Very good 7.7
Based on 4301 reviews

Recent customer comments

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Very good



based on 4302 reviews
  • Cleanliness 7.6
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for money 7.7
  • Food/Dining 7.3
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SZE from Hong Kong
Groups
Superior Paradise Wing
Stayed 5 nights in August 2012
Convenience Hotel with good services
Convenience, nearby beach, shop, restaurant and bar
The hotel located in the heart of Patong beach, walk just 10 minutes to bar or beach, many different type of restaurant nearby, you can eat "mango rice" just out of this hotel. The hotel have free parking area for the hotel guest, the security will instruct you for the parking area. Overall, I am satisfied with this hotel except it have little bit old. The facilities includes swimming pool and restaurant, not as many as other hotels.
Reviewed August 26, 2012

Jayshree from Malaysia
Families with young children
Deluxe Wing Pool
Stayed 3 nights in August 2012
Great location but front desk service was slow
Location & pool
i was happy about the location at the centre of the Patong city and very convenient to walk around. 1st day in room, air-cond, water heater & TV was not working. 2nd day onwards was ok. Housekeeping was not very good and slow, even room service was very slow. Staffs are not efficient at all.
Reviewed August 24, 2012

Natasyah from Malaysia
Couples
Superior Paradise Wing
Stayed 2 nights in March 2012
Great
nice bedroom
the room got leaking. call the room service but still same.
Reviewed August 23, 2012

Jesus from Venezuela
Couples
Deluxe Wing Pool
Stayed 3 nights in August 2012
Good location. Room very basic.
Location
- the hotel replaced only one towel. - They service the rooms very late. I called and the said that the cleaner would go at 2 pm. Probably too many rooms and no enough staff - different from other hotels in the Area they finish serving breakfast at 10 am on Sundays. That's not enough time for a vacation town where tourist can go to bed late. - if my colleagues wanted to come to visit at my room the hotel would charge $30 for visitors
Reviewed August 23, 2012

Masayuki from Japan
Solo travelers
Superior Pool View
Stayed one night in August 2012
Good location but old
Good location
A lot of group tour people from China and Korea. Noisy and uncomfortable. Hotel is old and not clean.
Reviewed August 23, 2012

THAIN from Malaysia
Families with young children
Superior Pool View
Stayed 2 nights in August 2012
Hotel staff wasn't friendly at all
Hotel was located in the prime area but the superior royal wing enterance was a bit disappointed
Room are cleaned although it is a bit old, bathroom was great but the lighting are not in great conditions. Getting connected to the next room, love this features especially going with family members and friends. However the entrance to this superior royal wing are bit disappointed as we need to have a bit walk to the lift and it is hassle to carried a luggage with you.
Reviewed August 22, 2012

Cheng from Malaysia
Couples
Superior Paradise Wing
Stayed 3 nights in August 2012
Great hotel at great location
nice swimming pool and friendly hotel staff
Great hotel and walking distance to patong beach, the famous bangla road and Jangceylon the shopping mall. Tallest building in Patong beach with nice view from my room. Surrounded with plenty of nice local foods and convienient store such as 7-11. Nice swimming pool to chill and cozy room to stay.
Reviewed August 21, 2012

Jade from Australia
Families with young children
Superior Paradise Wing
Stayed 2 nights in August 2012
Excellent hotel, great size rooms, great service
Great location, huge pool areas
Didnt have any problems and would definitely stay there again!
Reviewed August 20, 2012

Emmarentia from Australia
Couples
Superior Paradise Wing
Stayed 11 nights in August 2012
Great Location
Swimming pool - always lots of people. Big pool with enough space for everyone
Staff friendly. Nice room - balcony with view to city. 5 min walk to main shopping mall, lots of stalls, bars, restaurants close by. Hotel breakfast good.
Reviewed August 19, 2012

James from Australia
Groups
Superior Pool View
Stayed 8 nights in August 2012
Nice hotel, getting old
Nice pool and staff friendly and helpfull
Rooms were clean and fine, had a room on the 7th floor of the royal wing so was quiet and away from the noise. It is close enough to most o fthe nightlife that u can walk in ten minutes which was perfect. Staff were helpfull, the hotel just needs a good spruce up and repaint as you can see it is getting fairly old. Overall not a bad hotel.
Reviewed August 18, 2012


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