The Royal Mandaya Hotel
The Royal Mandaya Hotel
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"Big rooms and good food."

Lucil

|

May 10, 2018

Deluxe - Bed The Royal Mandaya Hotel
Deluxe - Bed
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Lobby The Royal Mandaya Hotel
Lobby
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Interior view The Royal Mandaya Hotel
Interior view
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Bathroom The Royal Mandaya Hotel
Bathroom
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See map The Royal Mandaya Hotel
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Excellent
Location
8.2
See all 27 photos The Royal Mandaya Hotel
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What guests are saying:
highly recommend
joyce from Saudi Arabia
Family with young children
We requested for an early check in because we are arriving at 6 am. When we reached the hotel they warmly accommodate us and gladly told us that the room is ready. Very warm staff. Thank you again.
Janelle from Philippines
Family with teens
highly recommended
joyce from Saudi Arabia
Family with young children
Good location, good selection at the buffet breakfast. All the staff were friendly and very helpful.
Nigel from Malaysia
Couple
Great hotel staff!
Ricardo from Philippines
Couple
According to my wife this is the 2nd best hotel in the city. A lot of VIPS go here. They have a security checkpoint at the entrance and have dogs to sniff your luggage. Very professional.
leonard from United States
Family with young children
Very Good location
PAUL from Philippines
Group
This may sound silly, but it is so nice to find a hotel that has ample hot water at peak times. Good and cheap food in the restaurant. Polite staff, nothing at all to fault the hotel.
Peter from Australia
Solo traveler
My home away from home. Always an enjoyable stay.
Steven from United States
Family with young children
My wedding coordinator booked our room for our wedding preparation and I was satisfied with the service. The room is nice and the hotel's location is perfect for a prenup shoot. Would definitely stay there again.
Chenee from Philippines
Couple

The Royal Mandaya Hotel

Excellent location
- Inside city center
- What's nearby?
Very good
From 698 reviewsSee what guests said
7.9
/
10
Excellent service
8.3
Recommended by 87% of guests
Value for money7.9
Distance to city center20 km
Location rating8.2
Nearest airportFrancisco Bangoy International Airport (DVO)
Distance to airport7.3 km
  • Airport transfer

  • Located in heart of Davao City

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
7.8
Very good
Room comfort & quality
Deluxe
Deluxe
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 double beds and 1 queen b...
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Superior
Superior
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds or 1 double b...
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Junior Suite
Junior Suite
...
  • Room size: 64 m²/689 ft²
  • City view
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Deluxe Single
Deluxe Single
...
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    Double
    Double
    ...
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      Double Single Use
      Double Single Use
      ...
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        Room Standard
        Room Standard
        ...
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          Triple Room Panoramic
          Triple Room Panoramic
          ...
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            Tripple Room Pool
            Tripple Room Pool
            ...
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              Double Com
              Double Com
              ...
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                Have a question for The Royal Mandaya Hotel?

                What people love about the property

                • "Great service, staff are polite"

                  Relpha

                  |

                  January 18, 2018

                • "Good and cheap food in the restaurant."

                  Peter

                  |

                  January 13, 2018

                • "Very Good location"

                  PAUL

                  |

                  December 23, 2017

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                More about The Royal Mandaya Hotel

                More about The Royal Mandaya Hotel

                "All the staff were friendly and very helpful."

                Nigel

                |

                March 29, 2018

                An overview

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What they offer

                "Will highly recommend this to foreign guest and will"

                Josie

                |

                March 30, 2018

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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (698)Booking.com Reviews (323)
                7.9
                /
                10
                Cleanliness7.9
                Facilities7.4
                Location8.2
                Room comfort and quality7.8
                Service8.3
                Value for money7.9
                Provided by verified guests of Agoda
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                All guests (698)
                All room types
                Showing 536 verified guest comments
                12345
                8.4
                Excellent
                cristal from United Kingdom
                Family with young children
                Superior
                Stayed 19 nights in October 2018
                Excellent”
                The hotel looks dated but the staff are brilliant and very accommodating.. would love to stay there again.
                Reviewed October 26, 2018
                4.4
                Ave from Philippines
                Solo traveler
                Deluxe
                Stayed 1 night in October 2018
                Uptight paranoid staff. Very restrictive photo taking policy.”
                I picked this hotel because I wanted to take pictures of my sister and her gown on her 16th birthday so I stayed for 2 nights. I talked to the receptionist if I could take photos of my sister at the 2nd floor of the hotel staircase and they said there is a fee for that and the management who are assigned on such thing is not open on that day, Sunday. They finally gave me permission and was given 10minutes to do it. They still continued to hassle, follow, and restrict our movement. Strictly NO photo taking in the hallway outside my room. The manager stood beside me watching me take pictures and made sure I only took a few and told me "they are watching us right now". Not sure who "THEY" were. Sounded like big brother. I panicked and couldn't focus on taking photos. Will never stay here again, would be my last choice.
                Reviewed October 26, 2018
                4.4
                Ross from Philippines
                Solo traveler
                Deluxe
                Stayed 1 night in October 2018
                Uptight paranoid staff. Very restrictive photo taking policy. ”
                I picked this hotel because I wanted to take pictures of my sister and her gown on her 16th birthday so I stayed for 2 nights. I talked to the receptionist if I could take photos of my sister at the 2nd floor of the hotel staircase and they said there is a fee for that and the management who are assigned on such thing is not open on that day, Sunday. They finally gave me permission and was given 10minutes to do it. They still continued to hassle, follow, and restrict our movement. Strictly NO photo taking in the hallway outside my room. The manager stood beside me watching me take pictures and made sure I only took a few and told me "they are watching us right now". Not sure who "THEY" were. Sounded like big brother. I panicked and couldn't focus on taking photos. Will never stay here again, would be my last choice.
                Reviewed October 26, 2018
                7.6
                Very good
                paul from United Kingdom
                Couple
                Deluxe
                Stayed 12 nights in October 2018
                my stay at royal mandaya”
                We have been going to Royal Mandaya for the last 8yrs .They have brightened the reception area changed the lighting but the rooms are very tired our bathroom ceiling was bowing the bed bases were old but mattress was good carpets need changing safe didn't work wifi seems not very good this time in the room fridge in the cupboard doesn't work not designed for this you should take the cupboard door off so the fridge can work proper and get cold. Their was a mistake with our booking it was 2 days short so we asked at the hotel about booking for the extra 2 days. and what it would cost they said 4200 pesos per night total 8400pesos I asked what about a loyalty discount as we have been going there for the last 8yrs the receptionist asked reservations but came back to say they said no discount that's the price so it seems you stay loyal to them but when you ask them to return that loyalty the answer is NO. Don't get me wrong the staff are still great and very polite
                Reviewed October 22, 2018
                8.4
                Excellent
                Gina from Singapore
                Family with young children
                Deluxe
                Stayed 2 nights in May 2018
                Overall Good enough”
                The staff service is great. though I had to wait quite a while for them to get my room ready when I was checking in. The pool is actually smaller than it looks in pictures. Food is great. Hotel room looks good except the tub looks moldy and old. overall it was a good place to stay.
                Reviewed October 04, 2018
                8.4
                Excellent
                Esther from Philippines
                Solo traveler
                Deluxe
                Stayed 1 night in August 2018
                the room was A-OK!”
                the room was great! toiletries, linens, facilities and all... but i had to follow-up twice with the front desk about my towels in the room. so at around 8pm, on my third attempt, i was about to go down, when i saw one of the housekeeping staff and asked for them... whoa-la, he quickly gave a set of towels! mas mabilis pa ang service ni kuya kesa sa front desk. :) i thought check in time in this hotel was 10am (was indicated in their agoda page)...i arrived there at around noon, then said that i should come back at 2pm for the check in...so i did return at the lobby around 2:30pm but the room was not yet ready... so i stayed at their lobby for more than 30 minutes. good thing they provided lemonades for those who are waiting for their rooms.
                Reviewed September 21, 2018
                8.4
                Excellent
                Daren from United States
                Group
                Superior
                Stayed 2 nights in April 2018
                Excellent”
                Very nice stay. Food was very good. We happened to be there during a mild earthquake and the staff was very courteous and professional.
                Reviewed September 19, 2018
                10.0
                Exceptional
                Generose from Philippines
                Family with young children
                Deluxe
                Stayed 1 night in August 2018
                Worth it!”
                hotel room is clean, nice and big.
                Reviewed September 15, 2018
                7.6
                Very good
                Alin from Canada
                Family with young children
                Deluxe
                Stayed 4 nights in August 2018
                A royal disappointment”
                Room 709 I really wanted to have a good review, but it just couldn't happen, here's why. 4 night stay, first ever at this somewhat landmark of Davao City. the good: Expansive and elegant lobby, attentive and efficient housekeeping staff, location, towels, shower, toiletries. We were provided an updated room, as floors 7,8,9 have been updated in the newest tower, but continue reading below to see what was really updated. the bad: Room had old worn out carpet that never seemed to be cleaned properly during the stay. The original bathroom was still in place as well, so much for the update (bedding, cabinets, tv). TV was possessed, every time we turned it on, it went into a blurry frenzy with high volume, had to manually press the TV console button to tame it down. No iron or ironing board, hotel provides services for a fee. No facial tissue dispenser, they provide two facial tissues in the toiletries kit daily. First day, the chiller didn't work properly, my kids cheese spoiled, as we went out immediately after checking in and returned a few hours later, but a new mini fridge was provided within 30 minutes of the complaint. The door card key kept us locked out upon returning from trips daily, replacement cards kept expiring. I finally got angry on the final day, they replaced the battery in the door mechanism, no problems after. The AC in this room did not work properly, barely kept 20 C going. On third day in the morning, we heard construction on an above floor, banging and such. the in-between: If a client complains, you need to complete them in some way, especially if the complaint is about the same issue, I kept getting sorry from reception staff, trying to keep pretty, but not effective. Based on my stay, this is a possible three star, nothing more, as they lack certain amenities. Also, if folks want to visit and enjoy the pool, they will check how many are registered to your room, and charge P150 per head above it. The pool is shallow, with some much nee
                Reviewed September 05, 2018
                9.6
                Exceptional
                Donald from South Korea
                Family with young children
                Deluxe
                Stayed 1 night in August 2018
                Great day out!”
                The breakfast was excellent and the kids loved the pool!
                Reviewed August 27, 2018
                2.0
                Mark from Philippines
                Solo traveler
                Deluxe
                Stayed 1 night in August 2018
                Bad Experience - No Respect for Privacy”
                If you want your privacy violated then book at this hotel. At 7 pm, I was awakened by the noise from the housekeeping attendant inside my room while checking on the mini fridge. I was so scared and shocked as I never expected that I would wake up to such a scene. When I called front desk to report the incident, all I got was "it is part of our process to inspect occupied rooms at night." If disrespecting other people's privacy at 7 pm is part of this hotel's process then stay away from this place. p.s. Standard check in is at 2 pm, I arrived 1:30 pm but was avle to check in at 3:15 pm.
                Reviewed August 26, 2018
                9.6
                Exceptional
                Susan from Philippines
                Group
                Deluxe
                Stayed 4 nights in August 2018
                Exceptional”
                I’d like to commend all the staff for their warm
                Reviewed August 22, 2018
                9.6
                Exceptional
                Jill from Philippines
                Family with young children
                Deluxe
                Stayed 2 nights in August 2018
                We Definitely Got Our Money's Worth! :D”
                Great staff, all of them were very warm, accommodating and helpful. Location is good. 7-11 and ATM are just around the corner. The Pasalubong Center is not far from the hotel. Food was superb may it be breakfast buffet, lunch or dinner. The facilities in the room and pool are quite old but since we were only in Davao City for a short period, we didnt really mind. But maybe thats something they should improve on. Other than that, all's good in The Royal Mandaya and we would definitely go back here should we visit again Davao. #recommended
                Reviewed August 13, 2018
                9.6
                Exceptional
                NANCY from Philippines
                Solo traveler
                Superior
                Stayed 3 nights in August 2018
                Sharky0731 Royal Experience”
                Hello! I highly recommend this hotel in Davao city. The staff are friendly and will give you the best service possible. The room is clean as well as the bathroom. My accommodation includes buffet breakfast and I'm giving the breakfast food selections 5 stars. Few things that can be improved is their hot shower, please have it checked because your guests will highly favored hot showers in the evening after a long tiring day. The bathroom includes a bath tub which needed to have another look specifically the water stopper because it wasn't really working well. I would have wanted to enjoy a hot tub but I couldn't save water. I didn't bother to call and have it fix during my stay as I was already tired to wait for someone to take a look at it -- so this is for your future guests. Overall, it's worth the money staying at TRMH. Thank you.
                Reviewed August 08, 2018
                8.4
                Excellent
                Kavinash from Malaysia
                Group
                Deluxe
                Stayed 3 nights in August 2018
                Excellent Staff”
                All the staff were excellent and extremely friendly, housekeeping was efficient. And the Best part of the Hotel is their Supervisor Mr.JOJO , he was excellent and his warmth is so welcoming.people like Mr.JOJO is what make guests return again to the Hotel.
                Reviewed August 06, 2018
                10.0
                Exceptional
                Leonilo from United States
                Family with teens
                Deluxe
                Stayed 5 nights in December 2017
                The food buffet excellent and service.”
                The personnel and staff's are excellent.
                Reviewed August 06, 2018
                2.8
                Stefano from Germany
                Couple
                Superior
                Stayed 5 nights in July 2018
                It's a nightmare to rest here!!!”
                I travel a lot and honestly i never got a bad quality hotel like this one. The rooms are very noisy from inside and outside. We changed room 4 times without any benefit. The pool is very small and the breakfast since is wide the quality is pretty low (same things avery morning). For whole vacancy the key door never worked and everytime we had to wait the technician out of the door to open the door. sometimes we waited 10 minutes!!! i will not recomend to anyone want a pleasant and relaxing holiday.
                Reviewed July 24, 2018
                8.0
                Excellent
                Mae from United Arab Emirates
                Family with teens
                Deluxe
                Stayed 1 night in May 2018
                Very good”
                It's always a great experience staying in this hotel except for the fact that the check-in time stated in the agoda does not coincide in the hotel. As per agoda we can check-in as early as 10am but hotel's check-in time is at 2pm though the staff were kind enough to allow us for an early checked-in but not in the same room i booked for.
                Reviewed July 03, 2018
                6.0
                Lai from Malaysia
                Group
                Superior
                Stayed 1 night in June 2018
                Over price and the toilet under maintenance ”
                The hotel service very slow. I’ve book a room with additional bed but when we check in the receptionist told us will send the bed in a short while. When we went out and come back around 7pm, the bed still not in the room yet. We called again and they only managed to send the bed in another 1 hour time. Swimming pool very small and the toilet very dirty
                Reviewed June 18, 2018
                10.0
                Exceptional
                Nur-Leen from Philippines
                Family with young children
                Deluxe
                Stayed 2 nights in March 2018
                good!”
                worth it
                Reviewed June 14, 2018
                12345
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