Travelling to Indonesia? Read all updated requirements before you book.
Exterior view, The Royale Krakatau Hotel in Banten
Superior Twin Room - Bedroom, The Royale Krakatau Hotel in Banten
View, The Royale Krakatau Hotel in Banten
Lobby, The Royale Krakatau Hotel in Banten
Lobby, The Royale Krakatau Hotel in Banten
Swimming pool, The Royale Krakatau Hotel in Banten
Swimming pool, The Royale Krakatau Hotel in Banten

Removed from saved list

8.3

Excellent

655 reviews

655 reviews

See map
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Alun Alun Cilegon
550 m
KLINIK DELMA
550 m
Bapelkes
570 m
PUSKESMAS PEMBANTU
580 m
Cilegon Boulevard
580 m

The Royale Krakatau Hotel

JL. KH. Yasin Beji No. 04, Serang / Cilegon, Banten, Indonesia, 42435 - See map

Get the added peace of mind that comes with Indonesia Care, when you book a stay here. Conveniently situated in the Serang / Cilegon part of Banten, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Rockstar Family KTV. Rated with 4 stars, this high-quality property provides guests with access to massage, fitness center and indoor pool on-site.

Highlights

Check-in [24-hour]

Airport transfer

Air conditioning

Room service [24-hour]

Bar

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Golf course [on-site]

Free Wi-Fi in all rooms!

Front desk [24-hour]

This property is in high demand!

12 travelers have booked today.

Value for money8.2
Distance to city center5.8 km
Location rating8.5

Rooms available at The Royale Krakatau Hotel

Tower Suite
...
  • Room size: 56 m²/603 ft²
  • Garden view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Junior Suite Room
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Deluxe Executive Room
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
King Suite
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Deluxe Executive Twin
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Cottage Superior King Room
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Cottage Superior Twin Room
...
  • Room size: 25 m²/269 ft²
  • Courtyard view
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 28 m²/301 ft²
  • Park view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What types of facilities are offered for kids at The Royale Krakatau Hotel?

While on a trip with your loved ones, your kids can also enjoy the fun in sports and recreation facilities offered at The Royale Krakatau Hotel such as kids pool.

What public parks are within range of The Royale Krakatau Hotel?

While staying at The Royale Krakatau Hotel, take joy in your early morning or evening wander at nearby park which include JL. KH. ABDUL JABAR RT 03 RW 04, Alun Alun Cilegon, and Cilegon Boulevard.

What are the property's policies for children's bedding at The Royale Krakatau Hotel?

The Royale Krakatau Hotel's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What was the average room rate for The Royale Krakatau Hotel been in the past month?

The typical room rate for The Royale Krakatau Hotel in the past month is 612059.68 IDR, compared to city's average of 318874.02 IDR.

In which languages can The Royale Krakatau Hotel's employees communicate?

The Royale Krakatau Hotel can converse up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What payment options are supported at The Royale Krakatau Hotel?

The Royale Krakatau Hotel supports up to 3, with payment card options such as Visa, American Express, and MasterCard.

What is the verified guest review consensus about The Royale Krakatau Hotel's spa?

67.0% of our verified visitor testimonials have given a positive appraisal and comments about this property's spa. You can look up on more detailed customer reviews, and comments for The Royale Krakatau Hotel down in the review section.

What is the average rating that verified Solo travelers' have given to The Royale Krakatau Hotel?

Past solo travelers that have stayed at this property have given The Royale Krakatau Hotel an average rating of 8.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Business travelers' have given to The Royale Krakatau Hotel?

Past business travelers that have stayed at this property have given The Royale Krakatau Hotel an average rating of 7.8. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to The Royale Krakatau Hotel?

Past couple travelers that have stayed at this property have given The Royale Krakatau Hotel an average rating of 8.7. You can look up on more detailed customer reviews, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to The Royale Krakatau Hotel?

Verified families with young children that have stayed at this property have given The Royale Krakatau Hotel an average rating of 8.4. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to The Royale Krakatau Hotel?

The closest airport to The Royale Krakatau Hotel is Radin Inten II Airport, 128.0 km away.

What people love about The Royale Krakatau Hotel

  • 8

    Very good
    Cleanliness

    "Hotel was clean and room was comfortable."

    Leslie

    |

    August 8, 2023

  • 10

    Exceptional
    Cleanliness

    "Great views of the golf course, clean rooms."

    Vivek

    |

    March 12, 2023

  • 10

    Exceptional
    Spaciousness

    "Very spacious bedroom and living room with the outstanding views over balcony!"

    Senja

    |

    October 13, 2022

Property ranking|Compared to 50 Banten properties
See all rankings
Room comfort score
7.3/10
Couples review score
9/10
Service score
8.7/10
Overall score
8.5/10
Better than
94
%
of Banten properties
Better than
88
%
of Banten properties
Better than
78
%
of Banten properties
Better than
74
%
of Banten properties
Overall rating:

8.3

Excellent
655 reviews
Cleanliness
8.4
Facilities
8.5
Location
8.5
Read all reviews >
What travelers say they love:
Always first option to stay in Cilegon Area!
anggun from Indonesia
Family with young children
More about The Royale Krakatau Hotel

More about The Royale Krakatau Hotel

Experience Luxury and Convenience at The Royale Krakatau Hotel in Banten

Indulge in 24-hour room service, casino, bar, nightclub, salon, and more at The Royale Krakatau Hotel in Banten, Indonesia. This 4.0-star hotel offers an array of facilities, including an indoor and outdoor pool, fitness center, poolside bar, and beach access. Guests can also take advantage of airport transfer, tours, valet parking, massage, shuttle service, dry cleaning, library, car hire, shared kitchen, convenience store, laundromat, ticket service, and continental breakfast. Whether you're here for business or leisure, The Royale Krakatau Hotel has everything you need for a comfortable and luxurious stay.

A Wide Array of Room Types at The Royale Krakatau Hotel

The Royale Krakatau Hotel offers a variety of room types to cater to different preferences. Guests can choose from the cozy Cottage Suite, the spacious Junior Suite Room, or the luxurious Tower Suite. For those who prefer a more standard room, the hotel also provides the Superior King Room, Superior Twin Room, Deluxe Double Room, Deluxe Twin Room, Deluxe Executive Room, and Deluxe Executive Twin. With such a wide array of room types, guests are sure to find the perfect accommodation that suits their needs.

Excellent Cleanliness, Delicious Food, and Friendly Staff

The Royale Krakatau Hotel in Banten, Indonesia has received excellent customer reviews for its cleanliness, delicious food, and friendly staff. Guests have praised the hotel for its clean rooms, swimming pool, and overall environment. The new rooms have also been highly rated for their cleanliness and comfort. The hotel's facilities have been described as good, and the buffet breakfast has been noted for its delicious spread. Guests have also commended the staff for their friendliness and great services. The hotel's location has been deemed great by many, making it a top choice for travelers. Overall, The Royale Krakatau Hotel offers a clean, comfortable, and friendly stay with great amenities and services.

Experience Exceptional Service and Amenities at The Royale Krakatau Hotel

The Royale Krakatau Hotel in Banten, Indonesia has received high praise from satisfied guests who have raved about the exceptional service and amenities provided during their stay. With an overall rating of 8.4, guests have particularly enjoyed the hotel's facilities, cleanliness, and prime location. The staff performance has also been highly rated, with guests commending the friendly and accommodating service they received. While the food and dining experience received a lower rating, guests have found the value for money to be exceptional, making The Royale Krakatau Hotel a top choice for travelers seeking a comfortable and convenient stay in Banten.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Breakfast

6 mentions

Housekeeping

5 mentions

Swimming Pool

3 mentions

Food & Dining

2 mentions

Languages spoken
  • English
  • Indonesian
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Massage
  • Nightclub
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Pub crawl
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water park
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Non-smoking
  • Satellite/cable channels
  • Telephone
  • Toiletries
  • Towels

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Buffet
Restaurants on site
Saphire Restoran
  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte
Banten Bistro Restoran
  • Cuisine: American, Asian

Location

JL. KH. Yasin Beji No. 04, Serang / Cilegon, Banten, Indonesia, 42435
Excellent
Location

8.5

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out from12:00
  • Check-out until13:00
  • Reception open until00:00
Getting around
  • Airport transfer fee750000 IDR
  • Distance from city center5.8 km
Extras
  • Breakfast charge (unless included in room price)139150 IDR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants2
  • Number of rooms 248
  • Room voltage220
Parking
  • Daily parking fee0 IDR

Reviews of The Royale Krakatau Hotel from real guests

Provided by verified guests of Agoda
8.3
Cleanliness8.4
Facilities8.5
Location8.5
Room comfort and quality7.3
Service8.7
Value for money8.2
High score for Banten
Rating
9+ Exceptional (103)
8-9 Excellent (21)
7-8 Very Good (43)
6-7 Good (11)
<6 Below Expectation (32)
Time of the year
Mar - May (58)
Jun - Aug (54)
Sep - Nov (47)
Dec - Feb (51)

Show reviews that mention 

Showing 210 verified guest comments
12345
10.0
Exceptional
Senja from United States
Family with teens
Tower Suite
Stayed 2 nights in September 2022

The best in cilegon!”

I stayed in the tower suite. I recommend to stay in this suite rather than regular rooms for not much differ. Very spacious bedroom and living room with the outstanding views over balcony! The bathroom have the tub and the shower as well! For a family traveler and have lots of luggage and stuff like me I would stay in this type of room for the convenience during our stay and have space to hang out with family.

Reviewed October 14, 2022

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Dear, Mr Senja Thank you for taking the time to provide a review of our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Greetings, Rury Ilham General Manager

Responded November 14, 2022
The Royale Krakatau Hotel
10.0
Exceptional
Nenden from Indonesia
Family with young children
Superior King Room
Stayed 1 night in January 2022

recommended place to get away from the tiring routine”

a spacious place gives a very comfortable effect for a vacation. away from the city noise. comfortable rooms and a large swimming pool make us feel a quiet private life. standard food taste but quite a lot of choices. very friendly staff makes us comfortable there. please feel the pleasure for yourself.. yeaay... Thank u.

Reviewed January 03, 2022

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Dear, Mr./Mrs. Nenden Thank you for taking the time to leave a review on our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for trusting to stay at our hotel. We look forward to your next visit. Greetings, Rury Ilham, General Manager

Responded January 17, 2022
The Royale Krakatau Hotel
10.0
Exceptional
Dimas from Indonesia
Business traveler
Junior Suite Room
Stayed 1 night in October 2022

Awesome”

Such a pleasure to stay for a night at Royale. The staff was kindly helpful and the cleanliness of the room is nearly excellent.

Reviewed October 04, 2022

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10.0
Exceptional
ross from Australia
Couple
Deluxe Executive Room
Stayed 1 night in June 2022

Excellent hotel”

Best breakfast,pool , facilities, staff, views over golf course. Very happy with our stay.

Reviewed June 28, 2022

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Dear, Mr./Mrs. Ross Thank you for taking the time to leave a review on our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for trusting to stay at our hotel. We look forward to your next visit. Best Regards , Rury Ilham, General Manager

Responded July 28, 2022
The Royale Krakatau Hotel
10.0
Exceptional
Yati from Indonesia
Solo traveler
Superior Twin Room
Stayed 1 night in March 2021

Good for the price”

Just okay with the price, old building

Reviewed September 23, 2022

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Dear, Mr. /Mrs. Yati Thank you for taking the time to leave a review about our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Greetings, Rury Ilham General Manager

Responded September 26, 2022
The Royale Krakatau Hotel
10.0
Exceptional
Panji from Indonesia
Business traveler
Deluxe Executive Room
Stayed 1 night in December 2022

Exceptional”

Good hotel with affordable price

Reviewed December 19, 2022

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dear, Mr/Mrs Panji Thank you for taking the time to provide a review of our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Greetings, Rury Ilham General Manager

Responded December 20, 2022
The Royale Krakatau Hotel
9.6
Exceptional
Fitri from Indonesia
Couple
Stayed 1 night in February 2020

I think the royale is the Best hotel in Cilegon,very good service and clean. ”

When your battery of safety deposit empty,just call the 0 button,and they will come to your room asap. Thank you😊

Reviewed February 08, 2020

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Thank you for taking the time to provide a review on our property. Your comment is very meaningful. We appreciate your comments regarding our services and the quality improvements we provide. Our staff have been trained to provide the best customer service and we are very happy to know that you felt it during your stay. Best Regards, Roelli Killisuci E-Commerce

Responded February 10, 2020
The Royale Krakatau Hotel
10.0
Exceptional
Hans from Indonesia
Couple
Superior King Room
Stayed 2 nights in January 2022

Quitely Refreshing”

Great environment to ease our mind from the city

Reviewed January 17, 2022

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Dear, Mr./Mrs. Hans Thank you for taking the time to leave a review on our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for trusting to stay at our hotel. We look forward to your next visit. Greetings, Rury Ilham, General Manager

Responded January 17, 2022
The Royale Krakatau Hotel
10.0
Exceptional
Kealha from Indonesia
Business traveler
Cottage Superior King Room
Stayed 1 night in July 2020

nice hotel, near from center of cilegon.”

staff hotel friendly, kamar cukup bersih, harga bersaing, sarapan kurang variatif, dan rasa standart.

Reviewed July 03, 2020

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Terimakasih sudah meluangkan waktu untuk memberikan ulasan pada properti kami. Komentar anda sangat berarti. Kami menghargai komentar anda mengenai pelayanan kami serta peningkatan kualitas yang kami berikan. Mohon maaf atas ketidaknyamanan yang anda alami selama menginap. Kami menunggu kunjungan anda selanjutnya. Hormat kami, Roelli, Ecommerce

Responded August 03, 2020
The Royale Krakatau Hotel
9.2
Exceptional
Nani from Indonesia
Couple
Tower Suite
Stayed 4 nights in January 2022

Surprisingly well maintained”

Obviously a refurbished hotel, but the place is quite well maintained. Rooms, facilities, gardens, footpaths, restaurant - all clean and functional. Staff are courteous and helpful. Dedi at the restaurant was exceptional!

Reviewed January 24, 2022

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Dear, Mrs. Nani Thank you for taking the time to leave a review on our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for trusting to stay and hold events at our hotel. We look forward to your next visit. Greetings, Rury Ilham, General Manager

Responded February 16, 2022
The Royale Krakatau Hotel
10.0
Exceptional
Barbara from Australia
Business traveler
Stayed 1 night in February 2020

Great ”

New room as very good and clean

Reviewed March 01, 2020

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Dear Sir/Madam. Barbara Thank you for taking the time to leave a review about our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for trusting us to stay at our hotel. We look forward to your next visit. Regards, Rury Ilham General Manager

Responded March 25, 2022
The Royale Krakatau Hotel
10.0
Exceptional
wahid from Indonesia
Family with teens
Tower Suite
Stayed 1 night in January 2022

Good hotel”

Very good hotel

Reviewed May 13, 2022

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Yang Terhormat, Bapak/Ibu. Wahid Terima kasih telah meluangkan waktu untuk memberikan ulasan pada hotel kami. Ulasan Anda sangat berarti. Kami sangat menghargai ulasan Anda mengenai pelayanan dan fasilitas yang diberikan. Terima kasih telah mempercayakan untuk menginap di hotel kami. Kami nantikan kunjungan Anda berikutnya. Salam Hormat, Rury Ilham, General Manager

Responded June 23, 2022
The Royale Krakatau Hotel
10.0
Exceptional
Indra from Indonesia
Family with young children
Superior Twin Room
Stayed 1 night in May 2021

Great”

Nice hotel, with great accommodations

Reviewed May 24, 2021

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Dear, Mr. Indra Thank you for taking the time to leave a review on our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. Thank you for staying at The Royale Krakatau Hotel, and we look forward to your next visit. Greetings, Rury Ilham, General Manager

Responded June 14, 2021
The Royale Krakatau Hotel
10.0
Exceptional
susi from Indonesia
Business traveler
Junior Suite Room
Stayed 1 night in January 2020

holiday with pathner bisnis”

enak bangett..pelayanan bagus

Reviewed January 13, 2020

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Dear Ms. Susi Thank you for taking the time to provide a review on our property. Your comment is very meaningful. We appreciate your comments regarding our services and the quality improvements we provide. Our staff have been trained to provide the best customer service and we are very happy to know that you felt it during your stay. Best Regards, Roelli Killisuci E-Commerce

Responded February 10, 2020
The Royale Krakatau Hotel
10.0
Exceptional
agus from Indonesia
Family with young children
Stayed 1 night in June 2021

mantap....pokoknya...”

next buat langganan

Reviewed June 13, 2021

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Yang Terhormat, Bapak Agus Terimakasih sudah meluangkan waktu untuk memberikan ulasan pada hotel kami. Ulasan anda sangat berarti. Kami sangat menghargai ulasan dari anda mengenai pelayanan dan fasilitas yang diberikan. Terimakasih telah menginap di The Royale Krakatau Hotel, dan kami menantikan kunjungan anda selanjutnya. Salam Hormat, Rury Ilham, General Manager

Responded June 14, 2021
The Royale Krakatau Hotel
8.8
Excellent
Tommy from Indonesia
Family with teens
Superior Room
Stayed 1 night in October 2020

Best resort in Cilegon”

Tenang, luas, nyaman

Reviewed October 27, 2020

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Bapak/Ibu Tommy yang terhormat. Terima kasih telah meluangkan waktu untuk memberikan ulasan tentang hotel kami. Ulasan Anda sangat berarti. Kami sangat menghargai ulasan Anda mengenai pelayanan dan fasilitas yang diberikan.Terima kasih atas kepercayaannya untuk menginap di hotel kami. Kami menantikan kunjungan Anda berikutnya. Salam, Rury Ilham Manajer Umum

Responded March 25, 2022
The Royale Krakatau Hotel
7.6
Very good
Zakky from Indonesia
Family with young children
Superior Twin Room
Stayed 1 night in January 2020

Good place to stay in Cilegon”

Good facilities, friendly staff, delicious food

Reviewed January 14, 2020

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Dear Mr. Zakky Thank you for taking the time to provide a review on our property. Your comment is very meaningful. We appreciate your comments regarding our services and the quality improvements we provide. Our staff have been trained to provide the best customer service and we are very happy to know that you felt it during your stay. Best Regards, Roelli Killisuci E-Commerce

Responded February 10, 2020
The Royale Krakatau Hotel
7.2
Very good
wawan from Indonesia
Family with young children
Stayed 1 night in October 2020

old but OK”

there are old and new building. the new one named the tower. overal OK

Reviewed October 14, 2020

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6.0
KOH from Singapore
Business traveler
Deluxe Room
Stayed 2 nights in November 2022

Not worth the stay unless otherwise require”

Building are old. I stayed with ants moving around on the working desk. Only 1 plug available to charge and use. The AC also not cold. Very disappointing.

Reviewed November 07, 2022

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Dear, Mr KOH Thank you for taking the time to provide a review of our hotel. Your review means a lot. We really appreciate your review regarding the services and facilities provided. We are very sorry for the inconvenience during your stay, your review is very valuable for us to continue to improve our quality and service. we make sure it won't happen in the future and We look forward to your next visit. Greetings, Rury Ilham General Manager

Responded November 14, 2022
The Royale Krakatau Hotel
8.8
Excellent
David from South Africa
Business traveler
Stayed 1 night in August 2016

Quick stop-over for business at nearby Steel Plant”

This is my second stay at Royale Krakatau. It is perfect location for my site work (nearby) Staff are friendly, room is good and always well prepared. Have not had a chance to try out Spa yet - maybe on my next trip.

Reviewed August 17, 2016

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12345
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