spacious, clean, great service”

This is my first time coming to Bali with my family. Our stay in Sanctoo was a right choice. Overall we were satisfied with the facilities and the service. The villa is very clean, spacious, and private. The location is very near with Bali Zoo (2 mins walk). Free entrance to Bali zoo as well. Should we want to go to Ubud, shuttle is available. Depart at 9 am, and go back at 6 pm. There was one staff whose service really poor (did not give complete and right info about Bali zoo round trip service, and not friendly either). I definitely will come back again to Sanctoo Zoo Villa when I visit Bali next time.

Wondering where to stay in Bali?”

My fiance and I recently just spent time at The Sanctoo Villa at Bali Zoo and it was hands down the best experience I have had so far. The staff treated us appropriately at all times and went out of their way to accommodate us. One of the days we asked them if by chance they had aloe and they told me they did not and that the nearby markets might and two hours later they called our villas phone to inform us that they had gotten me aloe. I highly recommend staying here if you want to stay somewhere that is not only amazing but that the staff cares for all of your needs too.

Private relaxing villa”

We love all about Sanctoo villa, private, clean, room is spacious, the tub is great. Location is inside Bali Zoo, get 2 free ticket when you stay there. The breakfast is great although is not buffet. We love the atmosphere there. The private pool is amazing. Got some monkeys also. Will stay there again. Keep it up Sanctoo!

Exceptional villas and the property!”

Sanctoo villas are very good in terms of the lavishness, overall construction and feel, and the view. The private pool is good as well. This was our first private pool stay in Bali and the first impression when we entered the villa was exceptional and beyond luxurious. The property is huge and they have a vehicle that escorts you to different areas of the property like restaurant etc. Coming to the restaurant, it is well situated, and the view and feel is good. However, the restaurant menu is extremely limited and you can't have a complete meal there for sure. Having said that, they could have kept it that way since people may be choosing to go out for their meals. Overall, sanctoo is extremely luxurious and a memorable stay is guaranteed.

Huge Villas. Very clean. Friendly staff.”

The Sanctoo Villas was a great find. We arrived from the airport at around 10pm. Staff that welcomed us seemed very lost but were always friendly. Our pool villa blew us away. Stylish, spacious and very homely. You never want to leave your room. Pool temperature just perfect to sit in all day. Access to the zoo any time you like. Restaurant lets the hotel down unfortunately. Breakfast is not buffet style but rather menu selected , food very bland and not a great selection. Should you want breakfast brought to your room you are charged 150 000 Rupiah which we found ridiculous. Dinner is even worse . Safe to just order a pizza. Due to its location not much choice on other places to eat. Breakfast with orangutans was overpriced and a let down. 2 orangutans and 2 elephants standing around. Pretty pointless when you have free breakfast and free access to the zoo. The actual resort itself without the restaurant and zoo is the big saving grace. Amazing room, amazing private pool.

Beautiful room but zoo not great.”

The room was beautiful but for the money, I have stayed in just as nice for half the price. The price is high up to the proximity to the zoo. But menu is expensive for room service and any extras. I had breakfast with the orAngutans. Was ok but not allowed to touch or really go near any of the animals and food was ok. I have previously stayed at the Bali wildlife villas and would definitely recommend over sanctoo. Zoo was fairly small.

Beautiful”

From the moment we landed, we had a wonderful experience with the staff of Sanctoo Villa. It is a beautiful place right next to the zoo. We had free access to the zoo which was lovely and the environment is so green and peaceful. The room is huge with a lovely pool. Very relaxing. The spa is great, if you venture into town you can get treatments much cheaper, so it just depends on you and if you want to pay that extra. Need to get a taxi into the town as there is nothing close by. We celebrated our Valentine's day here too and booked dinner in the grounds. It was very good, really love this place.

Honeymooners best choice ”

I have to say by far this is our favorite stay in Bali. We got the villa with the pool, enjoyed the morning swim along with tasty breakfast. The staff is just awesome and helpful with everything, our special greetings to Tina. The villa location is good for several activities in Ubud such as rafting, mount batur trekkig, swing up, coffee plantation and rice fields cycling. The hotel offers a shuttle to ubud central market which is also great. We have done a photo shoot in the venue of the hotel and weren't charged for that also. We loved and difenetily coming again when get next to bali.

Great villas, excellent staff”

To be honest I do t know if I would change anything about the sanctoo villas. I loved the extras they give with the booking and they seem to go above and beyond in every way imaginable to make sure everything is perfect. The areas around sanctoo are certainly worth checking out ubud was one of our favorites. All in all I would highly recommend booking here and wouldn't think twice about doing it again! A+

Simply amazing”

Can’t fault this place at all. Stayed here for a night and wished it could be much longer however due to time constraint. Starting from airport transfer, it was smooth and they brought a small cold box with water and coke and sprite to refresh yourself.. took about 45 mins to reach the villa. Right before entering the hotel lobby we saw people riding an elephant. That already gave me an surprise element. As we checked-in very early, our room was not ready and it was understable. We then went to have welcome drink (mint juice) and decided to go to the zoo (free entrance), where we were brought to by their buggy service. Zoo was fine, close distance to the animals. Btw as the villa was big, u can request for buggy service everywhe

Garden View - Excellent villa with a beautiful private pool. Service is fantastic”

Probably the best villa I've stayed in till date. The rooms are massive and the service is great. The staff really are very very welcoming. I had absolutely no issues with the villa. Its right next to the Bali Zoo which make it a surreal experience as you can see elephants walking next to the villa. Food was also great albeit a bit expensive. But overall, I'd highly recommend this villa for its peaceful location, service and food.

Highly Impressive Hotel beside Bali Zoo”

The bad points of the hotel is that it is not by the cliff or having any incredible view (e.g. Rice terrace, cliff sea view) However, everything else is incredible. The staff service was impeccable. As the villa does not have too many rooms, the staff are highly attentive. They will remember our each and every request. Room was clean, big and very nicely maintained. Private dinner is awesome Overall, really very satisfied with the stay P.S. After staying in Sanctoo, a switch to a certain Five star hotel in Nusa Dua was shit in comparison.

honeymoon ”

one of the best hotel to spend a romantic time in the honeymoon, the hotel in side the bali zoo thats a good thing you dont want to miss the elephant show and the zoo tour the pool was nice and warm in january, nice place to chill and relax but i dont have much time to try the spa ! you need more time to do all the things in ubud .

Close to Bali Zoo”

We chose this villa because it is new and located just next to the Bali Zoo. The reception was able to arrange for the tickets to the zoo at special rates and provide golf buggy ride to/from the zoo. In-room breakfast on the first day was very slow so we decided to visit their restaurant instead. There were two couples in the outdoor restaurant and since our kids are a bit noisy, we were approached by the GM to keep the noise down. The restaurant should provide a family corner for guests with kids. After all, the villa is located next to the zoo and they should be expecting families and not only honeymooners. In-room breakfast on the second day was fast and we are pleased. Since the villa is new, the facilities, pool and bathroom are clean. Overall, we are pleased with the villa and the service. Our kids are able to spend the entire day at the zoo and the Waterpark. And when they are tired at the end of the day, a short buggy ride take them to their beds.

Nice resort, beautiful rooms / pool, but lacks facilities.”

Booked Sanctoo Villa for the private pool - which is fantastic. The concept of having breakfast served at your villa is great also. Service staff are friendly and polite. Unfortunately, the quality of the food is very average and everything else (all other hotel-organized activities) is expensive and not transparent at all. There's nothing much to do other than the Zoo next door... you'll need your own driver / guide to get out of the Villa. Sanctoo can do a lot better given the great place it has built.

98”

We love our stays on Sanctoo Villa. The villa itself is very nice, clean and cozy. Staffs are amazing with their service. Definitely will come back again!

Peaceful and Beautiful ”

Loved my stay in Sanctoo Villa. If you want a getaway from busy lifestyle, this place is perfect. It feels very quiet, private and secluded. I loved the traditional elements incorporated into the design of the interior and exterior of the villa. Food in general was great and staff very attentive. Highly recommend this place!

Beautiful room and pool”

Wonderful experience, beautiful room and pool. Right near the zoo and free entrance for guests. Can see elephants around the grounds which is fun. Service is good but at times they ran out of certain ingredients for meals or drinks. Pick up service from the airport was smooth. The hotel is about a 25-40 minute drive to Ubud town depending on traffic, so a taxi is always needed. Overall, a great place to unwind and chill.

Great villa”

The villa is located right next to the zoo. Perfect for two nights with kid. We walked to the zoo to have breakfast and see animals. The villa is great with private pool. Quiet and beautiful. The restaurant staff has limited English and couldn’t understand us in several occasions and had to call other staff over. I booked river view villa. However the villa had no view of river at all. When asked, the staff told me that no villa actually has view of river, it’s just the name because I could hear the sound of river. That was ridiculous. Although they did offered some free activities at the zoo as “compensation”, it really left a bad impression. I told them that their website clearly said river view which is misleading. The general manager did talk to me the next day and apologized and explained that he would provide the feedback to the management. Overall the villa is beautiful and excellent location if you have kid who is interested in zoo.

Ultimate relaxation ”

We stayed at the valley view villa and we almost stayed in the villa for our entire 4-days trip. We loved the villa, private pool and the sound of the rushing river and waterfall. Highly recommend the Sanctoo Spa which was nestled in the rainforest and faces the waterfall. Food options could be better though.