Excellent 8.7
Based on 5903 reviews

Recent customer comments

Filter by traveler type

based on 5902 reviews
  • Cleanliness 9.0
  • Facilities 8.5
  • Location 8.7
  • Room Comfort/Standard 8.6
  • Service 8.9
  • Value for money 8.8
  • Food/Dining 8.3
Sort by

wandee from Thailand
Business travelers
Stayed 1 night in September 2015
authentic look
Next to pavilion department store with various food opinions and theatre . The hotel had everything needed and breakfast was extensive serving all nationalities , taste was good too .
Reviewed October 04, 2015

sian from Australia
Premier Room
Stayed 6 nights in September 2015
Large rooms, friendly staff, cool n clean
Beautiful big room with superb beds. We had a basic room and it was fantastic with balcony. Staff very helpful, and friendly. Wifi was great. Breakfast variety huge. Although location was great construction in Kuala Lumpur makes getting around on foot tedious unless you stay in the HEART of KL. Very comfortable place to stay. Enjoyed.
Reviewed October 04, 2015

Donna from Australia
Families with older children
Stayed 4 nights in September 2015
Enjoyable stay
Value for money, location, friendliness
Reviewed September 30, 2015

MOHAMED from Malaysia
Families with young children
Stayed 3 nights in September 2015
Nice location and comfortable room
Clean, comfortable and nice location
It was great family vacation and having to stay at a comfortable and clean hotel. The location is also good as we could only walk to the shopping malls...
Reviewed September 29, 2015

Grant from Australia
Stayed 8 nights in September 2015
Luxury hotel with friendly staff
Service, Club lounge and comfortable room
Staff were very attentive and provided a memorable stay. We would stay here again.
Reviewed September 28, 2015

Nur from Malaysia
Stayed 1 night in December 2014
room, bathroom, staff
Reviewed September 28, 2015

Ai from United Kingdom
Solo travelers
Stayed 8 nights in September 2015
door men are exceptional and polite
Polite staffs, friendly, lots of toiletries although I brought my own, have stayed her every year
Can go to the mall easily
Reviewed September 24, 2015

iqbal from Indonesia
Business travelers
Stayed 1 night in September 2015
Comfort, clean, friendly and delicious food
Clean, comford and food
Satisfy and recommended
Reviewed September 23, 2015

Jun from South Korea
Business travelers
Stayed 2 nights in September 2015
Good Location
Location, Wide Room
Reviewed September 21, 2015

Peter from Singapore
Stayed 5 nights in August 2015
Nice friendly hotel
Staff friendliness ,nice lobby ,beautiful rooms
Staff was friendly and helpful(especially Nora at reception) mix with the beautiful decor and lobby ,it was a lovely experience will definately come back and recommended
Reviewed September 21, 2015


Select loyalty program

Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.


Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.


Enter membership ID

Country of passport
Program Membership ID

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: