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Exceptional
From 212 reviewsSee what guests said
9.0
/
10
Recommended by 96% of guests

Reviews of The Sanctoo Villa at Bali Zoo Reviews from real guests

Provided by verified guests of Agoda
Agoda Reviews (212)Booking.com Reviews (127)
9.0
/
10
Exceptional
Cleanliness9.3
Facilities9.0
Location8.3
Room comfort and quality10.0
Service9.4
Value for money9.2
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All guests (212)
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Showing 131 verified guest comments
8.4
Excellent
balraj from Singapore
Family with teens
1-Bedroom Garden View Villa with Private Pool
Stayed 3 nights in May 2019

Will come back again!”

Pros: 1) Very friendly staff who were ever willing to help. 2) Free shuttle to Ubud Centre 3) Quiet and cosy location Cons: 1) Need a gym

Reviewed May 21, 2019
8.4
Excellent
Christopher
Couple
1-Bedroom River View Villa with Private Pool
Stayed 3 nights in April 2019

Huge Villas. Very clean. Friendly staff.”

The Sanctoo Villas was a great find. We arrived from the airport at around 10pm. Staff that welcomed us seemed very lost but were always friendly. Our pool villa blew us away. Stylish, spacious and very homely. You never want to leave your room. Pool temperature just perfect to sit in all day. Access to the zoo any time you like. Restaurant lets the hotel down unfortunately. Breakfast is not buffet style but rather menu selected , food very bland and not a great selection. Should you want breakfast brought to your room you are charged 150 000 Rupiah which we found ridiculous. Dinner is even worse . Safe to just order a pizza. Due to its location not much choice on other places to eat. Breakfast with orangutans was overpriced and a let down. 2 orangutans and 2 elephants standing around. Pretty pointless when you have free breakfast and free access to the zoo. The actual resort itself without the restaurant and zoo is the big saving grace. Amazing room, amazing private pool.

Reviewed May 07, 2019
9.6
Exceptional
Merry from Indonesia
Family with young children
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in February 2019

Private relaxing villa”

We love all about Sanctoo villa, private, clean, room is spacious, the tub is great. Location is inside Bali Zoo, get 2 free ticket when you stay there. The breakfast is great although is not buffet. We love the atmosphere there. The private pool is amazing. Got some monkeys also. Will stay there again. Keep it up Sanctoo!

Reviewed February 11, 2019

Dear Ms. Merry Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded February 12, 2019
The Sanctoo Villa at Bali Zoo
9.2
Exceptional
Ming from Singapore
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in January 2019

Highly Impressive Hotel beside Bali Zoo”

The bad points of the hotel is that it is not by the cliff or having any incredible view (e.g. Rice terrace, cliff sea view) However, everything else is incredible. The staff service was impeccable. As the villa does not have too many rooms, the staff are highly attentive. They will remember our each and every request. Room was clean, big and very nicely maintained. Private dinner is awesome Overall, really very satisfied with the stay P.S. After staying in Sanctoo, a switch to a certain Five star hotel in Nusa Dua was shit in comparison.

Reviewed January 29, 2019

Dear Mr/s. Ming Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 30, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
Rick from United States
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 4 nights in April 2019

Exceptional”

The villas are amazing and the staff incredible

Reviewed May 04, 2019

Dear Mr/s. Rick, Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded May 07, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
Hanis
Couple
1-Bedroom River View Villa with Private Pool
Stayed 2 nights in April 2019

Fantastic place with awesome service staffs!”

Room is big and spacious! Great view! Visit to the zoo is unlimited during our stay. All staff were very polite and warm. Really love this place! Will definitely return and recommend to family and friends.

Reviewed April 11, 2019

Dear Mr/s. Hanis, Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded April 18, 2019
The Sanctoo Villa at Bali Zoo
7.6
Very good
Yuting from Singapore
Family with young children
1-Bedroom River View Villa with Private Pool
Stayed 2 nights in March 2019

Great villa”

The villa is located right next to the zoo. Perfect for two nights with kid. We walked to the zoo to have breakfast and see animals. The villa is great with private pool. Quiet and beautiful. The restaurant staff has limited English and couldn’t understand us in several occasions and had to call other staff over. I booked river view villa. However the villa had no view of river at all. When asked, the staff told me that no villa actually has view of river, it’s just the name because I could hear the sound of river. That was ridiculous. Although they did offered some free activities at the zoo as “compensation”, it really left a bad impression. I told them that their website clearly said river view which is misleading. The general manager did talk to me the next day and apologized and explained that he would provide the feedback to the management. Overall the villa is beautiful and excellent location if you have kid who is interested in zoo.

Reviewed March 31, 2019

Dear Mr/s. Yuting Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded April 09, 2019
The Sanctoo Villa at Bali Zoo
8.4
Excellent
Helen from Australia
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 3 nights in November 2018

Good for honeymoon or if you want so down time”

Zoo nice and close, will keep you entertained for one day, jut a bit to far out of town unless you pay for a driver. Good for honeymoon or if you want some down time, private villa and nice small pool. Deck chairs. Don’t forget mozzie spray. Restaurant nice food but resort prices. Spa beautiful spot but average massage. Beautiful kept grounds.

Reviewed November 09, 2018

Dear Mr/s Helen Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
The Sanctoo Villa at Bali Zoo
9.2
Exceptional
Vikram from India
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in July 2018

Exceptional villas and the property!”

Sanctoo villas are very good in terms of the lavishness, overall construction and feel, and the view. The private pool is good as well. This was our first private pool stay in Bali and the first impression when we entered the villa was exceptional and beyond luxurious. The property is huge and they have a vehicle that escorts you to different areas of the property like restaurant etc. Coming to the restaurant, it is well situated, and the view and feel is good. However, the restaurant menu is extremely limited and you can't have a complete meal there for sure. Having said that, they could have kept it that way since people may be choosing to go out for their meals. Overall, sanctoo is extremely luxurious and a memorable stay is guaranteed.

Reviewed July 21, 2018

Dear Mr/s. Vikram Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
The Sanctoo Villa at Bali Zoo
9.6
Exceptional
Kartika from Indonesia
Family with young children
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in June 2018

spacious, clean, great service”

This is my first time coming to Bali with my family. Our stay in Sanctoo was a right choice. Overall we were satisfied with the facilities and the service. The villa is very clean, spacious, and private. The location is very near with Bali Zoo (2 mins walk). Free entrance to Bali zoo as well. Should we want to go to Ubud, shuttle is available. Depart at 9 am, and go back at 6 pm. There was one staff whose service really poor (did not give complete and right info about Bali zoo round trip service, and not friendly either). I definitely will come back again to Sanctoo Zoo Villa when I visit Bali next time.

Reviewed June 23, 2018

Dear Ms. Kartika, Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
zhou from Australia
Family with teens
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in December 2018

Awesome Stay”

It was amazing!Very friendly staff, huge room, great breakfast, beautiful villa. Best parts are free unlimited entries to the zoo, dinner buffet with elephant around, elephant riding, elephant mud fun, so enjoy for my whole family. Thank you for your service, we all have a memorable experience.

Reviewed December 27, 2018

Dear Mr/s. Zhou Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 03, 2019
The Sanctoo Villa at Bali Zoo
8.4
Excellent
Hoda
Family with young children
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in December 2018

Loved it ❤️”

I had the be

Reviewed April 19, 2019

Dear Mr/s. Hoda, Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded May 07, 2019
The Sanctoo Villa at Bali Zoo
8.0
Excellent
peter from United States
Family with young children
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in December 2018

Very good”

not bad place at all specially right at Zoo, my kid love that

Reviewed April 16, 2019

Dear Mr/s. Peter, Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded April 18, 2019
The Sanctoo Villa at Bali Zoo
8.8
Excellent
monika from United Kingdom
Family with teens
1-Bedroom Garden View Villa with Private Pool
Stayed 4 nights in February 2018

Beautiful room and pool”

Wonderful experience, beautiful room and pool. Right near the zoo and free entrance for guests. Can see elephants around the grounds which is fun. Service is good but at times they ran out of certain ingredients for meals or drinks. Pick up service from the airport was smooth. The hotel is about a 25-40 minute drive to Ubud town depending on traffic, so a taxi is always needed. Overall, a great place to unwind and chill.

Reviewed February 24, 2018

Dear Ms. Monika Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 04, 2019
The Sanctoo Villa at Bali Zoo
8.8
Excellent
monika from United Kingdom
Family with young children
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in February 2018

Beautiful”

From the moment we landed, we had a wonderful experience with the staff of Sanctoo Villa. It is a beautiful place right next to the zoo. We had free access to the zoo which was lovely and the environment is so green and peaceful. The room is huge with a lovely pool. Very relaxing. The spa is great, if you venture into town you can get treatments much cheaper, so it just depends on you and if you want to pay that extra. Need to get a taxi into the town as there is nothing close by. We celebrated our Valentine's day here too and booked dinner in the grounds. It was very good, really love this place.

Reviewed February 15, 2018

Dear Ms. Monika Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 07, 2019
The Sanctoo Villa at Bali Zoo
9.6
Exceptional
diah from Indonesia
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in January 2018

Everything is great, we really enjoy our time at sanctoo villa”

All staf super friendly and we got really nice suprise when we go back to the room after go out for a little while, and we love it so much, we can go the zoo with no extra charge and the villa is really comfortable. The food is really delicious, is go along with our indonesian taste. Spa is really good too.

Reviewed February 03, 2018

Dear Ms. Diah Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 07, 2019
The Sanctoo Villa at Bali Zoo
9.2
Exceptional
Mohammed from Kuwait
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 3 nights in January 2018

honeymoon ”

one of the best hotel to spend a romantic time in the honeymoon, the hotel in side the bali zoo thats a good thing you dont want to miss the elephant show and the zoo tour the pool was nice and warm in january, nice place to chill and relax but i dont have much time to try the spa ! you need more time to do all the things in ubud .

Reviewed January 18, 2018

Dear Mr. Mohammed Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 07, 2019
The Sanctoo Villa at Bali Zoo
9.6
Exceptional
Abdul-Rahman from United Arab Emirates
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 3 nights in October 2017

Honeymooners best choice ”

I have to say by far this is our favorite stay in Bali. We got the villa with the pool, enjoyed the morning swim along with tasty breakfast. The staff is just awesome and helpful with everything, our special greetings to Tina. The villa location is good for several activities in Ubud such as rafting, mount batur trekkig, swing up, coffee plantation and rice fields cycling. The hotel offers a shuttle to ubud central market which is also great. We have done a photo shoot in the venue of the hotel and weren't charged for that also. We loved and difenetily coming again when get next to bali.

Reviewed October 22, 2017

Dear Mr. Abdul-Rahman, Warm and Sanctuary greeting from The Sanctoo your luxury private villa in Bali... We really appreciate for such excellent fedback and thank you very much for your recent stay at The Sanctoo Villas & Spa. On behalf of the management and staff of The Sanctoo, we would like to express our gratitude of your kinds words during your stay with us and experience at Bali Zoo. Wishing you wonderful and memorable honeymoon escape at our exotic island. Kind Regards, Raditya Putra (Mr) Act. Rsv Supervisor & E-commerce

Responded October 25, 2017
The Sanctoo Villa at Bali Zoo
9.2
Exceptional
Adna from Bosnia Herzegovina
Couple
Stayed 2 nights in July 2016

Peaceful and Beautiful ”

Loved my stay in Sanctoo Villa. If you want a getaway from busy lifestyle, this place is perfect. It feels very quiet, private and secluded. I loved the traditional elements incorporated into the design of the interior and exterior of the villa. Food in general was great and staff very attentive. Highly recommend this place!

Reviewed September 19, 2016

Dear Mr/s. Adna Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 08, 2019
The Sanctoo Villa at Bali Zoo
2.0
Gurnam
Couple
1-Bedroom River View Villa with Private Pool
Stayed 3 nights in March 2019

DON'T WASTE YOUR TIME - THINK TWICE!”

Villa. Spacious and well designed. Pool, lovely. Private villa, it is not, everyone on the bridge, staff and guests have full view. River view it is not, you cannot see the river at all. So if you want privacy and a river view, DO NOT book a private villa with River View. If they offer you a garden view, they are much smaller and darker inside, the 300m refers to outside. The next day we asked for the room along, and were told to be ready in 30 minutes. 2 1/2 hours later, and 2 phone calls later, still on show in our villa. Gone into meeting was the excuse, followed by well checkout is 12, so why ask us to be ready to move in 30 mins at 9.30 am. This became a theme: they tried to recover this by offering afternoon tea, which was an embarrassing resemblance to the cheapest option, rather than the one advertised, and offered by Yorian. Cheapening the whole opportunity to move forward. The following day, the pool stopped functioning completely , and was drained of most of its water...

Reviewed April 14, 2019

Dear Mr/s. Gurnam, Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded April 18, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
Yohanes from Indonesia
Family with young children
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in January 2019

Amazing”

Wonderfull experince

Reviewed January 25, 2019

Dear Mr. Yohanes Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 26, 2019
The Sanctoo Villa at Bali Zoo
8.8
Excellent
Rima from Indonesia
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in January 2019

One of the best villa in Bali”

Close to Bali zoo with free entrance, spacious villa with clean private pool. Nice experience to stay here.

Reviewed January 08, 2019

Dear Ms. Rima Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 14, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
Abror
Family with young children
1-Bedroom River View Villa with Private Pool
Stayed 6 nights in December 2018

Exceptional”

Excellent place for the couples or families! Very polite and professional staff. Clean, beautiful, Peaceful place! Will come back again!

Reviewed December 29, 2018

Dear Mr. Abror Anarbaev Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 03, 2019
The Sanctoo Villa at Bali Zoo
7.6
Very good
Abdulrahman from Kuwait
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 3 nights in April 2019

Good but not perfect”

Its a nice place for people going for the first time but if you have been there before it's not the same. It lost it glamour!

Reviewed May 06, 2019

Dear Mr. Abdulrahman, Warm greeting from The Sanctoo Villas & Spa Thank you for taking the time to give us your reviews about The Sanctoo Villas & Spa. We will always looking forward to welcoming you back at our property on your next holiday. Kind Regards, The Sanctoo Villas & Spa

Responded May 07, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
Jae from South Korea
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 5 nights in April 2019

Cozy, Quiet, Beautiful! ”

We have amazing time! Highly Recommended!

Reviewed April 15, 2019

Dear Mr/s. Jae, Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded April 18, 2019
The Sanctoo Villa at Bali Zoo
8.0
Excellent
abdullah
Family with young children
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in November 2018

Nice hotel”

Nice hotel but it is far from the kota beach

Reviewed November 12, 2018

Dear Mr. Abdullah Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
The Sanctoo Villa at Bali Zoo
9.6
Exceptional
Yan from Indonesia
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in August 2018

Peaceful and lovely ”

The staffs are friendly. They have good spa with spectacular view. Very recommended for couples. I am happy with this hotel and will be back again.

Reviewed August 15, 2018
10.0
Exceptional
Bayu from Indonesia
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in July 2018

Perfect villa with great staff!”

The villa is huge and comfy with good size of pool. Staffs are friendly and helpfull. Super recommended!

Reviewed July 25, 2018
10.0
Exceptional
steven from Indonesia
Family with young children
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in July 2018

Bali zoo!”

Perfect experience for luxurious wildlife stay vacation. The villa facilities is amazing. Children love it.

Reviewed July 08, 2018

Dear Mr. Steven, Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
novine from Indonesia
Family with young children
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in July 2018

98”

We love our stays on Sanctoo Villa. The villa itself is very nice, clean and cozy. Staffs are amazing with their service. Definitely will come back again!

Reviewed July 04, 2018

Dear Ms. Novine Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 04, 2019
The Sanctoo Villa at Bali Zoo
9.6
Exceptional
wiraatmaja from Indonesia
Family with young children
1-Bedroom River View Villa with Private Pool
Stayed 2 nights in June 2018

Good place”

Kamar yg luas, bersih, dengan private pool. Staff yg sangat ramah dan banyak membantu. Keluar villa lgs bali zoo

Reviewed June 17, 2018

Dear Bapak Wiraatmaja Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Terima kasih telah meluangkan waktu untuk memberikan ulasan bapak tentang The Sanctoo villas & Spa. Kami sangat berterima kasih bahwa bapak senang dengan pengalaman dan juga layanan kami selama tinggal di The Sanctoo Villas & Spa. Feed back yang luar biasa dan kenyamanan yang bapak temukan selama bersama kami di The Sanctoo Villas & Spa adalah kebanggaan besar bagi kami semua di sini. Kami akan selalu menantikan untuk menyambut kedatangan bapak kembali di The Sanctoo Villas & Spa Best Regards, The Sanctoo Villas & Spa

Responded January 04, 2019
The Sanctoo Villa at Bali Zoo
8.0
Excellent
HERWAN from Indonesia
Family with young children
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in December 2017

Value for Money”

Good location

Reviewed May 31, 2018

Dear Mr. Herwan Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 04, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
Didier from Belgium
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 3 nights in May 2018

Heaven !”

After having a less good experience in our previous hotel... we could compare what a 5 stars meant in Bali. We have been spoiled from the first minute we checked in and even before. Staff were really nice and smiling. Always wanted to help us. They made our stay a perfect moment... time flew so quickly we regret not having taken more days in this paradise on earth ! Clean, professional, discreet and gentle. Beautiful place to rest and enjoy the beauty of the premises !!! We loved it.

Reviewed May 15, 2018

Dear Mr/s. Didier Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 04, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
Chermaine from Singapore
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in March 2018

Simply amazing”

Can’t fault this place at all. Stayed here for a night and wished it could be much longer however due to time constraint. Starting from airport transfer, it was smooth and they brought a small cold box with water and coke and sprite to refresh yourself.. took about 45 mins to reach the villa. Right before entering the hotel lobby we saw people riding an elephant. That already gave me an surprise element. As we checked-in very early, our room was not ready and it was understable. We then went to have welcome drink (mint juice) and decided to go to the zoo (free entrance), where we were brought to by their buggy service. Zoo was fine, close distance to the animals. Btw as the villa was big, u can request for buggy service everywhe

Reviewed March 28, 2018

Dear Mr/s Chermaine Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 04, 2019
The Sanctoo Villa at Bali Zoo
8.8
Excellent
Kaylee from Singapore
Family with young children
1-Bedroom Garden View Villa with Private Pool
Stayed 4 nights in February 2018

Excellent”

Pros- on the zoo property, free admission(we popped in daily), the villa and private pool were amazing! Largest bathroom I’ve seen in a long time. The staff were amazing with my 16 month old, she loved seeing them. Met any request we had. Cons- cost of food was expensive and there’s not a lot else around (which is to be expected due to the zoo location).

Reviewed February 21, 2018

Dear Mr/s. Kaylee, Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
Mustafa from Australia
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in February 2018

Was one of if not the best experience i have had in the 10years i have been to bali .staff excellent”

Staff was amazing they couldn't do enough for us so much smiles and help food was soo good the villa its self no words just wow cant wait till i go back will recommend to everyone getz a 15 out of 10 from me its the experience of a lifetime

Reviewed February 21, 2018

Dear Mr. Mustafa Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 04, 2019
The Sanctoo Villa at Bali Zoo
9.6
Exceptional
chen from China
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in January 2018

perfect”

The service is considerate, the privacy is extremely good, the environment is good, can go to the zoo for free, the massage technique is very good. Suitable for lovers and family members, highly recommended

Reviewed January 05, 2018

Dear Mr/s Chen Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 07, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
Alexander from United States
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 13 nights in December 2017

Wondering where to stay in Bali?”

My fiance and I recently just spent time at The Sanctoo Villa at Bali Zoo and it was hands down the best experience I have had so far. The staff treated us appropriately at all times and went out of their way to accommodate us. One of the days we asked them if by chance they had aloe and they told me they did not and that the nearby markets might and two hours later they called our villas phone to inform us that they had gotten me aloe. I highly recommend staying here if you want to stay somewhere that is not only amazing but that the staff cares for all of your needs too.

Reviewed January 01, 2018

Dear Mr. Alexander Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 07, 2019
The Sanctoo Villa at Bali Zoo
9.2
Exceptional
Michael from United Kingdom
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in October 2017

Amazing villa and staff”

We had an amazing stay at the villas, the staff were friendly and the accommodation was amazing and tranquil, the onsite restaurant was the only let down unfortunately with the quality of food not being the greatest but apart from that it’s an amazing place to stay and get away from it all, be mindful that it’s in a rather a remote location, approx 25min drive to ubud Center so ensure you pick up few supplies on the way to the villa

Reviewed November 04, 2017

Dear Mr. Michael Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
Binna from South Korea
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in September 2017

Perfact stay. cannot ask for more”

It was the honeymoon trip and thanks for the reservation staff, we could reinstate the cancelled booking. It saved us ! They showed their best service and kindness! Wonderful stay and the pool villa was clean and fantastic!

Reviewed October 01, 2017

Dear Our Valued Guest, Warm and Sanctuary greeting from The Sanctoo your luxury private villa in Bali... We really appreciate for such excellent fedback and thank you very much for your recent stay at The Sanctoo Villas & Spa. On behalf of the management and staff of The Sanctoo, we would like to express our gratitude of your kinds words during your stay with us and experience at Bali Zoo. Wishing you wonderful and memorable honeymoon escape at our exotic island. Kind Regards, Raditya Putra (Mr) Act. Rsv Supervisor & E-commerce

Responded October 25, 2017
The Sanctoo Villa at Bali Zoo
9.6
Exceptional
Yosua from Indonesia
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in September 2017

Way better than expected ”

The villa was very clean, there are no insects or reptiles around the villa, not even mosquitoes, which is incredible considering the size and the amount of greenery around the villa and the pool, the full sized windows and mirrors were spotless, the bed is perfectly clean, and the room had a pleasant smell to it. But the best part has to be the super friendly staffs which even helped to prepare and hid a little surprise birthday cake for my gf, has to be one of the best services i ever experienced.

Reviewed September 18, 2017

Dear Mr. Yosua Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 08, 2019
The Sanctoo Villa at Bali Zoo
7.6
Very good
Rubin from Singapore
Couple
1-Bedroom River View Villa with Private Pool
Stayed 3 nights in April 2017

Nice resort, beautiful rooms / pool, but lacks facilities.”

Booked Sanctoo Villa for the private pool - which is fantastic. The concept of having breakfast served at your villa is great also. Service staff are friendly and polite. Unfortunately, the quality of the food is very average and everything else (all other hotel-organized activities) is expensive and not transparent at all. There's nothing much to do other than the Zoo next door... you'll need your own driver / guide to get out of the Villa. Sanctoo can do a lot better given the great place it has built.

Reviewed August 24, 2017

Dear Mr/s. Rubin Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
The Sanctoo Villa at Bali Zoo
8.4
Excellent
Jean from Singapore
Couple
1-Bedroom River View Villa with Private Pool
Stayed 3 nights in December 2016

Ultimate relaxation ”

We stayed at the valley view villa and we almost stayed in the villa for our entire 4-days trip. We loved the villa, private pool and the sound of the rushing river and waterfall. Highly recommend the Sanctoo Spa which was nestled in the rainforest and faces the waterfall. Food options could be better though.

Reviewed December 27, 2016

Dear Mr/s. Jean Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 08, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
jessica from United States
Couple
Stayed 3 nights in October 2016

Great villas, excellent staff”

To be honest I do t know if I would change anything about the sanctoo villas. I loved the extras they give with the booking and they seem to go above and beyond in every way imaginable to make sure everything is perfect. The areas around sanctoo are certainly worth checking out ubud was one of our favorites. All in all I would highly recommend booking here and wouldn't think twice about doing it again! A+

Reviewed October 28, 2016

Dear Ms. Jessica Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 08, 2019
The Sanctoo Villa at Bali Zoo
9.6
Exceptional
Kristin from United States
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in August 2016

Gorgeous!”

Wonderful accommodation, staff and overall property. Location is beautiful although not much to do in terms of walking outside of property. Absolutely relaxing and stunning. 5 Star Accommodations, view.

Reviewed August 23, 2016

Dear Ms. Kristin Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 08, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
Prakhar from Singapore
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 4 nights in July 2016

Garden View - Excellent villa with a beautiful private pool. Service is fantastic”

Probably the best villa I've stayed in till date. The rooms are massive and the service is great. The staff really are very very welcoming. I had absolutely no issues with the villa. Its right next to the Bali Zoo which make it a surreal experience as you can see elephants walking next to the villa. Food was also great albeit a bit expensive. But overall, I'd highly recommend this villa for its peaceful location, service and food.

Reviewed July 08, 2016

Dear Mr/s. Prakhar Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 08, 2019
The Sanctoo Villa at Bali Zoo
8.8
Excellent
Cahya from Indonesia
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in May 2016

Worth it ”

It's a brand new villa, very open, clean and has a good view. The staff was friendly, and very polite. They arranged us an elephant ride which was good. Ive been to many villas and resort in Bali and surprised that this villa was affordable for what it's offered. The main highlight was the villa itself. Even though, the villa premises is quite big I was surprised that I could still hear voices from next door but mainly when we outside. Have breakfast in the restaurant they have a nice pathway, and the river view. My only suggestion is that they need a bit more variety of breakfast menu. The last thing I love they pool as the temperature of it doesn't get too cold like any other places.

Reviewed May 07, 2016

Dear Mr/s. Cahya Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
The Sanctoo Villa at Bali Zoo
9.6
Exceptional
gary from United States
Couple
1-Bedroom River View Villa with Private Pool
Stayed 2 nights in January 2016

World Travelers”

This hotel was wonderful, one of the highlights of our trip. A beautiful villi with private pool, and countless smiles. The food and service were great, we dined in our private gazebo. The manager Putu Subali did everything he could to make us happy. The massage therapists were top notch. If you need a great guide/driver, we recommend Puti Sukada, knowledgeable and perfect english. This is an upper end facility, We highly recommend this hotel, and elephants walking by the entrance.

Reviewed February 13, 2016

Dear Mr. Gary Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 08, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
Eka from Indonesia
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in February 2016

Excellent services”

Awesome view and room

We had very good time over there! Good service,all stuff members are very nice! Near the bali zoo,you can walk to restaurant with many atraction for dinner Beautiful view and room ! The swiming pool is awesome,large,and clear! Must go next time! Highly recommended!!

Reviewed February 07, 2016

Dear Mr/s Eka Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 08, 2019
The Sanctoo Villa at Bali Zoo
9.6
Exceptional
Sundip
Family with young children
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in December 2018

Delightful ”

A very peaceful and beautiful place. The food was ok but everything else was simply excellent

Reviewed January 02, 2019

Dear Mr/s. Ghedia Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 03, 2019
The Sanctoo Villa at Bali Zoo
9.6
Exceptional
DOH from South Korea
Solo traveler
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in February 2018

more than perfect”

super friendly staffs and very spacious rooms.

Reviewed February 20, 2018

Dear Mr/s Doh Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 04, 2019
The Sanctoo Villa at Bali Zoo
8.0
Excellent
zhuang from Singapore
Couple
1-Bedroom River View Villa with Private Pool
Stayed 1 night in February 2018

Very good”

A nice place for honeymoon couple . Hotel have friendly staff who will always be there for you when you need them. Thumb up. Only bad point is food variety is not much to choose .

Reviewed February 15, 2018
9.2
Exceptional
Rashied from Malaysia
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in February 2018

hotel for people who laike animal”

this hotel is near caged animals. it is naice to see wild animal behind bar. it make me feel laike man

Reviewed February 13, 2018

Dear Mr. Rashied, Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. We extremely grateful for such wonderful feedback and you have found the comfortable experience during stay with us. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
The Sanctoo Villa at Bali Zoo
9.6
Exceptional
Okky from Indonesia
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in January 2018

Great stay”

I stay here for 2 nights, it was great. I love the private pool and the staffs are so friendly.

Reviewed January 08, 2018

Dear Mr/s Okky Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 07, 2019
The Sanctoo Villa at Bali Zoo
9.2
Exceptional
kiyohiko from Japan
Couple
1-Bedroom River View Villa with Private Pool
Stayed 2 nights in September 2017

good villa”

I used this for a wedding anniversary celebration. It was a good stay. I also want to visit.

Reviewed October 12, 2017

Dear our valued guest, Warm and sanctuary greetings from The Sanctoo your luxury private villa in Bali... Thank you for taking the time to give us your review. We extremely grateful for such wonderful feedback during your stay at The Sanctoo Villas & Spa. We certainly look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, Raditya Putra (Mr) Act. Rsv Supervisor & E-commerce

Responded October 25, 2017
The Sanctoo Villa at Bali Zoo
8.0
Excellent
Helen from Hong Kong
Solo traveler
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in October 2016

Very nice hotel”

New and spaceous! I enjoyed this hotel very much, except the washroom had a bad smell on the first night and we got switched to another villa the next day.

Reviewed November 09, 2016

Dear Mr/s. Helen Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
The Sanctoo Villa at Bali Zoo
8.8
Excellent
Chia from Canada
Couple
1-Bedroom River View Villa with Private Pool
Stayed 2 nights in September 2016

Great Get Away ”

The villa was exceptional with lush greenery all around. We stayed at a river view villa. The only downside was the noise from the river was magnified at night and we had a hard time sleeping.

Reviewed September 29, 2016

Dear Ms. Chia Warm greeting from The Sanctoo Villas & Spa Thank you for taking the time to give us your reviews about The Sanctoo Villas & Spa. We will always looking forward to welcoming you back at our property on your next holiday. Best Regards, The Sanctoo Villas & Spa

Responded January 23, 2019
The Sanctoo Villa at Bali Zoo
9.2
Exceptional
Thomas from Germany
Couple
1-Bedroom River View Villa with Private Pool
Stayed 10 nights in September 2016

Breakfast to get more developed”

All perfect. Personal excellent. Location little bit too much outside but you can organise a friendly taxi driver over reception

Reviewed September 26, 2016

Dear Mr. Thomas Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 08, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
BO from China
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in October 2018

Best villa in Ubud!!!”

Couldn't love more for This villa!! Everything in here is so amazing. Quite big, clean and comfortable room swimming pool and yard. Definitely love the environment. Will come back very soon!!!

Reviewed October 21, 2018

Dear Mr/s. Bo Peng Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 03, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
paul from United Kingdom
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in October 2018

Exceptional”

Unbelievable experience book it !!!!!

Reviewed October 10, 2018

Dear Mr Paul Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 03, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
Fatih from Turkey
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in October 2018

Ver good”

Wonderful

Reviewed October 10, 2018

Dear Mr/s Fatih Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 03, 2019
The Sanctoo Villa at Bali Zoo
9.6
Exceptional
Jurie from South Korea
Couple
1-Bedroom River View Villa with Private Pool
Stayed 2 nights in September 2018

Phenomenal ”

Amazing

Reviewed September 27, 2018

Dear Mr/s. Jurie Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 03, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
jessica from Australia
Family with young children
1-Bedroom River View Villa with Private Pool
Stayed 1 night in August 2018

Exceptional”

Absolutely amazing hotel.

Reviewed August 13, 2018

Dear Ms. Jessica Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 03, 2019
The Sanctoo Villa at Bali Zoo
6.0
Theodoros from United Kingdom
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 2 nights in April 2017

Great Facilities, absolutely disappointing food”

The hotel fails due to the staff. No because they are not friendly or anything its just the housekeeping selectively cleans the room, does not refill the shampoos and other amenities so you need to call them to ask for them. The biggest fail of the hotel is the food. I am convinced the food is prepared by amateur stuff which in no way is chef. The room service was disgusting absolutely the worst we had in bali (20 day tour around the island, stayed in 6 different hotels) . The breakfast equally disappointing, tasteless. The room is very well equipped and generous in size, the management needs to reconsider the staff and hire professionals.

Reviewed April 30, 2017

Dear Mr. Theodoros Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
The Sanctoo Villa at Bali Zoo
2.8
Pamela from United States
Couple
Stayed 4 nights in December 2016

A Hotel With Bugs and broken facilities!!!”

PLEASE READ!!! This hotel has so many great comments but unfortunately it's not what I experienced. PROS : the staff is very nice. CONS : BUGS everywhere. There was a heavy rain one day and the roof leaked, Then they switched us to another villa and there was no hot water. AC is not strong enough. The doors are not closable so bugs and frogs can crawl in. We had the romantic dinner one night and we both got sick really bad. The Wifi is super slow.

Reviewed December 17, 2016

Dear Mr/s. Pamela Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
The Sanctoo Villa at Bali Zoo
4.8
Greg from Australia
Couple
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in November 2016

Not enough hot water really spoils it!”

We were very impressed with our villa when we first arrived. It has a magnificent bathroom and a huge bathtub. However our happiness didn't last long as there isn't enough hot water to fill the bathtub. We were quite disappointed actually. We brought up this issue with the management the next morning. We were offered some spa treatment and travel allowance to make it up to us.

Reviewed November 27, 2016

Dear Mr/s. Greg Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
The Sanctoo Villa at Bali Zoo
7.6
Very good
Doddy from Indonesia
Family with young children
Stayed 2 nights in May 2016

Close to Bali Zoo”

We chose this villa because it is new and located just next to the Bali Zoo. The reception was able to arrange for the tickets to the zoo at special rates and provide golf buggy ride to/from the zoo. In-room breakfast on the first day was very slow so we decided to visit their restaurant instead. There were two couples in the outdoor restaurant and since our kids are a bit noisy, we were approached by the GM to keep the noise down. The restaurant should provide a family corner for guests with kids. After all, the villa is located next to the zoo and they should be expecting families and not only honeymooners. In-room breakfast on the second day was fast and we are pleased. Since the villa is new, the facilities, pool and bathroom are clean. Overall, we are pleased with the villa and the service. Our kids are able to spend the entire day at the zoo and the Waterpark. And when they are tired at the end of the day, a short buggy ride take them to their beds.

Reviewed May 10, 2016

Dear Mr. Doddy Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your review toward The Sanctoo Villas & Spa. Really appreciate for your kind feedback, we will do our best to improve our services in any area. In the meantime, we look forward to welcoming you back on your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 15, 2019
The Sanctoo Villa at Bali Zoo
10.0
Exceptional
GERARDO from Mexico
Couple
1-Bedroom River View Villa with Private Pool
Stayed 2 nights in December 2017

Extraordinary”

A place to always be remember, the villas are amazing and the staff so kínd and helpful, try the breakfast with orangutan is somthing you cant miss

Reviewed December 20, 2017

Dear Mr. Gerardo Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 08, 2019
The Sanctoo Villa at Bali Zoo
9.6
Exceptional
Mohd from Malaysia
Family with young children
1-Bedroom River View Villa with Private Pool
Stayed 3 nights in November 2017

Super 3-nights stay at Sanctoo. The villa is huge, clean and the private pool is great.”

The kids love the Bali Zoo and especially the elephants! Great service by all the staffs, super friendly. It’s 20 minutes drive to Ubud town.

Reviewed November 11, 2017
10.0
Exceptional
Chen from Taiwan
Solo traveler
1-Bedroom Garden View Villa with Private Pool
Stayed 1 night in September 2017

Very nice and quiet place”

Good service. Love the villa very much. Very quiet location. Good view. Doesn't matter About the location because you will have a driver to pick up in Ubun.

Reviewed September 09, 2017

Dear Mr/s. Chen Warm and sanctuary greetings from The Sanctoo Villas & Spa your luxury private villa in Bali... Thank you for taking the time to give us your reviews about The Sanctoo villas & Spa. We are very grateful that you are happy with the experience as well our service during stay at the resort. The incredible feedback and The comfort that you find during with us at The Sanctoo Villas & Spa is a great pride for all here. We will always look forward to welcoming you back during your next vacation at our peaceful island in Bali. Best Regards, The Sanctoo Villas & Spa

Responded January 08, 2019
The Sanctoo Villa at Bali Zoo