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2015
Excellent 8.8
Based on 215 reviews

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About The Royal Horseguards Hotel

Description

Winner of the prestigious AA London Hotel of the Year award in 2010-2011, The Royal Horseguards Hotel is situated near Whitehall Court and primed for exploration in the heart of London. Guests will enjoy access to numerous tourist sites spread across the Western side of London, in addition to the central areas. The hotel also boasts easy access to the Heathrow Airport and features views of the River Thames. Additionally, the Houses of Parliament, Trafalgar Square, Buckingham Palace, Chinatown, and West End theaters are nearby. The rooms are lavish and provide guests with business level accommodation. The on-site restaurant caters to a variety of tastes and features a vast selection of international dishes. The Royal Horseguards Hotel is ideal for travelers that want standard business class accommodation in a convenient area.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Fireplace
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Wheelchair accessible

Languages spoken

  • English
  • Arabic
  • Catalan
  • Czech
  • Dutch
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Hungarian
  • Italian
  • Korean
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Ukrainian
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Policies

When booking for 10 or more rooms, different policies and additional supplements may apply.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 18.00 GBP
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 25.0 km
Internet Usage Fee: 0 GBP
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 282
Parking Fee (per day): 40 GBP
Room Voltage: 220
Time to Airport (Minutes): 50
Year Hotel Built: 1884
Year Hotel Last Renovated: 2009
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Recent customer comments

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Excellent



based on 215 reviews
  • Cleanliness 9.3
  • Facilities 8.6
  • Location 9.6
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for money 8.2
  • Food/Dining 8.0
Sort by
Wei from Taiwan
Family with older children
Deluxe Double Room with River View
Stayed 3 nights in September 2016
overall is very good but minor dissatisfactions
I booked two luxurious double rooms with river view. One of the room was wonderful, but another room is much smaller than the first one, about half of the size of it. My brother and I were very disappointed and they didn't receive my requirement which is one of the rooms shall have two separated beds. Although there were mis-communication between the hotel and Agoda, the staff there was very nice. He arranged another single room for my brother and moved us to a new double room next day. Although the new room didn't have river view, but the room is very nice and comfortable. Thanks the staff for saving our holidays.
Reviewed September 23, 2016
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Arel from Philippines
Couple
Deluxe Double River view
Stayed 2 nights in September 2016
Very nice
Great staff and perfect location
Reviewed September 22, 2016
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Julia from Germany
Family with older children
Deluxe double room
Stayed 3 nights in September 2016
More a good 4 than a 5 star hotel
Nice building, service is very slow, breakfast is good but not special
Reviewed September 05, 2016
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nick from United Kingdom
Couple
Deluxe Double Room City View
Stayed one night in August 2016
great overnight stay
Very comfortable great shower and bed. Pleasant view Good location for large number of sights
Reviewed August 14, 2016
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Michael from United Kingdom
Couple
Deluxe Double River view
Stayed one night in August 2016
Great location and Front Desk staff, then let down
This is an impressive looking hotel in a fantastic location on the Thames, opposite the London Eye and next to Embankment station. The front desk managers are excellent, very welcoming and flexible. The rooms are ok, not massive but this is central London but good. The issues they have are that some of the facilities are not well-maintained - broken toilet seat, leaking shower hose for example and no-one to fix them. Housekeeping service is slow (a 2+ hour wait despite repeated calls) and the porters know nothing about the hotel or rooms and hang around waiting for tips. I would stay again but there are some simple areas for the hotel to make some big improvemnents to the experience
Reviewed August 05, 2016
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DAVID from Australia
Couple
Deluxe Double Room Garden View
Stayed one night in July 2016
Fabulous hotel in London's best location
Everything about this hotel is amazing. It is situated in the best part of London, close to all main attractions and lots of transport options very close by. Easy access to Heathrow Express and Gatwick Express for travelers. Really helpful staff, beautiful rooms, fantastic views, excellent faciltires. This hotel is of historical significance but has all the modern conveniences, even a flatscreen TV in the bathroom. We will always stay here when in London, nothing else compares.
Reviewed July 09, 2016
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Michael from United States
Couple
Deluxe Double Room Garden View
Stayed one night in July 2016
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Reviewed July 07, 2016
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Andrew from United Kingdom
Couple
Executive Garden View
Stayed one night in June 2016
Superb setting by the Thames
Fantastic setting within easy walking distance of many of the main places to visit in London. Very friendly and considerate staff who made the stay a pleasure. I would certainly recommend it
Reviewed July 03, 2016
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Robert from Philippines
Family with young children
Stayed one night in June 2016
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Reviewed June 26, 2016
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DAVID from Australia
Couple
Deluxe Double Room Garden View
Stayed one night in June 2016
THE ONLY PLACE TO STAY IN LONDON
I booked this hotel for my daughter and her partner for a one night stay en route Portugal. The hotel went above and beyond expectations to accommodate their requests for an early check in (after a 24 hour flight) and even upgraded their room to a view of the London Eye. They were blown away by the fantastic staff and by the hotel itself, which is perfectly located in the heart of London, right amongst all the attractions but also so easy to get to from both Heathrow and Gatwick airports, which was important for them ,given their flight schedule. Everything about the hotel is classy and lovely and you couldn't get a better place to stay in London. We will always choose this hotel for London trips, and will highly recommend it to our friends and family. It is perfect!
Reviewed June 22, 2016
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