Recent customer comments

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Very good



based on 7198 reviews
  • Cleanliness 8.0
  • Facilities 7.8
  • Location 8.8
  • Room comfort and quality 7.9
  • Service 7.8
  • Value for money 7.5
  • Food and dining 7.2
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Keng from Singapore
Families with young children
Pacific Grand (Tower Wing)
Stayed 2 nights in November 2015
Good location
Good location, big room space, near to shopping centre
Very connected to regional shopping centres
Reviewed December 07, 2015
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Ronnie from Philippines
Couples
Pacific Grand (Tower Wing)
Stayed 4 nights in November 2015
fantastic
best location and helpful staff.
Memorable.
Reviewed December 04, 2015
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Margaret from Hong Kong
Couples
Premier
Stayed one night in December 2015
Enjoyable stay
Very friendly and competent staff, big room, comfy bed
Reviewed December 03, 2015
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Loke from Singapore
Couples
Premier
Stayed 5 nights in November 2015
Good stay
Location to ferry terminal and shopping
Good
Reviewed December 02, 2015
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Meindert from Netherlands
Couples
Premier
Stayed 3 nights in November 2015
Good value for money hotel, perfect location
location, cleanliness, staff
Very good. Perfect location. Everything is available except for a spa.
Reviewed December 02, 2015
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VASANTHI from Singapore
Couples
Deluxe Harbour View
Stayed 2 nights in November 2015
OUTSTANDING HOTEL
FRIENDLY STAFF, CLEANLINESS, CONVENIENCE
FANTASTIC. WE HAD THE ROOM WITH A VIEW. IT FACED THE HABOUR.THE ROOM IS BIG AND SPACIOUS. THE CITY LIGHTS IS AMAZING. VERY EASY TO MOVE AROUND. NEAREST MTR STATION IS AUSTIN AND TST . FOOD IS EASILY AVAILABLE EVERYWHERE. THE FERRY TERMINAL IS JUST DOWNSTAIRS IF U WANT TO GO TO MACAU.
Reviewed December 02, 2015
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Fong from Singapore
Couples
Premier Plus Room at Hotel Wing
Stayed 2 nights in November 2015
The hotel is nice. Staff is courteous.
Staff is courteous and service is good.
Very good
Reviewed November 30, 2015
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Malkit from Singapore
Couples
Premier
Stayed 3 nights in November 2015
Disappointing stay
Location location location
We landed in HK at 8am after 2 connecting flights from US. Upon reaching the Hotel, the staff were very adamant of not allowing us to check in early. We even offered to pay for the half day but they just stuck to their 3pm check in. It's just too bad tht we had paid upfront. The room was dusty n not conducive at all. Totally disappointed
Reviewed November 29, 2015
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JINA from South Korea
Solo travelers
Stayed one night in March 2015
good location
good location, good service, good restaurants
Reviewed November 29, 2015
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you from Hong Kong
Business travelers
Premier Queen or Twin Room
Stayed 2 nights in November 2015
Mr
Clean
Location
Reviewed November 29, 2015
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