
This property is in high demand!
20 travelers have booked today.
8.4
Location rating score
"Comfort room, definitely will back again to sanctoo."
Removed from saved list
This resort villa features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Ubud part of Bali, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sacred Monkey Forest Sanctuary. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.
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20 travelers have booked today.
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Sauna
Breakfast [free]
Value for money | 9.1 |
Distance to city center | 5 km |
Location rating | 8.4 |
Nearest airport | Ngurah Rai International Airport (DPS) |
Distance to airport | 21.1 km |
What time is check-in and check-out at Sanctoo Suites & Villas at Bali Zoo?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort villa offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Sanctoo Suites & Villas at Bali Zoo?
Sanctoo Suites & Villas at Bali Zoo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 50 USD. Just use the "Let us know what you need" section of the booking page to let the resort villa know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sanctoo Suites & Villas at Bali Zoo also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort villa. For those who wish to drive their own cars, Sanctoo Suites & Villas at Bali Zoo has a car park that's close to the resort villa. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Bali with private transportation, the resort villa can arrange both taxis or car rental.
Is breakfast offered at Sanctoo Suites & Villas at Bali Zoo?
Wake up to a great continental breakfast at Sanctoo Suites & Villas at Bali Zoo. Adults can enjoy breakfast offered with an additional charge of 13 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort villa.
What are my dining options at Sanctoo Suites & Villas at Bali Zoo?
Sanctoo Suites & Villas at Bali Zoo features an on-site restaurant for your dining convenience.
What is the smoking policy at Sanctoo Suites & Villas at Bali Zoo?
Sanctoo Suites & Villas at Bali Zoo does not permit smoking in any of its rooms, but allows smoking in designated areas.
What restaurants are nearby Sanctoo Suites & Villas at Bali Zoo?
Sanctoo Suites & Villas at Bali Zoo is located in Ubud, famous for good restaurants such as SnackSnack's, Naga Rooftop Bar and Lounge by Sthala Ubud Bali and Sungai Restaurant.
What popular shopping places are close to Sanctoo Suites & Villas at Bali Zoo?
Sanctoo Suites & Villas at Bali Zoo is located in Ubud area which features shopping places such as Celuk Village - Silver and Gold, Mas Village - Woodcarvers and Mas Carving Center.
What are popular attractions near Sanctoo Suites & Villas at Bali Zoo?
Sanctoo Suites & Villas at Bali Zoo is located in Ubud area, which is famous for attractions such as Campuhan Ridge Walk, Bali Zoo and Tirta Empul Temple.
What popular natural sightseeing spots are close to Sanctoo Suites & Villas at Bali Zoo?
Sanctoo Suites & Villas at Bali Zoo is located within Ubud, which makes it conveniently close to natural sights including Elephant Cave, Tegenungan Waterfall and Bali Bird Park.
10
"Comfort room, definitely will back again to sanctoo."
Roshad
|
May 13, 2022
8
"All of the staff very awesome and friendly."
Amiera
|
May 12, 2022
8
"I’m very happy with my stay."
Amiera
|
May 12, 2022
Sanctoo Suites & Villas at Bali Zoo
Wake up to a magical day and enjoy all that Bali offers with a stay at Sanctoo Suites & Villas at Bali Zoo. Sanctoo Suites & Villas at Bali Zoo puts numerous activities at your fingertips, with its convenient location just 7.1 km from the Sacred Monkey Forest Sanctuary.
The facilities and services provided by Sanctoo Suites & Villas at Bali Zoo ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the resort villa's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort villa's easy to book transportation services. The resort villa provides taxi, car hire and shuttle services to help you get to where you want to go in Bali.
Parking is available and free, provided by the resort villa for guests with their own transportation. While lodging at this wonderful resort villa, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort villa's ticket service and tours. The resort villa's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The resort villa is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Sanctoo Suites & Villas at Bali Zoo. The resort villa provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Sanctoo Suites & Villas at Bali Zoo include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper and cable TV to keep guests entertained.
The resort villa also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Sanctoo Suites & Villas at Bali Zoo also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Your mornings at Sanctoo Suites & Villas at Bali Zoo begin with a complimentary breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort villa's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at Sanctoo Suites & Villas at Bali Zoo. Pamper and indulge yourself with a visit to the massage, spa and sauna. The many offerings at Sanctoo Suites & Villas at Bali Zoo ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. Have some relaxing fun with family and friends at the library.
Around the property
This is your chance to explore all that Bali has to offer. Sit on the sand or sip a drink in leisure at Kuta Beach located 18.2 km away.
Reasons to stay here
This resort villa scores higher than 97% of the city's accommodations on value for money
This resort villa's food and dining score higher than 99% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.
9
Swimming Pool
15 mentions
Food & Dining
8 mentions
Breakfast
5 mentions
Housekeeping
4 mentions
Languages spoken
Outdoor
Accessibility
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Services and conveniences
For the kids
Access
Getting around
Sports equipment rental
Available in all rooms
Restaurant
8.4
Airports
Public transportation
Hospital or clinic
Popular landmarks
Nearby landmarks
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Check-in/Check-out
Getting around
Extras
The property
Nyepi Day
Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels.
Dates affected: March 17, 2018 | March 7, 2019 | March 25, 2020 | March 14, 2021 | March 3, 2022 | March 22, 2023
![]() Sanctoo Suites & Villas at Bali Zoo | ![]() | Best value! ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Exceptional 326 reviews 9Location 8.4 | Excellent 2002 reviews 8.6Location 8.6 | Exceptional 5046 reviews 9.2Location 8.9 | Excellent 4184 reviews 8.9Location 9.1 |
Neighborhood | Ubud | Nusa Dua | Kuta | Nusa Dua |
Show reviews that mention
spacious, clean, great service”
This is my first time coming to Bali with my family. Our stay in Sanctoo was a right choice. Overall we were satisfied with the facilities and the service. The villa is very clean, spacious, and private. The location is very near with Bali Zoo (2 mins walk). Free entrance to Bali zoo as well. Should we want to go to Ubud, shuttle is available. Depart at 9 am, and go back at 6 pm. There was one staff whose service really poor (did not give complete and right info about Bali zoo round trip service, and not friendly either). I definitely will come back again to Sanctoo Zoo Villa when I visit Bali next time.
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Dear Ms. Kartika, Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa
Wondering where to stay in Bali?”
My fiance and I recently just spent time at The Sanctoo Villa at Bali Zoo and it was hands down the best experience I have had so far. The staff treated us appropriately at all times and went out of their way to accommodate us. One of the days we asked them if by chance they had aloe and they told me they did not and that the nearby markets might and two hours later they called our villas phone to inform us that they had gotten me aloe. I highly recommend staying here if you want to stay somewhere that is not only amazing but that the staff cares for all of your needs too.
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Dear Mr. Alexander Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa
Private relaxing villa”
We love all about Sanctoo villa, private, clean, room is spacious, the tub is great. Location is inside Bali Zoo, get 2 free ticket when you stay there. The breakfast is great although is not buffet. We love the atmosphere there. The private pool is amazing. Got some monkeys also. Will stay there again. Keep it up Sanctoo!
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Dear Ms. Merry Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa
Exceptional villas and the property!”
Sanctoo villas are very good in terms of the lavishness, overall construction and feel, and the view. The private pool is good as well. This was our first private pool stay in Bali and the first impression when we entered the villa was exceptional and beyond luxurious. The property is huge and they have a vehicle that escorts you to different areas of the property like restaurant etc. Coming to the restaurant, it is well situated, and the view and feel is good. However, the restaurant menu is extremely limited and you can't have a complete meal there for sure. Having said that, they could have kept it that way since people may be choosing to go out for their meals. Overall, sanctoo is extremely luxurious and a memorable stay is guaranteed.
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Dear Mr/s. Vikram Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa
Huge Villas. Very clean. Friendly staff.”
The Sanctoo Villas was a great find. We arrived from the airport at around 10pm. Staff that welcomed us seemed very lost but were always friendly. Our pool villa blew us away. Stylish, spacious and very homely. You never want to leave your room. Pool temperature just perfect to sit in all day. Access to the zoo any time you like. Restaurant lets the hotel down unfortunately. Breakfast is not buffet style but rather menu selected , food very bland and not a great selection. Should you want breakfast brought to your room you are charged 150 000 Rupiah which we found ridiculous. Dinner is even worse . Safe to just order a pizza. Due to its location not much choice on other places to eat. Breakfast with orangutans was overpriced and a let down. 2 orangutans and 2 elephants standing around. Pretty pointless when you have free breakfast and free access to the zoo. The actual resort itself without the restaurant and zoo is the big saving grace. Amazing room, amazing private pool.
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Dear Mr. Christopher, Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Great to hear that you had enjoyable stay with us. Highly appreciate for your feedback about our food variety. It have been well noted and put it on our priority concern for further follow up. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, Eka On Behalf of Managent The Sanctoo Villas & Spa
Beautiful room but zoo not great.”
The room was beautiful but for the money, I have stayed in just as nice for half the price. The price is high up to the proximity to the zoo. But menu is expensive for room service and any extras. I had breakfast with the orAngutans. Was ok but not allowed to touch or really go near any of the animals and food was ok. I have previously stayed at the Bali wildlife villas and would definitely recommend over sanctoo. Zoo was fairly small.
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Dear Mr. Judith, Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, Eka On Behalf of Managent The Sanctoo Villas & Spa
Beautiful”
From the moment we landed, we had a wonderful experience with the staff of Sanctoo Villa. It is a beautiful place right next to the zoo. We had free access to the zoo which was lovely and the environment is so green and peaceful. The room is huge with a lovely pool. Very relaxing. The spa is great, if you venture into town you can get treatments much cheaper, so it just depends on you and if you want to pay that extra. Need to get a taxi into the town as there is nothing close by. We celebrated our Valentine's day here too and booked dinner in the grounds. It was very good, really love this place.
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Dear Ms. Monika Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa
Honeymooners best choice ”
I have to say by far this is our favorite stay in Bali. We got the villa with the pool, enjoyed the morning swim along with tasty breakfast. The staff is just awesome and helpful with everything, our special greetings to Tina. The villa location is good for several activities in Ubud such as rafting, mount batur trekkig, swing up, coffee plantation and rice fields cycling. The hotel offers a shuttle to ubud central market which is also great. We have done a photo shoot in the venue of the hotel and weren't charged for that also. We loved and difenetily coming again when get next to bali.
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Dear Mr. Abdul-Rahman, Warm and Sanctuary greeting from The Sanctoo your luxury private villa in Bali... We really appreciate for such excellent fedback and thank you very much for your recent stay at The Sanctoo Villas & Spa. On behalf of the management and staff of The Sanctoo, we would like to express our gratitude of your kinds words during your stay with us and experience at Bali Zoo. Wishing you wonderful and memorable honeymoon escape at our exotic island. Kind Regards, Raditya Putra (Mr) Act. Rsv Supervisor & E-commerce
Great villas, excellent staff”
To be honest I do t know if I would change anything about the sanctoo villas. I loved the extras they give with the booking and they seem to go above and beyond in every way imaginable to make sure everything is perfect. The areas around sanctoo are certainly worth checking out ubud was one of our favorites. All in all I would highly recommend booking here and wouldn't think twice about doing it again! A+
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Dear Ms. Jessica Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa
Simply amazing”
Can’t fault this place at all. Stayed here for a night and wished it could be much longer however due to time constraint. Starting from airport transfer, it was smooth and they brought a small cold box with water and coke and sprite to refresh yourself.. took about 45 mins to reach the villa. Right before entering the hotel lobby we saw people riding an elephant. That already gave me an surprise element. As we checked-in very early, our room was not ready and it was understable. We then went to have welcome drink (mint juice) and decided to go to the zoo (free entrance), where we were brought to by their buggy service. Zoo was fine, close distance to the animals. Btw as the villa was big, u can request for buggy service everywhe
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Dear Mr/s Chermaine Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa
Garden View - Excellent villa with a beautiful private pool. Service is fantastic”
Probably the best villa I've stayed in till date. The rooms are massive and the service is great. The staff really are very very welcoming. I had absolutely no issues with the villa. Its right next to the Bali Zoo which make it a surreal experience as you can see elephants walking next to the villa. Food was also great albeit a bit expensive. But overall, I'd highly recommend this villa for its peaceful location, service and food.
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Dear Mr/s. Prakhar Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa
Highly Impressive Hotel beside Bali Zoo”
The bad points of the hotel is that it is not by the cliff or having any incredible view (e.g. Rice terrace, cliff sea view) However, everything else is incredible. The staff service was impeccable. As the villa does not have too many rooms, the staff are highly attentive. They will remember our each and every request. Room was clean, big and very nicely maintained. Private dinner is awesome Overall, really very satisfied with the stay P.S. After staying in Sanctoo, a switch to a certain Five star hotel in Nusa Dua was shit in comparison.
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Dear Mr/s. Ming Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa
honeymoon ”
one of the best hotel to spend a romantic time in the honeymoon, the hotel in side the bali zoo thats a good thing you dont want to miss the elephant show and the zoo tour the pool was nice and warm in january, nice place to chill and relax but i dont have much time to try the spa ! you need more time to do all the things in ubud .
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Dear Mr. Mohammed Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa
Close to Bali Zoo”
We chose this villa because it is new and located just next to the Bali Zoo. The reception was able to arrange for the tickets to the zoo at special rates and provide golf buggy ride to/from the zoo. In-room breakfast on the first day was very slow so we decided to visit their restaurant instead. There were two couples in the outdoor restaurant and since our kids are a bit noisy, we were approached by the GM to keep the noise down. The restaurant should provide a family corner for guests with kids. After all, the villa is located next to the zoo and they should be expecting families and not only honeymooners. In-room breakfast on the second day was fast and we are pleased. Since the villa is new, the facilities, pool and bathroom are clean. Overall, we are pleased with the villa and the service. Our kids are able to spend the entire day at the zoo and the Waterpark. And when they are tired at the end of the day, a short buggy ride take them to their beds.
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Dear Mr. Doddy Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa
Nice resort, beautiful rooms / pool, but lacks facilities.”
Booked Sanctoo Villa for the private pool - which is fantastic. The concept of having breakfast served at your villa is great also. Service staff are friendly and polite. Unfortunately, the quality of the food is very average and everything else (all other hotel-organized activities) is expensive and not transparent at all. There's nothing much to do other than the Zoo next door... you'll need your own driver / guide to get out of the Villa. Sanctoo can do a lot better given the great place it has built.
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Dear Mr/s. Rubin Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa
98”
We love our stays on Sanctoo Villa. The villa itself is very nice, clean and cozy. Staffs are amazing with their service. Definitely will come back again!
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Dear Ms. Novine Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa
Peaceful and Beautiful ”
Loved my stay in Sanctoo Villa. If you want a getaway from busy lifestyle, this place is perfect. It feels very quiet, private and secluded. I loved the traditional elements incorporated into the design of the interior and exterior of the villa. Food in general was great and staff very attentive. Highly recommend this place!
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Dear Mr/s. Adna Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa
Beautiful room and pool”
Wonderful experience, beautiful room and pool. Right near the zoo and free entrance for guests. Can see elephants around the grounds which is fun. Service is good but at times they ran out of certain ingredients for meals or drinks. Pick up service from the airport was smooth. The hotel is about a 25-40 minute drive to Ubud town depending on traffic, so a taxi is always needed. Overall, a great place to unwind and chill.
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Dear Ms. Monika Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa
Great villa”
The villa is located right next to the zoo. Perfect for two nights with kid. We walked to the zoo to have breakfast and see animals. The villa is great with private pool. Quiet and beautiful. The restaurant staff has limited English and couldn’t understand us in several occasions and had to call other staff over. I booked river view villa. However the villa had no view of river at all. When asked, the staff told me that no villa actually has view of river, it’s just the name because I could hear the sound of river. That was ridiculous. Although they did offered some free activities at the zoo as “compensation”, it really left a bad impression. I told them that their website clearly said river view which is misleading. The general manager did talk to me the next day and apologized and explained that he would provide the feedback to the management. Overall the villa is beautiful and excellent location if you have kid who is interested in zoo.
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Dear Mr/s. Yuting Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa
Ultimate relaxation ”
We stayed at the valley view villa and we almost stayed in the villa for our entire 4-days trip. We loved the villa, private pool and the sound of the rushing river and waterfall. Highly recommend the Sanctoo Spa which was nestled in the rainforest and faces the waterfall. Food options could be better though.
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Dear Mr/s. Jean Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa