Big and excellent rooms with all amenities!!”

The location of the hotel is opposite to the beach however they have their beach pool and club on the beach side. The beach is also dirty and not worth having a dip however you get access to a tonne of water sports from the beach. Overall it was a great experience, had a good time.

Very nice resort, but it's getting a bit tired. ”

Like design and facilities. Very nice resort with two massive pools and good gym. I would stay there again, but it had few issues. Had to change rooms few times, bed mattress had dip that gave me backache. Out of 5 rooms I tried only one had good mattress. In some rooms sliding doors to the bedroom was very dodgy also some drawers in the kitchen was broken.

Great resort ”

Everything was excellent. Breakfast was great with lots of options. Location is in a nice quiet part of Nusa Dua so away from all the hustle and bustle but they also provide a van service to the local market place free of charge daily which was nice.

Exceptional”

staff very friendly, room so nice and spacious, the resort is georgeus. the pictures that you can see on website are true. if i had to come back here again i would choose always this magical place. so i will raccomanded it

Not a good experience on the deluxe suites room”

The beach bar was amazing but you cannot play at the beach since it's full with a fisherman boat. Swimming pool was amazing. However We have an issue on the first time we've got checked in! Paid for deluxe suites and the view is a stone wall! Ask to moved to others floor and it take 4 hours! And we even get the room after we do the complain with the FO manager. As a compliment they gave us a free shuttle to the airport and late check out. Good experience but not worth the price tho.

Hotel resort with good facilities but with very poor quality service from unpleasant staff”

To avoid considering there are plenty of valuable options with better standard and similar facilities in same area. Pros - Resort with good facilities including beach club and nice pool area - Rooms are big and fully equipped Cons - Special treatment for Agoda booking who seem to deserve rooms with parking view only (despite plenty of rooms with nice views). And the Staff requested 3 extra hours to prepare new room in case we wanted to change for another room with same parking view...only way out was to pay extra money. - Room not cleaned properly as staff does not seem to care much (understaff or not trained?) - Cheapskate resort (or in energy-saving mode?) with no hot water for shower, no daily basic refill of tea/coffee bags, no or little air-condition supply in common areas, no replacement of dirty towels (ended up with less towels in room after cleaning)

Nice resort”

Was here for short holiday, location was near with airport, friendly staff, the room was clean and spacious, the pool was very nice, there’s two pool located near the room and another one near the beach.

Everything was perfectly amazing”

It was my first time here and i was informed that i was their “guess of the day” with so many benefits.. i got free back massage, afternoon tea & coffee session. I love everything in Sakala, the place & the staff are very homey and friendly. Ill come back here for sure! :)

Nice hotel for children”

Room was spacious, clean, overall very nice. Kids club was excellent. They love it. We love to swim there. We have to cross the road the get to the beach. Full of boats parking there. The beach not so nice. Breakfast was various but not so good.

Great Hotel with awesome Beach Club”

great place to stay and relax, gym is perfect with all you need pool is great next to the beach the restaurant and indoor dining is awesome personal is okay, not that nice everything is much more expensive than outside

great experience”

really enjoy during stay at sakala. the staff very helpful for us especially mr benjamin, me goin with my husband and my mom for holiday. when i visit bali again i"ll definitely stay at sakala. good job mr benjamin and team keep the warm hospitality for guest!

room and table cleanliness”

overall the room facilities are ok, the bed also so comfortable, make us sleep tight, but there's some point need to be prepared/improved, such as there are some place in our room so many dust, like in closet store, so we couldn't place our clothes there. when breakfast time, we went (i forget the room name for breakfast) for having breakfast but the table is still dirty, so i asked the staff to clean it up, yup the staff clean the table but it was still wet and i asked to clean it up once more. after that there were so many flies (come on this is 5 star hotel) so we couldn't enjoy our breakfast. The last after i left the hotel, one hour later i realized that i left something in hotel room, but there was no phone calling from the hotel. But however we enjoyed our holiday in Bali, we never get bored to come to this beautiful place.

Comfortable stay”

We spent 2 nights at this hotel in Dec 2018, the rooms were awesome and comfortable with all facilities. The staff were courteous and helped everytime. The pools were great and the beach adjoining the hotel was also clean and good for relaxing. Breakfast was very good with so many options and varieties. Overall experience is good, will definitely go again and recommend to my friends.

Excellent”

We have family reunion on that dates mentioned above, 1 stayed at room 707, the ceiling/doom lights in the dining room were off and the bathroom drain was clogged (take a long time to wait for water drained every time we took a shower). It was hot and humid on that days, so we need to go swimming after went around the city, but there is no lights inside swimming pools (most places we could use swimming pools until 08:00 PM) but in Sakala there is no resort's crews after 07:00 PM. I like the place, this is my second time stayed in Sakala RESORT, look the name of Resort means you need to improve the maintenance and service for the membership, but I am not a member I paid high price to stay there as a guest. I hope there is some improvement when I come back next time. Ciao !!

Great stay with my baby”

Booked in a suite. Clean and spacious. Environmentally conscious hotel. 2 pools to choose from. Excellent service . My large bed was super king size great for baby to roll around

Nice resort but overpriced ”

Nice view but far from Ubud center

Exceptional”

We chose this resort because of the scenic view of the sea which we were looking for. Our expectations were to just relax, take our time and enjoy the slower place of life in Bali and this place was perfect. It’s clean, there’s food around the area and away from touristy places. We had a very restful stay. Spa was great too! Upon arrival, we were greeted by the receptionist and Mr Benjamin, the Guest Relations Officer who surprised us when he announced that we were chosen to be Guests of the Day! Mr Benjamin was very friendly from the get-go and was very informative too. We were also very impressed with the level of care and attentiveness and all the recommendations made by Mr Demmy during the course of our stay. He even provided us with his contact number for us to reach him easily. Mr Demmy is well-versed in English and conversing with him was fluent and easy. 😊 Thank you Mr Demmy, Mr Benjamin and all of the Sakala Resort staff. Your hospitality is top-notch. We’ll return!

Comfortable and clean”

We purchased buffet dinner during Nyepi holiday and when we came to the restaurant at 7 PM we ran out of food. All the food stalls are empty , literally nothing on the plate. The manager compliment us with a bottle of coke while we wait for the food to be refilled. The room is clean and comfy.

Good but not excellent”

Stayed for 2 days but not really enjoyable as it was raining and could not use the pool and I took pool access room. Room service food selection was very minimal and so expensive. A meal for 3 each time would cost 500,000 rupiah. Place was clean and nice ambience.

Excellent”

I paid AU$99 for a lower-class room, but it is literature underground which is extremely humid. The balcony door cannot be perfectly close, so the sound of the wind bothered us every night. I understand it is a 5-star hotel and AU$99 definitely cannot afford its upper-class room, but it shouldn't be an underground room.