Travelling to Indonesia? Read all updated requirements before you book.
Bar, The Royal Surakarta Heritage - MGallery Collection in Surakarta
Deluxe 1 King Bed - Bed, The Royal Surakarta Heritage - MGallery Collection in Surakarta
Facilities, The Royal Surakarta Heritage - MGallery Collection in Surakarta
Lobby, The Royal Surakarta Heritage - MGallery Collection in Surakarta
Lobby, The Royal Surakarta Heritage - MGallery Collection in Surakarta
Interior view, The Royal Surakarta Heritage - MGallery Collection in Surakarta
Swimming pool, The Royal Surakarta Heritage - MGallery Collection in Surakarta

Removed from saved list

8.7

Excellent

1,803 reviews

1,803 reviews

Housekeeping23
Breakfast16
Food & Dining5
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Pusat Grosir Solo ( PGS )
190 m
Solo Wholesale Center
230 m
Pusat Grosir Solo
240 m
Galabo Food Street
270 m
Vastenburg Fort
290 m
Popular landmarks
Klewer Market
490 m
Surakarta Hadiningrat Palace
630 m
Triwindu Market
750 m
Mangkunegaran Palace
880 m
Museum Batik Danar Hadi
1.4 km
Closest landmarks
kolam Renang Saraga
290 m
St. Antonius Church Purbayan
350 m
Area Parkir Alun-Alun Utara
350 m
Kasunanan Mosque
390 m
Kauman Batik Village
410 m

The Royal Surakarta Heritage - MGallery Collection

Jl. Slamet Riyadi No. 6 - Solo, Pasar Kliwon, Surakarta, Indonesia, 57111 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pasar Kliwon, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Museum Batik Danar Hadi. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

920 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

10 travelers have booked today.

Value for money8.8
Distance to city center0 km
Location rating9.3
Nearest airportAdisumarmo International Airport (SOC)
Distance to airport10.9 km

Rooms available at The Royal Surakarta Heritage - MGallery Collection

Excellent
Room comfort & quality

8.2

Executive Room 2 Single Beds
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior 1 King Bed
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Deluxe 1 King Bed
...
  • Room size: 31 m²/334 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Executive Room 1 King Bed
...
  • Room size: 41 m²/441 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Junior Suite 1 King Bed
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe 2 Single Beds
...
  • Room size: 31 m²/334 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Superior 2 Single Beds
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 48 m²/517 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
SUITE Executive Suite, 1 King Size Bed
...
  • Room size: 72 m²/775 ft²
Enter dates to see prices
Junior Suite King Size Bed
...
  • Shower
Enter dates to see prices

Frequently asked questions

Does The Royal Surakarta Heritage - MGallery Collection offers connecting/adjoining rooms?

The Royal Surakarta Heritage - MGallery Collection offers connecting rooms for guests who wants to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room details by hovering over "See all room facilities" in the room selection which may be limited to certain types of room only.

Does The Royal Surakarta Heritage - MGallery Collection have bars on-site?

Experience your holiday vacation the best way yet with The Royal Surakarta Heritage - MGallery Collection's bar and poolside bar readily available right in front of your doorstep for when you need a drink or two.

Does The Royal Surakarta Heritage - MGallery Collection have a swimming pool?

While staying at The Royal Surakarta Heritage - MGallery Collection, you can take pleasure in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

Does The Royal Surakarta Heritage - MGallery Collection offer spa services?

You can enjoy your stay at The Royal Surakarta Heritage - MGallery Collection even more by enjoying the property's available spa services that are offered for all its guests to make your evening or night far better.

What is the average travel time to the closest airport from The Royal Surakarta Heritage - MGallery Collection?

The average travel time to get from The Royal Surakarta Heritage - MGallery Collection to the airport is 45 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

What are the property's policies for children's bedding at The Royal Surakarta Heritage - MGallery Collection?

The Royal Surakarta Heritage - MGallery Collection's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

At what time of the year is The Royal Surakarta Heritage - MGallery Collection most popular?

The Royal Surakarta Heritage - MGallery Collection's most popular month where verified guests have stayed the most is in April.

What was the average room rate for The Royal Surakarta Heritage - MGallery Collection been in the past month?

The average room rate for The Royal Surakarta Heritage - MGallery Collection in the past month is 497000.46 IDR, compared to city's average of 228734.04 IDR.

What do past travelers like most about The Royal Surakarta Heritage - MGallery Collection?

Past guests that stayed at The Royal Surakarta Heritage - MGallery Collection have given this property a rating of 9.329 for its exceptional location as the main highlight for their stay.

What is the verified guest review consensus about The Royal Surakarta Heritage - MGallery Collection's Wi-Fi?

73.0% of our verified customer assessments have given a positive review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for The Royal Surakarta Heritage - MGallery Collection down in the review section.

What is the average rating that past Group travelers have given to The Royal Surakarta Heritage - MGallery Collection?

Verified group travelers that have stayed at this property have given The Royal Surakarta Heritage - MGallery Collection an average rating of 8.7. You can look up more comprehensive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Can special events be hosted at The Royal Surakarta Heritage - MGallery Collection?

Services for audio-visual equipment are made available to help your event go smoothly.

What people love about The Royal Surakarta Heritage - MGallery Collection

  • 10

    Exceptional
    Cleanliness

    "My room was absolutely spotless and refreshed and cleaned promptly every morning."

    Karen

    |

    June 30, 2023

  • 8

    Very good
    Cleanliness

    "Clean n good hotel"

    Claudia

    |

    May 23, 2023

  • 8.8

    Excellent
    Location

    "Many street food vendors nearby and some pretty good restaurants."

    Charles

    |

    September 1, 2023

Overall rating:

8.7

Excellent
1,803 reviews
Cleanliness
8.7
Facilities
8.7
Location
9.3
Read all reviews >
What travelers say they love:
Location nearby the local destination by walking, superb!
Aprilia from Thailand
Family with older children
More about The Royal Surakarta Heritage - MGallery Collection

More about The Royal Surakarta Heritage - MGallery Collection

Experience Luxury and Comfort at The Royal Surakarta Heritage - MGallery Collection

Discover the ultimate luxury experience at The Royal Surakarta Heritage - MGallery Collection, a 5.0 star hotel located in Surakarta, Indonesia. Indulge in the hotel's top-notch facilities including 24-hour room service, shops, coffee shop, bar, laundry service, restaurant, safety deposit boxes, airport transfer, valet parking, concierge, air conditioning, bathrobes, hair dryer, television, mini bar, satellite/cable TV, massage, indoor pool, fitness center, sauna, spa, outdoor pool, poolside bar, Wi-Fi in public areas, car park, designated smoking area, refrigerator, shuttle service, Free Wi-Fi in all rooms, dry cleaning, express check-in/check-out, car hire, luggage storage, shared kitchen, daily housekeeping, gift/souvenir shop, taxi service, halal restaurant, breakfast buffet, continental breakfast, car park onsite, car park free of charge, and free fitness center. Whether you're in Surakarta for business or leisure, The Royal Surakarta Heritage - MGallery Collection offers a luxurious and comfortable stay that you won't forget.

Luxurious Room Types at The Royal Surakarta Heritage - MGallery Collection

The Royal Surakarta Heritage - MGallery Collection offers a variety of luxurious room types to suit every traveler's needs. Choose from the Deluxe 1 King bed, Deluxe 2 Single beds, Executive Room 1 King Bed, Executive Room 2 Single Beds, Junior Suite 1 King Bed, Superior 1 King Bed, or Superior 2 Single Beds. Each room is uniquely designed and ranges from 25 to 49 square meters in size, providing ample space for a comfortable stay.

Discover the Rich Culture and Shopping Scene of Surakarta

The Royal Surakarta Heritage - MGallery Collection is located near some of the most iconic landmarks in Surakarta. The Surakarta Hadiningrat Palace, a symbol of the city's rich cultural heritage, is just a short walk away. Visitors can explore the palace's stunning architecture and learn about the history of the royal family. For those looking to indulge in some retail therapy, the Beteng Trade Center Solo and Pusat Grosir Solo (PGS) are just a stone's throw away. Here, you can find everything from traditional batik fabrics to modern fashion pieces. Don't miss the chance to visit Alun-Alun Kidul, a vibrant public square where locals gather to socialize and enjoy street food.

Exceptional Staff and Beautiful Interiors

The Royal Surakarta Heritage - MGallery Collection has received glowing reviews for its exceptional staff and beautiful interior decor. Guests have praised the friendly and responsive staff, who go above and beyond to ensure a comfortable stay. The hotel's Javanese-style decor and atmosphere have also been highly appreciated, with guests describing the environment as classy and well-maintained. The hotel's location has also been noted as a highlight, with guests impressed by its central location and proximity to local attractions. Additionally, guests have raved about the hotel's cleanliness and comfort, as well as its good value and delicious breakfast. Overall, The Royal Surakarta Heritage - MGallery Collection has left a lasting impression on its guests, with many stating that they would happily stay here again in the future.

Experience Unmatched Comfort and Service at The Royal Surakarta Heritage - MGallery Collection

The Royal Surakarta Heritage - MGallery Collection in Surakarta, Indonesia has received glowing reviews from its satisfied customers. With an impressive overall rating of 8.8, guests have praised the hotel's exceptional staff performance, ensuring that their every need is met. The hotel's facilities have also been highly rated, with an 8.7 rating for value and facilities, making it an excellent choice for those looking for an affordable yet luxurious stay. The hotel's cleanliness has also been commended, with an 8.6 rating. The hotel's prime location, rated 9.3, is also a major plus, making it easy for guests to explore the city's attractions. While the food and dining experience has received a 7.5 rating, guests can rest assured that they will be treated to a comfortable and relaxing stay with an 8.2 rating for comfort. Overall, The Royal Surakarta Heritage - MGallery Collection is an excellent choice for those seeking a high-quality hotel experience with unmatched comfort and service.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Housekeeping

13 mentions

Breakfast

12 mentions

Swimming Pool

11 mentions

Food & Dining

8 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Foot bath
  • Garden
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Accessible vanities
  • Adapter
  • Air conditioning
  • Alarm clock
  • Alcohol
  • Bathtub
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Desk
  • Electric kettle
  • Executive lounge access
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Linens
  • Locker
  • Mini bar
  • Mobile hotspot device
  • Pajamas
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Whirlpool bathtub

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site
Srikandi Restaurant
  • Cuisine: American, Asian, Indonesian
  • Menu: Buffet, A-la-carte

Location

Jl. Slamet Riyadi No. 6 - Solo, Pasar Kliwon, Surakarta, Indonesia, 57111
Exceptional
Location

9.3

Airports
  • Adisumarmo International Airport (SOC)
    10.9 km
  • Adisucipto International Airport (JOG)
    49.9 km
Public transportation
  • Solo-Kota
    950 m
  • Jebres Train Station
    1.6 km
Hospital or clinic
  • Toko Obat Ikan Mas
    410 m
Shopping
  • Klewer Market
    490 m
Convenience store
  • Alfamart
    1.7 km
Cash withdrawal
  • ATM
    80 m

What's nearby

Popular landmarks
  • Klewer Market
    490 m
  • Surakarta Hadiningrat Palace
    630 m
  • Triwindu Market
    750 m
  • Mangkunegaran Palace
    880 m
  • Museum Batik Danar Hadi
    1.4 km
  • Sriwedari Park
    1.8 km
  • Solo Paragon Mall
    2.4 km
  • Kampoeng Batik Laweyan
    2.8 km
  • Balekambang Park
    3.1 km
  • Pandawa Water World
    4.7 km
Nearby landmarks
  • Pusat Grosir Solo ( PGS )
    190 m
  • Solo Wholesale Center
    230 m
  • Pusat Grosir Solo
    240 m
  • Galabo Food Street
    270 m
  • kolam Renang Saraga
    290 m
  • Vastenburg Fort
    290 m
  • Beteng Trade Center Solo
    300 m
  • Agung Surakarta Mosque
    300 m
  • Ringin Kurung (Beringin Kembar)
    340 m
  • North Square Solo
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:59
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee120000 IDR
  • Distance from city center0 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)121000 IDR
  • Daily Internet/Wi-Fi fee0 IDR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 150
  • Room voltage220
  • Year property opened2009
Parking
  • Daily parking fee0 IDR

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of The Royal Surakarta Heritage - MGallery Collection from real guests

Provided by verified guests of Agoda
8.7
Cleanliness8.7
Facilities8.7
Location9.3
Room comfort and quality8.2
Service8.9
Value for money8.8
High score for Surakarta
Rating
9+ Exceptional (406)
8-9 Excellent (162)
7-8 Very Good (183)
6-7 Good (45)
<6 Below Expectation (62)
Time of the year
Mar - May (205)
Jun - Aug (186)
Sep - Nov (202)
Dec - Feb (265)

Show reviews that mention 

Showing 858 verified guest comments
12345
10.0
Exceptional
Akhmad from Indonesia
Family with young children
Deluxe 2 Single Beds
Stayed 1 night in December 2022

all is great!!super!!”

My family and I stayed on 31 December 2022 for the new year celebration. I am lucky that the hotel is near to Balai Kota Surakarta, where the Ramayana dance was performed. it is close to the hotel, and we just have to take a walk from the hotel to the venue. about facilities, the bed, bathtub, and breakfast, are great. we enjoy staying in The Royal Hotel

Reviewed January 04, 2023

See room deals

Dear Akhmad, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regard, Toat Edi Wijaya General Manager

Responded January 08, 2023
The Royal Surakarta Heritage - MGallery Collection
10.0
Exceptional
Sofie from Indonesia
Family with teens
Deluxe 2 Single Beds
Stayed 2 nights in August 2022

it's truly a 5 stars hotel wirh a budget price”

What I impressed for the first time was the lobby. it was very big lobby and it was very beautiful with Indonesian's Heritage. When I entered the room, the room was very beautiful and clean. also the single beds were very big. the staffs were also very kind. Good job everyone

Reviewed August 22, 2022

See room deals

Dear Sofie, Thank you for choosing The Royal Surakarta Heritage Hotel and giving a good review of our hotel. It is very encouraging to hear that our standards of service and hospitality can meet your wishes and expectations, we continue to do our best to ensure that all our guests have the best possible stay. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. We look forward to welcoming you back to our hotel on your next visit! Warm regard, Toat Edi Wijaya General Manager

Responded August 29, 2022
The Royal Surakarta Heritage - MGallery Collection
10.0
Exceptional
Henokh from Indonesia
Family with young children
Superior 1 King Bed
Stayed 2 nights in January 2022

Very great location, at the heart of Solo”

You will feel the authentic Solo ambience when you enter the hotel. Room was spacious, staff was great. We arrive at night and when the see us, 2 adults with 3 kids, the staff suggest to put the twin bed together and also put us on connecting room without us asking. Surrounding area is great, many good food nearby, also walking distance to Pasar Gede and Balai Kota. I like it most then Solo Baru area.

Reviewed June 19, 2022

See room deals

Dear Henokh, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regard, Toat Edi Wijaya General Manager

Responded June 23, 2022
The Royal Surakarta Heritage - MGallery Collection
10.0
Exceptional
agus from Indonesia
Family with teens
Deluxe 2 Single Beds
Stayed 1 night in December 2022

Nice and comfortable hotel”

strategic location in the center of Surakarta, near the culinary center, near tourist attractions, friendly staff. highly recommended if you go to Surakarta

Reviewed December 28, 2022

See room deals

Dear Agus, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this great feedback. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place. Best regards, Toat Edi Wijaya General Manager

Responded December 31, 2022
The Royal Surakarta Heritage - MGallery Collection
10.0
Exceptional
Desiana from Indonesia
Family with young children
Superior 1 King Bed
Stayed 4 nights in January 2022

Very nice stay experience”

The location is soo strategic. Very close to keraton, klewer, kauman batik. At night you can walk to Galabo or naik becak to ngarsopuro to find dinner or snacks. There's a bathtub in every room. We got superior room with connecting door and it was spacious enough. The staff are very friendly and helpful. We got our room cleaned and new ammenities every day. The swimming pool was fine.

Reviewed January 13, 2022

See room deals

Desiana yang terhormat, Salam Hangat dari The Royal Surakarta Heritage Hotel Solo, Kami sangat berterima kasih atas komentar Anda mengenai kepercayaan dan pilihan menginap di The Royal Surakarta Heritage Hotel Solo . Sangat membanggakan sekali bagi kami untuk menerima umpan balik/tanggapan luar biasa ini. Kami akan memberitahukan komentar Anda kepada seluruh tim. Kami yakin bahwa umpan balik ini akan menjadi motivasi/semangat bagi semua staf untuk berusaha terus meningkatkan kualitas layanan. Sekali lagi terima kasih karena telah memberitahukan pengalamannya, dan kami menunggu kedatangan kembali untuk menginap di tempat kami. Hormat Kami, Toat Edi Wijaya General Manager

Responded January 15, 2022
The Royal Surakarta Heritage - MGallery Collection
9.6
Exceptional
Ginanjar from Indonesia
Solo traveler
Superior 1 King Bed
Stayed 5 nights in January 2023

Would love to stay here again”

Everything is great. I put staff review in 4 stars due to the less friendly and warm only..They're still doing their job well and nice, just that they barely smile and/or showing hospitality. I remember only 1 receptionist staff and 1 house keeping staff who do the job really well, it's really nice to get the response from them, but too bad they don't wear nametag so I can't shout their names here. But overall, really great. Thank you for the service. Stay safe, happy, and healthy :)

Reviewed January 13, 2023

See room deals

Dear Ginanjar, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Responded January 15, 2023
The Royal Surakarta Heritage - MGallery Collection
10.0
Exceptional
Jully from Indonesia
Family with teens
Superior 2 Single Beds
Stayed 1 night in January 2023

Artistic and Strategic hotel”

Located at the centre of Surakarta city within walking distance to pasar gede and klewer. The hotel has lots of artistic ornaments as decorations.

Reviewed January 25, 2023

See room deals

Dear Jully, Thank you for taking time to give rating of your experience. We appreciate so much your rating. We are glad that you enjoy your visit and we are looking forward to welcome you again at The Royal Surakarta Heritage Solo. Sincerely, Toat Edi Wijaya General Manager

Responded January 29, 2023
The Royal Surakarta Heritage - MGallery Collection
9.6
Exceptional
Isabella from Australia
Couple
Deluxe 2 Single Beds
Stayed 3 nights in December 2022

3 nights in Solo”

The hotel is absolutely beautiful and in a great location for visiting the sights of Solo. As mentioned in other reviews, the hotel is a bit rundown (the sinks don't drain properly, the TVs are very old and the lifts are old and slow) however this did not impact our stay as we were out the majority of our time in Solo. The staff are friendly and there is a nice variety of both Indonesian and Western options at breakfast. I would recommend this hotel as long as you don't want all the mod cons.

Reviewed December 26, 2022

See room deals

Dear Isabella, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this great feedback. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place. Best regards, Toat Edi Wijaya General Manager

Responded December 31, 2022
The Royal Surakarta Heritage - MGallery Collection
10.0
Exceptional
Eka from Indonesia
Couple
Superior 1 King Bed
Stayed 2 nights in December 2021

Strategic Location!”

The location is strategically in between 2 palaces (walking distance to both Hadiningrat Palace and Mangkunegara Palace). The interior of the hotel is beautiful and the staffs' services are superb! It's passed by the tram and trans solo bus. Walking distance to Pasar Klewer and Pasar Gede. Very convenient to have a morning run surrounding the area.

Reviewed December 06, 2021

See room deals

Dear Eka, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi wijaya General Manager

Responded December 28, 2021
The Royal Surakarta Heritage - MGallery Collection
9.6
Exceptional
Tara from Indonesia
Couple
Executive Room 1 King Bed
Stayed 2 nights in December 2021

Great stay in the heart of Solo!”

Upon check in, we receive an upgrade from Executive to Junior Suite. The room is really big, with extra beds will suit a family with children. Bed and pillows are extra-comfy. The hotel seems quite old, but maintained well. Quality of amenities is more of a 4-star than 5-star, but it is good value for money and their service is truly good. The only thing I'm less satisfied about is the bathtub and the surrounding area is a bit dusty, so we need to wash it first before using it. It's located within walking distance to a lot of attractions in Solo, so we could park our car in the hotel and walked to Kampung Batik Kauman, Pasar Klewer, Pasar Gedhe, Keraton Surakarta & Pura Mangkunegaran, Pasar Barang Antik Triwindu, Museum Keris, Museum Danar Hadi. If you don't mind walking a bit further, Kampung Batik Laweyan in also just about 30mnts walk from the hotel. It is also within walking distance to great food like Nasi Liwet & Cabuk Rambak Bu Parmi, Gudeg Ceker Margoyudan Bu Kasno, Tengkleng Klewer Bu Edi, etc. You can also find jajan pasar & pecel in Pasar Gedhe

Reviewed December 20, 2021

See room deals

Dear Tara , Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this great feedback. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place. Best regards, Toat Edi Wijaya General Manager

Responded February 21, 2023
The Royal Surakarta Heritage - MGallery Collection
10.0
Exceptional
Junita from Indonesia
Couple
Superior 1 King Bed
Stayed 1 night in January 2022

Exceptional”

I got my room in 9th floor, number 908. I am super happy with my view, fyi i booked superior room. The room is super clean. Actually i wanna taste the breakfast but this location is very strategic to street culinary.

Reviewed January 09, 2022

See room deals

Dear Junita, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this great feedback. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place and taste our breakfast. Best regards, Toat Edi Wijaya General Manager

Responded January 11, 2022
The Royal Surakarta Heritage - MGallery Collection
10.0
Exceptional
Andre from Indonesia
Family with young children
Executive Room 1 King Bed
Stayed 1 night in October 2021

Business and Pleasure”

Spent 1 night at this hotel; the service is excellent but busy on the weekends so the staff is underman. Parking always full but can do valet. The room is clean but smells like a wet towel. Overall OK but will try other hotels.

Reviewed October 11, 2021

See room deals

Dear Andre, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Responded October 30, 2021
The Royal Surakarta Heritage - MGallery Collection
10.0
Exceptional
Rayhan from Indonesia
Group
Superior 2 Single Beds
Stayed 1 night in July 2022

best hotel so far in surakarta !”

oh man, this hotel is soo damn good and cheap !, the facilities is good, the breakfast were amazing !, and the room was large and comfy ! WOULD COME BACK HERE AGAIN !!!!

Reviewed July 18, 2022

See room deals

Dear Rayhan, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regard, Toat Edi Wijaya General Manager

Responded July 22, 2022
The Royal Surakarta Heritage - MGallery Collection
10.0
Exceptional
Iqbal from Indonesia
Group
Deluxe 1 King Bed
Stayed 2 nights in January 2022

One of the best hotel”

This hotel is excellent not only its accomodation fascilities but also service quality. All staff are very pleasent. The hotel location is strategically located on city center surounded by keraton, bentemg vastenberg, alun alun, pasar gede, etc. The breakfast menu are so many. The bedroom is spacious with bathub. Very recommended hotel

Reviewed January 15, 2022

See room deals

Dear Iqbal, Thank you for choosing The Royal Surakarta Heritage Hotel and giving a good review of our hotel. It is very encouraging to hear that our facilities, standards of service and hospitality can meet your wishes and expectations, we continue to do our best to ensure that all our guests have the best possible stay. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. We look forward to welcoming you back to our hotel on your next visit! Warm regard, Toat Edi Wijaya General Manager

Responded January 15, 2022
The Royal Surakarta Heritage - MGallery Collection
9.6
Exceptional
Adityo from Canada
Group
Superior 1 King Bed
Stayed 1 night in November 2022

Thin walls”

The stay could've been perfect. The hotel is beautiful, it is a gallery of Javanese culture. Our main concern is that these rooms have very thin walls. Unfortunately, there were groups of people staying next to our room and they were chatting and laughing loudly until past midnight. We called front desk, but they didn't do much to tell them to stop.

Reviewed December 09, 2022

See room deals

Dear Adityo, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Responded December 13, 2022
The Royal Surakarta Heritage - MGallery Collection
10.0
Exceptional
Peter from United States
Couple
Executive Room 1 King Bed
Stayed 4 nights in August 2022

Highly Artistic Hotel”

Interior and exterior is beautifully furnished in the tradition of Indonesian art and craft. Really a very pleasant and enjoyable stay.

Reviewed August 28, 2022

See room deals

Dear Peter, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regard, Toat Edi Wijaya General Manager

Responded August 29, 2022
The Royal Surakarta Heritage - MGallery Collection
9.6
Exceptional
Joy from Indonesia
Family with young children
Executive Room 1 King Bed
Stayed 1 night in October 2022

Nice staff”

This hotel really unique, it's the only hotel with MURI certification in Indonesia. And also the staff is very nice and polite. Kudos for all the staff. The room is big, clean and tiddy.

Reviewed October 23, 2022

See room deals

Dear Joy, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regard, Toat Edi Wijaya General Manager

Responded October 26, 2022
The Royal Surakarta Heritage - MGallery Collection
10.0
Exceptional
Erick from Indonesia
Family with young children
Superior 1 King Bed
Stayed 5 nights in December 2021

Great hotel with javanese style”

I like the ambiance of the Javanese style from this hotel. Good service. Good facilities with swimming pool and gym. Good location. Just need to add more parking lot.

Reviewed December 14, 2021

See room deals

Dear Erick, Warmest greeting from The Royal Surakarta Heritage Hotel Solo, Thank you for taking the valued time to share your feedback during your stay at The Royal Surakarta Heritage Hotel. We are very pleased to read that you had an enjoyable stay with us. It is our pleasure to know that you have enjoyed our services. We will definitely convey your kind comments to all of the team. We look forward to welcoming you back to The Royal Surakarta Heritage Hotel in near future. Sincerely, Toat Edi Wijaya General Manager

Responded December 28, 2021
The Royal Surakarta Heritage - MGallery Collection
9.2
Exceptional
Kuncoro from Indonesia
Couple
Superior 1 King Bed
Stayed 2 nights in January 2023

Great location”

Best location, just between two historical monarch palace, with adequate facilities, cleanliness, and other standard services. The city is so & so, but still recommended to visit. The staffs are actually helpful — but don't expect them to reply your mails.

Reviewed January 23, 2023

See room deals

Dear Kuncoro, Thank you for choosing The Royal Surakarta Heritage Hotel and giving a good review of our hotel. It is very encouraging to hear that our standards of service and hospitality can meet your wishes and expectations, we continue to do our best to ensure that all our guests have the best possible stay. Your feedback regarding the email respons will be our concern to take an appropriate action to prevent future occurrence. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. We look forward to welcoming you back to our hotel on your next visit! Warm regard, Toat Edi Wijaya General Manager

Responded January 29, 2023
The Royal Surakarta Heritage - MGallery Collection
10.0
Exceptional
Carla from Indonesia
Family with teens
Deluxe 2 Single Beds
Stayed 1 night in December 2022

Nice! ”

First time booked And very satisfy great job

Reviewed December 27, 2022

See room deals

Dear Carla, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Best Regard, Toat Edi Wijaya General Manager

Responded December 31, 2022
The Royal Surakarta Heritage - MGallery Collection
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss