2025
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Awarded as a top choice of Agoda travelers in 2025.

The RuMa Hotel and Residences

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

7 Jalan Kia Peng,, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Highlights

Great breakfast

- Breakfast offers a wide, high‑quality spread with cooked‑to‑order egg...

Breakfast spread is plentiful and delicious.
Ideal location

- Walking distance to Suria KLCC, Pavilion Kuala Lumpur and other centra...

Walking distance to klcc and pavillion really convenient!
Great swimming pool

- Infinity pool on level 6 is photogenic and relaxing, with good city vi...

Love the swimming pool, and design of room
Great food & dining

- ATAS restaurant and the breakfast/dinner offerings receive positive me...

Rooms were clean and the food from Atas' was amazing.
Full-sized bathtubs

- Deep soaking bathtubs and rainfall showers feature in many rooms, with...

The bathtub was love.

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

The RuMa Hotel & Residences blends residential comfort with urban luxury for two travelers: spacious suites with full kitchens, contemporary local art, skyline pool, garden terrace, hidden library lounge, and exclusive Malaysian dining. In KLCC near the Petronas Towers, The RuMa suits two travelers seeking easy access to high-end malls, fine dining and green parks—excellent for shopping, business or city-view strolls. Amenities: panoramic pool with bar service, rejuvenating massages and curated local tours. Rooms include air conditioning, complimentary Wi‑Fi, in‑room safe and modern showers with toiletries; select suites offer city or garden views. Menara Kuala Lumpur is a short walk; Pavilion KL and Berjaya Times Square are a short drive for more shopping and entertainment. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 24 times in last 24 hr

  • The amenities were top-notch, and I felt truly at home.
    Muhammad Z.
    Singapore
  • Overall, The RuMa Hotel exceeded my expectations.
    Loqman
    Malaysia
  • They offered help without i started open my mouth.
    Effa
    Malaysia
  • And the staff were extremely friendly and helpful.
    Youssef
    Belgium
  • Rume Hotel was a fantastic experience from start to finish.
    Aminuddin
    Malaysia
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Nearest transportation options

Conlay–Kompleks Kraf MRT Station is within 0.37 km

Raja Chulan Monorail Station is within 0.48 km

See map

9.5Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 230 places in walking distance!

Parking
FREE
Walkable places
Top Room@Top Hat
30 m
Kuala Lumpur Convention Centre
170 m
Aquaria KLCC
180 m
KLCC - Bukit Bintang Pedestrian Walkway
220 m
Craft Complex (Kompleks Budaya Kraf)
320 m
Popular landmarks
Pavilion Kuala Lumpur
420 m
Petronas Twin Towers
640 m
Jalan Alor
830 m
Menara Kuala Lumpur
1.2 km
Chinatown - Kuala Lumpur
2.2 km
Closest landmarks
Embassy of the Philippines
90 m
Fuze Club Kuala Lumpur
180 m
Pro Heal Dental
340 m
Pavillion Mall
390 m
Pavilion Kuala Lumpur
420 m

Good to know

Value for money9.3
Distance to city center0.5 km
Location rating9.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.1 km

Select your room

1/18

Grand Room

45 m²/484 ft²
Max 5 adults
1/12

Corner Studio Twin Tower View

45 m²/484 ft²
Max 2 adults
1 king bed

9.0

Excellent

Room comfort
  • Outdoor view
1/9

Grand King Room

45 m²/484 ft²
Max 3 adults
1 king bed

9.5

Exceptional

Room comfort
  • City view
1/9

Deluxe Suite

60 m²/646 ft²
Max 3 adults
1 king bed

9.5

Exceptional

Room comfort
  • Outdoor view
1/9

Grand Suite King bed

88 m²/947 ft²
Max 3 adults
1 double bed
1/8

Grand Twin Room

45 m²/484 ft²
Max 3 adults
2 single beds

9.6

Exceptional

Room comfort
  • City view
1/9

Deluxe Suite KLCC View

60 m²/646 ft²
Max 3 adults
1/8

Deluxe Suite King bed

60 m²/646 ft²
Max 3 adults
1 double bed
1/7

Corner Studio City View

45 m²/484 ft²
Max 3 adults
1 king bed

9.5

Exceptional

Room comfort
  • City view
1/7

Corner King Studio Twin Tower View

45 m²/484 ft²
Max 3 adults
1 double bed

Frequently asked questions

While staying at The RuMa Hotel and Residences, start off your holiday by exploring the closest attractions that are within walking distance to the property which include Top Room@Top Hat, Kuala Lumpur Convention Centre, and Aquaria KLCC.

While staying at The RuMa Hotel and Residences, indulge in your evening or night out at Fuze Club Kuala Lumpur, Sky river, and Finnegan’s to get the most out of your nightlife.

While residing at The RuMa Hotel and Residences, indulge in your early morning or evening wander at nearby park which include KLCC Park, Standard Chartered Bank Park, and Desa Kudalari Playground.

The RuMa Hotel and Residences was built in 2018.

The average room rate for The RuMa Hotel and Residences in the past month is 808.25 MYR, compared to city's average of 274.84 MYR.

Verified solo travelers that have stayed at this property have given The RuMa Hotel and Residences an average rating of 9.4. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Conlay–Kompleks Kraf MRT Station, 371.81 m away from The RuMa Hotel and Residences.

The nearest airport to The RuMa Hotel and Residences is Sultan Abdul Aziz Shah Airport, 18.0 km away.

Wake up to an amazing buffet, continental, and a la carte breakfast at The RuMa Hotel and Residences. Customers can enjoy breakfast offered with an additional charge of 130 MYR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Up to 30% off with Agoda Insider Deals!

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More about The RuMa Hotel and Residences

More about The RuMa Hotel and Residences

Unwind and Indulge in World-Class Entertainment Facilities

At The RuMa Hotel and Residences, we believe that relaxation and entertainment go hand in hand. Our luxurious property offers a range of entertainment facilities that cater to your every need. Whether you're looking to shop, unwind with a drink, pamper yourself, or immerse yourself in a good book, we have it all. Indulge in a retail therapy session at our exquisite shops, where you'll find a curated selection of high-end fashion, accessories, and souvenirs. Treat yourself to a new outfit or find the perfect gift for your loved ones. After a day of shopping, head over to our sophisticated bar, where our expert mixologists will craft you a signature cocktail or pour you a glass of fine wine. Sip your drink while enjoying the elegant ambiance and stunning views of Kuala Lumpur. For those seeking relaxation and rejuvenation, our salon, massage, and spa facilities are the perfect escape. Pamper yourself with a luxurious treatment, from a refreshing facial to a soothing full-body massage. Let our skilled therapists melt away your stress and leave you feeling refreshed and revitalized. If you prefer a quieter form of entertainment, our library is the ideal place to unwind. Get lost in the pages of a captivating novel or explore our collection of art books and magazines. With comfortable seating and a tranquil atmosphere, our library provides the perfect setting for some peaceful alone time. At The RuMa Hotel and Residences, we strive to provide our guests with a truly unforgettable experience. Our entertainment facilities are designed to cater to your every desire, ensuring that your stay with us is nothing short of extraordinary.

Stay Active and Energized at The RuMa Hotel and Residences

The RuMa Hotel and Residences offers an array of top-notch sports facilities that are designed to keep guests active and energized throughout their stay. With a state-of-the-art fitness center, guests can enjoy a comprehensive workout experience that caters to all their fitness needs. Whether it's cardio exercises, strength training, or yoga sessions, the fitness center at The RuMa has it all. Best of all, access to the fitness center is completely free for all guests, allowing them to maintain their fitness routine without any additional cost. In addition to the fitness center, guests can take a refreshing dip in the outdoor pool. Surrounded by lush greenery and offering stunning views of the city skyline, the pool provides the perfect setting for relaxation and rejuvenation. After a swim, guests can unwind at the poolside bar, where they can indulge in a variety of refreshing beverages and light snacks. With its tranquil ambiance and attentive service, the poolside bar is the ideal spot to unwind and soak up the Malaysian sunshine. For those who prefer to work out at any time of the day, The RuMa Hotel and Residences also boasts a 24-hour fitness center. This facility is perfect for guests with busy schedules or those who simply want to squeeze in a workout during odd hours. Equipped with state-of-the-art exercise equipment and offering a range of fitness classes, the 24-hour fitness center ensures that guests can stay active and fit whenever it suits them. With these exceptional sports facilities, The RuMa Hotel and Residences guarantees a memorable and invigorating stay for all fitness enthusiasts.

Convenience Facilities at The RuMa Hotel and Residences

Experience unparalleled convenience and comfort at The RuMa Hotel and Residences in Kuala Lumpur. With a range of top-notch convenience facilities, your stay at this luxurious hotel will be nothing short of exceptional. For your convenience, the hotel offers a laundry service and dry cleaning, ensuring that your clothes are fresh and ready for any occasion. Need something delivered to your room? Take advantage of the efficient room service, available at your beck and call. If you have valuables that need safekeeping, the safety deposit boxes provide peace of mind. The dedicated concierge team is always on hand to assist with any request, whether it's arranging transportation or recommending the best local attractions. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing you to catch up on work or stay in touch with loved ones. For those who prefer a designated smoking area, the hotel has you covered. With luggage storage and daily housekeeping services, you can rest assured that your belongings are well taken care of and your room is always pristine. The RuMa Hotel and Residences goes above and beyond to provide you with the utmost convenience and comfort during your stay in Kuala Lumpur.

Convenient Transport Facilities at The RuMa Hotel and Residences

At The RuMa Hotel and Residences, we understand the importance of seamless transportation for our guests. That's why we offer a range of transport facilities to ensure your stay is as convenient and hassle-free as possible. For those arriving by air, our airport transfer service is available to take you directly from the airport to the hotel. Sit back, relax, and let our professional drivers handle the journey, allowing you to start your vacation or business trip on the right foot. If you're looking to explore the vibrant city of Kuala Lumpur, our tours desk can assist you in planning and booking exciting excursions. Whether you want to visit iconic landmarks, experience local culture, or indulge in culinary delights, our knowledgeable staff will help you create unforgettable memories. For guests with their own vehicles, we provide valet parking and a secure car park onsite. Our self-parking option ensures that your vehicle is safe and easily accessible throughout your stay. If you prefer to explore the city on your own terms, we also offer car hire services, allowing you the freedom to discover Kuala Lumpur at your own pace. Additionally, our taxi service is available for quick and convenient transportation to any destination in the city. Our friendly staff will be more than happy to assist you with any ticket bookings or travel arrangements you may need. At The RuMa Hotel and Residences, we strive to make your stay as comfortable and convenient as possible. With our comprehensive range of transport facilities, you can focus on enjoying your time in Kuala Lumpur without any worries or stress.

Indulge in Culinary Delights at The RuMa Hotel and Residences

At The RuMa Hotel and Residences, dining is an experience that transcends mere sustenance. With a range of exceptional dining facilities, this luxury hotel in Kuala Lumpur promises to tantalize your taste buds and satisfy your cravings. Start your day off right with a delectable breakfast buffet, featuring a wide array of continental delights to suit every palate. Whether you prefer a hearty breakfast or a light and healthy option, the breakfast buffet at The RuMa has something for everyone. For a more intimate dining experience, head to the hotel's elegant restaurant, where you can indulge in a culinary journey curated by world-class chefs. From innovative fusion dishes to traditional Malaysian cuisine, every bite is a testament to the hotel's commitment to gastronomic excellence. If you prefer the comfort and privacy of your own room, The RuMa offers a convenient room service option. Choose from an extensive menu of delectable dishes, expertly prepared and delivered straight to your doorstep. With exceptional dining facilities like a coffee shop, restaurant, room service, and a sumptuous breakfast buffet, The RuMa Hotel and Residences ensures that every meal is a memorable experience.

Luxurious Room Options at The RuMa Hotel and Residences

Discover a selection of elegantly designed rooms at The RuMa Hotel and Residences, each offering a unique blend of comfort and style. From the spacious 88-square-meter Grand Suite featuring a plush King Bed to the more intimate Deluxe Suite of 60 square meters, guests can choose the perfect setting for their stay. For those seeking stunning cityscape views, options like the Grand Studio Twin Tower View and Corner Studio Twin Tower View provide breathtaking vistas, while the Corner Studio City View offers a cozy yet stylish retreat in 45 square meters. Additional room choices include the well-appointed Grand King Room, Deluxe King Room, and the Deluxe Twin Room, all designed to cater to diverse preferences and needs. Booking these rooms on Agoda ensures you receive the best prices available, along with a seamless, hassle-free experience. Enjoy peace of mind knowing your ideal room at The RuMa Hotel and Residences is just a few clicks away, ready to elevate your Kuala Lumpur stay.

Discover the Heart of Kuala Lumpur at Kuala Lumpur City Centre

Nestled in the heart of Kuala Lumpur, The RuMa Hotel and Residences offers a luxurious retreat in the vibrant Kuala Lumpur City Centre (KLCC) district. This iconic area is known for its impressive skyline, world-class shopping, and cultural attractions, making it the perfect destination for both business and leisure travelers. Immerse yourself in the bustling energy of KLCC as you explore the nearby attractions. Just a stone's throw away, you'll find the iconic Petronas Twin Towers, a symbol of Malaysia's modernity and architectural prowess. Marvel at the breathtaking views from the observation deck or take a leisurely stroll in the beautiful KLCC Park, where lush greenery and tranquil water features create an oasis in the city. Indulge in a shopping spree at the upscale Suria KLCC mall, home to a myriad of international luxury brands and local boutiques. After a day of retail therapy, satisfy your taste buds at the diverse range of dining options, from trendy cafes to fine dining restaurants offering cuisines from around the world. For those seeking cultural experiences, KLCC is also home to the Kuala Lumpur Convention Centre and the Aquaria KLCC, an underwater tunnel showcasing marine life from Malaysia and beyond. Immerse yourself in the vibrant local arts scene by visiting the nearby Galeri Petronas, which hosts exhibitions featuring contemporary Malaysian and international artists. With its prime location and endless attractions, Kuala Lumpur City Centre offers a dynamic and enriching experience for every visitor. Whether you're here for business or leisure, The RuMa Hotel and Residences provides the perfect base to explore this vibrant district and create lasting memories of your stay in Kuala Lumpur.

A Seamless Journey to The RuMa Hotel and Residences from Kuala Lumpur Airports

Arriving at Kuala Lumpur, Malaysia, your journey to The RuMa Hotel and Residences in Kuala Lumpur City Centre is set to be a seamless and convenient experience. Whether you land at Kuala Lumpur International Airport (KLIA) or Sultan Abdul Aziz Shah Airport (also known as Subang Airport), you'll find several transportation options available to reach your destination. If you arrive at KLIA, the fastest and most convenient way to get to The RuMa Hotel and Residences is by taking a taxi or a ride-hailing service. The journey takes approximately 50 minutes, depending on traffic conditions. Alternatively, you can also opt for the KLIA Ekspres train, which offers a direct connection from the airport to KL Sentral, the main transportation hub in Kuala Lumpur. From KL Sentral, you can easily take a taxi or a short Grab ride to reach the hotel. For those landing at Sultan Abdul Aziz Shah Airport, the distance to The RuMa Hotel and Residences is shorter, with a travel time of around 30 minutes by taxi or ride-hailing service. This airport primarily serves domestic flights and is located closer to the city center, making it a convenient choice for travelers. No matter which airport you arrive at, The RuMa Hotel and Residences awaits you with its luxurious and sophisticated ambiance. Located in Kuala Lumpur City Centre, this exquisite hotel offers a range of elegant rooms and suites, along with world-class amenities and exceptional service. The hotel's central location allows easy access to popular attractions like the Petronas Twin Towers, Suria KLCC shopping mall, and Bukit Bintang shopping district. After a day of exploring the vibrant city, retreat to The RuMa Hotel and Residences to indulge in its tranquil oasis and savor the finest dining experiences it has to offer.

Discover the Iconic Petronas Twin Towers and More at The RuMa Hotel and Residences

Located in the heart of Kuala Lumpur, The RuMa Hotel and Residences offers a prime location surrounded by some of the city's most iconic landmarks and attractions. Just a stone's throw away from the hotel, you'll find the world-famous Petronas Twin Towers. These towering architectural marvels are a symbol of Malaysia's modernity and offer breathtaking views from the observation deck on the 86th floor. Adjacent to the Petronas Twin Towers is the lush KLCC Park, perfect for a leisurely stroll or a picnic amidst beautifully landscaped gardens and calming water features. For a panoramic view of the city, head to Menara Kuala Lumpur, a towering telecommunications tower that also houses a revolving restaurant. Within walking distance from The RuMa Hotel and Residences, you'll also find Aquaria KLCC, a state-of-the-art oceanarium that showcases a diverse range of marine life. The KLCC - Bukit Bintang Pedestrian Walkway provides a convenient and scenic pathway connecting the hotel to the vibrant shopping district of Bukit Bintang. Other nearby attractions include the Kuala Lumpur Convention Centre, which hosts a variety of events and exhibitions throughout the year, and the KL Forest Eco Park, a tropical rainforest reserve in the heart of the city. Immerse yourself in the rich cultural heritage of Kuala Lumpur by visiting Masjid Jamek Kampung Baru, a beautiful mosque that dates back to 1909. With such a diverse range of landmarks and attractions nearby, The RuMa Hotel and Residences is the perfect base for exploring the best of Kuala Lumpur.

Convenient Public Transport Stations Near The RuMa Hotel and Residences

The RuMa Hotel and Residences is perfectly situated near several public transport stations, providing guests with convenient access to explore Kuala Lumpur. Just a short walk away is Raja Chulan Monorail Station, allowing guests to easily travel to popular destinations such as Bukit Bintang and KL Sentral. Ampang Park LRT Station is also nearby, providing easy access to the city's business district and shopping areas. Additionally, Bukit Nanas Monorail Station is within walking distance, making it convenient for guests to visit attractions like the iconic Petronas Twin Towers and Suria KLCC shopping mall. For those looking to explore further, the hotel is also close to LRT Train Station - Damai LRT, LRT Train Station - Kampung Baru, Dato' Keramat LRT Station, and Jelatek LRT Station. These stations offer seamless connections to other parts of the city, making it easy for guests to discover Kuala Lumpur's vibrant culture, delicious cuisine, and fascinating landmarks.

A Culinary Journey Through Kuala Lumpur

The RuMa Hotel and Residences is perfectly situated amidst a vibrant culinary scene, offering guests a plethora of dining options just steps away. Indulge in the tantalizing flavors of Italian cuisine at ZENZERO Restaurant & Wine Bar, or savor the aromatic spices of Malaysian cuisine at Restoran Nasi Kandar Pelita. For a truly unforgettable dining experience, head to Atmosphere 360, a revolving restaurant that offers breathtaking panoramic views of the city. If you're in the mood for a more casual dining experience, Tapak Urban Street Dining is a must-visit, where you can sample a variety of mouthwatering street food from local vendors. For a taste of Latin American cuisine, Fuego at Troika Sky Dining is the place to be, while K Fry Urban Korean @ Suria KLCC is perfect for those craving authentic Korean flavors. For a sophisticated and elegant dining experience, Cantaloupe at Troika Sky Dining is a top choice, serving up exquisite modern European cuisine. Indulge in freshly baked goods and pastries at Kenny Hills Bakers, Ampang, or treat yourself to a luxurious seafood feast at Poseidon Reserve Caviar & Oyster Bar. Finally, for a taste of classic Chinese cuisine, 1919 Restaurant is a hidden gem that should not be missed. With such a diverse range of culinary delights right at your doorstep, The RuMa Hotel and Residences is the perfect choice for food enthusiasts and adventurous diners alike.

A Shopper's Paradise: The RuMa Hotel and Residences

Located in the heart of Kuala Lumpur, The RuMa Hotel and Residences is surrounded by an array of shopping landmarks that cater to every shopaholic's desires. Just a short distance away, you'll find Parkson Kajang, a popular department store offering a wide range of local and international brands. For bookworms, Kinokuniya is a must-visit, with its extensive collection of books and magazines. Ampang Park Shopping Centre is another nearby destination, known for its trendy fashion boutiques and specialty stores. If you're in search of unique and stylish accessories, Tear Proof and Abee Rugs are the go-to places. Luxury brand enthusiasts will be delighted to know that both Louis Vuitton and Uniqlo have stores in the vicinity. Art lovers shouldn't miss nikorex display, a gallery showcasing contemporary art pieces, and Tenmoku Pottery, a haven for pottery enthusiasts. Lastly, The Intermark Mall is just a stone's throw away, offering a mix of high-end fashion, dining, and entertainment options. With such a diverse range of shopping landmarks within easy reach, The RuMa Hotel and Residences is the perfect base for a memorable shopping spree in Kuala Lumpur.

Luxury Living at an Affordable Price: The RuMa Hotel and Residences

Indulge in a world of opulence and sophistication without breaking the bank at The RuMa Hotel and Residences. With an average price of $171 per room, this luxurious hotel offers an unforgettable experience that is worth every penny. Compared to the average price of a hotel room in Kuala Lumpur, which stands at $58, The RuMa Hotel and Residences provides exceptional value for money. Immerse yourself in the lap of luxury at a fraction of the cost, making it the perfect choice for discerning travelers seeking an elevated experience without compromising on affordability. Whether you are a business traveler, a couple on a romantic getaway, or a family looking for a memorable vacation, The RuMa Hotel and Residences offers a range of room options to suit every need. From stylish and comfortable rooms to spacious and lavish suites, each accommodation is meticulously designed to provide the utmost comfort and convenience. With its prime location in the heart of Kuala Lumpur, guests can easily explore the city's vibrant attractions, shopping districts, and renowned dining scene. After a day of exploration, unwind and rejuvenate at the hotel's state-of-the-art facilities, including a rooftop infinity pool, a fully-equipped fitness center, and a luxurious spa. Experience the epitome of luxury living at The RuMa Hotel and Residences, where affordability meets elegance. Book your stay today and embark on a truly unforgettable journey.

A Delightful Stay at The RuMa Hotel and Residences

The RuMa Hotel and Residences offers a perfect staycation experience with its friendly staff and great amenities. Guests love the comfortable and spacious rooms, making it an ideal choice for a relaxing getaway. The hotel's design and space planning are exceptionally good, leaving guests impressed with every aspect of their stay. The warm welcome from Mr. Raj and his colleague further adds to the delightful experience. Overall, this hotel receives high praise from happy and satisfied customers.

Exceptional Customer Ratings at The RuMa Hotel and Residences

Discover a world of exceptional hospitality at The RuMa Hotel and Residences in Kuala Lumpur, Malaysia. With an impressive overall rating of 9.5, this luxury hotel has garnered praise from countless satisfied guests. From the moment you step into the elegant lobby, you'll be greeted by a warm and attentive staff, whose exceptional performance has earned a remarkable rating of 9.6. One of the standout features of The RuMa Hotel and Residences is its impeccable cleanliness, as reflected in its outstanding rating of 9.7. Every corner of this stylish property is meticulously maintained, ensuring a comfortable and hygienic stay for all guests. The attention to detail extends to the well-appointed rooms and suites, which are not only impeccably clean but also exude a sense of refined luxury. The RuMa Hotel and Residences also excels in providing top-notch facilities, with a rating of 9.4. Whether you're looking to relax by the rooftop pool, indulge in a rejuvenating spa treatment, or work out at the state-of-the-art fitness center, this hotel has it all. Additionally, its prime location in the heart of Kuala Lumpur earns it a commendable rating of 9.5. Guests can easily explore the city's vibrant attractions, including the iconic Petronas Twin Towers and the bustling Bukit Bintang shopping district, all within close proximity to the hotel. Experience the epitome of luxury and exceptional service at The RuMa Hotel and Residences, where every aspect of your stay is carefully curated to ensure a memorable experience. With outstanding customer ratings across the board, this hotel is truly a gem in the heart of Kuala Lumpur.

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Amenities and facilities

Exceptional9.4

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Gym/fitness
  • Massage
  • Massage bed
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Private bath
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Outdoor venue for special events
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids facilities
  • Kids meal
  • Swimming pool [kids]
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Adjustable height hand-held shower wand
  • Air conditioning
  • Alarm clock
  • Alcohol
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fan
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kettle
  • Linens
  • Mini bar
  • Mirror
  • Mobility accessibility
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Sofa
  • Soundproofing
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Umbrella
  • Visual alarm
  • Wake-up service
  • Walk-in shower
  • Whirlpool bathtub
  • Wi-Fi [free]
  • Window
  • Wine glasses
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
Restaurants on site
ATAS
  • Cuisine: American, Asian, European, International, Malaysian
  • Menu: A-la-carte
SANTAI POOL & LOUNGE
  • Cuisine: International, Malaysian
  • Menu: A-la-carte
The LIBRARI
  • Cuisine: International, Malaysian
  • Menu: A-la-carte

Location

7 Jalan Kia Peng,, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Exceptional9.5

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    18.1 km
  • Kuala Lumpur International Airport (KUL)
    45.6 km
Public transportation
  • Conlay–Kompleks Kraf MRT Station
    370 m 8 min walk
  • Raja Chulan Monorail Station
    480 m
Hospital or clinic
  • Pro Heal Dental
    340 m
Shopping
  • Pavilion Kuala Lumpur
    420 m
Convenience store
  • 7 Eleven
    340 m
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Aquaria KLCC
    180 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    220 m
  • KLCC Park
    330 m
  • Pavilion Kuala Lumpur
    420 m
  • Petronas Twin Towers
    640 m
  • Jalan Alor
    830 m
  • Menara Kuala Lumpur
    1.2 km
  • Chinatown - Kuala Lumpur
    2.2 km
  • Central Market
    2.2 km
  • KL Bird Park
    3.1 km
Nearby landmarks
  • Top Room@Top Hat
    30 m
  • Embassy of the Philippines
    90 m
  • Kuala Lumpur Convention Centre
    170 m
  • Aquaria KLCC
    180 m
  • Fuze Club Kuala Lumpur
    180 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    220 m
  • Craft Complex (Kompleks Budaya Kraf)
    320 m
  • KLCC Park
    330 m
  • Seri Melayu
    330 m
  • Parkson Kajang
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-out from00:00
  • Check-in until23:59
Getting around
  • Distance from city center0.5 km
  • Travel time to airport (minutes)55
  • Airport transfer fee200 MYR
Extras
  • Breakfast charge (unless included in room price)130 MYR
The property
  • Year property opened2018
  • Number of floors12
  • Room voltage220
  • Number of rooms 253
  • Most recent renovation2018
  • Number of restaurants1
  • Number of bars/lounges3
Parking
  • Daily parking fee15 MYR

Property announcements

Standard Hotel check in time starts from 15:00 and check out time 12:00

Reviews of The RuMa Hotel and Residences from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.3

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 8.8
  • 10
  • 10
  • 10
  • 10
  • 10

Most recent

From 5,703 reviews

  • Cleanliness score 9.6 out of 10 and is a high score in Kuala Lumpur
  • Facilities score 9.4 out of 10 and is a high score in Kuala Lumpur
  • Location score 9.5 out of 10 and is a high score in Kuala Lumpur
  • Service score 9.6 out of 10 and is a high score in Kuala Lumpur
  • Value for money score 9.3 out of 10 and is a high score in Kuala Lumpur

Review summary

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This hotel is well known for its highly rated staff who make guests feel welcome. The location between two popular malls is also praised by many. The facilities include a car park, restaurant, and great breakfast spread. Guests appreciate the comfortable and spacious rooms, complete with a separated bathtub, shower, and toilet. The hotel's beautiful design with a warm timber finish and Chinese-Peranakan concept adds to the overall experience.

Pool and restaurant may not be ideal for children, no play area. Small pool mentioned by some guests.

Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 319 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Breakfast

Mentioned in 191 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Location

Mentioned in 163 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Cleanliness

Mentioned in 155 reviews
sentiment-positive-indicator
84% Positive
sentiment-negative-indicator
15% Unfavourable

Room comfort

Mentioned in 146 reviews
sentiment-positive-indicator
84% Positive
sentiment-negative-indicator
15% Unfavourable

Atmosphere

Mentioned in 104 reviews
sentiment-positive-indicator
100% Positive

Room design

Mentioned in 90 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Check in

Mentioned in 71 reviews
sentiment-positive-indicator
73% Positive
sentiment-negative-indicator
26% Unfavourable

Pool

Mentioned in 64 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    Zara from Malaysia
    Family with young children
    Grand King Room
    Stayed 1 night in July 2026

    “The best!”

    Staff sangat ramah dan attentive. Bilik bersih dan senang nak ke mall berdekatan. Breakfast sedap dan banyak choice! Love it!!!

    Reviewed August 29, 2026

    Dear Zara, Warmest greetings from The RuMa Hotel and Residences. Thank you for your wonderful review. We are delighted that you had such an enjoyable stay and that the warmth and attentiveness of our team made your experience all the more memorable. We sincerely appreciate your support and hope to welcome you back again soon. Regards, Stephen Benedict Hotel Manager

    Responded August 31, 2026
    The RuMa Hotel and Residences
  2. 10.0Exceptional

    CHEONG from Malaysia
    Solo traveler
    Corner Studio Twin Tower View
    Stayed 7 nights in May 2026

    “Top-Notch Service and World-Class Ambience”

    From check-in to check-out, the experience was exceptional. The room was beautifully appointed, the breakfast spread was extensive and delicious, and the swimming pool was excellent. The hotel has a pleasant signature scent and a sophisticated ambience throughout. What truly sets this hotel apart is its outstanding staff, who consistently go above and beyond to assist with every need, making guests feel genuinely welcomed and valued. The highlight of my stay was undoubtedly the breathtaking view of the Petronas Twin Towers while soaking in the bathtub. Without a doubt, this is the best hotel I have stayed at in Kuala Lumpur so far, and I would gladly return.

    Reviewed June 03, 2026

    Dear CHEONG, Warmest greetings from The RuMa Hotel and Residences. Thank you for your wonderful review. We are truly delighted that you had such an exceptional stay and appreciate you taking the time to share your experience with us. It is especially rewarding to know that our team's genuine hospitality made such a lasting impression, and your generous feedback is a wonderful encouragement to all of us. Thank you once again for your support. We look forward to welcoming you back to The RuMa Hotel and Residences on your next visit to Kuala Lumpur. Regards, Stephen Benedict Hotel Manager

    Responded June 30, 2026
    The RuMa Hotel and Residences
  3. 10.0Exceptional

    Toh from Malaysia
    Couple
    Deluxe King Room
    Stayed 1 night in August 2026

    “Exceptional Stay with Great Amenities”

    The location is perfect for exploring on foot, and the rooms are spotless with consistently hot water.

    Reviewed August 31, 2026

    Dear Toh, Warmest greetings from The RuMa Hotel and Residences. We are pleased to know that you enjoyed our convenient location and comfortable facilities. We hope to welcome you back again in the future. Regards, Stephen Benedict Hotel Manager

    Responded September 10, 2026
    The RuMa Hotel and Residences
  4. 10.0Exceptional

    DoHyun from South Korea
    Couple
    Deluxe King Room
    Stayed 3 nights in February 2026

    “I recommend the Roma Hotel.”

    First of all, the location is excellent. You can walk to the Pavilion, Twin Towers, Suria KLCC, KLCC Park, night market, and more. The room was very clean. The cleaning was done thoroughly, and amenities were well stocked. I also liked the breakfast, and the staff were very friendly. I highly recommend it. There's nothing to fault.

    Reviewed March 03, 2026
    Auto-translated through generative A.I.

    Dear DoHyun, Warmest greetings from The RuMa Hotel Thank you for your wonderful review. We’re delighted to hear that you enjoyed our prime location, clean and well-prepared room, breakfast, and friendly service. We look forward to welcoming you back for another exceptional stay in Kuala Lumpur. Warm regards, Stephen Benedict Hotel Manager

    Responded March 11, 2026
    The RuMa Hotel and Residences
  5. 10.0Exceptional

    Muhammad from Malaysia
    Couple
    Deluxe King Room
    Stayed 1 night in January 2026

    “5 star service”

    Breakfast is amazing, the service is amazing. You literally have everything you need. Close to KLCC and Bukit Bintang, within walking distance to everywhere. Romantic room too. Great for couples.

    Reviewed July 16, 2026
    Auto-translated through generative A.I.

    Dear Muhammad, Warmest greetings from The RuMa Hotel and Residences. Thank you for your wonderful review. We are delighted that the warm hospitality and overall experience made your stay such an enjoyable one, and that The RuMa provided the perfect setting for your time together. We sincerely appreciate your support and hope to welcome you back again. Regards, Stephen Benedict Hotel Manager

    Responded August 31, 2026
    The RuMa Hotel and Residences
Changed to review page 1

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