Very good 7.8
Based on 1370 reviews

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Very good



based on 1370 reviews
  • Cleanliness 7.8
  • Facilities 6.9
  • Location 8.6
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 7.8
  • Food and dining 6.7
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Md from Singapore
Solo traveler
Room Selected at Check In
Stayed one night in August 2016
Value for money and good location.
A great hotel with a good location. Walking distance to the beach and shopping areas . 24 hrs minimart is just opposite the hotel. There are a lot of Halal food too nearby the hotel.
Reviewed August 23, 2016

Dajung from South Korea
Couple
Superior
Stayed 2 nights in July 2016
Okay
They let us check in early, thankfully. The rooftop pool is great. We had great times there. The room is okay, but cleanliness was very disappointing. I wanted some coffee, so I tried to make some in the room, but the cup was dirty. They didn't change it. The cup coaster was filthy. Some guest might have used it for having jellies and sweets on, and it wasn't replaced to clean ones. The safe was broke. The white bed sheet had some kind of blood stain. But the location is very nice. Near to the Kuta beach, shopping area, diners, Legian area.
Reviewed August 16, 2016

Kok from Malaysia
Solo traveler
Room Selected at Check In
Stayed 3 nights in August 2016
Satiafactory
The location is not too bad. Close to amenities, restaurants. Have a very small spa with minimum two staff and sometimes only one. Can only see one massage room. About a 15 minuted walk to Kuta beach and Hard Rock Cafe. The room was great and the staff was excellence but the breakfast is BAD. I stayed there for a week and we were basically given the stuff for the whole duration so decided to go out to a restaurant nearby to have our breakfast.
Reviewed August 11, 2016

Ken from Australia
Couple
Deluxe
Stayed 14 nights in July 2016
Third time not so lucky
Two previous visits when it was the Royal 18 were very good. This last visit under the Grand Hardys showed deficiences across the board. Queen size doona on a King size bed - simple laziness on the part of housekeeping? Breakfast was a daily ordeal, from no plates, cups, bowls, juice, coffee, bread, yoghurt, fruit, etc, etc. 25 minutes to poach 2 eggs! Scrambled egg without milk in the mix is just a chopped up omelette, and scrambled eggs definitely shouldn't come with the burnt debris of the previous order included. Rooms only provided with 2 tiny bottles of water (even though the hotel guide states 4 bottles of water per room), necessitating a minimart visit to buy more. New management needs to get its act together, train its staff, and work to provide an acceptable level of service.
Reviewed August 11, 2016

Eliana from Indonesia
Couple
Room Selected at Check In
Stayed one night in July 2016
Just OK.
(-) Very old bath tub. Is it only me with this experience? (+) Staffs always with Balinese smile. Bed Quality.
Reviewed August 07, 2016

Zekeriya from United States
Solo traveler
Room Selected at Check In
Stayed one night in August 2016
Excellent
.
Reviewed August 07, 2016

Balazs from United Kingdom
Solo traveler
Deluxe Double or Twin Room
Stayed 2 nights in August 2016
review grand Hardys
Some pictures of the street would be useful to avoid disappointment
Reviewed August 04, 2016

Aidan from Australia
Solo traveler
Deluxe
Stayed 7 nights in July 2016
Very happy
I stayed at grand hardys for 7 nights and thoroughly enjoyed every moment. Very friendly staff and nice room and cleanliness.
Reviewed August 03, 2016

Charoenkwan from Thailand
Couple
Deluxe
Stayed one night in July 2016
Kuta area
Good location in Kuta. Clean. Nice big bed. No hair dryer, though. Breakfast is great.
Reviewed August 02, 2016

Anton from Russia
Couple
Superior
Stayed one night in July 2016
Good hotel! We were glad!
Good place!
Reviewed July 27, 2016


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