The Royal Haciendas Resort & Spa

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Chetumal/Pto. Juarez Highway Km 289+10 Lote2, Mz 70, El Marlyn Azul, Playa Del Carmen, Mexico, 77710

Highlights

Front desk [24-hour]

Excellent room comfort & quality

- Guests have rated this property 9.4/10 on room comfort and quality

Airport transfer

- Airport transfer available at additional charge. To request, check the...

Sparkling clean

Sparkling clean - Guests have rated this property 9.3/10 on cleanliness

Private beach

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the El Marlyn Azul part of Playa Del Carmen, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Rio Secreto as well as Playa Punta Esmeralda nearby. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Your dates are popular among travelersUsers are booking a place in Playa Del Carmen every 19 minutes on Agoda.com
Room comfort and quality 10.0
Cleanliness 9.3
Service 8.9
Value for money 8.8

Based on 558 verified reviews

Room comfort and qua...

10.0

Cleanliness

9.3

Service

8.9

Value for money

8.8

Facilities

8.6

Location

8.6

See map

8.6Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Quinta Avenida
4.5 km
3D Museum of Wonders
4.6 km
Nuestra Senora del Carmen Catholic Church
5.1 km
Parque Los Fundadores
5.1 km
Rio Secreto
11.4 km
Closest landmarks
PARQUE LA NICTE-HA
790 m
Gran Coral Golf
1.5 km
Centro de Salud
1.7 km
Bull Sharks Diving Center
1.8 km
Gym
1.9 km

Good to know

Value for money8.8
Location rating8.6
Nearest airportCozumel International Airport (CZM)
Distance to airport20.1 km

Rooms available at The Royal Haciendas Resort & Spa

Exceptional
Room comfort & quality

10

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Based on 40 reviews from verified travelers

Deluxe Two-Bedroom Suite
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  • Room size: 134 m²/1442 ft²
  • Ocean (partial view) view
  • 2 double beds and 1 king be...
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Deluxe One Bedroom Suite Beachfront
...
  • Room size: 97 m²/1044 ft²
  • Beach view
  • 1 king bed and 2 double bed...
Enter dates to see prices
Deluxe Two Bedroom Suite Beachfront
...
  • Room size: 134 m²/1442 ft²
  • Beach view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Deluxe One-Bedroom Suite
...
  • Room size: 97 m²/1044 ft²
  • Ocean (partial view) view
  • 1 king bed
Enter dates to see prices
Deluxe Two-Bedroom Suite
...
  • Room size: 134 m²/1442 ft²
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Run of House
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  • Room size: 37 m²/398 ft²
  • Sea view
  • 2 double beds
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Deluxe Junior Suite
...
  • Room size: 37 m²/398 ft²
  • Ocean (partial view) view
  • 2 double beds
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Deluxe Junior Suite Beachfront
...
  • Room size: 37 m²/398 ft²
  • Beach view
  • 2 double beds
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Deluxe Two Bedroom Master Suite Ocean View
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  • Room size: 150 m²/1615 ft²
  • 1 king bed
  • 1 king bed
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Deluxe One Bedroom Suite Ocean View
...
  • Room size: 82 m²/883 ft²
  • Ocean view
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Frequently asked questions

The Royal Haciendas Resort & Spa provides airport transfer service upon request with an additional fee of 25 MXN in local currency. To request, check the box on the booking form just before the payment page.

The Royal Haciendas Resort & Spa delivers a wide selection of water sport activities such as snorkeling, diving, canoe, and water sports (non-motorized) for you to take full advantage of while lodging here.

The Royal Haciendas Resort & Spa has car park onsite free of charge for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Yes! The benefits of staying at The Royal Haciendas Resort & Spa include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

While remaining at The Royal Haciendas Resort & Spa, take delight in your morning or evening stroll at nearby park such as PARQUE LA NICTE-HA.

The Royal Haciendas Resort & Spa has a total of 252 rooms.

Past families with older children that have stayed at this property have given The Royal Haciendas Resort & Spa an average rating of 8.7. You can search for more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is ADO International Bus Station, 5024.34 m away from The Royal Haciendas Resort & Spa.

The Royal Haciendas Resort & Spa’s location in the El Marlyn Azul neighborhood puts it close to famous attractions which includes Playa Punta Esmeralda.

Check-in is from 4:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

Wake up to a great buffet and continental breakfast at The Royal Haciendas Resort & Spa. Customers can enjoy breakfast offered with an additional charge of 234 MXN for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

More about The Royal Haciendas Resort & Spa

More about The Royal Haciendas Resort & Spa

Experience Luxury and Tranquility at The Royal Haciendas Resort & Spa

Welcome to The Royal Haciendas Resort & Spa, a stunning 4-star hotel nestled in the heart of Playa Del Carmen, Mexico. Built in 2006, this luxurious resort offers a haven of tranquility and elegance for travelers seeking a memorable vacation experience. With its breathtaking architecture, impeccable service, and world-class amenities, The Royal Haciendas Resort & Spa promises to exceed your expectations and create unforgettable memories. Upon arrival, guests are greeted with warm hospitality and a seamless check-in process. Check-in begins at 4:00 PM, allowing you to settle in and start your vacation at your own pace. The friendly and attentive staff will ensure that you feel welcomed and comfortable from the moment you step foot into the resort. When it's time to bid farewell to this paradise, check-out is until 11:00 AM, allowing you to make the most of your last day in Playa Del Carmen. Whether you choose to relax by the pool, indulge in a spa treatment, or explore the nearby attractions, The Royal Haciendas Resort & Spa ensures that your departure is as smooth as your arrival. Conveniently located just 30 minutes away from the airport, The Royal Haciendas Resort & Spa offers easy access to and from your dream vacation destination. Say goodbye to long and tiring journeys, and say hello to a stress-free and enjoyable travel experience. With a total of 252 beautifully appointed rooms, The Royal Haciendas Resort & Spa offers a variety of accommodation options to suit every traveler's needs. Whether you prefer a cozy room with a garden view or a spacious suite with ocean vistas, each room is designed to provide the utmost comfort and relaxation. Please note that The Royal Haciendas Resort & Spa has a child policy in place. While children are more than welcome to stay at the resort, there may be extra charges involved. We recommend contacting the hotel directly for more information on the child policy and any additional charges. Indulge in the ultimate luxury and immerse yourself in the beauty of Playa Del Carmen at The Royal Haciendas Resort & Spa. Book your stay today and let the magic of this enchanting resort transport you to a world of relaxation and bliss.

Endless Entertainment at The Royal Haciendas Resort & Spa

At The Royal Haciendas Resort & Spa in Playa Del Carmen, Mexico, you'll find an array of entertainment facilities that will keep you entertained throughout your stay. Whether you're looking to relax, have fun, or indulge in some retail therapy, this resort has it all. Step into the world of luxury and pampering at the spa, where you can enjoy a soothing massage or rejuvenating facial. Unwind in the hot tub, sauna, or steam room, and let the stress melt away. For those who love to stay active, the resort offers a well-equipped fitness center and a games room where you can challenge your friends and family to a friendly competition. Explore the beautiful garden and take in the stunning views, or soak up the sun at the solarium. If you're in the mood for some shopping, head to the gift/souvenir shop, where you'll find a variety of unique items to take home as a memento of your stay. And when it's time to unwind, grab a drink at the bar and relax in the cozy ambiance. With its wide range of entertainment facilities, The Royal Haciendas Resort & Spa ensures that there's never a dull moment during your stay. Whether you're seeking relaxation, adventure, or simply want to indulge in some retail therapy, this resort has something to offer everyone.

Unleash Your Inner Athlete at The Royal Haciendas Resort & Spa

At The Royal Haciendas Resort & Spa, sports enthusiasts will find a wide array of top-notch facilities to keep them active and entertained throughout their stay. Whether you're a golf aficionado, a tennis pro, or a water sports enthusiast, this resort has something for everyone. For those looking to perfect their swing, the resort offers a pristine golf course right on-site. With lush fairways, challenging greens, and stunning views of the surrounding landscape, this course is a golfer's paradise. After a round of golf, guests can relax and unwind at the outdoor pool or enjoy a refreshing drink at the poolside bar. Fitness enthusiasts will be pleased to discover a state-of-the-art fitness center, equipped with the latest cardio and strength training equipment. Whether you prefer to lift weights, run on a treadmill, or take a group exercise class, this facility has everything you need to stay in shape during your vacation. Tennis lovers will also find their slice of heaven at The Royal Haciendas Resort & Spa. The resort boasts well-maintained tennis courts where guests can challenge their friends or family to a friendly match. After an intense game, guests can cool off with a dip in the indoor pool or head to the private beach for some sun and sand. Water sports enthusiasts are in for a treat with a variety of options available. From motorized water sports like diving and boating to non-motorized activities such as canoeing and snorkeling, there's no shortage of aquatic adventures to embark on. Whether you're a seasoned diver or a beginner snorkeler, the resort's professional instructors and top-quality equipment will ensure a safe and unforgettable experience. So, whether you're looking to improve your swing, work up a sweat, or make a splash, The Royal Haciendas Resort & Spa has it all. Get ready to unleash your inner athlete and create lasting memories at this exceptional destination.

Convenience Facilities at The Royal Haciendas Resort & Spa

Experience the utmost convenience during your stay at The Royal Haciendas Resort & Spa in Playa Del Carmen, Mexico. With an array of top-notch facilities, this luxurious resort ensures that your every need is met. Start your day by taking advantage of the 24-hour room service, allowing you to enjoy a delicious breakfast in the comfort of your own room. The laundry service ensures that your clothes are always fresh and clean, making your stay hassle-free. Additionally, the daily housekeeping service ensures that your room is always tidy and well-maintained. For added convenience, the resort offers safety deposit boxes to store your valuable belongings, giving you peace of mind throughout your stay. The concierge service is readily available to assist you with any inquiries or requests, ensuring that your experience at the resort is seamless. Stay connected with the complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work or share your vacation photos with loved ones, you can do so effortlessly. The resort also provides a designated smoking area for guests who smoke. To make your check-in and check-out process a breeze, the resort offers express check-in/check-out services. Luggage storage is also available, allowing you to explore the area without any cumbersome bags. Lastly, The Royal Haciendas Resort & Spa features a laundromat, making it convenient for guests who prefer to do their own laundry. With these exceptional convenience facilities, The Royal Haciendas Resort & Spa ensures that your stay is comfortable, hassle-free, and truly unforgettable.

Convenient Transport Facilities at The Royal Haciendas Resort & Spa

At The Royal Haciendas Resort & Spa in Playa Del Carmen, Mexico, guests can enjoy a range of convenient transport facilities that make exploring the area a breeze. The hotel offers airport transfer services, ensuring a seamless and stress-free journey from the moment you arrive. Whether you're traveling for business or pleasure, this service allows you to start your vacation or business trip on the right foot. In addition to airport transfers, The Royal Haciendas Resort & Spa also provides various transport options for guests to explore the surrounding area. The hotel offers tours to popular attractions, allowing you to discover the beauty and culture of Playa Del Carmen and its surroundings. If you prefer to explore independently, the hotel offers car hire services, making it easy for you to venture out and discover the hidden gems of the region at your own pace. For guests who prefer not to drive, The Royal Haciendas Resort & Spa offers a convenient taxi service, ensuring you can easily get around without the hassle of navigating unfamiliar roads. The hotel also provides a ticket service, allowing you to conveniently book tickets for local attractions and events. With onsite valet parking and a free-of-charge car park, guests can rest assured that their vehicles are safely taken care of during their stay. Whether you're looking to explore the vibrant city of Playa Del Carmen or embark on exciting day trips to nearby attractions, The Royal Haciendas Resort & Spa's transport facilities ensure that your travel needs are well catered for, enhancing your overall experience at this luxurious resort.

Luxurious Room Facilities at The Royal Haciendas Resort & Spa

Indulge in a truly luxurious stay at The Royal Haciendas Resort & Spa, where every aspect of your comfort and convenience has been carefully considered. Each room at this exquisite resort is equipped with a range of top-notch facilities to ensure a memorable and relaxing experience. Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the tropical heat. Wrap yourself in plush bathrobes, adding an extra touch of luxury to your stay. Get ready for a night out or a day of exploration with the convenience of a hair dryer, ensuring you look your best at all times. For your entertainment needs, each room is equipped with a television, allowing you to unwind with your favorite shows and movies. Step outside onto your private balcony or terrace and take in the breathtaking views of the surrounding paradise. Stay connected to the world with satellite/cable TV, providing a wide range of channels to choose from. Keep your drinks and snacks cool with the refrigerator in your room, perfect for storing refreshments for those lazy afternoons by the pool. With these exceptional room facilities, The Royal Haciendas Resort & Spa promises a truly unforgettable stay in Playa Del Carmen, Mexico.

Indulge in Culinary Delights at The Royal Haciendas Resort & Spa

At The Royal Haciendas Resort & Spa, you can embark on a gastronomic journey like no other. With a range of dining facilities to choose from, you'll be spoiled for choice during your stay. Start your day with a delicious breakfast at the breakfast buffet, where you can savor a variety of mouthwatering options. From freshly baked pastries to made-to-order omelets, there's something to satisfy every palate. For a quick pick-me-up or a casual bite, head to the coffee shop, where you can enjoy a cup of expertly brewed coffee and a selection of light snacks. If you're looking for a more formal dining experience, the resort's restaurant offers a diverse menu of international and local cuisine. Indulge in flavorful dishes crafted with the freshest ingredients, while enjoying stunning views of the surrounding tropical paradise. Whether you prefer to dine in the comfort of your own room or explore your culinary skills in a shared kitchen, The Royal Haciendas Resort & Spa has got you covered. With 24-hour room service and a shared kitchen facility, you have the flexibility to enjoy a meal whenever and wherever you please. The dedicated staff ensures that your dining experience is nothing short of exceptional, with daily housekeeping and grocery deliveries to cater to your every need. So come and experience a culinary adventure at The Royal Haciendas Resort & Spa, where every meal is a celebration of taste and indulgence.

Luxurious and Spacious Accommodations at The Royal Haciendas Resort & Spa

Indulge in the comfort and elegance of The Royal Haciendas Resort & Spa's exquisite room offerings. With a variety of options to choose from, you are guaranteed to find the perfect retreat for your stay in Playa Del Carmen, Mexico. Experience the ultimate relaxation in the Deluxe Junior Suite, featuring 41 square meters of space and two comfortable Double Beds. For those seeking breathtaking ocean views, the Deluxe Junior Suite Beachfront offers the same luxurious amenities with the added bonus of stunning beachfront vistas. For a truly lavish stay, the Deluxe One Bedroom Suite Beachfront provides a spacious 81 square meters of living space, complete with either two Double Beds or one King Bed. Alternatively, the Deluxe One-Bedroom Suite offers the same indulgence with a King Bed, perfect for couples or solo travelers. If you're traveling with family or a larger group, the Deluxe Two Bedroom Suite Beachfront is the ideal choice, offering a generous 149 square meters of space and the option of two Single Beds, two Double Beds, or one King Bed. The Deluxe Two-Bedroom Suite provides the same luxurious amenities and bedding options, ensuring everyone can enjoy a comfortable and memorable stay. Booking your stay at The Royal Haciendas Resort & Spa through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and secure your reservation in just a few clicks. Don't miss out on this incredible opportunity to enjoy the finest accommodations at unbeatable prices. Book your stay at The Royal Haciendas Resort & Spa today!

El Marlyn Azul: A Tranquil Oasis in Playa Del Carmen

Nestled in the heart of Playa Del Carmen, Mexico, El Marlyn Azul is a hidden gem that offers a tranquil oasis for those seeking a peaceful escape from the bustling city. This charming boutique hotel is located just a stone's throw away from the pristine white sands and crystal-clear waters of the Caribbean Sea, making it the perfect retreat for beach lovers. With its picturesque surroundings and serene atmosphere, El Marlyn Azul provides a truly immersive experience in nature. Guests can unwind and soak up the sun on the hotel's private beach area, or take a refreshing dip in the sparkling outdoor pool. The lush tropical gardens that surround the property create a sense of serenity, making it an ideal spot for relaxation and rejuvenation. In addition to its idyllic location, El Marlyn Azul offers comfortable and well-appointed rooms that are designed to provide the utmost comfort and convenience. Each room features modern amenities such as air conditioning, flat-screen TVs, and private balconies or terraces with stunning views of the ocean or garden. For those looking to explore the vibrant city of Playa Del Carmen, the hotel's central location makes it easy to discover the area's top attractions. From world-class restaurants and lively bars to boutique shops and cultural landmarks, there is something for everyone just a short distance away. Whether you are seeking a romantic getaway, a family vacation, or a solo adventure, El Marlyn Azul offers a peaceful haven in the heart of Playa Del Carmen. Experience the beauty of the Caribbean and indulge in the tranquility that this charming boutique hotel has to offer.

Convenient Transportation from the Airport to The Royal Haciendas Resort & Spa

Located in the breathtaking El Marlyn Azul area of Playa Del Carmen, Mexico, The Royal Haciendas Resort & Spa offers a luxurious and unforgettable vacation experience. Getting to this stunning resort is a breeze, thanks to its convenient proximity to the airport. If you're flying into Playa Del Carmen, you'll most likely arrive at Cancun International Airport, which is approximately 40 kilometers away from The Royal Haciendas Resort & Spa. Upon landing, you have several transportation options to reach the resort. One of the most popular choices is to arrange a private airport transfer, where a professional driver will greet you at the airport and take you directly to the resort in a comfortable and air-conditioned vehicle. This hassle-free option ensures a smooth and seamless journey. Alternatively, you can opt for a shared shuttle service, which offers a cost-effective way to reach The Royal Haciendas Resort & Spa. These shuttles operate on a schedule and transport multiple passengers, so you may need to wait for other travelers to arrive before departing. However, it's a great opportunity to meet fellow vacationers and share travel stories. For those who prefer more independence, renting a car is an excellent choice. Cancun International Airport has multiple car rental companies located on-site, allowing you to pick up your vehicle upon arrival. The drive from the airport to The Royal Haciendas Resort & Spa takes approximately 45 minutes, and the resort offers free parking for guests. No matter which transportation option you choose, the journey from the airport to The Royal Haciendas Resort & Spa is filled with anticipation and excitement. As you arrive at the resort, you'll be greeted by the warm and friendly staff, ready to provide you with a memorable stay in paradise.

Explore the Vibrant Surroundings of The Royal Haciendas Resort & Spa

Nestled in the heart of Playa Del Carmen, The Royal Haciendas Resort & Spa offers a prime location surrounded by a plethora of landmarks and attractions. Just a stone's throw away, you'll find Playa Punta Esmeralda, a picturesque beach known for its crystal-clear turquoise waters and soft white sands. Whether you're looking to soak up the sun, take a refreshing dip, or simply enjoy a leisurely stroll along the shoreline, this beach is a haven for relaxation and natural beauty. For nature enthusiasts, a visit to the Mangrove protected area is a must. This ecological reserve is home to a diverse range of flora and fauna, providing a tranquil escape from the bustling city. Immerse yourself in the peaceful ambiance as you explore the winding pathways and observe the unique wildlife that call this area home. If you're seeking a bit of adventure, head to Bull Sharks Diving Center. Dive into the depths of the Caribbean Sea and encounter these magnificent creatures up close. Whether you're an experienced diver or a beginner, this center offers a range of diving experiences suitable for all skill levels. For those looking to explore the city's vibrant culture and entertainment scene, 5th Avenue is just a short distance away. This bustling pedestrian street is lined with an array of shops, restaurants, and bars, offering a taste of local cuisine, vibrant nightlife, and unique shopping experiences. With its convenient location near PARQUE LA NICTE-HA, Gran Coral Golf, Hospital General de Zona #18 IMSS, Diversity Diving, and Playa Fitness Center, The Royal Haciendas Resort & Spa ensures that guests have easy access to a wide range of attractions and amenities. Whether you're seeking relaxation, adventure, or cultural immersion, this resort is the perfect base for your Playa Del Carmen getaway.

Indulge in a Culinary Delight at The Royal Haciendas Resort & Spa

When it comes to dining options, The Royal Haciendas Resort & Spa leaves no stone unturned. With an array of restaurants just steps away from the resort, guests can embark on a culinary journey like no other. Start your day with a delectable breakfast at The Elephants, where you can savor a variety of international dishes in a vibrant and welcoming atmosphere. For a taste of authentic Mexican cuisine, head to Restaurante Frida or Frida's, where you can indulge in traditional flavors and savor the rich spices that define Mexican gastronomy. Piaf Restaurant offers a refined dining experience with its exquisite French cuisine, while Orale Tex Mex is the perfect spot to satisfy your cravings for mouthwatering Tex-Mex favorites. Azul Restaurante is a seafood lover's paradise, serving up fresh catches of the day in a relaxed beachfront setting. If you're in the mood for a lively atmosphere and some delicious cocktails, make sure to visit La Victoria Cantina. Sen Lin Restaurant offers a fusion of Asian flavors, combining the best of Chinese, Japanese, and Thai cuisines. And for those looking to experience the true taste of Mexico, Comida Mexicana serves up traditional Mexican dishes bursting with flavor. With such a diverse range of dining options, The Royal Haciendas Resort & Spa ensures that every palate is catered to, guaranteeing a memorable culinary experience for all guests.

Affordable Luxury: Experience The Royal Haciendas Resort & Spa at a Competitive Price

Escape to paradise without breaking the bank at The Royal Haciendas Resort & Spa in Playa Del Carmen, Mexico. With an average room price of just $366, this luxurious resort offers exceptional value for money. Compared to the average price of a hotel room in Playa Del Carmen, which stands at $248, The Royal Haciendas Resort & Spa provides an unbeatable combination of affordability and upscale amenities. At The Royal Haciendas Resort & Spa, you can indulge in a world-class experience without compromising on quality. From the moment you step into the elegant lobby, you'll be greeted with warm hospitality and a serene ambiance. The spacious and well-appointed rooms feature modern furnishings, plush bedding, and breathtaking views of the sparkling Caribbean Sea or lush tropical gardens. With a range of room options to suit every budget, you can choose from cozy studios to expansive suites, ensuring a comfortable stay for couples, families, and solo travelers alike. Whether you're lounging by the pool, enjoying a rejuvenating spa treatment, or savoring delectable cuisine at one of the resort's restaurants, The Royal Haciendas Resort & Spa offers a wealth of amenities to enhance your stay. Take advantage of the resort's complimentary shuttle service to explore the vibrant city of Playa Del Carmen, known for its stunning beaches, vibrant nightlife, and fascinating Mayan ruins. With its unbeatable average room price and exceptional offerings, The Royal Haciendas Resort & Spa is the perfect choice for those seeking affordable luxury in Playa Del Carmen.

Perfect Location for Relaxation and Great Staff

The Royal Haciendas Resort & Spa offers a perfect location for those seeking relaxation. With its good facilities and stunning ocean view, this resort provides a serene and tranquil atmosphere. Guests can unwind by the pool or enjoy a refreshing drink at the swim-up bar, adding to the overall experience of relaxation and leisure. The Morales restaurant is highly praised by visitors, offering delicious food and excellent service. The staff at the resort are friendly and attentive, ensuring that guests feel welcomed and well taken care of throughout their stay. Additionally, the resort's affordability compared to other all-inclusive hotels in Playa del Carmen makes it an attractive choice for travelers seeking a great value for their money.

A Luxurious Oasis of Excellence

Welcome to The Royal Haciendas Resort & Spa, a place where excellence is not just a promise, but a reality. With an impressive overall rating of 8.5, this magnificent resort in Playa Del Carmen, Mexico, has garnered the praise and admiration of countless satisfied guests. From its exceptional value to its top-notch facilities, The Royal Haciendas Resort & Spa offers an experience that exceeds expectations in every way. One of the standout features of this resort is its impeccable staff performance, which has earned it a remarkable rating of 9.0. The dedicated and friendly staff members go above and beyond to ensure that every guest feels like royalty. Whether it's assisting with reservations, providing local recommendations, or attending to any special requests, the staff's commitment to excellence shines through every interaction. Their warm and welcoming demeanor creates a welcoming atmosphere that sets the stage for an unforgettable stay. Another aspect that sets The Royal Haciendas Resort & Spa apart is its exceptional food and dining options, earning it a remarkable rating of 9.5. Indulge in a culinary journey like no other as you savor delectable dishes prepared by talented chefs using the freshest ingredients. From international delights to local specialties, the resort's restaurants offer a diverse range of flavors to satisfy every palate. Impeccable service, elegant ambiance, and breathtaking views further enhance the dining experience, making it an absolute delight for food enthusiasts.

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Amenities and facilities

Excellent8.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Spanish
Outdoor
  • Beachfront
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Body wrap
  • Canoeing
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Solarium
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water park
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Dishwasher
  • DVD/CD player
  • Fan
  • Free bottled water unavailable
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Microwave
  • Mini bar
  • Non-smoking
  • Outdoor furniture
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Los Murales
  • Cuisine: Seafood
  • Menu: Buffet, A-la-carte

Location

Chetumal/Pto. Juarez Highway Km 289+10 Lote2, Mz 70, El Marlyn Azul, Playa Del Carmen, Mexico, 77710

Excellent8.6

Location

Airports
  • Cozumel International Airport (CZM)
    20.1 km
  • Cancun International Airport (CUN)
    46.3 km
Public transportation
  • ADO International Bus Station
    5.0 km
Hospital or clinic
  • Centro de Salud
    1.7 km
Shopping
  • Galeria de Arte 5ta Avenida
    4.5 km
Convenience store
  • OXXO
    2.0 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Quinta Avenida
    4.5 km
  • 3D Museum of Wonders
    4.6 km
  • Nuestra Senora del Carmen Catholic Church
    5.1 km
  • Parque Los Fundadores
    5.1 km
  • Rio Secreto
    11.4 km
Nearby landmarks
  • PARQUE LA NICTE-HA
    790 m
  • Gran Coral Golf
    1.5 km
  • Centro de Salud
    1.7 km
  • Bull Sharks Diving Center
    1.8 km
  • Gym
    1.9 km
  • 5th Avenue
    2.0 km
  • Mangrove protected area
    2.1 km
  • Hospital General de Zona #18 IMSS
    2.3 km
  • Church of Guadalupe
    2.4 km
  • Muscle Beach Gym
    2.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 4-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that airport transfer is available upon request at an additional charge. Kindly contact the hotel for more information.
  • The minimum age required to check in is 25 years.
  • Guests staying on a Saturday night may need to change rooms.The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process. At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants. Contact the hotel for the pre-check-in instructions.
  • A sanitation fee of USD 3.89 per room per night will be collected upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Getting around
  • Travel time to airport (minutes)30
  • Airport transfer fee25 MXN
Extras
  • Breakfast charge (unless included in room price)234 MXN
The property
  • Year property opened2006
  • Room voltage110
  • Number of rooms 252
  • Number of restaurants4
  • License Id / Local Tax ID/ Entity Name008-013-002459/2025

Property announcements

Contact the hotel for the pre-check-in instructions.

Reviews of The Royal Haciendas Resort & Spa from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7
  • Room comfort and quality score 10 out of 10 and is a high score in Playa Del Carmen
    Room comfort and quality10.0
  • Cleanliness score 9.3 out of 10 and is a high score in Playa Del Carmen
    Cleanliness9.3
  • Service score 8.9 out of 10 and is a high score in Playa Del Carmen
    Service8.9
  • Value for money score 8.8 out of 10 and is a high score in Playa Del Carmen
    Value for money8.8
  • Facilities score 8.6 out of 10 and is a high score in Playa Del Carmen
    Facilities8.6
  • Location score 8.6 out of 10 and is a high score in Playa Del Carmen
    Location8.6
High score for Playa Del Carmen

Rating

9+ Exceptional (11)
8-9 Excellent (4)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (1)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 19 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Samuel from United States
    Couple
    Deluxe One-Bedroom Suite
    Stayed 5 nights in November 2024

    “Exceeded our expectations”

    We've stayed at several resorts in Mexico and this one was the best. The resort is the best designed we've ever stayed at both for comfort and having immaculate grounds. Service was top notch. Drinks were above average. The food was average. Staff were usually ahead of your requests and if you made a request they attempted to please. The beach was a mess due to the recent tropical storms but they have a plan to resolve that. We would gladly stay again.

    Reviewed November 23, 2024
  2. 8.8
    Excellent
    Tracey from United States
    Family with teens
    Deluxe One-Bedroom Suite
    Stayed 6 nights in December 2024

    “Meets diverse travelers needs”

    We are a group of 5- the modern blended family. We're two couples who share a teen daughter through divorce/remarriage. This was a great place to meet everyone's speed for a Xmas holiday. The kiddo could sleep in. The was beach time, pool time, excursions. We could all go out split up. We ate dinner together and could do other meals or not together. Food was for sure decent and sometimes very good. Royal Haciendas definitely meet our needs.

    Reviewed December 28, 2024
  3. 6.8
    Good
    Deverin from United States
    Couple
    Junior Suite Standard
    Stayed 5 nights in October 2022

    “Not what you think as all inckusive”

    Was completely shocked by the cheapness and corner cutting of this establishment. READ THIS REVIEW! It will save you if you are considering royal haciendas. First of all they only have two restaurants plus the buffet. They have a snack bar and literally a pizza oven that they consider a restaurant. There are not 5 restaurants! And the buffet for lunch was absolutely abysmal. The same thing every day and honestly very few options. Just some taquitos and nachos and vegetables. Breakfast is better but once again it is the only choice. Oh and they closed one of the two restaurants on Saturday because they said “it’s Saturday so it’s closed” I would have preferred they lie to me. I am a pina colada person. THEY WERE AWFUL! I don’t know what mix these guys were using but it didn’t even taste good. I tried 3 different bars and all the same weird texture and flavor. Daiquiris also. Trrrible! And I don’t think there was a drop of alcohol in them. How about Beers you say? You have ONE CHOICE!! Dos Equis. That’s it. I saw a fridge full of other beers behind the bar and the guy literally says “that’s not included”. what???! I guess all inclusive translates differently. All I wanted was a corona light that I saw in the fridge. Nope! Next problem we encountered was trying to rent a kayak. It’s supposed to be free but guess what …. No kayak available on weekends! Crazy right? Wait! So on Saturday we see two older couples with kayaks. So we asked… they apparently are “ royal” members and get special treatment. We wanted to go into town to buy some things so we inquired about the hotel shuttle which was supposed to be free. Guess what? NO SHUTTLE SATURDAY! By this point I had kind of had enough. Especially when they relentlessly tried to sell you on one of their way overpriced massages all day and night. Also there only the hotel bar open after 8pm. One bar for like 500 guests. The room itself was a decent size but the pillows

    Reviewed October 17, 2022
  4. 9.2
    Exceptional
    Lisa from United States
    Family with young children
    Run of House
    Stayed 1 night in November 2025

    “Royal Haciendas”

    Great service, food is good. Facilities are great, lots for kids and adults

    Reviewed November 04, 2025
  5. 9.6
    Exceptional
    adrian from New Zealand
    Couple
    Deluxe Junior Suite Beachfront
    Stayed 5 nights in November 2025

    “Exceptional”

    Great resort though a not in central city and no beach!

    Reviewed November 29, 2025
Changed to review page 1

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