
"Best staff experience I have had in London."



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The Royal Cambridge
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hyde Park, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye.
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170 meters to public transportation
Airport transfer
Located in heart of London
Free Wi-Fi in all rooms!
Daily housekeeping
Splendid!!”
First timer muslim married couple been to London on a free easy trip. No doubt it is only 8D6N trip but we certainly had wonderful time. London was such an aweeeeeeeeee to begin with!!! Will not stop there. Be back soon for sure again and again and this hotel the no.1 choice always!! Hotel was chosen in view of good ratings given from Malaysian celebrity stayed over. Halal simple breakfast spread which was a plus point for us muslim. Hotel easily accessible and very much near to Paddington station. Only 15mins to reach via heathrow connect from the London airport. From the hotel very much easy to explore London everywhere even if it is late at night, so much food around to locate. Room very much simple tho a lil small and crampy but we dealed with it as we only need it to sleep. Bed wise comfortable tho pillow might be soft to some but we slept thru well each night due to tiredness exploring the country. hee. Simple toiletries amenities with no fridge and hair dryer but was fine to us. Receptionist very friendly and approachable if we were having doubts. In all, we loved this very hotel and will be back to this hotel again again for sure!! Thumbs up for the great location!!
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Dear Ms Muhammad Thank you for taking your time to write a kindhearted review about your recent stay at the Royal Cambridge Hotel. From all of us at the hotel, we are truly delighted to hear that you had a wonderful experience staying with us and we want you to know that having you here was indeed a pleasant time for us too. Hope we can hear again from you soon!
Brilliant Location and good value for money ”
Excellent stay. Great Location. Shops just around the corner. So is Paddington underground. We walked to Hyde park so close again. Parking was £15/day so that's good value for central london. Good modern refurbished rooms. Ours was a triple so spacious for central london. Well thought out for space etc. Would go back.
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Decent hotel”
we read some very bad reviews on this hotel after we had booked & arrived rather anxious about what we would find. we were very pleasantly surprised to find this hotel clean & perfectly adequate for our stay in london. we had a twin room on the top floor which was of a good size, the bedding was clean & the beds very comfortable. the en-suite was clean though quite small but perfectly adequate for our needs. the hotel itself was clean though the decor could do with some updating & the carpets were rather worn but again clean. staff were very friendly & helpful. the breakfast, i must admit, was rather uninspiring but again adequate. we were very pleased on checking out after breakfast that we were allowed to leave our luggage at the hotel even though our train didnot leave til 7pm. a very pleasant stay, i would not hesitiate to book in this hotel again.
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Good value hotel in London”
Clean comfy hotel in London. Room was fairly small but plenty for what we needed. We were on the ground floor at the front of the building and for some people that may have been noisy but we were ok. Breakfast had a decent selection. Good for an overnighter in London and reasonable price.
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Dear Ms Nicola Thank you for taking your time to write a kindhearted review about your recent stay at the Royal Cambridge Hotel. From all of us at the hotel, we are truly delighted to hear that you had a wonderful experience staying with us and we want you to know that having you here was indeed a pleasant time for us too. Hope we can hear again from you soon!
The best!”
This has been my fav hotel in London so far. Everything from the staff to the room was perfect! Would stay here again on my next trip to London.
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great hotel in good location”
my friends and i prefer an individual room each .. so dont want to pay big dollars for a hotel, this place is great if you want a private room and private bathroom .. don't do share facilities .. rooms are small .. but you are only there for the nights sleep and a shower .. brekky is okay .. eggs, saugages and my fav baked beans, plus toast and jam and cereals .. all in all a great place if you want a reasonable price for your own room
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It was OK”
Having never been to London before, I don’t know if the experience we had in this hotel was standard for the area. Personally however I was disappointed overall. The rooms feel a little dated and cramped, and could do with a refresh. Our room had no natural light, with the window facing an internal stairway. The room was hot and stuffy, even with the air conditioning on which made getting a good rest after a day exploring the city a little hard. There was a TV, but it had no reception. Breakfast is a standard buffet affair, but nothing to write home about. The dining area is also downstairs so has no natural light and can get very cramped and busy. Staff are friendly and I didn’t have any negative experiences - however I also wouldn’t say my interactions were memorable either. Location wise, the Paddington station & tube is really close by and accessible. The overall experience wasn’t unpleasant - I guess I just had different expectations based on the photos/profile.
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Marathon Weekend ”
Hi we stayed the weekend of he marathon , the room was clean , we requested a cot for our grandchild who was staying with us on the Saturday night who was 2 , asked at the breakfast room the day before had they a highchair and she just said no, very unhelpful then asked at reception who said they didn't have one, buy they would purchase one for the following day. The breakfast area is far to small so it was nightmare putting a high chair in there, it just blocked the aisle up and the tables were that close together you couldn't remove a chair and put it in that place, the hotel is fine for adults but not suitable for anybody travelling with young children.
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Thank you for your feedback and insight. We are sorry to hear there were issues during your stay with us regret that these unfortunate events occurred. Please be assured we take all feedback on board and are always looking to evolve our services. Yours Sincerely
Cheap for London”
If they have offers, yes, it's good to stay. The room is fine, clean and new. Just too small and you can hear the noise from the street because it has old windows. But i will recommend it if you can get a good price.
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Dear Mr Christopher Thank you for taking your time to write a kindhearted review about your recent stay at the Royal Cambridge Hotel. From all of us at the hotel, we are truly delighted to hear that you had a wonderful experience staying with us and we want you to know that having you here was indeed a pleasant time for us too. Hope we can hear again from you soon!
Lovely modern hotel. 2 min walk from Paddington”
Great location. Very close to Oaddington station and 5 mins walk from HydePark. Parking in front of hotel. Clean and modern. Great TVs in rooms. Choice at breakfast.
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Pleasant stay”
The hotel is undergoing major refurbishment at present. Whilst our room had been done to a high standard the outside and basement of the hotel were still undergoing renovation. Our room was tiny and each time we got out of bed we got caught on the TV on the wall. The breakfast room in the basement was dusty and dirty. Each morning at 8am the workmen arrived and two mornings running proceeded to sand the windows and surrounds of the outside of our room. Not something I want or expected whilst on a short break. I wasn't warned of this either on booking or checkin although the work ongoing was evident when we arrived. Checkin staff weren't very informative and I don't feel overall value for money was gained.
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Excellent”
Enjoyed our stay the road outside was busy at night. The only draw back was the dining room seating was very tight apart from that a good choice of food & plenty of it. Staff were all very pleasant & helpful. Would book again. Mr & Mrs Baird Glasgow.
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Above average”
When checking in to the hotel the was no problems only to find out the lift was broken & had to go put the luggage downstairs as we got there at 1:20pm and check in wasn’t until 2pm. I suffer with my knee & hips so struggled with these stairs. I made sure this had a lift but when arrived it was out of order. After checking in and getting to the room climbing 4 smallish sets of stairs got into the room. Was clean but very very small not what the pictures look like. I nearly fell trying to get around the bed trying not to knock the tv on the wall. The windows are very thin and you hear absolutely everything inside the hotel and outside. I didn’t have breakfast as it finishes at 9am which is far to early for breakfast to finish so again that was another downside. When I’m away I like to have a sleep in and rest. Room has a list of things when you book what it has in, safe to say I didn’t find anything only a fan & a kettle. Lists that is has iron and couldn’t find this isn’t he room neither. Every time we went out the was nobody as reception. We checked out at 11 the next morning & left the cases in the downstairs of the hotel until it was time we leave later on in the day. We went back and the hotel was locked up we stood bussing the button for nearly 30minutes knocking on the knocker then a gentleman who was on reception came and opened the door and then sat on reception. I’m guessing he was having a sleep because he looked abit rushed and his shoes wasn’t on properly. This then made us late getting out train home. If your staff need a sleep throughout the day then the should be swapping over not shutting the hotel for over 30minutes. I don’t know how long it has been locked before we got there but the sign on reception said receptionist will be back in a few minutes. Standing in the cold and rain for almost 30minutes until he opened the door up. The is a fridge in the reception with only red bull in. I wouldn’t recommend this hotel. It’s on a row of other really nic
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Great location. Clean room”
Room was not big but was very clean. They have air conditioner in the room. Breakfast is fair. Juice, cereal, bread, sausages....everything you can eat. Wifi is ok. But it was not working on our last stay. Overall, this is a good deal for money.
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Great location”
The hotel is next to paddington station so u can just drag your bags to the station and off to heathrow. The room is quite small same goes with the bfast area.
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Dear Ms Norkartiny Thank you for taking your time to write a kindhearted review about your recent stay at the Royal Cambridge Hotel. From all of us at the hotel, we are truly delighted to hear that you had a wonderful experience staying with us and we want you to know that having you here was indeed a pleasant time for us too. Hope we can hear again from you soon! Regards
Locations is superb!”
Very close to paddington station. Easy access to public transport. I really love this hotel it’s very cosy! However the elevator don’t seems to work often’ I had to climb up and down the stairs to my room on the top floor.
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Very noisy, basic, basic acoomadation”
Rooms 1 and 2 are terrible. You will be woken at 6am by housekeeping staff coming in out and slamming the door. Very noisy hotel. Can hear people across the hall coughing. No heating, cooling. Breakfast is basic. Reception staff friendly, bit disinterested. Pillows are the worst I've ever seen. Great location though.
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Value for money”
It was the cheapest in its category when i booked a week before. It has all the basic necessity and it was very clean. It is near paddington street and all halal eateries such as kfc, subway and kebab shops are nearby. But their breakfast buffet can be improved.
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Dear Ms Norkartiny Thank you for taking your time to write a kindhearted review about your recent stay at the Royal Cambridge Hotel. From all of us at the hotel, we are truly delighted to hear that you had a wonderful experience staying with us and we want you to know that having you here was indeed a pleasant time for us too. Hope we can hear again from you soon!
Good location, small but clean ”
Very good location, close to St Mary Hospital bus stop and Paddington underground. Good attitude and helpful of reception staff, but staff who served breakfast are feeling angry. Room and also bathroom are small, but clean.
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Dear Ms Wing Thank you for taking your time to write a kindhearted review about your recent stay at the Royal Cambridge Hotel. From all of us at the hotel, we are truly delighted to hear that you had a wonderful experience staying with us and we want you to know that having you here was indeed a pleasant time for us too. Hope we can hear again from you soon!
Good location & full halal breakfast”
Clean, nice room. Nearest to all public transport & many halal food restaurant nearby.
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