of room decoration. Free wifi is helpful, staff were very lovely, and nice little bar near the lobby.

Location was awesome!”

Our stay was very convenient, especially the location of the hotel.The price was reasonable and the rooms were comfortable.I would recommend this hotel to my family and friends.

Excellent, I will return to this hotel”

I enjoyed my stay there and will return when next in New York.

excellent location, friendly staff, faded elegance”

Enjoyed the quirkily furnished room( all the lamps switch end on differently) and it was a warm retreat after cold and windy wet streets.The granola was a great idea. There was a wonderful view of the Chrysler Building from the front of the hotel and lots of places of fame within walking distance. Staff told us of good restaurants nearby.We would love to come again. Thanks

excellent location”

The stay was great. Free greek yoghurt and apples every day was a surprise. Just that the beds were too small for a two double queen-sized bed room designed for three people. The bed was slanted when once my friend sank into the bed. Other than that, the hotel was great!

A little less than pleasant stay”

A little bit of less than pleasant stay at The Roger Smith Hotel. I booked and paid for 2 Double Rooms with Two Double Beds through Agoda but the front desk lady insisted that there's only one room reserved base on her computer. This is despite of the fact that I showed her the reservation print out that confirms 2 rooms. After making a call to the management, she then confirms the 2 reserved rooms. She was however apologetic. The hotel is old and can't help notice the cracks on the side panels of the walk way going to the rooms. The bath tub was old, small and very slippery with no anti-slip rubber pads. I almost slipped 4 times! On the day of check out, there was no door man to help me take out and put our luggagges inside the limo.