8.5

Excellent
/10
(849 reviews)See what guests said
Housekeeping8
Beach6
View4
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Mayan Museum of Cancun 380 m
El Rey Archaeological Zone 1.1 km
Playa Delfines 1.1 km
Avenida Kukulkan 3.8 km
Interactive Aquarium 4.5 km
La Isla Shopping Village 4.6 km
Wet'n Wild Cancun 6.5 km
Torre Escenica 8.2 km
Mercado 28 Market 11.8 km
Xoximilco Cancun by Xcaret 11.9 km
Nearby landmarks
Museo Maya De Cancun 200 m
Mayan Museum of Cancun 380 m
Parque Maya Tours 440 m
San Miguelito Beach 930 m
El Rey Ruins (Zona Arqueologica El Rey) 1.1 km
El Rey Archaeological Zone 1.1 km
Playa Delfines 1.1 km
Playa Ballenas 2.3 km
International Medical Center 2.4 km
Backstage Theatre 3.4 km
The Royal Islander – An All Suites Resort

"The food in the restaurants was very delicious and the drinks strong."

Linda - December 11, 2020
 The Royal Islander – An All Suites Resort
Lobby The Royal Islander – An All Suites Resort
Interior view The Royal Islander – An All Suites Resort
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The Royal Islander – An All Suites Resort

Kukulcan Boulevard Km 17.5 L-51 Zona Hotelera, Hotel Zone, Cancun, Mexico, 77500 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Mayan Museum of Cancun
Within 380 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
Doctor/nurse on call
  • Private beach

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Cancun every 8 minutes on Agoda.com
Value for money8.3
Location rating8.5
Nearest airportCancún International Airport (CUN)
Distance to airport10.6 km

Rooms available at The Royal Islander – An All Suites Resort

Two Bedroom Suite
...
  • Room size: 139 m²/1496 ft²
  • Partial ocean view
  • 1 king bed and 2 double bed...
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One-Bedroom Suite with Fully Equipped Kitchen
...
  • Room size: 74 m²/797 ft²
  • Balcony/terrace
  • 2 sofa beds & 1 king bed
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Two Bedroom Suite with Breakfast
...
  • Room size: 139 m²/1496 ft²
  • Partial ocean view
  • 2 double beds and 1 king be...
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Two Bedroom Suite Beachfront
...
  • Room size: 139 m²/1496 ft²
  • Beach view
  • 2 single beds and 2 double ...
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Two Bedroom Suite Beachfront with Breakfast
...
  • Room size: 139 m²/1496 ft²
  • Beach view
  • 2 single beds and 2 double ...
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Double Standard Room
...
  • Room size: 39 m²/420 ft²
  • Partial ocean view
  • 2 double beds
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One Bedroom Suite with breakfast
...
  • Room size: 74 m²/797 ft²
  • Partial ocean view
  • 1 king bed
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One Bedroom Suite Beachfront
...
  • Room size: 74 m²/797 ft²
  • Beach view
  • 1 king bed and 2 double bed...
Enter dates to see prices
One Bedroom Suite Beachfront with Breakfast
...
  • Room size: 74 m²/797 ft²
  • Beach view
  • 2 double beds and 1 king be...
Enter dates to see prices
Two-Bedroom Master Suite Beachfront with Fully Equipped Kitchen
...
  • Room size: 139 m²/1496 ft²
  • Balcony/terrace
  • 1 king bed & 2 sofa beds & ...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Royal Islander – An All Suites Resort?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Royal Islander – An All Suites Resort?

A stay at The Royal Islander – An All Suites Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, The Royal Islander – An All Suites Resort has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Cancun with private transportation, the resort can arrange car rental for you.

Is breakfast offered at The Royal Islander – An All Suites Resort?

Wake up to a great buffet breakfast at The Royal Islander – An All Suites Resort. Adults can enjoy breakfast offered with an additional charge of 273 MXN if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What is the smoking policy at The Royal Islander – An All Suites Resort?

The Royal Islander – An All Suites Resort does not permit smoking in any of its rooms or indoor areas.

What are popular attractions near The Royal Islander – An All Suites Resort?

The Royal Islander – An All Suites Resort is located in Hotel Zone area, which is famous for attractions such as Avenida Kukulkan, Mayan Museum of Cancun and Interactive Aquarium.

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Explore the neighborhood

What people love about The Royal Islander – An All Suites Resort

  • 9.6

    Exceptional

    "We would definitely visit the hotel again."

    James

    |

    December 2, 2020

  • 10.0

    Exceptional

    "The Royal Islander is a wonderful resort."

    Brenda

    |

    May 10, 2018

  • 10.0

    Exceptional

    "It is a beautiful resort - loved it!"

    Susan

    |

    September 5, 2018

Property ranking|Compared to 1,032 Cancun properties
See all rankings
Room size
84 sqm.
Cleanliness score
8.8/10
Cheapest price score
Value for money score
8.3/10
Bigger than
99
%
of Cancun properties
Better than
97
%
of Cancun properties
Better than
97
%
of Cancun properties
Better than
96
%
of Cancun properties
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Overall rating:

8.5

Excellent
849 reviews
Cleanliness
8.8
Facilities
8.2
Location
8.4
Read all reviews >
What travelers say they love:
One of the best hotels i can stay from the royals
Stephanie from Mexico
Group
More about The Royal Islander – An All Suites Resort

More about The Royal Islander – An All Suites Resort

Set right on the beachfront, this resort offers outdoor pools and tennis courts. Rooms and suites offer free Wi-Fi and views of the Caribbean Sea and Nichupté Lagoon. Situated in the Cancun Hotel Zone, the Royal Islander offers a free shuttle between several sister resorts. The private Royal Marina offers free boat hire and sailing classes on the lagoon. The elegant, air-conditioned rooms come with cable TV, a coffee maker and fridge. Suites also have a large terrace, full kitchen and lounge. Bathrooms include a hairdryer. International cuisine and seafood are served in the Cayo Largo restaurant, while Paco’s Tacos serves Tex-Mex dishes. There is also a pizza delivery service and grocery store.

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Most talked about facilities

Beach

5 mentions

Housekeeping

5 mentions

Food & Dining

4 mentions

Swimming Pool

3 mentions

What they offer

10.0

Exceptional

"Moved up to pool later in day - excellent."

Susan

|

September 5, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Paco's Tacos
Cuisine:Mexican
Menu:Buffet
Cayo Largo
Cuisine:Seafood
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Royal Islander – An All Suites Resort from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.8
Facilities8.2
Location8.4
Service8.1
Value for money8.3
High score for Cancun
Rating
9+ Exceptional (35)
8-9 Excellent (9)
7-8 Very Good (8)
6-7 Good (5)
<6 Below Expectation (11)
Time of the year
Mar - May (28)
Jun - Aug (9)
Sep - Nov (16)
Dec - Feb (15)
Don't miss out!Users are booking a place in Cancun every 8 minutes on Agoda.com
All guests (149)
All room types
All languages

Show reviews that mention 

Showing 68 verified guest comments
1234
9.2
Exceptional
mary from United States
Couple
Double Standard Room
Stayed 4 nights in June 2018

Love all the Royal Resort Hotels”

If you come to Cancun, stay at any Royal Resort. The shuttle takes you to each hotel for free, except on weekends. We take a shuttle somewhere and walk. Taking the bus is only 12 pesos or less than a dollar . Don’t rent car if there is only 2 people. Buying adventures online is cheaper than on the island. The Royal Resorts offer free kayak and mini boats. Double jet skii is only $40. Try the different restaurants in the different hotels. Your room key works like a credit card and you can use it at all hotels. Loved my trip

Reviewed June 11, 2018

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10.0
Exceptional
Brenda from United States
Family with teens
One Bedroom Suite
Stayed 4 nights in May 2018

Excellent Beach Front and Friendly Resort”

The Royal Islander is a wonderful resort. The staff are very friendly, the suites are very clean and well taken care of and the view is spectacular from every room. We enjoyed sunning in the pool and at the ocean, always plenty of chairs and staff to provide cold drinks, if you wanted. They have sister resorts that you can visit on their free shuttle - we were there 12 days and enjoyed every day.

Reviewed May 10, 2018

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9.6
Exceptional
Michael from United States
Couple
Double Standard Room
Stayed 3 nights in March 2018

Good hotel in the Hotel Zone”

Located far enough away from the "party area" of the Hotel Zone to be peaceful, but close enough to be convenient. We stayed for 3 nights in March 2018, at $134 USD/night and I think that was a fair price for the amenities. Concierge was helpful and everyone was friendly. Located right in front of the beach, with a decent view from probably every room. Some resorts tout having a "private beach," but there are no such things in Mexico. We did not try the all-inclusive package or any of the restaurants. I recommend booking your transportation from/to the airport in advance (Thomas More requires 48 hours advance booking). Our round trip taxi for 2 people was $60 USD after some haggling at the airport. Booking with Thomas More would have been a little cheaper and less of a hassle.

Reviewed March 10, 2018

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8.4
Excellent
Mengting from United States
Family with teens
One Bedroom Suite
Stayed 5 nights in November 2018

Good value for price”

Royal Islander was a very good property in the sense that it was no frills, just a clean hotel with accommodations that fit four adults in a suite, had a kitchen, and was ocean front. Our ocean view was gorgeous, but I wouldn’t say the staff or facility was overly accommodating or exceptional. It had all the basic parts - a pool and access to beach. Really enjoyed the ThoMas more travel desk there to book excursions. The hotel concierge kept trying to sell us stuff at the other properties and we did not enjoy it. He kept selling while we clearly told him we were not interested in whatever benefits he kept pushing.

Reviewed November 28, 2018

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9.2
Exceptional
Ashley from United States
Group
Double Standard Room
Stayed 1 night in May 2018

Loved it! But could of been more accommodating ”

This resort is beautiful! Absolutely loved it! However, my friend and I rented a room to only stay 7 hours in before we had to return home to the states. We were told that we could use our credit cards or Pesos to make purchases before we checked in and when it came down to it, we were only allowed to charge to the room which we did not want to do do to a group of us were paying separately. When attempted to get a cab for my friend we were harassed and questioned if we were checking out. I should be able to come and go from my hotel room without the third degree... the room is paid for, you have your money... it's none of the resorts business what I am doing as I come and go. They charge per person for guests who come and visit. I do like the resort, but it was a hassle. Def not like a hotel in the States. They question everything!

Reviewed June 02, 2018

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10.0
Exceptional
Susan from United States
Solo traveler
Double Standard Room
Stayed 3 nights in September 2018

Exceptional”

Moved to the Islander for just 3 days after a full week we own at The Sands. I wanted to stay longer! It is a beautiful resort - loved it! Even with the seaweed issue, I enjoyed the beach. Moved up to pool later in day - excellent. Food for breakfast and 1 great dinner Monday night in the Cayo Largo restaurant was lovely--service there is great. Loved the handy market, the laundry person was excellent, all in all a great couple of days. Thank you to all.

Reviewed September 06, 2018

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10.0
Exceptional
Angel from United States
Group
Double Standard Room
Stayed 3 nights in March 2018

Lovely beachfront hotel”

First time in Cancun and enjoyed staying at the Islander. All staff was friendly, helpful and attentive. Beautiful beach and only a 1 mile walk on the sand to Playa Delfines. Would definitely stay again.

Reviewed April 05, 2018

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9.6
Exceptional
James from Canada
Couple
One Bedroom Suite
Stayed 7 nights in December 2020

Holiday to Cancun during Covid”

Great hotel with all the amenities one could ask for and at a very reasonable price. Very clean room, well disinfected prior to our arrival. We would definitely visit the hotel again.

Reviewed December 03, 2020

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9.6
Exceptional
Dora from United States
Couple
Double Standard Room
Stayed 3 nights in February 2018

Birthday vacation.”

Our first time going to Cancun and loved it beautiful hotel and view!! Staff was nice and helpful. Next family vacation this will be our hotel.

Reviewed February 27, 2018

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9.2
Exceptional
Tracy from United States
Solo traveler
Double Standard Room
Stayed 3 nights in July 2018

relaxing and comfortable”

great place for the money. its more of a relaxing/family resort. no pool activities or resort activities. the rooms were very pleasant and warming...it has everything you need. there was this one guy that was working the front desk on the evening shift that was NOT very pleasant but other then that...a GREAT time i had

Reviewed July 11, 2018

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7.2
Very good
Mia from Sweden
Family with teens
Two Bedroom Suite
Stayed 4 nights in January 2020

Spacious rooms”

Pros: Spacious rooms, great with supermarket, café, travel agent and activities. Great beach. Cons: We didn't mind the old rooms but we needed to change room on Saturday (we checked in on Friday). They informed us to change to new room at 11-12, when we got to the new room, previous guests still in room which was very dirty, used paper napkins on floor in all rooms, dirty fridge etc. Never experienced this before in all my 25+ hotel years. We had to go out and only have access to the room after almost 3 hours. This process is not working as check out time is 11, how can they inform us to go to new room same time when cleaning is needed. Also with changing room process we lost one day even we got help with bags. We could not relax that day until the new room was cleaned and we could settle in again. Do not book over Saturdays! There are also additional charges added (taxes) that we were not informed until check out and I had to ask what it is as listed in Spanish on the bill.

Reviewed January 12, 2020

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10.0
Exceptional
De from United States
Couple
Double Standard Room
Stayed 1 night in May 2018

1 night”

We only had 1 night here. But it is a great hotel. Very well appointed rooms, giid food, and a very relaxing resort.

Reviewed May 17, 2018

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10.0
Exceptional
Linda from United States
Couple
One Bedroom Suite
Stayed 9 nights in November 2020

Dra Linda”

We loved the hotel. The food in the restaurants was very delicious and the drinks strong. All the staff were very friendly.

Reviewed December 11, 2020

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10.0
Exceptional
Stephanie from Mexico
Group
One Bedroom Suite Beachfront
Stayed 6 nights in November 2020

Excellent stay”

One of the best hotels i can stay from the royals

Reviewed November 29, 2020

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10.0
Exceptional
Arelle from United States
Group
One Bedroom Suite
Stayed 5 nights in February 2018

20s-30s Group of Ladies”

This hotel was beautiful and clean. Most of the guests are older and on time shares but that made for a quiet time. Very close to the nightlife but far enough to not hear it. Not far from the airport. Staff was very friendly and helpful. We would definitely stay here again!

Reviewed August 01, 2018

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7.6
Very good
Dinh from United States
Couple
Double Standard Room
Stayed 3 nights in July 2018

Basic hotel for high price”

Pros: Clean room, friendly staff, plush soft towels. Cons: outdated appliances (toaster burned food rather than toasted), phone never worked, subpar restaurants onsite with tourist prices, confusing setup with stairs leading up and down to your room, added a donation charge to my bill without letting me know

Reviewed July 19, 2018

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8.0
Excellent
Bharat from India
Couple
Junior Suite with Ocean View
Stayed 4 nights in April 2019

Good value for money property”

The only complaint I had was that we had to change the room as this property has some weird rule to reset all accounts on every Saturday. Apart from that, this is a really good property to stay in. Decent pricing.

Reviewed August 27, 2019

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4.8
Alistair from United States
Couple
One Bedroom Suite
Stayed 3 nights in January 2018

Hostile staff, including hotel manager Raul Dolores”

It is chilly in Cancun (early january). Room temperature is 70 F (21 C) inside the room and cooler outside, with a chilly wind. Turns out there is no heating in the entire hotel. I used the oven to heat the apartment in the evening and the next morning talked to Raul Dolores the hotel manager. His desk staff's and his position was (and I am not joking) that it is not part of their obligation to provide heat for the rooms. I proposed buying a small space heater, and he again confirmed that he felt no obligation to do this, had no interest in doing this, and would not help in any way in providing heat for the room. His desk staff even said, "Read the list of services provided by this hotel. Heating is not one of them." I have now written to the Regional Manager, Jesus Arguelles, to see if he cares or also doesn't care. Even the concierge staff were uninterested in helping me find a way to downtown Cancun, except for the older gentleman, Alejandro, who drew up a map of where to go to

Reviewed January 05, 2018

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6.8
Good
greg from United States
Solo traveler
Double Standard Room
Stayed 4 nights in August 2018

Good”

The hotel is good-B. The staff is very good-B+. Agoda gets an F! I booked transportation from the airport to the hotel for my late arriving flight. They left me stranded. It cost over 2x normal cab fare + the original payment I made. I recommend booking on a different site and most definitely don’t book third party services.

Reviewed August 07, 2018

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10.0
Exceptional
Roberto from United States
Couple
One Bedroom Suite
Stayed 3 nights in May 2018

Great place to stay ”

They rooms ar so nice and clean, great views and the staff goes out of their way to make sure your stay is a memorable one

Reviewed June 06, 2018

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