The Royal Haciendas Resort & Spa
The Royal Haciendas Resort & Spa is a smart choice for travelers to Playa Del Carmen, offering a relaxed and hassle-free stay.
The range of services provided by The Royal Haciendas Resort & Spa ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides car hire services to help you find what you want in Playa Del Carmen.
Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's ticket service and tours. The resort's on-site laundromat and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms at The Royal Haciendas Resort & Spa are fitted with all the amenities travelers need. The resort provides air conditioning in some rooms for the benefit of guests. Some selected rooms at The Royal Haciendas Resort & Spa include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The resort also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms. The Royal Haciendas Resort & Spa also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's bar.
Guests of The Royal Haciendas Resort & Spa can even have groceries delivered to their room for cooking, using the resort's special service.
The Royal Haciendas Resort & Spa lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. The private beach at the resort is a very special feature, providing direct ocean access exclusively for guests. Pamper and indulge yourself with a visit to the massage, hot tub, salon, solarium, steam room, spa and sauna. The many offerings at The Royal Haciendas Resort & Spa ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at The Royal Haciendas Resort & Spa gives you a great reason to spend more time in your swimsuit. For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like snorkeling, non-motorized water sports, motorized water sports and diving. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like boats and canoes made available at The Royal Haciendas Resort & Spa.
In a competitive mood? Get sporty with your travel group or other guests at the tennis court and golf course on site in the resort. Have some relaxing fun with family and friends at the games room. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Around the property
This is your chance to explore all that Playa Del Carmen has to offer. Pose in front of Quinta Avenida located 4.4 km away, and you can always show your friends the time you went to Playa Del Carmen. Engage in the city's best art at 3D Museum of Wonders located 4.5 km away, where you can learn about the local art scene and buy original works.
Reasons to stay here
This resort scores higher than 98% of the city's accommodations on value for money
This resort's food and dining score higher than 99% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.
Great and enjoyable stay”
Great buffet foods and a lot activities for different ages people, if you looking for night life here is not a lot but you want a relaxing and good quality foods then the Royal is for you.
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Not what you think as all inckusive”
Was completely shocked by the cheapness and corner cutting of this establishment. READ THIS REVIEW! It will save you if you are considering royal haciendas. First of all they only have two restaurants plus the buffet. They have a snack bar and literally a pizza oven that they consider a restaurant. There are not 5 restaurants! And the buffet for lunch was absolutely abysmal. The same thing every day and honestly very few options. Just some taquitos and nachos and vegetables. Breakfast is better but once again it is the only choice. Oh and they closed one of the two restaurants on Saturday because they said “it’s Saturday so it’s closed” I would have preferred they lie to me. I am a pina colada person. THEY WERE AWFUL! I don’t know what mix these guys were using but it didn’t even taste good. I tried 3 different bars and all the same weird texture and flavor. Daiquiris also. Trrrible! And I don’t think there was a drop of alcohol in them. How about Beers you say? You have ONE CHOICE!! Dos Equis. That’s it. I saw a fridge full of other beers behind the bar and the guy literally says “that’s not included”. what???! I guess all inclusive translates differently. All I wanted was a corona light that I saw in the fridge. Nope! Next problem we encountered was trying to rent a kayak. It’s supposed to be free but guess what …. No kayak available on weekends! Crazy right? Wait! So on Saturday we see two older couples with kayaks. So we asked… they apparently are “ royal” members and get special treatment. We wanted to go into town to buy some things so we inquired about the hotel shuttle which was supposed to be free. Guess what? NO SHUTTLE SATURDAY! By this point I had kind of had enough. Especially when they relentlessly tried to sell you on one of their way overpriced massages all day and night. Also there only the hotel bar open after 8pm. One bar for like 500 guests. The room itself was a decent size but the pillows
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Fun trip. Royal Haciendas was clean and spacious”
The staff was very good.
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Royal Haciendas”
The food menu has not changed in four years and tastes bland. Resorts are being built on both sides of Royal Haciendas which will contribute to noise and crowding.
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Worth to stay”
relatively cheaper than other all-inclusive hotels around Playa del Carmen. Good facilities with nice ocean view.
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Not the best AI but good for the money”
Did two nights here as the price was so good compared to other resorts. For the money it was very good but don’t expect a full all inclusive package.
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Relaxing Vacation ”
pros - Location was perfect if you want to relax, pool, swim up bar, the Morales restaurant and most the staff were great. The beach set up was fantastic - stick a flag in the tree server comes over quick, order food or drink. Food from the bar and grill was good. Cons - all inclusive drinks majorly watered down. Only have a choice of Dos equis for lager. Only actually tasted alcohol in the drinks from the Morales restaurant.
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Timeshare not resort”
This is a timeshare. It is filled primarily with retired Americans. They call your room at eight in the morning wanting to pitch you the timeshare. They come to your breakfast table while you're eating breakfast and insists on your attending the show. It will only allow a person to have one towel at the pool or the beach. It requires you to return the plastic card keys or face a five dollar per key charge. The staff's English is unsatisfactory. that he the tub is 89°. They move your room on Saturday rain or shine introducing inconvenience over the weekend for a weekend traveler. They have rules and methods that go unstated until after the guest discovers them. This is not a resort hotel. It is a timeshare.
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It exceeded all expectations”
Only issue is we were not told prior to booking we would have to switch rooms until check in. Explanation for Time Share ownership was reasonable and acceptable however when bellhop called for us to move, we were moved to a room that was not clean. It was dirty, disgusting, with odors. We almost wanted to leave the resort. After the room was cleaned, we stayed and the room was fine. It was still a very unpleasant experience based on the premium price we agreed to. We would still return and recommend to others.
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Beautiful resort, great service, we will be return”
we will definitely return to this resort. the room looked new with granite countertops, dishwasher,beautiful decorating - very upscale. the service was impeccable and the property was well maintained. i really liked the location closer to playa del carmen and beautiful beaches. the beach our front of the hotel was very nice
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Excelencia”
Maravillosa
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muy recomendable”
Simplemente espectacular!!!
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가성비 만점의 숙소”
가격 대비 매우 훌륭합니다. 시설도 잘돼있고 음식도 맛있고 뷰도 좋고 다 좋았어요. 단점은 시내에서 다른 호텔들 대비 거리가 많이 먼 편인데 아침~낮시간엔 셔틀 운영하고 있으니 프런트에 시간표 물어보세요
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