8.9
Excellent
/10
(261 reviews)See what guests said
Highly rated by guests – 90% would recommend
Highly rated by guests – 90% would recommend
Swimming Pool9
Housekeeping9
View7
See map
8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Muji Family Painting Studios 350 m
Pura Puseh 580 m
Pura Samuan Tiga Temple 850 m
Bali Zoo 1.11 km
Manik Abian Bali Agriculture 1.14 km
Merta Harum Agroo Plantation 1.33 km
Puseh Batuan Temple 1.46 km
Horizon Glassworks 1.67 km
Satria Coffee Plantation 1.75 km
Lumbung Sari Agroo 1.78 km
Nearby landmarks
Sacred Monkey Forest Sanctuary 7.15 km
Campuhan Ridge Walk 8.87 km
Sanur Beach 13.82 km
Tegallalang Rice Terrace 16.66 km
Seminyak Beach 16.73 km
Kuta Beach 18.28 km
Waterbom Bali 19.14 km
Tanah Lot Temple 19.8 km
Nusa Dua Beach 24.76 km
Uluwatu Temple 33.64 km
Sanctoo Suites & Villas at Bali Zoo

"Nonetheless, the food, guest services were good."

Ming - December 5, 2019
1-Bedroom Garden View Villa with Private Pool Sanctoo Suites & Villas at Bali Zoo
Lobby Sanctoo Suites & Villas at Bali Zoo
Interior view Sanctoo Suites & Villas at Bali Zoo
See all 54 photos
Removed from saved list
Free Wi-Fi
2020

Sanctoo Suites & Villas at Bali Zoo

Jl. Raya Singapadu, Sukawati, Ubud, Bali, Indonesia, 80582 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Breakfast [free]

Cheaper than 85% of all properties in Bali in the last 24 hoursCompared to 10,684 Bali properties at Agoda for various dates
Value for money9.0
Distance to city center5 km
Location rating8.3
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport21.1 km

Rooms available at Sanctoo Suites & Villas at Bali Zoo

Exceptional
Room comfort & quality
10.0
1-Bedroom Garden View Villa with Private Pool
...
  • Room size: 300 m²/3229 ft²
  • Garden view
  • 1 super king bed
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1-Bedroom River View Villa with Private Pool
...
  • Room size: 300 m²/3229 ft²
  • River view
  • 1 super king bed
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Suite Room
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 1 king bed
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One Bedroom River Pool Villa
...
  • Room size: 300 m²/3229 ft²
  • Balcony/terrace
  • 1 king bed
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One Bedroom Garden Pool Villa
...
  • Room size: 300 m²/3229 ft²
  • Balcony/terrace
  • 1 king bed
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?????????
...
  • Room size: 300 m²/3229 ft²
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1 Bedroom Villa
...
  • Balcony/terrace
  • Shower and bathtub
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Suite Room - Special Opening Rate
...
  • Room size: 50 m²/538 ft²
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Suite Anniversary
...
  • Room size: 50 m²/538 ft²
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????????
...
  • Room size: 300 m²/3229 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sanctoo Suites & Villas at Bali Zoo?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort villa offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sanctoo Suites & Villas at Bali Zoo?

Sanctoo Suites & Villas at Bali Zoo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 50 USD. Just use the "Let us know what you need" section of the booking page to let the resort villa know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sanctoo Suites & Villas at Bali Zoo also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort villa. For those who wish to drive their own cars, Sanctoo Suites & Villas at Bali Zoo has a car park that's close to the resort villa. Parking is free for guests. If you're looking for an easy way to get around Bali with private transportation, the resort villa can arrange both taxis or car rental.

What is the smoking policy at Sanctoo Suites & Villas at Bali Zoo?

Sanctoo Suites & Villas at Bali Zoo does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Sanctoo Suites & Villas at Bali Zoo

  • 10.0
    Exceptional
    Staff 

    "Room was awesome and staff was very helpfull."

    Julien

    |

    March 15, 2020

  • 8.8
    Excellent

    "Pick up service from the airport was smooth."

    monika

    |

    February 24, 2018

  • 8.8
    Excellent

    "Overall, a great place to unwind and chill."

    monika

    |

    February 24, 2018

Property ranking|Compared to 10,684 Bali properties
See all rankings
Room comfort score
10.0/10
Service score
9.3/10
Cleanliness score
9.2/10
Room size
175 sqm.
Better than
99
%
of Bali properties
Better than
98
%
of Bali properties
Better than
98
%
of Bali properties
Bigger than
98
%
of Bali properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.9
Excellent
261 reviews
Cleanliness
9.2
Facilities
8.9
Location
8.3
Read all reviews >
What travelers say they love:
Super friendly staffs and very spacious rooms.
DOH from South Korea
Solo traveler
More about Sanctoo Suites & Villas at Bali Zoo

More about Sanctoo Suites & Villas at Bali Zoo

For travelers who want to take in the sights and sounds of Bali, The Sanctoo Villa at Bali Zoo is the perfect choice. Only 30 km away, this 5-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by The Sanctoo Villa at Bali Zoo ensure a pleasant stay for guests. To name a few of the hotel's facilities, there are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers wonderful recreational facilities such as spa, massage, garden to make your stay truly unforgettable. The Sanctoo Villa at Bali Zoo is your one-stop destination for quality hotel accommodations in Bali.

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Most talked about facilities

Swimming Pool
15 mentions
Food & Dining
8 mentions
Breakfast
5 mentions
Housekeeping
4 mentions

What they offer

8.8
Excellent

"Wonderful experience, beautiful room and pool."

monika

|

February 24, 2018

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Full English/Irish

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Sanctoo Suites & Villas at Bali Zoo from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities8.9
Location8.3
Room comfort and quality10.0
Service9.3
Value for money9.0
High score for Bali
Rating
9+ Exceptional (101)
8-9 Excellent (26)
7-8 Very Good (18)
6-7 Good (4)
<6 Below Expectation (6)
Time of the year
Mar - May (28)
Jun - Aug (41)
Sep - Nov (40)
Dec - Feb (46)
All guests (261)
All room types
All languages

Show reviews that mention 

Showing 155 verified guest comments
12345
9.6
Exceptional
Kartika from Indonesia
Family with young children
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in June 2018

spacious, clean, great service”

This is my first time coming to Bali with my family. Our stay in Sanctoo was a right choice. Overall we were satisfied with the facilities and the service. The villa is very clean, spacious, and private. The location is very near with Bali Zoo (2 mins walk). Free entrance to Bali zoo as well. Should we want to go to Ubud, shuttle is available. Depart at 9 am, and go back at 6 pm. There was one staff whose service really poor (did not give complete and right info about Bali zoo round trip service, and not friendly either). I definitely will come back again to Sanctoo Zoo Villa when I visit Bali next time.

Reviewed June 23, 2018

Dear Ms. Kartika, Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
Sanctoo Suites & Villas at Bali Zoo
10.0
Exceptional
Alexander from United States
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 13 nights in December 2017

Wondering where to stay in Bali?”

My fiance and I recently just spent time at The Sanctoo Villa at Bali Zoo and it was hands down the best experience I have had so far. The staff treated us appropriately at all times and went out of their way to accommodate us. One of the days we asked them if by chance they had aloe and they told me they did not and that the nearby markets might and two hours later they called our villas phone to inform us that they had gotten me aloe. I highly recommend staying here if you want to stay somewhere that is not only amazing but that the staff cares for all of your needs too.

Reviewed January 01, 2018

Dear Mr. Alexander Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 07, 2019
Sanctoo Suites & Villas at Bali Zoo
9.6
Exceptional
Merry from Indonesia
Family with young children
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in February 2019

Private relaxing villa”

We love all about Sanctoo villa, private, clean, room is spacious, the tub is great. Location is inside Bali Zoo, get 2 free ticket when you stay there. The breakfast is great although is not buffet. We love the atmosphere there. The private pool is amazing. Got some monkeys also. Will stay there again. Keep it up Sanctoo!

Reviewed February 11, 2019

Dear Ms. Merry Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded February 12, 2019
Sanctoo Suites & Villas at Bali Zoo
9.2
Exceptional
Vikram from India
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in July 2018

Exceptional villas and the property!”

Sanctoo villas are very good in terms of the lavishness, overall construction and feel, and the view. The private pool is good as well. This was our first private pool stay in Bali and the first impression when we entered the villa was exceptional and beyond luxurious. The property is huge and they have a vehicle that escorts you to different areas of the property like restaurant etc. Coming to the restaurant, it is well situated, and the view and feel is good. However, the restaurant menu is extremely limited and you can't have a complete meal there for sure. Having said that, they could have kept it that way since people may be choosing to go out for their meals. Overall, sanctoo is extremely luxurious and a memorable stay is guaranteed.

Reviewed July 21, 2018

Dear Mr/s. Vikram Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
Sanctoo Suites & Villas at Bali Zoo
8.4
Excellent
Christopher
Couple
1-Bedroom River View Villa with Private Pool
Stayed 3 nights in April 2019

Huge Villas. Very clean. Friendly staff.”

The Sanctoo Villas was a great find. We arrived from the airport at around 10pm. Staff that welcomed us seemed very lost but were always friendly. Our pool villa blew us away. Stylish, spacious and very homely. You never want to leave your room. Pool temperature just perfect to sit in all day. Access to the zoo any time you like. Restaurant lets the hotel down unfortunately. Breakfast is not buffet style but rather menu selected , food very bland and not a great selection. Should you want breakfast brought to your room you are charged 150 000 Rupiah which we found ridiculous. Dinner is even worse . Safe to just order a pizza. Due to its location not much choice on other places to eat. Breakfast with orangutans was overpriced and a let down. 2 orangutans and 2 elephants standing around. Pretty pointless when you have free breakfast and free access to the zoo. The actual resort itself without the restaurant and zoo is the big saving grace. Amazing room, amazing private pool.

Reviewed May 07, 2019

Dear Mr. Christopher, Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Great to hear that you had enjoyable stay with us. Highly appreciate for your feedback about our food variety. It have been well noted and put it on our priority concern for further follow up. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, Eka On Behalf of Managent The Sanctoo Villas & Spa

Responded June 27, 2019
Sanctoo Suites & Villas at Bali Zoo
8.4
Excellent
Judith from Australia
Solo traveler
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in February 2020

Beautiful room but zoo not great.”

The room was beautiful but for the money, I have stayed in just as nice for half the price. The price is high up to the proximity to the zoo. But menu is expensive for room service and any extras. I had breakfast with the orAngutans. Was ok but not allowed to touch or really go near any of the animals and food was ok. I have previously stayed at the Bali wildlife villas and would definitely recommend over sanctoo. Zoo was fairly small.

Reviewed February 26, 2020

Dear Mr. Judith, Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, Eka On Behalf of Managent The Sanctoo Villas & Spa

Responded March 27, 2020
Sanctoo Suites & Villas at Bali Zoo
8.8
Excellent
monika from United Kingdom
Family with young children
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in February 2018

Beautiful”

From the moment we landed, we had a wonderful experience with the staff of Sanctoo Villa. It is a beautiful place right next to the zoo. We had free access to the zoo which was lovely and the environment is so green and peaceful. The room is huge with a lovely pool. Very relaxing. The spa is great, if you venture into town you can get treatments much cheaper, so it just depends on you and if you want to pay that extra. Need to get a taxi into the town as there is nothing close by. We celebrated our Valentine's day here too and booked dinner in the grounds. It was very good, really love this place.

Reviewed February 15, 2018

Dear Ms. Monika Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 07, 2019
Sanctoo Suites & Villas at Bali Zoo
9.6
Exceptional
Abdul-Rahman from United Arab Emirates
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 3 nights in October 2017

Honeymooners best choice ”

I have to say by far this is our favorite stay in Bali. We got the villa with the pool, enjoyed the morning swim along with tasty breakfast. The staff is just awesome and helpful with everything, our special greetings to Tina. The villa location is good for several activities in Ubud such as rafting, mount batur trekkig, swing up, coffee plantation and rice fields cycling. The hotel offers a shuttle to ubud central market which is also great. We have done a photo shoot in the venue of the hotel and weren't charged for that also. We loved and difenetily coming again when get next to bali.

Reviewed October 22, 2017

Dear Mr. Abdul-Rahman, Warm and Sanctuary greeting from The Sanctoo your luxury private villa in Bali... We really appreciate for such excellent fedback and thank you very much for your recent stay at The Sanctoo Villas & Spa. On behalf of the management and staff of The Sanctoo, we would like to express our gratitude of your kinds words during your stay with us and experience at Bali Zoo. Wishing you wonderful and memorable honeymoon escape at our exotic island. Kind Regards, Raditya Putra (Mr) Act. Rsv Supervisor & E-commerce

Responded October 25, 2017
Sanctoo Suites & Villas at Bali Zoo
10.0
Exceptional
jessica from United States
Couple
Stayed 3 nights in October 2016

Great villas, excellent staff”

To be honest I do t know if I would change anything about the sanctoo villas. I loved the extras they give with the booking and they seem to go above and beyond in every way imaginable to make sure everything is perfect. The areas around sanctoo are certainly worth checking out ubud was one of our favorites. All in all I would highly recommend booking here and wouldn't think twice about doing it again! A+

Reviewed October 28, 2016

Dear Ms. Jessica Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 08, 2019
Sanctoo Suites & Villas at Bali Zoo
10.0
Exceptional
Chermaine from Singapore
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in March 2018

Simply amazing”

Can’t fault this place at all. Stayed here for a night and wished it could be much longer however due to time constraint. Starting from airport transfer, it was smooth and they brought a small cold box with water and coke and sprite to refresh yourself.. took about 45 mins to reach the villa. Right before entering the hotel lobby we saw people riding an elephant. That already gave me an surprise element. As we checked-in very early, our room was not ready and it was understable. We then went to have welcome drink (mint juice) and decided to go to the zoo (free entrance), where we were brought to by their buggy service. Zoo was fine, close distance to the animals. Btw as the villa was big, u can request for buggy service everywhe

Reviewed March 28, 2018

Dear Mr/s Chermaine Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 04, 2019
Sanctoo Suites & Villas at Bali Zoo
10.0
Exceptional
Prakhar from Singapore
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 4 nights in July 2016

Garden View - Excellent villa with a beautiful private pool. Service is fantastic”

Probably the best villa I've stayed in till date. The rooms are massive and the service is great. The staff really are very very welcoming. I had absolutely no issues with the villa. Its right next to the Bali Zoo which make it a surreal experience as you can see elephants walking next to the villa. Food was also great albeit a bit expensive. But overall, I'd highly recommend this villa for its peaceful location, service and food.

Reviewed July 08, 2016

Dear Mr/s. Prakhar Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 08, 2019
Sanctoo Suites & Villas at Bali Zoo
9.2
Exceptional
Ming from Singapore
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in January 2019

Highly Impressive Hotel beside Bali Zoo”

The bad points of the hotel is that it is not by the cliff or having any incredible view (e.g. Rice terrace, cliff sea view) However, everything else is incredible. The staff service was impeccable. As the villa does not have too many rooms, the staff are highly attentive. They will remember our each and every request. Room was clean, big and very nicely maintained. Private dinner is awesome Overall, really very satisfied with the stay P.S. After staying in Sanctoo, a switch to a certain Five star hotel in Nusa Dua was shit in comparison.

Reviewed January 29, 2019

Dear Mr/s. Ming Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 30, 2019
Sanctoo Suites & Villas at Bali Zoo
9.2
Exceptional
Mohammed from Kuwait
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 3 nights in January 2018

honeymoon ”

one of the best hotel to spend a romantic time in the honeymoon, the hotel in side the bali zoo thats a good thing you dont want to miss the elephant show and the zoo tour the pool was nice and warm in january, nice place to chill and relax but i dont have much time to try the spa ! you need more time to do all the things in ubud .

Reviewed January 18, 2018

Dear Mr. Mohammed Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 07, 2019
Sanctoo Suites & Villas at Bali Zoo
7.6
Very good
Doddy from Indonesia
Family with young children
Stayed 2 nights in May 2016

Close to Bali Zoo”

We chose this villa because it is new and located just next to the Bali Zoo. The reception was able to arrange for the tickets to the zoo at special rates and provide golf buggy ride to/from the zoo. In-room breakfast on the first day was very slow so we decided to visit their restaurant instead. There were two couples in the outdoor restaurant and since our kids are a bit noisy, we were approached by the GM to keep the noise down. The restaurant should provide a family corner for guests with kids. After all, the villa is located next to the zoo and they should be expecting families and not only honeymooners. In-room breakfast on the second day was fast and we are pleased. Since the villa is new, the facilities, pool and bathroom are clean. Overall, we are pleased with the villa and the service. Our kids are able to spend the entire day at the zoo and the Waterpark. And when they are tired at the end of the day, a short buggy ride take them to their beds.

Reviewed May 10, 2016

Dear Mr. Doddy Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
Sanctoo Suites & Villas at Bali Zoo
7.6
Very good
Rubin from Singapore
Couple
1-Bedroom River View Villa with Private Pool
Stayed 3 nights in April 2017

Nice resort, beautiful rooms / pool, but lacks facilities.”

Booked Sanctoo Villa for the private pool - which is fantastic. The concept of having breakfast served at your villa is great also. Service staff are friendly and polite. Unfortunately, the quality of the food is very average and everything else (all other hotel-organized activities) is expensive and not transparent at all. There's nothing much to do other than the Zoo next door... you'll need your own driver / guide to get out of the Villa. Sanctoo can do a lot better given the great place it has built.

Reviewed August 24, 2017

Dear Mr/s. Rubin Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
Sanctoo Suites & Villas at Bali Zoo
10.0
Exceptional
novine from Indonesia
Family with young children
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in July 2018

98”

We love our stays on Sanctoo Villa. The villa itself is very nice, clean and cozy. Staffs are amazing with their service. Definitely will come back again!

Reviewed July 04, 2018

Dear Ms. Novine Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 04, 2019
Sanctoo Suites & Villas at Bali Zoo
9.2
Exceptional
Adna from Bosnia Herzegovina
Couple
Stayed 2 nights in July 2016

Peaceful and Beautiful ”

Loved my stay in Sanctoo Villa. If you want a getaway from busy lifestyle, this place is perfect. It feels very quiet, private and secluded. I loved the traditional elements incorporated into the design of the interior and exterior of the villa. Food in general was great and staff very attentive. Highly recommend this place!

Reviewed September 19, 2016

Dear Mr/s. Adna Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 08, 2019
Sanctoo Suites & Villas at Bali Zoo
8.8
Excellent
monika from United Kingdom
Family with teens
1-Bedroom Garden View Villa with Private Pool
Stayed 4 nights in February 2018

Beautiful room and pool”

Wonderful experience, beautiful room and pool. Right near the zoo and free entrance for guests. Can see elephants around the grounds which is fun. Service is good but at times they ran out of certain ingredients for meals or drinks. Pick up service from the airport was smooth. The hotel is about a 25-40 minute drive to Ubud town depending on traffic, so a taxi is always needed. Overall, a great place to unwind and chill.

Reviewed February 24, 2018

Dear Ms. Monika Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 04, 2019
Sanctoo Suites & Villas at Bali Zoo
7.6
Very good
Yuting from Singapore
Family with young children
1-Bedroom River View Villa with Private Pool
Stayed 2 nights in March 2019

Great villa”

The villa is located right next to the zoo. Perfect for two nights with kid. We walked to the zoo to have breakfast and see animals. The villa is great with private pool. Quiet and beautiful. The restaurant staff has limited English and couldn’t understand us in several occasions and had to call other staff over. I booked river view villa. However the villa had no view of river at all. When asked, the staff told me that no villa actually has view of river, it’s just the name because I could hear the sound of river. That was ridiculous. Although they did offered some free activities at the zoo as “compensation”, it really left a bad impression. I told them that their website clearly said river view which is misleading. The general manager did talk to me the next day and apologized and explained that he would provide the feedback to the management. Overall the villa is beautiful and excellent location if you have kid who is interested in zoo.

Reviewed March 31, 2019

Dear Mr/s. Yuting Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded April 09, 2019
Sanctoo Suites & Villas at Bali Zoo
8.4
Excellent
Jean from Singapore
Couple
1-Bedroom River View Villa with Private Pool
Stayed 3 nights in December 2016

Ultimate relaxation ”

We stayed at the valley view villa and we almost stayed in the villa for our entire 4-days trip. We loved the villa, private pool and the sound of the rushing river and waterfall. Highly recommend the Sanctoo Spa which was nestled in the rainforest and faces the waterfall. Food options could be better though.

Reviewed December 27, 2016

Dear Mr/s. Jean Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 08, 2019
Sanctoo Suites & Villas at Bali Zoo
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