The Russel Hotel
Corner Long, Unity and Graham Street, Knysna Central, Knysna, South Africa, 6570 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Knysna Central part of Knysna, this property puts you close to attractions and interesting dining options. This 3-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Facilities
Car park
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Laundry service
Safety deposit boxes
Rusty water. Disgusting ”
The Russel is a fine budget hotel except for the disgusting water. I took a bath upon arrival it was the color of a light tea. I assume rust. Ok I thought not good but not harmful. Then at breakfast the hot water for the instant coffee being served was the same color. I can understand and accept problems. But no bottle water in the room to drink. Disgusting (was it rust) water for coffee. So I can’t recommend. I suspect the solution is expensive but that’s definitely needed.
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Excellent”
Hotel is great value for money since I got 60%+ discount when booking but a few things need improvement: 1) The intercom at the motor gate is on the wall next to the gate. This means one has to climb out of your car to announce your arrival. 2) There are no info sheets in the room, so you have to phone reception on your cell to ask dialing code for room service, breakfast times & wifi key. None of this was told to us by receptionist upon arrival. 3) The light next to the bathroom in our room wasn't working. 4) The shower over bath is a messy business since the screen has not been properly installed. There are gaps where water sprays through and it is not high enough. 5) The beds are not comfy. Mattresses are hard. 6) Breakfast over 3 days had problems: 6.1) Receptionist takes orders while juggling her other duties. 6.2) Toast is cold when served. 6.3) Serviettes have to be asked for. 6.4) One day no glasses were put out for pouring cold beverages. Good things: 1) Great breakfasts.
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Great Value for Money”
I loved this place. It's in a modest part of town vs. the swanky tourist area, but the hotel and room were spotless and the service was extremely friendly and attentive. The included breakfast was delicious. Best value for the money of any hotel I can remember staying in.
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Good value for money 😄”
We enjoyed our short stay and were pleasantly surprised at the good value for money. We had a lovely large, well-appointed room, were warmly welcomed, had safe parking and enjoyed an excellent breakfast. Would definitely recommend this hotel.
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Value for Money”
The hotel is centrally located. Facilities are simple, neat & clean. Reception staff freindly. Very good value for money. Highly recommended for Business &/ Holiday
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Got great value for money ”
Agoda gave a good deal that wasn’t even on offer at the hotel reception. Room was very convenient, clean, with microwave n fridge,plush carpet, condiments, complimentary water, AC, quiet area, safe parking. TV had a very snowy picture though. Found some bitting bugs in my bed which upset me but I reported that to staff next day - I hope it gets sorted! Breakfast was good! Happy overall, would come back.
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centrally located and friendly staff”
A good all rounder for a simple hotel, with decent breakfast and comfortable rooms. Friendly staff and central location with easy walk to town and waterfront.
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adequate”
The Russel Hotel was good enough for the overnight stay we wanted on our road trip. It was adequate, but nothing special
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Exceptional”
Great stay! Breakfast was lovely. The staff was very nice. Only one wall air conditioner in the first room so second room was warm but it was also a very hot day. The rooms were very clean and comfortable.
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Staff were very accommodating, it was really value for money and the breakfast was very lovely ”
In a s good location not far from the waterfront and the mall really central
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Good Hotel”
We were only staying there for one night. The staff was very friendly and helpful. The room was clean and rather big. We really liked the breakfast in the morning. And the location was good as well.
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Nice hotel handy to town.”
Nice clean spacious room handy to town. Great breakfast. The wifi didn't work in the room. The TV was all snowy and hard to see. They changed our room, but nothing more annoying than travelling all day, unpacking, sitting down to relax and finding the TV doesn't work. Then having to repack and move grrrr. Things should be checked every day.
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Lovely hotel & service with smile”
great location near the main shopping streets. great staff services. very comfortable & clean rooms.
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Easily accessible. Clean and hygienic. Convenience of free access irrespective of time of day.”
Own gate remote and access door to rooms. Front desk gentleman was outstanding!! Breakfast variations had a little too much bacon (non-pork eaters) . Overall excellent!!
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Only stay here if nothing else is available.”
Basic hotel with very few staff. Breakfast that is included is very basic and served in an overcrowded dining area. We were given a room where the bath/shower didnt operate properly. We were also given a family room instead of the normal double room which we booked. You are unable to get into the hotel yourself as only the hotel staff are given a remote for the electric gate. No padestrian gate. There are other BnB's avaialble at a similar prices which offer better value.
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Very noisy”
Stayed there one night. Although the location is centralized, the hotel is fair at best. Not sure why the ratings of this hotel are so high.
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Nice homely hotel”
Nice homely hotel with personal touch. The place is safe & secured.
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Convenient basic hotel”
It was good in general. One of the members of the staff was really helpful. The other one was not... We came down for breakfast at 9.30am and everything had been cleared away (even when we were told that breakfast was served until 10am), so we had to wait for them to bring the food again.
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lovely, comfortable and well situated hotel.”
Well received and taken care off by proffessional staff.
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Covid19 Stay”
the standard was low, but it could have been because of Covid19 and lack of Guest. there was no DSTV I could not even watch news. loadsheding was the order of the day and we did not even get candles or solar lights.
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