The Royal Sands Resort & Spa

Blvd Kukulcan Km 13.5 No 32, Hotel Zone, Cancun, Mexico, 77500 - See map
Free Wi-Fi
9.0
Exceptional
/10
(393 reviews)See what guests said
Housekeeping3
Internet1
Swimming Pool1
select your datePlease enter your stay dates to see price
The Royal Sands Resort & Spa

"I liked that the food was amazing!"

Jayme - August 6, 2019

Junior Suite The Royal Sands Resort & Spa
Lobby The Royal Sands Resort & Spa
Lobby The Royal Sands Resort & Spa
See all 54 photos
See map
Popular landmarks
Avenida Kukulkan 480 m
Interactive Aquarium 1.26 km
La Isla Shopping Village 1.35 km
Mayan Museum of Cancun 2.91 km
El Rey Archaeological Zone 2.96 km
Playa Delfines 4.39 km
Torre Escenica 5.48 km
Wet'n Wild Cancun 9.63 km
Mercado 28 Market 9.95 km
Xoximilco Cancun by Xcaret 14.95 km
Nearby landmarks
Luxury Avenue Cancun 330 m
Hacienda Tequila Cancun 390 m
Kukulcan Plaza 470 m
Museo Sensorial del Tequila 480 m
Avenida Kukulkan 480 m
Playa Marlin 690 m
International Medical Center 860 m
Playa Ballenas 1 km
Fashion Harbour 1.24 km
Interactive Aquarium 1.26 km
9.2

Exceptional

Location rating score

Exceptional location

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
Doctor/nurse on call
What guests are saying:Read all 393 reviews
Exceptional cleanliness
9.0 rating for cleanliness
Exceptional service
9.0 rating for service
Excellent facilities on premise
8.3 facilities on premise
Exceptional reputation
Recommended by 82% of guests

We enjoyed our facilities and trip so much because of our location just away from the main town and the noise, but easy to hop a bus to the market and...

Teela | December 21, 2019

It was cool you could go to the other resorts that is with royal sands to eat at the different restaurants.

Jayme | August 6, 2019

Great value for inclusive, nice resort, excellent customer service, perfect get away.

Ghyslaine | February 24, 2020

Everything was wonderful and the rooms are awesome!

Teela | December 21, 2019

We also had the best resturants at our resort!

Teela | December 21, 2019

The self serve ice cream was amazing!

Jayme | August 6, 2019

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Steamroom

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Cancun every 6 minutes on Agoda.com
Value for money8.9
Location rating9.2
Nearest airportCancún International Airport (CUN)
Distance to airport12.9 km

Rooms available at The Royal Sands Resort & Spa

Deluxe Two Bedroom Master Suite
Deluxe Two Bedroom Master Suite
...
  • Room size: 141 m²/1518 ft²
  • Balcony/terrace
  • 1 king bed & 2 double beds ...
Enter dates to see prices
Deluxe Two Bedroom Master Suite Beachfront
Deluxe Two Bedroom Master Suite Beachfront
...
  • Room size: 141 m²/1518 ft²
  • Balcony/terrace
  • 1 king bed & 2 double beds ...
Enter dates to see prices
Deluxe Two Bedroom Master Suite (2 Adults + 2 children)
Deluxe Two Bedroom Master Suite (2 Adults + 2 children)
...
  • Room size: 141 m²/1518 ft²
  • Balcony/terrace
  • 2 single beds and 2 double ...
Enter dates to see prices
Deluxe Two Bedroom Master Suite Beachfront (2 Adults + 2 children)
Deluxe Two Bedroom Master Suite Beachfront (2 Adults + 2 children)
...
  • Room size: 141 m²/1518 ft²
  • Balcony/terrace
  • 2 single beds and 2 double ...
Enter dates to see prices
Deluxe One Bedroom Suite Beachfront
Deluxe One Bedroom Suite Beachfront
...
  • Room size: 82 m²/883 ft²
  • Beach view
  • 1 king bed and 2 double bed...
Enter dates to see prices
Deluxe Two Bedroom Suite Beachfront
Deluxe Two Bedroom Suite Beachfront
...
  • Room size: 141 m²/1518 ft²
  • Beach view
  • 2 single beds and 2 double ...
Enter dates to see prices
Deluxe One Bedroom Suite
Deluxe One Bedroom Suite
...
  • Room size: 82 m²/883 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Junior Suite
Junior Suite
...
  • Room size: 41 m²/441 ft²
  • Partial ocean view
  • 2 double beds
Enter dates to see prices
Junior Suite BeachFront
Junior Suite BeachFront
...
  • Room size: 41 m²/441 ft²
  • Beach view
  • 2 double beds
Enter dates to see prices
Deluxe One Bedroom Suite (2 Adults + 2 Children)
Deluxe One Bedroom Suite (2 Adults + 2 Children)
...
  • Room size: 75 m²/807 ft²
  • Balcony/terrace
  • 2 single beds and 1 king be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Royal Sands Resort & Spa?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Royal Sands Resort & Spa?

A stay at The Royal Sands Resort & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, The Royal Sands Resort & Spa has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Cancun with private transportation, the resort can arrange car rental for you.

What is the smoking policy at The Royal Sands Resort & Spa?

The Royal Sands Resort & Spa does permit smoking in some areas and is not 100% smoke-free.

See map
Explore the neighborhood

What people love about The Royal Sands Resort & Spa

  • 10.0
    Exceptional
    "I highly recommend!"

    Teela | December 21, 2019

  • 9.2
    Exceptional
    Staff 
    "Comfortable and clean room and friendly staff!"

    sanghee | September 25, 2018

  • 9.2
    Exceptional
    "Fast wifi!"

    sanghee | September 25, 2018

Property ranking|Compared to 1,032 Cancun properties
See all rankings
Value for money score
9.1/10
Location score
9.5/10
Service score
9.6/10
Cleanliness score
9.4/10
Better than
99
%
of Cancun properties
Better than
99
%
of Cancun properties
Better than
99
%
of Cancun properties
Better than
99
%
of Cancun properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:
9.0
Exceptional
393 reviews
Cleanliness
9.0
Facilities
8.3
Location
9.2
Read all reviews >
What travelers say they love:
I had one of my best vacation at Royal Sands.
Pia from Philippines
Couple
More about The Royal Sands Resort & Spa

More about The Royal Sands Resort & Spa

The Royal Sands beachfront hotel, in central Cancun, is next to Kukulcan Plaza Shopping Centre. It offers outdoor pools, a gym, spa and tennis courts. All rooms have free Wi-Fi and a balcony with sea views. Modern, air-conditioned rooms and suites feature a TV and DVD player. The private bathroom comes with a hairdryer. Suites also have a well-equipped kitchen with a fridge, microwave and coffee maker. Pasta, steaks and seafood are served at La Veranda restaurant. Hacienda Sisal restaurant specializes in Mexican cuisine. There is a snack bar and a sports bar. A varied entertainment programme is offered and Cancun’s nightlife area is 10 minutes’ drive away. The complex has free parking, and you can hire a car at the tour desk. An airport shuttle service is available for an extra charge. Cancun Airport is a 20-minute drive away.

Show less

Most talked about facilities

Swimming Pool
1 mention
Beach
1 mention
Internet
1 mention
Housekeeping
1 mention

What they offer

10.0
Exceptional
"Everything I need for a great and relaxing vacation is there..."

Pia | May 13, 2019

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

American

Restaurants on site

La Veranda
Cuisine:International, Seafood, Steakhouse
Menu:A-la-carte
Hacienda Sisal
Cuisine:Mexican
Menu:Buffet
Char Hut
Cuisine:American
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Property announcements

Show less

Reviews of The Royal Sands Resort & Spa from real guests

Overall rating
9.0
Exceptional
From 393 reviews
9.2Cleanliness
9.2Location
9.2Room comfort and quality
Agoda Reviews (30)Booking.com Reviews (363)
Rating via Agoda8.9
/
10
Excellent
Cleanliness9.0
Facilities8.3
Location9.2
Service9.0
Value for money8.9
High score for Cancun
Rating
9+ Exceptional (10)
8-9 Excellent (3)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (2)
Time of the year
Mar - May (1)
Jun - Aug (1)
Sep - Nov (7)
Dec - Feb (8)
Don't miss out!Users are booking a place in Cancun every 6 minutes on Agoda.com
All guests (30)
All room types
All languages

Show reviews that mention 

Showing 17 verified guest comments
10.0
Exceptional
Pia from Philippines
Couple
DOUBLE STANDARD - ALL INCLUSIVE
Stayed 3 nights in January 2019

Wonderful vacation”

I had one of my best vacation at Royal Sands. Didn't even have to leave the resort. Everything I need for a great and relaxing vacation is there. I'm already planning my next vacation.

Reviewed May 13, 2019
10.0
Exceptional
Taehoon from South Korea
Couple
room
Stayed 2 nights in November 2018

신용카드로 결제한 보증금을 아직 돌려받지 못했습니다.”

Hello, I am Taehoon Choi in Korea (South). I stayed your hotel in last month. Checked in 28th Nov and checked out 30th Nov 2018. I booked through Agoda. I gave you 300USD as a deposit when I checked in, but I didn't get it back yet. I issued by my credit card what is MasterCard_KBCARD. And the owner of this credit card is Mr.TAEHOON CHOI. I'd really appreciate it, if you check my deposit and let me know when I can get it back.

Reviewed December 31, 2018
9.2
Exceptional
sanghee from South Korea
Couple
Junior Suite
Stayed 2 nights in May 2018

Friendly staff and delicious restaurant ”

Comfortable and clean room and friendly staff! Fast wifi! We liked touring the restaurants- Delicious menus!!

Reviewed September 25, 2018
9.6
Exceptional
Zach from United States
Solo traveler
Junior Suite All Inclusive - 1 Bed Requested
Stayed 1 night in December 2018

All Inclive heaven”

You have to see for yourself. Pool and beach well kept

Reviewed December 09, 2018
7.2
Very good
Robin from United States
Couple
Room Assigned on Arrival
Stayed 7 nights in January 2021

Nice - but lacking”

This place has a lot going for it - but also some major draw backs.... Great: Beach service, staff, location Not great: Rooms - you are stuck in a room with a double bed - they have nothing than that or upgrade to a king for $$$$. So silly. Couples having to use separate beds or be in a double.... Outdated bathrooms. No sitting areas on the balconies....

Reviewed January 16, 2021
3.2
Krista from United States
Family with young children
Junior Suite
Stayed 1 night in November 2020

Not the best; not the worst ”

Just an aged hotel that could use some serious renovations

Reviewed November 28, 2020
8.8
Excellent
SAKINA from United States
Group
Deluxe One Bedroom Suite Beachfront
Stayed 2 nights in November 2020

Lovely property with incredible customer service ”

The best thing about this property is the customer service. I’ll definitely be returning.

Reviewed November 21, 2020
9.6
Exceptional
Hsu from Mexico
Couple
Deluxe One Bedroom Suite Beachfront
Stayed 2 nights in November 2020

Exceptional”

Good staff, good location and clean hotel

Reviewed November 19, 2020
9.6
Exceptional
Cyan from United States
Couple
Junior Suite BeachFront
Stayed 2 nights in September 2020

very elegant resort”

beautiful resort, very clean but nothing to do, maybe because of Covid but it was kinda boring been there. amazing pool area and great buffet! Very high class people there.

Reviewed September 21, 2020
8.8
Excellent
Ghyslaine from United States
Couple
Junior Suite
Stayed 5 nights in February 2020

Excellent”

Great value for inclusive, nice resort, excellent customer service, perfect get away. We are very pleased

Reviewed February 24, 2020
6.0
alexandra from United States
Couple
Junior Suite
Stayed 6 nights in December 2019

Over priced with hidden fees ”

We were looking to get away and decided on this location. I did not know this was a time share. Our room was very outdated and so was the resort. They made us change rooms 1/2 way through our stay and when checking out we had so many hidden charges to pay for

Reviewed January 11, 2020
10.0
Exceptional
Teela from United States
Group
Deluxe One Bedroom Suite
Stayed 4 nights in December 2019

Wonderful place! Best hotel in Cancun!”

We enjoyed our facilities and trip so much because of our location just away from the main town and the noise, but easy to hop a bus to the market and town action. We also had the best resturants at our resort! Everything was wonderful and the rooms are awesome! I highly recommend!

Reviewed December 21, 2019
10.0
Exceptional
Jayme from United States
Group
Junior Suite
Stayed 3 nights in July 2019

Pretty Good Resort”

I liked that the food was amazing! It doesn't have as much entertainment and another resort we've been to in Mexico. It was cool you could go to the other resorts that is with royal sands to eat at the different restaurants. The fee that agoda says you have to pay is in pesos for the environmental fees. Ours said $290 and it really was only a few US dollars. The pools were great. The self serve ice cream was amazing! Beach was great as well! Also we had no issues with Agoda, they're a great company and cheaper than anyone else we found.

Reviewed August 06, 2019
8.4
Excellent
HIYOSHI from Japan
Group
Junior Suite
Stayed 6 nights in February 2020

人気のホテル”

2020年2月にカンクン ロイヤルサンズに1週間宿泊しました。まず最初に ゲストの数の多さに驚きました。カンクンの周辺ホテルは同じようにゲストが多いとは思いますが、ここはその人気の高さがわかります。ロイヤルグループで周辺に4つのホテルを備え レストランなども相互に利用できるところもあり、またホテル間の移動にはシャトルバスもあり便利でした。 宿泊するの上での不便は全くありません。日本の旅行パンフレットでは扱いが無いようなので 少し心配でしたが、逆に日本人の宿泊客が少なくその分、海外に来た感じを強く感じまし た。次回もまた宿泊します。友人に自信をもってお勧めできるホテルです。

Reviewed February 24, 2020
8.0
Excellent
HEE from South Korea
Business traveler
Junior Suite
Stayed 2 nights in January 2020

더 좋은 올인클루시브를 추천. 그래도 가성비로 선택한다면 식당은 그냥 부페식당이 최고 입니다”

블로그를 후기를 보고 예약했습니다. 가성비가 좋다고 해서 여행막바지에 쉴겸 적정가격선에서 만족도가 높은곳으로 선택했습니다. 칸쿤에서 기대하는 올인클루시브를 생각한다면 다른곳을 추천합니다. 여긴 다 미국 노년층과 가족들이거든요. 혹시 가시게되면 식당은 구내 조식부페가제공되는 식당이 제일맛있습니다. 캡틴스코브는 거의 다 추가 차지가붙고 맛은 그냥 그래요. 차리리 부페를 무한정 이용하고 스테이크를 시켜드시는편이 제일인듯.

Reviewed January 12, 2020
10.0
Exceptional
HEJIJUNG from South Korea
Solo traveler
Standard Double
Stayed 3 nights in September 2018

Exceptional”

올인클루스비 식당 완전 강추!!!방 인테리어가 조금 오래되긴 했지만 가성비 대박 추천입니다 수영장도 넓고 메인 풀 2개있고 규모도 큽니다

Reviewed September 18, 2018
9.2
Exceptional
Yasmin from Israel
Solo traveler
Standard Double All Inclusive
Stayed 3 nights in November 2019

אחזור שוב ”

הגענו לשלושה לילות וממש נהנו! עיצוב המלון די ישן אבל שמור בהחלט, והצוות מפצה על העיצוב המעט מיושן- כל בעיה שנתקלנו בה עזרו לנו בצורה הטובה ביותר, כל אנשי הצוות במלון (מסעדה, בריכה, קבלה, תחזוקה ועוד) תמיד מחייכים ואדיבים והופכים את השהות לנעימה מאוד.

Reviewed December 09, 2019
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null