My stay”

San luis is a beautiful hotel, a bit expensive, but awesome accomodations, pool, restaruants and perfect place for a wedding. They did a great job on my sons wedding

Nice resort with balconies & ocean views & a great pool! ”

After checking in we requested a room change due to a very noisy family next to our room and staff was very accommodating. However our room was not made up during our two night stay in spite of making 2 calls to housekeeping. Before we left for dinner we stopped at the desk and made a 3rd request and when we got back to our room they had brought us a mini fridge and microwave which we didn’t request but they did not make up our room.

Exceptional”

The location is more than I and my boyfriend could ever hope for. It is near the beach and the boulevard. They have their own swim up bar and it was our favorite hang out and the servers did an excellent job. I have probably tried most of their cocktails. They do charge an extra mixed drink tax which I have no idea why. Our room had a view of the beach which was awesome. The MB shampoo, conditioner, body wash and body lotion was a winner for me in terms of fragrance. Reminds you of a day at a spa - very relaxing. Their breakfast buffet was not mind blowing but it was very affordable and still satisfying - typical american continental breakfast. Overall, we have enjoyed our stay and hopefully we will be able to come back.

Very good”

We very much enjoyed our stay at the San Louis resort. The staff was nice, pool was beautiful, room was great, and the food was excellent. The only real complaint we have as well as others at the pool , was that the reserved loungers for the cabanas are not adequately marked and a number of people would sit there and be asked to leave by what were not very friendly pool personnel. We have heard several people say they were very offended and considered not returning because of that . There must be a better way to balance the reserve loungers and your value guess who just want to enjoy the pool .

Exceptional”

Excellent service, we had left over to go food. Hotel sent up a microwave with no charge.

Excellent”

With the price that they charged it would be nice to have a fridge inside the room. Very clean but bathroom is a bit small. The pool water is dirty so I didn’t let my kids in. Short walked across the street for the beach so wasn’t too bad.

Rooms needs updating. Staff and services were excellent. ”

Room needs updating. The decor was old. The food was excellent. Everything was delivered timely. Drinks were good and staff was excellent.

NASTY THINK TWICE!!!”

NASTY!!!! The pool attendant was picking up USED towels on the chairs around us and rolling them back up and placing on the chairs to be used again. NASTY Then we noticed signs urging us to reuse our pool towels. NASTY!!! CHEAP!!!! Our "corner room" the side extra view was of a CEMENT WALL!!! The room smelt like mold!! They came in and sprayed on the carpet, that lasted all of 30 minutes. The coffee bar was not stocked. The food at the Grotto was very disappointing both nights. The spinach was awfully salty. Still had undissolved course salt in it. Their favorite listed meal was so spicy I could not eat it and there was no warning on the menu. Do not eat at this restaurant!!!

Good”

The pool is to hot. It’s 95 outside heat index is 104 and heated pool. The other want let me take a cooler to my room. I’m want Stay again because of that. Spent 150 at pool 125 at restaurant and want let me take cooler to room. Talked to a bunch of people at resort that said the same thing they want come back because of the cooler issue.

Horrible first time experience”

My sisters have always recommended the San Luis Resort, and had very positive reviews regarding the resort (granted this was back when the resort had a water slide). For Memorial Day weekend my boyfriend and I stayed at the resort. I work nights as a nurse and upon arrival was told that the room was not ready even though it was over an hour after check-in time. I was disappointed, but waited, for a short period and then was told they had a room. Upon entering the room there were dirty dishes, half drank water bottles, and unwashed sheets. I immediately called down and waited to speak to a manager, who informed me he'd be up within 5 minutes to deal with the situation. 30 minutes later he arrived, and handed me keys to a new room. Granted by the time my boyfriend and I got into our room it was AFTER 6:30pm. Our good chunk of our afternoon was wasted. We only had a limited amount of time to spend in Galveston and were very disappointed. The rooms are outdated, beware of the elevator.

To many hidden costs bands from bar to loud in room”

No fridge in room no coolers allowed pay for parking in lot amenities charge bands played in bar from 8 to 2 walls in room vibrated from it

Everything was on site! ”

No refrigerator in the room. Wish I had one.

Absolutely Grand!!”

This will be our #1 exclusive spot to stay in Galveston from this point forward. Everything was top notch. The entire staff was above & beyond friendly and accommodating from valet to front desk to poolside servers to housekeeping. The valet even remembered our names & greeted us each time we returned from the beach! The resort grounds were landscaped emaculately. The rooms were super clean & of good size. We took advantage of poolside chair massages which were amazing & so relaxing. The massage therapists were so charming & very knowledgeable & skilled in their trade. My husband got a haircut in the spa salon & was more impressed with the cut than his regular barber back home does. They have several dining choices for your taste & all are reasonably priced. I really can’t say enough about how happy we were with our stay and if you are considering San Luis I promise you will not be disappointed!!

Acceptable”

Pool to small. Room wasn’t cleaned properly. Had open coffee creamers and half drunk water bottle. Very expensive on basics

Beautiful with great activities ”

The resort is beautiful, with friendly staff and we loved the little activities especially pickle ball. We had an excellent lesson with Jina and Carrie. It was the perfect addition to our beach vacation.

Watch your back”

My watch was taken from my room while I was at the pool

Weekend getaway ”

Always have a great time at the San Luis, busy holiday weekends always mean bigger crowds at the pool. Witnessed so many “reserved areas / chairs” remain unused while families struggled to find a place to sit!

2 Days of Fun in the Sun ”

We love going to The San Luis Resort when my wife and I need a few days of relaxation. The San Luis pool has been our favorite pool to go hang out by to relax , meet new friends and catch a few rays of sun in an upbeat atmosphere . If we could afford to go more often we would definitely be there every weekend .

Above average”

Construction started early in the morning but only lasted about an hour, just enough to wake anyone even remotely hoping to sleep. They finished by mid-morning, and clearly could have done the work in the afternoon. This is principally a resort hotel were most guests are not getting up for business but enjoying time off. In this case, they were awake for their time off like it or not.

Awesome ”

Awesome view and very friendly staff, they treated everyone the same whether you looked dirty or clean lol