Pretty Good Resort”

I liked that the food was amazing! It doesn't have as much entertainment and another resort we've been to in Mexico. It was cool you could go to the other resorts that is with royal sands to eat at the different restaurants. The fee that agoda says you have to pay is in pesos for the environmental fees. Ours said $290 and it really was only a few US dollars. The pools were great. The self serve ice cream was amazing! Beach was great as well! Also we had no issues with Agoda, they're a great company and cheaper than anyone else we found.

Wonderful vacation”

I had one of my best vacation at Royal Sands. Didn't even have to leave the resort. Everything I need for a great and relaxing vacation is there. I'm already planning my next vacation.

Wonderful place! Best hotel in Cancun!”

We enjoyed our facilities and trip so much because of our location just away from the main town and the noise, but easy to hop a bus to the market and town action. We also had the best resturants at our resort! Everything was wonderful and the rooms are awesome! I highly recommend!

신용카드로 결제한 보증금을 아직 돌려받지 못했습니다.”

Hello, I am Taehoon Choi in Korea (South). I stayed your hotel in last month. Checked in 28th Nov and checked out 30th Nov 2018. I booked through Agoda. I gave you 300USD as a deposit when I checked in, but I didn't get it back yet. I issued by my credit card what is MasterCard_KBCARD. And the owner of this credit card is Mr.TAEHOON CHOI. I'd really appreciate it, if you check my deposit and let me know when I can get it back.

very elegant resort”

beautiful resort, very clean but nothing to do, maybe because of Covid but it was kinda boring been there. amazing pool area and great buffet! Very high class people there.

Excellent”

Great value for inclusive, nice resort, excellent customer service, perfect get away. We are very pleased

Friendly staff and delicious restaurant ”

Comfortable and clean room and friendly staff! Fast wifi! We liked touring the restaurants- Delicious menus!!

Nice - but lacking”

This place has a lot going for it - but also some major draw backs.... Great: Beach service, staff, location Not great: Rooms - you are stuck in a room with a double bed - they have nothing than that or upgrade to a king for $$$$. So silly. Couples having to use separate beds or be in a double.... Outdated bathrooms. No sitting areas on the balconies....

Over priced with hidden fees ”

We were looking to get away and decided on this location. I did not know this was a time share. Our room was very outdated and so was the resort. They made us change rooms 1/2 way through our stay and when checking out we had so many hidden charges to pay for

Exceptional”

Good staff, good location and clean hotel

Lovely property with incredible customer service ”

The best thing about this property is the customer service. I’ll definitely be returning.

All Inclive heaven”

You have to see for yourself. Pool and beach well kept

Not the best; not the worst ”

Just an aged hotel that could use some serious renovations

Royal Sands”

Very nice resort, amenities great, fun, lots of activities

Exceptional”

The facilities were great but what really stands out is the staff. Friendliest, most hard working people you would ever want to meet.

love it”

will come back

Exceptional”

It’s a very neat hotel where most are members, US visitors returning to their Resort. They are very welcoming also to ’strangers’ and treat you very kindly. Big resort, but with a family-like feeling. We had all inclusive, but never understood we also would have had roomservice 24h. The food was just ok and drinks ok too, nothing elaborate, but good. Nothing elegant, but a beautiful setting.

Best getaway”

Can't say enough about this resort. Clean rooms, staff constantly cleaning and disinfecting, everyone wearing face coverings. Very good food, good sports bar to watch the games, great and friendly servers. The location is on a great stretch of beach. The pools are large and have swim up bars. Shuttle service to other restaurants belonging to the resort. On site Mexican restaurant was fantastic, but your tr typical Mexican food but modern and fresh and experimental. Some of the best Mexicsn food I have ever had. Shop around for the best price and you will get a lot.for your money.

Great Hotel, although food can be very expensive”

Facilities are great an customer services as well. Pools are big enough, 3 restaurants, although La Veranda has buffet which is kind of expensive, but also has A la carta menu. Beach is goof but water waves are strong, it's not really calm waters.

Excellent ”

Wonderful resort Peaceful Clean Friendly staff Wonderful resturant