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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
- Guests rated this property 9.0/10 on value for money
Great Hotel Great Service with Great price
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420 meters to public transportation - D A Tour Le San Pur o Station is within 420 meters
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
6 travelers have booked today.
Based on 3,752 verified reviews
9.5
9.1
9.0
8.9
8.9
8.2
Nearest transportation options
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D A Tour Le San Pur o Station is within 0.42 km
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Solo-Kota is within 0.95 km
Location rating score
There are 73 places in walking distance!
| Value for money | 9.0 |
| Distance to city center | 0 km |
| Location rating | 9.5 |
| Nearest airport | Adisumarmo International Airport (SOC) |
| Distance to airport | 10.9 km |
Based on 3752 reviews from verified travelers
The Royal Surakarta Heritage - Handwritten Collection offers connecting rooms for guests who wants to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room details by hovering over "See all room facilities" in the room selection which may be limited to certain types of room only.
Experience your holiday vacation the best way yet with The Royal Surakarta Heritage - Handwritten Collection's bar and poolside bar readily available right in front of your doorstep for when you need a drink or two.
While staying at The Royal Surakarta Heritage - Handwritten Collection, you can take pleasure in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.
You can enjoy your stay at The Royal Surakarta Heritage - Handwritten Collection even more by enjoying the property's available spa services that are offered for all its guests to make your evening or night far better.
The average travel time to get from The Royal Surakarta Heritage - Handwritten Collection to the airport is 45 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.
The Royal Surakarta Heritage - Handwritten Collection's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
The Royal Surakarta Heritage - Handwritten Collection's most popular month where verified guests have stayed the most is in May.
The average room rate for The Royal Surakarta Heritage - Handwritten Collection in the past month is 560094.13 IDR, compared to city's average of 339048.58 IDR.
Past guests that stayed at The Royal Surakarta Heritage - Handwritten Collection have given this property a rating of 9.521 for its exceptional location as the main highlight for their stay.
70.0% of our verified customer assessments have given a positive review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for The Royal Surakarta Heritage - Handwritten Collection down in the review section.
Verified group travelers that have stayed at this property have given The Royal Surakarta Heritage - Handwritten Collection an average rating of 8.9. You can look up more comprehensive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
Services for audio-visual equipment are made available to help your event go smoothly.

Experience Luxury and Heritage at The Royal Surakarta Heritage - MGallery Collection
Indulge in a luxurious stay at The Royal Surakarta Heritage - MGallery Collection, a 5-star hotel nestled in the heart of Surakarta, Indonesia. Built in 2009, this exquisite hotel combines modern comforts with a rich cultural heritage, offering guests a truly unique and memorable experience.
With a convenient check-in time starting from 02:00 PM and a check-out time until 12:00 PM, The Royal Surakarta Heritage ensures a seamless and hassle-free arrival and departure for its guests. The hotel's proximity to the airport, with a travel time of just 45 minutes, makes it an ideal choice for both business and leisure travelers.
Boasting a total of 150 well-appointed rooms, The Royal Surakarta Heritage offers a range of accommodation options to suit every guest's preference. Each room is thoughtfully designed with a blend of modern amenities and traditional Javanese elements, creating a harmonious ambiance that reflects the hotel's cultural heritage.
Families traveling with children will find The Royal Surakarta Heritage to be a welcoming haven. The hotel's child policy allows children between the ages of 0 to 11 to stay free of charge, ensuring a comfortable and enjoyable stay for the whole family. With its prime location in the city center, guests can easily explore Surakarta's vibrant attractions, including the famous Kraton Surakarta and the vibrant Pasar Gede market, both just a short distance away.
Experience luxury, heritage, and warm Indonesian hospitality at The Royal Surakarta Heritage - MGallery Collection. Whether you are seeking a relaxing getaway or a cultural adventure, this hotel promises to exceed your expectations and create lasting memories.
Indulge in Unforgettable Entertainment at The Royal Surakarta Heritage - MGallery Collection
At The Royal Surakarta Heritage - MGallery Collection, entertainment takes center stage, offering a plethora of facilities to ensure a memorable stay for every guest. From a vibrant bar to a rejuvenating spa, this hotel has it all.
Unwind and socialize at the hotel's stylish bar, where expert mixologists concoct refreshing cocktails and serve a wide selection of beverages. Whether you're in the mood for a classic martini or a tropical concoction, the bar is the perfect spot to relax and enjoy the evening.
For those seeking ultimate relaxation, the hotel's spa is a haven of tranquility. Indulge in a range of pampering treatments, from rejuvenating massages to invigorating facials, all designed to rejuvenate the mind, body, and soul. Additionally, the sauna provides a serene escape, allowing guests to unwind and detoxify in a peaceful setting.
The hotel's beautiful garden offers a serene retreat, providing a peaceful oasis amidst the bustling city. Take a leisurely stroll or find a quiet spot to read a book, surrounded by lush greenery and fragrant flowers.
Lastly, don't forget to visit the gift and souvenir shop, where you can find unique mementos to take home. Whether you're looking for traditional Indonesian handicrafts or stylish souvenirs, the shop offers a wide range of options to suit every taste.
With its array of entertainment facilities, The Royal Surakarta Heritage - MGallery Collection ensures that every guest's stay is filled with relaxation, indulgence, and unforgettable experiences.
Unwind and Stay Active at The Royal Surakarta Heritage - MGallery Collection's Sports Facilities
At The Royal Surakarta Heritage - MGallery Collection, guests can enjoy a range of sports facilities that cater to both relaxation and fitness. Whether you're looking to unwind or stay active during your stay, this hotel has something for everyone.
Take a dip in the indoor pool, perfect for a refreshing swim any time of the day. The pool is beautifully designed, with elegant decor and a tranquil atmosphere, providing a serene escape from the bustling city. For those who prefer to soak up the sun, the hotel also offers an outdoor pool where you can bask in the warm Indonesian weather.
Fitness enthusiasts will appreciate the well-equipped fitness center, complete with state-of-the-art equipment and a spacious layout. Whether you prefer cardio exercises or weightlifting, you'll find everything you need to maintain your fitness routine. After a workout, head to the poolside bar, where you can enjoy a refreshing drink while lounging by the pool.
Best of all, access to the fitness center is complimentary for all guests, allowing you to stay active without any additional charges. So, whether you're looking to relax by the pool or work up a sweat, The Royal Surakarta Heritage - MGallery Collection's sports facilities have got you covered.
Convenience Facilities at The Royal Surakarta Heritage - MGallery Collection
At The Royal Surakarta Heritage - MGallery Collection, guests can enjoy a range of convenient facilities that enhance their stay. The hotel offers 24-hour room service, ensuring that guests can indulge in delicious meals or snacks at any time of the day or night. Additionally, laundry service and dry cleaning are available, making it easy for guests to keep their clothes fresh and clean throughout their stay.
For added convenience, the hotel provides room service, allowing guests to enjoy meals in the comfort of their own rooms. Safety deposit boxes are available for guests to securely store their valuables, providing peace of mind during their stay. The concierge is always on hand to assist with any inquiries or requests, ensuring that guests have a hassle-free experience.
Guests can stay connected with the complimentary Wi-Fi available in all rooms and public areas of the hotel. For those who prefer smoking, there is a designated smoking area available. Express check-in/check-out and luggage storage services are provided, allowing guests to easily manage their arrival and departure. Daily housekeeping ensures that rooms are kept clean and tidy throughout the stay. With these convenient facilities, The Royal Surakarta Heritage - MGallery Collection ensures that guests have a comfortable and enjoyable stay.
Convenient Transport Facilities at The Royal Surakarta Heritage - MGallery Collection
At The Royal Surakarta Heritage - MGallery Collection, guests can enjoy a range of convenient transport facilities that make their stay hassle-free. The hotel offers airport transfer services, ensuring a smooth and comfortable journey to and from the airport. For those traveling by car, valet parking is available, allowing guests to conveniently drop off their vehicles at the hotel entrance. Additionally, the hotel provides a spacious car park onsite, free of charge, making it convenient for guests with their own vehicles.
To explore the city and its surrounding areas, guests can take advantage of the shuttle service offered by the hotel. This service allows guests to easily visit popular attractions and landmarks without the worry of navigating public transportation. For those who prefer to drive themselves, car hire services are available, providing guests with the freedom to explore at their own pace.
For quick and convenient transportation within the city, guests can utilize the hotel's taxi service, ensuring a hassle-free experience. Whether guests choose to drive or rely on the hotel's transport facilities, The Royal Surakarta Heritage - MGallery Collection offers a range of options to suit every traveler's needs.
Luxurious Room Facilities at The Royal Surakarta Heritage - MGallery Collection
Indulge in a world of luxury and comfort at The Royal Surakarta Heritage - MGallery Collection. Each room is thoughtfully designed and equipped with a range of top-notch facilities to ensure a memorable stay.
Step into your room and feel the cool breeze of the air conditioning enveloping you. The perfect temperature will keep you comfortable throughout your stay, no matter the weather outside. Slip into a plush bathrobe provided in your room, adding an extra touch of luxury to your relaxation.
Getting ready for a night out? No worries, as a hair dryer is conveniently available in your room. Style your hair effortlessly before heading out to explore the vibrant city of Surakarta. For entertainment, a television with satellite/cable channels awaits, allowing you to catch up on your favorite shows or watch a movie in the comfort of your own space.
Quench your thirst or enjoy a late-night snack with the well-stocked mini bar and refrigerator. Sip on refreshing beverages or indulge in some delicious treats without having to step out of your room. With all these facilities at your disposal, The Royal Surakarta Heritage - MGallery Collection ensures that your stay is nothing short of extraordinary.
Indulge in a Culinary Journey at The Royal Surakarta Heritage - MGallery Collection
At The Royal Surakarta Heritage - MGallery Collection, guests can embark on a delightful culinary journey with a range of dining facilities to suit every palate. Whether you are craving a quick bite or a leisurely meal, the hotel has it all covered.
Start your day with a delectable breakfast buffet at the hotel's restaurant, where you can savor a variety of dishes from both local and international cuisines. The restaurant offers a warm and inviting ambiance, perfect for enjoying a hearty meal with your loved ones.
For those who prefer a more casual dining experience, the coffee shop is the ideal spot. Here, you can sip on a freshly brewed cup of coffee while indulging in a selection of light snacks and pastries. The cozy atmosphere and friendly service make it a great place to relax and unwind.
If you prefer to dine in the comfort of your own room, the hotel offers 24-hour room service. You can enjoy a delicious meal from the extensive menu, delivered right to your doorstep. The dedicated staff ensures that your dining experience is nothing short of exceptional.
Additionally, the hotel also boasts a shared kitchen, allowing guests to prepare their own meals if they wish to do so. This is a great option for those who prefer to cook their own meals or have specific dietary requirements.
With its halal restaurant and continental breakfast options, The Royal Surakarta Heritage - MGallery Collection caters to the diverse needs of its guests. Whether you are a food enthusiast or simply looking for a satisfying meal, the hotel's dining facilities are sure to leave you impressed.
Luxurious and Spacious Rooms at The Royal Surakarta Heritage - MGallery Collection
Discover a range of exquisitely designed rooms at The Royal Surakarta Heritage - MGallery Collection. From the elegant Deluxe rooms with either a King bed or two Single beds, to the expansive Executive rooms offering ample space for relaxation, and the indulgent Junior Suites with a King bed, there is a room to suit every traveler's preference.
Each room is thoughtfully decorated with a blend of modern comforts and traditional Javanese touches, creating a warm and inviting ambiance. With sizes ranging from 25 to 49 square meters, guests can enjoy a comfortable and spacious stay, whether traveling alone, with a partner, or with family.
Booking your stay at The Royal Surakarta Heritage - MGallery Collection through Agoda ensures not only the best prices but also a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through room options, compare prices, and secure your reservation with just a few clicks. Take advantage of Agoda's exclusive deals and promotions to make your stay at this luxurious hotel even more memorable.
Explore the Vibrant Pasar Kliwon in Surakarta
Welcome to Pasar Kliwon, a bustling district in Surakarta, Indonesia, known for its vibrant markets, historical landmarks, and cultural heritage. Situated near The Royal Surakarta Heritage - MGallery Collection, this lively neighborhood offers a unique blend of traditional and modern attractions, making it a must-visit destination for travelers.
At the heart of Pasar Kliwon lies the Pasar Kliwon Market, a bustling hub where locals and tourists come together to experience the authentic flavors and vibrant atmosphere of Surakarta. Explore the maze-like alleys lined with stalls selling everything from fresh produce and local delicacies to traditional crafts and textiles. Immerse yourself in the vibrant colors, enticing aromas, and friendly chatter as you navigate through the market, sampling local snacks and bargaining for unique souvenirs.
Beyond the market, Pasar Kliwon is also home to several historical landmarks. Visit the iconic Kauman Mosque, a symbol of Surakarta's rich Islamic heritage. Marvel at the intricate architecture and peaceful ambiance as you learn about the mosque's significance in the local community. Don't miss the opportunity to explore the nearby Mangkunegaran Palace, a grand royal residence that showcases the region's royal history and cultural traditions.
In addition to its historical and cultural attractions, Pasar Kliwon offers a vibrant nightlife scene. As the sun sets, the streets come alive with lively music, street performances, and a wide range of dining options. Indulge in mouthwatering local cuisine at one of the many street food stalls or dine in style at a trendy restaurant offering a fusion of traditional and contemporary flavors.
Whether you're a history enthusiast, a food lover, or simply looking to immerse yourself in the local culture, Pasar Kliwon has something for everyone. Stay at The Royal Surakarta Heritage - MGallery Collection and experience the vibrant energy of this dynamic neighborhood right at your doorstep.
Traveling from the Airport to The Royal Surakarta Heritage - MGallery Collection
Located in Pasar Kliwon, Surakarta, Indonesia, The Royal Surakarta Heritage - MGallery Collection is a captivating destination that offers a blend of modern luxury and traditional Javanese charm. To reach this exquisite hotel from the nearest airport, Adisumarmo International Airport, you have several convenient options.
One of the most popular ways to travel from the airport to The Royal Surakarta Heritage - MGallery Collection is by taxi. Upon arrival at Adisumarmo International Airport, you can easily find a taxi stand outside the terminal. Taxis in Surakarta are generally reliable and reasonably priced. The journey from the airport to the hotel takes approximately 30 minutes, depending on traffic conditions.
If you prefer a more budget-friendly option, you can also take a public bus from the airport to The Royal Surakarta Heritage - MGallery Collection. The bus stop is located just outside the airport terminal. Look for buses heading towards Pasar Kliwon or Surakarta city center. The journey may take a bit longer due to multiple stops along the way, but it provides an opportunity to experience the local culture and scenery.
Whichever mode of transportation you choose, once you arrive at The Royal Surakarta Heritage - MGallery Collection, you will be greeted with warm hospitality and a stunning ambiance. The hotel offers luxurious rooms, a spa, a swimming pool, and exquisite dining options, ensuring a truly memorable stay in Surakarta, Indonesia.
Explore the Rich Heritage and Vibrant Culture near The Royal Surakarta Heritage - MGallery Collection
Immerse yourself in the rich heritage and vibrant culture surrounding The Royal Surakarta Heritage - MGallery Collection. Located in the heart of Surakarta, this luxurious hotel offers easy access to several prominent landmarks and attractions.
One of the must-visit landmarks nearby is the Surakarta Hadiningrat Palace, also known as Keraton Surakarta. This magnificent palace showcases the grandeur of Javanese architecture and serves as a living testament to the city's royal history. Explore the intricately designed halls, pavilions, and royal gardens as you learn about the fascinating traditions and customs of the Surakarta Sultanate.
For a leisurely stroll and a taste of local culture, head to Alun-Alun Kidul, a vibrant town square located just a short distance from the hotel. Surrounded by majestic banyan trees, this bustling square is a popular gathering spot for locals and visitors alike. Enjoy the lively atmosphere, try out some street food, or take a horse-drawn carriage ride around the square.
If you're interested in history, make sure to visit Vastenburg Fort, a historic fortress built during the Dutch colonial era. This well-preserved structure offers a glimpse into Surakarta's past and provides panoramic views of the city. Additionally, Galabo Food Street is a must-visit for food enthusiasts, offering a wide array of delicious local delicacies.
With its prime location, The Royal Surakarta Heritage - MGallery Collection allows you to easily explore these landmarks and attractions, immersing yourself in the rich cultural tapestry of Surakarta.
Convenient Public Transport Stations near The Royal Surakarta Heritage - MGallery Collection
Located in the heart of Surakarta, The Royal Surakarta Heritage - MGallery Collection offers easy access to various public transport stations, making it a convenient choice for travelers. The hotel is just a short walk away from Solo Balapan Train Station, the main railway station in the city. From here, guests can easily explore other parts of Indonesia or embark on a scenic train journey to nearby destinations.
For those looking to explore the city by bus, the hotel is also close to several bus stops. The closest one is the Purwosari Bus Station, which provides connections to different parts of Surakarta and its surrounding areas. Additionally, Tugu Muda Bus Station is within walking distance, offering further options for travelers to conveniently navigate the city.
Whether you prefer to travel by train or bus, The Royal Surakarta Heritage - MGallery Collection's strategic location ensures that you have easy access to various public transport stations, allowing you to explore Surakarta and its vibrant surroundings with ease.
Indulge in a Culinary Adventure
When it comes to dining options, The Royal Surakarta Heritage - MGallery Collection is surrounded by a plethora of mouthwatering restaurants. Guests can savor the authentic flavors of Surakarta at Soto Gading 1, Sate Kambing Bu Hj. Bejo, and Warung Soto Ayam Gading Wetan. For those seeking a unique dining experience, Banyu Langit Resto dan Wedangan offers a picturesque setting with delicious Indonesian cuisine. Pecel Menangan Surakarta is a must-visit for those craving traditional Javanese pecel, while Tengkleng Klewer Ibu Edi is known for its flavorful goat stew. Seafood lovers will delight in the fresh fish and signature bandeng presto at Bandeng Presto Solo 'Depot Murni'. For a taste of homecooked meals, Warung Soto Dan Sayur Mbak Heni and sop pecok 'mbak WiWin' are highly recommended. Lastly, don't miss the chance to try the famous gudeg at GUDEG MBAK YUS and the delectable Ketanusantara. With such a diverse range of dining options just a stone's throw away, guests at The Royal Surakarta Heritage - MGallery Collection are in for a culinary adventure.
Shop 'til You Drop in Surakarta
Located in the heart of Surakarta, The Royal Surakarta Heritage - MGallery Collection is surrounded by a plethora of shopping landmarks that cater to every shopaholic's desires. Just a short distance away, you'll find Luwes Sangkrah Mall, a modern shopping complex boasting a wide array of local and international brands. For a taste of local culture and a unique shopping experience, head to Pasar Klitikan Notoharjo Market, where you can browse through traditional handicrafts, batik textiles, and delicious local snacks. Solo Wholesale Center is another must-visit destination for bargain hunters, offering a vast selection of textiles, clothing, and accessories at wholesale prices. If you're looking for a one-stop shopping destination, Beteng Trade Center Solo is the place to go, with its diverse range of shops selling everything from clothing and electronics to souvenirs and traditional Javanese crafts. And last but not least, Pusat Grosir Solo (PGS) is a bustling wholesale market where you can find great deals on clothing, accessories, and household items. With these shopping landmarks just a stone's throw away from The Royal Surakarta Heritage - MGallery Collection, you'll have no shortage of retail therapy options during your stay in Surakarta.
Affordable Luxury: Experience The Royal Surakarta Heritage at an Unbeatable Price
Nestled in the heart of Surakarta, The Royal Surakarta Heritage - MGallery Collection offers a truly enchanting experience at an average price of just $38 per room. Compared to the average price of a hotel room in Surakarta, which stands at $25, this exquisite property provides exceptional value for money.
Step into a world of timeless elegance and immerse yourself in the rich cultural heritage of Indonesia. The Royal Surakarta Heritage - MGallery Collection seamlessly blends modern comforts with traditional Javanese design, creating a haven of tranquility for discerning travelers. From the moment you arrive, you'll be captivated by the hotel's stunning architecture, lush gardens, and warm hospitality.
Indulge in the luxurious amenities and impeccable service that The Royal Surakarta Heritage - MGallery Collection is renowned for. Whether you're lounging by the sparkling pool, savoring delectable cuisine at the on-site restaurant, or unwinding in your elegantly appointed room, every moment spent here is a true delight. With an average price that is only slightly higher than the city's average, this hotel offers an unparalleled experience that is worth every penny.
Book your stay at The Royal Surakarta Heritage - MGallery Collection today and discover the perfect blend of affordability and luxury in the heart of Surakarta.
Exceptional Service and Beautiful Decor
The Royal Surakarta Heritage - MGallery Collection has received rave reviews from its guests for its exceptional service and beautiful decor. The hotel's staff is highly praised for their friendliness, responsiveness, and superb service. Guests have described the interior of the hotel as beautiful, with Javanese-style decor that creates a unique and atmospheric ambiance. The hotel's location is also highly regarded, being convenient and offering easy access to attractions in Surakarta. The rooms and the entire hotel are clean, comfortable, and well-maintained, providing a pleasant stay for all guests. With its great location, beautiful decor, and exceptional service, The Royal Surakarta Heritage - MGallery Collection ensures that all guests have a memorable and satisfying experience.
Luxury and Excellence at The Royal Surakarta Heritage - MGallery Collection
Discover a haven of luxury and excellence at The Royal Surakarta Heritage - MGallery Collection, where exceptional customer reviews speak volumes about the hotel's commitment to providing an unforgettable stay. With an impressive overall rating of 8.8, this hotel is a testament to the exceptional experiences it offers to its guests.
One of the standout features of The Royal Surakarta Heritage - MGallery Collection is its remarkable value for money, earning a commendable rating of 8.8. Guests consistently praise the hotel for its affordable rates without compromising on quality. Whether you are a business traveler or a leisure seeker, this hotel ensures that every penny spent is worth the experience you receive.
The hotel's facilities also receive high marks, with a rating of 8.7. From the moment you step into the grand lobby, you will be captivated by the elegant ambiance and attention to detail. The Royal Surakarta Heritage - MGallery Collection boasts state-of-the-art amenities, including a swimming pool, fitness center, and spa, ensuring that guests have everything they need for a truly indulgent and relaxing stay.
Excellent8.9
Facilities
Exceptional9.5
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
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Guests love the excellent and friendly service provided by the staff at this centrally located hotel. The Javanese ambiance and antique decoration add charm to the place, and the good breakfast options at affordable prices are a hit with guests. The comfortable and spacious rooms with traditional vibes further enhance the experience of staying here.
Stylish hotel needs room and pool upgrades, said some guests. Overall, it's beautiful.
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Location
Service
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Atmosphere
Pool
Location: Excellent — very close to Pasar Gede. There is also a Car Free Day every Sunday morning along the street in front of the hotel. Staff: The staff were very friendly and attentive, striving to provide the best service to guests. When we complained about the air conditioner in our room not cooling properly, the staff made the effort to move us — along with all of our belongings — to another room with a slightly better AC. They also proactively contacted us to help move our car that was parked by the roadside, as the area would be used for Car Free Day. A member of the security team was also very helpful in clearing the way so our car could exit the hotel onto a road outside the Car Free Day zone. Facilities: In general, the swimming pool and gym facilities are adequate for a 3-star-plus hotel. However, a major issue lies with the air conditioning system, which no longer seems to function properly in nearly all rooms. The AC could only cool down to about 24°C, even when set to maximum power. This made the rooms feel stuffy. It’s unfortunate that the hotel has not yet refurbished the AC units. One of the elevators was also frequently out of order (at least twice during our 2-night stay), causing delays when trying to access or exit our room. Upon checkout, we had to wait about 30 minutes and ended up using the service lift, as only one guest elevator was operating — and even that one could only carry a maximum of 7 people, although the stated capacity was up to 15 people. Overall: Overall, the hotel is actually quite good, and the service from Accor management is commendable. However, I feel that I would avoid staying here again unless the air conditioning is repaired, as it greatly affects guest comfort. I strongly recommend that the hotel take immediate action to refurbish the air conditioning system and guest elevators, for the future well-being of Royal Surakarta Heritage Hotel.
Dear Paul, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - Handwritten Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Handwritten Collection, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dini Fitri Hastuti Front Office Manager
For lovers of classic, luxurious, vintage vibes, this is very suitable. The classy reception area, I love it! Early check-in is allowed and I happened to be upgraded to a bigger junior suite. I had actually booked a smaller room to avoid fear, because of the many classic ornaments, the room is dimly lit and has an indoor view, so when you open the curtains, you can see the view of another room's window😅. I love the bed and the pillows, they are so comfortable!!! My husband didn't even want to get out of bed because it was that comfortable!
Dear Depriska, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di The Royal Surakarta Heritage - Handwritten Collection. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Dini Fitri Hastuti Front Office Manager
I deliberately chose this hotel because it is close to the Soekarno Run event location. My first impression of the hotel is very good; it is in the middle of the city, although the parking space is quite narrow, but I was lucky to park in front of the lobby. Besides that, everything is great, from the facilities, service, cleanliness, and value for money. The room is spacious, with a bathtub, and has a super large mattress, making it comfortable to stay here with a toddler. Next time I go to Solo, I will come here again. Keep succeeding.
Dear Dinda, Salam Hangat dari The Royal Surakarta Heritage Hotel Solo, Kami sangat berterima kasih atas komentar Anda mengenai kepercayaan dan pilihan menginap di The Royal Surakarta Heritage Hotel Solo . Sangat membanggakan sekali bagi kami untuk menerima umpan balik/tanggapan luar biasa ini. Kami akan memberitahukan review Anda kepada seluruh tim. Kami yakin bahwa umpan balik ini akan menjadi motivasi/semangat bagi semua staff untuk berusaha terus meningkatkan kualitas layanan. Sekali lagi terima kasih karena telah memberitahukan pengalamannya, dan kami menunggu kedatangan kembali untuk menginap di tempat kami. Hormat Kami, Dini Fitri H Assistant Front Office Manager
This hotel truly reflects Javanese heritage, with rich traditional ornaments and cultural details throughout the property. The staff are friendly, attentive, and genuinely helpful, making the stay even more pleasant. The room is spacious, clean, and cozy, providing a comfortable atmosphere for rest. I also appreciate the hotel’s commitment to sustainability, as the toiletries are made from recycled plastic, supporting greener hospitality practices. In addition, the location is very convenient, situated close to Pasar Gede, making it easy to explore the surrounding area. I am for sure will comeback.
Dear PT, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this great feedback. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place. Best regards, Dini Fitri Hastuti Front Office Manager
420 meters to public transportation
Airport transfer
Free Wi-Fi in all rooms!
Sauna
“ Very beautiful venue. Great staff.”
Pros Fabulous staff- always trying to help. Stand out assistance from Elise on reception who was charming. She assisted with any request very graciously. Good clean large room. Great Aircon. Comfortable bed. Amenities - drinking water/ kettle/ fridge/ good bedding and pillows/ big fluffy towels. All super comfortable The decor is enchanting. Hotel is full of lovely craft objects. It has an unique atmosphere due to the fascinating decor. So nice. The hotel itself is a short walk to a great antique market. Cons: swimming pool is freezing cold. We like to swim but didn’t use it. Much too cold. Hot water in the room was a bit variable. Lukewarm at night but too hot in the morning and hard to control. It wasn’t a huge issue. Breakfast is extensive, but the actual healthy options are very limited. A big focus on Indonesian dishes, which would be great at dinner, but early in the morning, before 10am- we wanted lighter options. Also keeping big pots of meat dishes ‘warm’ is scary as we were worried about food poisoning, so wouldn’t try from large pots as we weren’t sure how long they had been standing. Food poisoning can ruin a holiday so we try to stick to freshly cooked same day. The chef was monitoring but my husband ate beans that were barely warm. Sooooooo 🥹 Vegetarian options very limited. To be fair, on the second day the kitchen provided pancakes and yoghurt at our request, which was super kind. We love muesli, fruit and yoghurt. The fruit was ok but melon unripe. Papaya was good. A big bowl of yoghurt, some nuts and seeds, bananas- all these would be welcomed. Pancakes rather than pastries. We’re all trying to cut down in sugar so a healthier range would be great ( avocado and cooked tomatoes on toast for example) We felt that a survey would help the hotel target dishes at their clientele and lead to less waste. Try asking people what they want. The evening menu was lacklustre (where are those Indonesian buffet breakfast options when you really might want to eat them??). We decided to eat elsewhere. More imaginative vegetarian options would be so welcomed. Plenty of recipes on YouTube. A spaghetti dish. A good pizza maybe? All in all we found this hotel enchanting for 2 nights. Staff are 5 star. Food is disappointing. Service in the bar/ restaurant incomprehensively slow. Comfort in the rooms was great. Pool chilly and unwelcoming so that alone would sadly prevent us from returning as a good pool atmosphere is crucial in the heat. But if you’re looking for a super decor hotel and don’t mind eating outside the hotel, it’s a friendly unique experience with super clean rooms. And good value for money too. I would recommend as long as you know the ups and downs.
Dear Joanne, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dini Fitri Hastuti Front Office Manager